Horse & Groom in Chelmsford - Phone Number, Reservations, Reviews

A celebration meal with the whole family, from baby to pensioner was enjoyed by all. Food was served quickly, hot and tasty. Service was excellent and attentive. Definitely worth a visit.

Staff need to consider their personal hygiene.

Good selection on gluten free menu, and food was nice. Service really good and Karen was helpful and friendly. Nice atmosphere.

We used to come here regularly but it seemed to go downhill for a while after change of management however the food and service was excellent on our most recent visit and would highly recommend

Good food, service a little slow so don't be in a hurry

Great food and lovely atmosphere with both staff and customers. Will be back

We came for a meal which was excellent and was served by the very helpful Karen

Very good and good service form krenn

A massive thank you to Jonathan when we last went in your service was amazing and was so friendly and smiley. The food was also amazing which is a big plus thank u again

Lovely food, fantastic service Will be back

Lovely lunch and great service. Will return again.

Had a lovely lunch today. Customer service was fabulous. I was made to feel like a VIP. Food was top notch. Staff were polite and efficient. The smothered chicken was absolutely delicious 😋 highly recommended. Shall definitely return.

Visited on Thursday for lunch and within an hour after eating I didn’t feel right, fast forward to today (Monday) I have since had the worst food poisoning I’ve ever had in my life. Looking at recent reviews seems I’m not the only one.

Fabulous beef roast. Fast friendly, professional service. Can't fault 😊

Nice pub on edge of Chelmsford. Staff friendly and food is good

Went for Sunday Lunch, with my wife and elderly parents. Meal seemed ok and service was good , however on the Monday Evening all four of us have had sickness and diarrhoea. Still recovering, only just felt well enough to post. Follow up, pub was closed for 4 days due to gastroenteritis being blamed for outbreak. Unfortunately proving food poisoning is very difficult to prove unless you take a sample whilst being ill, which at the time is the last thought on your mind. Once you have been sick or had diarrhoea it is likely that no traces of food poisoning will be found in a stool sample. Gastroenteritis enteritis is passed on within 48 hours of being ill, I would not have visited a restaurant or wanted a drink within that time period, unfortunately cannot prove either way whether it was a member of the public that had eaten in the pub or a member of staff had been ill and returned to work within the 48 hours. We did not touch any door handles or enter the toilets, only sat at the table and had a meal. It must have passed to us by the waiting staff and have suggested that better hygiene regimes are adopted to try and prevent this happening in the future. Unfortunately not sure I am willing to try again.

The cuisine is excellent, and Karen is quite supportive and amiable.

Family meal out on Sunday evening. The majority of us all came down with food poisoning within 24hrs or so. Looking at other reviews it seems others experienced the same! Not impressed at all. Clearly very poor hygiene standards in place. Won’t be returning.

Food poisoning for 2. We arrived hungry for Sunday roast this Sunday just passed. Drinks were served fairly promptly, then we went outside to enjoy the sun. I ordered the beef roast, which arrived both looking and tasting good. We left feeling satisfied. 24 hours later, both myself and my friend and his friends in a separate group had become very sick with food poisoning. I myself had a particularly rough night up until midnight. I write this on Wednesday evening, still feeling sick with a rough stomach. I might consider it could be something else, but the fact that 5 of us all got sick on the same day at the same time is just too convenient. This is now the 2nd time that I have got food poisoning at this venue over the years. I didn't expect to ever get sick here again, but reading other reviews it's obvious that other people have also had a horrible experience. For these reasons I'm out and won't be returning. I hope the GM will look into this and make firm steps towards better hygiene standards with the kitchen/ food. My week has been ruined, which I've had to pay them for..

Had a very nice Sunday lunch with my mum. The pub itself is very beautiful, and we were looked after by Marlzeta whose help and service was great.

Country style pub but only a mile and half out of Chelmsford. Great beer garden with views of fields n trees. Really good food. Not the cheapest place, but you get what you pay for. The road is only busy at rush hour. Otherwise you hear birdsong. I view it as a chill zone on a Sunday.

