Hotel du Vin & Bistro in Edinburgh, City of

Having eaten before at Hotel du Vin in Edinburgh and St Andrews we were very disappointed..6 friends meeting up for the Fringe. It was explained there were no olives..no Chateaubriand and they had ran out of Grouse whisky..it was only 3.30pm. All this is understandable at Fringe time but the girl who was serving us (wearing a checked jacket) had an unfortunate manner..she was very off hand and acted as if she was superior to us all.

Si tratta di un locale situato all'interno di un hotel elegante, preceduto da un suggestivo angolo di un piccolo giardino, che abbiamo trovato molto accogliente e caratteristico. Il personale è davvero gentile e disponibile e le pietanze provate sono risultate gustose. L'anatra è notevole, la bistecca tradizionale e i dessert buoni, tra cui la black forest davvero degna di apprezzamento. Prezzi medio-alti.

Just awful food, onion tart was so hard you couldn't cut through it, chicken main was just like fast food chicken and chips nothing like a French restaurant we eat in a lot of French restaurants as love the food this is truely terrible very disappointed as it was a birthday treat, the only good thing was the serving staff were lovely.

Ate here on our first night in Edinburgh. service and food were just fine, nice but not outstanding. We ate from the Prix Fixe menu and had a reasonable meal in quiet , pleasant environment with good service.

Breakfast is great, staff are chatty, friendly, helpful. Evening meal was delicious. Great atmosphere

Was celebrating a big birthday with a group of friends from all over the UK. We all met at Hotel Du Vin for a private Saturday evening dinner, nearly 30 people. Champagne on arrival, a sumptuous meal in their private dining room, birthday cake all round - everything was perfect! Everybody's food was divine. Wines also excellent (the clue is in the name) All of the staff at HDV were very professional but also genuinely warm and friendly. Such a special, memorable evening. A hidden gem amongst Edinburgh restaurants - highest possible recommendation

Vi nød en dejlig middag, velsmagende og pænt anrettet. Vi smagte hhv. kylling med kartoffelmos samt rumbsteak med pommes frites og bearnaise. Restaurantens lokale er hyggeligt dekoreret med utallige mindre indrammede reklameplakater fra tidligere tider, og med vinetiketter og andre effekter, der giver et fransk præg. Vi havde forsøgt på forhånd at bestille chateaubriant på hjemmesiden, men siden kunne ikke ekspedere bestillingen. Derfor forsøgte jeg at skrive til restauranten af to omgange, men mine mails blev desværre ikke besvaret. Det var lidt skuffende.

It was a shame as we were staying in the hotel but the service was pretty poor to be honest. Started off fine but then we just seemed to be forgotten between courses every time. It wasn't as if it was busy, 4 or 5 tables at the most. Had to wait for the starters to turn up because nobody took our wine order and waited 20 minutes for the desert menu to arrive. There was just no body around! A pity as the food is pretty good but this sort of thing just spoils it.

Visited restaurant on 19th October, we had been before and meal was really good. I opted for bouillabaisse, I was looking forward to the fresh taste of fennel in a seafood stew. The plate arrived, instead of a nice consommé type broth there was a pile of gloop in the bottom of the plate. It looked suspiciously similar to the contents of my grandson’s nappy. It was topped with one Luke warm prawn, two prawn heads, some mussels, who could have been the stunt double for Zelda from the Terrahawks, some greenery and a fillet of sea bass, the red mullet had already been reported as MIA. There was also another gloopy blob of caramac coloured substance, whose identity remains unknown. As for a taste of fennel, I think the dish may have been shown a fennel seed before being brought out. The meal was sent back and I refused the offer of something else. If a Chef was responsible for this he or she should be ashamed of themselves. We will never go back.

We chose Bistro du Vin for a birthday lunch in the Burke and Hare private dining room, for 17 people (adults and children). Overall the experience was faultless - right from the first contact with Martyna we were made to feel that nothing was too much trouble and communication was always prompt and to the point. Martyna did a great job working through our requirements, sorting out dietary needs and ensuring everything was as expected on the day. On the day itself Rene and his team were outstanding. Everyone was made to feel welcome, service was efficient but still warm and friendly and Rene was ever-present without ever being intrusive. The food itself could not have been better, and everyone left talking about already booking their next meal!

