Based on 4.408 opinions finded in 2 websites
Based on 4.408 opinions finded in 2 websites
Nº 127 in 307 in Bromsgrove
Nº 20 of 65 British in Bromsgrove
Opinions
They always welcome us and the food is always good. Staff are polite and nothing is too much trouble for them.
Pauline Boyett . 2024-11-16
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We booked an area of the pub for 22 guests (birthday party) for 6.30pm and were assured that despite the numbers, no pre-orders were required. On our arrival we were met by Amy who was incredibly friendly and welcoming even offering to assist with the various decorations we had brought with us. On arrival of the guests we had plenty of time to chat and sort ourselves out with enough space to be seated comfortably. On ordering, the food arrived in good time and eveybody I spoke to on the subject was impressed with the quality and quantity of the food which was hot and tasty. One thing that does need to be addressed is that the chain advertises itself as dog friendly however enquiries made by a guest of the staff revealed that they were not allowed to bring their 8 week old puppy along. Overall an excellent venue with a lovely ambience and tremendous staff. Will definitely visit again
Andrew Parsonage . 2024-11-15
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Excellent service, wonderful atmosphere, great food.
Sarah Hughes . 2024-11-15
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Lovely meal. Excellent service. All the staff are very good. Very pleasant and helpful. Lovely cosy place. Nice and warm on a cold day and choice of food is excellent.
Janet Evans . 2024-11-14
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Food is always good and spacious setting. Christmas decorations are tasteful.
Gladys Beaumont . 2024-11-14
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Tried this place for the first time for a quick lunch. It's a large pub which is quite welcoming and well decorated and maintained. The service was very good and as quick as you'd like. Somewhat surprised about some of the rave reviews about the quality of the food, as it's fairly standard pub quality. There are some pubs that serve first class food, this isn't one of them. It does of course depend on what you're accustomed to. My wife ordered a sweet with cream but, looking at the "cream" as it dissolved infront of our eyes, it clearly came out of a can. If this is what you like to eat, and you enjoy basic fare, well cooked and presented, then you'll probably enjoy a meal here.
Rob Rooch . 2024-11-12
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Lovely pub. Excellent service and meals
Mark Ellis . 2024-11-09
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After 6 months without a catchup my best friend & myself decided to find somewhere a little more special to meet up than our usual haunts. Having checked the menu, there was no disputing this was the place for us. With diary requirements always a concern when picking somewhere to eat, the menu here was perfect. A lot of choice and very appealing. Our request was met and we were greeted warmly and sat in the perfect place. The interior of the pub is also a warm one. The decor and furnishings definitely make you feel comfortable to the point you don't really want to leave. The staff seem very professional and helpful and not once did we feel we were being rushed to hurry our eating experience which meant we could make our long overdue catchup one to remember. The food was spot on, cooked and presented nicely ! The cost about average, although not as expensive as some places we've eaten at. Will definitely visit more often and will highly recommend to anyone looking for somewhere descent to eat at. Can't really fault our experience at all.
Nicki Gwilliam . 2024-11-08
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Good ,piping hot food.3 course deal very good
Sue Hall . 2024-11-07
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Nice pub been here before. Food is lovely and the building is very nice.
gary cradden . 2024-11-05
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I was part of a very large group (24 customers) who had a table booked for 7pm on Saturday night for a 50th birthday celebration. We started to gather around the bar from around 6.30. Our reserved tables were still occupied by other guests but this was no problem at all, we had some drinks and waited for everyone to arrive. At 7pm our tables were ready so we started to decide who was sitting where and headed to our tables. At this point a man appeared who I presume may have been the manager, he was clutching a pen and paper following us around and demanding to take our food orders “because the chefs need to go home” I am sorry but we were collectively spending a lot of money on food and drinks and didn’t not appreciate someone standing over our shoulders at 7.10 asking what we were eating before we were even all seated. I have worked many years in hospitality and I can appreciate a large table can be stressful to manage but we were given no time at all to settle and look at the menu. Why tell us the chef wants to go home?! Why is that our issue? If you were short staffed then have a polite word asking if we don’t mind trying to get our orders in quickly cos you are a chef down. There is a nicer way to word things instead of glaring at us waving a pad and pen making us feel like we were an inconvenience. The drinks service was great, the food came out quickly and was hot and well prepared as usual and the rest of the staff were lovely and friendly. I just feel the need to leave a review about feeling harassed into hurrying up our food order when the place wasn’t that busy and it’s totally normal to give people at least 20 minutes to find our seats and look at the menu without someone hovering over our shoulders asking what we wanted all the time. Shame really cos it was a lovely evening and a great venue for a get together apart from that.
