Hot Spot in Warrington

Ordered here for the first time recently. Order that arrived was wrong. Chips tasted reheated and couldn't eat them all. Chicken kebab was okay, but nothing more than okay. Ordered donner and chicken kebab but had no donner in despite being charged for it. Emailed to advise of the error but no response. The search goes on for a decent kebab in Warrington.

Went in ordered Donna wrap meal gonna wrap with lettuce mayo and on chip red salt mayo and a Donna wrap with mayo onion Got home no red salt or mayo on my chips No mayo or lettuce on my wrap No mayo or onion on my Donna wrap I rang up to say they have not put anyone on them they tired arguing with me but I said I’m looking at my chips and Donna wraps their nothing on they ask me to bring back I said no

First time trying this place & will be the last. Had to wait over 1 hour 30 minutes to receive a burger meal and pizza. Food arrived, burger & chips super cold. My son couldn’t even have the pizza, it was hard like a rock. Won’t be coming back.

**Disappointed and Frustrated by Subpar Service and Quality** I am genuinely frustrated and disappointed with my recent experience . As someone who appreciates good food and reliable service, this experience was a complete letdown from start to finish. **First off, the service was abysmal.** The staff seemed indifferent to my presence, and there was a complete lack of communication. It was clear that customer service is not a priority here. Overall, this experience was a total disaster. **I will not be ordering from here again, and I strongly advise others to avoid this place unless they want to waste their time and money**

Asked for Diet Pepsi and got normal so had no drink. Also asked for a bit of mild chilli on the kebab and didn’t get it. Chicken was dry. Ordered from this place a lot of times and used to love it but won’t be ordering here again

Our go-to. Todays was a bit off, salad tasted like it had been in the fridge for a bit longer than salad should be but the food from there is usually top tier so I can’t mark it down too much! We absolutely love it.

missing fries and drink from meal deal, but food received arrived hot and tasted good.

It was only just 5 minutes later than the end of the expected delivery window but that was already an hour and 5 minutes after I ordered so was a little disappointing. Even more so because the app notified it was out for delivery more than 25 minutes before it finally arrived

Good food and friendly driver 👌 😋

I’m missing. Wrap paid cash and still didn’t turn up

A little late because of distance but great food happy to help staff

ordered extra jalapinos never got any

Ordered food from here, came almost two hours late, ordered a chicken wrap meal, garlic mushrooms and a pepperoni pizza. Got a garlic bread, and two hot wing meals instead. We rang the place up and they said we can either wait for more food but it would take a while or get a refund. We asked for the refund and the man on the phone said ‘ill get the refund to you by the morning’, he had a disgusting attitude on the phone and was very dismissive of our problem. In the morning we got an email from just eat saying our refund was denied and we would not be getting our money back. Considering how much we spent on the food we would expect some of it back. Wouldnt mind, but the food was absolutely rank🤢would not order from here again even if you paid me. The service was terrible and the standard of food was even worse. The only nice thing about this place was the delivery driver! Avoid!!!!!!

i ordered kebab with garlic mayo but no sauce in it

so they gave me the wrong chicken which I paid for (joke), furthermore it was all soggy and not even edible. How are u gonna give me food that I can’t even eat ? Not getting what I paid for. Delivery driver was nice and chips were nice but like I’m not eating soggy chicken. Want my money back please but oh well, not a great experience Wont be ordering again. England are playing today as well , not what I wanted .

Really nice meal from this takeaway restaurant. no problem. Just read the notes next time please

My husbands kebab was cold the bread it was served in didn’t even feel like it had been warmed up

the food and the restaurant are excellent for food and delivery and this was the first time ever that they were late.

We ordered a wrap meal, garlic mushrooms, chicken wings and a pepperoni pizza. What we got delivered was 2 chicken wings meals, a garlic bread and chicken wings. We rang the restaurant up and the man on the phone said ‘you can either get a refund on just eat or we can send some more food out but it would take a while’. We opted for the refund because by this point it was 2:45am and we were getting tired, we ordered just after 1am. No refund was given because they refused! Avoid this place!

nice food. however delivery driver had several bags of food from different places all squashed in his car. food was cold (he probably stopped at several stores before delivering) and squashed (under four other just eat bags)

You lost a previously loyal customer tonight. This isn't the first time you've got our order wrong but it will be the last. Where was the salad on the Donor Kebab? Why did the Garlic Mayo taste stale? Why did my Shish Kebab only have around 3/4 of the meat (at best) I got last time? why were the chips soggy, cold and tasting like you've found them in a bin and warmed them up? We are done with you!

