Hungry Horse - The Harbour in Conwy

The food as ever was excellent, the very friendly staff were attentive and helpful. My wife and I had the Friday deal, BOGOF burgers and both came away fully satisfied. A very pleasant experience.

Very cosy place. The welcome from staff was very nice. A little improvement: The cutlery wasn’t all clean; we had to dig around for clean forks. Waiter cleared half the table, then another waiter came along 10 minutes later to clear the rest of the table. Maybe the kids’ salad could be a bit fresher…? Dry cucumber and carrot sticks; plastic kind of cheese.

Very great value for family breakfast for four people, service is outstanding! Food is always kept to a high standard, portions are great for everyone. We come frequently and cannot ever fault the food

Great food, great drink, great price! Didn’t have to wait for a table! Our waiter Ross was brilliant, friendly and cheerful and made the night for us!

Ordered a pasta with chicken for my son. When the food come out, we explained the chicken was missing. Ross quickly said he would sort it and he did. He returned with a generous amount of chicken in a bowl. Food was lovely and Ross was very friendly and helpful which made out experience a nice one.

Been there a few times for breakfast over the last month and had excellent, friendly service and good value food. Restaurant was clean (no sticky tables) and staff were very helpful. Nice background music!

Lovely food staff really friendly. Our waiters name was Kay.Atmousphere is good to didn't have to wait to long for food we will be your future visitors

We came out for a nice family meal and the staff was amazing and fast brought get service for us really enjoyed our food and deserts

The staff this evening were amazing. The staff were so understanding and supportive of our son, who is autistic. He accidentally dropped his burger and became quite distressed. I explained to a staff member called Willow, what had happened and could I purchase another. She immediately got him another one to replace the food he dropped. Nothing seemed to be to difficult a request for any of them. She went out of her way to help us. All members of staff were very friendly, from the moment we were greeted at the door, to ordering at the till, to the food being served and table cleared. Good food at a good price too, we took advantage of the deals they have there.

Visited the pub for our wedding anniversary. This was one of our favourite pubs. However this time the service was abysmal. How to chase multiple times for the mains. And then waited quite a long time for the dessert. We were completely ignored even though the waiters passed by our table many times. Not a great way to celebrate your wedding anniversary.

Worst breakfast I’ve ever had , toast was like a hockey puck, they give me 2 half of an egg and they were rock solid and I had about 2 mini mushrooms that looked like a shrivelled up ball bag

Not the best at all... everything we tried to order they had none left... order for my boys ice creams that should have had sweets and cream and sauces. What we got was one scoop of ice cream no cream no sweets no sauce and when asked was met with we don't do that any more. Then showed them their own menu for them to say oh we do... massive let down.

Honestly couldn't fault the place , the food was A* , the staff went above and beyond were fantastic ! considering it was a busy time , once again many thanks 👍

Shout out to Leigh for making us feel extra welcome on our recent visit. Thank you.

Our first time eating at a Hungry Horse restaurant. Ordered a fish and chips alongside a cola. The fish was very nice, fresh from the inside and the batter was lovely. Fine choice of music played throughout, including Jack Johnson and the smiths.

Staff are lovely and friendly especially marie

Very lovely welcome from the word go. Went for breakfast this morning and was treated to a massive smile from a woman called Marie. Always hot food everytime we go

Lovely place, nice meals and good value for money. We visit everytime on our holiday.

27/07/24. Just had food here with the family. "Not a good experience". Quite a few flies in here. Constantly trying to bat them away. Told the waitress, who done nothing. Food was bordering cold. Totally different from previous visits.

Ordered chicken new Yorker meal, chicken was yuk white,and strange texture not nice at all.....

Always busy. You need to book table and always out of fish and steak

Was served by Abigail, she provided excellent service and was very kind. I ordered the Vegan Burger, it was pretty tasty, only thing I’d add would be a slice of vegan cheese and pickles. I also had the salt and pepper chips, they were beautiful and had to order more to take home!

Great place by as the name suggests The Harbour. Really nice food, funny and attentive staff whether eating inside or out.

