Hotel Motel One London Tower Hill in City of London, Westminster

Super nice, clean, very comfortable room, breakfast was a 10, nothing was missing, friendly staff and excellent location right in front of the bus stop and two steps from Aldgate station, they stored our suitcases for us after checkout without problems, I highly recommend it

Rooms were clean, modern, the lighting was ba. Night stand lamps that take forever to get bright, main lights completely blinding in the morning/evening. Curtains took up too much space.

Clean rooms, nice and professional staff, good location, very close to the most tourist places.Highly recommend.

Next to London Tower , the room was big clean and it is quiet. We will go again there as we had a very nice time.

Typical motel one, ticks all the right boxes. I've stayed at this location a few times. Low star rating because on one occasion, the provided towels had brown stains. I raised this to customer service bug received no reply.

Good place if you travel for work...for tourism I would go somewhere else

Pros: Great location (close to historical sites, tube station and financial district), nice front desk service (left luggage with them hours before check-in with no problem), good room service, quick and convenient breakfast options, very nice and open lobby with tons of seating options, easy checkout (you just drop your key in a box at the front desk), nice views (if you book a room with "view" in the name), couldn't hear road noise (was on the north side of the building), couldn't hear people walking upstairs Cons: Small rooms like you tend to find in Europe (2 people would just barely fit, and you'll probably be tripping over your suitcases as you shimmy around), basically no amenities in the room aside from a TV and small bathroom, really thin walls (I was woken up by the person in the next room yelling one night), doors closing were loud

Good size room, good amenities, very clean and the most comfortable bed I've stayed in. Very quiet considering the size of the hotel. Friendly staff and great location.

Great Hotel in a great location, 2 mins walk from Aldgate station. Lovely continental breakfast, and friendly staff. Would definately stay again.

I had an excellent stay at Motel One London Tower Hill. The room was clean, comfortable, and well-designed. Highly recommend !

The hotel is very central, right next to Algate Station. Still, it's quiet. The rooms are small but very clean. The beds deserve special mention. They're great. You sleep perfectly. The breakfast was very good and there was plenty of choice. The lobby is very nice. But unfortunately breakfast takes place in the lobby. That's why there is always some unrest in this area. Something quieter would be nicer for breakfast. But otherwise everything was ok.

The room was a bit pokey, the bathroom fairly small and a fridge would have been nice. The area around the hotel is pretty quiet, but it’s not the noise from outside that was an issue. The walls are super thin and we were woken at 5am by an ultra amorous couple (to be fair, it was her making all the noise) that were still at it with 7am fastly approaching. I spent the rest of the day feeling tired and slightly inadequate. Apart from that, the room was nice and clean. Ours that is - next door’s more than likely quite the opposite.

Don't bring a large cat! Stars deducted because they charged our CC twice!!

Everything was wonderful, we recommend the breakfast with regional products, we would love to come back! What stands out is the very nice and helpful staff, we'll be happy to come back!

Clean, well located, we slept very well. The breakfast served in the morning is classic but does the job.

Very small rooms but great location, good breakfast and clean

Bit pricey but we always go with motel one because the rooms are clean and comfortable, the location is ideal, and the breakfast sets you up for the day. Nice staff and cool lobby

Super small rooms and people were not very friendly, but it was clean, quiet and the social area was really nice.

The location is excellent, very close to Aldgate tube station, with easy access to local attractions and coffee shops. The room was small but comfortable and had all the basics you need. The staff were friendly and provided excellent customer service. However, one downside was that the curtains don’t block the morning light effectively. They should be thicker or have two layers to ensure better sleep quality. Despite this, the hotel's location, comfort, and excellent staff made for a pleasant stay. Highly recommended!

Great location and rooms. The breakfast is very well stocked and delicious.

Our stay was very nice. The rooms were clean and sufficient, a closet would perhaps have been desirable. The breakfast was very tasty and there was a lot of choice. On Saturdays at peak times it can get very crowded, we had to wait for a free table. The location was great, within 10 minutes we were at Towerbridge or in 5 minutes at Aldgate tube station. The staff was very friendly and helpful.

Exceedingly clean and well maintained. Came for the price, will return for the value.

Much better than you might expect

Very clean and nice hotel. Breakfast and location are also very good. Very friendly staff.

It is a modern London hotel located on the border between historic and modern London. The rooms are clean and well furnished. Sockets for appliances are also of the French type, so don't worry that you won't be able to charge your mobile if you don't have a reduction.