Vicky Chapman . 2024-11-04
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The food was excellent. We all enjoyed our meals. The service was good. Very pleased
Carol Stefaniak . 2024-11-04
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NO DOGS ALLOWED INSIDE. Having been here before and having no issues we have chosen to book here for an upcoming family meal. Having heard mixed information about if dogs are allowed or not I decided to call the pub to check. Despite their website advertising that they are dog friendly I have been told today that due to a manager having allergies they will now turn away dogs. This is very disappointing, especially given that the website still states dog are welcome. Their loss, I’ll take my money and my dog elsewhere.
Anna Reuter . 2024-11-04
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Racially profiled - my mother took money out of the cash point to treat us and when we were paying they kept looking at us, allegedly they had received a number of “fake” £50 notes - I asked the lady if she used a pen etc and she said no, no establishment that handles money should not have this available and would actually help with their issues, I will be discussing this experience on social media but we will not be returning JUST TO ADD - if they DO NOT take £50, they would of not TAKEN the bill and stated it there so again, white people trying to gaslight black people to get away with racism
Ao Ki . 2024-11-04
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This is a lovely oub- we had booked for 5 of us and I had a 30% discount on mains. We were greeted by a lovely lady who showed us to our table. She was great and had a good rapport with us. Our order for drinks was taken and we ordered our food soon after. 3 lots if gammon, one hunters chicken and one of our group had a starter with some chips as a main. Cost was about £14 a head with the discount- fantastic value. We are all quite old but managed the steps at the side of the pub. We had used the disabled spaces at the back of the pub. A very large car park. This is a pub that we will return to soon. It is so pleasant- easily accessible near Hopwood services on the M42. It is also close to the canal and I think it would be great for a walk and a pub visit. A lovely pub with atmosphere.
David Housley . 2024-11-03
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Notwithstanding that it says on their website that dogs are allowed in the bar this is not the case. Don’t make a wasted trip as we did.
Liz B . 2024-11-03
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Racially profiled - my mom wanted to treat us to a Sunday dinner, took out money of the cashpoint prior to driving here - the manager and sales associate kept on staring at us, and came over stating that because they have had a number of “fake notes” they wouldn’t be able to take it, I asked if she had a pen which you should if you handle cash and she stated no, so not only did they ruin our family meal - they’ve also racially profile a family of 3. Absolutely disgusting and we will not be returning
Shanice A . 2024-11-03
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Racially profiled my family - will not be returning
Shanice Leigh . 2024-11-03
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Family Sunday lunch today. A great place to meet up and relax with good food and drinks. Great staff. We always look forward to going back.
Jean Baxter . 2024-11-03
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The food was fantastic, and our server, Amy, was wonderful. Every dish was beautifully presented and bursting with flavor, showing real attention to detail in the kitchen. The menu had a great variety, catering to all tastes, and everything we ordered was fresh and delicious. Amy was attentive, friendly, and incredibly knowledgeable about the menu, helping us with thoughtful recommendations that we loved. Her warm personality made the experience even better. The ambiance was cozy yet vibrant, creating a perfect setting for a memorable meal. We can’t wait to return and try more of what they have to offer!
Joe E . 2024-11-02
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A very lovely pub with great foot and a warm fun atmosphere
Martin Bunker . 2024-11-01
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PRESENTLY CANNOT BRING DOGS INSIDE - DESPITE WEBSITE SAYING YOU CAN. Due to staff allergy they can't permit dogs inside, but the website is managed by head office. Must be draining for staff to have to turn away customers. We ate outside as it was a sunny day and the food and service were great.
Nicole Hastie . 2024-11-01
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Lovely visit to the Hopwood once again, food great as always and had a new server who was brilliant. Think her name was Elle, she was working hard all night by the looks of it but was efficient and always on hand if needed. Karl the duty manager was also on and he came over to check on us as he always does, had a cast on his arm but was still helping staff clear tables.
