Hot Shots Pizza & Fastfood in Dudley

Ordered food payed on the app never came rang a thousand times said food was on way never came rang a thousand times again to no answer dirty horrible cockroach’s

Disgusting 5 stars atmosphere FOOD HAD TO GO TO RUSSELS HALL HOSPITAL FOOD POISONING THE OUTSIDE OF THE PLACE IS DIRTY THE STAFF ARE NASTY LIKE THE FOOD THEY PUKE UP AND SERVE YOU should be closed down

Always hot food good bunch of lads always fast delivery

Second time we've ordered from here, and the food was really good both times 👌🏻

Good for the money there sauce 👌 is the bomb could cook chicken wings bit longer

Great food. fresh and hot. Excellent Customer service. Thank you.

The smash burgers are very disappointing , the patties are very thin and no flavour, we ordered a burger with 2 patties on and the whole burger was thinner than a mc Donald’s happy meal burger.. paid for extra jalapeños but only had 2 small ones on the burger, Also the fries were cold! We ordered the mixed grill kebab box as well and b

Top Class, And For Price Great, You've Got A New Customer, Thank You

Waited over an hour and a half just for a small marghetia pizza it come the pizza stunk of a dirty grease and had all chicken and peppers over it when I stated I only wanted plain magretia won’t be ordering again

The food was awful I ordered a variety box and a chicken Burger as I was hungry, delivery came after an hour and a half The food was cold. The chicken was very old only thing that was alright, was the fries never Order from there again

Always pippin hot when the food arrives recomend the new spicy wings always good service online and over the phone would highly recommend this takeaway shop

I would not recommend really bad customer service didn’t even get to ordering my food got cussed at multiple times and also very rude behaviour the place is runned by a bunch of idiots who are very under qualified have never been spoken too so horribly by anyone in my 33 years of living only reason I have a star is to write this review to warn people this place should be shut downs for good and for what I have heard the food is terrible ⁉️DO NOT ORDER FROM THIS PLACE ⁉️

Dont order from here cant even get order right and still charge you the same price very poor quality

olny problem i av is add food menu thru door so ordered last week end but now go 2 order a week later it says we dont deliver there to ur area wv4 apart from this problem food was good thats why wanted 2 order again

AVOID THIS PLACE shocking customer service, every single time i’ve ordered it’s taken a stupidly long time to come and received horrible attitude over the phone. terrible all round

The worst attitude i have ever heard on the phone, pizza tasted sour, DO NOT ORDER FROM HERE

Ordered doner wrap and 12 nuggets and fries food took over hour. the wrap was just tasteless cold. Nuggets were alright but fries were soggy and cold won't be ordering again vile

said my food was delivered and it wasnt after i waited hours avoid them

Ordered toke over an hour after the estimated delivery time

Ordered it 2 hours ago still not here keep calling up the place saying they will be a couple minutes an there not

Ordered 2 kebab and chips for delivery. Waited longer than advised and couldn’t track their delivery. When it arrived it was cold tasteless and basically good only for the bin so that’s where it went. Wouldn’t recommend and would never use again.

Ordered last night, 2 mixed kebab with fries, chips were nice doner meat was ok but the chicken found loads of stringy bits and skin. Went in bin.

Great food excellent service Amazing selection of food at great prices Pizza with stuffcrust Tikka n chip

Lovely place, lovely food, very friendly customer service, use regularly always impressed

Ordered food from here, the chicken strips and fries were nice. I had two legs and a thigh and they were all pink inside. Also, the skin tasted like soap. I’m sitting in front of half a meal inedible The drinks were warm too.

Love the buy one get one free pizza here would highly recommend 💯

Cracking place to eat if you wanna wait 40 minutes for a delivery to eventually turn up

Wouldn’t recommend….ordered chicken burger meal the chicken wasn’t cooked and literally had a dot of mayonnaise🤦🏻‍♀️&ordered bbq chicken wings and they wasn’t cooked the best thing about the meal was the fries

Great takeaway place, my go to. Friendly staff, great customer service, piping hot food, never had an issue with quality. I'm not far from HotShots, just chronically lazy, but delivery is always lightning speed! Love that they often call to ask what you'd like instead if something isn't available, eg a specific flavour of Ben&Jerry's, and then often given a free additional item as apology. It's the little things!

