Based on 180 opinions finded in 4 websites
Based on 180 opinions finded in 4 websites
Opinions
very friendly and good quality food, will visit again
Leigh . 2024-09-24
MORE AT Just Eat
Prawn dish good. Rice dish good. Pork dish not good.
Andrew . 2024-09-18
MORE AT Just Eat
Really nice food, way better than expecting, would order again!
Maisie . 2024-09-15
MORE AT Just Eat
The food tasted disgusting. Tasteless, meat was old and tough. There was a bitter aftertaste.
Izabela Sz . 2024-09-07
MORE AT Google
They never disappoint, always on time or earlier than expected. Very reliable and food is amazing.
Lisa . 2024-09-07
MORE AT Just Eat
items missing poor quality food
Mark . 2024-09-06
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Good quality food, delivered well before estimated time. Friendly delivery driver.
Gary . 2024-09-05
MORE AT Just Eat
This was the worse curry I’ve had!! It was like a jelly like consistency and didn’t have a curry taste! The rice was gorgeous!!! The chicken balls were not greasy but were over cooked and the salt & pepper chips were overcooked and BLAND!! Will not return!
nicole . 2024-09-03
MORE AT Just Eat
Don’t quite understand refusing orders less than £10 on card? I understand there are charges for card payments, but we are in 2024, and surely you lose more by turning customers to your nearest competitors 2 minutes up the road?
Martin G . 2024-08-31
MORE AT Google
To much onion would like peas and mushrooms to the curry
anita . 2024-07-04
MORE AT Just Eat
Great food as always, will definitely order again.
Sarah . 2024-06-27
MORE AT Just Eat
Lovely portions, piping hot and tasty.
Tammy Morey . 2024-05-05
MORE AT Google
Eat here regularly, just tried the Malaysian curry this week, OMG! Had all my customers try it, it’s going to be in demand! Nicest curry I’ve had in many years
Claire Thewlis . 2024-05-02
MORE AT Google
Food was terrible will not be using again
Natasha . 2024-05-01
MORE AT Just Eat
Banging curry, really nice tasting sauce and generous portion sizes with the rice and chips. Friendly delivery driver, spot on. Thank you 😊👍
Cody . 2024-04-14
MORE AT Just Eat
I said asap so no problem being early, great food as always
Sarah . 2024-04-04
MORE AT Just Eat
the early delivery was great ! and food was amazing.... Good value for money
Kimberley . 2024-03-16
MORE AT Just Eat
Shocking experience last time it was 2 hours and it was cold and man was very rude on the phone. This time they forgot my pancakes for my duck sent it half an hour later my food was cold and had the cheek to offer me a 5% discount. Very disappointed and man was rude on phone again. Food was also cold again.
Megan . 2024-03-08
MORE AT Just Eat
fantastic food and great service. thank you
Marsha . 2024-02-28
MORE AT Just Eat
Not sure what the sweet and sour sauce is they use but it was too fruity, needed up not eating it
Alex . 2024-02-24
MORE AT Just Eat
Special fried rice is greasy and the meat dry and stringy, not nice at all. Omelette was dry too Food rated 1 star and that's pushing it
Darren Square . 2024-02-20
MORE AT Google
Asked for no sauce on the noodles arrived covered in sauce . Awful flavours , the worst Chinese I’ve had in a long time , never again
DAVID . 2024-02-17
MORE AT Just Eat
Food seems to stay nice here whenever ordered very good
Neil . 2024-02-17
MORE AT Just Eat
Been throwing up all night after having this
Jemma . 2024-02-10
MORE AT Just Eat
Amazing food and will definitely order again. Plus the driver found my address which most people don’t
Lesley . 2024-02-10
MORE AT Just Eat
Food was already sat near desk when arrived, so when back home it wasn’t very hot, also curry sauce was too expensive seen as you only get a tiny pot
Amy . 2024-01-20
MORE AT Just Eat
Delicious, moreish, and just plain tasty. Many thanks.
Martin . 2024-01-20
MORE AT Just Eat
Fantastic food, fresh, hot and delicious and the delivery guy is lovely and friendly. Keep up the great work 👍
Lauren . 2024-01-18
MORE AT Just Eat
cold food looked like it was from yesterday absolutely disgusting and inedible
Maryjane . 2024-01-16
MORE AT Just Eat
Delicious food. Good quantity and quality.
