Based on 1.440 opinions finded in 2 websites
Based on 1.440 opinions finded in 2 websites
Nº 277 in 695 in Oldham
Nº 38 of 84 Other cuisines in Oldham
Opinions
We have always loved eating at the Horton(been going for years)but our last experience was very disappointing.the chilli came in 3 small dishes,meat,rice and nachos,(not one large bowl as previously served in the pub)didn’t fill us up at all and not worth £15.on the plus side the waitress was superb and the pub is lovely.will need to here good reports before we eat there again
garry coverdale . 2024-12-13
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Waiting staff were lovely but can’t say the same about the food We were greeted with four items not on the menu, Saturday evening and they’d run out of pub classics. Ended up ordering the fish and chips Although it looked nice the underside of the fish was not cooked and very soggy, my other half had the cheese and onion pie which was nice but a very small portion. Very disappointing and won’t be back in the near future
Janis King . 2024-12-07
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Lovely Sunday lunch and excellent service.
Joe Stringer . 2024-11-24
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Absolutely amazing dinner, well presented and lovely friendly staff
penny bird . 2024-11-24
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Me and my partner ate here tonight and it was STUNNING. My first time ever trying Gnocchi and it was delicious. My partner had the Barnsley Chop and devoured it. Would definitely recommend and will be returning.
Bm 7 . 2024-11-23
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Really friendly staff that were very helpful with the new menu. The food was amazing, definitely will be coming back!
Sean Mayberry . 2024-11-22
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New winter menu is gorgeous! The chicken thigh jalfrezi is the best! My partner got the steak and he loved it too!
Georgia Glover . 2024-11-21
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Always great, a real pub as well as a restaurant
andy roberts . 2024-11-05
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Nice pub, nice food, lovely staff and good ale.
Jeremy Scott . 2024-10-22
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The cheese and onion pie is quite simply delicious. 👌🏻
Carole Webb . 2024-10-21
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My "go to" for a decent meal and a few drinks , really nice place food always on point, 100% recommend
TheBigTofficial . 2024-10-07
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Lovely place. Staff are friendly and welcoming, homemade food is great and the pub is clean and well looked after.
Steven Lancaster . 2024-09-21
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Just met up with family and 2 dogs from North Yorkshire, Cheshire and North Wales for a birthday get together. Once upon a time we all used to live in Royton and frequented here often so was a bit apprehensive of how it was many years on. I think it may have a new tenant/owner but it was well worth the long journey for all of us as the food was delicious. If you are local and have not been please give it a go, I'm sure you will return.
Carol Joyce . 2024-09-15
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Disappointed - been a few times and thought I’d give it one last go Again, all the specials were fish Again, not all the main menu was available Again, waited over an hour for mains to be served & the place wasn’t even busy. (Only 4 tables in) Food only only warm not hot, again. Missing items from platters, again!
Harriet Leech . 2024-09-11
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Excellent food and service, great gluten free options too! Highly recommend a visit.
Catherine Jones . 2024-09-08
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Very dissapointed. A party of 10 covers so not a small amount of money involved and each and every person didn't have a nice thing to say about the experience. Speaking personally I went for the Sunday roast...... Two half potatoes, a section of stem broccoli (under cooked), what I think was carrot and sweed mush, a small slice of roast beef that was mostly fat and grissel and a slice of the driest and tasteless turkey. Apart from that it was OK. The tonic water I had was fine.