I left a note asking for certain salad to be on it with cheese but it has all salad on and I don’t like some. And the food was all cold

great food and I would of recommended it to my friends and family...

very nice food 😋 friendly driver 👌

Excellent tasty hot food, arrived early and overall the best takeaway I’ve had, ever!

Wrong pizza delievered ordered a mexican pizza got a basic chicken pizza delivery time was good

Pizza was undercooked and i ordered cheesy chips and they came without the cheese

Changed the delivery time and now saying been delivered and not received anything?

Food terrible tonight. I ordered a nuke kebab chips missing red salt. Cheese burger meal with ketchup and you put chilli it went in the bin... wont be ordering again now nearly £30 wasted no one enjoyed. The Pepsi didnt even taste like pepsi

order was wrong and wasn't corrected

Food was 10 minutes late & only just warm. Food tasted awful too. Totally disappointed. Will not use Hot Spot again.

food cold, 3 Items Missing ordered chips and cheese only got chips No drink and food ice cold

food was all done nicely and delivered hot too which I like when any restaurants can cook and then deliver their food still kinda hot rather than kinda cold 🥶 you see this is it they all vie for your business but you just want a kinda hot rather than a cold meal delivered its not nice

For delivery, i wouldn't bother. Staff just lie and fob you off when you call up and ask how long your foods gonna be was told 5 minutes and arrived half an hour later

Best Donner Meat in Warrington, just ask Luke The Nuke, His Favourite to, Wud Highly Recommend, U tried the Rest NOW TRY THE BEST .... Hotspot Bullseye.

it was excellent would definitely use more frequently

Cheesy chips were sub standard. Fries with a bit of grated cheese chucked on top. Wings were absolutely brilliant! Succulent and tasty 👌🏼 chicken pieces were a bit disappointing. Obviously a coupla pieces that had been cooked hours before. Very dry and tasteless 😩 All in all……a 5 outta 10 (and that’s just for delivery time and politeness of guy who deliver it). Won’t be ordering from there again.

Ordered food and just never turned up

the pizzas need more sauce on the base. tasted dry but when we hit a bigger patch of tomato base the flavour was great. chips not crispy and neither were the onion rings (never found a place that does crispy onion rings)

Went in person, great pizza and friendly staff

thank you for my food I enjoyed it verry much! I rate this,10/10 verry good!

terrible kebab was like rubber and cold

I accidentally entered the wrong address and the driver was very understanding and then came to the correct address. Food was good

Ordered from this takeaway numerous times and every time I order it only gets better, the sizzler burger is one of the best burgers I’ve had in this town, its value for money is worth it, will be ordering more in the future to come!

Absolute terrible service, one of there staff was very abusive threatening. I hope you can see this because you've made a bad mistake your lucky you still have your business. Keep looking over your shoulder because your gonna have a nightmare from now on. Thanks for being so nice 😂

Food was of poor quality and freezing cold

lovely donner wrap, shame about the spicy wings, they'd been crammed into a small box and gone totally soggy

Ordered sizzler burger with spicy wings combo, was absolutely worth the money, delivery time was fantastic and the food was absolutely spot on, great value for money, best takeaway in Warrington

Use this place at least 4 times a week, I order the donner every time I order, best takeaway in Warrington and staff are really polite and friendly here

Food was cold and packaging was all wet and soggy delivery was a joke waited over an hour

Amazing food and the kebabs are just the best!

Very good food well order again from you

Delivery driver was really nice he was really polite and kindly brought it up to my flat for me as I have a baby, food was nice and fresh and piping hot, would highly recommend very good experience overall

Says fries with nuke donner meal. Twice not received now. dont think they know there own meals themselves!

Ordered at 18.30 and driver didn't arrive until 20.14 so an hour later than estimated rang the restaurant twice and they couldn't give an accurate delivery window so food was much later than it was needed for. Driver was very polite though

Lovely food… but, the LARGE shawarma isn’t so large I’d hate to see the side of the regular. Asked for the salad separately but came on the shawarma making the shawarma look bigger…

One of the best doner kebabs I've had in a long while, I've had a kebab from here once a week for the past 3 weeks and each time it's been. 👌 I am slightly dissapointed in their garlic bread though as its just the same generic bread they use like the other places. I remember years ago though when the garlic bread was elite from here but they've obviously changed the bread since.

thought I got a bottle of pepsi for ordering over £25 but not too bothered about it. Chicken is great when you reheat it in air fryer to crisp up the fried chicken skin 🙏 would order again just so I can use It with my air fryer 😂

Not one for giving a bad review on local businesses if it can be avoided but this place is utterly disgusting, reheated chips with quite literally cold lumpy gravy, the chicken wings I have serious questions whether they were beyond out of date, they smelt so so bad and tasted really sour, if a refund was possible I would be getting one

