Holmes Mill in Ribble Valley

Appalled to find most of the staff not wearing face masks,only one female member of staff was exempt.Considering the infection rate is rising , particularly in the north west I find this extremely worrying.

I usually love visiting Holmes milll but I was really disappointed to see the lack of Covid measures in place at Holmes mill. Not one member of staff indoors in the food hall and shop area wearing a mask. There’s didn’t seem to be any attempt to manage social distancing or large groups in the outdoor area wandering about between tables and blatantly not a group of 6 or 2 households. I’m afraid I won’t be visiting again.

Booked a table outdoors after 2nd lockdown. Didnt even know this place existed and we only live in Burnley!! Brilliant venue for weddings. Accommodation attached too. Quite a long wait as newly opened but was a lovely afternoon, and our first outing since lockdown so not complaining. My veggie platter was more than ample and the cheese pie looked and tasted delicious. Would definitely return and recommend.

en the waitress 10/10 soo nice and stewart the bodyguard 9.5/10 also really nice. really recommend, great environment and service xx taylor and ellie as great thankyou!! xx

Nice enough food but the staff apparently think covid is over. No one inside or outside with a mask, the only place I've ever seen with such lax regulations, shocking really

They are complicit in the parking management running a scam. You will have fines issued you know nothing about which are not valid. They will have a CCJ granted you know nothing about as they can give the court any adress and when you don't respond tin 14 days they win, the court does not check that adress.You then have 30 days to pay them £260 or you lose your home when you get a remortgage as your credit file is ruined. The cost to file a N244 to see a judge and win as you have a valid case is £255 plus all of your other expenses, in the mean time your credit rating is ruined and you have months to a year before you see anyone. The property the parking management and gladstones solicitors will not speak or help in anyway as they know you do not owe the money. They hope you pay thier con to save hassle as we did.Getting this dropped on us while our newborn was in hospital i swallowed my pride to contest and win and paid this to save stress on my wife. If you contest they wont send anyone to court and you will win, they lose nothing and make all the money from the people like us pressured into paying. My wife has worked as a nurse for 20 years has a perfect credit rating not missing a single payment and they pray on her while in intensive care with our newborn. Make up your own minds.

God alone knows why TA is asking for another review. Carol is amazing as is her manager who’s name escapes me. I apologise Christmas Carol’s boss. You guys go above and beyond customer service. So grateful for you finding the pasta bowl. Feliz Navidad see you in the new year x

As a post lockdown treat for my 2 daughters, I booked a table for 6pm in the beer hall on November 4th. Our table wasn't ready so we sat for 5 minutes deciding on our meals and were shown to our table at around 6.15pm. They took a drinks order really quickly and after about 10 minutes it arrived. Our food order wasn't taken for a further 30 minutes when I managed to get the attention of a passing waiter. Forty five minutes later and no sign of any food or the ability to order any drinks I asked the woman who was front of house why our food still hadn't arrived. She basically couldn't have been more disinterested and raised her hands and said she'd try to find out where our food was, but it was busy so she couldn't promise anything, then continued to admit more people into the restaurant in single sex groups of young men and women. These groups were then mixing and socialising whilst drinking and definitely not eating a substantial meal.... 2 hours after arrival, I spoke to the manager who said he was sorry but they'd had a meltdown due to demand and he was struggling to get people's orders out. I asked him why they weren't adhering to Covid regulations with single sex social groups and people sat at the bar and he just shrugged. We left, 2 hours later having had 1 drink each, no food and a dismissive and uninterested response from the dark haired front of house woman. Our 13 year old was starving and I was left never wishing to frequent the place ever again. Tonight they compromised quality over quantity and breached covid rules and they really didn't care or try to hide the fact. Avoid like the plague, for it must be rife in there....

The staff here are doing an amazing job during these tough times, really feel for them all...as with all in hospitality. Mike the manager was excellent..really hope it’s back open for Christmas..💗

Disgusted to have been given £60 fine for parking and using premises..Its Table service only..Had to wait for a vacant table..then 20mins before we were acknowledged. Another 15min wait for drinks..had a second round of drinks..again long wait..ok we get these times are different..But to give us a parking fine of £60 for the privilege of giving them business is dam right insulting ..

Not Covid safe. Staff wondering around the food hall without masks. Some were diligently masked so I assume the ones that were not had seniority or were owners - so must be safe ;-) Bar area serving fake food with ‘free beers’ to unmasked groups of men should are clearly not from the same households.

