hub by Premier Inn London Westminster Abbey hotel in City of London, Westminster

Visited the hotel for 3 nights, was very disappointed in the tiny room. It’s okay for literally sleeping and showering and that’s about it. The room didn’t have any mini fridge or tea/coffee facilities, the A/C didn’t really work as you would set the temperature for cold air but if you were laying in bed or inactive it would go back to blowing hot air so the room was like a sauna especially if you were having a shower too! The bathroom isn’t sound proof in any way and is coated in translucent frosted glass so if you’re staying with a parent or friend you may want to rethink! The design of the room is bizarre as a mirror is bang facing where the toilet is in the bathroom so you can see the other person doing their business. House keeping wasn’t seen during our stay, so our tiny bin in the bathroom was overfilled and spilling out. No replenishing of towels and no extra water bottles. The only positive I have for this hotel is the location as it’s on the same street as St James Park tube station and a stone throw away from Westminster abbey.

Very small room not a good option for 2 person

Second stay there. Was great again. Unfortunately the room wasn't 100% clean, but it was still ok. The location is simply unbeatable

- Great location. It is very close to the underground station, walking distance to some iconic landmarks in London, i.e. Westminster Abbey, House of Parliament and Big Ben. When it is a closure of the Circle/District line, you may take the Jubilee line and get off at the Westminster Station. The staff were nice. - I stayed in a Standard Room. It's quite small but there is enough space for solo traveler to open a 29”suitcase and a smaller-sized suitcase. There is limited hanging space with anti-theft hangers only. If you stay there in Winter , a coat would almost occupy the whole hanging space. - There are no hooks in the bathroom. - One day I requested for room make up at the reception counter, the room attendant forgot to replace the towels. The location is the advantage of this hotel, very close to the subway station. Although the room is not too small, and the large suitcase can be opened, in order to maximize the use of space, the space for hanging clothes in the room is very shallow, and hangers with anti-theft rings are used. There are no hooks along the room. If long-distance travelers need to dry clothes, they must bring their own tools;

The location is PERFECT. Staff were nice, but can tell they are very busy and juggling lots of things at once. The room is smaller than what you may be used to, but if you book the bigger room it is perfectly fine for two people. Loved that everything was controlled by a panel above the bed! (However when you leave the room for a certain amount of time it seemed to power down the AC so it can be a bit warm when you return. We just cranked the AC on the lowest temp when we returned and it was fine. Also when it blew warm air it smelled very musty). House cleaning was pointless….we had them clean our room once during our 6 nights and all they did was make our bed and take the trash. No new towels, sheets, or vacuumed. Breakfast was good but could be very busy- also it is £8 per person. Free water bottles are provided only for the first night, then they are a £1 at the front desk. Overall it was a pleasant stay and was perfect for our first trip to London!

This hotel was nice enough. The internet went out for hours while I was staying here. Quite disappointing given that I needed to conserve my phone data as I traveled. The rooms were quite small which I expected but did not feel good for two people spending any reasonable amount of time in the room. Also made getting up in the middle of the night very disruptive for the other person. One thing I didn’t expect was to have next to no natural light for my room. The nice thing is that they let us check in early for £10 and held our bags at the front while we traveled around London on our first day. It is conveniently located close to major attractions and the St. James Park tube station. Would probably only stay here again if I got a larger room.

Excellent experience. Hotel is extremely quiet. Excellent location close to historic sites and a tube station. Room are clean and comfortable. This hotel offers is an excellent value. HIGHLY recommend!

The staff was incredibly nice and helpful. My birthday happened to fall during my stay and the staff even left a birthday treat surprise in my room, it was so thoughtful. The morning staff at breakfast were hardworking and always nice and helpful. Breakfast gets a bit busy though so give yourself time in the morning if you plan to eat especiallyif you have morning plans. The dining space is very nice and clean. The rooms are nice, modern, and clean- a bit crammed, but I made it work for the location and price. Westminster Abbey is literally a block away, and a tube station is also very close. Good restaurants are in the area as well- Blue Boar pub is a Michelin star chef restaurant 100 feet away and I highly recommend that for dinner or lunch! Overall great experience and I would for sure stay at a Premier location again when traveling abroad! Thanks for a great stay, cheers!

