Honest Burgers Cambridge in Cambridge

Great experience family loved the burgers and the chips

Staff were dressed sloppily in tracksuits, joggers or very short shorts. The staff that served us were uninterested and dismissed my friend’s allergy without even acknowledging it, due to it falling outside of the main 14 allergens. Food was disappointing compared to the previous times I have been to eat here. I ordered the plant burger with salad and my friend ordered the honest with chips. We were not asked how we would like them cooked as we were on previous visits - both came well done which is neither of our preferences. Chips were under seasoned, and both burgers were slightly burned. Overall, I felt this visit fell short of our other excellent experiences here and feel that staff need further allergy training and should be encouraged to carry themselves far more professionally in both clothing and attitude.

Delicious meal, and no problem getting a GF one the same as everyone else at no extra cost (which isn't normally an easy feat)! Friendly, helpful staff. Just had to wait quite a while but it was worth it. Thx v much

Popped in just over a week ago when visiting Cambridge with a friend for their birthday I suggested Honest Burgers as I have been to them before in other cities and always good food and a good atmosphere. The food was delicious as to be expected, and staff were very polite when serving. Did take a couple of tries to get their attention at points, but they were full so very much understandable, and they were very lovely when we did My reasoning for not 5 star is just the awkwardness of the seating arrangements - we were put in the corner next to where the till machine was, so while dining my friend continuously had staff leaning over her to get bills & receipts - a polite 'excuse me' as they did so would have made a world of difference (and potentially just removing that corner table, giving the other tables against that line a bit more elbow room) But food was delicious, and a cheery atmosphere the whole time we were there, definitely worth a return again

Wow! The best burger I've ever had and I have the burger 90% of the time when I go out. Then the bacon gravy is out of this world. Rosemary chips are gorgeous. Great service, really friendly. Definitely will be coming back when we're next in Cambridge.

Not like it used to be, has it changed hands ? The coleslaw is not the same , not are the chips. It’s just not the same than it was about a year or so ago.

Really nice food for a relatively reasonable price and very helpful staff. It is also wheelchair accessible!

Nice burger. I think it was too small (see how it fits in my hand), and a bit overcooked. The fries were great.

The chips were very dry, oily and not fresh, and my burger not tasty at all. I couldn’t have that food.

It's not very honest when you can't find prices on the menu

Lovely burgers as always and great service

We had our best meal all week here. The burgers were tasty, fresh and generous. Rosemary fries perfect, not greasy. My husband slipped and fell right down the road after we left. We went back to ask for ice and they were SO helpful and kind. Helped me clean up my husband with their first aid kit and gave us a bag of ice to put on his cut. Very kind manager and table servers checked on us several times. Very appreciative.

Delicious. We ordered two honest burgers and another vegan one. They were accompanied with a portion of very abundant, crispy and freshly made potatoes. The perfect point of meat. The portion of coleslaw was delicious too. All this, plus three pints amounted to £72.88. To return!

Fantastic Burger….best I’ve had for years…I had the normal thicker burger which was pink inside and melted in the mouth…my wife had a smash burger as she can’t eat medium or pink beef and it was also really good….nice Hazy ipa on draughty as well !

El lugar está sucio, y si te envían al sótano, hay un olor terrible del inodoro. El bollo de hamburguesa estaba frío y mediocre. La empanada también fue aplastada. El lugar y la ubicación son agradables, pero la comida es horrible. Toneladas de papas fritas, ni idea de por qué, pero no puedes cambiarlas por una ensalada saludable. Todo el mundo deja las patatas fritas, y el personal simplemente las tira. Me sentí peor que en McDonald's.

The worst fries I ever tried in my life. They are cold, dry and tasteless. Feels like it was made last night! Take an hour to be delivered while uber eats said 30mins. The burgers are acceptable. Onion rings are not impressive with extra thick batter. Very pricey, not worth it at all!

Disappointing experience and patronising supervisor/team leader! Very hard chips covered in tons rosemary, not nice!

The burgers are wonderful. The chicken tenders were inedible and cooked to a point it was like anthrax.

Great service and lots of food for the price. Burgers were hot and tasty

team amazing such a big change since i came last summer

Came in for a table of 2 Friday, very happy with visit

Wow... the food was incredible, so much flavour, perfect portion sizes just amazing!

Very delicious food, had to visit twice! The smashed burger with rosemary fries were flavorful and tasty with the right amount of soft and crunch. Joe was particularly friendly and left an impression. He was so kind to offer the buffalo chicken wings which were a strong favorite too! Would recommend!

Good service with consistent burgers in a prime location just off the market square.

