Hotel Chocolat in Cardiff

Since Lidl knocked down the skittle alley at the back and the pub changed managment (during covid) the place has gone to the dogs. Rough (very), run down, dirty, no real ales anymore, no food, the lounge room smells disgusting and the staff grumpy and unhelpful.

Found the staff very friendly and helpful. Ordered the steak and found this very grisly. Not enjoyable at all.

Ordered a jacket potatoe, chips were given. No fried onions or tomatoes as the menu states. Extremely short staffed. Miserable dire atmosphere due to the fact they are closing down soon. Noone came to ask if everything was OK. Food poorly presented and luke warm. We feel ripped off. Hoping it gets taken over and turned around. Waste of money.

Staff are friendly. Good atmosphere. Beer Garden well maintained. Meals are good value. Recommend Steak kidney pie and chips.

Georgia & Debbie are very pleasant and always happy & helpful. Excellent value and a large variety on menu