Based on 150 opinions finded in 1 websites
Based on 150 opinions finded in 1 websites
Nº 285 in 876 in Southampton
Opinions
We had cod and chips , it was by far the best fish and chips we have had anywhere around Southampton. Only a few minutes drive from my house but never used as there is another 3 in between , will only be going to Hooked from now on.
Zoe . 2024-10-24
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Every bite reminds me of simpler times. What a spectacular fish and chips shop.
Nathan Lewis . 2024-10-17
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Outstanding fish n chips,.Onion rings are tasty..our favorite chippy.
peter curtis . 2024-10-06
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Cheesy chips with a drop of souce miserable
Top FrAgEr . 2024-09-30
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Very nice chips and spam fritter
Samantha James . 2024-08-07
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I had a portion of small chips to check the place out and they were £3.50, they appeared and tasted like they were reheated again. I check out elslewhere when in area. The counter didnt even speak to me. Why did i get charged £3.50 where the menu price on here says £3.20 why i overcharged??? I was the only customer in there at the time
John Ward . 2024-07-14
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Used to be ‘The Frying Fish’, so I guess new ownership. In brief, portions are smaller, prices are higher and they even have the cheek to charge 20p for a paper bag! (That’s tacky I’m afraid). On the plus side, both the fish and the chips were well cooked and tasty. Mushy peas were more like soup and a very small one at that! It’s a littl further away but the chippy in HedgeEnd is better VFM. In reply to the rather dismissive reply below in ‘bad England’. I suggest you read the comments! VFM does not mean cheaper, it’s Value For Money and therefore It may be more expensive but worth it. Secondly if you took over 5 years ago, the name was not changed then and indeed your electronic payment still says ‘Frying Fish’!
Tony Vaughan . 2024-07-05
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Ordered a cheese burger, no onions no sauce, fat dripping out of it, missable staff, would not go back 👎
Charmaine Callaway . 2024-06-18
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Food was great but was over charged, queried it but was told menu was wrong and till was right? Also tried to charge me 20p for a paper bag?
Steve Hunter . 2024-05-18
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It's a fish and chip shop, so there's no real atmosphere, but the food was good. Great chips.
Steve Smith . 2024-05-16
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Hooked used to be our absolute favourite chippy! Portion sizes great, never skimpy with the toppings for the loaded chips. But recently their standard has really dropped. Smaller portions, super skimpy on the toppings for the chips. Really big shame.
Leia Morgan . 2024-03-21
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OK. Our usual F&C shop was closed, so we went to Hooked F&C, which gave us the opportunity for a nearby comparison. We had two large Cod @ £7.85 each and a large Chips @ £4.65. Hooked has obviously changed ownership and branding. The owners were clearly busy but offerd no banter or interaction with the customers and neither did the rest of the staff other than taking and giving the customer orders=4* Branding was also minimal & only just effective =2* So to the fish 🐟 on the positive side, the fish tasted lovely, as was the batter. The negative is it was overpriced, and though it looked a good size, the weight showed it was 25 to 30% less in weight compared to our usual F&C shop. Now the chips 🍟 They were lovely🥳 A nicely cooked & flavoursome chip. BUT at £4.65 for a large compared to £4.00 for a Medium at our usual, the large was also half the size in weight to the medium portion we usually buy. So would we go back? Well, Hooked F&C isn't the worst in Southampton by far, but its over priced for what you actually get on your plate. So we would actually award Hooked F&C 3.5*
Paul Berkley . 2023-12-31
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Always perfect Chips & good range of Loaded Chips as well, would recommend the Battered Sausage, Haddock & Scampi. Eat straight away!!!
Kalpesh Chohan . 2023-09-15
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I absolutely love Hooked and cannot go to any other Chip Shop now. I order the same thing every time. Chips and chicken nuggets with curry and sweet chilli sauce! Highly recommend!