DaveChar13 . 2024-10-31
MORE AT TripAdvisor
Lovely meal and friendly staff , very enjoyable afternoon
Maureen Dunseith . 2024-10-27
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Use this place for quite a few reasons , service, value for money ,great menu, you are made to feel like you are a member of the family , not a custom, there are few companies who could take a lesson from them
Rachel W . 2024-10-27
MORE AT TripAdvisor
Nice place to pop in for a pint after work.havnt eaten here yet but food looks yummy
Rebecca Carroll . 2024-10-27
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Had really looked forward to having a Sunday roast only to arrive to be told had sold out and half the menu was off as a brake down with a fryer so not a lot to choose from but will say the meals we chose where not too bad and the sweets where good . service was top marks couldn't fault it yes it was a shame didn't get my Sunday roast but there are other Sundays will just book a table early next time and there will be another time would recommend the hopwood with a full menu or not
Rachel Walsh . 2024-10-27
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Service was very quick, felt the servers were a bit all over the place due to the speed, but overall food was lovely, I’m gluten free and it was very accommodating and staff were lovely, will be visiting again soon
Mark Blackburn . 2024-10-26
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Booked a table for four. We were expected and had a nice meal and drinks. Hopwood is not our local but a useful point to meet up with the family. Always been very happy with the experience
Stephen Smith . 2024-10-24
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Jess was fantastic!! Great grub 👍🏽👍🏽
Ben Lawrence . 2024-10-23
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Lovely pub, nice setting nice food and staff
Marc Bradshaw . 2024-10-21
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We come here regularly and the past few times we've had a great time. We recently booked a few tables for a memorial for a family member. Sharon and Amy were very attentive and friendly. Food was lovely and sent out in a timely manor. We will be visiting again, thank you :)
Eve Bowen . 2024-10-21
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The food and staff were all excellent. We will definitely be back!
Netta Keogh . 2024-10-20
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Always excellent food ,great staff and service
Matthew Pickering . 2024-10-20
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Absolutely amazing place great vibe, nice and cozy right by a canal for the walkers. Food was immaculate as always and staff and friendly and attentive
Connor . 2024-10-20
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Big party, 21 of us and apart from one meal I know of being sent back it was fab. Service and meals were great. Shaz has been there for a while and it is nice to see the brewery has stuck with her and partner. Would recomdend,!!!
DARREN Lloyd . 2024-10-20
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Fantastic Sunday meal. Very helpful, great service and our food was perfect. Big thanks to Shaz for all her help .
Nathan Coates . 2024-10-20
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Great place . Good views , plenty of outside seating . Food was lovely staff are friendly. Great atmosphere
Julie Page . 2024-10-19
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From the moment we arrived our welcome was warm, ordering and seating was great. The food was excellent, the waitress was friendly, polite and patient. We will definitely be returning. Thank you.
Freda Kendall . 2024-10-16
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We came with family for Sunday lunch, most of the meals were excellent, really nicely cooked, 3 of us had ordered roast pork with crackling only there was no crackling but we mentioned it and they brought a bowl of crackling out for us to share, one of our party wasn't enjoying their chicken meal off the specials menu and they swiftly changed it for something different which they then enjoyed so I really can't fault them for service and attentiveness.
Abbie Davis . 2024-10-14
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It was lovely! The food and service was great along with the atmosphere! I will definitely be back
Kaitlyn Paulsen . 2024-10-14
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Great food, good menu and value for money. Staff were attentive which all helped to make the visit just perfect
Tom Colmey . 2024-10-13
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Came for our anniversary like last year has it is a nice quiet placr in the evening. Staff so friendly and food arrived quick.
suzie lily . 2024-10-12
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Met for a family dinner here, lovely meal and great service.
wendy ellaway . 2024-10-11
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Food was amazing eat more than usual as I only eat very small meals as a rule .but so tasty I finished my roast dinner
Susan Hurney . 2024-10-11
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Not the best meal I have ever had. Staff don’t seem happy to be there!
Anne WITHEY . 2024-10-08
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Pleasant staff and nice meal - will go again!!
