Based on 119 opinions finded in 1 websites
Based on 119 opinions finded in 1 websites
Nº 380 in 810 in Richmond upon Thames
Opinions
Visited this little Chinese on my trip to London this weekend and off their lunch menu I ordered beef curry with noodles and it was absolutely gorgeous. I loved the fact you could walk in, grab some Chinese food and walk down the high street eating it (something you can’t do at the Chinese takeaways in the North) The lady who served us was very lovely and friendly and I will definitely be visiting again on my next trip to London :)
Olive Grace . 2025-03-16
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Brilliant Chinese, always hot and tasty, can’t go wrong and a staple of my diet , 10/10 . I will always recommend 👏🏻 Always getting a fortune cookie is also a nice treat.
Jason Mallett . 2025-01-01
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Delicious food! Nice vegetarian options, great portions sizes and fresh tasting. Prompt delivery too.
Emma Rose . 2024-12-27
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Absolutely amazing Chinese takeaway!!! We were greeted by a very friendly lady, super quick service, very generous portions, food was hot and tasty, will definitely be coming back! Perfect!
Josh KL . 2024-12-22
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Wow what a spread! Everything was delicious
Holly Leech . 2024-12-15
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I work nearby and decided to try this cute little takeaway restaurant today. I met Lin, who was very sweet. I ordered the prawn fried rice, and it was absolutely delicious! I’ll definitely be going back again
A. Valiyeva . 2024-10-17
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I ordered there the other day the owner is absolutely lovely and always gives me extra fortune cookies she is the best love her . Would order everyday if I could z
Tiffani . 2024-10-13
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I'm surprised at so many 5 star reviews this place has. Because last week i ordered some food from here via deliveroo.. the delivery was very quick and that's the only good thing i have to say about this place. Peppered chicken was dry and hard like it had been sitting around for hours. The same with the mini spring rolls which were also tasteless. The beef in black bean sauce had no flavour. The beef had a strange texture and slimey. The sauce was congealed. Possibly the worst takeaway I've ever had from anywhere. Most of it ended up in the bin
Nick . 2024-10-11
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We’ve just tried to eat a take out…..am genuinely worried I might see it again in an hour!!! The Tom Yum soup was rancid! Am seriously worried I might have poisoned myself and my 12 year old!!!! The food was OFF!!!!
Emma Walls . 2024-08-31
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Delicious chinese food. I had sweet and sour chicken and chicken chow mein. Very good portion sizes, and the sweet and sour sauce was perfect. I phoned them up and they were super helpful with asking about allergens. Highly recommended.
James Gordon . 2024-08-11
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Fantastic quality food made with detail and care
Dan Gulino . 2024-07-09
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Lovely service, delicious piping hot food , fast delivery. A1 all round.
Hayley Wiltshire . 2024-07-08
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My most favourite Chinese Takeaway, great food!
David K . 2024-06-04
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Food arrived on time and hot. Tasty, massive portions (couldn't eat everything!). Great value for money. We ordered beef chowmain, roast pork ho fun (to be honest were a bit bland), salt and pepper chicken(my partner loved it) duck spring roll(huge and crispy, my favourite! Super tasty) and crispy won ton for a total of £40 including 10% discount and delivery. Thank you for the extra prawn Crackers and fortune cookies! I'm happy with my order and good quality knowing the bad standards you usually find in the area, this place is a real gem! Please keep up the good work and will definitely order again.
Calypso Thrud . 2024-04-21
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amzing prices, amazing service and gorgeous food!!!
Rob Chorley . 2024-04-19
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I absolutely adore this place, my partner always goes him and they show him so much respect and gratitude. Make sure you order from their menu by phone and not through just eat, this is so that they get all the money they deserve!! They always give you fortune cookies with your meal and prawn crackers! TOP TIER SERVICE. If you couldn't tell, we are regulars now.