Stopped in on way back from Llandudno, we didnt make a reservation and they managed to seat 9 of us which was great, served by Reya who was very fast and efficient, would recommend to friends & family

Tables where gross menus where greasy the food portion where tiny asked for steak to be medium it was given to us well done very chewy the corn on the cob had no seasoning and didn't even come with butter and the "half a chicken" had barley any meat on it and it was more like a quarter chicken

A great range of food with some brilliant offers on different days. Makes its very affordable to eat at. The place it's self is a little run down but still very nice.

Guy called Ewan I believe his name was called himself the manager has no manners and I've forgot more about customer service than he showed. Would advise everyone to steer clear of this dump

The food was absolutely diabolical. Chicken wings were raw, the "rare" steak I asked for was grey and had a strange aftertaste with a texture similar to liver. The peas were rock hard and so overcooked they wasn't even edible. Every wall and panel was chipped or with paint stripping from the wooden surfaces, just REALLY in dire need of a spruce up. Never again will we step foot in there.

Food was nice not expensive..lots of space inside and out to eat large car park

Food and staff where wonderful, Marie was lovely thank you all

My first experience at a hungry horse and not 1 I will challenge again. Mediocre food, nonchalant staff, run down surroundings and dirty cutlery.

Me and my family came here Friday for the first time while on holiday. Great value for money as there was 7 of us very well organised and portions of food were amazing would definitely recommend to anyone going to rhyl and wants a hot meal. Thank you 😊

This is our favourite go to place for a family meal whilst visiting the area for a holiday. Excellent food, huge menu, friendly staff, would highly recommend it.

Beautiful breakfast only the toast is rock hard,when we have been a few times now and the little older waitress really struggles to carry the plates of food ,she was walking out holding 2 big plates of mixed grills and she drop one all over the customer,I don’t think she should be holding 2 plates at a time as they are to heavy for her ,bless her

Got a vegetable lasagne, absolutely delicious, no complaints, RUN DO NOT WALK FOR THE VEGETABLE LASAGNE!! you will not regret it.

Absolutely fantastic place, I’d advise to book a table as it gets really busy, however they still had groups of walk ins and they were attentive and soon sorted them out with a table. The food was lovely, staff were friendly and attentive and organised . I take my hat off to them as they didn’t stop. Didn’t need to wait long before our food was on the table. This is our second visit and certainly will not be our last.

It does look tired but this doesn't take away the fact the food is always spot on and the staff are friendly and helpful

Family friendly pub. Service was fast and efficient was was nice

Good service, food is decent pub food & ticks the box only downside is the cleanliness of the gents toilets, floors are saturated in urine & lack of hourly cleaning & checks.

Friendly service. Large portions. Food is nice and hot. The only downside was that the menus on the table could have done with a good clean. Edit: have been a few times since and the menus have all been nice and clean

Visiting rhyl and four of us visited the harbour two nights running, first night was busy one barman Lee, doing food and beer but he was fast and queue quickly went down, food delivered quickly and tasty. Second night not so many people food delivered quickly and very tasty. Definitely good find look forward to next visit.

Asked for starters separately from the mains, brought it all out together so let them know we did ask for it separately to be told my a young blonde lady ‘well it’s all done now so you’ll have to have it or I’ll take it back in the kitchen an you can have it cold when you have finished that’ so she did in fact take it back an then serve it after cold. The sharing starter platter was absolutely lovely no issues at all was lovely freshly cooked however the mains were left to go cold as she stated. Celebrating my son’s birthday and it was such a let down.

We went here for Father’s Day. 4 adults 1 baby. When we arrived we were greeted with a nice enthusiastic lady. We pre booked and she said our table was set but had gotten ‘dirty’ before us even getting there. She offered us to go and sit somewhere else which we had no problem with. We grabbed a highchair and the belts were all knotted so we swapped it. The second high chair didn’t have any straps at all. This happened 3 times. We just had to use a broken one and keep an eye on the baby. We went to order food. As it was Father’s Day my partner and my dad got a free drink each. Which we thought was nice. However when we went to order food they had ran out of roast potato’s so they said they would give extra parsnips, veg and mash. We ordered 2 beef & 2 turkey. When the food came it was small portion sizes and no extra food like they said. The beef was so tough I couldn’t eat it. My jaw hurt and the turkey was like cold sandwich slices from your local super market. I’d also like to mention I found numerous hairs in my food that were not mine. They were blonde and long. It was disgusting. The only reason I’m not giving this less stars was the pudding was nice. I really liked how they offered baby food on the menu as well. When I was little this used to be our go to pub. It’s gone down hill massively unfortunately. I hope this helps anyone who is thinking of coming here.