After visiting a couple of weeks ago and being pleased with food and service visited again today. What a change, had to wait 15 minutes for our table to be sanitized, then another 10 minutes to be given a menu then after ordering a full 40 minutes for food to be delivered . When I asked about the delay a very rude waitress advised because we are short staff, no apologies, eventually or drinks arrived 10 minutes later.

I have visited the Beer hall on numerous occasions since it opened and generally it is very good, with attentive staff and good service. Today visited with my wife for a drink only who has a foot boot on, got showed in quickly, to a stool at the bar. Not ideal with a broken ankle to dangle it off a stool! We completed a COVID contact card and waited for a member of staff to take our order.....10+ minutes later and a head count of 8 staff members later and we left. No one spoke to us apologised or even batted an eye lid. Very poor

Three of us visited today. All COVID rules being adhered to and the staff were really friendly and attentive. Would recommend the flavoured ciders. Good place for a friendly drink

Visited recently for a bite to eat and few drinks after a stroll around clitheroe. The bad first. Was busy with drinkers early evening /late afternoon which i was surprised at as there was (although signs up) no evidence of controlling social distancing or face masks worn amongst customers and staff didn't seem to interested in controlling it. It did make us think twice about leaving but we found a quiet area to sit. Drinks were great and the Bowland Real has to be tasted - i went for the pheasent plucker which is brewed on site. Wife opted for g&t again well presented with complimenting garnishes.There was a good atmosphere but in these times we just felt a tad uneasy but will return again

We had a lovely lunch and I couldn’t fault the food or service. Lovely place to visit and spend an hour or two.

Awful customer service, I received a gift card for my 50th, I haven't been able to use it until now 2 years after it was purchased due to living in London and the hotels not having available dates.I am informed that the gift card expires after 12 months with no refund of the monies spent, to me this is stealing and theft. After contacting Ali Sayle I was informed that a Director would not allow the gift card to be used. How much more monery has been stolen on expired gift cards. DO NOT BUY GIFT CARDS FROM THIS BUSINESS AS THEY DO NOT HONOUR THEM.

Building was very cool. Food and beer was delicious. Staff were very unfriendly and not helpful at all. Customers seemed to be an inconvenience to them. Shame because the building and food were great

Not very happy with banging on doors till early hr of residents and there only being carpet tiles down on the floor ,all I got back was sorry and £100 nearly for the room only is not good value for its money with being kept awake most of the night

This place is part of an old mill complex with lots of outdoor seating and bars. It was pretty busy, mainly with younger people who didn't seem to have heard of social distancing. Groups of men in their 20s joshing around and some serious drinking being done. Food was pretty ordinary and unappealing to us. Stopped by for coffee next morning and it was deserted, coffee and pastries were good, quite quiet but this was early on a Sunday. Not sure what it was like later.

Brilliant place with a great choice of beers which aren’t overpriced for the location. Staff friendly and helpful and food was good quality. Worth a visit if in the area

We stayed in the spinning block hotel so it made sense to try the beer hall one night. We were greeted with warm smiles and very helpful staff.We hadn't booked (uh ooooh) but we were accommodated quickly for drinks only. Service on the bar was excellent and they had table service which I soon realised and took advantage of. Beers were very good and great to see them being brewed on site. There were other more continental beers too but I'd stick local, you wont be disappointed.After 3 drinks we changed our mind and asked if we could eat and move table and again we were accommodated without any hassle or fuss.We decided to go for 3 small plates between us and it was plenty. Good honest pub grub, decent quality and again service was brilliant.We left very happy and certainly wishing we could return soon, and we will!

Excellent atmosphere and first class ales. Particularly enjoyed the deerstalker!!! Very friendly and helpful service.

nice place but can get too busy and take a while to get served. The food was all but average too. Nicely decorated though, really industrial feel to it. The parking isn't good though and you only get 2 hours free. not enough if your having a meal, a couple of drinks and a look around the shop.

Good for a beer but the food is mediocre to say the least! Gravy must be expensive since lockdown...

