Holiday Inn Leicester Restaurant in Leicester

Excellent staff, especially Francisco at breakfast and a great room. Would definitely stay again.

Helpful staff. Francisco helped us during our breakfast. Great value for my stay along with my family. Definitely will stay again.

I stayed for one week in the month of July when i had come for an official.The service at the breakfast area was very good.There was an Indian Waiter John.He was very attentive and friendly and provided excellent service. Only complaint i had was they did not have the laundry service.

I recently stayed at the Holiday Inn in Leicester, and I had a wonderful experience. From the moment I arrived, the staff were incredibly friendly and welcoming, making me feel right at home. The food was excellent, offering a great variety of dishes that were both delicious and fresh. My room was spacious, very clean, and comfortable, providing everything I needed for a relaxing stay. The housekeeping team did an excellent job of maintaining cleanliness throughout my stay, which I really appreciated. Overall, I had an enjoyable and comfortable stay at Holiday Inn Leicester, and I would highly recommend it to anyone visiting the area. Great service, friendly staff, and a clean, comfortable room – what more could you ask for?

Some major renovations going on out front. Parking is not cheap. The staff make up for it, though. Would I go again? Yes.

Francisco was very polite and attentive. Excellent service

Have stayed here before, but this time was even better. The renovations are great, service brilliant (especially Francisco at breakfast), and the location was perfect for us.

Totally disappointed by the car parking. They offer £6 per day rate with a high cross car park (7mins walk and full of homeless on route). The NCP next to the hotel is a total disgrace, expensive and smelly. Paid for a duration of 3 days and it turns out only permitting single entry!

Had to stay in Leicester for a work event in the week. Had a great stay but what took me surprise was the breakfast. Girish, was very helpful even though the breakfast morning was very very busy. He went out his way to ensure I got my fix for a busy day. And also offered me some excellent coffee. If I’m back in Leicester, I will be ensuring to look out for Girish help.

Clean, smart, comfortable huge bed, staff friendly and helpful, all ruined by non advised building work at the hotel front meaning no place to stop the car to unload /load luggage. Had to park in the extortionately priced,dingy, inadequately spaced NPC car park adjacent to the hotel for the privilege of taking our luggage into the hotel.

The staff were very helpful and friendly. Nothing was too much trouble for them. The room was clean and tidy, my only thing would be to have softer pillows, I felt like I was sleeping on a rock all night. (I did accidentally leave an item of clothing behind during my stay last weekend. I was in room 101.)

Francisco was so friendly and helpful and made our breakfast a pleasant experience. The hotel is so central and all staff were friendly. We had a few problems with key cards not working, but apart from that had a great stay. Would highly recommend.

Spent two nights (Friday and Saturday) here between two weeks of work trips. Centrally located and easy access to the city center - easiest way to get there is through the car park, since there is only one cross walk from the little “island” of land that the hotel is on. Prices were fair. Staff was friendly. Rooms were clean. Breakfast was good.

Lovely service, friendly helpful staff, really nice buffet breakfast, clean comfortable rooms!

I MukeshKumar Tandel and my family are having a wonderful stay at the Holiday Inn Leicester. The facilities are excellent, the rooms are clean and comfortable. We always choose Holiday Inn because we have stayed previously and have consistently had great experiences. A special thanks to Francisco from the breakfast department for always guiding us whenever we travel and taking such great care of us. Your assistance makes every trip smooth and enjoyable. Best regards, MukeshKumar Tandel

Being IHG Member we are happy to stay at Holiday Inn as their rooms are very cosy with 2 double beds for families. Children also need comfortable sleep. We are quite happy with the services. Specifically like to mentioned Mr. Joseph at the reception. He is a wonderful person. He made our move in very easy and comfortable.

Unfortunately I have to say that the cleaning staff are great at their job but there manager is treating them like slaves, as the morning I was leaving they had a very heated conversation (if you can call that conversation) and the cleaner ended up breaking down in tears. Please look after your cleaners.

Francisco was very attentive and very polite. Served all our needs at breakfast and would come again.

For a city centre hotel it's strangely inaccessible by foot. The hotel itself was nice and the room recently renovated.

One night stay, we had a room with 2 double beds which were very comfortable we also had a bath which was nice as normally only get a shower now adays. The staff were really nice and helpful especially at reception and breakfast was very good. The staff were very efficient and went above and beyond. A lovely atmosphere. We were able to get a disabled parking space just outside the door which was a bonus too.

Avoid staying at this hotel The management team are rude, especially Collin. The catering team are miserable. The revenue manager is also rude. Had the worst stay ever. No proper complaints procedure.

