ICE Restaurant in St Edmundsbury

You can tell that a lot of effort and thought went into this place, with a great decor and atmosphere. All staff were unfailingly friendly and welcoming, answering questions and recommending options. Bury has a few nice cafe options, but I would say that this is the current best for food quality and menu twists that set it apart. The burgers offered options not seen elsewhere around here and were very well executed. Well worth a visit, plus they have lots of events to visit.

Had brunch here after a friend's recommendation and what a gem of a place. Do not be fooled by the location (business park). Absolutely amazing food and drinks and the vibe of the place is great, love the decor and staff attentive. Great choice of food and extensive hot and cold drinks menu. Everything we had was cooked very well with great quality ingredients. Will definitely be back to try lunch/dinner and would 100% recommend.

We went for lunch we both had pizza 🍕 but it was not nice and garlic bread . I have to say pot of tea and latte that came to £40. Not nice at all there was to much tomato not much cheese on the pizza to much balsamic on the pizza it wasn't nice at all. The garlic bread was no better the garlic was just in the middle of the garlic bread £40 for what we had . We will never go back

Great food, great venue, great service when visiting recently for breakfast!

Interesting venue. Good food and good service.

Lovely food here! Very generous portions and just delicious!

Visited today with my mum & sister for a 50th Birthday Easter Sunday roast. The place is beautiful and I love the decor & the set up. The roast was not good at all. The roast wasn’t what I would call a roast. Pork was nice but the crackling was not crackling. The roast potatoes were not proper roast potatoes and more like a new potatoes that was more fried/lightly roasted. Vegetables were OK. Yorkshire puddings were stone cold and I had to send back to be heated. It was not a fresh roast sadly and more preheated. I’d rate the roast around a 4/10 and wouldn’t return for a roast as I do not feel this is their specialty. Service was standard, not below par or above. Mint chocolate chip milkshake was nice but could be much thicker. Orero sundae desert was nice, I took this away to eat at home as could feel they were looking to finish up….I’d give the experience a 5/10….Would return but most definitely not for a roast.

The best breakfast! ... And again, some months later.

I love the ambience of this place! The decor is amazing ... so cool and a fun space to be. We went for brunch and I really wanted to love it. And I kind of did. First of all the mint chocolate mocha was a dream. Like worth going back just for that - and ive told my husband about it...and we defo will. The pancake stack with bacon and maple syrup was lovely...but I expected the bacon to be crispy rashers on the top. And they were cut up and in the pancake...and I wasn't quite sure how I felt about it. My friend had the sourdough toast with eggs, hash brown and avo. Looked pretty good and she enjoyed it. I feel like I need to bypass the brunch and go for lunch (which was our original plan)..As i think need to eat a burger there and then update this review. Until then 3 stars...but ill be back with an update

We genuinely enjoyed lunch at ICE. Er had the chicken sandwich, pulled pork sandwich, and onion rings. It's probably the best onion rings I've ever had. The chicken snadwich had a unique flavor that, to me, wasn't what I expected, but was still good. The atmosphere was beautifully decorated and they played the best music. We will definitely be back

Revisited the ICE lunch bar. Another exceptional experience. The food was outstanding and seeing John and Barney working so professionally was a treat. Our 4th visit. Can't praise it more highly.

Popped in for a quick lunch service was fantastic food fabulous and a great selection of cocktails 🍸 We will be back

My Wife had been to ICE before & arranged to meet some of our friends there, very easy to find albeit a bit of a strange location, good atmosphere, very good & friendly service & the food was awesome, will certainly be going back again at some point!

Hah a lovely meal. I had the pork belly whilst my fellow diners had burgers. All lovely food. Staff friendly and kept us informed of timings since my pork belly would take a little long. No biggy; we were enjoying the atmosphere and a really nice milkshake. Will definetly go again as I saw quite a few things I'd want to try on the menu next time. Perfect location for us only a 10/15 min drive and being out of the way is better so we don't have to fight our way into BSE traffic.

Well, what a fab time we had with Barney at Ice. We had not been before and surprised to find this unique food experience on a industrial estate! We loved the quirky decor but the 8 course meal was yummy, with Barneys preparation, knowledge and chat about each course plus best tips on food and interesting stories. I’m not a foodie but my partner is and we both thoroughly enjoyed the lunch and came away with tips on food ,preparation and serving. It was such a delight. Well done, all at Ice, wishing you every success and thanks for ending with a personal request of music, Jim Reeves.