As a family we have been regular visitors to Holmes Mill and the other establishments in the group over a number of years, but we are now "ex customers"Two recent experiences have convinced us that we will never again visit any venues in the James places stable - Holmes Mill, the Bistro, Emporium, Mitton Hall or the Shireburn Arms, all of which we have patronised and enjoyed over the years.At a recent booking to the Mill we were kept waiting for our booked table, only to find when we were eventually able to order that there was to be an hours wait. The food is glorified fast food - our booking was for 7.30 - we would have been eating around 9pm so explained that we felt this was unreasonable (for a 7.30 booking) and left. Two weeks ago a 40 minute visit resulted in a £100 parking charge - unfortunately we missed the signs , (it was pitch dark at the time and the arrangements had recently changed) - the parking was free anyway for 2 hours, so not as though we had neglected to pay, just overlooked putting our registration into the machine, but we nevertheless received a letter with a demand for £100. We had believed James places to be a good company, but we were clearly wrong and we and our family will never again visit any of their establishments.

I went with my Mum for a day out in Clitheroe. The place itself is lovely both inside and outside. Me and my mum looked around and bought some cheeses, sauces and dips which I thought were reasonably priced. We then decided to have a bite to eat, so we sat in and both ordered the fish platter which was delicious, and very good value for money. I would recommend visiting!

Fabulous atmosphere in the bar and engine room. Great food at a reasonable price and first class service from everyone . Our waitress Morgan was exceptional. Well worth a visit!😍

We called in today for lunch. The place is amazing, the atmosphere relaxed the place is clean,the staff were attentive and friendly. The food was lovely, lots of it and the Hen Harrier beer was very moreish. We'll be back. Thank you.

Not a bad little place. I love the food hall, we usually get some very good dinners for the week. It’s just a shame it’s not bigger and has more stock. It’s also good when the weather is nice where you can eat on the tables outside. I do like this place but I think Keelhams in Skipton is a lot better.

Have visited plenty. Went yesterday for lunch as part of EOTHO scheme. Menu very limited. Food was just awful, half the portion size normally served. Waitress saw my meal had hardly been touched when taking away. No comment & attempted to move friend's plate whilst still eating ! My companions both left more than half their meal.Beautifully & expensively designed new individual packets, to prevent spread of virus. One very cheap, very thin, budget, useless napkin inside.Will never go again.We booked a further restaurant next week, owned by James's Places and as a result of this, have now cancelled.

Have frequented this venue several times over the past year or so and always have a 5 star experience. Love the items available in the shop and freshness of products. On the most recent occassion (this afternoon) we were served by an absolutely lovely member of staff, I believe she may have been from New Zealand based on her accent, unfortunately didn't get the chance to catch her name! She was extremely helpful and engaging and a real asset to your establishment! Place is always incredibly clean and tidy and well stocked and the cafe always have delicious cakes etc available. Lovely staff and lovely store, would definitely recommend.

Car parking changes not adequately communicated. £100 fine for 37 minute visit. Whilst Holmes Mill may not be managers of the car park they could, and should, have told CUSTOMERS of the new requirements to register the vehicle in order to receive the 2 hour free parking - no attempt made by Holmes Mill staff or management!The irony is the wedding party which were due to stay (despite only living in Whalley) will no longer be doing so, and will be seeking full refund, the regular cycling party gatherings are being switched to the Aspinall Arms, meats and pies will now be bought directly from Porter's at Chatburn, gin from online clubs, Vue cinemas all the way from now on etc etc..Support local business following the COVID crisis they said! Well done Holmes Mill another satisfied customer going elsewhere for good. Genius business partnering!!Oh, and the fine will be challenged in civil litigation proceedings.

I used to visit weekly before lockdown and also take my business clients there.Unfortunately the ridiculuos new parking fines which can only be described as entrapment will prevent me from ever stepping into this place again.Whilst I understand it is not Holmes Mill thay are directly responsible, they have engaged ES manage the onsite parking.At least one loyal customer now lost.

Visited on a Tuesday during the 50% off scheme. Did not feel safe. Very crowded. Our table was by the window with very little space between the tables. There was no use of gloves by the staffor visors as many restaurants are using and no perspect in place by the tills for the staff. Customers still had to queue at the counter to pay ... far to crowded to socially distance.All in all not good Holmes Mill. Its almost as if covid was forgotten. Please can management respond on this obvious total breach of rules!! Business as usual, nothing had changed from pre covid. On another note. Meals arrived at separate times. Mine came 10 mins before my sons, which as we were supposed to be dining together is not enough.many other tables experienced similar.

Firstly they were not taking the implications of the virus seriously. They did take you to a table but after that it was business as normaL.. no face coverings by the staff drinks carried by hand and not put on a tray for you to take the glass off a tray like every other food establishment I have been into. Staff too close to the customers.