This bistro is exactly to my taste: it has very tasty food, a correct selection of wines, the atmosphere is pleasant and the staff friendly.

We visited Hotel du Vin for a special meal on Friday 7th August .... we were greeted by a very friendly lady and liked the ambience. I ordered steak and asked for it as advertised ... pink. It was done to shoe leather We asked for wine with the meal but had to ask for it to be served and it arrived when we had almost finished without an apology from a male wIter who was clearly not i terested in his job The rioja was delicious We decided to have another one and the rioja tasted as though it was dregs . I complained and was offered another glass but stupidly did not want to make a fuss The bill was £100+ which would have been OK but not with the poor service, poor food and atrocious wine. I did nor want to make a fuss as it was a special visit and it would have spoiled the moment .... I should have done!!!

We had Sunday lunch here the last Sunday before lockdown & it was absolutely delicious. We used an ITISON voucher & I can’t wait to go back. A glass of champagne & a starter from the amazing cold buffet then roast beef (wow) followed by a amazing puds. Service was very good & the place was busy so a great atmosphere too.will be back soon.

We came here with an Itison voucher for a two course lunch time meal Choice of three starters,mains and sweets Chose our main to be told they had run out of crabcakes....at one o’clock Only one meat or vegetarian choice then ! If this is the usual menu ,why had they run out of one dish Cullen skink soup starter was very nice,our second choice was the vegetarian haggis,as we don’t like lamb.It was also good Drinks expensive,plus a service charge added on Nothing startling decor wise Tables very close together Looking forward to coming here A bit disappointing

The unique atmosphere, the design, the elegance of the interior gives you a unique or priceless feeling. Delicious food combined with the best drinks. Perfect place for couples, high quality business meetings, etc.

The most amazing food & service, the best in Edinburgh would use again and recommend to friends and family lovely place and great staff.

We had an offer for Sunday brunch here with a bottle of wine. Great selection of starters including various charcuterie, salads, fresh bread, tasty soup, dips. You then chose from the main menu - the fish and chips was enormous! Great desserts as well. Nice atmosphere and good service. Would recommend!

Food quality was ok, nothing special or exquisite. This is a 4 star hotel and would have expected a nicer meal than average.

Wir waren zwei von den 78000 Touristen, die Edinburgh zu "Hogmanay", also dem schottischen Silvesterfest, besucht haben. In weiser Voraussicht hatten wir über die Toruismusagentur ein Abendessen im Hotel du Vin gebucht, ansonsten wäre am 31.12. wohl nur McDonald möglich gewesen. Das Dreigangmenue bestand aus Wildpastete, wahlweise Fischfilet "Wellington" im Blätterteig oder Tagliata vom Rehrücken und einem Dessert.Das Essen war nicht schlecht, aber es war Massenabfertigung. Die Wildpastete war kaum gewürzt und liess die Gewürze vermiassen, welche Wild erst zum Wild machen: Etwas Wacholder, ein Hauch Nelken. Das hier schmeckte nur nach Fleisch mit Salz. Ähnlich sparsam waren Fisch und Rehrücken gewürzt, nicht schlecht, aber auch kein Hochgenuss. Enttäuschend war auch die Weinbegleitung, insbesondere angesichts des Anspruchs der Namensgebung des Hauses. Weisswein und Rosé, glasweise ausgeschenkt, schmeckten so, als sei die offene Flasche schon mehrere Tage im Kühlschrank gestanden - abgestanden, ohne jegliche Brillanz. Wir haben die Gläser halbvoll stehen lassen, was eigentlich nicht unsere Gewohnheit ist.Positiv zu vermerken ist der professionelle Service und die schöne Einrichtung des Restaurants. Vielleicht müssen wir nochmals wiederkommen, wenn der Stress eines Silvestermenues nicht auf der Küche lastet.

Encantador chateaubriand y vino para combinar, encantador lugar para comer y disfrutamos de todo lo que teníamos. Tienen una gran mesa de chef si te gusta ver a un chef en el trabajo.

Abbiamo veramente apprezzato questa cena di qualità con ottima cucina e piatti ben presentati che soddisfano l'occhio e il palato! Grazie anche all competenza e gentilezza della cameriera Michela che ci ha saputo consigliare con professionalità e premura. Ottima scelta di vini e digestivi.Lo consiglio.