Steve . 2023-12-24
MORE AT Just Eat
My daughter really loves the chicken sweet and sour Hong Kong style .good value for money
D . 2023-12-23
MORE AT Just Eat
Great food and delivered early by a friendly delivery driver 👍🏻
Daniel . 2023-12-23
MORE AT Just Eat
I ordered the Mix Hors D'oeuvres. This was over cooked to the point of being burnt. Salt and spicy prawns, I felt were poor quality and I have had a lot better.
Doreen . 2023-12-13
MORE AT Just Eat
Hot and tasty and quick delivery. I was amazed by the quantity and quality of the food. Would highly recommend.
Roger . 2023-11-13
MORE AT Just Eat
Food was stone cold and it was awful cost over £60 had to microwave it and chicken balls were burnt and was even worse as was cold 😖 I won’t be ordering from here again
Paul . 2023-11-11
MORE AT Just Eat
Sorry but tonight's chef needs sacking. Food was awful and I have definitely had better from here.
Carol . 2023-11-04
MORE AT Just Eat
Always taste good and always hot
Jacqueline . 2023-10-29
MORE AT Just Eat
over cooked and inedible salt and chilli squid, old ribs and funny taste to them. Usual Chinese closed so thought would give it a try!
Jonathan M . 2023-10-27
MORE AT TripAdvisor
Got the dispatch notification at 2050, didn't arrive till 2025. Cold.
Christine . 2023-10-25
MORE AT Just Eat
Had to phone shop, well diissapoint
Isabelle . 2023-10-22
MORE AT Just Eat
Worst chinese I've ever had. The ribs were so tough I couldn't get the meat off the bone. The pork curry was oike chewing cardboard. The currys sauce was congealed and the worst I've tasted. The only good thing was the rice but how hard can it be to get that wrong? I won't eat here again.
John . 2023-10-15
MORE AT Just Eat
High quality, equal portions of rice and curry 👍🏼 only criticism is that the curry was very mild compared to what I’m used to 🫥 (would suit a child ) hence only 4 stars, lots of meat and onions 👍🏼 delivered promptly (within 45 minutes) 👍🏼 would use again but would be 3-4 choice Thank you
Jim Weir . 2023-10-14
MORE AT Google
Have never had a bad meal yet and no exception tonight. I think it was the best one we've had. Food was hot and delicious. Was only a few minutes late so no worries there.
tracie . 2023-10-10
MORE AT Just Eat
Ordered king prawn chow mein got 2 prawns and a couple ragged bits of what i think was chicken, no bean sprouts
M6923BX . 2023-09-29
MORE AT TripAdvisor
Fast order process. Order arrived efficiently, hot and with a smile!
Brendan . 2023-09-19
MORE AT Just Eat
Great food! Good portion sizes came early nice and hot. Tasted great! Ordering from here again :)
Oskar . 2023-08-28
MORE AT Just Eat
Expensive prices but thought I would pay the extra expecting the food quality to be good. In fact the meal was nowhere near the quality of my local Chinese. Tiny little pieces of duck with rubbery fat, i will not use this place again
Brian . 2023-08-16
MORE AT Just Eat
The chow main had a funny taste such a shame have used a couple of times thought we’d found a good Chinese but back to hunting again!!
Sarah . 2023-08-05
MORE AT Just Eat
Driver had a touch like a baby elephant no consideration chapping the door like the polis just grafter half 10pm. Curry sauce was congealed it had been lying for at least half an hour for that to occur. Over priced for inequality food. Enjoy the money yous won’t received as you wont gain another penny from us.
Mark . 2023-07-29
MORE AT Just Eat
Turned up cold n charge me twice
Aaron . 2023-07-19
MORE AT Just Eat
Food used to taste so much better.
Tia Asplen . 2023-07-13
MORE AT Google
The Chinese was not as nice as the last time we had it
Jo . 2023-04-06
MORE AT Just Eat
Lovely Chinese Good prices Fast delivery 10/10
Simon . 2023-04-06
MORE AT Just Eat
Great food, will definitely order again.
