Hotel du Vin Bistro Poole in Poole - Phone Number, Reservations, Reviews

We had the 5-course Taster Menu. The chef did us proud - it was simply delicious and with a really excellent choice of wine for each course. Our waitress Ann talked knowledgeably and enthusiatically about each wine and its appropriate course making the whole experience interesting as well as delicious.

Usually, tasting menus are little food and average wine. This Bistro, even at lunch, serves a five course menu with matching wines. Each plate and wine are carefully described by the wonderful presenters, there is no pressure, no rush. A wonderful place to have a late afternoon meal when it is quieter, for plenty of time to enjoy. We arrived at 2pm and left at 6pm. With pre-meal drinks, coffee and after-dinner drinks, the TOTAL price was £85pp. Extravagant, yes, yet wonderful.

I've had mixed experiences with the Hotel du Vin group in the past, but this time they were perfect. We had the tasting menu paired with copious amounts of wine and it was really really good. The staff were very friendly and professional, and I would recommend the restaurant. We will certainly be back.

We celebrated my 40th birthday. It was a perfect evening, the food was superb and our waitress Ann went above and beyond to make our evening even more special

Lovely evening meal on the HdV terrace - food good quality and a relaxed feel of what is a smart place. Waiting team Ann and Zach were brilliant and made us feel very at home. Nothing too much trouble.

An early Sunday night dinner in the Bistro. Not our first visit here, and as always, we were impressed with the quality of the food, and the service. Special shout out to the guy running the bar, and to Ann, our delightful waitress. Between them they made the evening a very special occasion for both my wife, and myself. We shall return.

A beautiful setting with great service from Ann. Excellent food and good wine. Would highly recommend a visit. Prices reasonable too.

Served by James at the bar seated us gave a choice of we're to sit, very polite and professional friendly and welcoming food was close to perfect broccoli on the roast dinner was a bit too hard for me to cut beef was delicious and food excellent, my son had the sea bass which he was delighted with and really enjoyed. Would definetly come again and would recommend hotel du vin. James was a perfect host a beautiful place to eat.

Dinner at Du Vin Poole was a perfect end to our visit to Poole. Dinner was great but made even better by the warm welcome from Zak and and the knowledgeable host Ann who looked after us.

We had a lovely meal. I messed up with my order because I inadvertent ordered something I was allergic to. Our absolutely lovely waitress Ann and the chef accommodated my change of order at the last second, so I could safely eat. They went the extra mile, the food was nice and the service that Ann provided was so friendly and helpful. The meal included a complimentary glass of house white, which was lovely and Ann very kindly went and found out which wine it was. So lovely. Thanks Daniel

We ate there twice for dinner - excellent on both occasions It's irritating that reviews require 100 characters !!

Fantastic Sunday lunch, service and food excellent and reasonably priced. Highly recommend! We go to the Bistro frequently, and the consistently deliver delicious food. When the weather permits you can dine al fresco.

Lovely building, good location , rooms and food all good & up to H du V standard we’ve experienced elsewhere. A quiet, charming and luxurious place to stay, we especially liked the garden and the large shower & standing bath in our room.Staff were friendly and pleasant but too stretched; this meant service was not really consistently good enough. Post lockdown , I know staffing is a problem for the hospitality industry but to get customers back, service needs to be good.If not for this aspect, this would be a 5 star review - we had a great time!

We had a delicious meal in the terrace outside with the family yesterday evening. We were looked after by Ioan who had a great sense of humour and advised us on what sort of meal and wines to choose. We had a wonderful evening and would highly recommend!

We had Boxing Day lunch and it was really good. Not many people there sadly but understandably given the current pandemic. Service and food both good, starters hit and miss, soup brilliant, veg tasted like left over Christmas veggies, but mains very good. Felt safe as good COVID measures in place. Made our day memorable.

Hit and a miss.... super helpful staff but food is a bit meh! Pate - super flavoursome. Parsnip and Apple soup - no flavour at all. Vegetable risotto - like baby food, bland as. Steak frites - just alright. Choc and honeycomb pave - tasty. Trifle - ok. Overarching smell of cheese across the restaurant which is very off putting. Shame. Beautiful setting.