Been using hotshots for years now. Always fresh tasty decent priced food. Never had a complaint:)

chicken meat and fries I expected the chicken meat to be spicy The bbq sauce is ffing awful that is no way bbq sauce it was like so sweet and sickly I WILL NOT BE ORDERING AGAIN....

Very pleasant delivery driver. My burger was super hot which was quite amazing considering it went on a 2 mile drive. Very tasty too. Nice one Hot Shots you sorted my very late night hunger right out 👍🏼

Ordered from just eat app which stated order delivered which it wasn't. Called restaurant and they advised 10 mins. Order came 20 mins later. Zinger burger arrived which apparently doesn't come with hash browns. Ordered stuffed crust pizza but came with none.... chips tasted liked dirty oil..... overall not good and wouldn't recommend 😕

Was told 45 minute wait, within 20 minutes food arrived. They did forget the drink, driver offered to get one but we just said to leave it until next time. Within 10 minutes, driver was back, very apologetic with 2 drinks and a tub of dairy milk ice-cream, can't fault service or food been going here for a while would definitely recommend.

Waited three hours for food that never showed. Called repeatedly and was told driver was 5 mins away. Refused refund as "a manager will need to contact us" for that. Utterly abysmal, avoid at all costs.

Pizzas are as nice as ever but the chips have changed to fries which aren't very nice. Good value though

I only go here now as the pizzas are amazing the pizza base is spot on cool staff they do great food in my taste of likes iv just ordered again iv been here about 3 times now this is my 4th time gonna enjoy...

Nearly choked to death on small piece of plastic DONT ORDER FROM HERE

First time using this take out and what can I say the staff are lovely helpful ordered 2 pizzas beautiful food would highly recommend and will definitely be using again

In my opinion best pizza around our area. Great staff and quick turnaround.

Ordered via Uber eats over 3 hours to arrive each time I called I got lied to saying driver on its way then it’s in the oven we are busy. Can’t keep up with their own lies. Don’t bother it’s quicker to travel to Italy & have the real deal

Would give it 0 stars if possible. Worst service ever! Rang after an hour and a half of no food and they haven’t even started making it! 2hrs later still no food will be requesting a refund and will never re order from this place again!

Counter person was good and food was very nice . Changed my pizza place to Hot Shots 🔥

Just had a just Eat order come ... mixed kebab was just a kebab and watery.. zinger burger chewy ,came without its salad .. pieces of chicken over cooked and dry ... kebab warm , watery , flavourless ... 4 meals already binned !!!.. only thing that tasted right was the Pepsi !! 1 star cause the driver had some manners and was polite !! Otherwise wasted money ..thx for that!

Highly recommend! Food was delicious and hot. Would defo order again! Very impressed

Good place but need to improve the menu a little other than that good customer service good value and food is good too.. so guys let's see a little Improvement on the menu and get that 5 star ... I will go back to dine there no doubt.. oh forgot very clean too

Chicken was undercooked,,chips tasted like they hade been re heated, whole thing went in the bin absolute dogs dinner. will never be ordering from here again & I don’t recommend

The pizza here is great, don't let the good hygiene rating put you off lol, all adds to the taste. Two for one offer means great value if you need two pizzas.

Ordered food and it came asap. Brilliant pizza, brilliant food all round.

Waited 2 hours, order never came. Phoned them 4 times asking if my order was coming and they continuously said its coming even though I asked them to be honest with me. If you're not going to deliver it just be honest and say it instead of being lying c**ts making people wait!!

Superb pizza best quality here😋😋

Great food, reasonably priced with good honest service

Love this place. Not too pricey, very nice pizzas. Had x large pizza chicken chips, sauces that was available we got replacements. Big Pepsi. Lovely

Used to be good a few years back gone down the pan now,. Multiple wrong orders and upset stomach after eating. Has a food rating of 2 out of five on the government website the food standards agency has clearly reported improvements are necessary.

This plase will keep you fed its a raly good family busines and the foods top quality I would go hire befor I go to piza hut that's how I feel about it the pizza is NOT sewini g in oil it's just the right amount you need for the base good parposhtions and grate price you can feed your falling on 20 pounds its amazing value and thay do bye one get one free totel value for money plesher to wait in the shop for my food to.

I love the pizza but as I write this I am currently waiting for my order which has taken 2 hours and 30 minutes so far I am not happy at all I dunno wether this is a problem with the business or just eat but it's unacceptable

Had a meat feast pizza. After about 4 - 6 hours I had very bad diarrhoea. It was confirmed by the doctor it was food poisoning. I had diarrhoea for 5 days nearby pass out .I'm OK but cost me a week work in lost of earnings . Never have anything again from there .

