Hotway Tandoori in Gateshead

never answer their phone so can’t never order

Food had no taste, wrap full of onion and hardly any meat , requested no chips in wrap but again they were added, so even less meat had to be used. Garlic bread and cheese totally tasteless.

worst indian food I have had . out of 3 curry's not 1 had a bit of taste too it and could not tell 1 from the other as all tasted the same . was so bland and tasteless. the little bit meat that was in curry's was so dry . nan bread was dry and tasteless, even the rice was bland. the portion sizes were tiny . it ended up in bin as was so bad . was so looking forward to trying it as been looking for a decent takeaway local to us . will never use again as had better tasting frozen meals

lovely meal and delivered on time . even closed my gate which most delivery people including amazon and postman leave open . 5 star service

As always, a really good meal. Thank you

Delivery was late, and due to this food was quite cold when it arrived. The meat dupiaza was tasteless. Rice was stone cold. Naan was rock hard. First time ordering from here and had heard good things, will stick to my usual moving forward.

Ordered the special for one it was really nice the curry's where really tasty

Not been here for a while, but the food, for me wasn’t as good as before. Weird smells and taste. Hope it’s a one off

That's actually the last takeaway I ll ever get .used these for years .had a few bad ones over the years bit mainly ok . Whole lot went in bin tonight. Rang up n complained. Said we ll put a note on for a free nann bread n onion badgi . 25 quid and was awful . I won't be getting my free whatever as won't waste my money again

Ordered from here tonight, food arrived cold, unedible, no taste very bland, rang shop they were apologetic however refused refound, £ 45 spent on rubbish, never use this takeaway again....this place has gone right down hill....

The food used to be great here. Not now it was cold tasteless the chicken was like cardboard we spent £50 on the meal. We rang manager he was apologetic but said we had eaten it so nothing he could do we told him we hadn't eaten it & we would return it. He fobbed us off saying he would give us a discount next time........there won't be a next time. Sorry but the food was S--T WILL NOT USE THEM AGAIN.

Not going to lie, I was not going to leave a review because of how lovely and down to earth the man who own it actually is. But not first time I’ve had food from here that hadn’t been great or they have forgotten something. Majority of the food went in the bin and only had the baji to photograph. taste awful and sauces was mixing. Food was not great at all and has not been for a while as usually would be absolutely bang on but I do try and take my chances. on this occasion it was an absolutely waste of £30 for a main that was not good at all and staters that did not come with sauce and bunt food.

Ordered for 11pm collection. Restaurant called at 10.30 to say it was ready and we had to collect early as they wanted to close. We were collecting but this was inconvenient, but we had to change plans and get there early. They were sitting by the door waiting to lock up well before 11pm. Food cold, naan bread very dry. It's unfair to accept an order for 11pm if you intend to close before that. We could have ordered somewhere else if they were honest about opening times.

food was barely warm, it was really late also

Yummy food and good delivery time

Although the food was fairly nice there was a distinct lack of it, very disappointed in the quantity. Considering this was a sharing meal there wasn’t enough to fill our 2 plates, the rice carton was only 3/4 full, bitesize onion bahjis, the Nan was as thin and crispy as a poppadom. Don’t think I’ll be returning.

Once it arrived it was so good.

Half of my order was missing and when I called up, he asked if I could pick it up and huffed and puffed when I said I couldn’t, he then went through an option of getting it another time and I said no. He then said in a negative tone, I’ll send the driver! No apology, acting like I was the issue. Really terrible customer service, your mistake - you apologise and make it right but I never got that! I revived a really uncomfortable experience.

Bit bland, curries tasted the same. No real taste unfortunately

Arrived on time but....chips were rock hard and going black inside. Nearly snapped my teeth on the cheese in the saag paneer as also rock hard!?!! The keema nan was super salty?? Quality has gone right down in the last few weeks.

More nice food from Hotway Tandoori. All delivered in no time at all by a smashing delivery driver.

That’s a munch box apparently first and last time was like chewing cardboard with reheated rubber chicken and over cooked rubber kebab

Consistently great food every time, good menu with some very tasty choices, value for money, fast and reliable delivery and very pleasant/friendly delivery staff

Ordered a munch box absolutely shocking portion chicken like rubber about 4 tiny pieces and reheated along with a few tiny bits of kebab best thing was the wedges nan bread over cooked

cheese nan had no cheese in & paid an extra £2.50 also the popadoms were really soggy and their my favourite part of a indians 😂 won't order again not the best food since i last ordered

Only the second time I have ordered from this takeaway. The food was nice and tasty, and customer service great. Will be back for more.

