Hopwood House Inn in Bromsgrove

Notwithstanding that it says on their website that dogs are allowed in the bar this is not the case. Don’t make a wasted trip as we did.

Racially profiled - my mom wanted to treat us to a Sunday dinner, took out money of the cashpoint prior to driving here - the manager and sales associate kept on staring at us, and came over stating that because they have had a number of “fake notes” they wouldn’t be able to take it, I asked if she had a pen which you should if you handle cash and she stated no, so not only did they ruin our family meal - they’ve also racially profile a family of 3. Absolutely disgusting and we will not be returning

The food was fantastic, and our server, Amy, was wonderful. Every dish was beautifully presented and bursting with flavor, showing real attention to detail in the kitchen. The menu had a great variety, catering to all tastes, and everything we ordered was fresh and delicious. Amy was attentive, friendly, and incredibly knowledgeable about the menu, helping us with thoughtful recommendations that we loved. Her warm personality made the experience even better. The ambiance was cozy yet vibrant, creating a perfect setting for a memorable meal. We can’t wait to return and try more of what they have to offer!

Lovely visit to the Hopwood once again, food great as always and had a new server who was brilliant. Think her name was Elle, she was working hard all night by the looks of it but was efficient and always on hand if needed. Karl the duty manager was also on and he came over to check on us as he always does, had a cast on his arm but was still helping staff clear tables.

Use this place for quite a few reasons , service, value for money ,great menu, you are made to feel like you are a member of the family , not a custom, there are few companies who could take a lesson from them

From the moment we arrived our welcome was warm, ordering and seating was great. The food was excellent, the waitress was friendly, polite and patient. We will definitely be returning. Thank you.

It was lovely! The food and service was great along with the atmosphere! I will definitely be back

We came with family for Sunday lunch, most of the meals were excellent, really nicely cooked, 3 of us had ordered roast pork with crackling only there was no crackling but we mentioned it and they brought a bowl of crackling out for us to share, one of our party wasn't enjoying their chicken meal off the specials menu and they swiftly changed it for something different which they then enjoyed so I really can't fault them for service and attentiveness.

Great food, good menu and value for money. Staff were attentive which all helped to make the visit just perfect

Came for our anniversary like last year has it is a nice quiet placr in the evening. Staff so friendly and food arrived quick.

Food was amazing eat more than usual as I only eat very small meals as a rule .but so tasty I finished my roast dinner

Met for a family dinner here, lovely meal and great service.

Pleasant staff and nice meal - will go again!!

Not the best meal I have ever had. Staff don’t seem happy to be there!

Had to eat in the bar area which was dismal and impractical. Tables didn’t suit more than 2 diners. (There were more than 2 of us) You order your food at the bar, Collect your own cutlery and condiments!!!! And yet you pay the same price for your meal as you would if you were dining in the restaurant and experiencing table service? Food was very poor. The quality, portion size, and presentation lacked imagination. We returned one of the meals but it was replaced with a very sad replica. In truth the service and food quality resembled that of a well know pub chain. The difference being the price!!! With the Hopwood House you pay a premium price for a very poor dining experience. 3 stars for the pub itself!!

Lovely Sunday roast, comfortable and warm seating, great service and reasonably priced. Very highly recommended

Great food, but disappointed that there are no spit roast chickens there anymore, it's what we went for.

I booked for 20 people for my son’s 18th birthday & Shaz at the Hopwood inn was amazing. So helpful, organised, accommodating & friendly. Made it a great experience as well as very tasty food. Couldn’t have asked for better service.

Amazing service, managed to squeeze us in at one of the bar seats even on a busy Sunday when I had failed to plan in advance and book. Food was amazing and the staff were amazing. Will definitely return.

Would think twice before going back

We have had a lovely meal this evening at the Hopwood. Our waitress Jess was so accomodating with my son who is coeliac and quite a fussy eater. He ate everything which made going out for dinner so much more enjoyable! Thanks again Jess!

It didn't start too well as where our table was it was quite cold, and when we asked if we could move, we were told all the other tables were booked so we'd have to sit in the bar area where there's no table service. After mentioning it to the manager, I think it was he changed our table over and put us opposite the fire in the restaurant area... The food was great and the service was great

Been the Hopwood a couple of times now, food is okay! The reason for the 1* review is cause of the Bar Manager *tall bold ginger beard guy! Service is shocking! Very rude! Every time we have been here and he is on shift the atmosphere is poor! His body language looks like he doesn’t enjoy his job the way he speaks to customer is foul! We were ordering drinks and his comment was: NO MORE DRINKS we are closing I’m on my own! This was at 9:45! He should not be on front of house, we left and went to another place that made us feel more welcomed!