Aint got a bad word to say been going there since its opened. Staff are great so is the food

I had pizza last night which was cooked and taisted lovely very fresh and I would definitely use again

I normally don't leave reviews but I had felt i need to warn people - absolute disgusting food, from experience a lot of food is left overs from the night before or of very very cheap quality

It's a little bit far from where I live but the delivery driver was great, food very nice.

Didn't order direct, via just-eat but the food was quick, tasty and definitely worth the money. The delivery guy was friendly and really polite even if he was a Liverpool fan 😂😂. Will definitely use again.

Pizzas are the best ones around And the offers they do make it great value for money.

Worst food IV ever had went in the bin

Absolutely love the food its all perfectly cooked, my daughters fussy but even she loves it, quiet cheap aswell, fast delivery

Excellent food and delivery service. Highly recommended 😋👍

This place is fine, ordered kebabs and chips from there tonight and we enjoyed it. The grounds around the takeaway are really messy though and the sauce on one of our kebabs was missing.

Food was delivered on time and was really nice . Would deffo order again evrything was present and correct . Would recomend this resturant

Food awful over 1 hour late Then they delivered the wrong order

Ordered at 19:45 got told 1 hour rang the shop after an hour got told an extra 20-30mins, 40 MINS later food finally arrives, complete joke waiting 2 hours for food

Great service, friendly staff, really tasty pizzas

Chicken was fresh and delicious

Just open up my box of pizza and got ants all over my dinner never coming back here never again

I always order from here bt after tonight not again food was cold and hardly cooked and when I opened the box all the topping on the pizza had slide off and stock to the side of the box not impressed at all

Poor service items missed off yet again

waited more than 2 hours for food that wasn’t even being cooked until the 3rd call. parts of my order were missing, and nothing was done about it. shocking customer service and even worse food. soggy chips and wetter wraps. workers don’t seem to understand what ‘lettuce and cucumber only’ means with onion being on both my meals. wouldn’t order again

Local, good food, good customer services, would reccomend.

Quick and pleasant delivery driver to hotel Cheese chilli nuggets very good Pizzas spot on , maybe a lil bit longer for peppers to be cooked but that's it Will order again when in the city Chilli sauce ..... Next level best I have tasted in ages Thanks guys

Discussing I orederd zinger burger meal the chip was like they had been cooked left to get cold the reheated and the burger wasn't spicy at all never again will I be ordering hear 🤢🤮🤢🤮

Same with the rest,customer service socks #shame

Beautiful food, delivery drivers are arrogant though

Really enjoyed the doner kebab wrap of big portion fresh salad. Chips was on the scabby side maybe that’s a one off? Good selection of food Foreign Coke ? Lol. Fairly priced

I like how the shop is always clean. I feel like I can eat from here Need to work on customer service ..

Staff need to pay more attention to their customers and serve them properly

It's alright food but a little pricey

Excellent food use hot shot all the time

Very nice food always fresh and delivered on time i would recommend to everyone who loves a takeaway.10 out of 10.

Hit and miss, good at times bad others, not much help but there you go.👊

Regular customer, only once had a problem, where a staff member forgot he spoke english when i complained. However since then food has still been amazing. Everyone has off days i suppose.

Me and my friend ordered hot shots and we ordered 2 mixed kebabs in a pita which was massive and I had to leave a quarter of mine and my other friend had small chicken and chips, he said it was very nice. I would highly Reccomend this restaurant.

Always order from here on just eat. Always on time and good food. Garlic cheese pizza is the best.

never ever ordered from here but ther drivers come to mine when they should have gone to next door still keeps happening if it happens again i will expect your drivers to take a reading class because 41 wellington road and 42 are two different houses stop waking me up at lat night if not ill take it further its happened for weeks now you shpuld think they would have known by now as i send tjhem next door and its always for them idioits

Always great food and delivered fast

I feel privileged to have such good places to eat in the local area (Dudley) ;), Good food, friendly staff.

Muy bien un gran servicio de comida pero necesita más espacios para aparcar y necesita luces en parque automóvil defornatly recomendar

If I could rate 0 stars I would... Ordered a pepperoni pizza didn't have anything about hot stuff on and they won't change the order for us. When we rang in saying its the wrong order they started arguing down the phone. Very disappointed won't be ordering from them again!

Beautiful food and very nice people