Based on 172 opinions finded in 3 websites
Based on 172 opinions finded in 3 websites
Nº 338 in 476 in North East Lincolnshire
Nº 17 of 27 Chinese in North East Lincolnshire
Opinions
the chips was soggy,the sweet and sour prawns wasin rock hard batter and even harder prawns so they just ended up in the bin.my advice,do not order from this place.
Rob . 2025-03-31
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Waited almost 2 hours after I had ordered. Luckily the food is actually good so it was worth the wait in the end
Thai . 2025-03-31
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arrived 2 and half hrs after order was placed hungry children that resulted in going to bed late
heidi . 2025-03-31
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Keep s saying delivered no food yet 70 pound order
Kelly . 2025-03-28
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Ordered due to highest rated, was very disappointed. Food had a strong smell whilst still in the bag, like old grease. Everything was cold, prawn toast tasted odd. Worst food I’ve had in a while. Wouldn’t normally bother leaving a review but spent £20 to put it in the bin. What a waste.
sarah . 2025-03-26
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Order never turned up, tried getting an update from restaurant, to no reply
Jamie . 2025-03-22
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Was told it would be an hour to an hour and a half. The food arrived 3 hours later. The women on the phone was rude and completely incincere. Never using again.
Chloe Orr . 2025-03-22
MORE AT Google
Great delivery and excellent food thank you.
Brian . 2025-03-22
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Really good quality. Especially the meat. Unfortunately the Szechuan beef had no spice and was lacking in flavour.
Debbie . 2025-03-22
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Usually excellent from here. Tonight not so.
Jonathan . 2025-03-20
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I was very disapointed with my order my crispy shredded chilli chicken was very dry with no type of Peppers or vegetables in it no sauce the chow mean was like rubber and the egg fried rice was rick hard
becky . 2025-03-17
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Ordered food three hours ago. Have called twice, keeping getting told "it's on the way". Refund, please.
Emy . 2025-03-15
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Was very late took 2 hours and 15 mins but food was worth it best Chinese I’ve had in a while salt and pepper chips are the best
Lauren . 2025-03-15
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Arrive ld within the time slot given and was still hot
Julie . 2025-03-06
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Food, like the first time we ordered, was absolutely delicious! However delivery wait, unlike the first time, was absolutely horrendous...over 20 mins later than the latest expected time. The restaurant was helpful when I rang, but it's not great when we're hungry at 7.30pm after we ordered at 5.55pm!!
Andrew . 2025-03-05
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Gravy a bit thick bit very nice hot food in
Helen . 2025-03-01
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Great food. Great service. Thank you.
Dave . 2025-02-26
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Best Chinese I’ve had for a while fresh and hot
Adam . 2025-02-24
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first time using these guys and what a delicious meal it was I haven't ever tasted chinese food like this absolutely beautiful thankyou
Caroline . 2025-02-24
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lovely fresh and hot highly recommend
sara . 2025-02-23
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Ordered at 5.45pm, with an expected 7.20pm delivery...and it arrived just before 6.30pm! Everything was piping hot, and tasted amazing. Very very pleased as this isn't our usual Chinese, but it definitely will be now. No complaints here!
Andrew . 2025-02-22
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Amazing!! Will definitely be coming back, despite the 15 min wait. Worth every second!
Melissa . 2025-02-22
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Normally have only good things to say however tonight the chips were under cooked and the gravy (which is what I live for) was far to salty, I’d rather wait for quality food rather than being rushed x
Debbie . 2025-02-20
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Just amazing, best Chinese we have had for a long time!
Diane . 2025-02-07
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Don’t wanna sound awful but that was possibly the worst Chinese I’ve ever had, salt and pepper chicken and chips was just onion and salt, no pepper in them, and all the food and sauce was just pure salt and MSG, no other flavour to the food at all, it was that unbearably salty all the food got binned in the end, and I love salty food usually but this was just overbearing, definitely won’t be ordering again from here
Adara . 2025-01-25
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As usual, early delivery and good food.
Wendy . 2025-01-25
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always tasty, hot food, delivered really quickly too.
