Pixi's Caribbean Flavas in Warrington

Absolutely furious! Spent over £30, food was due to arrive at 8:10 then said it had arrived it hadn’t got here at 8:55 and was freezing cold, I rang the restaurant and he couldn’t give me an answer. He just said well It was Hot when it left….! All food stone cold and thrown in the bin! And now it’s gone 9pm and we haven’t ate.! My partner has coeliac and the gluten free food wasn’t even labelled!

the food arrived cold. we had to reheat but it was tasty

Literally the worst I have ever had strongly suggest AVOID

My Order was almost 2 hours late rang several times as a result the food was only just warm mac and cheese congealed chips soggy

Food wasn’t good waited 4 hours discusting

Delicious food, I will definitely be ordering again! Friendly staff

All yellow foil, containers, and outside tables & chairs.

waited for over an hour for the food

Food was cold arrived 1 hour late and portions were tiny not worth the money

On this occasion the majority of the order was good apart from the chips and drinks. We ordered large and got around 20 fries as well as the drinks were wrong. You spend £50 you expect a full bag of fries. Always something with these when we order.

Ordered Pixi's for the first time. Visiting from Scotland and staying in a nearby hotel. Food arrived on time and came piping hot. Portions are very generous. All ordered items were very high quality, but the oxtail was stand out for me, beautiful stuff. I hope to be in the area again just to order from here.

The food is awesome as always! The delivery driver was too 😍 #justsaying

Our food was cold and tiny portions! Delivery took a long time too. Its a shame because we love pixis but it isnt like the one in widnes town the portions and quickness. Not sure what is going on with the warrington pixis!

Food was delicious as always but it just takes so long even when you go in to order it took an hour but the staff were amazing and it is worth the wait

I can honestly say food was amazingly tasty but portions where awful . I paid £35 for 2 main meals which I had no problem paying but the size of the rice and the meals wouldn’t fill my 7 year old. Never again

lovely food. will be ordering. this was our first time.

over an hour late and like warm but tasted like pre-cooked and microwaved

Joke been waiting 2 hours for my food

Really nice food when it arrived but missing items as well as being really late

im gutted as I LOVE Pixis food...the curried goat was delicious but there was hardly ny meat just loads of bone and fat. also it was stone cold, an hour late and we only received a small chips instead of a large as ordered..which due to them being so cold we werent so bothered. we will order again however as the food is so tasty. hoping its just a one off.

All the food was absolutely outstanding, arrived alittle later then expected but it was well worth the wait would definitely order again

4 hours late for 2 bits of chicken slapped on top of some rice and a veggie burger than can be bought from your local supermarket.

First time leaving a review but I’ve ordered from Pixis countless times now. Food is absolutely stunning, I tend to go for the mango curry, rice and pea and I’ll order a few sides too. Their fried chicken strips are unreal. Also tried the island pizzas and chips in the past, absolutely class. The stew is a winner too. Their coleslaw has a sweet herbiness to it, absolutely lovely. Delivery not as quick as your standard kebab/pizza takeaway but it is well worth the wait. Will continue to order as long as I can!

Food cold by time of arrival. Asked to call instead of knock as it is a large building with multiple occupants. Turned up late, knocked, no apology, driver didn't even seem to be able to speak English.

Food very disappointing. One large piece of oxtail on the bone. Three small pieces of curried goat. Ordered a large rice that arrived as a small portion. Food needed heating up.

This place has declined tremendously. It used to be very decent. Hubby and I ordered two large orders for a total of £44. Received our orders nearly two hours later and the portions were ridiculously small. I’m sorry, were these portions meant for adult humans or mice? Delivery service was also incredibly sloppy and awkward as the lady couldn’t be bothered to walk to the front of our flat, and my husband had to walk all the way down to the train station with many people walking around. How would she know who to deliver the food to? Do not order from this place if you are hungry. You will be left waiting for HOURS as if we are living on island time, and be delivered portions for meerkats. Not worth the price at all. Save your money for a much better takeout.

order was never delivered, spoke couple of times on Tue phone and was told it was on the way for over 2 hours but the food never arrived by that time the restaurant had closed extremely bad service especially when spending nearly £50 on food will never use again and certainly won't be recommending to anyone else !!!!

My Lamb chops are burnt and small.