Last minute trip with girlfriends, incredibly friendly and helpful staff, very Covid secure with one way systems etc. Clean and comfortable rooms and fabulous location. Thank you for a lovely stay, highly recommend!

We ate here last night, table for two for our wedding anniversary, viewing the menu online and the high prices, expected that little bit more. The ambiance is lovely and the bistro is designed lovely, felt Covid safe.The food - I had French onion soup for starters my husband had scallops both of which were fantastic. For mains we had mussels and morrocan lamb with couscous, couscous- the mussels served with frites were good but not exceptional, some were quite gritty! The lamb dish my husband found very chewy and dry.The drinks - overpriced £8.75 for a gin and tonic is extremeThe service - 10% surcharge included on bill!! However service was terrible, we were asked to use scan code to view the menu on our phones, surely they could provide menues and then clean them! When we requested menues they did come reluctantly, we were served our starters before our drinks arrived, we asked numerous times and different staff for things that didn't arrive! Let down the evening. For the two of us with the added service charge and 2 courses it was £95 for that price expected more.... would we return, dont think so!!

I debated about giving the stay two stars and three! The only thing that made me do three was some of the staff in the bistro were very good! What was meant to be a real treat (our first night away baby free) was far from a treat! Please please please... do not spend £250 on this hotel! It would be an absolute waste of money... for £250 I would expect something really quite special... special it was not! I’ve stayed in far better holiday Inns!! The bistro is also outrageously priced for very average food! We ordered the tiger prawns of which we got four and may as well have come from Iceland! The steak was flavourless and tough... again I’ve had better from Sainsbury’s and cooked myself! Very disappointing Finally I’m not sure if there was a problem with the plumbing in our room but every 5 minutes through the whole night there was a noise which is hard to describe but drove us both close to the edge and left us with very little sleep.... the cold tap in the bathroom also ran scalding hot!! ‍♀️We will be emailing the hotel to express our disappointment... to be honest we were both so tried when we left we just wanted to get home!

Visited with family today . Staff very keen to please with any requests catered for . Food was ok - not exceptional but on the whole tasty . Drink prices were like I was living in London. £22.50 for 3 pints and £16.50 for 2 glasses of wine .

Having been to Poole a number of times over the years, I have to admit I had never even considered the Hotel Di Vin Bistro as a place to eat. On this occasion, this was a relatively last minute dinner booking as a treat for myself and my partner. The hotel itself is just off the quay and the bistro is set downstairs. Upon entering the bistro you immediately have your expectations set as the decor is very pleasant indeed. My partner and I were shown to our seats in the restaurant which only had 2 other tables in use, although I will note that there were several more tables in use in the outdoor space. The menu is accessed via a QR code displayed at the table, and even on a larger screen phone it can be difficult to see the full choice especially for drinks. However, these are strange times and this is not an unusual occurrence at the moment. We chose dishes off the specials menu of Scallops for starters and fillet steak with sides or carrots & spinach for main. The scallops were excellent and cooked to just the right degree. For the mains, my partner had his steak medium rare, and again this was cooked perfectly for him, whilst my well done steak was also cooked to perfection. Even the fries and accompanying sides were delicious. I would note here that the fillet steak only comes as an 8oz option and I personally would have liked a larger size option. For dessert my partner tried the creme brûlée and I opted for the cheese plate. I’m pleased to say that the creme brûlée met the ‘crack’ test and the selection of cheeses was well received. I will note that the crackers for the cheese plate were Jacobs Cream Crackers, and whilst I have no problem overall with this, a small selection would have been a nice touch. I can say that the ambiance during the meal was excellent and the background music was loud enough to enjoy, whilst being quiet enough not to intrude into a conversation. The service we received from the waitress, the bartender and the restaurant manager on the night was fantastic and certainly added to the overall experience. Whilst slightly on the more costly side, all in all I would say this represents good value for money. Not only will we be returning in the future, but o would certainly recommend the bistro to anyone.

I had a real treat of a meal with my wife tonight. We both had tiger prawns with a great aioli dip and rib eye steaks with bearnaise sauce. The service was very attentive catering for my wife’s zero carb dietary needs and always on hand when needed.We would love to return here when we are able a real treat after lockdown.