Never ever order from this place and this people doesn’t even know to keep salt in the food such an useless restaurant it is

Bought from here for the first time a few weeks ago and bought one again tonight and it has been excellent both times 10/10

Food was on time and still hot. That's where the good part stops. Salad was in a plastic bag? Weird, didn't open it. The chicken tikka starter was dry and disgusting. The vindaloo was not spicy enough and the flavour was non existent. Cannot recommend.

Ordered a 2 person Platter meal for £18.50, delivery was very long @ 2 hours,” Tuesday” staff were apologetic no real issue, Onto the food, Ordered the 2 person platter meal you get 2 starters “ chicken tikka and onion Bhaji” onion bhajis are very small and get 3 for a 2 person meal they are tasty and cooked well, on the mains we went for chicken tikka masala and chicken jalfrezi, both curry’s like the starters were very tasty, for me jalfrezi could have done with abit more spice but were enjoyable, the meal also comes with 2 pilau rice and one plain naan bread. We asked if we could alternate the sides and naan bread, we went for 1 rice 1 chips and garlic Naan both were good naan was slightly on the thin side staff were accommodating with alternative request . Overall review = The meal is definitely ONLY for 2 people due to portion size, food is very tasty i would order from here again but probably off the main menu down to portion size.

Absolutely delicious - every time! Highly recommended

Followed instructions for delivery. Was hot and great taste and had potato in like all vindaloo should have and not many do

Missing items again for third time

Another quality delivery, fast and tasty too.

Excellent as always, highly recommended

Great takeaway from this place will having it again

Orderd food said it was going to be 45 minutes online 1 hrs later I phoned takeaway said driver wouldn't be long after 4 phonecalls later the meal came absolutely stone cold rang the takeaway to complain said I had to do refund on line after arguing and saying many different stories from shop I said I would bring meal to shop for refund when I got there he apologised saying it was a new driver which had nothing to do with them I would avoid this takeaway as looks like they have had alot of complaints on delivery and quality of food

Food delivered piping hot and packaged well. All food was delicious and tasty. Will be ordering again Thanks

Been going for years portion sizes were always bang on went for a chicken tikka wrap had plenty before and always been a good size with decent amount of chicken just got one and they didn’t mention it was from a kids menu get more chicken in a Tesco meal deal joke and doesn’t like answering the phone

I’ve used this Indian takeaway for years and years , always had delicious tasty food from them but over the past year or so prices have been creeping up which is fine, we all know about covid and food price’s going up but what we’ve noticed over the past few deliveries the portion sizes have been getting smaller and smaller until the final straw was Sunday 5th March 2023 , on opening our food we found the onion bhaji was the size of a ping pong ball , the masala sauce was orange instead of red, lacking in flavour and the keema pilau rice that we’d paid extra for didn’t look much different to normal pilau rice , the popadoms were soft and soggy and the meal had to be heated up in the microwave, so not only have the prices gone up, the quantity and quality has come down , ENOUGH IS ENOUGH HOTWAY , I WONT be using you anymore, even after ringing the shop all I got was “ I will have a word with the kitchen “ , your loss, bye 👋 👋

The Nan bread was burnt and the prawns were tiny and hardly any in and the popadoms were soggy shame as usually lovely

Best Indians we have had since moving here, curry sauce and nan bread were really nice and my partner really enjoyed the chicken masala, delivery was earlier than expected which was great.

Portions of food is ridiculous, there was barely enough to fill one plate.

Honestly haven't had a better tasting, authentic curry, exactly to my taste, in a long time. I will be staying with you.

Nan was a bit cold and dry and curry was a bit watery but still ok

Ordered mixed meat dish but only had chicken in, apart from that no complaints. Food was red hot and very tasty.

Smallest of portion sizes, very little meat content of the curries which were watery at best, very disappointing for £25.

Awful madras sauce was disgusting

I will be ordering for yous again it was very nice

great food and service as always.

Always great food and excellent service my go to for a curry would highly recommend

Beautiful food. Always arrives hot. Whole family enjoys food from Hotway.

Food was cold on arrival, it had no taste, 4 pieces of chicken in the curry, says 2 rice which was very small probably wouldnt have filled a normal size container,the nan bread was as flat as a wrap. Very disappointed had food from here previously and had always been nice. Will not be ordering anything from here again.