Un valor de trabajo no me dejaba pedir comida a los niños, aunque la pedí la semana pasada. Terminé marchándome y nunca volveré allí de nuevo. Iré a Byron Burger en su lugar, ya que no discriminan la edad. ¡Fue principalmente su actitud lo que fue tan horrible!

The staff bring a lot of embarrassment to the Honest chain. Nationwide I have not encountered such cold and disinterested staff, the food was far below standard too, meat was severely undercooked even for medium rare. We wanted to pay up and leave as soon as possible. We left with half empty stomachs, fortunately the Five Guys opposite provided us with great lunches and service. Would avoid this branch of Honest- if you’ve been to an Honest burgers location before you would be greatly disappointed.

It is a student type of a place. Lots of people, lots of traffic. Everything is good but the burgers did not impress any of us. We took 3 different ones and their were ok, but not more than that. I would go again next time visiting Cambridge.

Terrible and impolite staff. We wanted to dine-in last Saturday. The restaurant’s manager kept ordering us around with an attitude as if we were an inconvenience, not customers. He pointed us to sit in the most crowded and noisy part of the restaurant and despite plenty of other tables available (not even reserved, as the rest of the waiters confirmed). When we asked politely if we could be moved to a quieter part of the restaurant he became extremely rude, sarcastic and told us to leave unless we accept the place he chose. Such a shame as I happened to dine in London’s restaurant of this chain and I had a great time there. I know for sure I’m never coming back to the Cambridge’s one.

The food is amazing - so delicious and for a great price. Very quick service too!

"Great burgers! Always good" - was my review pre-pandemic, and I gave it 5 stars too! Now, in 2025, first time back since. There experience was 3 stars overall. Service is good. But the burgers were smaller, the quality less, and the buns not as good. Less mint leaves in the drink too. Shrinkflation? Disappointed.

Epic food, definitely feels low-processed and hand made. Great music, super kind and prompt staff.

The burgers are delicious but too salty. The lemonade is just typical soda

Had chicken burger, was overpriced and over fried. Fries weren't that special either. Service and atmosphere was good tho, but for 15 pounds this was not worth half of it.

Visited at lunch time on Saturday and was seated immediately, staff were really friendly and polite. All the menu is Gluten Free with the GF bun swapped which is awesome. Food was really tasty and good value for the portion size as well!

Nice jazzy rap/pop, atmosphere has coffee shop vibes but instead with burgers. Went with my dog and bacon plant is to die for! It just melts in your mouth and beyond meat tastes like beef. Chips was also a nice touch with rosemary, downside they don't do desserts or hot drinks.

Food was good, but it took 35 minutes. The fries were cold and dried. When we got the bill, they added £8 as a tip. When the server got the cash we gave her and counted it, she was visibly disappointed when it was exact change. We would have given a tip, but they added one onto the bill. Because of all this, and the burgers are smaller than they were a few years ago, I can't say this was a good experience.

The vegan burger was very good, the fries were a bit dry. The staff was pretty unmotivated, no greeting and no bill.

Service was not great. Found a fly on my daughter’s burger just ruined our appetite. The fries was over fried and dry. Atleast they have GF options for my son. They didn’t charge us for the fly burger and made a fresh burger for my daughter. Won’t be returning unfortunately.

Excellent. Having previously visited another Honest Burger in London, we had high expectations and I'm pleased to say we weren't disappointed. In fact we were left even more impressed that before. Excellent service, super friendly, helpful and very understanding of dietary requirements. The burgers are top notch and the local special at this restaurant is great. I'll definitely be visiting again, it's now the first place I'll think of when I want a burger.

He estado yendo aquí durante años como uno de los pocos lugares donde podía obtener un buen almuerzo mientras compraba con mi perro. MUY decepcionados de saber que hoy ya no son amigables con los perros después de tanto tiempo, no volverán a ir a una hamburguesa honesta incluso sin el perro después de aprender esto.

Waited 50 minutes for 2 burger chips and side orders. The chips were too overcooked and had too much salt on them, i couldnt eat more than a few evenothough i hate wasting food. I ordered coleslaw as a side and it tasted stale. The burger was fine. However, the lettuce wasn't even fresh and the chicken was overcooked. For 20 pounds and wait of 50 minutes, it definitely wasn't worth it. I would have rather spent that money on KFC.

As a celiac, it is uncommon to eat burgers. It is even more uncommon to have good burgers. I liked it though the fries seemed over fried and too dry. The staff was very friendly, but it was a bit cool inside the restaurant. Obviously, the staff is not responsible for it as I think the windows do not have good isolation or maybe the heating wasn't working properly.This is the reason for 4 stars.