The food was nice but the delivery time was appalling. I wouldn't have minded if they hadn't reported that it was on its way.

Absolutely shocking took the money and the food didn’t even turn up. Then Then the staff told us it was out for delivery then when I rang back 30 mins later he said he lied it’s not out for delivery

Food was cold,, 37 quid for the amount was terrible

Awful, main part of order missing and paltry response from restaurant. The food i did receive was really nice but won't order again.

lovely food but always late to deliver

Delivery was late, food was cold and bland not as described on the menu

1 hour 30 & Nearly 11 calls later I get through to the restaurant who seem to be too busy to talk to me about where my order is.. then told it will be another 15- 20 minutes ( so it hadn’t even left yet) & 40 minutes later my order arrives cold.

called and they said 10mins away, over an hour ago

The food was great, really enjoyable, there was 1 thing though, I ordered the Island pizza with pepperoni as an extra topping, I got a pizza with just pepperoni on it, which I thought was a bit strange as I'd paid for the Island pizza(didn't get it)

Only one driver on so very late but I did get a phone call warning. Food was very tasty, thanks very much!

2 hours ten mins from ordering till arrival - first and last time I’ll order from here food time dont waist your time

Ok I've tried this place a number of times and it never gets better. Food being served that's been microwaved that's hot in places and cold in others. And ive just been given one small piece of meat in a whole curry goat dish. The rice is nice the dumpling was dry. Dirty cutlery being handed out and food being served on chipped plates

Ordered online via a local delivery app, an hour and a half after ordering, no sign of our food and phone lines are down so unable to contact them. Delivery app tried to contact them to find out where it was and no updates provided so ended up getting a refund via the app. Have ordered and collected previously, and they're just as slow at that, ended up waiting about 30mins after the specified collection time. Would avoid at all costs, wish I had read the other reviews about delivery first. It's a shame because the food is decent, service is awful and so not worth the hassle.

If you’re hungry I don’t suggest ordering for delivery, often waiting 2/3 hours even though they advertise quick delivery on social media, phone lines are on ‘bt call minder’ so no chance of getting an update, app isn’t much help either, had these issues for years, shame as the food is decent.

Portion size for rice & peas and brown chicken stew was pathetically small,especially as I ordered the large meal.Food was changed to delivered on the app 35 minutes before I received it and 50 minutes after the confirmed delivery time notification. Customer service appalling, tried to add an item to the order but this was to much trouble for the store staff, delivery driver turned up with an awful attitude blaming the restaurant and also refused to stamp my loyalty card.Horrendous experience.

Food was great when it arrived but was an hour later than originally quoted

Delivery time horrendously late and portion sizes tiny. Portion size for rice & peas and brown chicken stew was pathetically small,especially as I ordered the large meal.Delivery statues for my order was changed to delivered on the app 35 minutes before I received it and 50 minutes after the confirmed delivery time notification, Customer service appalling, tried to add an item to the order but this was to much trouble for the store staff, delivery driver turned up with an awful attitude blaming the restaurant and also refused to stamp my loyalty card.Horrendous experience. Also as the restaurant changed the status of my delivery to completed 35 minutes before I received it, I was unable to cancel my order.

I never in my life seen this rude unprofessional customer service like they have in this shop I am so chocked they don’t even like to take orders on the phone and they hang up on u if u ask about something unbelievable I just hope someone responsible sees this and help that shop bfr it goes down

I can't moan about the food because it's amazing when it all there and not waiting hrs for it. Tonight I order food for me and the family. I collected the food. I know how busy this places gets. So he told me on the phone half hr. Got there another 20mins wait and then when I got home they forgot 2 of the items. And the ox tail was mostly fat. Everything else was lovely. When I rang up he told me I hadn't order the items that was missing. I definitely asked for them i know that. Like said food good but they need faster n better staff.

Didn’t actually eat this food, it was disgustingly, swimming in grease. The salad was old and brown and the mac n cheese was like rubber

Cold food and delivery was about 2 hours late. If they could be honest about delivery times, it would probably be worth the wait. I really hope they can get it right

Avoid this place. Ingredients missing. Items missing. No apology, explanation or accountability. Scammers - Very greedy business. AVOID!

amazing food, amazing flavour and amazing service. 10/10!!!