Ford Mondeo . 2024-09-08
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We have been several times always good very efficient nice staff only had one bad time when w e sat next to a table of loud mouthed families who I suppose would have been at home on a building site
Douglas Heslop . 2024-08-29
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At long last this place is back to a very professional. Restaurant. The food was amazing the service was perfect and the servers were very nice and very polite. We stopped going about 3 years ago because the owner was a joke. So now it’s back at the top of our list. Which is great because it’s very local for us. Well done the new owners and 5 stars to all tonight’s staff. Thank you again. Stu.
stu brown . 2024-08-26
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Tracy was very helpful and friendly. Brilliant service from start to finish
donna fanning . 2024-08-24
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Great food great service Very impressed by the warm friendly welcome when we arrived Quickly shown to a table Waitresses were friendly attentive and happy everyone of the staff were happy to help Orders were taken quickly good arrived piping hot Everything we had was well presented and great value for mone The steak and ale pie was packed with succulent steak and filled the whole pie The pastry home made taste and just the right size We had starter s a main and 🌈2 Desserts There were 4 adults in our party The atmosphere was lovely We are planning to go again soon Great British cooking at its best
Linda K . 2024-08-17
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Lovely food, eaten here a few times and never been disappointed. Nice atmosphere, friendly staff especially our waitress Lola. Always recommend this place to others.
Melanie Ambrose . 2024-08-16
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A fantastic dining experience, food was delicious, despite it being a busy day service was good and we did not mind waiting as we were told the food was all freshly homemade. Our server Lola was very helpful and friendly, we will definitely be coming back
Clinton L . 2024-08-16
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Came to this beautiful pub today, first time since it’s been took over by the new lovely owner, it did not disappoint. Owner and staff were all friendly and welcoming on arrival, we also had a lovely chat with the owner Emma for a while! Didn’t have to wait long for service on drinks or food order. I had a Sunday Roast and it was delicious, perfectly presented and so filling, we were told there was a wait on food as the pub was very busy at this point and it did not surprise me. We waited no more than 30/40 minutes though which is acceptable for a home cooked food pub/restaurant. Would recommend this place to everyone for food and drinks as it’s a lovely friendly and warm atmosphere in there and we will definitely be coming back!
Meg Lowe . 2024-08-12
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Waited over an hour for starter and then again for mains .Food was awful Sunday dinner cold, rock hard warm ups for roast potatoes. Meat stone cold gravy had that much pepper you couldn't taste anything . Ordered 2 gluton free chicken burgers on gluton free buns..... they came on toast , not told they had no GF buns when ordering or at anytime in the hour we were waiting for our food. We were there 3 hours , 2 hours.15 minutes waiting 45 minutes eating.Totally spoiled my sons birthday meal .Won't be going again.
jheald08 . 2024-08-11
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Service exceptionally slow, waited 3/4 of an hour for starters after ordering then 1hour after starters to them bringing the mains. My particular meal the Sunday dinner was cold , roast potatoes hard , pigs in blankets missing though they were on the bill. Ordered 2 gluton free chicken burgers on buns they came on toast !! No gf buns but we weren't told or given the option to order something else. Was also charged full price. Hasten to say I won't be going again . Disappointed as we had been told it was a fab place to eat. Also staff couldn't stop arguing amongst themselves
janet heald . 2024-08-11
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We booked a party of 8 for a business meeting, and the staff were absolutely fantastic despite dealing with a difficult situation with another party. It’s appalling how some people think they can treat others. Kudos to the team for handling it so professionally. Our food was delicious, and the service was excellent. Keep up the good work!
jessica M . 2024-08-07
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Terrible with a capital T myself and my family decided to go to the Horton Arms to celebrate a family occasion and were extremely disappointed with the service we received and the standard of the food that was presented to us. We have used the Horton Arms for many years and have had no real complaints or issues with either the service or the standard of food. The service was poor and we waited for over an hour for both our starters and our mains after our starters. We complained twice about the time the food was taking and nothing was done or any extra effort to correct the inconvenience. The chef was stood in the bar rather than preparing food flirting with the female bar staff and waitresses. The food when it finally arrived was stone cold and looked like something that had been thrown into the trash. We will never use this establishment again as the staff and the food have dramatically fallen since our previous visits as plenty of others have left review on below.
NikNak . 2024-08-07
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Great pub with a wide choice of meals on the menu.