Enjoyed my fish and chips and the setting is nice. A good place for families to eat and have some fun!

Great location, decent food for pub grub & reasonable prices.

Amazing food cooked to perfection Staff very polite and nothing too much for them highly recommend

SHOCKING SHOCKING SHOCKINGHAIR IN TWO DIFFERENT MEALS ONE IN HUNTERS CHICKEN, ONE IN OTHER MEAL CHIPS.omg i ordered 4adult meals. Paid over 40pound. Asked for sauces on hunters chicken to be in pot.son whos 5 moved cheese from top of hunters chicken to find theres a hair on top of chicken. Lady came over i said thats defenitly a hair. She said i agree defenitly a hair. Said they would replace it but son got learning needs and meltdown and rages were hard at table while we still got to try an pacify him and eat ourselves. After 10-12 mins i told man he can't wait he waiting for chicken he trying to keep his chips. Though they getting cold. So then he brought out a hunters chicken. Few mins into that my 4year old said urgh i got a hair in my chips. I told her to eat her dinner. To find she did have hair in her chips. I took it to till. Woman said oh sh... an threw it away an chips got replaced. Whole experience was awful. They came over and put 5.99 ( in a load of change) for meal an said sorry.but i did ask question don't they wear hats. Lady shook head and said no. Man said they do. Either way. I did speak to green king fri. As they wern't there thursday as there's something no right to have hair in two meals. I was told as i had complained a year ago they would need to go away an look inyo it. I told them they have cameras do all checks. What they are refering too is a year ago i was paying for my meals with a big queue behind me an lady serving went off and took a phone call and didn't come bk for 40mins. Can u imangine queue everyone was fuming and then little girl ran into wall and gave herself a nose bleed then the experience got a whole lot worse again with something extra in food. So if you think 5.99 cuts it when you pay over 40pound for your meal and all of it ruined please leave your comments. Rhyl harbour rang said they would have to get management to check they could refund other HAIR FUELED meal. Are they having a laugh. Management that needed to get ok for a fiver refund??? Who are they employing. An the whole eating out at 40quid was ruined. An i'll make sure they're ruined by this review. All this was valitated on camera and have my receipts etc. Please feel free to share your experiences and you think i was treated fair by this experience

Absolutely amazing meal had by all there were 8 of us and 3 kids amazing how fast the staff cleaned up after other patrons the staff were so welcoming and very helpful the gammon was phenomenal was so lean and very tasty thankyou to all

First and foremost, the staff looked confused. They had no clue where to seat us and said find a place in the corner. The staff then ran around like headless chickens. After an hour of waiting for our food, it arrived warm but nowhere near hot enough. The food is decent but a shame it was not warm enough. The coca cola was completely flat and most of the staff working literally had not a clue on what they should be doing. We could hear other customers complaining about the wait and the food not being warm enough. A couple was so unhappy, they were discussing how they should complain so they can get a full refund as their child was also unhappy. I had high hopes and now I never want to go back.

Always really good meals and pleasant staff. Highly Recommended

Slow service, cold food been left under the lights to long, tough gristly steak, when I asked them about it. No one wanted to take ownership of the mistakes. Blaming suppliers for the steaks and the chicken wings and the cold soggy onion rings. Even the katsu curry sauce had skinned over it had been left that long before serving it was the suppliers fault. I wanted a refund at first and was going to leave it but the manager offered us free desserts so we thought we'd eat what we could and have a pudding to top us up from the mains we left. After queuing up for another 15 minutes only to be told we can't have two desserts we have to have one between us. I understand that it might be busier than expected but we shouldn't have to pay full price for bad Service and worse food. Anyway I'd avoid unless it's quite and they can handle the volume of customers it might be ok then.