Kate Webb . 2024-10-08
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Had to eat in the bar area which was dismal and impractical. Tables didn’t suit more than 2 diners. (There were more than 2 of us) You order your food at the bar, Collect your own cutlery and condiments!!!! And yet you pay the same price for your meal as you would if you were dining in the restaurant and experiencing table service? Food was very poor. The quality, portion size, and presentation lacked imagination. We returned one of the meals but it was replaced with a very sad replica. In truth the service and food quality resembled that of a well know pub chain. The difference being the price!!! With the Hopwood House you pay a premium price for a very poor dining experience. 3 stars for the pub itself!!
Jane Brown . 2024-10-07
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Lovely Sunday roast, comfortable and warm seating, great service and reasonably priced. Very highly recommended
Marion Astill . 2024-10-07
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Great food, but disappointed that there are no spit roast chickens there anymore, it's what we went for.
Unknown asmr 7 . 2024-10-06
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I booked for 20 people for my son’s 18th birthday & Shaz at the Hopwood inn was amazing. So helpful, organised, accommodating & friendly. Made it a great experience as well as very tasty food. Couldn’t have asked for better service.
spottymug 5 . 2024-10-05
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Amazing service, managed to squeeze us in at one of the bar seats even on a busy Sunday when I had failed to plan in advance and book. Food was amazing and the staff were amazing. Will definitely return.
Ahren Stevens-Taylor . 2024-09-30
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Great pub Great vibes friendly staff
GWWY . 2024-09-28
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We have had a lovely meal this evening at the Hopwood. Our waitress Jess was so accomodating with my son who is coeliac and quite a fussy eater. He ate everything which made going out for dinner so much more enjoyable! Thanks again Jess!
Tara Brennan . 2024-09-28
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It didn't start too well as where our table was it was quite cold, and when we asked if we could move, we were told all the other tables were booked so we'd have to sit in the bar area where there's no table service. After mentioning it to the manager, I think it was he changed our table over and put us opposite the fire in the restaurant area... The food was great and the service was great
TheDebbs73 . 2024-09-28
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Been the Hopwood a couple of times now, food is okay! The reason for the 1* review is cause of the Bar Manager *tall bold ginger beard guy! Service is shocking! Very rude! Every time we have been here and he is on shift the atmosphere is poor! His body language looks like he doesn’t enjoy his job the way he speaks to customer is foul! We were ordering drinks and his comment was: NO MORE DRINKS we are closing I’m on my own! This was at 9:45! He should not be on front of house, we left and went to another place that made us feel more welcomed!
Barry De lacy . 2024-09-28
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nice pub with friendly staff and delicious food however the prices are a bit expensive since they were increased but the quality of the food is good , would recommend
Leah Owen . 2024-09-25
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What a lovely pub! The staff were friendly and welcoming, the pub was lovely. We really enjoyed our Sunday roast which was tasty, filling, and great value for money. Also really appreciate you stocking 0% Guinness! Will definitely return. :)
Megan . 2024-09-24
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Love this place, always friendly and a great place to meet for lunch. Only criticism would be not enough ales to choose from
Andy Bosworth . 2024-09-24
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Service poor had to ask if there was a specials menu. Abrupt service. Waited for drinks had to ask a second time for them. Told the place closed at 10.00 when it clearly stated on their site closing at 11.00. Door to car park was shut and told to leave by another door that led to a poorly lit pathway to said car park.
Tom Dunne . 2024-09-23
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Use this Venue on a regular basis. Always first rate. Look after my Dietary needs, maybe some staff could brush up on their knowledge of Allergies. Sylvia Davies
Sylvia Davies . 2024-09-22
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Great food. Great atmosphere. Will definitely be back.
Niall Crehan . 2024-09-22
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Very nice definitely coming back again staff lovely and place very clean
Angelica Ashmore . 2024-09-22
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Sticky table Unfriendly manager Small portions for the price
Amanda Totney . 2024-09-19
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Food was amazing and great service from Claire who was new. Will definitely be coming back again soon. :)
Katie Morton . 2024-09-17
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A busy Saturday night (which should not come as a surprise) meal with friends. Food was ok, calamari starter was a little over done and rubbery. Mains went fairly well, however the burgers were a little over cooked, and the french fries were very oily/difficult to eat. Service was ok if you like to be left alone, but having to ask twice or even three times for extra drinks and be left without was quite poor. Even towards the end of the evening, after the place had emptied it was difficult to catch anyone's attention for coffees and ultimately the bill. We ended up paying at the bar so we could leave. We've been before and had a totally different (very positive) experience, so hoping it was just an off night with being so busy.