Got Box meal Very tasty and arrived nice and Hot

Lovely tasty food will order again and again

Delicious food, fast delivery, very polite delivery driver

Had a lovely takeaway from here would highly recommend it me and my workmates really enjoyed it

Very small portions containers only ¾ full nann bread very thin and basically crispy curry only had a few small bits of chicken very poor quality worst I've ever had anywhere and never tasted anything like it should, last time I'll ever use hot way absolutely waste of money worst Indian meal I've had in over 35yrs

Great food, fast delivery, nice delivery guy!

Food hot and ready on time. Got home, tastes great as always

Taxi special absolutely abysmal for the price. Literally two scoops of rice and a little sauce with a few bits of meat. Sauce all over the bag when delivered because its in a chippy container. So disappointed, and still hungry, bag of crisps it is.......

Portion size for the 2 person special is absolutely tiny! Chicken is hard. Naan bread is burnt and missing one of the starters.

Delicious food, always nice and hot. Great delivery driver!

Food was ok hardly any meet in the curries and also missed off 1 of my starters disappointed as it’s normally great

First of all I thought great value. But the chicken was hard. Everything else ok

Food is spot on wouldn’t buy the munchie box 2 portion size is disgusting for the price

Food was terrible very bland and portions small

Food cold no flavour at all no meat in dish absolutely shocking food

Food all over cooked or burnt in some way. Curry lacked flavour and an excessive amount of food colouring used throughout

munchie boxes are fantastic great for the price very nice hot and fresh great service

It was great as always only reason I’ve marked it down is that it wasn’t very hot as in temperature

Excellent food but rude delivery driver!

Always fantastic from here, food is absolutely beautiful and the guy who delivered it was lovely. Definitely recommend!

The food was just horrendous. Chips were roast potato’s… should not be advertised as chips. The meat in the dishes was horrendous… tikka masala… I got 3 very small pieces of chicken, carton was just full of sauce… awful

Items were missing and the food just tasted like a plate of tomatoe puree total ket down won't be ordering again

This order was wrong twice and still did not offer me anything , food was missing both times and was late.

fast delivery great service and currys taste great arrived nice and hot will be back soon 10/10

Overall, just disappointed. Late and not tasty.

Food was tasty, however one starter and two cans of pop missing from the order.

perfect as always very nice fast delivery

Really fast service. And quality food. Nicest Indian I’ve had in a long time! 👌👍

Great value , good food. Delivered on time and hot.

Absolutely fantastic, had amazing food from here and quick delivery. Definitely recommend.

The gravy I ordered was supposed to be "very hot" as mentioned in the menu. Instead, the gravy was sweet. It killed my appetite. I am never ordering from here again. In search for some real spicy food.

great food and service again,my fav curry house.

Horrible food looked like slop tasted horrible and nothing like what it should of frozen cold and chips was wet

fast delivery arrived nice and hot and fresh as always great service best in the northeast

Got sent a madras instead of masala and it took the very lips off is, tasted nice still but me ringpiece is on fire this morning

FOOD WAS DISGUSTING TINY PORTIONS , kebab was As thick as the sole of me shoe and rock hard . Deffo not worth the money . Didn’t send my mint sauce and when a called said they would write a note for next time …. So my kebab tray meal was even more dry ! Straight in the bin Attitude and customer service appalling!!! AVOID !!! Ordered my Indian takeouts from here few times but completely went down hill

Only half my order was delivered plus a sauce and curry I didn't order I rang shop to ask to be refunded for items I didn't receive to met by abusive staff who told me it was my fault I ate what I ordered. Joke won't order again!

best in northeast fast delivery

Poppadom soggy food cold total disappointment not be using them again

The food took that long to come, i had to microwave it when I eventually received it

Went right down hill used to love the place

Korma and keema were nice, downside was that the chicken was low quality

Excellent food but missing part of the bhuna prawn on puree and no onion salad. Great delivery time but a very rude driver

best in the northeast great service fast delivery

I phoned my order they ask me to come and collect it cos they busy told them i.have a child that very ill very disspoint going to trading standards for this

Fast delivery as always and food was great can’t complain about anything

Recommended by a friend, first time ordering fantastic food, boiling hot when arrived and absolutely delicious, and the delivery driver was very cheerful and friendly. Definitely be ordering again.