Based on 88 opinions finded in 2 websites
Based on 88 opinions finded in 2 websites
Nº 902 in 1033 in Croydon
Opinions
I asked for NO BEAN SPROUTS I got a container full and the smallest amount of roast pork I have ever received from a restaurant!.
Miss . 2019-04-14
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Food never delivered. Paid online. lied and said driver was outside. Stood out side for 20 mins...this was 2 hours after the order. No driver. Lost £25 trying to get back. No manager or anybody to talk to. DO NOT TRUST. YOU WILL LOOSE MONEY
jason . 2019-04-01
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waited over 2 hours and missing item !!!
daisy . 2019-03-31
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First time using Hot Wok. 10/10 Food was delicious and delivered piping hot. Well done. Will order again.
Maurine . 2019-01-27
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Fantastic food, highly recommend to all
Michael . 2019-01-19
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sweet n sour prawn balls were cold and inedible
Sue . 2018-11-20
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The food was bland and my friend rice was soggy! I would not order from here again as the food was very disappointing... my malasian curry sauce was jellyfied and usually I would eat my takeaway the next day. ut I struggled to eat this on the day it came even though I was hungry when I ordered :(
Natasha . 2018-11-06
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Quick delivery, great food. My favourite now.
Heiko . 2018-10-30
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Great food and apologised for delay
Julie . 2018-10-30
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Wasnt what i expected. Just didnt like it to be honest.
Jessica . 2018-09-28
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Food ok. Ordered coconut rice but don't think that's what you sent as it looked more like special fried rice. Too hungry to call up for alternative but not happy about that
Eleanor . 2018-09-26
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Great food quality, recommended
Garry . 2018-09-16
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Order it from this shop every week, the meal always nice and warm!
Lam . 2018-08-17
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Thai green curry was good with nice spice. Noodles a little too soft and prawn crackers very thin and wafery
koren . 2018-08-05
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I made a mistake when ordering via the app as I put my wrong postcode in and actually paid for it. The resturant called me up to check this and I was wrong but they still honoured the order with only £1 extra for delivery, I thought this was very good of them. The food came early and was very nice. If they do deliver to my area I would definitely buy from here again. I'd say give it a go and if you don't like it then at least you've tried. Be aware though that the sauce for the sweet and sour chicken balls wasn't the usual vibrant red colour but was darker but still tastes the same.
Alex . 2018-07-26
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Local takeaway & order from here all the time as lively dishes!
Caroline . 2018-07-22
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Very nice tasty food. Will order from here again!
Caroline . 2018-06-29
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The food was starchy, over cooked, fatty and soggy. I won’t be ordering from here again.
Laura . 2018-06-27
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awful meal, by the time it got to me it was just a soggy mess, pork balls were just awful tasting and soggy, every item was just soggy, waste of money, I will never re order, money down the drain
robert . 2018-05-23
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The squid and smoked duck was tasty but there was way too much onions. The duck curry was okay but too watery
Edward . 2018-05-04
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They delivered earlier than expected; that was nice! Everything was a bit too spicy for me even though it said not spicy. All in all not my taste
Krista . 2018-04-23
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When I walked in the shop at 7pm On Saturday .This time the Order is Very buy. The refused some order and still some people chasing the order.
Ella . 2018-03-11
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The food was hot and very good value for money. Was delivered way before the expected time. Will definitely order again.
Sara . 2018-03-09
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Didn’t like the prawn crackers, and the seaweed was too salty... But, everything else was awesome
Asia . 2018-03-01
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They rejected my first order, because the order is under £15. I order again, they accepted and the meal is nice.
Amy . 2018-02-23
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Honk Kong and Chow Mein was beautiful. Unfortunately the rest of the order was a massive letdown. The curry was tasteless, the duck was far too dry, not crispy just dry. Singapore Rice noodles were just the same as super noodles from a supermarket packet.
Patricia . 2018-02-17
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They left off 1 item which I paid 5 pounds for, I phoned them up but they refused to do anything about it.I will never order from them again
Llewellyn . 2018-02-15
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Have ordered from here many of times food is always tasty and hot my favourite Chinese takeaway
shaun . 2018-02-10
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Curry a tad hot for me and didn’t taste like a traditional Chinese Curry, perhaps it was a Malaysian type. Other than that everything was good
Patricia . 2018-02-10
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Overal quite nice food, tasty, overall would be 6stars but as i found big pice of bone in dumplings and piece of plastic inside a Kung po chicken i had to rate it lower but instead of that it was tasty food
Maciej . 2018-01-27
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Good value and on time but bland
Caroline . 2018-01-03
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Tasteless and dry food. Sweet and sour sauce is just vinegar!
Chantelle . 2017-12-31
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There is four Chinese take away near Norwood Juction station. I always order the meal from Hot Wok, this shop is running under same management over 10 year, the Chef is a couple now aged over 50s, so I understand why the meal is cooking slowly and not salty at all.