Friendly staff, great food and great atmosphere

Been coming here for years meals I had so ok meals but the last I came been spot on thank you harbour keep up the good work see you soon

Food was ok, the cutlery was dirty and there was a 40 minute for our meals.

Came for a meal with my family and ordered the 8oz southern steak rizzler. I Ordered my steak medium rare, but when it arrived it was very clearly well done and was still cooking on the plate. I have very sensitive teeth and so I unfortunately could barely chew the steak, as it was putting me in pain and so I had to leave it. The chips that came with it were perfect and my family enjoyed their food, just a shame I couldn’t manage mine. Would definitely come again but just order something else.

Friendly welcoming attentive staff Food arrived in good time was well hot, presented and plentiful Toilets could do with a face lift but otherwise very good and value for money

Came as a table of 9 they fitted us in food was great value for money especially if you use your blue light card and kids meals are one pound on a Monday , drinks are fair prices , we had quite a few games of pool they didn’t mind we were there for about an hour an half after eating only three of us were drinking. Plenty of car parking spaces , toilets were clean and all the staff here very polite courteous deserves the five stars.

Lovely food, we had a nacho sharer to start, I had the 8oz saucy steak sizzler and my partner had a chicken tikka sizzler and an awesome horseshoe donut with I scream and strawberries to finish

Reasonable quality food with good sized portions. Building a bit tired and in need of sprucing up. Lovely staff.

Excellent food and Service. Thank you Marie and all the staff

We've just eaten our meal. Burgers of course, it would be rude not to, when it's 2 for 1. Food was amazing. Quantity was amazing and staff really pleasant will definitely be back.

Visited on a Friday for the BOGOF burgers deal. It was mid afternoon and very quiet so plenty of room. All four of our party had the Quadzilla which is huge and the quality exceeded our expectations having had poor experiences at our local HH in Stoke. This was great value, we were fed and watered for less than a tenner a head. The staff were friendly and other than a slightly sticky table absolutely no complaints

Poor, waited 3/4 hour for food, when it came it was luke warm, had we not waited so long we would have sent all the meals back. Gave them a second try won't be a third.

Come for burger Fridays. 2-4-1 very cheap to feed the fam. Quadzilla is more than your daily calories so proceed with caution. Atmosphere a bit worse for wear and toilets could do with a refresh.

The breakfast was really nice would definitely go agean Marie served us and she was very nice could not do enough for us.

Don't waste your time told no tables..... Did not book, place was empty no reserved tables sign anywhere, at least 9 tables I could see either dirty or empty that was just one section. Lazy staff not interested in making money

Didn’t book table but did manage to get one close to the toilets though and this meant people were queuing at our table, ordered the bangin katsu banquet and food was covered in sachet powder, table very stick ate food on the menu due to this.

Really really friendly staff,great service and great value.

1st time visit. Staff were lovely, very helpful. The food was really tasty and plentiful.

Table dirty and food not very good wouldn't go back

As far as I am aware this is the only Hungry Horse in this area of North Wales. The usual menu with excellent reasonably priced food, pleasant and efficient staff, and a large free car park. Hungry? Could eat a horse? This Hungry Horse is well worth a visit.

Had a lovely breakfast with a group of friends this morning, I was served by Willow who was very warm and welcoming, food was great and well priced, would come again

Had a lovely breakfast and was warmly welcomed even with my to dogs well worth visiting

Family of 18 ate here tonight. Very disappointing. Table reserved, food took over 1 and half hours to come out. Other customers unhappy and venting. Food so over priced and shocking quality! Tasteless, over cooked and under cooked. Nothing more than a microwave meal. Staff miserable and negative atmosphere. 100000% would not recommend this place.

Went for a friend's birthday.....food decent and service with a smile 😄

Lovely family friendly pub, been here a few times for food and always had very good service, they were able to reserve a table for 17 of us for a birthday meal at short notice. Staff are always friendly and welcoming and food is served in good time and always hot. The pub itself is always clean and well presented.

Food was fairly priced. Plenty of drink options. Service was slow, having paid a split bill over one table, half of the group had finished eating before the other food arrived at the table.