Becca R . 2024-04-07
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Walked in with my gf and was welcome by a lovely lady, she had an amazing vibe and was really nice. She showed us the menu and when we picked something she said it was really good . We only waited a tiny amount of time and the food came. Got back home and opened all the food which was still hot which is perfect and it was wonderful. best Chinese I’ve ever had!!!! Definitely recommend and going back soon. We had the crispy beef with rice and the special chow mien which was so delicious. Thank you for the free spring rolls that came with the food. ALSO FORTUNE COOKIEESSSSSS🤩
Connor Law . 2024-03-07
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Had a lovely lady serve me and my boyfriend, she was polite and friendly and we had the best food tonight! Will definitely be back :)
Daniella Mackinnon . 2024-03-07
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Delicious food never had such a tasty food in hampton
jithender mm25 . 2024-02-18
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Very friendly staff and so kind. The food is amazing.
Lakshika Rasathurai . 2024-02-16
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DO NOT USE! Take money from delivery apps and do not deliver. Phone numbers not answered. Basically thieves. Please do not have your money stolen.
Matthew Corrigan . 2024-02-02
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Very delicious Food, nice and warm hot comfort and good portions
Josh P . 2024-01-28
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Very nice place and you get serviced fast and easily. Fortune cookies and prawn crackers were great and so were the chips. Would go again!
JqN . 2024-01-26
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Excellent takeaway..quick delivery and very tasty
Rebecca Starkiss . 2024-01-06
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Really friendly and efficient. We preordered our food online, which was really easy and the food was ready on time. Food was tasty and warm. We’ll definitely use Hons Chef again!
Natalie . 2023-12-31
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Be aware if you have allergens, I won’t be ordering from here again, really bad allergen warnings on their menu, ordered the kung pow chicken as it’s clearly labelled as no nuts, but it came covered with peanuts!!!! They didn’t even seem to care!!!
Teena . 2023-12-17
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Very delicious food, not too oily like most of the Chinese restaurants and full of flavour. I ordered prawn on toast, chilli crispy chicken and Singapore Chow Mein - huuuuge portions which is great! I would suggest adding sweet chilli sauce to every order and perhaps cooking meat/fish little less when it comes to chow mein. Really enjoyed your food thanks!
Arina . 2023-11-18
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I ordered with Uber and my delivery never arrived. Total let down
Heather Johnston . 2023-11-13
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My first time having Hons Chef and was absolutely delicious. Ordered several dishes and was very pleased with all of them. Favourites were the salt and pepper chicken wings and the crispy shredded beef. Will definitely order from here again
C G . 2023-09-22
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These guys are awesome, they take pride in what they cook and work very hard, I have been very well looked after being a regular cusfomer, One thing that is important is that hons dosent sell you any waste like many restaurants do and one I moved from I used for a while in Teddington (I will not mention as it was over 2 years ago now) but Hons well has my recommendation and they aim to keep getting better and better, also its nice to see they have a 5 * star hygiene rating,, lets keep them going if we can, even if it is a little treat for yourslef or an order for family, really nice take aways every time Ive ordered and never have had any complaints whatsoever, well done guys!👏👏👏👍✔️❤️🦇🤠🌙
Alan Moon . 2023-09-18
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The staff here are sooo rude. They got my order wrong I called them they said someone will be out to with the rest of my order, i then called back 30 minutes later as still no one arrived. The lady then said why don’t you get up and collect it you don’t live far away! Shocking. She then said don’t order from here again.. I 100% will not be !!
Dan Willis . 2023-09-02
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First order, new customers. Online order simple and easy pickup with free crackers and fortune cookies. Big portions too. Recommended
Luca Priddey . 2023-08-04
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This is not the business that older reviews belong to it closed and changed hands, soonlylook at reviewsover the last 6 months. Good food several people from the office use Hons for lunch on a regular basis.
David Phillips . 2023-07-20
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I'm yet to get my order Should have been here at 16:50 and now your contact number is incorrect I'm at work and can't leave work to get my order
Bookie Trevor . 2023-06-08
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Hons is the best Chinese takeout in Hampton, couldn’t recommend them more. I order at least twice a week and the food is always incredible I have never been disappointed, the staff are just the nicest and most friendly people if I could I’d give them 10 stars not 5 xx
caitlyn kenyon . 2023-05-25
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Love this place. It can be hard to find a good Chinese takeaway but this place is fantastic. Delicious chow mein, chicken in yellow bean sauce, and duck in plum sauce. Generous portions and free Prawn crackers!