Great pub Great vibes friendly staff

nice pub with friendly staff and delicious food however the prices are a bit expensive since they were increased but the quality of the food is good , would recommend

Love this place, always friendly and a great place to meet for lunch. Only criticism would be not enough ales to choose from

What a lovely pub! The staff were friendly and welcoming, the pub was lovely. We really enjoyed our Sunday roast which was tasty, filling, and great value for money. Also really appreciate you stocking 0% Guinness! Will definitely return. :)

Service poor had to ask if there was a specials menu. Abrupt service. Waited for drinks had to ask a second time for them. Told the place closed at 10.00 when it clearly stated on their site closing at 11.00. Door to car park was shut and told to leave by another door that led to a poorly lit pathway to said car park.

Very nice definitely coming back again staff lovely and place very clean

Great food. Great atmosphere. Will definitely be back.

Use this Venue on a regular basis. Always first rate. Look after my Dietary needs, maybe some staff could brush up on their knowledge of Allergies. Sylvia Davies

Sticky table Unfriendly manager Small portions for the price

Food was amazing and great service from Claire who was new. Will definitely be coming back again soon. :)

A busy Saturday night (which should not come as a surprise) meal with friends. Food was ok, calamari starter was a little over done and rubbery. Mains went fairly well, however the burgers were a little over cooked, and the french fries were very oily/difficult to eat. Service was ok if you like to be left alone, but having to ask twice or even three times for extra drinks and be left without was quite poor. Even towards the end of the evening, after the place had emptied it was difficult to catch anyone's attention for coffees and ultimately the bill. We ended up paying at the bar so we could leave. We've been before and had a totally different (very positive) experience, so hoping it was just an off night with being so busy.

Didn’t even get through the door as we had a dog which stated on the website dogs welcome, needs to be changed, also I had made a reservation which stated we had a dog nobody called to tell us that dogs weren’t allowed inside. WILL NOT RETURN man was also aggressive towards us & didnt initially apologise!

Website says dogs allowed in the bar as well as outside but they are not allowed inside at all! Need to update your website!

Excellent customer service, very clean and tidy, food and drink orders came quickly and piping hot. Not one member of our party had any complaints. I will book to visit again

Dealt with allergens really well and have me so much confidence in ordering. Shaz is superb as well! Easy access from the canal, with mooring both sides of the bridge

Another evening meal at the Hopwood House. Greeted at the check in desk and order taken by Karl, as always he was efficient, polite and with a friendly cheerful welcome. We had steak & ale pie, mash and veg & scampi but swapped out chips/ peas for salad & slaw. Both lots of food were lovely. It was very busy but no delay in order being taken and delivered. Thank you

Had lunch at the Hopwood yesterday. Easy to find, large car park. Plenty of room at the table, great main menu to choose from plus lighter menu and specials menu if you still needed more options. Had mains and puddings, followed by coffee. All meals were delicious, well cooked/presented with good size portions. Would definitely eat here again.

First time eating here and the food was fabulous, Tia was lovely and really added to our experience. I hope to see similar faces next time.

Very friendly service delicious food

Had a lovely Sunday evening here on 8/9. The food was excellent and plentiful and our party of 4 enjoyed it. Nice atmosphere and quite busy but excellent service all round from the very friendly staff and especially Amy who was our table server and was really helpful. Will be back.

Excellent service . Delicious food , good value for money. The restaurant is also in a beautiful canal location.

Fantastic pub with really lovely grounds. All of the food was of a really great quality. Not cheap but definitely worth the cost!

Our server Amy was amazing, she made our afternoon even better! Food was lovely, company was great - beautiful afternoon all round!

Lovely meal but asked for the roast beef. Told it was not available at 4.35 pm but table after us asked for this and no problem. Were served it ????

Amy was amazing. Spot on server, on the ball with our group of 16 that arrived. She took our drink and food orders quickly, she was lovely and polite and she sorted the payments out without a glitch! Absolutely spot on!

Bright and airy location. Easy to park and very clean. Friendly helpful staff. Have eaten here before and will do so again.