Excellent food, amazing service, they can’t do more for you. I am so impressed with their skill and their recommendations. Beautiful food. Would give 6 stars but can only give 5.

Beautiful meal on Valentines eve and breakfast the next day. Nice bar and very friendly staff who cared.

Friendly staff, room was a high standard & a very good location, would definitely stay again. Only down side for me was very limited vegan options at breakfast.

We dined here one Saturday evening in January. We had a pre-dinner aperitif in the bar. Here, the service was excellent. There was no table at our seats initially, but we were brought one when our drinks were served. We obtained the wine list and chose a wine which we wanted to accompany dinner. Then, we went through to the dining area. We were first shown a table in a row against the wall. These were all fairly close together and we asked to be seated more centrally away from neighbouring tables. This was arranged.We then asked to order the wine. We had chosen a 2014 Rioja (I can’t remember precisely what it was and, in spite of claims to the contrary, I can’t see the wine list on the restaurant web-site), but that was unavailable. We then talked to the person acting as sommelier who went off the cellar to see if there was any of the 2014 left. There wasn’t, but we were offered a 2016 at the same price. I don’t think that restaurants should do this. Price varies with vintage. We were allowed to taste the 2016 but we did not like it. We were then allowed to taste a number of wines (including one from Navarra and one from Sicily), none of which was very good. In the end, we chose an Argentinean Malbec (Luigi Bosca Gala 2017 at £59). Luigi Bosca wines are widely available across the globe and most are adequate but not necessarily outstanding. We had much better (and much cheaper) Malbecs in Argentina recently. However, I have to say that the person acting as sommelier was extremely pleasant and very accommodating.Now to the food. This can be summed up in one word – disappointing. My wife chose the chicken liver parfait and it is difficult for this ever to be unacceptable. I chose the chèvre chaud and beetroot tian which was more chèvre froid than chèvre chaud. We had both chosen ‘classic’ cassoulet plus one green salad to share for our main courses. This was a mistake. I am not sure what anybody from southwest France would have done if they had encountered this cassoulet. They would have either burst out laughing or thrown their hands up in horror. Swimming in a sea of tomato were some widely-scattered beans and carrots plus a whole sausage, a confit duck’s leg and a lump of belly pork. This was not a ‘classic’ cassoulet or even a pale imitation thereof. There had been no attempt a reduction or thickening. Thereafter, my wife had crème brulée whereas I had an Armagnac (Darroze XO). The Armagnac was excellent and was probably the best part of the meal for me! The bill came to £165 which include an extra 5% on top of the 10% service charge because the ‘sommelier’ was so helpful.The breakfast was fine and was freshly cooked to order. It’s good to see kippers still on menus. However, our breakfasts were left standing on the counter for a little while as all of the serving staff had disappeared. In the end, I went up to the kitchen staff and asked if they were for us. I was about to take them myself when someone appeared to bring them to our table.

We ordered the 4-course lunch. Well worth the £26.95. Well worth the investment. A good choice of options.

Smart, comfortable lounge/ bar area to relax with a drink before eating. The restaurant is also smart and comfortable populated with well trained staff who provide excellent service. We were there for Sunday lunch which was well prepared and delicious, with just the right amount of choice. The bill can get pricy dependant on your choice and quantity of beverage. Highly recommended

Sunday lunch is 4 course with soup.a special table of salads ,pate ,fish cold meats (all delicious) then a main with plenty of choice & generous portions followed by deserts-also delicious .Not to be missed

Dined here whilst staying at the hotel, started the evening with a few refreshments at the bar, followed by a very nice meal, the British charcuterie selection was exceptional, rest of the meal equally enjoyable