Vicki . 2025-01-19
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Literally only just started eating the food - it’s by far the best Chinese we’ve had in Grimsby. Our new favourite! Thank you
Aimée-Louise . 2025-01-03
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Very disappointed Ordered the special chow mein. Overcooked noodles and veg coated in thick black sludge. Soggy pancake roll. The only nice thing was the curry sauce and prawn crackers
Stephen . 2025-01-01
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Food was 2hrs then sum missing so had to wait another 45 mins wait poor service wnt order from u again
Katie Powles . 2024-12-30
MORE AT Google
Shocking delivery. Over two hours from order to door. Lack of drivers were the takeaways response. Comes to no surprise that the food was stone cold. Suffice to say we will not be using these again. Don’t waste your money, or your time.
Paul . 2024-12-30
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Unfortunately the food was not the quality expected. The chicken said fried on the menu but was boiled processed meat with no taste and the satay sauce was so runny it was like watery green pepper & onion and chilli soup with a hint of nut! Prawn toast was thick and rubbery but the rice was fine. Very disappointed 😞
Coralie . 2024-12-30
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This restaurant needs to dismiss whatever female was manning the phones in 30/12/2024 at 8pm. Her customer service skills are atrocious. We phoned to complain that we had waited over an hour and a half for food, for it all to arrive stone cold. She didn't even apologise and just said "what do you want me to do about it?". Complete disgrace. Food was awful. All had to be shoved in a microwave, a ready meal would be more sufficient then ordering from this state of a 'takeaway'.
Charity Hayler - King . 2024-12-30
MORE AT Google
Absolutely love this place, alway early alway piping hot and full of flavour, if you haven’t already try the gravy I’m obsessed
Debbie . 2024-12-28
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Best Chinese I think I’ve ever had. 10/10
ruby . 2024-12-16
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delivery great. food was pretty good but very overpriced now
Emma . 2024-12-04
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Only recently started ordering food from here but wouldn't go back to my previous takeaway. The food is delicious and not greasy at all and the delivery driver was very polite and friendly.
Jane . 2024-11-29
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Excellent experience. Ordered from here a few times and visited and always the food is absolutely amazing,fab quality great value portions are brilliant. By far the best #CHINESE in Grimsby .#HAPPY TUMMY
Nicole M . 2024-11-22
MORE AT TripAdvisor
Awful food unfortunately, we couldn’t eat it.
Rebecca . 2024-11-16
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Had a menu popped through the Door so me and the Mrs had one last night We went for Sweet and sour chicken Cantonese style Beef chow ming Chicken foo young Bbq spare ribs Egg fried rice and chippo's Was delivered super quick and we both really enjoyed it This will now be our go-to chinese 🫡👍
Jim Keets . 2024-11-09
MORE AT Google
Incredible place, lovely food, staff are so kind and talkative also quick with service. Our allergy dietary requirements were accommodated perfectly. Such a welcoming atmosphere.
Vic Stothard . 2024-11-02
MORE AT Google
Food was hot quick delivery time will be using them again
Danny . 2024-10-11
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excellent delivery service. man nice and polite food lovely
Carol . 2024-10-05
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As always the best food ever xx
Debbie . 2024-09-25
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don't mind it early.and it was lovely
Ann . 2024-09-23
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Absolutely delicious best Chinese I’ve had in a long time, the food was piping hot, perfectly cooked, thank you will definitely be ordering again
brittany . 2024-09-19
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really enjoyed chicken chow mien chips was lovely too.
Ann . 2024-09-14
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Good did not mind it early chow mien and chips was lovely.
Ann . 2024-09-08
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Food good, ordered here nany times. Delivery driver friendly and cheerful
KATHLEEN . 2024-09-07
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Prompt delivery, hot and tasty as always
Sue . 2024-09-07
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food tasted exceptionally well, I couldn't fault the portion size. everything was totally delicious and great flavours
Sheena . 2024-08-29
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Lovely hot food as always. Plenty of it too. Delivery driver very polite.