Lovely meal and great service. Real nice place to eat and meet up with friends 🧡

Busy pub, popular with locals. Unfortunately on the evening we went, they were very busy and had an event on so we waited a while for a table. The table we got had not been cleared so we had to ask the staff politely to clear it, but it was only partly cleared and not wiped down, no apology. Menu had good choice of dishes but some had run out. The food was quite nice. One of the bar staff was quite rude and unhelpful. This happened a couple of times that evening, not sure if he was just overwhelmed with it being so busy or whether he just took a dislike to us, but quite unusual to encounter this kind of hostility. We may just have been unlucky that it was such a busy night, but it did spoil the evening really.

Very good experience food was excellent and staff was all lovely

There was 18 of us for my birthday meal, it was amazing service all the food cane out almost all together, and served with a smile from the lovely young girl. Great place, will be there again.

We were here before with my sister and husband. We are again over on holiday from Northern Ireland and we remembered the Hopwood and decided to book. As before we were not disappointed. Friendly waitress (Erin) , great food, pleasant atmosphere. Will be back as soon as we can. Thanks guys x

Wonderful. Service was really good and food was fantastic. My son chose the very hot chicken wings and they kindly gave him milk after. Our waiter was amazing.

Went to hopwood today to be met by the most misable possible manager so rude. Wont be going in there again

We use the hopwood a lot my mom and her 84 year old best friend always really enjoy it, the regular staff are all extremely friendly and helpful. Good value food too

Disappointed in our first visit here. We recently moved to the area and we were looking forward to visiting. I checked the website in advance - which clearly states “we gladly allow dogs in our bar and beer garden” and “ “We invite you to bring your furry friends to join you on your next visit to The Hopwood House in Birmingham. We love to see the whole family” but were told on arrival that dogs were now allowed inside due to a staff member having an allergy and we had to sit in the patio area for food service. I appreciate this cannot be helped and you have a duty of care to the staff, but please update the website to reflect this, as it is very disappointing to have to sit outside when you were not expecting to have to do so. A pub cannot be considered dog friendly if you have to sit outside. It looks like this has been the case for a while, having since read more reviews after my visit. It should not take weeks to update a website. The food was fine and we had a voucher for 30% off, so made it seem good value. The staff were friendly enough too. Because we had to sit on the patio for food service, we were right beside the children’s play area where we had to listen to children screaming and playing in the playground when we were trying to have a conversation. The pub looked nice inside, but we are unlikely to come back as there are plenty of other local pubs that don’t make us sit in a playground with our dog to enjoy a meal.

Lovely pub, friendly staff, nice and clean food was great

Perfectly cooked steak spot on pint and really nice staff

Great food and service. Tia our waitress was wonderful.

The Hopwood House venue is stylish, beautifully decorated with a warm and welcoming feel. The staff are friendly, helpful and knowledgeable about the food and drink on offer. The food is excellent with a fantastic range to choose from. I would highly recommend dining or drinks at Hopwood House. Kat, who served us yesterday was great - she was friendly, helpful, gave us advice on our food and drink choices and checked in on us regularly. Thanks so much for a wonderful family dining experience.

We had a lovely unplanned last minute lunch date. Had the two courses for £15 and the food was absolutely delicious. Simple meals elevated in taste and presentation that match the vibe of the venue. Looking forward to our next visit

Lovely meal .. thank you .. superb service 👍👍

Overall we enjoyed a relaxing lunch. The food was really good and the staff excellent

Excellent pub food, generous portions with friendly service. Love the setting and the comfortable interiors - well designed and laid out to be sophisticated yet relaxed. Go for a walk along the canal beside it and then eat. They also don't include service compulsorily so tip at the end if desired! Worth a repeat visit!

Nice food, but I feel it was fairly overpriced particularly for the portion sizes.

Met family there for lunch today,nice place,always busy .Welcomed on arrival and shown to our booked table.Very friendly staff,good service,good choice on menu,2 or 3 course special offers.Food was good ,good portions and didnt wait long at all,we all had 2 courses off specials menu and soft drinks.Have been a few times now and always happy with food,service etc.

Ok not been there for years found it really expensive for a glass off wine and half of pop £12,75

Had really looked forward to having a Sunday roast only to arrive to be told had sold out and half the menu was off as a brake down with a fryer so not a lot to choose from but will say the meals we chose where not too bad and the sweets where good . service was top marks couldn't fault it yes it was a shame didn't get my Sunday roast but there are other Sundays will just book a table early next time and there will be another time would recommend the hopwood with a full menu or not

Keep up the Excellent Service 👏 👍

Hopwood house amazing staff service and food clean and bright

Second time visiting hopwood, didn’t disappoint once again. Food came out quick and was great. Staff was very welcoming, fantastic service from all the staff members but especially Tia who went above and beyond to ensure that I was well looked after in my visit. Will definitely be coming back for a third time.

