Based on 100 opinions finded in 2 websites
Based on 100 opinions finded in 2 websites
Nº 349 in 476 in North East Lincolnshire
Nº 18 of 27 Chinese in North East Lincolnshire
Opinions
Ordered food for delivery to Haven, chased multiple times (probably 6 times over 2 hours) and never turned up. Just kept giving excuse after excuse and saying would be a little longer.
Martin Mallender . 2024-10-28
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Just had a a pick up order, ready when I got there and the food was delicious 😋
Les Smith . 2024-08-26
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Excellent take away meal - highly recommend this - my wife and I absolutely loved it - best takeaway that we have had - even the prawn crackers were delicious
Christopher H . 2024-08-24
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Walked in without pre ordering, food arrived after about 25 minutes . Special Curry , Singapore Noddles and Sweet and sour chicken balls . All piping hot and the portions far bigger than I normally get back home .
Goatee1959 . 2024-07-17
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New to this area and this is 2nd chinese takeaway we have had. The meal from Hy's Palace was 100% better than from the first place we tried. My hubby loves beansprouts - was really happy we could order them as a separate dish. The Sweet and Sour Chicken Hong Kong Style just right - not too much batter. Delivery arrived on time and all piping hot. Definitely think this will be our go-to Chinese - look forward to trying other dishes on the menu.
Linda Finch . 2024-07-07
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Top quality food best I've had in a long while delivered in 25 minutes, hot very tasty and not greasy or burnt, the chicken in the chowmein and the chicken balls was so soft and tender and the batter on the chicken balls wasnt to thick either, never had the bbq ribs before but they were really nice aswell will definitely be using hys palace in the future, not sure why I've read bad reviews but I cant fault the food
Louise Dyer . 2024-05-25
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Takeaway delivery The food was absolutely disgusting Dry ribs dry chips prawn balls just covered in thick soggy batter Delivery was 20 mins after ordering that tells me it definitely wasn't fresh The free prawn crackers were OK though lol 25 to be told it was fresh ! Not I will definitely not order from here again At least the foxes had a feast lol
Angela Cooper . 2024-04-21
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Hi hopes for this takeaway which turned out to be mistake. The food was really poor quality at high prices. Although we have used this place before,,,,, never again. Avoid this Chinese
Kevin M . 2024-04-16
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Gone entirely down hill. On our anniversary for whatever reason my wife wanted a take out Chinese. So I ordered one from this company and was completely disappointed.
Kev W . 2024-04-15
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The food was delicious and delivered really hot, family loved the Singapore fried rice and Singapore chow mein.
dean p . 2024-03-04
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After the last 4 orders I have ordered from here, will not be ordering again, either stuff missing or spending over £20 to get the free spring rolls as they don't do the offer on a weekend where on the menu it doesn't say anything of the sort! , and only getting half an starter, prawn toast with no sauce! Really disappointed as I enjoyed ordering from here since they are doing fresh chip
Weeksey Gaming . 2024-01-06
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Absolutely fantastic food. Best one I have tried. Never going anywhere else.
Simon Green . 2023-12-24
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Best Chinese we’ve ever used. We would never use anywhere else and we’re not even that local! We just travel to it because it’s the best The negative reviews before are 2 people from the same order which makes it an unfair review. Only thing I can say is PLEASE please bring back the original chips instead of chip shop like chips! They were my favourite part of the whole order before 😂
Anita . 2023-12-09
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Live at Waltham and always use Hy's Palace for Chinese takeaway. I don't understand where the bad reviews have come from, we have never had a poor or even average dish; the food is always fantastic. By far the best Chinese in the area, slightly more expensive than others but justified as you get what you pay for. Food is always piping hot, the delivery has never been late. On occasions we have collected our food, the open kitchen has always been spotless and the staff are great. We would not order a Chinese takeaway from elsewhere.
Paul Meadows . 2023-11-10
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All ways good food and service.