Paul Fogo . 2024-08-05
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Attended family event at the Horton Arms. Staff were amazing. Proper traditional food was on hand. The meat and potato pie was out of this world. Hats off to whoever made it. Very smart inside. Looks like a refurb took place not long ago.
John Smith . 2024-07-31
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The food was lovely, but the service needs a lot to be desired, we waited over an hour for our food to be served, plus I ordered an extra beer to go with my food which was forgotten about, I had to remind them more than once, so we won't be going back anytime soon ☹️
Andy Bennett, aka Headbumps . 2024-07-28
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Some of the best pub food I’ve had in a very long time. Service was second to none. Cannot advise this place enough!
L B . 2024-07-13
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Great food, different to the usual substandard generic pub menu's All staff were lovely, chatty and helpful.
Ellie Mc . 2024-06-22
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Went there today with my parents, staff were friendly, foods excellent lovely atmosphere, will definitely be going back.
James F Manning . 2024-06-19
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Great pub with excellent service and food
Jo Brierley . 2024-06-15
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Had a lovely meal here today. Friendly and fast service and staff helpful and polite. The brie and pancheta parcel starter was to die for and so was the Fire Hot pizza
Tracie Wainwright . 2024-06-02
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Went here this evening where we ordered three rump steaks, one came out a tiny thin sirloin which was dry and overcooked. The very stressed and, in her own words, “flustered” waitress said that we wanted it well done!? Which we did not….very very poor staff customer service….How can this pub be nominated best food pub of the year!! Staff need some training on how to be with customers! Extremely overpriced for the quality of food we got…We will not be returning….the management need to sort their staff out!
Dave Papierowski . 2024-06-01
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Had a lovely lunch here this week. Food was great, amazing table service and a nice atmosphere. What more do you need. Definitely recommend 👌.
Shirley Roberts . 2024-05-30
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Good food, pleasant staff and a very nice pub.
Pauline Rowlands . 2024-05-15
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Great last minute stop off for Sunday lunch
Adelle Hart . 2024-05-12
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Poor service and quality of food was poor nowhere near previous standard...
Sandie Radcliffe . 2024-05-09
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had a wonderful afternoon with colleagues food was amazing staff vwry friendly and helped with recomendations that all went down very well
Sandy . 2024-05-09
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Great food. Highly recommend the cheese pie
Chris Nixon . 2024-05-07
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Lovely place to go with family & friends, food selection very good quality, prices are fair related to products. Not cheap food, don't think you will pay cheap. Book a table and your rag pudim, they go fast!! We had issue last time we came round, was rectified by Emma, very professional. Chef very attentive, came around to explain about the way the food should be prepared. We defo will return, as usual. 👍
Janio Kloster . 2024-04-25
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There was around a 45 minute wait when it wasn't really that full I was told it was because they cook everything from fresh obviously good to hear so I was really looking forward to my food. What a disappointment the £13 steak ciabatta had next to no steak in it basically a pepper sandwich the chips were really greasy and the onion rings were cold. Needlessly to say I will not be returning you get better food and service at weatherspoons.
Andy Frodsham . 2024-04-21
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There was around a 45 minute wait when it wasn't really that full I was told it was because they cook everything from fresh obviously good to hear so I was really looking forward to my food. What a disappointment the £13 steak ciabatta had next to no steak in it basically a pepper sandwich the chips were really greasy and the onion rings were cold. Needlessly to say I will not be returning you get better food and service at weatherspoons.
Andy F . 2024-04-21
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This is a great pub with high quality food and really friendly staff. Thoroughly recommended - steaks were delicious but all food of a good standard. We will be back.
Fiona A . 2024-04-07
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Called in for lunch, greeted by a friendly happy woman who showed us to a table straight away. The food was excellent and reasonably priced. We were impressed by the interior, nicely decorated.