2 weeks stay at the hotel and everything was awesome. From reception to service staff, everyone was polite,welcoming and respectful. Good food, drinks at affordable prices. Highly recommend

Work organised the stay for a conference and when I arrived I noticed there was some confusion/ miscommunication between work and the hotel regarding me being vegan. Particularly since multiple members of staff believed chicken, halloumi and eggs were vegan! Luckily I came across Krishna in the restaurant and after explaining my dietary requirements she was super helpful, spoke to the chef and ensured not only that there was stuff for me to eat, BUT that i enjoyed it too, she would even come to check on me. Super nice girl. She’s been the most caring hotel staff member I came across in years! So thanks very much Krishna! 5 ⭐️ Unfortunately, although i would give her 5/5, other hotel rules and stuff as well as location were a let down. Particularly them thinking I could eat chicken or that salad would be enough sustenance for a work conference of multiple days. Or that even though they have a gym (not open yet) I could not enter the breakfast room with a tank top on my way out to workout. Particularly since it’s a holiday inn in a rather shady part of town with very questionable characters lurking around the car park…. Krishna is great, the hotel itself has their priorities wrong and for that I suggest you check out nearby options before choosing.

great place to stay! turned up a little bit flate for breakfast and Girish and the staff went out of their way to get me breakfast and a coffer. really appreciate how Much Girish and the team looked after me! highly recommend!

I stayed at this hotel for one night and unfortunately, I will not be returning. I booked a room for two adults, one child, and one infant. While the room was spacious with two double beds, several issues made our stay uncomfortable. I requested a baby cot, but it was far from suitable. There was no mattress, and they merely wrapped a bedsheet around the base. Additionally, there was no refrigerator in the room, which was a significant inconvenience as I had medication and food that needed refrigeration. The hotel suggested using the bar’s refrigerator, explaining that the room did not include a fridge. This was quite surprising and disappointing, as I have stayed in numerous hotels and never encountered a room without a refrigerator. Furthermore, there were no tissues in the room, and while there was a kettle and coffee pods, there were no water bottles provided. When I inquired about this, I was informed that my room did not come with this amenity either. Considering the room cost 109 pounds for the night, these shortcomings were quite unexpected. The breakfast was acceptable but offered very limited options. Overall, the experience was underwhelming and not up to the standard I anticipated.

Very positive experience. Very clean hotel and staff lovely. Francisco was great at breakfast

Got served by francisco at breakfast and I have got to say it was really nice seeing such a bright smile with amazing service so early in the morning! It made my day

Just had breakfast here, the food was superb and the staff were so attentive and friendly I would recommend the breakfast when you stay here it was such a good end to my weekend! X

Exceptional Hotel- clean, great breakfast and helpful staff. Best HI i ever have stayed in by far. Thanks

Spacious room. Nicely located, pleasing staff. Excellent breakfast with spacious seating arrangement and buffet station. Restaurent staff all pleasing and would like to mention Sojan specifically. Live to see and stay again.

Delicious eating and excellent service

Great service at breakfast by Linta. Extractor in bathroom wasn't working

Super convenient hotel for central Leicester events. Room was spacious and clean and staff (especially Claire at the front desk) were helpful and friendly. As a solo traveller I felt safe and comfortable as it was secure and well lit. Would stay again

Happy with the stay here - rooms were great, staff were very friendly and food was lovely, catered well for those who suffer from allergens like gluten and dairy :) One downside is the parking, a little too pricey but not that big of a deal

We Used Holiday Inn Leicester, Wigston - Because It Was A Wake Someone We Really Knew From St.Thomas South Wigston, Leicester - The Staff Were Really Helpful, Professional, Understanding And On Hand If Anything Went Wrong - The Catering And The Spread Was Professionally Laid Out On The Table And Labelled.

Must admit didn't have high expectations as was booked to stay one night only as part of a coach trip. However the staff couldn't have been more helpful and the room was clean and spacious. Bar & reception staff were so kind and accommodating when our party crawled in after midnight and the breakfast offering was excellent with Francisco attending to us.

Came to the hotel for an event and when I got to the desk, the lady kindly instructed me where I needed to go. However, at the end, I said to the reception desk “thank you, bye” to be met with no response. Manners do not cost anything, especially when you are working in a customer-facing role. Not left a nice taste in my mouth.

Very Clean, warm , good customer service 👌 will visit again 😀

Srayed two nights, lovely location, can earn IHG points on corporate bookings too (not so common), nice staff, large and importantly CLEAN rooms and bathrooms (stayed here for two nights prior a few months back - consistent cleanliness). Not too loud either, even in rooms near the elevator (both my past rooms).

I stayed here for 1 night and it was a nightmare no heating working it was -2 deg in room asked for it to be looked at the first man said” oh it seem to be broken”? Second man had a look and and said the same and then said “ I will fetch another quilt” I did say that is reduces i am froze.But he fetched another quilt I still moaned very lady so he fetched the smallest radiator ever.When I asked for another room he said you should be ok now.I OAID IVER £109 FIR THIS ROOM WITH NI COME BACK AT ALK,I had to sleep fully clothed and coat didn’t sleep at all.Absolutely discussed with this hotel.wem nt to reception who said “ I am sorry” not helpful at all she said I will look into it for you.( nothing).Spike to another reception isn’t in the morning still no joy she said I will ring you still waiting .months after.DO NIT STOP HERE AT ANY CIST.

Computer fair on so many people trying to sell me fake airpods for £20 loud Indian music on very very terrible speakers smelt of sweat and poo

Grosse Zimmer. Gute Dämmung. Nettes Personal. Leider das Restaurant nicht so gut…