As always...great food in a comfortable space...inside or outside....the staff are always genial and helpful

We visited for the first time today, New Years Day. Lovely atmosphere and fab interior. Food was delicious. 😋

Recently, I went to an event that was hosted here and had a great time. Each and every staff member was polite, helpful, and welcoming. As a person who does not drink alcohol, I was beyond surprised to see how many drink choices there were. I got a mixture of options to include a milk shake, a mocktail, and a coffee. Based on the feedback I received from others who drank cocktails and other mixed drinks, I don't think they can make a bad drink!

I visited ICE for the first time a few months ago with a friend of mine for brunch. The atmosphere is great and it has vibrant unique decor which gives it a lovely feel. The staff were pleasant, friendly and attentive. They checked on us throughout the meal to see if we needed anything. The portions were generous and great value for money. We had the hash brown tower which was flavour full and hash browns were very crispy. The pancake stack was also lovely. My friend is vegetarian and it can sometimes be difficult to find good options but there was plenty to choose from. Overall ICE is a great local spot that’s affordable and tasty. I’d definitely recommend and will be back to try lunch / dinner 😊

Myself and my partner come to ICE pretty much every other week for breakfast because it is always 10/10, the staff are incredibly friendly and accommodating and the overall vibe of the restaurant is perfect, we highly recommend the full english with the ICE hash browns as they are like no other and SO good. Thank you to all the team for always making us feel very welcome :)

Fantastic food and staff. Best restaurant in Bury St Edmunds!

Breakfast this morning with a friend Full English and sourdough scrambled egg with salmon Full English looks enjoyable and my friend enjoyed it My sourdough scrambled egg was I’d say nothing special and egg seamed half cooked Decoration makes a nice environment to be in Don’t think I’d visit again though Suffolk water park is much more enjoyable (Less false) for the price (Only my opinion) Staff not overly helpful and seamed partially deaf in a quiet setting ? Friends hot chocolate watery for £5 I asked for no ice in my apple juice and yeah got a glass full of ice ?

Great evening at this local venue last night. Private for around 50 people, food above average and service excellent. Nice experience and good size for 50 people. Allowed to use own music and staff happy to move tables for dance floor they worked hard. Clean venue plenty of parking. - fab night 😘🩷😘🩷

We went to Ice on 30th Nov for lunch and decided to try a Tapas style lunch with a number of the starter dishes. We had the Boa buns, Crispy wings, salt and pepper squid and the truffle and parmesan chips. Every dish was perfectly cooked and perfect. The pork in the boa buns was so soft the bun was tougher, not that the buns were tough just so sft and delicious. We will need quite a few trips here to try everything but based on what we had I expect everything can only be up to the same high standards. Brilliant and can't wait to go back. Sorry should have mentioned the wonderful service and very interesting surroundings which we liked.

Great food, great service amazing environment

In the area at Blackthorpe barn and came Across this by chance half mile Down the road , not what you might expect ! Great service , staff very polite and attentive, Food was great, had a very tasty full English breakfast and Sourdough special , Very colourful & atmospheric space, would definitely visit again and recommend . See website lots going on at venue

Beautiful hot breakfast this morning also the staff are amazing, so welcoming and attentive. Lovely atmosphere every time we come here, the whole place is immaculate including the toilets. Thank you so much guys.

Really interesting decor. But more importantly, the breakfasts were fantastic. Will be back to try the pancakes. Been back many times and still not tried the pancakes because the breakfasts are too good.

An awsome little place hidden away an industrial estate! Highly recomend for food, atmosphere and service. Good cocktails, good menue and the comedy nights are really good too.

First of all, I want to say a huge thank you to ICE for offering such a great range of GF food and being so hot on allergy awareness; we LOVED how almost all your food had gluten free options and that the first question you asked was to do with allergies. We had the burger and katsu chicken burger, both were very good. The triple cooked chips were a bit soggy so we were a little let down by those. The big portions of chips were awesome though. Had the normal fries on another occasion and they were very nice The black cherry daiquiri was DELICIOUS and the passionate fruit martini was pretty good. Espresso martini and zombie both delicious. Milkshake delicious. Staff were very friendly and helpful. Atmosphere was very fun, we liked that it was quite family friendly with pencils for kids and a nice outdoor area. We will definitely be back to try your other food and to take advantage of the 2 for £12 cocktail deal again! Edited to add we had the most amazing breakfast here. Pancake stack and GF full English both to die for. Coffee really nice. Homemade hash brown was amazing and the American style pancakes were too. We loved that your Suffolk sausages are GF. One of the best breakfasts we have had ever. Definitely a hidden gem in Rougham/greater Bury St Edmunds