May 2022: So good, we are making an effort to find another location during our travels to eat at again. Actually cooked the way we asked (medium rare), sturdy and proportional bun, with thick enough cheese to notice. For the chips, we got a side of bacon gravy that was so rich, deep and flavorful, we likened it to “French saucier level” good. My partner wasn’t that hungry but he stuffed himself just in case we don’t get to go again before we leave England. Cannot recommend enough. May 2024: we did a one-night layover otw to Ireland and stayed in Windsor. The burger was just how we remembered it. Still amazing.

Hemos estado en Cambridge honest Burger dos veces por semana, una sola y ahora con nuestro hijo / hijastro. Así que creo que esta es una visión equilibrada. En ambas ocasiones nos sentamos de inmediato a pesar de que estaba ocupado. El servicio parecía bueno y amable. En ambas ocasiones partes de los platos estaban tibios, primera vez las patatas fritas se servían desde un recipiente grande, principalmente para los chicos de deliveryoo, segunda vez era la hamburguesa de pollo que se dejaba en el passe durante unos diez minutos antes de ser servida. Todo está cocinado por encargo pero obviamente no cocinado a tiempo con cualquier otra selección de alimentos que haya hecho. Comida muy buena cuando llegó, y cuando pedimos patatas fritas frescas o calientes, llegaron en tres minutos. Finalmente nos cobraron por el agua del grifo. Tomamos bebidas en ambas ocasiones, así como agua, así que ¿por qué estamos pagando por esto? Ridículo. Cuidado con tu factura, cuestionála. No creo que ningún restaurante pueda cobrar por el agua del grifo

The burgers are tasty, but why so small? 15.5£ for the one in the picture. When I left I was still hungry. 😂

nice service and tasty vegan vegetarian options, french fries was good too 😊

Best burger in Cambridge, by far. Go for the specials!

Nice enough burger. Staffs very welcoming. Toilets tho! Trek up 2 flights then thru big room tucked away in corner. No soap no toilet roll. Really need to be able to wash hands with soap in an eatery!

No son grandes hamburguesas, nada como las fotos y un furtivo 10 % añadido en el que no se anuncia. Se quejó en vano.

An expensive stomach ache Had an early dinner in this place. Less than an hour later was in the toilet of the hotel room with bad diarrhea. I arrived in UK that day, and only had breakfast at home. So, no. It wasn't something else I ate, because I didn't. PS: 10% service charge already printed in the receipt before the grand total is not honest at all

El servicio fue brillante y las hamburguesas son deliciosas. Fui allí con mi padre antes de ir a ver algo a la Bolsa de Maíz de al lado. Las patatas fritas de romero eran increíbles, ojalá pudiera tenerlas con cada comida.

Downstairs takes ae not great. I would wait next time for a table upstairs. The toilets are downstairs, and the place has poo ventilation. The food was good. The smashed burger was great. No Rosemary on Chips option would be nice.

It is so bad that it serves poorly treated food

Nos dirigieron abajo, supuestamente a una cabina. Lo que no nos habíamos dado cuenta es que hay un comedor en la planta baja más allá de los baños. Todo olía a retretes, y parecía muy desordenado. Como alguien había dicho un día, ¿vamos a poner mesas de comedor junto a los baños y los armarios de la tienda? Qué horror. El servicio era pobre, la comida no era cara, pero no era buena. Definitivamente no volveremos.

Rosemary chips are the must have. Beef patty tastes like steak. Recommended for everyone to try once atleast

Had a really good outing. Amazing food as usual

It's been a few years since we visited this location and the team has clearly changed. We used to visit regularly and had some incredible customer service that had you stand out as an example to your competitors. Previously we have experienced exemplary customer service and experience, something I highly value in a world full of diverse eating options. Unfortunately yesterday evening we went to the Cambridge restaurant at approximately 6pm. There were only three of us and we entered the location (one that doesn't allow you to book) with no one ahead of us. We were immediately told a table was about to be free and would be sat in a couple of minutes. A moment later another group came in after us and made it clear they had there name on a list and should be seated first. The waitress looked confused and got the mananager to assist who found a hand written list and proceeded to seat the other group. We were offered no apology or really any explanation. We were then told it would be another 20 mins. We chose to leave and eat elsewhere. We won't be back. If you refuse to operate with reservations then that should be a rule for all. If you are going to use a 'list' system all staff should be aware of it. And if you are going to mess around with previously loyal patrons at least offer some apology.

Lovely restaurant with friendly staff. Burger was delicious I would recommend the Cambridge Burger. Will be coming back.