Mike . 2024-04-06
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Enjoyed a lovely meal here with my husband the food was delicious
Sharon and Craig Smith . 2024-04-06
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Visited with a party of 10, staff was really attentive, couldn't do enough, even gave me my Yorkshire pud with ice cream (gorgeous). Thank you we will be back👌✨
Woady Pies . 2024-04-01
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First time coming here, initially to just use toilet however got refused which is fair enough. we compromised and asked if we can buy some water and then the female bartender then had the audacity to ask for my ID!! Absolutely horrible experience, made me and my friends feel incredibly uncomfortable and distressed
Shi Wai . 2024-03-28
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Thought it would be a good experience coming here considering the reviews , Asked me for id for a cup water and wasn’t able to use toilet without asking numerous times Poor bar service for this great place
Harry Ivill . 2024-03-28
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Food was nice,high end prices for pub food but service and wait time shocking, practically empty and we still waited over 40 minutes to order and for food,was completely ignored, had to go to servers and ask to order food and for bill,shame as don't know if we would return
sue dolan . 2024-03-28
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Good atmosphere, lovely food and such friendly, welcoming staff! Thank you 🌟
ellie norah . 2024-03-16
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The best pub in Oldham bar none. Scrap that, Greater Manchester. Great food, great atmosphere, great times. Some facts about the pub: Emma can lift up a bar stool, whilst she is sat on it. Carl is part rabbit, part machine, his sole purpose is to make you and your loved ones happy from the minute you enter the premises. The bar staff as a whole operate a rule - if we don't laugh at your jokes, you owe us a drink. This either results in laughter, or them socialising with you, a cunning win win scenario. The food is cooked with loved, greased by the tears of baby Jesus himself (insert other relevant god where applicable, they are ridiculously inclusive like that) Dogs are welcome, even ones that identify as cats. All in all I wholeheartedly recommend this pub, a warm, welcoming place that makes sure you always leave with a smile on your face. If you love a pint of light, come here, i swear it's the best pint of light you will ever have. The crisps are lovely too. See you Friday guys x
Dave Martin . 2024-03-13
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Great place to eat or just for a couple of drinks with friends. The steak and ale pie is fantastic.
Jonathan Higson . 2024-03-10
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Payed a visit for birthday lunch today food was lovely staff very friendly and they put a candle in my pudding was so nice of them thank you for a good time
karen t . 2024-03-06
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Wow ! Service has been second to none the staff have been amazing we come as a family of 4 and it was pie week and the pies was as fabulous as Marie’s cooking!! Thanks for the great experience and first class service we love it here and love the friendly atmosphere you staff offer 🫶
jennie brav . 2024-03-05
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Really good food. Nice selection of alcohol available. The pies are thick and filled well with tasty fillings. The burger was lovely. Nice and thick meat tasty sauce. The fries were good little small ones but easy to eat and the homemade coleslaw was creamy. Would recommend a visit.
Craig Stocken . 2024-03-01
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Lovely, friendly staff and homely atmosphere. Bit disappointed that a few dishes were not available tonight! Although, we were provided with a taster, for our starter.
deborah martin . 2024-02-29
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Wonderful food, wonderful service
Marsha-J . 2024-02-28
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Lovely food birthday meal for a friend
Louise Robinson . 2024-02-17
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Booked a table of 20 - had to preorder which is expected. Arrived at 6pm for our booking time. Plenty of time to get drinks and be settled. Food started to come out about 40 mins later - in my opinion perfect timing. We all got to catch to and chill out. Food was fresh and hot and all came out at the same time. Very well organised. Staff were so friendly especially the lady with the short hair and glasses . Just really nice, cosy experience with family and the food was delicious. Thank you. Hospitality is a thankless job x would defo recommend
KeeJane77 . 2024-02-17
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Despite the fact that it wasn't busy, (we booked early) the atmosphere was warm and cosy. My servers were attentive, efficient, and friendly. The food was delicious and I am wondering why I don't go in there more often. I intend to change this as we had a thoroughly lovely time.
