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3.5

Based on 29 opinions finded in 1 websites

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Nº 2362 in 3097 in Leeds

Nº 337 of 399 Other cuisines in Leeds

Score
OpinionsNoteTripAdvisor293.5

comment_iconOpinions

Prices at bar toooo much but the service was brilliant efficient and friendly. Staff worked really hard

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Lisa S . 2022-09-18

MORE AT TripAdvisor

Went on a coach trip and immediately told the hotel staff that I was vegan, they provided me with a delicious dinner and made sure I was happy and satisfied. Lovely staff very friendly and helpful.

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louise j . 2022-08-14

MORE AT TripAdvisor

I must say I had an issue which was very kindly resolved by Sharon. Just like to say her customer service was outstanding. Thank you

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Zah . 2022-06-25

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チェックイン時もIHGサイト予約でサインのみでチェックイン可能 チェックアウトもキードロップのみで接触をなくす工夫をしています。 駐車場もあり、M1からのアクセスも良いので迷う心配もありません。 室内は古さは残りますが、支障なし。 掃除が中途半端だったのが残念。

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Ryu . 2021-05-31

MORE AT TripAdvisor

Although difficult times and things far from normal. We was well looked after and social distance adhered to. All the staff was polite and the food was lovely. Nice and clean hand gel every where

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Karen J . 2020-11-01

MORE AT TripAdvisor

All ok in terms of service (actually really good) food (not bad at all) location really handy, just beware the tricky parking scam

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david M . 2019-08-19

MORE AT TripAdvisor

We stayed at this hotel and noted that its best quality was represented by the helpful staff. Otherwise the hotel was very clean. The bar and restaurant were a bit expensive, but no more than any other comparable hotel.

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Stanley C . 2019-02-04

MORE AT TripAdvisor

The staff were brilliant, the dj was brilliant but the food was totally rubbish!! Nasty soup, rock hard veg, over peppered beef, and what’s with the ring of fat around the turkey???? 😳😳 all this for £49 each!!!

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973lynnel . 2018-12-11

MORE AT TripAdvisor

Truly briliant home made lunches and dinner and an terrific breakfast - catering fot a party of 95.. Everyone came tome about their booklets, lost property, snoring roomates, need for a quiet space etc., but over two days not one even hint of concern or disappoinetment with the hotel, accommodation or food - in fact totally the opposite. Glowing praise and words of gratitude.

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Emceezee . 2018-10-08

MORE AT TripAdvisor

Stayed here on a course...staff at the bar are quite moody, air conditioning not working in the room...called reception...manager said not working and no refund available unless we complain through our group and even then no refund..do not stay here is my advice

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Chris J . 2018-10-06

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Been here before with no issues but last night cook must have been having a bad night. Curry was okay but rice was solid mass of rock hard overcooked mess. Charlotte did her best to keep myself and other guests happy despite having poor food.

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paultI1099RQ . 2018-02-01

MORE AT TripAdvisor

As the title states, if you eat at the hotel itself the food is quite expensive. However the food is lovely so I can recommend it if you don't mind spending a bit more.

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Sadu_chan . 2018-01-31

MORE AT TripAdvisor

Room was small and basic but had essentials bed comfy t making. facilities Restaurant area was clean food as expected.

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Z7839EAjohna . 2017-12-29

MORE AT TripAdvisor

Stayed here for one night only Checked in fine, very friendly and experienced staff Room wasn’t great, functional but small so mentioned when I passed and they offered a better room, and gave me and my colleague a drinks voucher which was bothun-necessary and unexpected, cheers 🥂 My colleague and I also and the food was very good, as was the service Overall a surprisingly pleasant experience Would stay here again!😁

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S5293HFrichardm . 2017-12-05

MORE AT TripAdvisor

Let down by Duty Manager. Clearly not interested and not genuinely interested in customer comfort and facilities. Would never visit again.

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FamilyPartyonHoliday . 2017-10-12

MORE AT TripAdvisor

Took my Mother in law for afternoon tea never again we were taken to our table by the restaurant Managr all the tables were set with flowers and cutlery apart from our table that was empty only one more family was in the restaurant so was a bit suprised we were asked if we wanted tea or coffee we both had tea and they brought 2 stainless steel tea pits 2 cups no saucers or spoons we asked for those when I went to pour the tea it was just hot water so we asked go 2 tea bags we then had to ask for milk and sugar the waiter then Brough a 3 tiered serving of sandwiches (cheap wafer thin ham ) and a few others scones which were gorgeous clotted cream jam fresh strawberries 2 pieces of cheese cake and 2 brownies the waiter then walked off we had to wait till he came back to ask for plates then serviettes when we came to eating the scones we had no cutlery to cut it with we had to pinch 2 knifes of another table the waiter apologised as he had just started his shift and no one had prepared anything for him needles to say we won't be going back