Nice environment. £40 to £45 a head with a bottle of wine and a couple of beers etc....Nothing on draught and the bottles were on the pricey side even for the likes of Heineken, to be expected I would think.We had a variety of meals on the table for Sunday Lunch everyone was happy with the quality, due to the four courses, the volume left you loosening the belt buckle.The second course is a posh market place buffet, with a chef and quality ingredients, really quite a nice touch......Couple of niggles reduces the rating. Whilst it was full and a Sunday, it took half an hour for our first drinks to arrive from being seated (food felt perfect in terms of waiting times) but a theme for the restaurant rest of the visit.When it came to desserts and my belt was loosened to the max, I decided to ask to have a coffee instead of risking the need to roll myself home. I understand meals are costed on margins etc, but would guess the restaurant would win out on this one..had I been warned that they needed to charge for the coffee that too would be fine.... at the end of the sitting the bill is presented and to my surprise a service charge along with a charge for the coffee...When eventually the terminal to pay was presented I reduced the service charge accordingly to offset the unexpected coffee charge... I had contemplated requesting the dessert at this point but looked at the bulging waist line and thought better. I normally would give the cash to the staff but decided to donate the coffee element to a charity instead.For context it was busy and the end of the shift so please don’t judge the restaurant solely on the last bit. I will return, I will also be sure to fast in the morning before hand. It’s well worth a try if you want something more sophisticated than a Wetherspoons.

Visited recently for a business lunch for the first time and was pleasantly surprised. Beautiful decor, friendly staff and an extensive food and wine menu. I really enjoyed my mussels but would love to come back in the evening to take advantage of the wine list. The prices on the menu ranged but were more reasonable than I was expecting. Would recommend to others looking for good food in a pleasant atmosphere.

A very good afternoon tea. we had our tea on the outside patio. Service was good. The scones were the best I have had.

The location and decor is very good but the food was dreadful - for me a piece of lamb that was half fat, swimming in a gravy of grease - yuk.

Had the four course tasting menu for my birthday recently, having never tried this kind of dining before and we both loved it. I'm an amateur wine buff and it was so interesting to experience how wine I wouldn't usually enjoy paired perfectly with the right foods to compliment both, and now feel much more confident to explore new wines day to day. Sennen, our server, most definitely made the experience for us. She's so knowledgeable and committed to giving us the best experience possible. I can't praise her highly enough for her service. Loved the food, but found after that it had been too much rich food for me personally. The salmon for the first course was huge, and if we went again would probably go for the pear and walnut salad as this would have been lighter. Great value for money with portion sizes and wines. Wouldn't hesitate to book again once menu changes.

I purchased Travelzoo vouchers for the 4 course Sunday Lunch.

What a lovely evening. We opted for the 4 course tasting menu with paired wine. Everything was perfect. The star of the meal for me was the sole meunière. The fish was cooked perfectly and it was huge. Every glass of wine matched the meal perfectly. It was an amazing evening. Thank you so much to Sennen who served us. She’s a credit to the hotel.

Called for an early evening drink in the bar Asked for a glass of New Zealand Sauvignon blanc. Not only was there no New Zealand Sauvignon there was no Sauvignon blanc wine at all from any country. Not good

We were staying at the Hotel du Vin and had invitedd a friend to join us for dinner. We met in the bar which has a relaxed atmosphere and were able to browse the menu and make our choices. We picked off the Prix Fixe Menu which is OK, but a little limited for choice. Our waiter (Danny, I think) did an excellant job, friendly attentive and not intrusive. The food was fine and well presented. The restaurant is spacious and relaxed. Always worth trying.

Have stayed here 8 or 9 times with varying degrees of service. Checked there was no wedding this time as last occasion we were poorly served.

We were booked in for 8.45 on a Friday evening, arrived early and enjoyed a pleasant drink at the bar served by friendly staff. Waitress bought the menus over for us to look at and showed us to our table. I ordered french onion soup, ribeye steak, lyonnaise potatoes and spinach and my husband had pork and rabbit pate en croute followed by crab and chips. Everything was obviously freshly cooked and served with a smile. The soup was exceptional and the rest of the meal perfect. We followed with a cheese board between us with port and ammeretto.

Had a lovely 2 nights in a standard double room with air con! The little extras like the L'Occitane toiletries and the fresh milk made all the difference. The bed was very comfortable, the staff very professional, the breakfasts delightful outside on the terrace. Thank you to the hotel team and we hope to be back soon.