Amy Scarbro . 2023-09-01
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Extreamly clean and cook fresh items. Very good service and even sale pineapple fritters lovely service. Thank you. Take away service.
helen Raquet . 2023-08-29
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Food was hot, but certainly get better value for money elsewhere
Pat Collins . 2023-06-02
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Absolutely love the food and the staff are amazing 🤩 thank you again best chippy around
Nicholas Hamilton . 2023-02-25
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Where to start... First time ordering from here via uber eats.. 1) £6.95 for a "large" chips consist of all small soggy bits. 2) smallest fish cakes for the price £2.85 per cake compared to other fish&chips shops such as cod almighty, tasty place ( they are great) 3) burger hat one slice of tomato and a whole white onion in think slices. 4) smallest jubo sausage for £3.35 5) squid was pathetically small and MORE ONION with it lol. And the pot of curry sauce- no comment. I thought this would be a good place considering it's good reviews, I will give it another go in the near future ( hope it will be of better quality). ORDER TOTAL BEFORE DISCOUNT £31.50
Brenden Harvey . 2023-02-25
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Ordered from here today for the first time via Uber eats. I had tqhe sausage and chips meal with curry sauce dipping pot and a pea fritter. I haven't had chips this nice in ages in fact it was all delicious would definitely order from here again. Not greasy and all cooked to perfection. Thanks hooked fish & chips - would thoroughly recommend 😀👍
Nathan Coppen . 2023-01-07
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Absolutely disgusted at the food quality vs the price. I brought my family a meal from here consisting of 4x fish pieces chips, fish cake and curry sauce. The fish was undercooked and raw the batter didn’t even cover the fish. The sausage was missing the curry sauce was cold. The fish cake was clearly reheated from yesterdays food. Would not recommend at all. It’s sub standard not to the standard a uk citizen would expect. I will be uploading images in due Course once I receive the food check by the food standards agency as I do not believe the cod was even cod. Please please avoid.
Ben Alden . 2022-12-24
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Ordered a cheese burger and chips 🍟 Wow..... on the board its says served with lettuce, onion choice of sauce . I come home tiny burger in a full size bap.. tiny slice of cheese ,no lettuce , no onion, no sauce burger was a bit pink in the middle.. almost £7 was a joke... won't be ordering anytime soon!!!!
Tracy Kamara . 2022-12-21
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Love the chips ect. Sadly i marked down due to a staff member forgetting to pack a childs drink included with a meal.
Sam Sung . 2022-12-20
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Lovely fish a chip shop, nice friendly staff and good quality tasty food.
Lisa Charrett . 2022-12-17
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Bit ot a wait for food but otherwise ok
Jackie Freeman . 2022-12-16
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Bit pricey but what isn't these days, food and portions were good though, would definitely visit again
Marlski J . 2022-12-01
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Excellent service food was lovely and super quick
sarah h . 2022-11-20
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Amazing food, great prices and excellent customer service. I would definitely recommend!
Beth Anderson . 2022-11-14
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Delicious! Best chip shop around
Héléné M P . 2022-10-11
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THIER FISH AND CHIPS ARE BEAUTIFULLY COOKED, EVERY TIME I HAVE HAD THEM.
Martin Aylett . 2022-08-28
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Before I start with my negative review I must say the food was very nice... I am appalled and the cost through deliveroo as it came out more than double of what it would have been to collect. On questioning the price with the shop I was that the offer of deliveroo charges 40% commission bit we still paid more than this to have it delivered. My question is that if you as a shop want to have a good reputation then you should not use deliveroo to tarnish your review. The lady on the phone moaned about deliveroo and what I was trying to say you would be better to stay as a shop for collection only. I Just cannot understand you have put your business in the firing line. I will never use your shop again due to your attitude to my phone call and screaming and shouting on the phone. Very poor customer service and responsibility you were filled with unacceptable excuses
Carey Ely . 2022-07-13
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First and last time we use this place. We ordered 4 lge cod and chips for delivery approx. 2 miles from the shop. We were given pots of mushy peas that we did not order or want. Our order SHOULD have cost £ 40 maximum plus delivery. We were charged £71. The delivery took over an hour and the driver went to the wrong address, 1 mile away from us. We contacted the shop and questioned it. A very unhelpful man told us that it would be £68 if we had collected it!!!!!!! REALLY?? Insensed by this we contacted the shop again to question the high price. A female assistant said that it was the correct price we were charged. If you order for delivery from this shop then check and double check the cost first..... Fish & chips served by a waitress in an eat-in restaurant would be less than £17.50 per person!!!!!? Having checked their menu / prices on their website then we were deffinitly overcharged. We will never use or recomment this shop in the future!!!!!