Mrs . 2024-08-19
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The food was tasteless and cold will not be ordering from here again
Stacey . 2024-08-17
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First time using .. will use again
Bev . 2024-08-16
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a disgusting place .i will never get a delivery from here again
Bert Hepburn . 2024-08-09
MORE AT Google
Ordered for years but today was the worst .. chips came black and dried out. The dishes was below average and beleive me were not fussy . It wasn’t nice at all, things was very dry or overcooked. Shame as this used to be the best. Last order wasn’t the best but I thought maybe a one off. I hope it is just a case of a busy day and things maybe was rushed , as I’ve never had an issue till late.. is it the same owners
Luke . 2024-07-14
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Great food, the ribs went down well with my kids 😋
Tracy . 2024-07-08
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Great delivery but the food was poor the chips were warmed up but soggy and burnt and there was no taste to the curry
Sarah . 2024-07-06
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Well the last 2 orders have been absolutely lovely, dont no what's changed but highly recommend
sara . 2024-07-04
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Food always good, just how I like my Chinese.
Nik Ashby . 2024-05-30
MORE AT Google
arrival time was stated 17:50/18:10 food arrived 17:34 and chips re warmed and main meals warm too not hot
Lee . 2024-05-27
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prawn toast spring rolls ribs all burnt, chicken was sloppy will not use again
Mrs . 2024-04-22
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Good quality food. Good delivery service. Reasonably priced.
Fraya . 2024-04-21
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Good food fast delivery but a little more expensive than other chines used before
Jo . 2024-04-04
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they always say your food has been delivered and on its way ages before it arrives, food is very good though but delivery time and service is extremely poor
Iain . 2024-04-01
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Food okay but delivered late, indifferent response from restaurant when called to complain.
Andy . 2024-04-01
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As usual food was great and very tasty just shame about it being 35 mins late ,
Paul . 2024-04-01
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Food wasn't nice at all, chips tasted like they had been reheated but had gone cold again. Rest of food was bland. Absolute waste of money
Toni Dixon . 2024-03-30
MORE AT Google
reliable and excellent Chinese. always quick delivery and friendly delivery staff.
Jonathan . 2024-03-24
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meal booked at 5, arrived half 5 , estimated time was after 6 pmspecial curry was like water based not thick,chips looked double cooked and poor .
Lee . 2024-03-23
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Some dishes were cold, and late delivery didn’t help , as I am less than half a mile from shop !!!
Richard . 2024-03-16
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I'm sure we have tried before and I'm surprised how nice it was compared to the last. Soup was meaty and we enjoyed or mains. Thanks.
Sarah . 2024-03-09
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Over the years since 2002 I've had food from here. Food had always been top class until orianal owners left and passed over to other owners. Was deffo 10 out of 10 for food quality and flavour not recommended by me now. Disappointed as was best in area
Navigator42743654868 . 2024-03-09
MORE AT TripAdvisor
not the best won't be ordering again. only used because Fai Wong was closed.
Debbie . 2024-02-26
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Stone cold flavourless gelatinous gloop. Will never order again!
Elizabeth . 2024-02-25
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This is the worst takeaway I have ever had. Thought we would try it after getting a menu through our door. It took over an hour to arrive ( on a Monday, evening) chips were advertised as fresh and in a large tray, what we really got was a small bag of sweets, cold overcooked chips. My mixed starter was squashed into one brown paper bag, theprawn toast was so thin ( very cheap bread) and cut into 4 quarters, dripping in grease. We had to play hunt the tiny shreds of chicken in the chew mein. The only positive was the friendly driver that apologised for the wait.
leeh13 . 2024-02-13
MORE AT TripAdvisor
Wow must be the worst Chinese meal i'v had the main portion of Roast pork chow main in a small tub only 3 quarters full, the whole meal was cold on delivery, the chips were terrible soggy little things, an absolute joke of a Chinese meal, if I I'd give them no star rating, waste of money.
Jase Kirk . 2024-02-11
MORE AT Google
First time using this Chinese, very disappointed to say the least, ordered roast pork chow mein, tub consisted of watery bean sprouts and 5 bits of pork laid on top, tub only half full, a small bag of chips and 2 tubs of watery barbecue sauce, one of which had half spilt all over the bag and it's contents! Wasn't very hot either, won't be using again, absolutely shocking!