This place has a really cool vibe, industrial meets rock and roll, went for dinner with a friend. The place was very clean and well maintained including the toilets, staff were very friendly and the service was great. We went on a Friday evening and got 2 of the house ICE burgers and fries for £25, pretty decent value for what you get. Burgers were really solid, tasty well cooked patty, lovely chilli jam and scrummy candied bacon pieces. The salt and pepper squid was great as well, light batter with a good crunch and the squid was well cooked. Would definitely recommend for a fun date or dinner with friends if you are in the area.

Been before but just recently things have got bad with service. Went in for lunch and ordered drinks, took almost another 30 minutes for someone to come over and order food. Then went in for an evening meal. 3 courses in total took 3 hours! My poor son was falling asleep at the table. It took over an hour to get the main course after starter. Not sure what's going on with the service there at the moment, but it's put me off returning

Went for a wedding reception. Excellent food and good friendly service. Will go again.

Fantastic brunch spot!! Great atmosphere and attentive staff.

Very good food, big sized burger and great chips. Nice and hot . Pleasant atmosphere outside with music.

Just had a very nice lunch at the ICE restaurant. The menu is varied and creative and the service was excellent.

Have just returned from a work time lunch celebration for a colleague. Everyone enjoyed their experience and food. Would recommend highly. Thank you.

great venue with an extensive menu all very nice highly recommended

A friend introduced me to this fantastic place this morning! We went for breakfast and it was absolutely wonderful. It's rather hidden away so very much gives the feeling you've found a treasure chest when you get there! 5 stars to the owners and staff, I'm DEFINITELY returning! Nice and relaxed, fantastic decor and gorgeous food...and free parking too! I had the natural yoghurt with fruit, seeds and honey option and it was scrumptious. Staff were great and even the toilets are great with posh paper towel and nice handwash & handcream. Nice touch.

We had a fabulous meal. Thank you to all the lovely staff who made us feel so welcome.

Last minute Saturday night out for four of us. Great surroundings and food was superb. All fresh and great quality. Excellent drinks list and cocktails. Will be back!

I don't know why we haven't been sooner. Food is excellent, the decor and layout is really nice. Staff were very friendly as well.

I’m struggling to write a review about this place, and that is because I’m slowly going into a food coma. This is the second time I have been here and every time it has been outstanding, from the meet and greet at the start, to ordering the food and the check backs to the high quality of the food it’s self. It may cost slightly more that the local takeaway or big pub chain, but when you do compare it, for what you get and the experience you receive, it is value for money and once I stop feeling like I’ve have just finished eating on Christmas Day, I will be back again.

Food was okay.. service was incredibly slow..

Menu is massive & he never disappointed. Lovely to sit outside undercover. Gets pretty busy at brunch time, so good to book for a larger group. Great vegetarian and vegan options.

We hosted a private party here for my husbands 50th birthday and what a fabulous afternoon it was. The staff were superb and attentive, the food delicious and we loved every minute. What we liked most was bringing people to experience a place we love coming to. Thanks to the entire team for making the afternoon so special. Zoe & Phil

A great hidden jewel with good food and drinks.

Amazing restaurant. Good food and service. We are regulars.

Absolute gem! Food was amazing (impressed even the teenager and the pregnant lady!). Will definitely be coming back. Staff are super friendly and helpful, food is just divine. Zero complaints! We had the full English breakfast, scrambled eggs on sourdough with bacon, flat iron steak with egg - honestly some of the best food we’ve eaten. They somehow managed to get a well-done steak to cut through like butter, and just melt in the mouth (we know - well-done steak is sacrilegious, but pregnancy rules..) 10/10 No photos because we inhaled it all too fast 🙂

Had a private party here for a friend and the staff and food were both excellent. Five Star Recommended. Would add that there is no real viable signage to show you where the venue is on a small industrial estate, but you get there in the end.

What a fantastic place, wonderful interior, lovely staff, great food and very clean. Loved the music choices and will definitely be going again many times . Brilliant 👌

Really lovely place to eat.. drinks were also lovely..

The food was outstanding, service was a little slow but they were super busy, and definitely worth the small wait! 10/10 what a gem of a find!!