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Chezzabeau . 2017-04-02

MORE AT TripAdvisor

Took my dearest friend of 28 years as part of her Christmas box. Arrived a bit early but this was not a problem we chose to have our prosecco served first and asked for fresh orange to go with it shortly afterwards they brought our sandwiches and cakes a good selection of fresh cut sandwiches,rich chocolate brownie, fruit scone strawberry cheesecake clotted cream strawberry jam and a small dish with blueberries and blackberries,two pots of coffee hot water and a jug of milk,two and half hours later another pot of coffee we were ready to go.

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F8200BPJulie_B . 2017-03-26

MORE AT TripAdvisor

It was cheap and cheerful for b & b, with the staff very helpfull.

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jon l . 2017-02-26

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An very good place for a local party. Excellent service from Pete during the event and after. Breakfast was good too.

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Michael H . 2017-01-14

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Fuimos en un viaje de negocios a la zona de leeds. El hotel está bien situado, ya que está justo al lado de la autopista y fácil acceso de Leeds, pero no en los precios de leeds.

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Andrew C . 2016-09-07

MORE AT TripAdvisor

Llegamos hambrientos y cansados. Mi participación fue como la primera vez de cuero. Me lo mandaron de vuelta y una perfecta fue entregado a mi mesa. La segunda noche la comida llegó tardamos una eternidad en llegar a veces diferencia y la mía estaba frío. No contentos. La última noche nos dieron vino de cortesía para el grupo, y la comida era perfecta en todos los aspectos. Tardaron un rato, pero llegamos. Puedo perdonar todo por el servicio que recibimos de la preciosa Marcell. (Creo que escribí su nombre mal), pero sólo quiero decir gracias por toda su ayuda. Señora maravilloso, maravilloso servicio. Holiday inn tratan su bien ella es una ventaja para usted.

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Anna R . 2016-05-08

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Me alojé aquí una noche como parte de un fin de semana de fiesta en autobús. El hotel estaba muy limpio, nuestra habitación twin precioso, con un cuarto de baño y ducha. También eran una plancha, tabla de planchar, plancha de pantalones, una tetera con té, café, etc.

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nightnurse60 . 2015-12-21

MORE AT TripAdvisor

We have just returned from this venue and had a wonderful experience, the food was as good as expected and the service was second to none, we were really well looked after by Jordan B and had a lovely evening, thank you I can recommend this restaurant and we shall be going again soon. I would normally complain for a poor experience, so I guess it's only fair to put this on here.

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Roy P . 2015-10-12

MORE AT TripAdvisor

The room was clean, bed very comfy, lovely & quiet at night. Restaurant good, served soup and then it's self service - food quite good. Staff helpful.

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ASE_12 . 2015-09-12

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Menu choices weren't huge, but the food was good quality and plenty of it. If you want something local go for the Yorkshire pudding starter! It was actually very good..

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Mitch D . 2014-03-02

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Food in the restaurant is served from 18:30, being a light eater and wanting to eat sooner rather than later, I pre-ordered my choice to avoid the normal delay. I was therefore sitting down at 18:30 and my meal bought to me within five to ten minutes. Any slight variations can be made, just ask the very friendly staff and they'll check with the chef. The food is very hot and very we'll presented. The selections may be slightly limited but they do offer different variations depending on which nights of the week you are staying.

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NorthYorkshireTanFan . 2013-12-29

MORE AT TripAdvisor

Food and service OK, typical hotel restaurant, very brightly lit.I ate here because they take tastecard, so with a 50% discount, it was very reasonable, but I'd have felt ripped off it I'd paid full price.The chain only have a premium rate phone number to make bookings; frustrating in itself, infuriating when I was then put through to a chain of unanswered voicemail boxes before reverting to the receptionist that I'd spoken to initially to make the booking.

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Fr0glet . 2013-10-25

MORE AT TripAdvisor

excellent choice and compliments to the chef on the steak pie and nice pudding selection and service.

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Richard L . 2013-03-04

MORE AT TripAdvisor

Had Christmas Lunch at this hotel, we arrived ( myself, wife , daughter and son-in- law), not quite knowing what to expect but from the first welcome at reception, pre lunch drinks to entering the dining room it could not have been better. ALL the staff were most welcoming with genuine smiling faces. The Christmas lunch was superb the tables were beautifully set out, and the waiting staff could not have been better.Santa visitedm and everybody recieved a present, not only tthe children. All in all the experience could not have been bettered. Congratuations are in order to all concerned.

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ossettonian . 2012-12-29

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