This is a fantastic place all round however now there’s a Car parking scam company running the car park please beware !We purchased a ticket as per the rules advising you in the shiny new board advising you too - But the punch pad to type in your registration is so small a typo was made by us and now we have received a parking charge notice for £60 ! See photo attached ( No valid ticket registered against you registration number ) by 1 typo I might add. Why all of a sudden do you need to add your Reg into these parking meters I wonder? Just a scam to catch you out I feel. I hope James the owner of Holmes mill will be reviewing his decision to allow such partners ruining the experience of coming to his newest venture as we for one will think twice ! Shame.

So when did the parking rules change?!?!Parked for just over an hour. Well within the '2 hours free parking'. Apparently, having read other reviews on here, you now need to obtain a ticket for free parking......Two cars, two letters. Won't be going back again.

£100 fine for parking - 1hr 9 minutes. Frequented the venue about a dozen times prior with no issue/fine. On my last visit, did not notice any new signage or parking regulations. Two weeks later I receive a £100 parking fine. Sadly, lots of locals and regulars have been caught out by this.Telephone the venue - the receptionist was unaware of the 'new' parking regulations and queried with the lads in Form (who are on the Holmes Mill site) who also were unaware of the changes and have received fines themselves!

Holmes Mill is a lovely place, it's such a shame they seem to be so understaffed and the service is unbelievably slow. We, like a lot of others, were caught out by the extortionate parking fine (£100 reduced to £60 if paid quickly) as we didn't realise you had to enter your reg into their machine to qualify for the 2 hours free parking. They were unwilling to do anything about it despite us being able to produce a receipt. I cannot understand why a destination venue such as Homes Mill would use a third party parking enforcement company who have total desregard for their customers especially as there are so many great alternatives locally.

This place was average at best, slow service, poor food and now more interested in issuing parking fines. It’s clear that James Places is going down the pan.

Called in for a lovely Monday lunch, was served by the very helpful Dora who originated from Transylvania ( true ) , service was very good as was the food, my only small niggle was that they could do with more light choices.

After bringing my mother for her birthday and other family members meeting for a coffee which was a lovely morning, it was spoilt with a fine through the post. £100 fine and we weren't there over the 2 hours but for not displaying a ticket - when the letter clearly states how long we were there. Apparently this has only recently changed and the signage is clearly misleading (to the amount of other reviews here - misleading for all)Who is actually profiting from this... Eat out to help out.... No thanks ! Think you have all our money

I come here a lot, I enjoy the atmosphere although the last 4 times I visited I was served frozen potato bobbins , sour meat in a pie, dry chicken and the full order wrong! Waited a long time for the food to come to for the staff to just apologise and make me pay for it. As for the parking charge, it is ridiculous and has put me, my friends and family from going. No where in big lettters on that car park does it say 2 hours free WITH A TICKET. I was there 28 minutes and now being charged £100. Before lockdown it was 3 hours free with no ticket, so how they just charge people randomly not making anyone aware. I’m so angry that they are trying to make money out of people that are going through a pandemic it infuriates me. The mill refuse to deal with this and trying to get through to the company for the charge is not even worth the hassle, all recorded messages. The amount of money I put into that place and they’re charging me £100 to sit outside for 28 minutes. We have just come out a pandemic, jobless for 5 month, but this place has the audacity to charge people a ridiculous amount of money to spend money in the bar. I’m disgusted and we will not be returning to this place anytime soon.

After parking outside the main door to the shop we decided to have something to eat inside the mill. We were there around 1 hour and 20 minutes. I received a £100 parking fine today but £60 if I pay within 7 days. Its bloody disgusting. We couldnt see any signs about saying how long we can park there. I brought my 87 year old neighbour for her dinner. Last time we will visit here.

I have always been a big fan of the beer hall visiting regularly but with a bitter ending from the last time I visited resulting in a £100 parking fine I’ll be reluctant to return. A bad situation made worse by the staff who are very unwilling to help out genuine customers.