Paul Bailey . 2023-10-20
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First time used as we were in the area. Same we live too far for delivery. Definately the best Chinese tried, great taste, and hot on delivery. Noted earlier review was duplicated so unreal, pleased we didn't take their advise. Thanks will use again and will promote positively
Robert Meadows . 2023-10-15
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Ordered lemon chicken, fried rice, scezuan chicken and chips, came on time, but the lemon chicken was awful, way too much lemon in the sauce, and the chips aren’t chips, they are wedges, and really dry, total disappointment, rang to explain, and was told, oh, people like lemon chicken, I’ll tell the chef to check it!! Orders from here before and it was lovely, not this time, and the customer service is now dire. Won’t be ordering from here ever again, or recommending to others, would have give no stars if we could. Thanks for the “great” experience, not!.
Sharon Haslam . 2023-10-04
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Order Lemon chicken, chips, fried rice, hips and Szechwan chicken, the Lemon chicken was awful, way too much Lemon, to the point it was tarty, and the chips, well, not even chips, but dry wedges. Rang to inform them, was told customers like lemon chicken (as I do) but I’ll get the chef to check!! Check what? That ours didn’t have too much lemon in (how is he going to do that may I ask??) We’ve ordered from here before and it was delicious but not now, and the customer service was awful, will not be ordering again, and will definitely not recommend to anyone.
Shaun Kelly . 2023-10-04
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Great food delivered so hot never had a takeaway delivered so hot. First time using this takeaway we are usually loyal to Carr Lane. Will deffo use again 5*
Claire Bannister . 2023-09-01
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Just ordered from there tonight. Piping hot, generous portions and absolutely delicious!
Phoebe Aisthorpe . 2023-06-10
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The best Chinese takeaway We've had in a very long time. We all thoroughly enjoyed it. Generous portions, very tasty and quick delivery. We will definitely be ordering again.
Jamie Stone . 2023-05-14
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Amazing food. As a family this is the best Chinese we have ever had and really good portion sizes! Definitely recommend.
Emmaleigh T . 2023-04-08
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First time we have used this takeaway and I was highly impressed with all the food large portions it was all very hot and very tasty Had home delivery only had to wait 20mins yes for Saturday night and it arrived on time Will certainly be using you again Well done guys
Barbara C . 2023-03-12
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Reviewed Hy's 3 months ago and was really impressed , decided to have a treat and get a takeaway tonight and thought that it would be up to the standard of the last one.......how wrong was I ???? The quality and quantity have diminished so much it's incredible. I know we are all in the cost of living crisis but if you increase your prices to accommodate this..........as you have..... then you should deliver the same quality and quantity. Portions are now child friendly size with no mini spring rolls even though it's advertised that they are free if you spend over £18 , which I did and the prawn crackers came in a bag smaller than a mouses pocket . This is such a shame because I thought previously that I had found a real gem of a place , but alas , will now have to enter the minefield of finding another decent takeaway....unless anyone else out there can recommend one .
Gaz N . 2023-03-11
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nice to see a clean Chinese takeaway! excellent food..duck rolls and crab claws 💯
susan ashby . 2023-03-04
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Didn't have to wait long for delivery. The crispy duck with pancakes was fab and king prawn satay yum. First takeaway from here and recommended it.
Janet Warnock . 2023-03-04
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The food is always delicious and a wonderful treat during the week. The staff are always friendly, never had a bad meal from then.
Charlotte Warriner . 2023-02-22
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We ordered our food online and waited over an hour for delivery. Rang the restaurant after the estimated delivery time elapsed and they told us they didn’t receive the order. The website told us the order had been made but the restaurant hadn’t received it. There is clearly an issue with the website but the restaurant weren’t interested. They didn’t try to help resolve the problem and told us we’d have to wait another hour to receive our food. Clearly didn’t care. Won’t be going back.
yeeeeeeeert . 2022-12-15
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Nice chicken fried rice and plenty of it, struggled to eat it all😊
goolie . 2022-12-13
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Ordered and payed via online system , meal was delivered to Scartho very quickly. Everything arrived hot and was extremely tasty and the portion size was very good , even given some free mini spring rolls which were also delicious . This will be our new go to takeaway , thoroughly recommended.