Very well located hotel a few steps from Tower Bridge. Very accessible by bus and metro. To summarize, I would say that the hotel has everything of a palace! - very beautiful and impeccable in terms of cleanliness. The bedding is very comfortable, no noise at night, which is appreciated, and their hygiene products are great! (If I can have the ref. for the Grégoire shower gel 😆) -Breakfast is served late, you can sleep in, it’s so nice! Plus it’s very, very good and plentiful! Everything is fresh, nothing is missing. - attentive staff no matter who you are, a businessman, a poorly dressed tourist, you are received like a VIP. The staff is beautiful, discreet, pleasant... - a huge THANK YOU to GRÉGOIRE, yes that's what his name is, I think he is the very definition of English charm and yet he is French! If you don't speak English, he will be able to give you all the tourist information in French!

Great hotel, very competent & friendly staff!! Great breakfast, lots of choice. Very cozy & relaxed atmosphere, I can also recommend the cocktails!! Clean & quiet room, great view. Had a very nice stay!!

Top hotel. The rooms are clean, the bedding comfortable, the staff friendly and welcoming and the location ideal. Special mention for Gregoire. Go there with your eyes closed.

Lovely stay in a great hotel. Great shower too which is usually lacking in some hotels!

the motel is clean, warm, the services are good, the lobby is small, the rooms are small, location is good.

Impeccabile! soggiorno breve ma perfetto. Pulizia, accoglienza, mood...poi al centro di Londra. Assolutamente tra le mie prime scelte.

Perfekt für einen Aufenthalt in London. Kurze Wege, sehr gutes Frühstück, schöne Bar.

Dormo al motel one da anni, almeno 2-3 volte l’anno. Per me (lavoro) è l’incastro perfetto in una città come Londra dove spesso la qualità degli hotel, soprattutto in rapporto al prezzo, è molto altalenante. È stato il frutto di una ricerca felice. Molto buona la colazione di cui consiglio di approfittare, letto comodo, camera piccola (difficile lavorarci, ma c’è ampio spazio nella lobby per farlo) ma confortevole e pulita. Camera silenziosa, si dorme molto bene. Bagno essenziale ma moderno, bella doccia. C’è un bollitore in camera, per aver sempre the e caffè. Oltre alla colazione non serve nessun altro cibo durante il giorno, neanche uno snack (forse solo noccioline e patatine in sacchetto piccolo da accompagnare ai drink, non cibo vero), neanche la sera e questo per un business hotel è un po’ una pecca, visto che nel quartiere dopo le 22 è tutto chiuso e se uno arriva tardi da un viaggio (cosa che può capitare a chi viaggia per lavoro) rischia di rimanere digiuno. Anche perché nella lobby non è consentito mangiare, nonostante la presenza di tavoli e sono rigidissimi su questo. A me è capitato di finire un lungo meeting alle 23, sedermi per mangiare un panino preso lungo la strada di ritorno (visto l’assenza di alternative dell’hotel) da accompagnare a un drink ordinato al banco e sentirmi chiedere subito i soldi per il drink e dopo 3 minuti essere invitata a mettere via il panino perché non è consentito mangiare. Politica che capisco, ma allora tu hotel devi darmi da mangiare o offrirmi delle alternative e soprattutto mi avvisi mentre ti ordino il drink, non due minuti dopo che te l’ho pagato. Praticamente ogni anno la porta a vetri in ingresso si rompe o si incastra, ma la cosa viene sempre gestita felicemente, senza disagi per i clienti. Disponibili ombrelli per chi lo richiede. Il personale cambia spesso e questo purtroppo offre livelli di servizio differenti, che dipendono molto dall’inclinazione del singolo e non da una prassi ben testata e rodata. talvolta si vede che le persone al desk o al bar non sono preparatissime nelle risposte o nella gestione dei clienti e più di qualche volta li ho visti pasticciare con il conto (=pagamento) degli ospiti (a tal proposito: verificate sempre cosa vi mettono in conto e quante volte), ma anche dare risposte molto rigide, senza interpretare o capire la situazione. Un responsabile/punto di riferimento più esperto e sempre presente in sala aiuterebbe. Posizione ottima, vicina sia a metro che a dlr e in una delle parti di Londra più carine e vitali.

Das Frühstück ist für London City sehr gut. Der TV ist für den Kunden voreingestellt. Das Personal ist kompetent und freundlich. Die Atmosphäre ist angenehm.

Sehr schönes Hotel in einer Top-Lage.

We had a slight problem with the water in the bathroom that was not hot enough. Nafisa at the reception desk and Grégoire Roussel (reservation service) immediately took care of it and changed our room. Great service

The best hotel for business travellers in the City. Great value, and brilliant staff. And always lovely and clean..... cant recommend it enough.

Waren schon mehrmals dort, wie immer, alles top. Sehr gute Lage.

Die Klimaanlage hat nicht funktioniert und es war sehr kalt im Zimmer.