As a regular customer very very unhappy for a £100 parking ticket for 8 minutes over the 2 hour limit.Did not know parking enforcement had been put in place.Disgusting excuse given not run by us always pass the blame.Will not be rushing back

We have just started coming to this unique venue and really want to love it for certain reasons I won’t mention.Firstly we are fully aware of the parking issues there so made sure we definitely got a ticket for the two free hours!! We quickly popped into the farm shop.... lovely lovely shop and items are reasonably priced. What I didn’t like was that the arrows for the ‘one way system’ were hard to follow. I’ve not been to the shop before.... so I went back to the front to pay for the items and the lady remarked that it’s actually one way.... even though so many people were doing it (suggesting it’s not clear). So I asked which way it was and asked if I had to walk through the cafe bit? I had previously been to the end of the shop but thought surely I don’t cut through lots of people eating and drinking.... hence why I went back to the front of the store. So, after I asked this, she said yes..... the shop was quite busy and here I am with partner and child traipsing through the cafe where people are sitting obviously unmasked eating and drinking. This just felt rude.... so yer whilst I know that we have to adapt to a new way of living at the moment.... maybe help make it a little clearer or at least have some staff on the shop floor to advise/help/direct a little more.... people are confused and trying their best and just don’t need to be snarled at :( So moving on to the beer hall food....so out of the three meals the chicken wings were great... everything else ... average at best. Nothing special at all.... the setting is great but the food was so average. Our main reason for visit was the churros (sad I know but not many places do them). On Instagram they look AMAZING!!! In reality they are not..... they were served in a tin plate, no cinnamon sugar on and no pot of chocolate sauce (like the pic) but actually just some squeezed stripes of sauce. Presentation was awful- and didn’t include what it stated. They also tasted like onion rings so probably cooked in the same batter. £70 bill...... very very average meal :( I have to say the food looked so much nice from the cafe part!!! Sorry for the bad review but for me, it just wasn’t worth it.... the advertising pictures don’t reflect what you get.... and I think this is deceiving.

Very disappointed, came for lunch on 24th July with friends, parked 3 cars and read large signage saying ‘free parking for 2 hours’. Returned to car within allocated time & now all 3 cars have received a £100 parking fine (reduces to £60 if paid on 14 days) as we didn’t enter our registration details in the ticket machine!!!! £180 parking fine made for a very expensive lunch and has completely spoiled our visit. Appealed fine but not upheld

A short visit entirely spoilt by a parking charge. Holmes Mill has changed its parking rules with effect from the end of July. Having parked in accordance with what would have been ok, a parking charge for not entering registration details- rather than exceeding the free parking time limit has been received. Easy response - will never use any of James’ Places again.

Having had a lovely day out with friends walking, we decided to call in at Holmes Mill for tea. BIG MISTAKE!!The signage for car parking says 2 hours free. We had our meal and had left the car park in under two hours, even setting an alarm on our phone to remind us to leave within the timescale.All 3 cars have now been issued with a £60 fine each totalling £180..... very expensive tea out don’t you think. Apparently the rules have recently changed with very small writing on the signage. It states 2 hours free parking in large letters but the small print says you are required to enter your registration number and obtain a ticket. Having made an appeal we have been told it still stands so £180 for three cars.... how much money are the making on a daily basis. The owners of Holmes Mill say it’s nothing to do with them it’s a private company. This is not acceptable and I am guessing they are making an absolute fortune out of their spending customers. A rip off and WILL NOT BE BACK!!!!

Ate at the Bowland Deli Bar. Food was good but didn't feel very Covid safe. No details taken for Track and Trace, tables and chairs not cleaned thoroughly and no PPE for staff. Come on Holmes Mill, you can do better than this.

Went for lunch and found the food to be bland,greasy and disappointing. Would recommend for a pint but no more.

We booked a table for 2 for lunch in the restaurant online for last Wednesday. There were a few people eating, but all the tables were spread out so you were not close to the other tables. The food I believe is all locally sourced and our meal was very tasty and there was plenty of it. There is a large bar area, ice cream and food shop selling locally sourced food and drink. Holmes Mill was recently featured on 'Ricky and Ralf's very Northern Road Trip and it is easy to see why. The staff were all very friendly, there were arrows everywhere so you walked one way and kept to social distancing. There are lots of tables outside. As I understand it at the moment, if you want to eat inside you need to pre book but if you are happy to eat outside you can just turn up. The car park lets you park free for 2 hours, but you still have to get a ticket from the machines. If you think you will be longer than 2 hours, you need to pay the extra. We got a 3 hour ticket. Definitely recommend a visit here if you like good food and drink.

We visited the Bowland Brewery during our holiday. The restaurant is very interesting insofar that it has one of the longest bars and a number of different rooms with interesting features (e.g. machine room, etc.).We noticed on arrival that the restaurant was covid-19 secure and we were asked for contact details for the purpose of track & trace.We ordered local food and tried the local beer, both of which were of excellent quality, served by friendly and helpful staff.The Bowland Brewery is well worth a visit as it forms part of a large complex which includes a hotel, cafe, food hall, etc.