We visited this pub while travelling past on a canal holiday specifically as it clearly state on its website that it welcomes dogs in the bar. We arrived to be told by what appeared to be the bar manager in quite a brusque tone that dogs were not allowed. He did not point out that we could eat in the garden and it was only when asked if we could go there that he said yes. As it wasn’t cold we opted for that and then returned to the bar to order food. After serving one customer before us he then walked away to collect glasses and to enter information onto a different computer terminal away from the bar without any acknowledgement of our presence. Finally he returned and we placed our food order and ordered drinks which we then paid for , after which to be told that the main brewery bitter had run out. We chose again, not knowing if we’d been overcharged. The entire communication was surly and in what from the outside appears to be a professionally run pub I was surprised to be addressed as ‘mate’. 2stars as the food was ok and the serving staff pleasant. This goes to show that when reading reviews always look at the bad reviews first as virtually all my issues have been reported by previous diners. I appreciated that he mentioned that ‘staff’ were allergic to dogs and this is stated in various reviews, and that apparently the pub had asked for the ‘dog friendly in the bar’ to be changed but it hasn’t and therefore the pub is misrepresenting itself which may be an issue for trading standards. It also raises the question of why we were not asked if we had any food allergies prior to ordering. A long review of a pub in which the food was ok but the attitude to customers and welcome was far from good.

Went with friends for lunch and it was fine. Would definitely use again.

Staff most welcoming food excellent well worth a visit.

I'm a regular customer to the lovely hopwood house food and service has always been excellent hence why I keep returning thank you

Lovely staff, nothing too much trouble, very accommodating. Thank you Shez and Amy

had a lovely evening, food was great and our server tia was friendly and attentive. will be back soon.

The staff are welcoming, professional and supportive and have made our experience very enjoyable. Thank you The Hopwood.

Had a great experience, food was lovely and Erin the waitress was attentive and polite. Nothing was too much trouble. We will be back.

Great food and desert great atmosphere lots of drink to choose from hot or cold .

We had a fantastic evening at the Hopwood House celebrating our daughter’s A Level results with extended family. From the moment we arrived the staff were helpful and attentive, but not overly so. Our waitress Jess was lovely! All seven of us enjoyed our meals (we all chose differently). We’ll definitely be back very soon, thank you!

Great food and customer service

First time I had been for a few years, food was good, not a lot of vegetarian options but I enjoyed what I had, erin was a good waitress, we got our drinks quickly, we were seated by the window and that was much appreciated as it was a warm evening

Lovely food in a clean and comfortable surroundings. Our server Erin was welcoming, friendly and attentive.

Food is always great with a good choice of beers. Website states doga are welcomed but recently refused entry as a couple of staff members have allergies. Please update the website to prevent others from being disappointed as we had a wasted visit and were unable to use our voucher.

Had a great evening with delicious food and fantastic service from Jess!

Food was delightful, service was amazing, Shaz was very attentive

Came for a family meal last night, were served my Liam who was great and very efficient. Food was delicious and hot on arrival. Will definitely be back.

First visit, we were looked after so well, I think if we had asked for the moon, Sharon would have got it! Food was fab and we did not have to wait for it. We were given time to enjoy our food, no one was rushing us! We will be back. Big thank you to all the staff!

Awesome service. Hearty food generous portions. I can recommend the Brooklyn pilsner and mixed grill. Jess looked after us and nothing was too much trouble. I will return. Many thanks.

Had an amazing meal here for my friends birthday, we all traveled down to see them from Manchester and the food was immaculate. Huge shout out to the blue haired chef, incredibly friendly and although our group had some rather picky requirements nothing was an issue for her! Absolutely wonderful night and beautiful presentation. Big thanks to the staff and especially the chef to whom I’m sure we made their night a living hell but they didn’t seem to mind, and understood our dietary restrictions.

Last minute decision to go out for lunch. Will most definitely be back!!!

Very good. Shaz very helpful and polite.

Just like to say Karl thank you so much for looking after us, even though my steak wasn't great he rectified it straight away highly recommend

Fab afternoon lunch. Shaz was really friendly and helpful .

First visit. Very impressed with food, lovely attentive staff and excellent service. Will be back!

Probably the worst fish and chips I had in my life?

Loved the cheese leek and potato pie The waiter Hareish was polite and helpful