Chloe Norton . 2023-04-21
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One of the best local Chinese takeaways locally, regularly order from here with tasty food at a reasonable price.
Glenn Summerton . 2023-04-19
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Excellent service, amazing food and friendly staff. Will order again and again.
rosette de leon . 2023-04-14
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This changed hands some time ago and is absolutely excellent . Highly recommend 👍
Lou Mullenger . 2023-02-22
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I ate here, I then found a new found love for China and it’s culture. I now am Chinese and speak fluent mandarin because of this lovely restaurant
Dylan De Bortoli . 2023-02-06
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Best chip shop in the whole of Hampton Hill!! Nicest lady gave us free prawn crackers
Toby R . 2023-02-06
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Great food. It's hard to find decent Chinese these days but Hons were really good. Nothing exceptional but quite good.
Tahsin Afzal . 2023-01-28
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Take away is very good, best in area.
Anca Gabriela Florescu . 2023-01-22
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Wow just had something from when I was young in Hampton used to get crispy duck rolls and couldn't get them for years had these made and are now on the menu these are a must try so yummy and took me back to my youth please if you try something try these so so soo good massive thumbs up 👍
Scott Dixon . 2022-12-09
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Alot more greasy than last time
Chris Newell . 2022-11-02
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I must say the services and the food at Hons Chef is really delicious especially when spicy. I am now hooked and the lady that answers the phone is so nice aswell. Thank you Hons Chef
Jason Niles . 2022-10-31
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Hons is amazing, it did not used to be that good, but now it's totally changed. We ordered a takeaway away last night. The Kung Po chicken was the best I have ever had anywhere. The beef curry was tasty too.
David Williams . 2022-10-29
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Chips with curry sauce absolutely amazing, gave us free curry sauce and spring rolls and fortune cookies, service was amazing, very friendly!!!
Lots Of Lattes . 2022-10-17
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Very nice and hospitable amazing food and free stuff tbh
Red Herring . 2022-10-17
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Dreadful. Didn’t start well with (admittedly complimentary, but nonetheless) stale prawn crackers. Frozen, bought in spring roles that were all batter and no vegetables with no dipping sauce. BBQ ribs - tiny and dried out. Vegetable chow mein was tasteless, as was the sweet n sour chicken which was also dried out overcooked chicken, and a ‘special’ fried rice that was nothing more than rice with the tiniest trace of egg. Extremely poor ☹️
Lorcan Maguire . 2022-10-15
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I was working in the local area and found Hons Chinese restaurant, the lady was very friendly and happy, she advised me the cha siu was good so I ordered with some rice and I must say its one of them delicious old skool Chinese, hard to find these days but seriously good food. Will be back again to try some other dishes.
Adrian cope . 2022-10-12
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I would of expected more for the prices they charge. Was not as tasty as I expected. Felt let down to be honest
Vanessa Jux . 2022-09-06
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Good food, great value and large portions.
W N . 2022-06-23
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Hons Chef catered for a party recently and the food was delivered on time. All the guests had enjoyed their food and I was delighted by their response. I would definietly recommend Hons Chef Chiese Takeaway to people who enjoy good food at a very reasonable cost.
phil li . 2022-06-14
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Wonderful authentic Chinese food. Highly recommended to try it out
Jeremy H . 2022-06-14
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Incredible, high quality Chinese food! We enjoyed several delicious dishes, all well-seasoned and cooked to perfection. The curry and sweet and sour chicken were the highlights. The noodles portions are very generous. They were also very accommodating when ordering for our vegetarian/vegan friends. We got the spring rolls, samosas, noodles and curry. The vegetarian curry was outstanding, full of flavour with a spicy kick. I think it’s a fantastic local place with friendly owners, in a newly renovated and hygienic establishment. Would definitely recommend! No need to go all the way down to Chinatown to enjoy good Chinese food at cheap prices.
Jenny L . 2022-06-11
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My new go-to place for excellent Chinese food! A hidden gem in Hampton Hill, the quality and portion sizes are excellent. Have recommended to several friends who have all enjoyed the food here. I've tried most of the menu and everything is consistently good. Recommend the noodles in particular!