Had a lovely bite to eat (loaded fries with brisket amazing)! Plus others, bobbins, nachos! Bottle of Provence was delicious!!! There is a one way system. Table service was efficient and quick. And staff don’t have to wear masks! If you want to be that precious when you go out reviewer below DONT GO OUT!!! You’ll ruin it for everyone else and have the potential to ruin businesses that are adhering to the guidelines by stating it’s unsafe on a public platform. I had a great, safe, good experience at the mill. Thank you.

Absolutely shocking effort at making the place safe. The table set up is exactly the same as it always was. None of the staff are wearing any PPE whatsoever. There is no “one way system” like other places. You can still go up to the bar and order as there’s only a bit of tape to separate you. Asked if I needed to book to come in for drinks and one of the managers responded “we are trying to keep things relaxed as possible”. I mean you can see that. It is obvious to me they are more concerned about making money than protecting their staff and customers. Appalled.

I ordered a picnic for 2 on Saturday for treat for my wife’s birthday, something different just for a change. With everything what going on in the world today we needed something different just to brighten up our day. I rang up on Tuesday to order the picnic and the lady was very helpful because I didn’t want any sandwiches in the picnic, and we got. Excellent food, which was a quiche, 2 delicious pork pies, (yummy)2 delicious sausages rolls also (yummy) a red and green apple, a large bag of Lancashire crisps and 2 delicious scones with strawberry jam and clotted cream. A very lovely birthday treat and the service was very professional under the circumstances. Enjoy

Enjoyed cinema, had a disappointing, delayed and expensive meal all topped off by a parking fine because I stayed more than 3 hours.....what on earth do they expect with a cinema and restaurant etc. Not worth bothering with.

Three of us went for a meal, ordered 2 steaks and 1 lamb saddle. One of the steaks was very overcooked and tough (we had asked for medium rare). we sent it back and they did another one, which was lovely, but by the time it came out the other two had finished their meals. It's a shame when one person ends up eating on their own. When the bill came we were charged full price for the steak, not even a free drink to compensate. I would never go back here for a special meal (birthday) as i have no confidence that the quality of all meals ordered would be good.

Came here for some lunch after a walk around Clitheroe, to be awarded with great service. Food may have been a little bit slow coming out of the kitchen but maybe that was because we were just hungry! Service was excellent with polite, lovely staff.

This place now has a cinema - with food and drink!?! The main bar area, especially with a Bowland ale and some nachos, is good for a sit down, and there may even be a wedding party to entertain you.

we went for lunch today it was very good food. Unfortunately for us a wedding party arrived for drinks before the wedding breakfast it became very noisy, which took the edge of the experience.

A stunning setting and great product, Holmes Mill struggles to cater its own success. At a not too busy section of the bar, a blonde bartender ignores the order of service even when informed correctly by gracious customers. At now £3.90 A pint (for a beer brewed on site!), one has to wonder what exactly they are paying for. Food comes with its own problems, they offer waiting on, but then it took 20 minutes to find someone to take the order. Food did arrive promptly, but my black pudding bobbins failed to deliver on a crucial element: the black pudding.Then there are the patrons, with an increase in stag do style groups, banging tables and singing, the atmosphere is anything but relaxed.

We love Holmes Mill, but having been through nearly all the menu, to be honest it could do with a change or revamp.The staff are always superb and the choice of beers is amazing, but I would have thought such an expanse of bar would have had an Armagnac, but sadly no.And it’s nice to see the car park warning signs have been improved and made an awful lot larger. I was a previous victim of the “ You’ve over stayed your welcome and ended up with a £60 charge.Still well worth a visit though.

Absolutely great place to go not just a brewery, bar etc. So much more here you can eat in the bar have a great meal, loads of beers to choose from. Delightful food shopping area along with eating nibbles,cakes it goes on list endless. Hotel facilities too if you wish to make a weekend of Clitheroe area.

great place, decor amazing and plenty of beer to choose from. does get very busy on the weekends so bear that in mind

My family and I attended my daughter’s best friend’s wedding last weekend. It was a fabulous event.

I've visited Holmes Mill many times, for various things - coffee, cinema, beer/wine... and never had a bad visit. Food is great (particularly the burgers!) I love wandering round the Food Hall and usually come away with some cheeses which are amazing.

Food, service and ambiance of Holmes Mill makes any visit special. Staff are exceptional. Choice of drinks and menu are extensive. Events are regular and different.