Food was superb, and the service from Karen was even better! I would definitely recommend.

Karen did a great job of serving us and keeping us supplied with drinks

Mason served us this evening, nothing was too much trouble and he showed care and attention throughout our two course meal

The most friendly & welcoming staff , great service Mason , thank you👏food was absolutely delicious ,also our dog got spoilt 🐕‍🦺😘

Service fantastic food was great. we all enjoyed a lovely afternoon.

Unbelievable service from Karen!

The food was well presented and seasoned. The service was also pretty good. The shepherds pie was pretty good.

A long wait for food but the place was short staffed on this visit. Other times we have used this pub restaurant the service has been good and timely. Very nice pub food and reasonably priced.

I meet up here with my Sister around twice a year and can never fault it. The photos don't really do justice to the restaurant quality dishes but set in a large country pub, with plenty of seating inside and out. Well worth the short trip out of Chelmsford City, highly recommended.

Fab food and excellent service from Karen. Good value for money, especially when you sign up for their emails and get 2 for 1 meals! Thank you!

Really good food, nice place and you can bring your dog. They have a great garden, so is fantastic on sunny days in summer.

Great sunday lunch had Roast turkey, was delicious 😋

A very nice lunch served by Karen, who was friendly and efficient.

Thank you Karen. Your service was excellent

Haven't been here for a number of years, but was very glad to come back. Excellent staffing crew who were friendly, polite, well presented and efficient. Food was absolutely scrumptious. I had the Lamb Shank Shepherd's Pie, so good.

Lovely pub near writtle, cosy atmosphere and our lovely waitress Karen

Great service from Milena ,great food ,as always 👍

My first time at Horse & Groom and it didn't disappoint. We were greeted warmly by Karen who was excellent at taking our orders, giving recommendations and serving the food and drinks. The food was spot on. Exactly what you want from a gastro pub. They've got a new menu at the moment and we ordered 5 different dishes and each one was a hit! Great portions and I was happily full by the time we left. It's not the cheapest meal out there but a worthy dining experience.

Very great customer service friendly and polite

Karen was a great hostess, I attended the Horse and Groom with my family and we had an amazing time, would recommend!

We had a lovely family Sunday lunch, with great food and very attentive service from Milena. She was very helpful and the food was outstanding. Lovely pub with a nice garden at the back, and lots of character. Wish it was our local!

Just had a fabulous Sunday dinner staff excellent service very nice

I had a rump steak. Very good. Was with family as a reunion.

We had lunch here with my dog and were looked after by Marketa. The food was absolutely amazing and this place is definitely dog friendly! There are treats and dog water bowls and Marketa was so sweet and gave my dog lots of fuss and attention, couldn't have had a better lunch really :)

Have Been to the Horse & Groom 3 Times and the Service and Food was Good . Went in there last week with my wife who Hadn't been Well after a Very Big operation and a Cardiac arrest after the operation .The Service from a Waitress named Karen was So poor it the First time for years that I haven't Left a Waitress a good Tip . She was not Wellcoming at all to us not a Smile at all ! She was more interested Talking to a Bunch of Blokes who were obviously Regulars ! She Took a good while to Come over to us to take our order , When the food did come up to us She did not ask if we wanted any Condiments! When i Did ask for Some She was ignorant and Did not Say a word and just walked away , I asked for some more Gravy but it went on dead ears so I had to go to the Bar and ask her again ! Again it was all to much as she was more interested in Rabbiting to the Bunch of Blokes .The only other time she Came over to us was to pass us a Review Card ! We'll now She has one ,as I Stated the other Waitress,s who have Served us have been realy been Freindly polite and professional and that's why I have come Back to the Horse and Groom .But I Would think Twice now after being Served by This Rude and Totaly ignorant one .She should be sent on a Get a Personality and Smile Course

It’s a very nice place for casual eating out. The food & atmosphere were fabulous. Karen was very friendly, gave us good service. We had lovely evening,

Service was NOT great … found a hair in my food dessert …. And got charged over on my bill

Some of the main courses overcooked / kept in warm cabinet before serving.