Sarah Kirk . 2024-02-11
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i have not recieved my order yet
Louise . 2024-02-10
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Regular Chinese takeaway. Cannot fault it. 5 ⭐️
Cheryl . 2024-01-27
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Great food. Friendly delivery driver. Definitely recommend.
Mandy . 2024-01-26
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Ordered online after 1805 told delivery between 1915-1945 arrived 20.00 food was cold.
Roy . 2024-01-20
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2hours , double the original quote time
Stuart . 2024-01-20
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Food was really cold and late. Prawn toast was over cooked and salt and chilli chips soggy. Salt and pepper chicken was chewy.
Becky . 2024-01-19
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food delivered late yet the app said it had been delivered, took 4 calls for an answer and food came cold, salt and pepper chips soggy and tasteless. rest of the food okay but cold.
Dylan . 2024-01-19
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Food was really nice, but I didn't receive my bottle of coke I ordered
Daniel . 2024-01-14
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Great local company that have never let us down . Delivery said 1 hour driver was at the door within 30 minutes
Neil . 2024-01-13
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Exceptional food, prompt delivery. Would recommend …
Allan . 2024-01-10
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Food was awful such a shame as the starters were nice but the mains were shocking and all came cold
Em . 2024-01-06
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We rang up and requested no nuts or veg in any of the dishes. We still got those nuts and veg in them. The food also wasn’t the best.
Joe . 2024-01-05
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Food was late and cold. Person who answered the phone at the restaurant was rude.
Alyssa . 2024-01-01
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we had a meal missing, it's new year's eve so obviously busy, I contacted the restaurant and they sent me a replacement straight away. tasty Chinese too
Serenna . 2023-12-31
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The atmosphere at chins garden was better than that of a football away end, however the food felt like a hate crime against my tastebuds. I ordered prawn crackers and received dismembered prawns inside cream crackers, when the food arrived (the next morning) the delivery driver told me sorry for the wait i got a flat tire so walked the rest of the journey. when i opened up the packaging the delivery driver had scoffed my food on his pilgrimage to my house, not happy but will be ordering again! 3/5
jack ledwidge . 2023-12-31
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Ordered and given a 45 minute time window within 10mins was at door
Lee . 2023-12-30
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Great food that arrived in half of the time .
Neil . 2023-12-29
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Honestly I never believe reviews as my freind said its really nice it came the bag was open on top was chips carton open and curry not sealed all in bottom of bag I honestly think it had been gone at before it arrived all in the bin
Christopher . 2023-12-27
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Really disappointed with our meal. Delivered before time but definitely not worth the price. Paid over £40 for 5 dishes and some chips. The Szechwan beef was anaemic looking and lacked any flavour. It should be spicy but was definitely missing the chilli. Same as the salt and pepper ribs. Think the chilli was missing from the dish. We were recommended here but definitely will not be returning.
Debbie . 2023-12-24
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The chicken in our Kung Po Chicken was pink. Did not risk eating. Overall the food was luke warm on arrival. Wouldn't recommend.
Alan . 2023-12-16
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It was late, not the main problem. It was also not very hot. Had to heat it up in the microwave. Not had this problem b4. Didn't think it would be so busy on Wednesday. I will order again, as food is usually great.
Pam . 2023-12-06
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Food arrived a little cold. The soup in particular. The food was nice and good portions, just a shame as I would have expected it to be hot not luke warm at best.
Mark . 2023-12-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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102 Opinions
Ordered food for delivery to Haven, chased multiple times (probably 6 times over 2 hours) and never turned up. Just kept giving excuse after excuse and saying would be a little longer.
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92 Opinions
I usually order from here never again I got charged £17-90p for special chow mein,chips and some chicken balls unless they've made a mistake I was overcharged from the normal price without been told the prices had gone up.
94 Opinions
Despite the poor reviews I ordered from here. Was really yummy, pancake roll was great, really tasty, chop suey tasted fresh and crunchy, the ribs had plenty of meat on and were nice and long, rice was full of nice sized prawns and was lovely and the delivery was super quick. Overall very happy with our dinner tonight, Thanks New Diamond :)