Unbeatable location! It is a perfect room for short stays, perhaps for very long stays they are small. Very functional and modern 👌

Fantastic hotel for the weekend. Rite in the heart of London. I come here once a year for a weekend away, and it's been great every time.

Didn’t know much about the hotel but the bar staff was extremely helpful and totally patient and understanding of my needs with my need to explain if I’m not wrong her name was laman and she saved my night

Very comfortable hotel and above all very well located near the Thames, Westminster and Buckingham. I found the bed very comfortable even though the rooms are small, and the bed in a corner. Air conditioning in summer is of course a real plus. Cleaning is only done on request but it never bothered me. The breakfast is perfect and above all balanced and varied. Excellent value.

We were glad to have paid a bit extra for larger room. Location was ideal for the wedding we were attending. Super breakfast both mornings

Being a 1-minute walk to the nearest tube station, and closely located to shops and attractions, its convenience is the hotel's greatest selling point, especially for its price. The bigger room was comfortably sized even for two people, even at an additional cost. Service staff was patient and cheerful even when busy. The hi-tech aspects of the room were mostly a miss - the lights and conditioning unit in the room would randomly turn off for no reason at all; the hair dryer acted much the same. There weren't any amenities, which is common for UK hotels, but there weren't even any cups nor a kettle to boil water with. It's not perfect by any means, but a reasonably priced hotel suitable for a one-night stay.

Maid cart banging down the corridors at 5am, annoying tv guide menu, good location.

My second time here, and this hotel is everything I need. Perfectly sized room for one person, but if you share a room, things can get a little bit crowded. Still, the bed is very nice and I'm always looking for comfy pillows and they have the best pillows! Breakfast is good, fulfilling, but it could probably use some more fresh vegetables. Staff is always nice and helpful and accommodating. The location is great, a less than 10 minutes walk from all important landmarks, the Big Ben, London Eye, Buckingham palace and St. James's Park. This will definitely be my go to destination.

Fantastic for a night in central London. I love how the rooms have all you need and no more, and the high tech aspect. If you want space, there's the lounge with free tea and coffee.

Extremely welcomeing personal experience and friendly rooms are spacious and modern nice decorations and warm colours of rooms good bed one sleeps well bathroom nice and clean and with all the necessary accessories friendly stag I was happy with my stay there

It’s close to all the attractions. Rooms are good even for a week’s stay and staff is helpful

In the center of London not far from Buckingham palace Luxury rooms and a great view all for a very affordable price perfect experience 100% recommend

Lovely stay, well worth the price.

Very nice hotel, I liked everything.

Due to the majority of the hotels in the area being insanely over priced (even Premier Inn's we previously stayed at were double the price I guess due to various events in July) we decided to try Premier Inn Hub due to its location near Horse Guards Parade. It was very good value for money, staff were friendly, and it was surprisingly quiet for being in the city. It's in a great location with only a 5 mins walk to Houses of Parliament, Westminster Abbey, Horse Guards Parade, 10 Downing Street, Churchill's Bunker, around 12 mins to Buckingham Palace, and 15 mins to the London Eye. Breakfast was a buffet of cooked food, fruit, cereals, pastries etc. The room was comfy, perfect for a single traveller, might be a bit small for 2. It was very clean, modern decor, touch controls for the lights and Aircon, seemed a step up compared to other Premier Inn's in London I've recently stayed at. Complimentary tea, coffee, chocolates and bottled water.

Everything you need in a room, just compact. The price is very reasonable for the London and especially for this location. We dropped our bags on arrival and walked to sites like Westminster Abbey, Big Ben and Buckingham Palace. Highly recommend!

Very central and accessible hotel in London. Honestly, I was very surprised by the quality of the service, since I originally booked for a reason of prices and location, thinking that it was not going to be anything special but at least it was going to be close to everything and I must admit now that the rooms are very comfortable, the shower was great and the attention of all the staff was extremely friendly. The best thing is that its location allows you to explore all the tourist areas of London on foot. I recommend it with complete honesty and I would return without hesitation.

Room very clean & up to date, Location was easy to get to & near to a tube station for easy travel Staff very friendly and attentive

Right beside tube station. Rooms cosy and decent breakfast in morning.