Cenamos, una vez más, en Bistro du Vin, parte del Hotel du Vin, que fue, como siempre, una excelente experiencia. La comida y el servicio fueron de primera clase y el equipo siempre es amable y acogedor. Tiene un gran ambiente, con numerosos "escondites" extravagantes donde puedes tomar una copa tranquila, si lo deseas. Alternativamente, si está buscando algo más animado, puede reunirse en el bar del entresuelo, que tiene un ambiente encantador.

We were a part of a tour group who stayed here and had a dinner and and breakfast. The dinner was with our tour group, we were to get a free drink and a meal. The staff were not told about the free drink we were to get, so we had to follow that up to ensure we weren't charged. The meal was one option for all, not sure if the tour company demanded this or the restaurant just did this on their own. Bottom line, I did not enjoy the meal, and judging by the amount of risotto sent back, many others did not like it either. The breakfast was much better, lots of choices and the meal was delicious. The staff at both dinner and breakfast seemed to be put out by any requests. The best employee there was the bar keep who was very pleasant and no request was too big. The ambience is nice in this place, but staff need more training regarding customer service.

Solo comimos el desayuno aquí, ya que estaba incluido en nuestra tarifa de habitación, pero la comida era excelente. Sin embargo, no puedo calificarlo en ninguna comida fuera del desayuno.

This restaurant was a refuge on a busy Friday evening during the festival. Was expecting slow and poor service but how wrong. The staff were prompt and charming. Our food was exceptional - slow roast lamb for my companion and a sole meunière for me. Absolutely delicicious. Together with beautifully cooked side orders of haricots verts, creamed spinach and lyonnaise potatoes. It isn’t cheap but you get what you pay for. A lovely experience.

Tuvimos una cena familiar aquí recientemente, ¡y la experiencia superó nuestras expectativas! Todo el personal fue amable y dio el nivel justo de atención. Disfrutamos de un aperitivo sublime de champán antes de la cena, que marcó un buen tono para la noche.

We got breakfast included with our room, so ate here every morning but one (got room service on Saturday since we had an early tour booked). Breakfast menu is not large but does offer good variety from Continental Breakfast to Full English Breakfast. There is a fully-enclosed outdoor patio for lunch or evening drinks and snacks (when it isn't raining). They offer Afternoon Tea (we didn't try this) and a good variety on the dinner menu. The Onion Soup is really good! Prices are reasonable for Edinburgh.

We went for dinner on a Friday. We were immediately sat but it felt like the maitre d' was the only person who could actually take orders, and she was really welcoming and friendly. There were at least 5 waiters and waitresses but nobody could take our order and they kept calling on someone else, and it took more than 15 minutes for our empty plates to be taken away. The evening was still enjoyable though as the food and the wine were amazing. The salmon was really fresh and the beetroot risotto was perfectly cooked. I'd happily go back if they sort out their issues with the service.

I loved to stay that little cosy hotel , restaurant is ok. Good wines and good few option for wine too .

Took some visiting friends here for drinks and dinner.

I expected a lot more from this venue.

Your Sunday brunch keeps on getting better and better the service was fantastic the food was excellent the bottle of rose was delicious and the fathers day present at the end was a lovely surprise thank you very much for a lovely afternoon

We did not stay here but booked for dinner in the bistro. The food and service were excellent. It is not cheap. The Steak was £28 and £24.50 for fish. The streak was beautifully cooked. Only dis appointing thing was an £8.50 service charge which is poor in my opinion. Regardless of the service standard you will incur this.

Ambiente bello fronte mare facilità di parcheggio menù un po’ stringato servizio cordiale ma aspettare quasi 30 minuto per un filetto genera molti dubbi probabilmente surgelato anche se qualità discreta - conto in linea

We ate here for a Sunday lunch as part of the Itison voucher for the 4 course meal + wine. Needless to say I would go back with no voucher.

Wir waren jetzt schon zum zweiten mal dort und wurden nicht enttäuscht. Auch die Getränke Preise sind für ein solches Restaurant ok.

The meal itself was reasonable? at £20 for pre theatre meal. Only one of the group decided on a glass of wine and was charged £9 + this include a service charge of 10%. There are are great many restaurants in edinburgh who do not go out of their way to rip off tourists.

We come here a lot, which is probably a recommendation in itself. This week we came for a celebration dinner with friends.