My friend managed to get a coupon which entitled us to Sunday lunch in the bistro for £20 a head.

We ate in the Bistro at the Hotel Du Vin whilst staying at the hotel. Great service, very friendly staff and excellent quality food. Highly recommended.

Overall food was good and staff service good - dealing with dietary restrictions well. Would have preferred breaded pork to have been crispy rather than soggy; possibly due to the beurre noisette sauce? Original bill included 1 odd I ncorrect item (bucket of Heineken!) but this was dealt with swiftly and efficiently. Ambience of bar and bistro lovely.

i can not rate the food here highly enough lovely steaks, and staff that get the balance between being attentive and being unobtrusive perfectly

We were staying on the sunday night package, which is the only reason we felt the meal was OK value. The mushroom on toast starter was quite small and the lamb casserole very bland. The tiger prawns were very nice, and the aubergine and halloumi bake was basic. We ordered lyonnaise potatoes which came cold, we complained and they sent a new batch out which were hot, but we had nearly finished the meal (the cost was removed from the bill). The wine chosen wasn't available, so a more expensive one was suggested. It also really bugs me when the service charge is added. It was a shame as the room we stayed in overnight was lovely. Overall it left me not wanting to return, to eat.

Nice afternoon tea with some interesting variety of savouries rather than just sandwiches. Excellent waitress, professional, friendly and very efficient. Improvement needed with handling calls, I called on 3 separate occasions, each time the first call was terminated without answering, once I left a message but didn’t get a call back. It would also be helpful if the website stated that the entrance from the surface car park on the quay had been closed, particularly as you advertise in the car park.

Had a business lunch here for 8- really faultless food and a great location.. would be more than happy to return !

Just though we would try something new and just drop in. Had a lovely evening in the bistro and food well worth the price. Staff very friendly and efficient and even the newly employed guy was great. Will book next time to make sure I won't have to rely lucky to get a table. Highly recommended.

My belated birthday dinner. I had delicious mushrooms on toast and then a rib eye steak. Couldn't manage a dessert. My only moan is that I can never, ever get a hot rare steak. It needs to be seared on a smoking hot pan on both sides and then straight onto a hot plate and out to the customer. It's always lukewarm at best. This happens everywhere, not just here. The staff were really lovely and the quality of the food very good.

We ordered french onion soup and mussels, followed by cassoulet - all dishes were well cooked and very tasty. The Cotes du Rhone complimented the meal very nicely. I also enjoyed my creme brûlée. The waiting staff were professional and efficient. We would visit again.

Don’t miss this wonderful restaurant for the excellent food and the fantastic service. The advice on wine choices provided by Lorenzo is second to none Don’t miss the cocktails in the bar before you eat. The Singapore Slings are wonderful. We ate on Friday and had delicious soupe de poisson followed by excellent oxtail with parsnip purée.

For what we paid it was the worst meal ever,over cooked meat,vegetables like bullets,starters pre cooked not a lot of cooking the duck was over cooked and the turkey was cut off a roll,the sweets were stodgy and look like they had been bought in.The only good thing they have going for them is the staff who were first class a credit to their profession.You do not expect to pay these prices for substandard food,if local tradesmen dished up their work like this they would soon be out of work.

If only the food was as good as the staff- our waitress Sennen was great, the guinea fowl was smaller than a chicken and obviously died of malnourishment, rest of the meal was lovely

We booked a table to celebrate family birthdays and found the whole evening wonderful. It was a busy night with a large party also there but the service was excellent from Chloe and Josh, who ensured our food was served in a professional yet friendly way. Joe gave us some very good advice about wines to choose and was very knowledgeable. We will definitely return and would recommend the wonderful food we always receive at Hotel Du Vin Poole

Very nice venue in Poole old town . From the moment we walk in the door the service was spot on very attentive and food was superb all staf gave us great service could not fault a thing . Going back as soon as possible.

