Hong Kitchen in Torbay

very friendly and good quality food, will visit again

I haven't had a takeaway from here in ages. Pre-ordered on our way home for evening delivery. It arrived 5 minutes early. The food was well cooked and tasty. Not too salty, the sauces were good too, none of those over thickened gloopy ones you sometimes find. Enjoyed my meal.

Prawn dish good. Rice dish good. Pork dish not good.

Really nice food, way better than expecting, would order again!

The food tasted disgusting. Tasteless, meat was old and tough. There was a bitter aftertaste.

They never disappoint, always on time or earlier than expected. Very reliable and food is amazing.

items missing poor quality food

Good quality food, delivered well before estimated time. Friendly delivery driver.

This was the worse curry I’ve had!! It was like a jelly like consistency and didn’t have a curry taste! The rice was gorgeous!!! The chicken balls were not greasy but were over cooked and the salt & pepper chips were overcooked and BLAND!! Will not return!

Don’t quite understand refusing orders less than £10 on card? I understand there are charges for card payments, but we are in 2024, and surely you lose more by turning customers to your nearest competitors 2 minutes up the road?

To much onion would like peas and mushrooms to the curry

Great food as always, will definitely order again.

Lovely portions, piping hot and tasty.

Eat here regularly, just tried the Malaysian curry this week, OMG! Had all my customers try it, it’s going to be in demand! Nicest curry I’ve had in many years

Food was terrible will not be using again

Banging curry, really nice tasting sauce and generous portion sizes with the rice and chips. Friendly delivery driver, spot on. Thank you 😊👍

I said asap so no problem being early, great food as always

the early delivery was great ! and food was amazing.... Good value for money

Shocking experience last time it was 2 hours and it was cold and man was very rude on the phone. This time they forgot my pancakes for my duck sent it half an hour later my food was cold and had the cheek to offer me a 5% discount. Very disappointed and man was rude on phone again. Food was also cold again.

fantastic food and great service. thank you

Not sure what the sweet and sour sauce is they use but it was too fruity, needed up not eating it

Special fried rice is greasy and the meat dry and stringy, not nice at all. Omelette was dry too Food rated 1 star and that's pushing it

Food seems to stay nice here whenever ordered very good

Asked for no sauce on the noodles arrived covered in sauce . Awful flavours , the worst Chinese I’ve had in a long time , never again

Amazing food and will definitely order again. Plus the driver found my address which most people don’t

Been throwing up all night after having this

Delicious, moreish, and just plain tasty. Many thanks.

Food was already sat near desk when arrived, so when back home it wasn’t very hot, also curry sauce was too expensive seen as you only get a tiny pot

Fantastic food, fresh, hot and delicious and the delivery guy is lovely and friendly. Keep up the great work 👍

cold food looked like it was from yesterday absolutely disgusting and inedible

Delicious food. Good quantity and quality.

Great food and delivered early by a friendly delivery driver 👍🏻

My daughter really loves the chicken sweet and sour Hong Kong style .good value for money

I ordered the Mix Hors D'oeuvres. This was over cooked to the point of being burnt. Salt and spicy prawns, I felt were poor quality and I have had a lot better.

Hot and tasty and quick delivery. I was amazed by the quantity and quality of the food. Would highly recommend.

Food was stone cold and it was awful cost over £60 had to microwave it and chicken balls were burnt and was even worse as was cold 😖 I won’t be ordering from here again

Sorry but tonight's chef needs sacking. Food was awful and I have definitely had better from here.

Always taste good and always hot

over cooked and inedible salt and chilli squid, old ribs and funny taste to them. Usual Chinese closed so thought would give it a try!

Got the dispatch notification at 2050, didn't arrive till 2025. Cold.

Had to phone shop, well diissapoint

Worst chinese I've ever had. The ribs were so tough I couldn't get the meat off the bone. The pork curry was oike chewing cardboard. The currys sauce was congealed and the worst I've tasted. The only good thing was the rice but how hard can it be to get that wrong? I won't eat here again.

High quality, equal portions of rice and curry 👍🏼 only criticism is that the curry was very mild compared to what I’m used to 🫥 (would suit a child ) hence only 4 stars, lots of meat and onions 👍🏼 delivered promptly (within 45 minutes) 👍🏼 would use again but would be 3-4 choice Thank you

Have never had a bad meal yet and no exception tonight. I think it was the best one we've had. Food was hot and delicious. Was only a few minutes late so no worries there.

Ordered king prawn chow mein got 2 prawns and a couple ragged bits of what i think was chicken, no bean sprouts

Fast order process. Order arrived efficiently, hot and with a smile!

Great food! Good portion sizes came early nice and hot. Tasted great! Ordering from here again :)

Expensive prices but thought I would pay the extra expecting the food quality to be good. In fact the meal was nowhere near the quality of my local Chinese. Tiny little pieces of duck with rubbery fat, i will not use this place again

The chow main had a funny taste such a shame have used a couple of times thought we’d found a good Chinese but back to hunting again!!