Visited the hotel to enjoy an afternoon tea which was a gift from family. As we were having the tea later in the day it was served in the upstairs bar. The sandwich and cake selection was adequate.

We ate here with a tour group and had such a lovely meal. The staff worked hard to serve everyone promptly. Granted, we dined from a pre-fix menu with limited choices. My husband had the smoked salmon pasta dish and I had the vegetarian haggis. No one else in our group ordered it, but it was beautifully made and had beets and goat cheese as well. Ask your server about it. It is worth a try. Would definitely try then again if in the area. The hotel has a beautiful courtyard as well.

Had a lovely two course meal with prosecco and coffee. The service was excellent, especially the young waitress who was very friendly and nothing too much trouble. The bistro is very atmospheric and the hotel looks lovely.

Our colourful afternoon tea at Hotel du Vin was incredible, by far one of the best we’ve experienced. The quality, presentation and environment made it even more enjoyable. Thanks again (not forgetting the champagne.)

Enjoyed a late business dinner here. Good menu. I had scallops then sole. Both very nice though sole was too bony. Wine very good too. Our waitress was very friendly and helpful. Worth a visit.

Me alojé aquí un par de noches mientras estábamos en Edimburgo con un amigo, qué lugar tan encantador. No es particularmente céntrico, pero tampoco es una mala ubicación, cerca de la Iglesia Greyfriars y del famoso Bobby. (Por favor, no le toques la nariz, ¡no hay suerte y está dañando la estatua!) El hotel es encantador, las habitaciones son amplias y confortables, sin embargo, el único inconveniente es que los que nos quedamos en la parte delantera del hotel encontramos el ruido de la calle. Los perturbó durante la noche hasta altas horas de la madrugada. El patio interior era encantador y el restaurante desayunos deliciosos y una buena elección.

He estado allí con mi novia para un almuerzo de domingo, y ha sido una experiencia desagradable en todo.

Tenía grandes esperanzas para este lugar, pero me pareció horrible. La falta total de condimentos en el main fue especialmente un gran error de novato. Alguien no estaba probando la comida que estaban haciendo. Al tener que agregar una tonelada de sal y pimienta para intentar rescatar las mejillas de los cerdos, fracasaron por completo y se olvidaron de agregar la mostaza a la mostaza (o sal). El primer plato de jamón de corvejón tenía demasiada jalea yuck a su alrededor. Así que esperaba con ansia el postre ya que me moría de hambre. Se le dio el menú para mirar, esperó una eternidad a que regresara el mozo, pidió que le dijeran a la migaja que no quedaba nada. Obviamente, no pensó en decirnos eso para empezar. Conozco otros que han estado desde entonces y algunas de las opciones no estaban disponibles. Si hay un menú fijo con solo 3 opciones de entrante, principal y postre, faltar una o dos reduce drásticamente las opciones. El lugar estaba lleno, muy ruidoso y no hay un toque personal. No te hacen sentir bienvenido. Te arrastran, te alimentan y luego te arrastran. Nunca volveré! ! !

We arrived with a booking on a Friday night but the restaurant was not busy. I had looked on their website before arriving for an idea of their menu items. There are three menus on the web, we were offered one when we were seated. I enquired about the others and the waitress went off to consult and then reappeared with a second menu, but the tasting menu did not get a mention. Wine is on the expensive side - we went for their cheapest red and it was very good. I just cannot detect the added value in a bottle costing three or four times what the waiting staff are earnng per hour. Portion sizes are not large but the food is well prepared and presented. Ambiance is pleasant with a relaxed feel.

This is really well located away from the huddle and bustle , had lunch and menu was great and wine was better and could not fault the service . A really nice atmosphere very relaxed and staff were great

Teníamos una habitación preciosa en el hotel! Buen tamaño con un precioso baño con patas en la habitación. El personal de recepción fue muy agradable a la llegada. Nos reservamos en una cena, cama y desayuno.

Just had an absolutely stunning meal at the bistro in Hotel du Vin, Edinburgh. Purchased an Itison vouch for £29.00 - starters and mains for 2 with a glass of prosecco each.

I had a very bad experience last night while dining with my family and friends, the service was horrible, our waitress was very rude, and there was a strand of hair on my food and when I told her, she didn’t care at all, I was expecting at least an apology but she didn’t even bother to apologise.