After visiting Holmes Mill last night for a family Birthday,I can honestly say I will not be returning. The standard of food was dreadful. I ordered a steak and it was as tough as old boots needless to say I didn't eat it. Anybody who knows me knows that I me knows that I never complain about food but it was that bad I feel I needed to say something. To top it all off I ordered a glass of wine (large) to be told it was £9-70. I actually thought it was a mistake but apparently not!!! So if your thinking of going be sure to take out a loan first.

Don’t go to Holmes Mill if you don’t want to be mugged. After spending £70 on a mediocre meal, I attended a live streaming at the cinema, only to find at the interval that I would have to pay another £60 fine for overstaying a 3 hour parking limit. Yes there are signs but Burnley cinema have similar signs but don’t fine after 3 hours. It’s a shabby business. Please avoid.

Really disappointed with what should have been a lovely family outing. The food was reasonable but sadly not piping hot. Although tasty, the portion size of one of the dishes was ridiculously small (especially for £12) but the main disappointment was the service which was appalling. Very slow - indifferent at best, but actually almost bordering on rude. Ordered dessert but had to cancel after 35 minutes waiting. Will not visit again.

Huge draft beer selection brewed right there on the premises . Good simple food selection . Historic self guided tour whilst waiting for your food . Complete mill steam engine for all to see.

So I visited the Boilerhouse café today after a bad experience last week which resulted in me leaving with one of my family members who was sitting there for 20 minutes not eating while everyone else around them had their breakfast because they forgot about it and when they was told about it-it still didn’t come, I thought coming this morning for breakfast and it not being busy that service would be fine and so I ordered granola and whilst I was ordering the waitress corrected me and said ‘the muesli’ I said no granola and pointed to where It was on the menu, I had already had granola before when I visited on 24th January so I knew It was different to the muesli but it was served to me this morning as muesli not granola after I showed her when she was taking my order what I was ordering of the menu. I went to the waitress and told her that I had ordered granola not muesli and instead of informing me when she took my order she then told me that I must’ve had an old menu because it isn’t on the menu but it was on every other menu in the café as well as mine. As I went to pay for my food I ordered a chocolate cheesecake and an indulgent blondie which I described and pointed too- to the same waitress that had served me before but when I’ve got home and opened the box she has given me a lotus Biscoff.

There truly is an large selection of well kept beers here - 37 on offer on our visit - but they were all a bit "safe". It seems as though they choose the beers that will sell quickly, as opposed to using their vast selection of taps to offer something innovative. Unfortunately, all the staff that served us knew nothing about any of the beers, simply wanting to take an order without being able to offer any advice.

Part of an old cotton mill with 42 beers on offer. It’s an amazing building. There are lots of old features from the cotton mill including the engine room. A great place.

This company has a horrible view and attitude to loyal customers.

Called in early on Saturday morning for what was intended to be a relaxing Coffee & Croissant.

Went for a lunch in the bistro, then a look round the shops at Holmes Mill and a coffee spending over £100.

Visited over the weekend to the newly refurbished Boiler House cafe and it was fabulous. We went for breakfast and Amy, the new manager, couldn’t have done more for us, she was fab!! All the staff were lovely and polite and we had one of the lattes we’d had in ages!

Table booked for 1pm. Drinks order taken 1.15pm Drinks took 30 mins to arrive. Food order taken in between. Took around 40 mins for that to arrive, then only 5 out of the 6 meals arrived, one had been forgotten. It was evident it had been forgotten as the bread accompanying the first chowder had been beautifully charred/toasted, the bread accompanying the second was not. My chilli brisket was good, though not as spicy as I expected, the accompanying sweet potato wedges were stodgy, limp and unappetising.

We had a table booked one evening to enjoy a meal and get together with friends. Our memories of a great evening have now been soured by a parking ticket claiming we parked over the 3 hour limit. We won’t be visiting again.

We had a night at the new every-man Cinema and had a really good night, we noticed the parking signs that said maximum 3 hour stay, so we asked the staff about the parking and we was told we would be ok as long as we was in the cinema. WRONG around 8 days later we received an extortionate £100 fine, we had spent around £80 on tickets and around £75.00 on food and drink, I appealed and was told the staff gave us wrong information and we had exceeded 3 hours Appeal rejected see you later £100 ES Parking should wear a masks disgusting how they can charge that much

Found a lovely complex in Clitheroe, with Spanish style foodhall serving tapas and good quality food. The atmosphere was really good with Spanish music playing. We will certainly return as there is an adjacent cinema with free parking - limited to 3 hours and lots of places to eat and drink

Lovely food, great atmosphere, great drinks... Unfortunately marred by terrible service, having to ask more than once for both menus and the bill. Service was also slow. Such a shame given it promised so much. It is also a little pricier than it should be given the poor level of service received.