Lydia . 2017-12-30
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The delivery man was incredibly, incredibly friendly. If I could do a rating based solely on the congenial nature of their food courier it would be a perfect score. Sadly, the food just isn't very good. In appearance the Szechuan king prawn dish was almost totally indistinguishable from the sweet and sour vegetables. Both were a watery shade of pink. The Singapore noodles were broken into small 2" strands (generally the result of oversooking) and were pretty flavourless. I don't see myself ordering from here again when there are so many other places to choose from.
jamie . 2017-12-28
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Tried them out on a recommendation but it’s all a bit average really. There are much better places locally so unlikely to order again.
Anthony . 2017-12-11
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Super fast delivery and some of the best Chinese food I've had in years.
Anne . 2017-12-07
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First time ordering and was really happy with the food
suzy . 2017-11-29
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The food arrived after 15 mins of ordering, it wasn’t fresh, it was dry and had no flavour!
Karis . 2017-11-28
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The bestest is the salt and pepper dishes!
David . 2017-09-29
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Always enjoy buying food from this company
Pauline . 2017-09-16
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very good food- came straight away- no hidden charges
carol . 2017-07-30
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Food quality was poor. Delivered late and poor customer services.
Betty . 2017-05-26
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The dancing dragon did not taste of anything
97B . 2017-05-07
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We placed an order at the weekend and decided to try a new Chinese takeaway instead of our usual.The restaurant added 15 minutes to delivery time which was fine but then didn't arrive until a further 20 minutes. I had to call the restaurant to see if it was on its way, when it arrived the food was luke warm and tasteless. The portion size was good had it of tasted better.
Laura . 2017-05-01
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I won't be eating their food again. It was greasy and tasteless.
Melissa . 2017-04-16
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Was late but they did call and explain, would order there again
Matthew . 2017-03-30
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Fast delivery,lovely meals and good service.🤗
Xue . 2017-03-18
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The best Chinese take away for me!
Jade . 2017-03-18
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Won't order again. Delivery time was OK but food was luke warm and quite tasteless.
Cassie . 2017-03-17
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Food good and delivered hot. Delivery was fast, some 40 minutes before advised time.!
Kevin . 2017-03-03
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the only good thing about the meal were the prawn crackers...
samantha . 2017-02-21
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Delivery man was over 1 hour late.
Olanrewaju . 2017-02-12
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Very bad! Ordered my food at 9:30pm and at 10:40 they called and said they have to cancel because cannot find address! Waste of time!!!!
Krystal . 2017-02-08
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Worst egg fried rice I've ever had even though it was hot it was congealed and stuck together and it was bland. The delivery was delayed took over an hour.
Marcia . 2017-01-22
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The food was 10minuets late, it was cold and the food didn't taste nice it was bland. I won't be ordering from hot wok again!
temmel . 2017-01-20
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Very greasy and over salted !!! Could not finish .. and delivery time changed a couple of times . Would not order from here again
Sarah . 2016-12-29
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Food took ages to arrive and when it eventually did it was cold and the worst chicken curry I've ever tasted two mouthfuls and threw it in the bin won't be buying from here again
Stacy . 2016-12-28
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Always brilliant, the best Chinese takeaway
Michael . 2016-12-24
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Sorry but I will never eat from this place again. The food was bland and the chicken was so greasy I could not even finish it. Not impressed
Chantelle . 2016-12-18
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Very nice food, fast delivery great service. Would definitely use again. Thank you :-)
Milissa . 2016-12-10
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Food was absolutely delicious,.done to perfection👍,delivered 15 mins early as well which is always a bonus.
katey . 2016-11-27
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Delivery was estimated for 7.05 but didn't get to me till 7.40. I specifically said that I wanted NO seafood in my Singapore fried rice - when I began eating I found prawns in there. Slightly disappointed with this
Charlotte . 2016-11-25
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Prawn toast very greasy, Dragon was bland
Katrina . 2016-11-23
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Lovely, fresh and tasty food. A really pleasant surprise, I'll be ordering from here again soon!
Dan . 2016-11-20
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Very fast delivery turned up 20 mins early, and the food was nice😊 thanks
Lisa . 2016-11-16
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Lovely food! definitely be ordering again!!
katey . 2016-11-09
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Ordered food was excellent and came on time. But i ordered coconut rice and got special fried rice.
Bonaventure . 2016-10-26
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Really please with the service and the food. Thank you!
Geraldine . 2016-10-21
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Food was lovely would definitely order again!
stephanie . 2016-10-14
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Nothing nice about the food awful
laura . 2016-10-09
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Fairly uninspired. Beef was sort of jellied which was weird.
Damon . 2016-09-16
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Use this place a lot , food is good and always a prompt delivery
Louise . 2016-09-01
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The food was poor and too oily!