We arrived slightly early and were given a choice of tables. The staff were very chatty and polite. I’m so pleased we pre booked as the restaurant was full. The hotel is very pretty and the 2 areas of the restaurant very attractive. We had some snacks and then the steak with a bottle of red and 2 sides. The red and steak were both very good but the sides were a little disappointing. Small portion of skinny fries and a very plain boring side salad.

Booked lunch using an itison voucher. From the minute we arrived until we left we had wonderful service. We initially received our glass of bubbly and given lots of time to choose our lunch. Three starters, mains and puddings to choose from. The food was excellent and also the choice of wines. Will definitely return.

Lovely hotel we arrived early and they have us a room straight away. The staff were so lovely and the room was amazing too.

Visited as an anniversary meal (minus the kids) and was left disappointed.

Had the 4 course roast dinner and the staff were less than interested. Looking around you could see we weren’t the only ones going through the painfully poor service. Made on worse by the fact they started clearing the french market away whilst my partner was making her selection.

The staff at the hotel, in the bar and in the restaurant really made our weekend away special and I can’t praise them highly enough. This was our first experience of the hotel du vin chain but ‘chain’ is not appropriate. You are made to feel special, part of the family almost and you are catered for by people, not employees. This is the highest compliment I can give and would recommend a trip here for any occasion you might have. Special mention to Ashley and Lucas for their efforts in making our stay great.

Wem die wuchtige schottische Küche auf den Magen schlägt, der kehre hier ein.

Vine aquí para bebidas antes de ir a unos espectáculos en la periferia. El personal era muy complaciente, reunir unas pocas mesas para acomodar a 16 de nosotros, nos ayudó con nuestros retos selfie, tomar fotos de grupo de todos nosotros con una naturaleza amable y encantador. Nos sentamos fuera, ya que era un día seco y la zona era muy bonita y bien cuidada. Los baños estaban bien también, y las mantienen muy limpias. Gracias.

We stopped in here on the way back from a Fringe performance, and just kind of walked in. The food and service were very good, and the cassoulet was excellent! Did I mention the cassoulet was terrific? You need to order that.

This is hidden away so close to the Underbelly beside the McEwan Hall that you might easily miss it. Good cuisine and very good service.

I was there with colleagues and found this to be an excellent quiet place with good ambience, excellent service, strong menu and the food was nice. We had three courses and found it an excellent place for the purpose.

Breakfast is superb with omelettes and eggs Benedict etc Cafe lattes were terrific. The service was very good

We had brunch here on Sunday the service from Anna was fantastic the food especially the rib roast beef was fantastic the only let down was the lack off wine on there list I understand that they are changing over there wine list but that should off been explained when we went to order a bottle off wine and we're told they didn't have that bottle but they did offer a replacement bottle at a extra charge really then we ordered another bottle only to be told that was not available either really very frustrating as I am in the trade I would say if your that short off wine on your wine list you should be doing a daily wine list to save annoying customers. But I would still recommended Sunday brunch here it is fantastic value for money

A group of us had been in Edinburgh to complete the Breast Cancer Moonwalk on the 9th June and decided to treat ourselves to Afternoon Tea on the Monday. As some of our group are Mental Health Professionals the fact that the Hotel is in the old asylum seemed fitting! We booked a couple of days earlier and the Hotel checked on any food allergies (one dairy free and one cannot have eggs). The food was fantastic, well presented and an interesting choice. Only disappointment was the service which was quite disjointed, there were lots of staff and the restaurant was not busy, so could not really understand the delays that we encountered. Overall a good experience, but we did not pay the service charge that automatically gets put on the bill.

Very nice dinner setting. Had red mullet with saffron potatoes, very good but fish portion very small. appetizer of saute mushrooms over brioche very good. Cod with lentils very good also. Apple tart for dessert was good but nothing special. Overall nice but pricey.

I have also reviews the hotel as its lovely and would stay again.

We chose to dine on a Sunday for the Sunday Brunch. The brunch includes 4 courses (soup, market table appetisers, main and desert). Good value for money

The decorations and atmosphere were at first sight something well worth visiting.

I was not going to write a review for this but instead contacted the management to tell them what happened the day after the visit. The response was appalling. My 19 year old daughter and myself flew to Edinburgh for the open day for the...