Gaz N . 2022-12-07
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Ordered and payed via online system , meal was delivered to Scartho very quickly. Everything arrived hot and was extremely tasty and the portion size was very good , even given some free mini spring rolls which were also delicious . This will be our new go to takeaway , thoroughly recommended.
Gaz Naulls . 2022-12-07
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Excellent, fresh, vegetarian Chinese food! We (3 people) ordered different tofu options as well as the veg chow mein and spring rolls, and all were very tasty, I ordered over the phone for collection, was 15 mins until pickup and £30. There was parking when I arrived and didn't have to wait for my food, I liked how I could see the open kitchen and everything looks clean. Would recommend 100%
Sean Willmott . 2022-11-07
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Shocking. Nearly 3 hours waiting for the food. Rang multiple times asking for a time and they kept saying 30 minutes to keep us sweet. Really terrible service and will not be using them again.
Harry Ireland . 2022-10-15
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i do not normally like eating Chinese, however a client from my supported living offered me her Chicken balls and unwanted prawn crackers that were complimentary to her order. I had the chicken balls cold from the day before and they were nice. Prawn Crackers were good quality. I can say this is the best Chinese takeaway in Grimsby.
Katherine Northey . 2022-10-10
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Always Brilliant. Delivery always quick. Never any hassle.
Wade Young . 2022-09-24
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Nice food Polite service Like the way you can see the chef's cooking.
M. A . 2022-08-31
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Disappointed. Used a few other local Chinese takeaways in the area, thought we'd give this one a go as passing. Needless to say we were disappointed with our selections compared to others nearby.
Chris Thompson . 2022-08-20
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Food was nice but terrible delivery service, waited 2 hours for food to arrive. Wasn't told this when ordering otherwise we wouldn't have ordered!
Rach H . 2022-03-27
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Really nice Chinese, good food, speedy delivery 👍
Jason Russelll . 2022-01-28
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Great Chinese.. never had a bad meal yet and always quick delivery. In my opinion it’s the best chinese takeaway in town..
Nigel Taylor . 2022-01-17
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It was the best Chinese around, but not now bring the old chef back please
Howard Martin . 2021-11-22
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Ordered for home delivery. Arrived on time and food is very good
Jane Smith . 2021-10-13
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Regarding my usual Mixed Meat Green Pepper in Black Bean Sauce now called house special. Meat and sea food content was fine, but, peppers where soft and squidgy the sauce was terrible, nothing like it used to be, it tasted, like fruity. No black bean flavour whatsoever, which totally detracts from the description of the meal Green Pepper in BLACK BEAN SAUCE which has been my favourite for years 😡🥵🤬Sorry you have failed🤯
JohnGrimsby . 2021-09-18
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Ordered food for delivery arrived 30 mins later. Food was top quality and very tasty could taste the fresh ingredients and the h7sbsnd said exactly the same will definitely be ordering again.😋
Hayley Russell . 2021-09-10
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Really nice food. Service very good Shop clean and tidy
Glenn cole . 2021-09-06
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Recieved a leaflet through post on this Chinese and we live on Holton Le Clay. The leaflet stated £2 off order of £20 , or £3 off order of £30 ect ect. When phoning them I mentioned the voucher and was told it's of the next order which when all the Terms & Conditions are read there's nothing stating this at all. Food was ok usual Chinese Takeaway Food but the fact they played a crafty here with this voucher wound me up so I'd not use emm again purely for that reason.
Darren S . 2021-09-04
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The roast duck fried rice is amazing! It's not our local take out, but it's worth the drive for the above for me!