Had a meal here tonight food excellent, would highly recommend. Food excellent staff excellent and all the food was reasonably priced. Will definitely visit again. Xxx

Very nice place. Food is great.

We visit here frequently, all of the staff are extremely friendly and very personable. The food is equally as good. I would love to see a “Meet the Team board” Thank you all!

Really nice food Come very quickly Considering how busy it was

Nice pub, good food and good value.

Would recommend. We enjoyed our breakfast and the dogs loved the doggy beer kasket in the outside area

Food was wonderful once again. Will definitely visit again . When we are up this way .

Family went for a meal 10 of us . Told no tables available even though we could see 10 empty . Very unhelpful and ignorant guy on the table service . Do not go if more than 3/4 of you

Staff friendly food ok, service pretty good

Came in at a very busy time but willow was super helpful and got us seated quick as poss. Never had an issue in all the times we have been here staff are great Food is great Special thanks to willow for accommodating us

Booked a table 3 adults and 2 dogs upon arrival was told we're our reserved table was and was expected to find the table myself, we was not taken to the table. We found the table with the reserved sign on and was so disappointed. The table was not clean to the touch it was very sticky. Discarded Food was all over the floor which my dogs was trying to eat and tables all around was full of used plates. The table next to ours had screaming children. It was not a nice experience so we made a decision by looking at the unhygienic area we was not defiantly staying so sorry could not review the food. You might say why didn't we tell the manager well frankly a good manger would not put a paying customer in a dirty seating area in the first place. We went back over the road to the Mayquey pub which we attended the night before and had great service staff was very helpful and looked after us. Good luck if your coming to the Harbour hope you have a better experience than we did.

Absolutely awful, stuck in traffic so tried to phone no one answered however when we got there it was rather quiet which i dont understand why the phone hadnt been ansewred, I explained to the lad who was on the door "adam" (as we asked for he's name) that we had a table booked for quater to, to then be questioned well quater to what, clearly he was being a idiot considering we were on the booking and he read our name out, we then got told just go and choose a table, if we had known this what is the point in having to stand at the door waiting on someone to come and also booking a table in advance. However all the way through he was rude, there were no check back, nothing but horrible looks from him too, honestly never met someone who made me feel so unwelcome in a place i have come to spend money even more so i over heard him tell another table at 8.30 its too late to order deserts as the kitchen is closed, working for the same company I also know if you order a main you are entitled to order a desert unless it is after half past 9. I will be taking this further as it wasn't just our table that he was like this with, I Iver heard a few other tables around us that had the same opinion.

Kid friendly, welcomes dogs in back room and outdoor areas, great food, great views and fair prices

Full breakfast was awful dry egg cold beans looked like there frying pan was needing a clean by the looks of our food never again

Left after a few minutes.due to being seated next to the toilets.the manager refused to offer alternative seating...so we just left Will not return.

Went here to celebrate our niece's birthday, group of 6 (4 adults and 2 kids). We come here quite often and every visit we have great service and food. Last night was fantastic service again by Reya and the other staff were great too checking everything was ok with our food etc. never have an issue with my food, always flavourful and good value. Reya who was serving was extremely helpful, friendly and welcoming. Thanks again!

Very nice meal, great value for food, excellent service & lovely staff especially bar staff i think her name was reya very helpful.

Food was cold and greasy. My rice was not cooked and chips were not edible. Not recommended, when I asked to sort the rice out it was just probably thrown in the microwave. And was only warm when I got it back.

Some noisy kids at first but ok when they left.

Nice Pub, food was nice and hot, staff very friendly.

Came with my fella tonight for some food, and being a Saturday we went with the £9 super Saturday offer I had the nacho cheesy ciabatta that was nice but my partner had the tandoori chicken sizzler on a skillet and it was not very good for the price definitely wouldn’t have paid full price for that , he was left still hungry and unsatisfied. I feel like this place needs a management: kitchen shake up.. I heard a lot of people complain about the coke being flat and watery basically . Don’t know if we’ll be coming back to this location x the one in Cheshire oaks however is 10x better

Good pub food, service was excellent and friendly 👌

Food was lovely but staff was so rude and ignorant someone needs to learn some customer service skills but overall wasn’t bad