Such a gorgeous sunny day, so we were delighted to be able to dine on the terrace for our Itison lunch with a glass of champagne. Enjoyed perfect summery dishes of asparagus and Hollandaise followed by red mullet and saffron crushed potatoes with sides of...

El local es agradable, incluso con un toque elegante, con pocas opciones en el menú al final nos decantamos por...

This was my first visit to HDV Edinburgh and I wasn't disappointed, the greeting and service is welcoming, attentive and generous. Ben who is the manager was very accommodating with my booking as I had to cancel due to bad weather at the end of...

Its the first time that I have been in this hotel, and I thought it was quite tastefully designed overall, however first impressions of the restaurant was that it was a little dull and dated, not warm and inviting. In some respects it felt quite...

Visitamos el sábado por la noche con una reserva de última hora. Me habían dicho que podía caber en cualquier momento desde las 7 de la tarde, lo que fue una sorpresa. Pensé que habría sido un poco más concurrido.

Lovely Sunday lunch dining, great venue and service. Highly recommend the food too and lovely surrounding. Thank you

We were staying in Edinburgh as it was my husband’s 50th birthday and booked the table online after reading reviews. We had a lovely, relaxed evening. Staff were attentive and pleasant throughout. Would definitely go again.

Amazing experience. We were given the chef's table which was such a cool experience. Sunday Lunch is great value for money and a very high standard of food. Staff were friendly and very helpful. Will definitely come back!

Both our host at reception Lucas, and our waiters (Dirk and Alex) for dinner were absolutely amazing. From our perch in the whiskey den to our amaizing dinner service including one of the best steaks we've ever had. Would 100% recommend to anyone visiting Edinburgh.

En el lado positivo, la comida (cuando los platos) es precioso, el ambiente es estupendo y hay algunos vino en oferta. Por desgracia, nuestra noche era un catálogo de errores que comenzó con la que se presentan con un bistec a la tártara en vez de una tarta provenzal. Mi compañero de arranque no fue eliminado con el bistec a la tártara ilícitos así que comimos los entrantes por separado, lo que no es genial. Habíamos pedido un vaso de vino para nuestros entrantes y platos principales al comienzo de la comida. El vino con el impulso a empezar llegó, pero tuvimos que pedir tres veces para el vino con los platos principales. Cada vez nos preguntaron "¿Qué pides? "Lo que me molestó: lo que dice la orden. Habíamos pedido guarniciones con nuestros platos principales. Estaban fríos y sustitución (y no nos cobraron por ellos). Pedimos dos vasos pequeños de Pedro Ximénez después de la cena y cuando recibimos la factura, nos cobraron por vasos grandes. Estábamos harto de consultar cosas en este punto que pagamos y la izquierda (aunque lamentó que la mañana después! Fue una noche) caro (150 libras para dos) que haya tantas cosas mal.

We were staying here so on the last night we had dinner. It was the best overall meal we had in Edinburgh and that was down to the others being poor.

Great restaurant, with top class food and great service from a quality staff. BUT...........for value there needs to be an offer on as the prices aren't cheap. For January - 50% off the a la carte menu. Tremendous value

Me alojé aquí por negocios por 2 noches la semana pasada. Muy satisfactorio - habitación bien amueblada, con una cama muy cómoda, buena calidad y un personal amable y servicial. No comimos en el restaurante por la noche, así que no puedo comentar sobre eso

I have eaten at branches of Hotel du Vin in Glasgow, Edinburgh and Cambridge and have found the brand unfailingly reliable. I had a lovely meal with an old friend and was delighted with my evening.

We have had lunch here often over the years (with a rating of 5) and some evening meals too, but this was the worst so far.

Brilliant staff, wonderful Sunday lunch menu. Kids were treated like kings. Loved it!

Two friends and I booked to have a festive dinner at the Hotel du Vin earlier this month (15th). It was a great evening, excellent food and excellent service.

When you dine out in Christmas Day, it’s meant to be a nice, fulfilling experience as a treat; this was our first Christmas Day not entertaining and cooking so we opted for a brand we knew and trusted.

Not as good as previous experiences with this chain. Staff just not on the ball and roast potatoes burned. Air of couldn't care less, sadly as this chain usually pride themselves on customer service.