What a great spot to stay if you are on a first time visitor/on a budget we payed £200 for 4 nights each. It was great spot to see all of the famous London highlights which makes it a great spot for a short stay trip. The hotel itself is clean and spacious and well look after. They are wheelchair friendly with ramps and automatic doors. They also provide amenities such as water,Toothbrush and hair ties etc in case you forgot. Overall very impressed would stay again for next visit.

Bed too small for a 6'4" gent on his own. For two people, I wouldn't even think about it

Greatly located hotel to explore the key sightseeing attractions around central London region, close to a underground station. The rooms are a bit small, but fairly equiped and very silent. The breakfast option is a must, as it's well served with few options but all delicious.

The standard room was great size for one person. The bed was comfortable and I love having the controls on the headboard. HUGE plus was the plug by a mirror. Bathroom was great size and decent water pressure and warmth. Great bar area and the hotel was in a wonderful location. HOWEVER.... The bathroom doesn't have its own light control, so you have to turn on the entire room lights just to use the bathroom. Absolutely no drinking glasses in the room which was a bit annoying. The fan situation was a pain as I would change temperature but it was never fast to change. Movie selection on the tv was horrible. The bed was sort of "you make it yourself" - I came in to a sheet on the bed and the comforter rolled up. Do they think someone will just sleep without any covers? Also, the cover that holds the inner comforter does not close on one end so its always falling out and annoying as hell when trying to sleep. Need a better place to put your luggage other than under the bed or on the floor. The late night pizza from the bar was gross. I got the margherita one evening and it was just a plain tomato/cheese pizza. Thats not a margherita. Also, too many key-card doors. Trying to carry food, plus a drink and bags to your room while having to unlock/open 5 doors along the way was overkill. Zero need for that. I understand security but even 5-star hotels don't have that sort of issue. Overall, would I stay there again? For the cost and location I would, the room was great for a solo traveler and the annoyances are minor.

It's a good and comfortable place like it location good

Great location, within walking distance to the London eye, Westminster Abbey, Buckingham palace, and several other popular spots. Rooms were clean and staff were all very friendly!

I love staying at the Hub’s when in London. This one is brilliantly located about a 4 minute walk from Westminster Abbey and 3 minutes from the tube station. The rooms are compact but well designed and clean. The bar area is really busy but the Happy Hour offers etc make it really reasonably priced. Breakfast has a cooked option but beware if your vegetarian as there is not much for you with the cooked option. The staff are always helpful but they could do with some extra at busy times. Will def return.Four years on still one of my go too locations!

First time staying in a Hub and I thought it was brilliant. Self service check in option worked well and saved time. I booked the cheapest room option so it was small, but extremely well thought out. My room was in the basement and had no windows but the aircon was effective and I was only there to sleep so it didn't bother me. The room was silent at night. There's a Lounge bar next door which is 1000 times better than the usual premier inn beefeater rubbish. The location is obviously excellent. Will definitely stay again

Everything is beautiful At reception and farewell The place is quiet But the rooms are quite small There is no ventilation. I cannot open the window. It is closed for protection. Free coffee and tea in their restaurant Generous and lovable.

Centrally located and close to the metro. They serve an excellent breakfast. The rooms are small with a French bed but functionally furnished. You can sit comfortably in the lounge, such as reading in the evening. You can get free tea there. All in all highly recommended.

The room was small, but met the needs of my wife and I as we were busy exploring London since it was our first visit. Hop on and hop off bus was great as well as the hop on hop off boat rides up and down the Thames river. Breakfast was very tasty at the inn which jumped started each day! 👍🤗

If I could give this hotel a minus zero, I would! They scam you by changing your reservation date to the next date and then you can't get them to change it without an extra charge. STAY AWAY! IT IS A RIP OFF!

Excellent location 300 meters from Big Ben, we saw the fireworks right from there without buying tickets. Small but modern rooms with all comforts (except the bidet).

Very enjoyable stay, the rooms are small, but clean and comfortable. Breakfast was great with plenty of options. I'd definitely stay here again.

Top choice in the centre of London...