Jo Han . 2022-06-11
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Food just as bad as old owner, you get tiny containers, I had duck and was presented with 90% chopped onions with looked like boiled duck most was the fatty white skin tasteless and I paid £7 joke, willnot go there again
Honest Johnny . 2022-06-03
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Great news! We have received a 5* food hygiene rating from the Food Hygiene Inspection, today! We take great pride in our food preparations and ensure the highest standard at all times. Thank you, Mr Inspector for recognising our efforts.
Bee Hong Teh . 2022-05-25
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Had tried Hons in 2021 before the latest change in ownership and was very disappointed. If like me you avoided them do try again now it's in new hands. I've only tried a couple of dishes but they were a vast improvement. Fresh tasty ingredients well cooked and a reasonable price. Looking forward to trying more dishes from the wider menu.
julian . 2022-05-23
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Great food, love the ribs, chilli prawns and chow mein.
Jill Devery . 2022-05-15
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fair price! authentic!The service was excellent!
Huawenuk . 2022-05-04
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Excellent dry Malaysian prawn curry today - generous portions. A big improvement on the previous establishment!
Mary Field-Smith . 2022-04-30
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Really enjoyed a takeaway from Hons. It's family business with an owner who really appears to care about serving top quality food. Great menu with Thai and Malaysian dishes as well. Definitely recommend
Nick Hawke . 2022-04-24
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First time going to Honschef since revamp and new management. Food was fine, well prepared, ribs meaty, grilled dumplings very good, beancurd and blackbean good. My only comment is the sauces could do with "spcing" up. The Sechuan chicken was not zingy at all, the beef chow mein lacked something and the sweet sour sauce was not sufficiently sweet nor sour, but the chicken balls for the sweet sour were very good.. Generally the "meats" were good, it was the sauces that need something. I will certainly go again and try more dishes.
Stephen Mitchell . 2022-04-23
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Recently refurbished with new owners. It’s clean and the food is excellent, a massive improvement!
Boo P . 2022-04-23
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Liked the old hons but the new one is better! Try the Laska is great. Try them new menu very good.
Nicholas Ware . 2022-04-23
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Great food, all really tasty and amazing prawns!
Jake Loftus . 2022-04-22
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The food here is absolutely incredible. We ordered chicken balls, aromatic duck and samba fried rice which tasted very delicious and my family was very satisfied. We will definitely order from this place again. The staff is great and the cook is very nice, they are attentive with your requirements.
Kristina Soledad . 2022-04-13
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Used Hons for years, hopefully gonna try new one soon,, will giv feedback
Stuart Gardiner . 2022-04-11
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Under New Management Must try it out Really nice and fresh Food
vaghela shubhamsinh . 2022-04-07
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I just paid £31.50 for sweet and sour chicken balls, special rice, beef with noodles, hot and sour soup and a 1/4 crispy duck. The duck and beef noodle dish was disgusting, the beef was like rubber and the duck was dry / old. The other three dishes were okay but not to the standard we've been been used to. I called and spoke to a female who then consulted with the kitchen who then told us to bring it all back in for a refund. Having already explained that three dishes were okay, they didn't want to help any further. Absolutely disgusting customer service and I will never use again. I would advise to try the other Chinese restaurants in High Street Hampton Hill and think twice before using Hons because if there is a problem, they don't want to help you.
Ray Goodlett . 2021-07-30
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Great meal, well cooked and very tasty, bug helpings, nice people and was a very good takeaway that I would definitely go back to. Worthy of a good review
Paul Thatcher . 2021-07-12
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Absolutely disgusting.. reheated food sent to us, which was with wrong dishes... spring roll reheated and full of grease... and all they said is mistakes happen....
Gemma L Purdey . 2021-05-07
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Took nearly 2 hours said it was on it's way when it wasnt
dan the man . 2021-02-27
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Good, traditional chines takeaway. No frills, good food.
Colin Paterson . 2020-08-30
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We moved out of the area and drive 30 minutes to come and pick one of these up. Best Chinese for miles
Sam Bridges (Sam) . 2020-05-16
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Used it for years. Usual Chinese food large portions good value for money.