Driver had a touch like a baby elephant no consideration chapping the door like the polis just grafter half 10pm. Curry sauce was congealed it had been lying for at least half an hour for that to occur. Over priced for inequality food. Enjoy the money yous won’t received as you wont gain another penny from us.

Turned up cold n charge me twice

Food used to taste so much better.

The Chinese was not as nice as the last time we had it

Lovely Chinese Good prices Fast delivery 10/10

Great food, will definitely order again.

Was nice an early and was delicious an hot

Chewy chicken balls and soggy chips

Ordered dinner tonight took hour and 20 mins to get too us on arrival the chips that went with my curry were cold both our curry's were luke warm and the prawn crackers were basically broken bits in a bag, usually don't have a problem with them but lately the quality has gone down hill and the delivery is taking longer and longer each time . Will go back too lucky chef from now on very disappointed won't be ordering again from here

Ordered from this takeaway and unfortunately I found a small chick's foot in my special fried rice :(

The service here is really fast and the food is amazing, the dishes I ordered were superb, I’ll definitely be ordering from here a lot more in the future and the people that work there are lovely. Truly a great service and a wonderful Chinese

What can I say other than the title ... Always amazing service and outstanding food. We at mapleholme will never use another takeaway when it comes to service and quality. Amazing people ... top quality food and amazing service. Thank you again as this isn't our first review for your professional service *****

First time using them. The food was lovely. Will order again. When I had a small problem with the delivery time put on the internet I called the takeaway and spoke to a really nice man who said he would try to get it to me more quickly. It was here within half an hour. Brilliant customer service.

Always a good take but does not open on a Monday as stated

Second time ordering and again absolutely delicious. New found favourite in Torquay and will continue to order from here !

What can I say. Everytime the food is amazing and customer service is 10 out of 10. Delivery is so fast too. We will only use Hong kitchen. Thank you so much from everyone at mapleholme team ❤

We had shrimp with vege ( instead of anything else they put been sprouts there , really? ) had no taste the worst Chinese dish I had so far in Torquay And beef in black beans sauce, beef was cheewy, not well cooked . Rice with egg had no taste Wait a moment start to think I lost taste due to Covid. Wait nope ! Won't order again sorry Delivery took 2 hrs instead of 1,5 promised was quite long time to wait.

I once rated this the best Chinese takeaway I have ever used; even better than it is a minute walk from my mother in law's house in Plainmoor. What a shame that an obvious change in ownership has ruined it. My favourite Sam See Chow Mein is now tasteless Garbage. Please bring back your chef from days gone bye.

had special chow mein, special fried rice, honey thai chicken, mixed starter box and pancake rolls. starter box wax good, main meals were watery and bland. will not go here again, would not recommend 👎

Delicious quality food, Quick delivery Fair prices, Excellent customer service, This is the 1st time I have ever awarded 5 stars* to anyone..... I would have given 6 if I could 😍🍲

We are here on holiday and decided to get a Chinese. Googled nearest Chinese takeaway and this 1 came up so decided to go as it was the closest. Absolutely beautiful food. Well worth the money (and it's not exactly expensive) and will definitely be ordering again before we go home

An update. It is true that good things don't last forever. Sorry Hong Kitchen, but bye, bye. I'm sure you'll be absolutely devastated to lose my custom after 10 years. It's a shame that your steadily increasing prices don't match the food, which has taken a nose dive. On 2 consecutive orders, food has been, at best, unpleasant and at worst, inedible. Crispy seaweed, not the most expensive item, I'll grant you, however when you buy something, you at least expect to be able to eat it. For some inexplicable reason it appeared you emptied half your sugar bowl into it. That headed straight for the bin. Next offender. Noodles. Now come on, this is a basic plain chow mein. It stank. It stank my entire kitchen out in fact. God knows what you managed to do, but whatever it was, I don't think I want to know. Another straight to the bin job.

This place has gone to the dogs. Crispy seaweed, for some inexplicable reason, had half the contents of a sugar pot mixed into it 🤮 They couldn't even get plain 'chow mein' noodles right. They had a weird smell about them, so they went straight into the bin. Pork balls in batter, chewy and tasteless. Fried rice, unpleasant. I mean if a Chinese takeaway are unable to cook even rice and noodles, that pretty much says it all. AVOID.

Said it before and i will say it again....the most amazing service. The food quality is outstanding and the portions are more than we can eat. Will never use another chinese. Thank you from ' mapleholme ' Five star sevice everytime *****

My nan and grandad made there same weekly order to this Chinese (really simple order) and it came wrong as my nan called the lady on the other end of the phone straight up called my nan a lier.. One thing my nan is not is incompetent or a liar! Shocking behaviour and inedible food! Will be calling in to see the management tonight

Delicious food and lovely staff!