Sarah . 2023-04-04
MORE AT Just Eat
Was nice an early and was delicious an hot
Isabelle . 2023-04-02
MORE AT Just Eat
Chewy chicken balls and soggy chips
emma . 2023-03-26
MORE AT Just Eat
Ordered dinner tonight took hour and 20 mins to get too us on arrival the chips that went with my curry were cold both our curry's were luke warm and the prawn crackers were basically broken bits in a bag, usually don't have a problem with them but lately the quality has gone down hill and the delivery is taking longer and longer each time . Will go back too lucky chef from now on very disappointed won't be ordering again from here
Pete Hancock . 2023-01-24
MORE AT Google
Ordered from this takeaway and unfortunately I found a small chick's foot in my special fried rice :(
Ryan Ball . 2022-08-03
MORE AT Google
The service here is really fast and the food is amazing, the dishes I ordered were superb, I’ll definitely be ordering from here a lot more in the future and the people that work there are lovely. Truly a great service and a wonderful Chinese
127mckinleym . 2022-05-11
MORE AT TripAdvisor
What can I say other than the title ... Always amazing service and outstanding food. We at mapleholme will never use another takeaway when it comes to service and quality. Amazing people ... top quality food and amazing service. Thank you again as this isn't our first review for your professional service *****
lyndak590 . 2022-05-10
MORE AT TripAdvisor
First time using them. The food was lovely. Will order again. When I had a small problem with the delivery time put on the internet I called the takeaway and spoke to a really nice man who said he would try to get it to me more quickly. It was here within half an hour. Brilliant customer service.
Nicola Kemp . 2022-04-16
MORE AT Google
Always a good take but does not open on a Monday as stated
Maxine Culley . 2022-03-22
MORE AT Google
Second time ordering and again absolutely delicious. New found favourite in Torquay and will continue to order from here !
Lily Courage . 2022-02-23
MORE AT Google
What can I say. Everytime the food is amazing and customer service is 10 out of 10. Delivery is so fast too. We will only use Hong kitchen. Thank you so much from everyone at mapleholme team ❤
lyndak590 . 2022-02-12
MORE AT TripAdvisor
We had shrimp with vege ( instead of anything else they put been sprouts there , really? ) had no taste the worst Chinese dish I had so far in Torquay And beef in black beans sauce, beef was cheewy, not well cooked . Rice with egg had no taste Wait a moment start to think I lost taste due to Covid. Wait nope ! Won't order again sorry Delivery took 2 hrs instead of 1,5 promised was quite long time to wait.
Teresa Lasecka . 2022-01-04
MORE AT Google
I once rated this the best Chinese takeaway I have ever used; even better than it is a minute walk from my mother in law's house in Plainmoor. What a shame that an obvious change in ownership has ruined it. My favourite Sam See Chow Mein is now tasteless Garbage. Please bring back your chef from days gone bye.
Richard L . 2021-12-27
MORE AT TripAdvisor
had special chow mein, special fried rice, honey thai chicken, mixed starter box and pancake rolls. starter box wax good, main meals were watery and bland. will not go here again, would not recommend 👎
Daimon Festorazzi . 2021-12-04
MORE AT Google
Delicious quality food, Quick delivery Fair prices, Excellent customer service, This is the 1st time I have ever awarded 5 stars* to anyone..... I would have given 6 if I could 😍🍲
x __Artful*Dodger__ x . 2021-11-07
MORE AT Google
We are here on holiday and decided to get a Chinese. Googled nearest Chinese takeaway and this 1 came up so decided to go as it was the closest. Absolutely beautiful food. Well worth the money (and it's not exactly expensive) and will definitely be ordering again before we go home
Nada Lepir . 2021-10-12
MORE AT Google
An update. It is true that good things don't last forever. Sorry Hong Kitchen, but bye, bye. I'm sure you'll be absolutely devastated to lose my custom after 10 years. It's a shame that your steadily increasing prices don't match the food, which has taken a nose dive. On 2 consecutive orders, food has been, at best, unpleasant and at worst, inedible. Crispy seaweed, not the most expensive item, I'll grant you, however when you buy something, you at least expect to be able to eat it. For some inexplicable reason it appeared you emptied half your sugar bowl into it. That headed straight for the bin. Next offender. Noodles. Now come on, this is a basic plain chow mein. It stank. It stank my entire kitchen out in fact. God knows what you managed to do, but whatever it was, I don't think I want to know. Another straight to the bin job.
Jennifer Masters . 2021-09-04
MORE AT Google
This place has gone to the dogs. Crispy seaweed, for some inexplicable reason, had half the contents of a sugar pot mixed into it 🤮 They couldn't even get plain 'chow mein' noodles right. They had a weird smell about them, so they went straight into the bin. Pork balls in batter, chewy and tasteless. Fried rice, unpleasant. I mean if a Chinese takeaway are unable to cook even rice and noodles, that pretty much says it all. AVOID.
Mirrored123 . 2021-08-31
MORE AT TripAdvisor
Said it before and i will say it again....the most amazing service. The food quality is outstanding and the portions are more than we can eat. Will never use another chinese. Thank you from ' mapleholme ' Five star sevice everytime *****
Lynda Kimble . 2021-07-20
MORE AT Google
My nan and grandad made there same weekly order to this Chinese (really simple order) and it came wrong as my nan called the lady on the other end of the phone straight up called my nan a lier.. One thing my nan is not is incompetent or a liar! Shocking behaviour and inedible food! Will be calling in to see the management tonight
Alex Benson . 2021-05-30
MORE AT Google
Delicious food and lovely staff!