Hands down the best breakfast in Bury. Wrights, Folk Cafe eat your hearts out!

We went as a brunch out as a treat, and we are so impressed! Went on a Thursday, staff were really kind and helpful. We had the full English,kids aswell, reuben, reuben,reuben and it was absolutelydelicious ! Deffo coming back, Lovely as a brunch!

We went in for a breakfast finally (3 years + talking about going) Coffee to start, breakfast ordered. Within 10 mins a nice looking fry up arrived. 5 cooked cherry toms on the vine, perfect poached eggs on sourdough toast, home made tasty hash brown, 2 fat sausages, black pudding and home smoked, smokey bacon. A fine and tasty meal that will set you up for the day. Thanks.

Excellent value food of very good quality staff were also very pleasant, helpful and friendly definitely returning. Don't be put off by the location as you arrive through industrial buildings.

Just need a bit more swift service especially for drinks please. Small critism seems to be the habit in many similar establishments, of drinks orders not being really catered for when you have a table booking & want more than one. Very nice evening and will be back.

The food was amazing and the staff were very friendly, helpful and attentive! Would definitely recommend!

Nice but expensive. Food was enjoyable and service was good.

Great pancakes and coffee. Shame they don't allow dogs inside

Went for Breakfast as it was my husband's birthday- 1 had fried eggs on sourdough with 2 of their famous hashbrowns. The eggs were lovely but i was unhappy with the taste of the hashbrowns - they seemed to have a slightly 'fishy' taste which was not to my liking- the venue is nice and the staff great

Had a lovely brunch with a group of netballers this morning. A lovely choice of breakfast and other foods with a chilled atmosphere.

Great food. Easy atmosphere. Definitely go again

We visited at 1230 on 13th January 2024. We were a party of 4 (2 couples) and were super excited to go to ICE. We found it by looking for somewhere to meet for lunch on the internet, and it looked really cool. The nachos for starters were poor, awful cheese sauce on the plate, soggy nachos and only the pulled pork saved it. the main courses were sirloin, open steak sandwich and two chicken burgers. The steak on the steak sandwich was undercooked compared to what was asked for, the sirloin was cold and badly cooked. One of the chicken burgers was cold (and so it didn't even get eaten) and my husband's chicken in his burger was RAW! When we told the waitress, she argued that because thigh meat is used in the burgers it would be a different colour... And eventually reluctantly took it back... Returning with 'another' which was as cold as mine. This was topped off by a Eaton mess sundae which had 1 tiny piece of weird meringue ice cream and FROZEN raspberries. We were so disappointed because we were really excited to go, and to be fair it's a nice place. But the food and the service were so bad we will never go back! **Edited** We are even more disappointed with being called liars.

Lovely attentive staff, great atmosphere, quirky, great value for money. The menu is small, which is fine but far too many burgers that's my only complaint. Will definitely be back.

Great experience all around! Will definitely be returning 💓

Chilled out and always good, tucked away on a industrial estate but always busy. We'll worth a visit.

Dec 2023 Went for a works Christmas brunch / lunch. The food was good as usual. I had the full English breakfast and my only comment is that the bread served with it has very hard crusts. A little softer would be nice. The specials menu pancake burger, brisket and chicken dish looked great and was enjoyed by a few of the group. Original review Went for Sunday morning breakfast. A great full English and a great plant based full English available. Not the cheapest greasy spoon breakfast but this was much better quality.

One of the best breakfasts I've ever eaten!

Great food amazing highly recommended

One of the best breakfasts I've ever eaten! Everything on the plate was delicious and very reasonably priced for the generous portion size. Would definitely visit again.

A hidden treasure that once found will be revisited. A great, quirky location serving good food and delicious cocktails. A warm welcome and attentive service from their friendly team. Waited a while for our bill to arrive but gave up and paid as we left. No big deal. Hope to catch some of their live entertainment soon.

Excellent food, drinks and atmosphere. Can't go wrong.

Good quality food. Nicely cooked. Generous amount. Good service. Nice and clean bathroom. Excellent!!

We have been twice over summer and loved it each time. Lovely atmosphere, fantastic food with great vegan options and the staff were fab. We were able to bring the dogs and sit outside which was lovely and really enjoyed the food and drinks. Nothing bad to say, we will definitely be back!