Jane Pearson . 2024-02-15
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One to avoid! Fish was all batter and two mouthful of fish . Did complain but nothing was said or done. Almostt like they dont care. Service was terrible too, waiting staff to steched .
gina clewes . 2024-02-03
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Always polite and attentive staff , food is always absolutely spot on ! Recommend a visit 👌
Tracey Porter . 2024-02-03
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This place is ok. Quiet Thursday night. The dish we wanted wasn’t available. Food ok. Came out wrong twice. But corrected. Not sure I’d return.
Zoie Thompson . 2024-02-03
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Lovely pub, food and service great.
Joanne Godson . 2024-01-26
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Early evening midweek night so not at all busy, however, waited an hour before being served and the food (fish and chips) was dire. It’s been a while since our previous visit and ownership has changed with food quality and service taking a nose-dive. Won’t be back.
MrPicky1 . 2024-01-25
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Gorgeous inside and out! Parking across the road. Love the food and staff are so nice
Danielle Langley . 2024-01-25
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2nd time a the Horton arms. Food was amazing again. Had a lovely roast beef dinner and yhe service was great too
Fiona Wilmott . 2024-01-21
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Love this pub. Food is amazing, staff are really friendly and the atmosphere is lovely. Such a cosy and welcoming place.
Amy Parkinson . 2024-01-13
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Staff were really welcoming and the food was delicious
Lynda Turner . 2024-01-11
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Expertly cooked Roast beef lunch. Lovely service staff. Great music. Recommended.
Mark Webster . 2024-01-07
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Went for the first time yesterday and I loved every minute. The food was amazing and plenty of it. The staff were so lovely and really friendly and couldn't do enough for us, it was a lovely atmosphere and I will definitely be coming back. The best and nicest place I have been to in a long time. Thank you to all the staff for everything, especially your gorgeous food ❤️ we will see you again very soon, thanks Jill x
jill wright . 2023-12-29
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went in over the last week. got there immediately bad service had to wait a while for a table which was already booked. and to the absolute toothless wreck which served us on this day (don’t know the name but was a young girl) was absolutely disgusting and very very rude. the food was cold and not well presented. overall bad experience and would not recommend. emma and carl should be ashamed of these staff members.
Adam Campbell . 2023-12-27
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Christmas Day……., wonderful warm welcome, and a glass of fizz on arrival, the staff couldn’t have been better. The tables were dressed beautifully, Christmas music playing in the background, log fires lit…. What a great atmosphere. Christmas lunch was really good… the chefs did a fantastic job. All of the staff were very attentive & friendly…. Nothing was too much ….. prompt service for drinks 🍷. They are great all year round and they certainly didn’t disappoint on Christmas Day 🎅🏻❤️
mickp885 . 2023-12-26
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Christamas eve tradition. Good friends and great gin. Great staff too.
Kev McGladdery . 2023-12-25
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The kitchen staff and waitresses speak to the younger members of staff in such a vile way, they are rude and arrogant and I would not recommend this pub, they obviously take great pleasure in making the younger ones lives hell.... bullying is not big nor is it clever should be ashamed of yourselves !!!!!!!
Caron Ramsden . 2023-12-25
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Great atmosphere, wonderful food and friendly staff
Chris Williams . 2023-12-24
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Booked table 3 weeks ago was told normal menu and festive menu available. Table booked for 5pm arived at 4.50pm told to get drinks at bar while table becomes free 5.30pm taken to table 6.45pm came to take order. 7.15pm meals arrived this is after we asked 3 times how long it would be told they are very busy think they forgot we were not at the other end of a phone call, only 3 tables were eating the rest were people with drinks my food was hard to judge due to it being cold and unappetizing told staff and they said we will sort it well 30mins later its still sat there then resorted to skipping meal and having dessert well after another 20 odd mins waiting for dessert menu to come we decided to call at a day asked for bill and within 2mins the bill turned up . So we were there for over 3hrs and given cold food and only had festive menu I've been to loads and loads of different restaurants pubs ect.ect this is the worst I've ever come across and to put it into context the toby carvery knocks the socks off it. To be totally honest if they offered me my money back and free meal I'd say no thank you. This is a honest review and they can contact me to confirm if they like 24th dec 2023 5pm table for 5. Phone Number ends in 756. So they know we were there.