Tom Timoney-White . 2021-03-31
MORE AT Google
Worst chinese I have had, and we have ordered lots! Gone downhill so much since last time, spent £31 for this which was a waste. Chicken chow mein had no beansprouts wnas was dry, Prawn chow mein had them but was full of a sauce that was not mentioned when ordering. Chicken and blackbean sauce tasted horrible, pancake roll was full of oil and greese. Lemon chicken had hardly and sauce and was tough as anything i had to be careful didnt break any teeth. Will stick to The Willows who by far do the best in all of Torquay.
Daniel Carter . 2021-03-05
MORE AT Google
Food was nice portion's are reasonable
F H . 2021-02-25
MORE AT Google
Love it. Always cooked as we ask. It's a treat to look forward to.
Rachel Robinson . 2020-10-28
MORE AT Google
We ordered food at 18.30 they said hour delivery 20.24 and still no food so I call them up and ask to be spoken too by what can only be described as a young female who's bored of her job and has the customer skills of a house brick...asked to cancel order to be told it's with the driver ,spoke too owner and said want to cancel and he happily did and slammed phone down ....wont be using again they say first impressions last
97peteh . 2020-10-24
MORE AT TripAdvisor
This take-away is truly the worst, just step inside and see the delipidated décor, broken and missing tiles, filthy walls and random stickers with various messages scrawled across. What is a concern is the new owner has left the same hygiene certificate up with the old owners name, go figure! The standard of food is rock bottom. By law under the trade description act a Chop Suey should contain the following, the meat of choice, bamboo shoots, water chestnuts, beansprouts, Chinese lettuce or greens such as broccoli and or spring onions and mushrooms if you're lucky. This is a traditional dish with lots of different vegetables, here they serve some kind of mush. 3 ingredients, the beef or lack of it and beansprouts with some slimy sauce. Please I am warning you avoid this awful take-away and pay a little extra for a real Chinese meal.
Culture-Zoo . 2020-09-27
MORE AT TripAdvisor
Ordered food through just eat. Delivered to incorrect address abbey road who stole our food. My wife spoke to Hong kitchen who laughed and denied all knowledge. DO NOT USE AS UNACCEPTABLE SERVICE. WILL DEFINITELY NOT USE AGAIN OR JUST EAT OR HONG KITCHEN.
ian . 2020-08-13
MORE AT Google
Ordered meal for yesterday evening, have ordered from them regularly previously from a previous address before Covid shut down, this has to have been the worst take away ever, everything dried up hard even looked a mess. Pre ordered for early delivery and Question if it was left over from night before. Extremely disappointed, called them today to express our displeasure and concerns, person advised that they would tell the kitchen. That's all I have to say.
Scott Flanders . 2020-08-02
MORE AT Google
Great meal today! The nicest chicken pancakes we had in the bay, well cooked and not too salty. Chow main was delicious and all cooked with our allergies in mind. Delivery was super fast. Thank you!
Natalia S . 2020-05-14
MORE AT Google
Great food, great prices, my number one Chinese takeaway in the area!
NIGEL Burton . 2020-02-23
MORE AT Google
Ordered a chicken/beef mixed curry and sweet and sour chicken balls, what turned up was a just a beef curry and the beef was so chewy, the chicken balls were huge but pretty much all batter! Small strips of chicken with a layer of mushy batter followed by a rock hard shell of batter! First and last time buying food from them!
simon H . 2020-01-22
MORE AT Google
Was recommended by a friend as my usual Chinese takeaway was closed.Our choice was Beef Curry with fried rice & King Prawn Curry with fried rice.Just fabulous,will certainly recommend
Blossom123Devon . 2020-01-22
MORE AT TripAdvisor
Food ok reasonable priced but lack customer service.
Andrew Clay . 2019-11-04
MORE AT Google
Great food, really fast delivery.
Daniel Clements . 2019-09-10
MORE AT Google
We've been ordering food from this place for ages, and we've made it our local Chinese takeaway. Last time we ordered sweet and sour chicken balls, duck fried rice, salt and spicy wings, chips and curry sauce. The food was fresh and very tasty. Can't fault it.
Mirrored123 . 2019-08-13
MORE AT TripAdvisor
Never ask for the green thai curry. Nothing natural about that shade of green. Threw it away and toast instead.