Fab impromptu evening meal. Excellent food and service.. Will definitely be back.

The staff that served us was so sweet and our food came out so quickly and it tasted 5 stars would definitely reccomend

This was a fantastic place to go.last couple times we have been it's gone right down hill.the food is different and we think they have changed chefs.you get better food in brewers fare at half the cost.on top of that they forgot 1 meal time it came the rest of us was finished.other restaurants would have gave a complimentary drink or something.it only cost £90 for the pleasure

Staff were very friendly but the food was average at best and they don’t have any traditional ales on tap - just lagers and IPAs. The outside tables were quite sticky, so not cleaned well.

Very friendly not rushed service food excellent waitress Milena first rate would definitely use again

What a pleasant pub. The food was dynamite and the serving staff were friendly and made the experience all the better, especially Mackela. Such a lovely lady

Very pretty building. Marketa was our server and she was very friendly and helpful. They did get an order wrong but were willing to remake it. Would come again 😊

We came for lunch for the first time in a while, everyone was very welcoming . We were served by a lovely smiley lady named Milena who was very pleasant and helpful. The food was delicious!! Especially the roast potatoes that came with the special. We thoroughly enjoyed our experience and will definitely be back again. Thank you

One of the best experience we had in pub. Food was tasty, delivered in reasonable time. Service was excellent! Marketa welcomed us with smile, offered to sit on any table we want. Drinks came in no time, for food we had to wait around 10 minutes and it was fairly busy.

Lovely pub in Writtle! My seabas was delicious and service was excellent! Marketa made sure we have all we need and she was very energetic, friendly and professional. Thank you

Marketa’s service was excellent . Food was great .

The food was very good for a pub. All came out hot and catered well for our big table. Service was good, slow to clear our tables but that can be forgiven as the pub was starting to get busy, would be better if you didn’t have to go the bar to get served so much. Atmosphere is a bit poor, lighting isn’t brilliant, there was no music on or not so I could hear, the staff all looked a bit tired, possibly overworked?

£9.45 for a pint of Diet Coke and a pint of Diet Coke with lime cordial?! £9.45?! It wasn't even of the glass-bottled variety, but from the tap! Prepare to take out a second mortgage to buy two, non-alcoholic drinks! Absolute rip-off.

Lovely beer garden setting for lunch. Good quality food selection and friendly and attentive service.

Visited many times and always have good food and service here. Super service from Milena today.

Gorgeous food. Really top quality. Fast service and the waitress was extremely helpful and attentive. Will be back

Didn't eat here but had a great night in the beer garden with a good old fashioned cheery service and good selection of ales

Our lovely waitress Sharon could not do enough for us . Sharon helped us with recommendations on the menu . The fillet steak did not disappoint. Very friendly and recommend this lovely pub and will return when I’m back over from France and visiting again without fail . Big thank you Sharon . And Max loved the sausages merci 😬

03/04 1.30pm table, which you need to book. Food superb, staff adorable. My only push back is I should not get persecuted for my habits, I am a smoker, which is my choice, as is my given right. Spent +£140 today, but felt treated like I had leprosy. This review is only IMHO

Sharron was so kind and helpful she’s an asset to your team thank you

Been to the Horse and Groom Pub for food and drinks, many times and they things really well. This occasion just popped in for quick drink to enjoy the last of the sun sitting in the nicely presented garden, with quality furniture. The range of real ales have reduced from my last visit to two, so decided against both for half a diet coke with no ice as driving for me and 175ml white wine and the cost was £10.39, £4.00 for the coke which made the wine reasonable. I'm glad I didn't ask for a pint, would it have been £8.00! I ask how much each was, to be told he didn't set the prices. I'm glad I had no ice. I'm sure that question had been asked before. Inside is corner bar, with seating all around, nice environment to enjoy a meal. I would recommend a visit

Had a lovely evening, Sharon was a great waitress and very attentive.

Sharron was an amazing waitress and very attentive to needs can’t fault her a very nice lady.