Stanley . 2016-08-25
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Delivery on time, good quality food
Hayley . 2016-08-21
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Food tasted nice and delivery was quick but unfortunately both my daughter and I have had terrible tummy aches today.. it's not been nice
Lisa . 2016-07-28
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Food is always on point, fresh and always hot. No complaints with using Hot Wok they are my no.1 to order food from.
Pauline . 2016-07-27
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Dumplings not proper just sausage meat used nasty👎 not proper seasoned pork meat. Satay chicken in a bath of oil and peanut sauce and onions. No pineapple and satay sauce should be in a separate tub. No ginger in vinegar for dumplings.
Kieron . 2016-05-30
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Really good food and arrived 20 minutes early
Paul . 2016-05-29
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I would rate the food quality but I still haven't received it yet I ordered at 21.05 called them at 22.00 and was told 10 15 mins as they are busy still waiting at 22.23
Martin . 2016-04-30
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Food is always delicious and hot.
Pauline . 2016-03-18
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Definitely using this company the food is excellent
Pauline . 2016-03-16
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The best Chinese takeaway anywhere!
Michael . 2016-02-14
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Disgraceful service !!ended up cancelling order after waiting hour and half and being left holding on phone for 30 minutes!!discusting way to run a business
Sharon . 2015-12-12
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Always prompt with delivery and food piping hot. Too much garlic in the food
Tam . 2015-11-26
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Great food as always. Thoroughly recommended.
Robin . 2015-11-13
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After 1h20mins we called to find out why it was late and were told that they had a new driver and therefore it would not be there for another half hour. That's two hours for a takeaway. In the end we cancelled it
Joe . 2015-10-29
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Hot and tasty as usual. Very good portion sizes as well.
Robin . 2015-10-17
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Prompt delivery & the food always arrives piping hot. Too much garlic in the food sometimes but that's a preference thing.
Tam . 2015-09-08
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Have used this takeaway several times, never had any problems
Kathleen . 2015-07-23
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This order took over 1hour 30 minutes to arrive after calling them twice and being told it should be 10 minutes longer
barry . 2015-04-25
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Really tasty and delivered quicker than expected. Definitely the best delivered Chinese take away I've had.
Robin . 2015-04-23
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Very nice food !!! Finally a good Chinese take away :) although be careful because it's quite spicy ! I had squid in garlic sauce, really nice with some rice or noodles, and then the chicken sweetcorn soup is lovely. The salt and pepper squid is ok but there's too much salt
Estelle . 2014-11-07
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Brilliant food. Very fast delievery
James . 2014-11-05
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Good quality great tasting food. Order correct including the changes made via the comments box. Will be using again.
Paul . 2014-11-02
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Decided to change from original place was ok and glad I tried but will stick with what I know best
CHRISTINE . 2014-10-27
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Very tasty and very quick delivery
Carla . 2014-10-26
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3rd time in a month ordering from this fantastic restaurant I really loved the food and the delivery was very fast, and money wise it's great will definitely been re-ordering again and again! Thanks Hot Wok happy customer
NADIA . 2014-10-25
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My coconut rice tasted suspiciously like lemon scented washing up liquid and burned my mouth (not in the good spicy food way either). Called, complained and got a replacement only to find the same thing. And not even a hint of coconut...
Mat . 2014-10-14
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this food was very greasy /very soggy/ very microwaved.gives chinese food a bad name. even tho prawn crackers were free but stale
lauren . 2014-10-12
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Was delivered really fast but food was horrible.didn't eat any of it. Porkballs were really hard and seemed to be really old! All dishes had no flavours and I would have rather ate cardboard.
Marija . 2014-10-03
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147 Opinions
Used to be great pizza, the last one I had was disgusting. Wet and soggy and almost no cheese or peppers. No wonder it's closed down.
147 Opinions
My dad has been coming here for years… the owner is the same man with now two younger boys. The food here is still good, we always go for the chicken tikka roll at a small cost of £3.99 which is very good. The roti naan bread is lovely and soft/crispy. There has been times that the chicken has been that great but today I experienced a really fresh and soft chicken tikka roll which was flavoursome and hot. Definitely recommend with coming here if you haven’t or a local who wants to try some nice Indian food at a small cost! Came here 14.10.2024 - I had the same usual chicken tikka roll which was awful! The chicken was pinkish and also smelt.. i did eat around 40% of this before I decided not to eat it anymore, the price is also £4.49 but was charged £5.49 when I asked why this was I was ignored and never got an explanation. After coming home I’ve had the worst stomach trouble all night to early morning, I’ve clearly caught something from having this! The shop is slowly soaring downhill the service isn’t great and the food is now becoming uneatable, and clearly not hygienic.. Unfortunately after this episode I won’t be coming back even with my previous visits