Mark Jervis . 2021-08-21
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A little expensive but you get what you pay for nowdays
Simon Currie . 2021-08-10
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We used to really enjoy our Chinese from Hy's but not anymore since its under new ownership. Friendly staff but quality of good has gone down. You get less and pay more for it. He's moved out and we're moving on. Sorry
Jude Armstrong . 2021-07-24
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Shock was to find out this place was under new ownership. Heard some bad reviews but thought I'd make my own opinion. Well Singapore fried rice was not spicy, curry sauce was bland, chow main noodles was on par with Aldi. Unfortunately will not be using again.
colinrZ5167VP . 2021-06-28
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Perfect 👌 as always, excellent food and service. UPDATE!! Shock was to find out this place was under new ownership. Heard some bad reviews but thought I'd make my own opinion. Well Singapore fried rice was not spicy, curry sauce was bland, chow main noodles was on par with Aldi. Unfortunately will not be using again.!
Colin Rust . 2021-06-28
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Friendly staff and the food was lovely and hot.
John Smith . 2021-06-09
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Not many parking places but really enjoyable food.
mrtwister it . 2021-05-18
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Staying on the haven site so decided to "treat" ourselves to a takeaway. Literally the worst Chinese food I have tasted. Watery sauces, refried chips, very very poor quality food. DO NOT BOTHER!
sonyals77 . 2021-04-15
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good choice, good quality & very friendly service. Xie xie.
Harry . 2021-03-11
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Fantastic food and the staff are really friendly
John Doll . 2020-11-17
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Great food, fantastic as usual!!
lisa murphy . 2020-10-11
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Great take away brilliant choice from a good menu. Food is hot and always made quick. Good portions staff can always be happy to help on describing dishes.
jameshB8758WH . 2019-11-10
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Amazing food and lovely people!
James Culyer . 2019-10-20
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Huge portions, beautiful taste forgot the rice but the dishes made up for it, had enough to feed a family when there was only 2 of us, great prices fast delivery.
Demi Thurlow . 2019-09-19
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Food is delicious and it is only 2 minutes away from my house
SAMANTHA JADE CARLISLE . 2019-08-18
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with out a doubt the worst food i have eaten,I will never use again,unless i need a clearout..Beware
Chris good . 2019-06-30
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So.. usual takeaway closed for a while.. so decided to give another one a go. Food hygiene score.. 4. So not 5.. but 4 is the lowest I would go. So went ahead. Parking. Easy outside and free. On entering, I was immediately greeted in a friendly manner. Not knowing the menu I asked for various favourites and was quickly guided to the correct ones. Chicken fried rice, veg curry, sweet n sour prawn balls, deep fried chilli beef, chips and seaweed. Due to spending so much.. free prawn crackers. Portions large. Sweet n sour.. crispy batter.. non greasy. But the sauce was very thin and vinegary. The prawns juicy. But one had the crispy tail attached.. so like eating egg shells! Veg curry. Very nice. Good mix of veg and tasty sauce. Not too salty. Veg perfectly cooked. Seaweed. Salty and sweet. Basically fired cabbage.. but very nice. The sprinkling of fish powder.. could have been a little more generous. Chicken fried rice. Really fresh chicken. Like roast chicken but shreaded. Seasoned with soy. Not too tasty.. fairly bland.. but ok. Chilli beef... very thin watery sauce. Made I believe with rice wine. Vinegar, thin, tart not at all like any thick chilli sauce I have had elsewhere. (Personal taste.. some may love this.. but I didn't.) Tasty enough.. loads of fresh sliced chillis.. but not much chilli flavour. Plenty of heat. Chips.. frozen.. unsalted (great) crispy but soft inside. Can't go that wrong with frozen chips! Free prawn crackers. Thin, light and fishy. Not dripping in oil. Again.. different to the norm. The food is average. Neither good or bad. Due to the rice wine used in dishes.. I won't be coming back here anytime soon. But.. clean interior, friendly staff, decent prices, good food hygeine raring.. some will love this place.