I haven't received my order! Please let me know were it is?

it's not worth the money you hardly get anything for the rice of it

My order never turned up and the restaurant are not answering the phone I want a refund

Food very late and arrived cold. Portion of sweet potato fries poor considering cost and they were stone cold. Steak tough and overcooked and chicken wings dry. It’s a shame as flavours really good but for the price and the delivery time well off. Always been a long wait for pixis but seem to have got longer and quality worse.

Great to receive my food on time! Thanks guys

Food is always delicious, delivery can sometimes be a little slow but the chicken stew and rice and peas is amazing! The jerk chicken is the perfect blend of spice and flavour 👏

Absolutely beautiful food A*********

First time ordering from Pixis, and it’ll be our last. Delivery took 2 hours, meaning it was 1 hour late. The chicken in the wrap and burger was undercooked - pink & rubbery. Salad on the burger and wrap was non existent - I am unsure as to how one piece of lettuce constitutes salad. Ordered a side order of plantain - 3 tiny pieces? Horrendous all round!

Food arrived almost an hour and half late. Cold food. Wrap was nice but won't be ordering again

Good was absolutely amazing no grease loads of flavour. Slight hiccup with missing items however a quick call to them and they delivered the missing items. Can’t ask for more than that. Will definitely order again.

Best in warrington curry goat very nice service good too

Authentic Jamaican food, the staff were smazing and super friendly, we couldn’t have asked for better service!

Every-time we order the food is late and because it’s late it’s also soggy and most times it’s incorrect. We stopped ordering from here but thought we’d give them another go. Wish we hadn’t bothered. The staff when you call are so rude too, no apologies just rude. Pixies DO BETTER!!! Don’t bother ordering from here choose another place and save yourself a huge wait and below average food

Every-time we order the food is late and because it’s late it’s also soggy and most times it’s incorrect. We stopped ordering from here but thought we’d give them another go. Wish we hadn’t bothered. The staff when you call are so rude too, no apologies just rude. Pixies DO BETTER!!! Don’t bother ordering from here choose another place and save yourself a huge wait and below average food

Every-time we order the food is late and because it’s late it’s also soggy and most times it’s incorrect. We stopped ordering from here but thought we’d give them another go. Wish we hadn’t bothered. The staff when you call are so rude too, no apologies just rude. This will be my last order from here. Pixies DO BETTER!!! Don’t bother ordering from here choose another place and save yourself a huge wait and below average food

Really late and a ton of food missing. So disappointed waited 2 hours for this

Took over 2 hours to arrive and if the food was good I could have forgiven that but it was cold, badly tasting and very disappointing. Ive ordered before over a year ago and it was always good food. But every dish was poor quality this time :(

waited 2 hours for bones n peas, do not order rom here, joke of a place

food is currently over an hour late. Asked for a delivery update via text and got no response. Have tried calling repeatedly but no answer. Have left a message on the call waiting but had no reply. Very disappointing as I have had several orders from here which have all been lovely. It is particularly irritating to see the food marked as 'delivered' when that is not the case.

AVOID AT ALL COST! We waited 2 hours. It was updated on the app as delivered so I called to be told it was 20 mins away. Then the place is marked as closed. Probably should have read the reviews first as it seems it’s pretty much the same for most. £35 order plus £8 delivery. If you can’t meet orders don’t take them or reduce your radius

This is the best food place in Merseyside

Food was good but the drink was missing.

I don’t usually leave reviews but the service we have had tonight was horrendous. I’ve been ordering from pixies for a good few years, tell all my friends how amazing the food is… until now. nearly 2 hours for stone cold food. Half the order missing and what i can only describe as the dregs from the bottom of the pan! when i rang to question i was met with ‘and what do you want me to do about it’. Will not be ordering ever again!

Staff at Pixies are A* I got Brown Stew Chicken with Rice & Peas was Spot-On. If you like your food with a bit more heat speak to staff they'll add a scotch bonnet chilli pepper!!