Lovely afternoon lunch , served by Karen who made us feel very welcome. Great service and staff very polite. Cozy clean surroundings, will recommend.

Great meal and service from Mason !

what a fantastic meal with the family great place for all occasions our server Karen was absolutely amazing even though we were hard work!! Thank you

Lovely pub with lovely food. Lovely staff aswell the whole experience was lovely. Would like to mention Jon who was lovely and made my time there lovely. Lovely stuff!

Karen served us very well. She was very friendly.

A good experience and great service from Karen

Food was very good and the staff were all very friendly and helpful. Definitely be visiting again soon.

Just had a wonderful lunch served by Karen. Exceptional service. Karen was the perfect waitress

Karen made me a smashing coffee, meal was good value too.

Lovely lunch here for my husbands birthday. Food was excellent, a good choice everyone catered for. Service was very good, we was given time to choose, once we ordered our meals were brought to us very quickly. Karen our server was polite and helpful, she chatted to us and answered our questions. Would definitely recommend.

Even when the restaurant started getting busy the atmosphere was warm and cosy. Food and service were excellent. Toilets were very clean. Staff friendly.

Josh served me and my partner on 21st April for roast dinner. Very lovely man and made us feel comfortable. Very good at his job. Thank you 🙏🏻

Enjoyed a casual Sunday lunch here today. Service was great, food arrived in good time and was delicious. Serving staff were attentive and helpful. Special thanks to Mason who was our waiter today. Made us feel very welcome.

Lovely dinner and Mason was very attentive and efficient. Nothing was too much trouble. Thank you.

Food was overpriced. Choice was limited. Cold when delivered. Who ever decided the fish cake would come without chips? Seasonal vegetables no choice or even suggestions of what it would be, was lots of cabbage mixed with some leeks, which hid the small piece of chicken. Very Very disappointed. As we left, the gents was out of service, directed to the disabled loo, which was locked. Will never go back again.

Jon looked after us perfectly. He was very attentive to our food and drink. He made us the coffee which was perfect. He was nicely dressed without awful tattoo all up his arms. He spoke very nicely. Good food too

Karen was a very friendly and attentive waitress

Good food and service (Karen). Our go-to for a mid-week meal.

Good food at a fair price served by friendly staff. Late lunch on a Friday watching the gales outdoors! Very smooth operation. AND.... Back to try the Saturday brunch option 2 years on. 6 of us. 3 full English breakfasts, 1 smoked salmon and scrambled egg and 2 kids..1 breakfast and1 pancake stack. All food excellent and service brilliant too.

Had Beef on the bone, absolutely delicious, would definitely recommend. The only slight negative, could do with a little more gravy. Which I'm sure they would have provided had we asked, but we was nearly finished by the time we considered it. Lovely place to eat.

Lovely food and fab service from Karen - will definitely come back

Good range of options on the menu and never been disappointed with the food. Only been here a few times, but always a good number of people in, even mid-week, which makes for a good atmosphere.

Served by Karen great customers service .. fantastic choices on menu ... lovely atmosphere... All our Food was tasty and value for money we will be back

Wanted to book a table for ten on a Monday evening but was refused and when asked why was told don't want large parties. Went elsewhere and spent £400. Can't believe how you justify turning away that sort of business. Used to visit fairly regularly but won't go again.

Been coming to horse and groom for years and will continue to do so, good service and nice place to eat, summer is good in beer garden, when busy sometimes a long wait for food and quality of food but not worse than other places when busy, had Lamb steak was bit chewy, tough last visit left a bit. burger was nice and reasonable price.

Had lovely informal lunch with our friends plus dog in the bar area. Excellent service by Marketa and good value

Tasty food and attentive table service from Milena. Already looking forward to our next visit. Phil

4th visit but first time leaving disappointed! Husbands Trio of Roasts was returned as it was cold. My pork loin was dry, hard to cut and burnt. Daughters risotto was hard. Portions were not generous by no means. Would return but maybe not on a Sunday. Staff are lovely