Not dog friendly like other venues

They are not respecting delivery drivers After all they are humans too and they should not treated like this. They always make them waiting to get orders and they told specially to wait outside not even inside. The way he was telling me was rude and disrespectful. Not good place to go where they are not seeing everyone as human beings

It took 38 mins for a mediocre burger and poorly seasoned fries plus the burger didn’t have cheese (it was extra)

Really great burger and chips! I've been here a few times, and they're not particularly fast, but it's worth the wait!

Very popular, it took a while to be given a table. The wait was worth it though, because the "honest" burger is one of the best balanced burgers out there. The meat is key - it's plentiful, well textured, juicy and perfectly cooked. Not rare or burnt or rubbery. Everything on it is harmonious, it doesn't even need tomato sauce added. I'm often underwhelmed by rosemary flavoured chips, but these were crispy and even better dipped in the table mayonnaise. The mint lemonade was refreshing. Yes you're a bit too close to your neighbours. It's not too noisy though. Toilets are clean, although down some steep steps. All in all, recommended.

Timing Issue? Have been in this restaurant twice only. Return again because I want to confirm my impression. Often saw freshly prepared dishes ready to collect at the counter. There's often a delay that the food was cooling down at the counter, before it was delivered to the customers. The food was only slightly warm as a result. The green salad was only lettuce, vinegar and some fried onions. Normally people expect green salad means a mix of different salad vegetables with a slice of tomato or a raw onion ring? Were the fries overdone or was it their style? As it was quite dry and salty. We needed extra dipping sauce to finish. But still, the beef patties were genuinely juicy and well seasoned. Too bad the patties were only slightly warm. The environment is clean, nice and comfortable. The tables are not too close and provide enough space between customers.

The place was crowded. The food was delicious, but they had a problem with delays

Ordered on drliveroo. somehow everything other than the burgers are great. Which means the burger is very much below average.

Best burgers in town! Highly recommend!😍

10/10 A* Service with a smile ! Hats off to Joe & team ! Our No.1 Joint ! Thank you 🫶🏻

10/10 A* Service with a smile ! Hats off to Joe & team ! Our No.1 Joint ! Thank you 🫶🏻

Updated September 5, 2024 Previous positive experiences brought me back here this evening and unfortunately I did not find the same quality and quantity. The bread is different and it's not that great, the sandwiches seem smaller to me. The burger is a little overcooked and is dry. I'm keeping the 5 stars for now. Previous review Five stars deserved both for the goodness of the food and for the quality of the service and the comfortable and not too noisy environment. Limited choice of sandwiches and little different from each other but this is precisely the strength of the place: good meat counts expertly and quality ingredients. Vegan menu available. Limited beer selection, but there is Guinness draft. Try lemonade and mint, a sort of virgin mohito. The fries come with the burger and the other side dishes (onion rings, chicken wings...) are on-top and not alternatives. It's easy to talk if you go with company because there's no confusion. Patatin; We had a pleasant evening.

Updated September 5, 2024 Previous positive experiences brought me back here this evening and unfortunately I did not find the same quality and quantity. The bread is different and it's not that great, the sandwiches seem smaller to me. The burger is a little overcooked and is dry. I'm keeping the 5 stars for now. Previous review Five stars deserved both for the goodness of the food and for the quality of the service and the comfortable and not too noisy environment. Limited choice of sandwiches and little different from each other but this is precisely the strength of the place: good meat counts expertly and quality ingredients. Vegan menu available. Limited beer selection, but there is Guinness draft. Try lemonade and mint, a sort of virgin mohito. The fries come with the burger and the other side dishes (onion rings, chicken wings...) are on-top and not alternatives. It's easy to talk if you go with company because there's no confusion. Patatin; We had a pleasant evening.

Juicy burgers, cooked to your liking. The rosemary chips are delicious. Friendly staff and short wait times.

In general a decent visit. I have some critic points though. Well first, the drinks aren’t as large as the menu says. Still small in my eyes. I ordered their gin tonic which was nice though I lacked of gin. Their chicken pieces are absolutely lovely. Great job there! The burger I had though, which was supposed to be a double smashed burger with bacon as a topping, was a little boring though. First of all, I only got a single smashed one. So my order wasn’t picked up right. The sauce was great though I have to say that the burger itself was quite small and also it just didn’t have to many ingredients on it. It’s just missing something more. The chips that were included with the burger were of great taste and quality. Next time, I would order something different but a menu refresh would be a good idea. For what you get, it’s just a little too expensive, especially when it comes to the burger.

Mushy burgers and rock hard fries. Our waitress spent most of the time talking with customers in her language and never checked in on us, we ate what we could but it’s very poor value to not be able to eat 1/3 of your fries because they’re fried to a crisp and over seasoned.