Paul R . 2023-12-24
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Absolutely lovely place to eat the food was amazing and the staff were all brilliant without exception very friendly polite and helpful definately would recommend and we will be going again 😀
Matt M . 2023-12-23
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Visited Tuesday night for tea with a friend and had a fab time. Food was excellent, service was top notch and fab atmosphere - dog friendly too. A must visited you wo t be disappointed and will be well looked after by Emma and her team 👌😁❤️
Debbie Martin . 2023-12-19
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Such an amazing pub, so welcoming and friendly Me and my friend went for a festive catch up , we arrived early, no issue sat straight at our table, service and food second to none Definitely be returning
Karen P . 2023-12-19
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I have to write a review as it’s been along time coming. I don’t do social media as a rule! However I and my family would highly recommend this place. Food good, wine 👌😂 nothing is too much especially when we haven’t booked a table 🫣 Overall all the staff are very friendly approachable and can’t do enough for you. Thank you to the Team at The Horton Arms and have a wonderful Christmas 🎄 from Ann & Margaret 😘
Ann Hardwick . 2023-12-17
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Booked a table for 8 for 1.30 as a pre Christmas meal for the family. Service was very attentive and we had a very lovely and knowledgable waitress who served us. Food was lovely, service was good, although a little busy and staff were friendly. Mum and I come here a lot and it was a good choice for this a occasion. Not sure who the waitress was but I hope she knows that we did value her service.
Geogal2013 . 2023-12-17
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Fabulous food and friendly helpful staff. Everywhere was clean and tidy and the place was bustling. I had THE best cheese an onion pie I think I have ever eaten with lovely well cooked chips and mushy peas. It’s great to find a local Pub where the food and staff are worth going back for .
Sarah T . 2023-12-13
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Called in today with my sister for lunch. Lovely atmosphere, great food and lovely attentive staff - what more can you ask for. 😄
Louise . 2023-12-02
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Popped in just for a couple of drinks, we usually come in quite regularly for food and drinks with our miniature dachshund pup. With him being so small and only very young he does tend to sit on our laps as he tends to try running off and tripping people up with his lead. He seems to settle well on our lap. Never have we ever had a problem with doing this at this pub as I said we attend quite regularly and never once have we been told he can’t be sat on our lap. A lady we’d never seen before came over to us and told us to “put the dog on the floor they can’t be on the furniture” so our reply was that he’s not on the furniture? He was actually sat on my partners lap. Her reply was “it doesn’t matter it’s still on the furniture” couldn’t quite understand how he was sat on the furniture when he was on my partners lap? We found it extremely rude and unprofessional the way we were spoken to and it did actually put us off coming back again which is a shame because we usually love coming and never had a problem with any other member of staff they’re all so friendly and polite but unfortunately this lady wasn’t.
Katieyounger- . 2023-11-27
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I used to love coming here so much. The food was always great and the staff couldn’t do enough for you. I’m always recommending it to people but I won’t be anymore. Today me and my family had a very disappointing experience. Snotty waitresses, awful starters, undercooked burger, gave wrong side for main meal….I’d go on but I would just recommend in not going. It looks as if other people felt the same as it’s always rammed but there was hardly anyone in. There was absolutely no point in bringing any of this up with any of the staff as they were not very approachable and were much more interested in gossiping behind the bar.