I’ve been ordering from Pixis for a long time, but the service is extremely unreliable. The delivery times are often extremely long, sometimes close to 2 hours, and this happens almost every time I order. Recently, I preordered at 3 PM for 6:30 PM thinking it would come in time, but the food didn’t arrive until nearly 8 PM. When it did, a significant part of my order was missing. On top of that, the food is usually cold by the time it arrives. At least in the past, the food used to arrive warm, even if it was late. Now, it feels like the quality has completely gone out the window. I’ve decided not to order again, as the frequent delays, missing items, and cold food make it not worth it.

never turned up phoned shop hour and a half after it should have been with me said it hasn't even been sent out plus don't have what I wanted so cancelled the order

Delivery takes way too long, order early or not at all and expect it to take nearly 2 and a half hours

Although delivery took a while so worth the wait food was full of flavour tasty and fresh delivery driver was lovely and apologetic about the wait will definitely order again or visit the restaurant it’s self

Just tried this great little takeaway on recommendation from my son. The food was fresh, tasty and healthy. Thank you "I'll be back"

Waited over 2 hours for my order. The status was marked at delivered which it was not. Ask for an update to be told the courier was on the way. Waited another 45 minutes. Called the place 3 times and no answer. I have contacted to get my money refunded. Terrible service. Especially marking the order as delivered when it hasn't.

I didn't even get this order what a joke. they have done this now twice. Shame as the food is good but shocking delivery or none delivery

Food was ordered at 6.10pm and received a delivery notification of 6.45-7.05pm food has still not arrived. Spoke with the restaurant directly at 7.30 and they informed of delivery difficulties however assured me they would get the delivery to me by 8.10pm still not arrived at 8.20pm this is absolutely unacceptable Eventually arrived at 8.30pm

cold food , hardly any meat in the curry

ordered gravy with my food but never got it

Over an hour late, rude staff and when the food finally did get here it was cold. Mac and cheese was stuck together and tasteless, chicken & chips were dry. Absolutely would not recommend,

ordered food at 6:50...it's now 9pm and still no sign of it. been told its on its way twice and nothings turned up.

Can’t comment on the quality of the food as Iv order over an hour ago and it’s still not arrived. If the restaurant can’t deliver within the timeframe then they should lower the radius. Ridiculous

Food is gorgeous and delivery staff were polite!

I have seen this place a few times but never tried it went gym tonight and were given a leaflets so got home and place a order very impressed lovely people and food is 100% will be using again and will recommend them 😉👍

I’ve had food from Pixis in Warrington several times. I’ve never once been disappointed. I usually go into the shop and order and take my food home. The food is excellent, the flavours are amazing and the quality and price is great too. This is a small business and food is cooked to order so sometimes you have to wait. But I can tell you, it’s well worth the wait. 5* from me

Dont bother ordering from here unless your really not hungry. Food ordered, took two hours to come, we had family over and after receiving their leaflet through the post thought i would try again as id been in the past. Food took two hours, kids meals were missing and food arrived cold so we ended up having to put the oven on anyway to cook something for the kids and warm the food up. The customer service is disgusting after a long period of time on the phone we came to the agreement (although not entirely satified id given up at this point) to accept £20 refund considering it was a big order. We were told to send our bank details which we did... Then told it will be sent on monday when banks are open.. still waiting. After phoning and asking when the money will be sent a guy that works there said 'the manager isnt in sorry' so i continued to ask when the manager will be in and can they phone me back... Literally a second later the SAME GUY comes back on the phone and says 'Hello Pixis' i knew it was the same voice so i stayed quiet, to which he says 'im the manager' honestly this place is a joke and we will be getting our refund, we arent the first people by the looks of things!

Ordered for the 1st time tonight. Food was amazing, especially the oxtail & dumpling. 👍

Great food as always, kind and friendly staff

Curry goat was old meat swimming in oil, inedible. Pattie was a cornish pastrie and burnt. Plantain was burn and soggy and the mac n cheese was just pasta with microwaved cheese on top. Pictures we have taken reflect all of this. Highly disappointed

2 hours for a delivery! Will be there in 5 etc! Food turns up cold and bland!! Shocking service and bad management and customer service!! Not using again!!!

Very small portion for such a large price

10/10 as always curry goat is mouthwatering recommend it to anyone

Absolutely phenomenal as always, never once ordered and been disappointed! Food is delicious, and always arrives fresh and hot. The gentleman who delivered our food was so polite and lovely, amazing customer service and amazing food, everytime.

I'm not ordering here again. my food came after 2 hours, no sauce and ridiculously bad customer service. I just wanted a little taste of home. This is disappointing.