What a cool place! We found this the morning after a night out in Bury St Edmunds and wanted a breakfast somewhere that was dog friendly. Even on a Sunday morning the atmosphere was buzzing inside and the covered outside area was cool and relaxing. The breakfast was fantastic and made with quality ingredients and it's not shy on its portion size. The staff were great and friendly and couldn't have been more helpful. It felt strange heading to the middle of an industrial estate for a Sunday breakfast but it had a really good feeling there and we will definitely be going back when we are in the area again. Keep it up gang, you're on to a winner

First time at ICE today & it didn't disappoint! Food was great - arrive with an appetite as good large portions & very tasty, freshly cooked food. Food was presented as you would expect with burgers & fries, no frills & that was what I would expect, fuss free & no fancy "salad" on the side that no-one really eats! Good selection of food options too, meat, fish & vegetarian options without over complicating. Great drinks menu, literally everything on offer from water to coffee & lots of alcohol options too. Atmosphere was good, inviting & friendly especially from an industrial building with a modern twist. Great music playing, re-purposed furniture, love the look! Staff were friendly & efficient, didn't bother us several times if we were ok whilst eating which was GREAT! Toilet facilities very clean. Highly recommend & we will return!

Great food. Great service. Well done, ICE!

Website says open 10 till 4 today but it’s locked up and closed . Not impressed at all

I have eaten a lot of burgers and chips in my time but the food here is by far the best one I have been in to. With my (gourmet) tower burger, I had truffle chips which was doused in truffle oil and parmesan. For a truffle lover, this won't disappoint. We had calamari and bao buns for starter. We didn't have dessert because were absolutely stuffed. They did have some good ones on there though. The staff went above and beyond. They really made us feel welcome and were very attentive. The toilets were clean and tidy which was nice to see. The price of the food and drink, it was really good. You definitely get your money's worth which was a real treat. We will be back for damn sure! Thank you.

What an amazing experience! The lunch bar was absolutely worth it. Great atmosphere, great food and incredible service. So much so that we returned the next day for breakfast and that was just as amazing

Really good food, great vegan options and a really cool atmosphere 😁

Love this place. It's out of town on an industrial estate but nonetheless has created it's own chilled out but trendy vibe. They have a great selection of cocktails and the food I ordered was yummy. I had a Cesar salad with a poached egg, something called a godfather (think boozey milk shake) and some antipasti to start. I enjoyed all of it

A cracking hidden gem!! Thank you for a big breakfast

Returned after being away for awhile, decided to go for an evening meal where previously my husband and I have enjoyed a breakfast at Ice. Clearly the dessert team had been given the night off and had also not bothered to prief their stand ins. The lemon Meriange needed work and adtleast some Meriange. The other dessert, well no comment. Front of house team are always friendly and efficient but desserts let you down. Sorry Guys..

Really good food and service in a strange location. Like a gem in the rough.

Food was nice Asked to swap egg,tomato, black pudding for anything else. Got a sausage and charged£2.00 Someone else asked to swap something and we were charged£1.50 for 1 mushroom Won't be going back

Great service 👏 Diatry requirements really well catered for especially gluten free/celiac 👏

1st time here the food was outstanding and the staff really great. We will definitely be going back!!

Overrated.. Came here for the ratings and reviews but, definitely not coming back, wouldn’t recommend. ICE burger..decent, with a very overpowering bacon jam and a burger sauce that soaked the bun. First few bites were fine, because I was hungry. Nice parmesan and truffle fries. Horrible onion rings BURNED OIL taste.

Excellent place to go food was amazing brilliant portion sizes.

Awesome service and great food. Highly recommend jewel in the area

Such a great aesthetic and atmosphere inside and out! The staff and food are fabulous so I would definitely recommend ICE cafe.

Great comedy, great friends, but sky high prices!

Lovely food, good price, great music

Fantastic Cafe. Excellent food, chilled vibe. Make it a must-go

Having been for breakfast before, we thought we would try for dinner, it was fantastic. The food was all things YUMMY. Really well presented, polite and friendly staff. We will be returning again very soon. Thank you for a great evening. 😊

A friend suggested a visit as local to us all but after our works christmas meal an absolute not. Sorry! Heard alot of good reports but experience fell far short of expectations.

Having not booked we had to sit outside on a chilly windy morning which was not ideal although there were blankets and a heater so the team was trying to make things a little more comfortable. Food was excellent - steak was tender and succulent cooked to perfection. Full English and Avo on toast was great too. Good flat whites too. Can highly recommend a visit just needs a little advanced planning to book.