MrDS2020 . 2019-05-14
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Wonderful food. Ignore the the bad reviews. We've ordered here 3 times and everyone has been fabulous. My partner has chicken curry and the chicken was real, proper chicken. Not the usual Chinese standard of reformed chicken. The curry sauce is thick and tasty. I have salt and pepper chicken and it's lovely.
Paul Sheridan . 2019-05-14
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We’ve used Hy’s Palace several times in the past few months since my Daughter recommended it to us and each time the food has been excellent. The portion sizes are very generous and the prices are more than reasonable. For £27.50 we got enough food to feed 5 people easily and for any orders of £20 or more they throw in a bag of the best prawn crackers I’ve had from any Chinese restaurant. All aspects of the vast menu are good. We had beef with green peppers in black bean sauce, chicken with mixed vegetables, mixed meat and prawns sweet & sour Cantonese style, Singapore noodles and Yung Chow rice. All of which were excellent. I would recommend Hy’s Palace to anyone. You will not be disappointed.
Roy C . 2019-04-24
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After trying a lot of chinease restaurants around cleethorpes Grimsby , which I wasn’t impressed with I came across hys palace this palace is well worth a visit , I’ve used this Chinese for yrs now it’s amazing very clean, the food is perfect the delivery on time and polite ,xxx
Allison K . 2019-04-22
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Best Chinese takeaway in the area.
jeremy booth . 2019-04-21
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After buying my special curry from nearby takeaway I thought I would give Hy's a try..... cheaper for sure but a bit disappointing, plenty of meat but the curry tasted powderish to me.and had a sweet taste to it.
Steve Thomas . 2019-03-07
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This was our first foray into using Hy's Palace, to provide an evening meal for my wife and I. It was delivered on time, which was a good start. The menu chosen, was as follows: Chicken in Sweet Corn Soup Boiled Rice Prawn Crackers Deep-Fried Chicken in Lemon Sauce Sweet and Sour King Prawn Balls Roast Duck Chow Mein He found all items to be well cooked and tasty. However, we found our eyes, to be bigger than our bellies! We'll know next time? Thank you to all concerned - we'll be back!
Tim S . 2018-07-17
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Excellent customer service and very high standard food. We will be going back there again
Michael Baker . 2018-06-10
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Went in tonight Sunday 1st April & was very disappointed, as full of kids running around ( their own kids ). Nobody there to take order so went home.
Amanda Holt . 2018-04-01
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Not sure what it tastes like but will give it a try. I'm hungry
Roblox Sisters . 2017-07-23
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Great food; I always ask for a Vegan mixed vegetables with cashews and they're happy to oblige. Delicious too!
Captain Graviton . 2017-04-22
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Great food very welcoming and friendly staff
Susan Crow . 2017-04-01
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We always give a place a second chance , It was just as bad the second time! I ordered a simple pork cow mein both times and sadly it was very poor
Beryl Gair . 2016-07-03
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don't use menu 5 years out of date go to new dragons instead cheaper better service
Mike Ward . 2016-04-20
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Beautiful people and lovely food at an affordable price. Yummy. We always order when having a night in with friends as we.know everyone loves it. X
Barrie Hughes . 2016-02-14
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This is my local Chinese takeaway and I am always impressed with the value and quality. Whenever guests come and I order from Hy's palace they always comment on how nice it is too!
Kj Lynn . 2016-02-06
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Food very good @ reasanable prices
Graham Hancock . 2015-07-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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51 Opinions
Friendly staff and delicious food. Lots of choice, quick service and good value. Will be paying another visit when we come to cleethorpes again.
151 Opinions
I’m glad I didn’t check the reviews before ordering from here tonight or I probably wouldn’t have done. I ordered 3 dishes and some fried rice. The food was all really tasty - with a good kick of heat in the spicier dish. I called the takeaway as I needed to change something on my order and this was done without a problem. Two things … £2.60 for prawn crackers is obscene! And delivery is very slow. I understand (and prefer) the need to cook everything fresh but an hour and twenty minutes for delivery on a Tuesday night isn’t good.