Sharon Snow . 2022-07-13
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Great service and excellent cooked to perfection haddock and chips. Would give more than 5 stars if I could.
Lisa Docherty . 2022-05-26
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Awesome fresh and a large portion
Chris Yeomans . 2022-04-25
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Takeaway only. Clean takeaway, prices reasonable.
Martin Farry . 2022-04-20
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Ran out of chips 20 mins before they closed and noted they cook them in same oil as meat products.
Wes Harrigan . 2022-04-01
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Have been coming here for years, it's always really fresh and never overly greasy I can't fault this spot I'd say it's one of the best in Southampton...
Joe W . 2022-03-26
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Great food but small portions. Their self service kiosk is not easy to use but till service is good
Paul Williams . 2022-02-16
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Great fish and chips. Especially love the cod bites, a great alternative to a whole fish.
Vicki Diaper . 2021-12-16
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Good food proportions, fresh cooked chips.
rhona hawkins . 2021-11-20
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Cheerful staff and consistently good fish and chips, this is what you want from a local chippy. Updated: I can't give them less than 5 stars - the chips they are cooking now are as good as any I've ever had - they've been just brilliant over the last year. Fish always great too.
Iain Smallwood . 2021-10-21
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Clean with great hygiene scores and tasty food
Amanda Dzimitrowicz . 2021-09-17
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Fantastic fish and chips, highly recommended.
Uthred Ragnarson . 2021-09-11
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Well me and my mum had fish&chips one of the best iv had the shop it self it’s so clean the bit I liked it wasn’t all batter and no fish the batter was really thin it just was very tasty I don’t usually do comments but me and mum both said that was lovely a big thank you to the young couple that I think were the owners they even shouted out because I had 4gotten my tomatoe ketchup
Stephen Bellows . 2021-08-17
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Excellent service and good food will be back again
Madmikey31 . 2021-08-06
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Tasty fish and chips, not oily like other places I've been. Good flavour and reasonably priced
Lloyd . 2021-07-23
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It's the first time we've used this fish and chip shop and I can honestly say we've just eaten the best cod, plaice and chips we've had in years! Thank you they were delicious! I ordered through their website and the food was almost cooked by the time I got there. Very reasonably priced too for such freshly cooked food. I'll definitely be back.
Nicola Ashton . 2021-07-10
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This was my second visit at this Fish and Chips shop, and it was brilliant again. Tasty food and great service, see you soon again. Thanks :)
M H Khan . 2021-06-18
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I've been eating chips from this place for over 30 years never again!! Changed management changed recipe also waited 20 minutes for a bag of chips and they weren't even busy shame 😢
christopher cornwall . 2021-06-10
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Great service, food hot and tasty, my go to chipper
Mat P . 2021-06-09
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Descent typical fish and chip shop
Simon MacKillop . 2021-06-04
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Great freshly cooked food every time I have ordered. Best Chippy around.
David Clark . 2021-03-08
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Cod is excellent, but you can't buy a small portion of chips and also the chips quality do not reaches the fish quality.