Small room with air conditioning vents that cool the room excessively. Terrible burgers, almost completely burned. Terrible chips, dry and with a large amount of crushed, inedible. High cost for the quality of the food. Too bad, I remembered it for the quality and hospitality.

My coworkers are still talking about the limited time fried chicken sandwich, so I'm a bit jealous I didn't try that! I got the smashburger, and it was also quite good. The beef tasted nice and fresh, and the sauce on the burger was delicious. The building itself is also very cute, and fits in nicely. We waited for a while for our seats, but I think that was just a testament to the quality of the food. Highly recommend if you're looking for a good burger (or apparently a good chicken sandwich)!

Unfortunately even after stating I have an allergy twice and the waitress confirming this I was still served a burger with the allergen in. Spoke to the area management who just offered a new meal and have since ignored all emails. Not understanding the gravity of the affect this had for me. Want to raise awareness for anyone visiting this store with allergies please be warned they may not be handled suitably.

There were no gherkins in the burgers, and we weren’t informed about this before ordering. Additionally, the fries were really disappointing.

The food is great but the service is very unimpressive

Enjoyed the food. Staff were friendly. Kids also had a great time.

Cambridge town has one of the best burgers including a smash burger option. Don’t miss while you are in the prestigious town. I celebrated my daughter’s graduation and second meal I had after celebration was Honest Burger. Chicken wings were equally good and smash burger was my favourite. Must try place for an afternoon treat.. enjoy

Heard about this place. Visited it as it opened forvlunch on Sunday. Burger was average so was the chips. Good service but pricy for an average burger. Not much atmosphere around Sunday Lunchtime.

Very good burgers. We didn't need to book a table on father's day, which was handy. Even my twins ate their food! Thanks for a great service and amazing food 😀

Sempre al top! Oggi scelgo la specialità del momento, il doppio hamburger Brooklyn brewery, con bacon, doppio American cheese, salsa BBQ, Cipolle, maionese all'aglio e verdure: davvero super! Lo accompagno con un'eccellente Brooklyn defender IPA, sapida e piena: eccellente! Come aperitivo, scegliamo un tropical rum punch, a base di rum e frutta tropicale, un botanic garden, con gin, mela, fiori di sambuco e lime, e un gin tonic. Servizio sempre ok, locale pulito e ordinato e conto in linea con la qualità servita: 136 eur in 7 (4 adulti e 3 bambini). Diciamo che non perdiamo l'occasione di un ottimo burger quando veniamo da ns figlio qui a Cambridge.

Very tasty burgers and fries. Could do with a bigger size as it didn’t fill me up. Onion rings were very tasty. Service was good, the place is clean and at a great central location. Friendly staff and acceptable waiting time. Clean washrooms is always a bonus! If you beleive this review has been helpful for you, please don’t forget to press the 👍 button. Thank you.

Second visit, very busy,very noisy, food nice

It's really nice and delicious burgers at Cambridge. The staff was very friendly and cheerful. You can enjoy your meal here 😜

Burger was absolutely delicious, fries good too but would not order the onion rings again, they are very crispy and oily not for us but will visit again for the burgers.

Yummy halal burger ( we order smashed burger ) Perfect chips

Really nice place and tasty food

The food that you’re very delicious and the service is very kind

Really enjoyed our meal at Honest Burgers. Nice, friendly staff, and a good atmosphere. And would recommend the smashed burger - lots a flavour and not too heavy.

Unreal tasting food especially the bacon gravy which is a MUST if you go! Joe the waiter was especially nice and accommodating and he went out his way to make sure my boyfriend had a lovely birthday meal. Will be visiting Cambridge again just for Honest Burgers 😀

Great place for gluten free eating and the chips are the best. But the service with a smile does not exist for the waitress. She ignored my questions and when she wanted to pick up the menu my phone was on she just did a waving motion until I moved it. She seemed to talk and communicate well with the girls in the restaurant so I suspect she’s a man hater. Unfortunately due to this I will not be returning.

Burgers are delicious and the smashed one is spot on. Highly recommend.

Food was cold and the chicken burger wasn’t cooked properly in the middle, I was then left with food poisoning AVOID . Management didn’t seem to bothered and only took the burger off the bill and I was left hungry

Really delicious food, and good service.

The servers were friendly and restaurant clean. We went shortly after opening and so it wasn't crowded. The burger was not bad, but not the best burger I've had. The chips were by far the best I've had in a long time. Would I return? Yes

Best burgers ever! Had my first in London and have been hooked ever since. Love it!!

Great food and service. No coffee though; just alcoholic and soft drinks.