Neil Lewis . 2024-09-17
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Didn’t even get through the door as we had a dog which stated on the website dogs welcome, needs to be changed, also I had made a reservation which stated we had a dog nobody called to tell us that dogs weren’t allowed inside. WILL NOT RETURN man was also aggressive towards us & didnt initially apologise!
Sophie Marshall . 2024-09-15
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Website says dogs allowed in the bar as well as outside but they are not allowed inside at all! Need to update your website!
Sue Darby . 2024-09-13
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Excellent customer service, very clean and tidy, food and drink orders came quickly and piping hot. Not one member of our party had any complaints. I will book to visit again
Kate Crawford . 2024-09-13
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Another evening meal at the Hopwood House. Greeted at the check in desk and order taken by Karl, as always he was efficient, polite and with a friendly cheerful welcome. We had steak & ale pie, mash and veg & scampi but swapped out chips/ peas for salad & slaw. Both lots of food were lovely. It was very busy but no delay in order being taken and delivered. Thank you
Karen Gould . 2024-09-12
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Dealt with allergens really well and have me so much confidence in ordering. Shaz is superb as well! Easy access from the canal, with mooring both sides of the bridge
Claire . 2024-09-12
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Had lunch at the Hopwood yesterday. Easy to find, large car park. Plenty of room at the table, great main menu to choose from plus lighter menu and specials menu if you still needed more options. Had mains and puddings, followed by coffee. All meals were delicious, well cooked/presented with good size portions. Would definitely eat here again.
Angela Randle . 2024-09-11
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Very friendly service delicious food
Gary Floyd . 2024-09-10
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First time eating here and the food was fabulous, Tia was lovely and really added to our experience. I hope to see similar faces next time.
ben hancher . 2024-09-10
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Excellent service . Delicious food , good value for money. The restaurant is also in a beautiful canal location.
Chloe Wilkinson . 2024-09-09
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Had a lovely Sunday evening here on 8/9. The food was excellent and plentiful and our party of 4 enjoyed it. Nice atmosphere and quite busy but excellent service all round from the very friendly staff and especially Amy who was our table server and was really helpful. Will be back.
Rachel D . 2024-09-09
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Bright and airy location. Easy to park and very clean. Friendly helpful staff. Have eaten here before and will do so again.
Lawrence W . 2024-09-08
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Fantastic pub with really lovely grounds. All of the food was of a really great quality. Not cheap but definitely worth the cost!
Nathan Sanders . 2024-09-08
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Our server Amy was amazing, she made our afternoon even better! Food was lovely, company was great - beautiful afternoon all round!
Departure41602146293 . 2024-09-08
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Lovely meal but asked for the roast beef. Told it was not available at 4.35 pm but table after us asked for this and no problem. Were served it ????
Michelle M . 2024-09-08
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Amy was amazing. Spot on server, on the ball with our group of 16 that arrived. She took our drink and food orders quickly, she was lovely and polite and she sorted the payments out without a glitch! Absolutely spot on!
orimia . 2024-09-08
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Busy pub, popular with locals. Unfortunately on the evening we went, they were very busy and had an event on so we waited a while for a table. The table we got had not been cleared so we had to ask the staff politely to clear it, but it was only partly cleared and not wiped down, no apology. Menu had good choice of dishes but some had run out. The food was quite nice. One of the bar staff was quite rude and unhelpful. This happened a couple of times that evening, not sure if he was just overwhelmed with it being so busy or whether he just took a dislike to us, but quite unusual to encounter this kind of hostility. We may just have been unlucky that it was such a busy night, but it did spoil the evening really.
Mrs Stewart . 2024-09-07
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Very good experience food was excellent and staff was all lovely
Tanya Wilde . 2024-09-07
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Lovely meal and great service. Real nice place to eat and meet up with friends 🧡
Jen Davis . 2024-09-07
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There was 18 of us for my birthday meal, it was amazing service all the food cane out almost all together, and served with a smile from the lovely young girl. Great place, will be there again.
Cecilia Whitehouse . 2024-09-06
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Wonderful. Service was really good and food was fantastic. My son chose the very hot chicken wings and they kindly gave him milk after. Our waiter was amazing.