J W . 2019-07-28
MORE AT Google
One of the best Chinese take away in a very long time! You have put my faith into loving Chinese food again! All the food was hot and fresh when delivered and arrived earlier then expected (bonus) will definitely be ordering here regularly and will 100% be recommending to everyone I know in Torquay!
Hannah Harry . 2019-07-10
MORE AT Google
Had a Chinese meal from here last night and everything was great the food was delicious and delivered very fresh and very hot and definitely not right with food as got lots.
sam stead . 2019-06-03
MORE AT Google
We had king prawn curry with added beef, salt and pepper dishes and spare ribs in sauce. Absolutely delicious! Couldn’t eat all of it on the evening so popped in the fridge and reheated the lunchtime after and still as delicious as the previous evening! WILL DEFINITELY USE AGAIN 5*
Thevillagechippy . 2019-04-17
MORE AT TripAdvisor
We ate here as our usual Chinese is closed on Mondays and thought we would give them a chance. What a regret. Sauces are watery and full of vegetables and little meat. Will be sticking with Upton Cantonese for sure and want be trying this again. Such a shame 😣
Jas0n1981 . 2019-02-04
MORE AT TripAdvisor
Fairly regular visitor. Decent basic oriental food.
Lewis Jones . 2019-01-21
MORE AT Google
I've never before had an inedible Chinese but this one went in the bin. Even the rice, which was so stodgy it just stuck to the fork!
603lilyl . 2018-11-26
MORE AT TripAdvisor
After using hong kitchen for numerous years I have now swapped to another Chinese take away. I ordered on just eat and was surprised to see that it was claiming to be a new restaurant. My meal turned up on time but oh my god it was absolutely awful. The salt and spicy ribs had an overpowering metallic taste to them and the curry sauce was definitely not the same. I can only conclude a change in ownership or management but won't be returning.
kipsmithers . 2018-07-22
MORE AT TripAdvisor
Raw chicken balls...enough said! Welcome to potential hospital visit!
Paul Gray . 2018-06-09
MORE AT Google
ordered a meal from this place for the first time,tasteless and probably the worst chinese meal I,ve ever had.most went down toilet.Never again.
terry mcmillan . 2018-05-26
MORE AT Google
disgusted in the service we recieved since new ownership. No refund from unwahed sandy scallops and very oily food. Won't be returning. If your customer service was better this would've been a more plesant review.
PurpleYoruichi . 2018-05-22
MORE AT TripAdvisor
Ordered tonight through just eat, the food took well over an hour to arrive and when it did it was barely warm. The food was definately from the previous day, most likely re-fried. Nobody ate anything. Absolute waste of money. So if you want to order food fit for the bin then fill your boots!
Becca Thompson . 2018-05-15
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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59 Opinions
DISGUSTING!!! Ordered 1/4 duck but had hardly any meat mostly skin. For one of the most expensive meals on the menu we were extremely disappointed. Spoke to the owner who clearly didn’t care and told us that’s how he received it. Appalling attitude towards what was a regular customer. I will never use this Chinese again.
219 Opinions
great food,delivered early and friendly driver. will be ordering again thanks.lee
2056 Opinions
First time we’ve used Golden Dragon for probably decades, decided to try after getting a menu through the door. Amongst other things we ordered Ribs with BBQ sauce and fried rice and chips & curry sauce from snack menu, the ribs and fried rice were dry NO BBQ sauce, we got a large bag, but a tiny tub of curry sauce, the ratio between chips and sauce was ridiculous, so we basically paid £4.50 for Chips! We also ordered Chicken and pork with Garlic and BBQ sauce from specials menu, this was also DRY with NO SAUCE. In addition to the tiny tub of curry sauce there we were 2 other tiny tubs of sauce (the same sauce in both tubs) but we didn’t know what sauce it was as there were no labels and the flavour was unidentifiable. Beef in the chow mein was a bit sparse and for me was a little on the dry side. Sauce is an integral element of Chinese food and all the food we ordered was DRY which spoiled which would otherwise have been an ok Chinese takeaway.(NB I would have sent my comments the Golden Dragon for their response but there is no email address on their website)
267 Opinions
Don’t let any negative reviews sway or influence your decision to go to or use Alan’s restaurant and takeaway. The food is excellent. If you have lived in average market towns in central England over the last 25 year or so years and tried to find a good Chinese takeaway you will know exactly what I am talking about. We ordered a range of dishes and they were fresh, light, well cooked, with lovely flavours. You would have to go a long way to find better.