Yo he comido y estuvimos en muchos hotel du vins alrededor del país, pero nunca he tenido el té de la tarde en uno. A menudo para el té de la tarde, así que tengo muchas experiencias para comparar. En primer lugar, no me puedo...

Nos alojamos por dos días. En la superficie todo parece bueno. Las luces no funciona bajo esta todavía no informó de trabajo la noche siguiente. El personal estaba bien no muy efectivo. Desayuné una mañana y teníamos un camarero tan miserables. Obviamente me pareció servir era bajo él. Una pena, ya que tanto aquí es buena. Las camas son bastante cómodas toallas de lino, etc. Pero el simple de arreglar cosas que se debe hacer lo contrario que acudía a sus clientes.

Lunch time with business colleague but service was painfully slow and unresponsive

We went for our work Christmas night out last night. Where do I start? Had a ask for our coats to be taken and had to ask for our drink which was paid as part of the meal. Not once throughout the evening were were asked if we wanted another drink. The food had all been pre ordered so you would think that would make it easier. When the main meal came we then had to wait 20/30 minutes for the veg to arrive and had to ask for potatoes!! The food was all cold but given we had waited 2 hours between starter and main most people ate it anyway. Some were sent back and the replacement was just as cold. I had the veggie option, cauliflower crumble, I am still looking for the cauliflower amongst the congealed sauce complete with skin. The cheese on my cheese board had obviously been uncovered for a long period of time as it was dry and curled. On the plus side the soup was lovely, thank goodness but not worth the £35 we paid for the whole meal. As we were leaving we discovered that one of our partly had been given a full refund. When we questioned the manager he claimed he did not have enough money to give us all a refund and had given her a refund so that she "would leave"!!! When challenged he very quickly back tracked and claimed I was twisting his words!! Astonishing!!! I don't know who trained him in customer service or their staff on how to treat paying customers but they have failed miserably. We have left our contact details and look forward to hearing from the manager in the next few days.

The bistro has a lovely ambience: warm, light and airy, with a cosy table arrangement. The staff were pleasant and attentive without being intrusive. But: the food was ordinary and the portions so pitifully small that we had to have an early supper. My main course 'bouillabaisse' contained just two 1.5-inch-square pieces of white fish and one 3-inch prawn. The pudding was both small and inedibly sweet and this meagre meal was accompanied by a single, 125ml glass of bubbly. Not impressed.

Recomrndo vivamente este hotel. Lindo, com excelentes serviços e uma qualidade nos seus profissionais muito difícil de superar!

Fuimos para una cena antes del concierto con una mesa reservada en la 5. 30. El servicio era lento y pedimos la factura con el postre. Tuvimos el fijo especial - tres campos de sabor. Sólo así que teníamos un montón de tiempo para revisar la factura y dejar en el nick de tiempo en 7. 00.

My friend and I had lunch here yesterday and it was delicious. We opted for the three course lunch priced at £20.95. The menu had changed since the last time we ate here, it now has French influences. For starters my friend had French onion soup and I had a vegetable tart, both were very tasty. The main for both of us was Beef Bourguignon which was amazing, as you cut into it, it fell away, cooked to perfection. Only one thing it was served with a few bits of pancetta, 2 small mushrooms and 2 small onions, it missed some potatoes !!! So we asked for some chips to accompany it. Sweets were profiteroles with ice cream and chocolate sauce. Staff were very attentive to everyone around, as was very busy. Would definitely eat here again, we both thoroughly enjoyed it. Thank you.

Was at the restaurant yesterday with an Itison deal. Very happy with the food and great value for money. The waitress who served us was excellent. I go often and have found the food to sometimes be a bit quirky but generally delicious. Sometimes ithe portions are quite small but could be because I go with special deals. In any case I'm not usually hungry afterwards!

Frokost ble bestilt fra en meny. full engelsk frokost ble et fint grunnlag for dagen. vi spiste middag der siste dagen og fikk utsøkt lammekjøtt.

The waitress gave a really clear explanation of the setup and menu and what was included within our gift voucher. The banana bread n butter pudding with rum n raisin ice cream was to die for. My other half particularly loved the second course buffet which had fresh seafood, salads and deli meats with artisan breads. On the critical side the soup and the duck pie were a little too peppery but the pastry was superb. The staff were quietly attentive throughout and overall we had an enjoyable and relaxing meal.