We went to the fantastic cinema to watch Star Wars. Lengthy film with 30+ mins of adverts. Fantastic venue-recommended to everyone following visit, and enjoyed a glass of wine after the movie....perfect post Christmas mayhem afternoon. We visit Holmes mill approx 3 out of 4 weekends for drinks/meals or food hall. Love living in this area. However, more than 2 weeks later, we received a parking for for £100.

Once again another great night out at Holmes Mill in Clitheroe, we both had the Beer Hall Sliders which was 3 different Mini Burgers, Angus Beef, Chicken Burger and a Pulled Pork Burger, I had chunky chips my wife had fries, which was so good. We were served by a young lady called Maddi, very polite and friendly, happy days. Enjoy

This is a fabulous venue BUT my mother in law parked as she’s a member - the film length was 2 hours 15 mins - she arrived about 20 mins earlier than the start time to ensure a parking space as you just can’t park anywhere now in clitheroe since all the new housing developments- plus then there are all the adverts before the film. This meant it was over 3 hours before she left. She’s a pensioner - a £100 fine appeared

Came for lunch and cinema and food hall. Great atmosphere in bar lovely food then went to cinema . 15 days later£60 parking fine been many times before was free parking.

Went to watch Star Wars Rise of the Resistance over Xmas and because the film is so long ( plus adverts ) we over stayed the parking by 18 minutes. Not knowing in advance what the length of the movie was ( plus adverts ) we are obviously somewhat put out by the £60 parking charge we have now received. Needless to say we will NOT be visiting Holmes Mill or the Everyman Cinema again... Customer services for Everyman was of course of no help what-so-ever, customer service number for Holmes Mill, no-one answers... Not impressed to say the least

The setting here is lovely , very relaxing and informal. The food is very different from the usual fare at other establishments, very fresh and beautifully presented with imagination. I would highly recommend it.

I booked a table but we were not told when we sat down that food would be an hour! A Plate of Burger sliders and Fish and Chips and whilst the batter on the fish was lovely the chips were warm and we were too hungry to complain to have to wait again so it was disappointing. 3 soft drinks lager shandy and 2 mains under £40.The place was busy and buzzy. Toilets clean and service very good so will go again if only to try the something different on the menu. Plenty of seating and a great place for large group. Dogs welcome and those with mobility issues wont have a problem with seating or Toilet facilities.

As it was my partners birthday on Sunday the 12th of January i decided to book a table for two in the Bistro and Bar for 13.45.

We ordered food of a steak sandwich and a chicken sandwich,both were very tasty indeed.The steak could have been left to rest a little as there was steak juices on the plate.

This place is a real gem. Essentially a slightly pricey but superb delicatessen with a cafe/restaurant. You can sit at the marble bar and sip champagne with you lunch or simply have brunch and a latte. The food, service and value are excellent - the planks of vegetarian, seafood and cheese are tremendous. The ambiance in this converted mill is also excellent. Highly recommend.

From start to finish we have nothing but praise for the events team/staff at Holmes Mill. My daughter’s 40th Birthday Party was a huge success with everything running smoothly. Great venue, lovely helpful staff, food good & plentiful ... would most definitely recommend. Thank you

Got chicken in a basket, chips seemed thrown on the plate, half burned, chicken 3 pieces, just Luke warm, salad seemed left overs from Christmas, I’ve given the bar food a second chance, but just as poor the second time, such a shame,

Unfortunately, although I want to love this place, they keep getting it wrong. I've been for an evening meal, an afternoon snack, a lunch and a wedding.

Staying at the hotel part and went into the bar with the view to eating later. Observed the service to the large table next to us was absolutely appalling. Some had finished before their companions got served. Cutlery wasn't provided, one of the party had to go and get some.Food didn't appear to be good as lots left. I ordered a coffee- didn't arrive, so went to the bar to order drinks. Bar staff indifferent towards providing service. Stood talking to each other. Another pretending to clean the bar counter while people noticeably waiting to be served. Another ignored me and the person next to me to serve someone who'd just walked up but was obviously acquainted with them. All in all, totally shambolic and unprofessional service.