Recent Afternoon Tea was very enjoyable and as we were visiting in December the sandwiches that are typical for Afternoon Teas were substituted with seasonal fillings such as Turkey and Cranberry,Smoked Salmon open sandwich and warm cheese tartlet. The pastries were excellent and a very nice scone was served. Very attentive service in an attractive restaurant area that was busy at the time of our visit. Thoroughly recommended

My husband had the salt cod croquettes followed by the whole partridge with red cabbage, I had the mussels followed by duck shepherd's pie, and for desert the tarte au citron and the bramley apple charlotte. Every single morsel was absolutely delicious and the deserts out of this world. Bottle of Lombard champagne excellent too. Would definitely go back.

Access is a bit odd down the stairs from the hotel entrance but once there it’s a large, stylish facility with a bar and a couple of lounge areas and then an good size eating area. Varied menu which generally was good value (except the fillet) and comprehensive wine list. It was a pleasant experience.

Visited for Sunday lunch today. Amazing food, attentive service and lovely setting. Would highly recommend.

The Hotel du Vin has a well designed bistro downstairs with a large outside terrace. It is very discrete but well worth finding. We saw many average looking restaurants full up on a Saturday morning yet the hotel du vin was virtually empty. The food is very well cooked. The salt cod croquet were superb as good as any restaurant in spain. The toulouse cassoulet was very tasty but nothing like an authentic cassoulet (otherwise would have been 5 stars!). Very good wine list! Price is not extravagant you would pay the same in many restaurants for lot less quality.

I tried pizza and it was the best pizza I had in UK Awesome location and great staff Breakfast was so elaborated Many options fresh and packed ones Nice ambience Very old traditional place Maintained greatly and classically

We ate at the Hotel du Vin recently and to be honest was a bit disappointed. The staff were very attentive and happy so no problem there. The bistro is quite tired looking and the veneer on our table was chipped on the edges.

In one word: Magnifique. Compliments to the Chef(s) and assistants. It was a wonderful night of Fantastic, Delicious food. My starter, I was very brave and went for Truffles Chestnut Mushroom Soup. What a fantastic choice. An unforgettable soup. My main was Fillet Steak 225g and for Pudding, I went for Creme Brulee. My wife had the Chicken Liver Parfait, Rump of Lamb and Creme Brulee. We both said that we will definitely go back again. Very professional waiters. There was one lady who I think had the role of making sure our Diner went the way we expected and she did a superb job. Thank you everyone who made our Diner a success. ***** for Hotel during Vin Bistro Poole.

We invited two friends to join us for dinner at 7.30 in the Bistro last Sunday. When we were given menus – both an a la carte and a menu prix fixe (we were not informed of the price which was not displayed on the menu) - we were told that Cod was not available but that Salmon had been substituted. Having discussed the menu, we then tried to order but were informed that Chateaubriand was no longer available so two of us had to choose again. Having taken the order the waitress returned after a while to say that the Moules Mariniere one of us had ordered was not available either. We chose again and eventually our food arrived. My wife’s Pissaladiere was a big disappointment. The topping, which was olives and peppers rather than the traditional onions, was somewhat sparse but the problem lay with the crust base. Unable to make a dent in it, yet alone cut it, she requested a steak knife but fared no better. To be fair, the waitress did offer to take it back to the kitchen for the chef to cut it up! When I came to pay the bill I was pleased to note that I had not been charged for this item. We had a great reunion with our friends but were disappointed that the usual Hotel du Vin standards appear to have slipped on this occasion. I must add that all the staff who spoke to us were most apologetic.

I visited the Poole Hotel du Vin for afternoon tea with five friends. The restaurant wasn’t busy but our large table was directly next to a table with a couple which was odd with so much space in the restaurant and I felt sorry for them being squashed in against the wall.

Decided to eat here as was staying for 2 nights at the hotel. I had the mushrooms to start which were very nice and had the burger which was rather average . My hubby had the steak which he said was nice especially the garlic butter sauce . I had an after dinner cocktail which was amazing . In general is was expensive for a not very imaginative menu and not what you would class as fine dinning but the waiter was lovely and popped over many times to check everything was OK even though he had quite a few tables to look after we were very impressed with his attentiveness .

Speisen waren sehr gut (Huhn und Fisch, Nachspeise).