Wendy Meakin . 2024-09-05
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We were here before with my sister and husband. We are again over on holiday from Northern Ireland and we remembered the Hopwood and decided to book. As before we were not disappointed. Friendly waitress (Erin) , great food, pleasant atmosphere. Will be back as soon as we can. Thanks guys x
Joanne McQuitty . 2024-09-05
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Went to hopwood today to be met by the most misable possible manager so rude. Wont be going in there again
Debra Stewart . 2024-09-04
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We use the hopwood a lot my mom and her 84 year old best friend always really enjoy it, the regular staff are all extremely friendly and helpful. Good value food too
Lorraine Arscott . 2024-09-03
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Disappointed in our first visit here. We recently moved to the area and we were looking forward to visiting. I checked the website in advance - which clearly states “we gladly allow dogs in our bar and beer garden” and “ “We invite you to bring your furry friends to join you on your next visit to The Hopwood House in Birmingham. We love to see the whole family” but were told on arrival that dogs were now allowed inside due to a staff member having an allergy and we had to sit in the patio area for food service. I appreciate this cannot be helped and you have a duty of care to the staff, but please update the website to reflect this, as it is very disappointing to have to sit outside when you were not expecting to have to do so. A pub cannot be considered dog friendly if you have to sit outside. It looks like this has been the case for a while, having since read more reviews after my visit. It should not take weeks to update a website. The food was fine and we had a voucher for 30% off, so made it seem good value. The staff were friendly enough too. Because we had to sit on the patio for food service, we were right beside the children’s play area where we had to listen to children screaming and playing in the playground when we were trying to have a conversation. The pub looked nice inside, but we are unlikely to come back as there are plenty of other local pubs that don’t make us sit in a playground with our dog to enjoy a meal.
Rebekah Tipping . 2024-09-03
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Perfectly cooked steak spot on pint and really nice staff
Gaz Floyd . 2024-09-02
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Lovely pub, friendly staff, nice and clean food was great
rebecca linehan . 2024-09-02
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Great food and service. Tia our waitress was wonderful.
Gemma Wootton . 2024-09-01
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The Hopwood House venue is stylish, beautifully decorated with a warm and welcoming feel. The staff are friendly, helpful and knowledgeable about the food and drink on offer. The food is excellent with a fantastic range to choose from. I would highly recommend dining or drinks at Hopwood House. Kat, who served us yesterday was great - she was friendly, helpful, gave us advice on our food and drink choices and checked in on us regularly. Thanks so much for a wonderful family dining experience.
Nikki Shaw . 2024-09-01
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Lovely meal .. thank you .. superb service 👍👍
Steve Palfrey . 2024-08-31
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We had a lovely unplanned last minute lunch date. Had the two courses for £15 and the food was absolutely delicious. Simple meals elevated in taste and presentation that match the vibe of the venue. Looking forward to our next visit
Natasha Hannon . 2024-08-31
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Overall we enjoyed a relaxing lunch. The food was really good and the staff excellent
Liz Wallis . 2024-08-31
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Nice food, but I feel it was fairly overpriced particularly for the portion sizes.
Brett Lane . 2024-08-28
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Excellent pub food, generous portions with friendly service. Love the setting and the comfortable interiors - well designed and laid out to be sophisticated yet relaxed. Go for a walk along the canal beside it and then eat. They also don't include service compulsorily so tip at the end if desired! Worth a repeat visit!
Kaptain Guzzy . 2024-08-28
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Ok not been there for years found it really expensive for a glass off wine and half of pop £12,75
Chris Hodges . 2024-08-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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589 Opinions
First time here for my friends birthday and what a lovely pub it is. Staff were so friendly and the atmosphere was brilliant. The singer that was on was also 1st class act. I will be returning soon.
1126 Opinions
I booked this for one of my Directors and this was the feedback: "cold, scruffy, poor food, soulless and I waited 40 mins for breakfast, cold hard poached eggs. other than that, fab :). On a positive, big bed and clean enough". Improvements needed!
583 Opinions
1604 Opinions
We have been using this venue for ages and it never fails to please. Some time since our last visit and now under different management but good and service were as good as ever. We understand that hospitality is suffering and the menu now offers a reduced choice but no real problem. The only criticism is that the dining room was so cold! Several diners wore their overcoats throughout. We will return in warmer weather. Otherwise five star.