Perfect location for Westminster. Rooms are as advertised - small but very functional. Bed is very comfortable. If you're claustrophobic maybe think twice though. My room had no external window - don't know if they're all like that. To be fair I slept brilliantly as I could get the room super dark and it was quiet. Only big negative for me was no tea / coffee making facilities in the room. I've since heard this may have been available downstairs in the lobby, but reception didn't advise me on checkin and as worked booked the room for me I didn't know what to expect. Restaurant menu was very limited and no info in room. Menu should have been available on the TV but my remote refused to scroll sideways. Oh and nearly forgot - the sink plug was stuck down. Not a major issue for 1 night so didn't mention at the time. All that said - very smart and clean. Felt safe and I loved the touchscreen light controls on the headboard and different types of lighting available.

Great hotel for a stay in London, we stayed 5 nights, the hotel was clean, modern, comfortable and also very quiet. The employees were very kind and smiling. The breakfast was very good, the living room was also very pleasant. Little extra, being able to have good coffee/tea at any time. The location was also exceptional. Don't hesitate, the stay was perfect!

We are used to this hotel chain. This one is well located, it is close to the most famous tourist sites. The rooms are small but functional. The hotel is quiet and clean. Breakfast is enough to start the day off right. We did not try the bar or the restaurant. The staff were very welcoming and smiling. We will come back with pleasure.

The usual good standard I expect from Premier Inns.

Decent rooms with good AC. Lovely breakfast staff.

Popped in for breakfast & a coffee before the day started. What's not to like. Bargain.

Location was perfect, the minimalist rooms had everything we needed

Great priced room, clean and spacious and had everything I need to have a great weekend

Just brilliant compact rooms with everything you need

2월에 다녀온 첫 런던 여행의 숙소로 이 곳을 정했습니다. 가격도 비교적 합리적이며 위치가 정말 좋습니다! St.James's Park역이 도보 2~3분 내에 있어서 지하철을 이용하기 정말 좋아요. 또 런던의 대표적 야경 스팟이라고 할 수 있는 빅벤, 런던아이가 걸어서 10분 정도 거리에 있어서 저녁에 산책 겸 야경 보기도 좋습니다. 근처에 버스 정류장도 있어서 노팅힐이나 하이드파크 등 가는 버스 타기도 좋고 내셔널 갤러리까지는 산책 삼아 걸어갈 수 있는 거리입니다. 객실은 좁다는 이야기를 들어서 걱정했는데 생각보다는 괜찮았어요. 깔끔했구요. 혼자 여행하시는 분들 중에 적당한 가격으로 좋은 위치에 있는 호텔을 찾으신다면 한 번 고려해보세요 :) 단, 조식은 7파운드 가격 대비 별로인것 같아요.....^^; 메뉴가 별로 없어서 차라리 근처 카페에서 드시는게 더 나을 것 같습니다.

Came for work to stay, location was perfect for where I needed to be, service was lovely as I needed an early check in and they accommodated straight away, room was small but for one person it was okay.

Excellent ! We spent 3 nights in this hotel and our experience was excellent! First of all, the hotel is really great located, close to both metro station and Westiminster Abbey. The size of the room was large enough for 2, the confort of the bed was 5/5, the cleaning was perfect and we could give a special bonus for the modernity of the room (including the changing of the lights, air conditioner) which was really appreciable. The only thing that could be improved is the TV that was not working that much. We had the breakfast included each day and we were very glad to have such a diverse and tasty breakfast buffet. I would 100% recommend booking it with your room, it's worth the price. In summary : Perfect and will choose the same hotel in the future.

Agréablement surprise par la qualité de la chambre, petite mais fonctionnelle. Le petit déjeuner est bon avec un choix raisonnable. Le hub est idéal pour découvrir Londres vu sa position centrale. Petit bémol il n’est pas possible d’allumer la salle de bain sans allumer la chambre. Nous avons aussi eu des soucis avec la télévision où un service de VOD était proposé mais indisponible. Ça reste une très bonne expérience que je recommande pour le rapport qualité/prix !

Ho prenotato una camera qui per un weekend di 2 notti a Londra. Le stanze non sono grandi, ma hanno tutto quello che a noi serviva: un letto comodo, una stanza pulita e una grande doccia. Struttura moderna. Personale molto gentile e disponibile. Abbiamo usufruito anche del servizio colazione (pagando 7 sterline). Direi prezzo onesto visto che si può mangiare e bere senza limiti. Quando tornerò lo prenderò sicuramente in considerazione nuovamente.