My wife and I enjoyed an evening meal here. The food was very nice and the welcome on reception and bar staff were fine. However the service at the table was not great for a restaurant that try’s to portray fine dining. There was a table of 6 in front of us and another table with 2 to the side of us which was receiving attention and having their wine poured all evening. We however were stuck in the corner on arrival and to a degree forgotten about. I am happy to pour my own wine however if your going to offer this attentive service it should be offered to all. We were charged a service charge just as everyone else but we felt did not receive the service.

We went to the bistro last night for my mother's 80th birthday celebration. I could not rate this place highly enough, the staff were attentive the whole time and made us all feel very special, like they really cared that our evening was special. My son had arranged to pay for the whole meal, wine and champagne and this all went though with no problem at all. The food was perfection and the ambience relaxing. It was not my first time eating here and I chose it for this special occasion as I knew it would be excellent and they did not disappoint.

Very good quality food, attentive staff, fantastic knowledge of wine & lovely bistro setting. Also a lovely garden / courtyard for sunny days.

My sister in law and hubby were staying at the Hotel, and we joined them and other family members for dinner. Service was efficient and friendly. Most of us had the mussels, which were delicious, mopped up with their bread, which is always first rate. We usually visit at Christmas, so it was lovely to enjoy the hotel in the summer too.

Stayed for family birthday and had cream tea all exceeded expectations nothing was too much trouble Rooms were large clean and beds comfy

Beautiful place, sadly food was terrible as was the service! Went for a friends 50th and had heard such good things, waiting staff we very inattentive, had to ask several times for water and drinks (by several I mean 5 times for a just of water & 3 for other drinks)

I confess to be a fan of HdV Poole Bistro for a long time. Whether it is the hottest summer for years or deep dark winter, the Bistro offers a great welcome, sensibly priced food and great quality. You will not find a more efficient and pleasant service with a smile either. Sennen, Helen, Joseph, Carlos at the bar are the names I remember. Currently the menu has become a great deal more interesting with lobster, crab, steak tartare, etc. This place is perfect for my family and business meals, knowing that we will not be let down and enjoy a great session each time, with a smile!

I've long known about the cosy bar and restaurant hidden in this luxurious hotel, and it's a great retreat in the winter. But I've only just discovered the spacious, sheltered courtyard which is a perfect place for summer evenings. We had delicious filling salads and the service was relaxed and friendly. Since many local restaurants have really upped their game (and prices) recently, Hotel du Vin is increasingly good value for such a nice old town hideaway.

Great dinner with a group. Delicious food, well prepared and served with a smile. Found some great values on the wine list and enjoyed a great ;evening.

Had a fantastic birthday Sunday lunch at the bistro. The four course meal is really well presented and has good choice for all. Not just a Sunday lunch, but a good vegetarian range, or fish for those that want. The French table/buffet is a lovely touch.

Arrived for breakfast with my husband, but later than expected due to delayed hospital appointment. We weren't certain we'd be served as time was close to last breakfast orders. However waitress was excellent & checked with chef and soon helped us to relax with a really warm welcome & didn't rush us at all. We enjoyed a very tasty breakfast - and for quality and quantity feel the price is excellent value. As it was a sunny day, we ate outside in the shade - and staff were very friendly and efficient. We've enjoyed breakfast here in the past and usually been very pleased - intend to visit again very soon, mainly due to excellent welcome from the young waitress & other staff.

Fantastic Sunday dinner, the waiting staff are really nice, if I have one moan it’s the amount of time we have to wait, but apart from that really amazing.

Un bel ristorante certamente ma soprattutto abbiamo gustato un'ottima carne.

Walk through the small hotel bar to reach the bistro which has rows of seating in pretty uninspired dark (no windows) surroundings in annex of hotel. Doesn’t feel french, doesn’t feel like a bistro. Certainly the menu is French inspired with Steak Tartare, Moules, Escargot, Coq Au Vin, Featherblade and various steak cuts and Casoulet amongst the choices on an extensive menu. I ate a smoked salmon and egg caper starter - (ordinary) and a delicious Red Mullet dish with saffron potatoes and aioli. She ate pate (rich) with lamb chop and jersey royals in red wine sauce which was tasty enough. Sides of beans and carrots did their job. I’d like to go back and try other things.