Worst chinese I have had, and we have ordered lots! Gone downhill so much since last time, spent £31 for this which was a waste. Chicken chow mein had no beansprouts wnas was dry, Prawn chow mein had them but was full of a sauce that was not mentioned when ordering. Chicken and blackbean sauce tasted horrible, pancake roll was full of oil and greese. Lemon chicken had hardly and sauce and was tough as anything i had to be careful didnt break any teeth. Will stick to The Willows who by far do the best in all of Torquay.

Food was nice portion's are reasonable

Love it. Always cooked as we ask. It's a treat to look forward to.

We ordered food at 18.30 they said hour delivery 20.24 and still no food so I call them up and ask to be spoken too by what can only be described as a young female who's bored of her job and has the customer skills of a house brick...asked to cancel order to be told it's with the driver ,spoke too owner and said want to cancel and he happily did and slammed phone down ....wont be using again they say first impressions last

This take-away is truly the worst, just step inside and see the delipidated décor, broken and missing tiles, filthy walls and random stickers with various messages scrawled across. What is a concern is the new owner has left the same hygiene certificate up with the old owners name, go figure! The standard of food is rock bottom. By law under the trade description act a Chop Suey should contain the following, the meat of choice, bamboo shoots, water chestnuts, beansprouts, Chinese lettuce or greens such as broccoli and or spring onions and mushrooms if you're lucky. This is a traditional dish with lots of different vegetables, here they serve some kind of mush. 3 ingredients, the beef or lack of it and beansprouts with some slimy sauce. Please I am warning you avoid this awful take-away and pay a little extra for a real Chinese meal.

Ordered food through just eat. Delivered to incorrect address abbey road who stole our food. My wife spoke to Hong kitchen who laughed and denied all knowledge. DO NOT USE AS UNACCEPTABLE SERVICE. WILL DEFINITELY NOT USE AGAIN OR JUST EAT OR HONG KITCHEN.

Ordered meal for yesterday evening, have ordered from them regularly previously from a previous address before Covid shut down, this has to have been the worst take away ever, everything dried up hard even looked a mess. Pre ordered for early delivery and Question if it was left over from night before. Extremely disappointed, called them today to express our displeasure and concerns, person advised that they would tell the kitchen. That's all I have to say.

Great meal today! The nicest chicken pancakes we had in the bay, well cooked and not too salty. Chow main was delicious and all cooked with our allergies in mind. Delivery was super fast. Thank you!

Great food, great prices, my number one Chinese takeaway in the area!

Ordered a chicken/beef mixed curry and sweet and sour chicken balls, what turned up was a just a beef curry and the beef was so chewy, the chicken balls were huge but pretty much all batter! Small strips of chicken with a layer of mushy batter followed by a rock hard shell of batter! First and last time buying food from them!

Was recommended by a friend as my usual Chinese takeaway was closed.Our choice was Beef Curry with fried rice & King Prawn Curry with fried rice.Just fabulous,will certainly recommend

Food ok reasonable priced but lack customer service.

Great food, really fast delivery.

We've been ordering food from this place for ages, and we've made it our local Chinese takeaway. Last time we ordered sweet and sour chicken balls, duck fried rice, salt and spicy wings, chips and curry sauce. The food was fresh and very tasty. Can't fault it.

Never ask for the green thai curry. Nothing natural about that shade of green. Threw it away and toast instead.

One of the best Chinese take away in a very long time! You have put my faith into loving Chinese food again! All the food was hot and fresh when delivered and arrived earlier then expected (bonus) will definitely be ordering here regularly and will 100% be recommending to everyone I know in Torquay!

Had a Chinese meal from here last night and everything was great the food was delicious and delivered very fresh and very hot and definitely not right with food as got lots.

We had king prawn curry with added beef, salt and pepper dishes and spare ribs in sauce. Absolutely delicious! Couldn’t eat all of it on the evening so popped in the fridge and reheated the lunchtime after and still as delicious as the previous evening! WILL DEFINITELY USE AGAIN 5*

We ate here as our usual Chinese is closed on Mondays and thought we would give them a chance. What a regret. Sauces are watery and full of vegetables and little meat. Will be sticking with Upton Cantonese for sure and want be trying this again. Such a shame 😣

Fairly regular visitor. Decent basic oriental food.

I've never before had an inedible Chinese but this one went in the bin. Even the rice, which was so stodgy it just stuck to the fork!

After using hong kitchen for numerous years I have now swapped to another Chinese take away. I ordered on just eat and was surprised to see that it was claiming to be a new restaurant. My meal turned up on time but oh my god it was absolutely awful. The salt and spicy ribs had an overpowering metallic taste to them and the curry sauce was definitely not the same. I can only conclude a change in ownership or management but won't be returning.

Raw chicken balls...enough said! Welcome to potential hospital visit!

ordered a meal from this place for the first time,tasteless and probably the worst chinese meal I,ve ever had.most went down toilet.Never again.

disgusted in the service we recieved since new ownership. No refund from unwahed sandy scallops and very oily food. Won't be returning. If your customer service was better this would've been a more plesant review.