No chips or can if coke delivered

Sorry to say cheap nasty gravey on the chips salad wot salad no tomatoes meat was nice thou

The fuel of kings. Without this establishments glorious kebabs, Warrington's biggest celebrity would not have been spawned. 10/10

The food was delivered early and was perfect, the taste, the flavour, the warmth, exactly as expected, definitely ordering from them again.

excellent food and excellent service

They forget to send me a pizza and the food was cold

MINGING!!! Ordered food an the chicken was pink i literally can not deal, food is greasy and the donner meat is always rock hard i want my money back my son is still suffering with food poisoning

food was disgusting and wouldn’t even feed it to my dog. chicken in the wrap was slightly pink and my son threw up off it, the garlic bread was greasy and cold and everything an the redbull cans came dinted, i will not let this drop what a waste of money!!!

Bund for burgers soggy chips soggy .. order was late first time I rang they said they were ok the way 15 mins later it still hadn’t arrived I called back .. all drinks for the meals were wrong I asked for vimto for the meals . Not impressed and we have orders from here many times before and it has always been good before

No spicy wings in the variety box and calzone burnt

Still waiting for my food, its been over 2 hours and still not arrived. should of asked them to deliver via pigeon because obviously that would of been quicker. told them i was concerned it would be cold he said he had a ''special bag' to keep it warm and couldnt give me an ETA. update on the food:it arrived half a hour later of this review was alright but asked for banana milkshakes n to add to the insult they gave me a strawberry one

Great food 👌 Good delivery driver 👍

I've waited for delivery 1 hour and had Coldest food ever not even cooked chicken I feel sick 😩

Fast delivery chicken kebab was hot and tasty good potion chips weren't that good had a donner wrap too but was covered in mayo which I don't eat overall 7 out of ten if my order was with no mayo and chips were better would give 9 out of ten

No salad in wrap wrap was hard and food was cold phoned shop but they said they couldn’t do nothing and apparently the wrap was free won’t order again

THE NAAN BREAD IS MOULDY AND THE TRAY IS SWIMMING IN GREASE

Chicken kebab nice flavour but warm Chicken wings cold and chewy 'Mixed side, was just a few bits if brown iceberg lettuce. Nothing else.

Meat was full of strands none of the shish was edible

My food hasn’t arrived and I must recieve a full refund or my food asap please.

🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔 Absolutely lovely food, the burger was heaven on a bun. 🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔🍔

Food was cold, late and disappointing

As always, food piping hot, fast delivery, friendly drivers and food absolutely bang on!

Food was left outside without me knowing. Food order was wrong charged £8.99 for an item I didn't receive but tells me no problem I will give you £3.50 refund. Absolutely rude guy on the phone arguing with me saying I ordered a completely different order and at a different address wouldn't budge. Avoid this rotten place

boxes came all soggy only thing that were hot were the chips and even they weren’t nice

Great food. Still hot when arrived. Many thanks.

This was our second time ordering and it was as good as the last time. The meal deals are great value for money and the Chicken Shawarma was delicious!

Vile disgusting place chicken was undercooked was physically sick that's after 1 bite!! Never ordered from here and won't bother again food trading standards have been rang!! Don't waste your money people!!

The food was okay but we asked to be rang and not knock on.. however, the delivery driver knocked which woke up the dog and therefore the whole house - which then caused a family argument about the time 🙃

Absolute Joke, food has obviously been remade and burnt in the process, received a call from the driver asking for me to open the door to find out he wasn't even stood outside my property. Chips taste like Rubber, not worth the money I spent on it at all. Very Very unhappy

Delivery was 30 minutes late garlic mushrooms were left off the order chicken tenders/ strips were missing

Extremely overpriced for the quality and quantity you get. Very poor.

Consistency in delivering great food, lovely and hot, and a cheerful driver. Many thanks 🤩

The food was tasty and still hot, by the time it arrived, but the delivery was 20 minutes late. 9/10 for food and a generous 3/10 for delivery time.

Food is ok to be fair ...last time i ordered and payed ...it never even turned up ...so wont order again

Always order from here but WOW food was freezing cold, chips was re heated. Pizza was disgusting, not happy and won’t be eating from here again

Great food as always, and arrive hot and quickly!

Great place great food. Any issues speak to Hadid always happy to deliver the best service. I'd recommend to all.

Cancelled order just because their service provider added a voucher They serve under cooked food n poor staff service

Food was very greasy and barely edible. It was so dirty as well with old bits of chicken on the tables and floor. Only positive was the people serving me as they were very nice.

Paid for dip didn't get it onion rings soggy food cold never order again.

The pizza was undercooked and was not hot Usually the food is nice from here 🤷‍♀️