Kriszta Simó . 2021-03-02
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But parking can be if,y but quick turn around chips and fish all frayed freash
Nicholas Lovatt . 2021-02-04
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Best chips Ever, nice and crispy just how they should be. Polite staff too.
maria y . 2021-01-30
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Lovely fish and chips, very clean premises and very well presented staff, definitely worth 5 stars
Thomas Terry . 2020-12-09
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Excellent 👌 food and staff are high in hygiene
Tamer Elogueil . 2020-12-04
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First time used since change of name,very good chips and mushy peas,fishcake was just right. Would recommend to anyone xx
Maryanne Chiddle . 2020-11-24
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The best fish and chips in Southampton.
Sue Wilton . 2020-11-17
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Freshly cooked food. Portions very large. Lovely taste.
Lynn Hull . 2020-11-12
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My favourite fish and chips love thus place, good value for money.
Marie Holdaway . 2020-11-02
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Brilliant food very nice employees and hospitality very good virus protection and good hygiene
Toby Wells . 2020-10-23
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This is the plaice to get your fish and chips
Richard Cox . 2020-10-12
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As a midlander born and bred, I have to say that the fish, chips and pineapple fritter that I ate from here are some of the best that I have ever had.
Anthony Shaw . 2020-10-07
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Very nice big fish big portion good service and hot no fear of going hungry
Richard Chamberlain . 2020-09-25
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Great chicken baguette chips lovely too
Sarah Howard . 2020-09-05
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Best fish and chips shop in Southampton and the service is just as good as the chips
Robin Francis . 2020-07-15
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Good quality, picking hot, real code.
Chris Richards . 2020-06-01
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Great service , efficient staff , amazing fish and chips , also do serve other combinations . i have been using the chippy for along time and i will continue to do so , no other chip shops in area can match the " hooked " and yes i am hooked . Steve fry
STEPHEN FRY . 2020-05-23
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Very very nice food , cooked fresh and portion is generous! Rated highly
Dan Jefferson . 2019-11-29
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Very clean shop. Set out nicely with menu board in a large font and easy to read. Fish was lovely, good portion chips. Friendly staff.
LORETTA EMERY . 2019-11-25
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Lovely fresh fish cooked to order.
Sarah Spencer . 2019-11-16
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Been a couple of times. Every time chips were excellent and the curry sauce just right in consistency and taste. Well recommended
Steve Black . 2019-10-14
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Don't usually use this chippy but popped in when I saw they had calamari on the specials board, it was delicious! Will definitely be going again!
Ally Modha . 2019-10-03
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Lush crispy phat chips, fresh fish in a crispy batter, thick curry sauce. Amazing
Mikey A . 2019-09-26
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I'm a very happy northerner! Proper chip shop gravy is hard to find, and this was just right. Really great chips too. My daughter said the chicken nuggets where very tasty. Will be going back soon.
Rosanna Chambers . 2019-09-06
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Always go here when I am in Southampton, normally good! Last night I brought a family portion l, got home and was disappointed to find that the chips were far from fresh! I would harzard a guess that they were refried from the afternoon! Very disappointed as I have never had this experience before and will maybe have to venture to other fish and chip shops locally from now on!!!
Helena Loveridge . 2019-08-22
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Best fish and chips in the area but be warned even a small portion of chips is huge
Richard Martin . 2019-07-05
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Wanted 1 small fish 1 medium 1 curry sauce large chips 1 battered sausage ended up with fried cheese 1 large chips 1 curry sauce and 1 bbq sauce 2 battered sausages no fish very disappointedwas looking forward to fish don't know whether got charged for wot we ordered will get back to them
liza “Onyx” smith . 2019-07-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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A disappointing experience. There is no excuse for a restaurant of this nature to be out of so many menu items on a Saturday night. The service for the almost embarrassed waitress was fantastic but given it was our first visit here we are not sure we would return. The food although decent was not mind blowing ( We went to Miller and Carter 3 days ago and it was a different level to this) Maybe this was an exceptional circumstance and let's hope it was.
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I've been ordering from this place for about 30 years. Back in the 90s, when I was a drunk teenager at 2am they used to never over charge me and still sell quality food. I'm now middle aged, and ordering food for delivery and it's still good quality and the staff are always friendly. This is always an excellent choice.