Jackie Low . 2020-02-22
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Foods really nice an a really good price
TonyG . 2019-11-17
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****AVOID AT ALL COST******** been to hons alot in the past and its normal "ok" Ordered my normal Chicken balls and a few other bits and they decide to send me some lovely RAW chicken balls. Called them as you would and they where kind enough to send me another bag of RAW chicken balls. Then decided to spend the next hour of my evening trying to talk to them to have the order refunded. after them sending 3 Drivers to collect the food and not refund me i finally spoke to the manager "john" who told me i was disturbing his business and that it was all my fault. Just eat where as helpful as using a fork to empty a bucket of water. They did an "investigation" that took less than a day meaning they did NOTHING other than take our money. this is the worst service i have ever had from any restaurant and im disgusted that Just eat wouldn't do more to get this resolved or even talk to Hons about the food they are sending. I look forward to spending the next few hours posting this all over every social media platforms and hopefully someone will finally close this place down as its hygiene rating is not acceptable.
christopher teitsworth . 2019-08-02
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Accepted order and cancelled afterwards...
Sonia Vaquera . 2019-07-06
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Best Chinese takeaway!! Great food and always providing great service!
Luna M . 2019-06-20
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Don't bother hardly any meat in the mixed meat chow mein won't be back
les vallely . 2019-05-06
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Been eating at Hons quite for a while. We are always have a good service as well as fast delivery with friendly staff . The food is amazing and highly recommended.
chui yap . 2019-03-30
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Great food I've been trying all the Chineses around teddington Hampton wick and this is great!!! Great food and absolutely trust me from someone who knows Chinese food!!
BlackandWhites . 2019-03-19
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Not the best, but does an OK Chinese meal.
Amanda French . 2018-12-04
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Hon's used to be the best in the area, i used them for over 20 years, but since its changed management ,iv'e ordered twice and well lets say i was not happy and it put me off Chinese for months. the spring rolls only contained carrots, which was strange, on both occasions the ribs tasted off, and the chow mein was bland, even righting this i can still taste the ribs
Cilla Warrington . 2018-08-28
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Just popped in off the high street,,,,,,ordered 3 item's,,,,Got home,,,,1 was missing,,,,,,,phone them,,,to the response,,,,,,,sorry,,,,come back or get it next time!!!!!!!!!,,,,,,,,,customer lost!!!
dj bassic . 2018-08-20
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Says it shuts at 11, but when I went there at half 10, the takeway restaurant was already closed
Ben Croucher . 2018-06-21
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The best take I've ever had on the Chinese takeaway. Highly recommended.
Borbála Tóth-Apáthy . 2018-01-12
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I ordered duck here, and ended up in hospital with capilobacter food poisoning. Clearly food hygiene isn’t good enough. Never again, sorry.
Rob Thomas . 2017-12-31
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I usually get my Chinese from tin tins down the road and I'm gonna keep it that way from now on. Twice I've ordered from this shower of shite and twice I've had to wait for hour and a half
Paul Wright . 2017-09-29
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Best I've had in a very long time
Martin Smith . 2017-09-23
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Very pleasant people And lovely food
Ernest Kidd . 2017-07-28
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I'm a regular, the guy and his wife are just legends.
Cy2210 . 2015-02-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3678 Opinions
What an awful experience I've ve had this morning. I've been a customer for years, and I have received good customer service whenever I bought something but today I came for a refund, the goods were in perfect condition, unopened, I had my receipt and was within the time frame. The woman at customer service was extremely rude, I couldn't believe that I was treated in this way. No kindness, no respect at all. I've been a loyal customer since I moved to the area and buy all my groceries from the branch in Hampton Hill or st Clares. Honestly, she made me feel like I should never come back. I have never made a complaint or given a negative review in my life. I understand that sometimes our job is not the most pleasant or people are having a bad day. Life can be difficult for some people, I can try to put myself in someone else's shoes but today it was too much. I've never experienced such a poor service in my life.
2586 Opinions
The worst customer service I’ve ever experienced in the UK. We went on Saturday, March 29th, and faced long wait times for food. I ordered a bottled drink but was given a pint instead—when I pointed out the mistake, they just said it was already poured instead of bringing the bottle. On top of that, there was poor management regarding our booked table. Even my partner, who’s from London, said he’s never seen such bad service. Avoid this place!