Evening meal and champagne included with the deal. All presented with care and style,cooked to your taste.

We booked in for afternoon tea online, which was really quick and easy. We'd heard wonderful things about the hotel & bistro, and as the luxury go-to place in Poole we were really excited. When we arrived there was only one group in the whole restaurant yet it took ages for anyone to come over to us to even say hi let alone seat us. Once someone did come over they asked if we wanted the savoury part of the tea before we'd even sat down. Three different waiters came over and asked us what kind of tea we'd like (they have all different flavours/herbal etc) and then another person came over to ask us if we were having afternoon tea or cream tea, it was an absolute shambles, the staff had zero communication between themselves. Once the savoury food arrived it was lovely, although spoiled towards the end when I found a hair baked into the quiche, they replaced it but it had put me off eating to be honest. Around 20 minutes later they brought the sweet treats out - they were absolutely lovely but they had covered every single one in powdered sugar so that's all you could taste. For afternoon tea and two glasses of prosecco each we paid over £80 - not worth it at all! Won't be returning!

Since my favourite restaurant was closed for Easter holidays our party had to make do with this bistro. I had been before but had not been over impressed but truthfully cannot remember why.

The Hotel du Vin bistro came highly recommended by several friends so we gave it a try. Overall I would have to say I was disappointed and it didn't meet my expectations. We all went for the 4 course lunch, the food was actually very good but let down by the service, we had to ask several times for water for the table, later we were asked if we wanted more drinks and mine never turned up at all, the main course came out with the meat, but it took too long for the vegetables to arrive. Considering the cost of the meal plus a £19 service charge for what I would class as below average customer service I can only rate this place as average overall.

It’s been 2 years since my last Sunday lunch here, and as I was about to find out, 2 years too long!

Terrible weather so was one bar open near to where we were staying. Lovely, cosy and comfortable bar area. Ordered a bottle of prosseco. Delivered in an ice bucket and served. Two beers nice but pricey. There is also a room adjacent to bar that looked inviting. Bar tender was friendly and attentive.

The staff team of Juan, Edgars and Pablo served wonderful canapés along with wines, but iced sparkling water for those of us who didn't drink. They were friendly but discrete.

Four courses for under £30 is hard to beat especially when it's of the high quality of this superb restaurant....

Booked a table of six for Sunday lunch and we all thoroughly enjoyed the experience. Restaurant staff were attentive and...

Well attended meal. No shortage of staff. Bread basket refilled. Superb food. Lots of choice on the menu, even for...

My friend and I decided to stop over for some coffee and cake after our evening walk in town. We...

Dined early evening and was pleasantly surprised by the warm atmosphere. The staff were welcoming, informative and attentive, without being...

We have stayed here before so took advantage of their January Dinner, Bed & Breakfast offer. The 3 course Table...

I was at an annual lunch, arranged at the Hotel du Vin in their "Starboard" room.

Had received good reports from friends and decided to visit for lunch on Christmas Eve. On arrival we were warmly greeted and seated in an alcove at the side of the restaurant. This raised a slight concern we might be overlooked by the staff but this was not the case. Service was excellent throughout and, as the number of diners increased so did the number of waiters. The food was excellent throughout and the roast chicken was one of the tastiest I have eaten in a restaurant in recent times. Overall, it proved to be a great introduction to Christmas and we will definitely be back but before next Christmas.

I never get that excited about the Christmas meal but this one was a complete let down. The room we were in had the most hideous art on the walls and was quite cold but it was the waiting staff who took the biscuit. They had obviously been chosen for looks rather than customer service ability. On asking for an orange juice we were told that they didn't have any up here. On repeating that I would like to order an orange juice I was told that they have it in the bar downstairs, So I had to traipse downstairs to get it. Was I supposed to cook the meal myself as well? Considering it took 50 minutes between the starter and the main I think I would have done a better job. The soup was thin, watery and lacked any discernable taste of anything other than garlic. The main was bland. The dessert was ok. I think this will be my first and last visit

Good welcome, super ambiance and great food. An all round enjoyable experience with my family that I heartily recommend.