Teri Gott . 2023-11-22
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Love the Horton Arms. Since moving to the area last year it's one of our favourite places to eat. Food is gorgeous and plentiful. Service as always is fast even on busier days thanks to Gemma and the rest of the team. The staff work hard and they always find time to stop and chat. It's also dog friendly and our pooch is the star attraction and she loves the sausages. Definitely recommend. Thanks again from Nathan, Dave & Mindi ❤️
Nathan Reynolds . 2023-11-21
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Excellent Atmosphere Dog friendly Staff are amazing Mindi...our shih tzu loves going to see Emma and Gemma and all the staff
David Backhouse . 2023-11-19
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Food gorgeous and piping hot , service was good
Caz Sherlock . 2023-11-19
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I had the lamb rump off the special board, absolutely cooked to perfection, so was the spicy salmon and the burger that was ordered. The staff were lovely especially our waitress ( didn't get her name! ) would highly recommend for a lovely meal and service.
Sheree Taylor . 2023-11-18
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Had the lamb shank meal really nice and presented really recommend this meal and service was excellent friendly and professional couldn't fault anything
Paul Jones . 2023-11-15
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Absolutely loved our visit to the Horton Arms this week. Atmosphere was great, brilliant selection of drinks and the food was too class. Staff were super attentive even though they were super busy. Definitely be back again! Edit….second visit, had the most delicious Sunday roast! The beef was out of this world! Staff are great and super attentive
Lauren Callaghan . 2023-11-12
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We live locally and visited as we have a new puppy & were told the pub was dog friendly. The reception was anything but friendly! We were asked to sit outside, despite the freezing temperature, even though someone on a dog friendly table told us & the waitress they were leaving. We were told that the inside table was already booked, but someone arriving after us was allowed to sit inside, despite informing us that they hadn’t booked. Having sat outside and left the door pushed closed, a waitress came & closed the door fully & said it was too cold inside. We understood this, but as we went to re-enter the pub, we realised we had been locked outside, with no way to re-enter from the dog-friendly beer garden. We had visited the pub with my son, who has significant special needs & the welcome & treatment were appalling. We left feeling extremely disappointed, frustrated & cold! Perhaps a focus on inclusion might contribute to better ratings in the future.
misheybon999 . 2023-11-11
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We've been here a few times over the last few months and i'd like to make this review fair as the quality of the Sunday roasts are very good, the wider menu has a varied choice and i'd say the overall quality of food is well above average pub food. Unfortunately the service has been dissappointing. I get, that Sunday service is busy, but our experience was less than satisfactory. Firstly, it took circa 15 minutes for the waiter to take our order. We were told when we ordered the extra stuffing side dishes that it was unnecessary as the chicken roasts included stuffing. When the meal came, it was without stuffing. We asked for it. It came at the end of the meal, so too late. During our meal we had to go to the bar to order another round of drinks as no server checked in with us during the meal. Finally after the plates were cleared, a good 15 minutes after we had finished we were asked if we wanted a dessert menu. We specified yes, it never came and after a further 15 or so minutes we gave up. Overall a decent pub but work is needed on the methodology and level of service
Chris Egan . 2023-11-09
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First time here.took wife child and dog. I did book to make sure I could get a goid table. Gave me the perfect table for my anxious baby. Very welcoming when we arrived and find was the best. Definitely be returning.
Peter B . 2023-11-05
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Went to the Horton Arms as we fancied a Sunday lunch.After much deliberation decided on the Horton as it used to be my local many years ago. What can I say other than very disappointing. Waited just short of an hour for our food,but only after we had asked what was the problem… it’s cooked fresh was the reply.The food was cold when it arrived,the only thing that was hot was a side of cauliflower cheese,which after going to the wrong table was burnt. I ate most of mine as was very hungry,but my partner left most of theirs. No apologies when we said the food was cold and generally disappointing and no updates as to where our order was whilst waiting. Sorry guys you need to up your game in serving your food and customer service.Many alternatives around and won’t be returning in a hurry. Just going to order my partner a kebab which will probably be a 20 minutes wait.
Brian Walker . 2023-11-05
MORE AT Google
Food was poor quality,I.e fish and chips.could of got better from chip shop and cheaper.lager as in pint and half of Original was sour tasting,maybe lack of line cleaning.wont be returning or recommending unfortunately as isn't a bad venue.
Patrick Gavin . 2023-10-28
MORE AT Google
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