Based on 2.994 opinions finded in 1 websites
Based on 2.994 opinions finded in 1 websites
Nº 191 in 505 in Luton
Opinions
They double booked our room and an elderly couple entered the room at 3am while we were asleep. We hopped up out of bed and had to explain the situation to them as they were more confused than we were. No information on parking. I parked for 46 minutes so I could bring my bags inside before returning the rental car to Europcar. We received a £100 fine for those 46 minutes. The hotel supplied no information about parking costs. The lobby and dining area is chaotic and loud. By far the worst hotel we’ve ever had the displeasure of staying at.
Charles McCarthy . 2024-10-23
MORE AT Google
Convenient location with an outstanding breakfast buffet. The room had dust and dirt in the carpet and the hot water kettle was moldy. The staff was super friendly and accommodating. The room had multiple layered windows so we were not impacted too badly by the plane noise. Another plus was the 10 minute walk to the worst airport in all of the UK.
Rodel Romero . 2024-10-23
MORE AT Google
Perfect hotel for one night. A stone's throw from the airport, 5 minutes without rush. 10 minutes to the station and about 20 to the shopping center. Breakfast is OK, vegetarian version available for those interested. The service was really nice.
Bart Polo . 2024-10-22
MORE AT Google
Great room, I wish I had more time in it. Easy to walk to the airport from.
Louisa Brolly . 2024-09-03
MORE AT Google
Perfect location for the airport, we opted for parking for the duration of our holiday. Breakfast was available [even at 5am!], evening food offering was limited but more than sufficient in choice and good value
mike Clement . 2024-09-02
MORE AT Google
HIE Luton, you are doing something right. I checked in at 01.15 and checked out around 09.00 today (31/8/24). Both the ladies on reception were welcoming, friendly and helpful. A credit to the business. My room was value for money and with a pretty good breakfast included in the price, Really happy to recommend.
nik brooks . 2024-08-31
MORE AT Google
Close to the airport but not noisy at all. Amazing comfy beds, early breakfast. Perfect service. Thoroughly recommend
Yo Yo . 2024-08-23
MORE AT Google
Excellent hotel, 5 minutes walk from the terminal. Comfortable, quiet rooms, fast and courteous service. Breakfast starting at 4 am is nice, if only for the coffee and pastry. Can be taken on the go. Very convenient for those who arrive for an early flight in the morning, or for those who land late at night. (there are buses to the terminal)
Danny Yaka . 2024-08-17
MORE AT Google
Great place to stay after a flight
Raz liberman . 2024-08-13
MORE AT Google
Room and bathroom are small. Breakfast is pretty good. Very close to the airport. They dont have free parking. So you have to pay for the parking.
Bilkis J . 2024-05-01
MORE AT Google
Stayed here a few times , I think the rooms have been renovated certainly the room I had was very new and comfortable. There is a basic breakfast available from 4am. Coffee and toast. Good thing is that they give you option to take coffee in paper cup to go. Short walk to airport
Stuart Mcbeath . 2024-02-11
MORE AT Google
Excellent experience staying at this hotel! We always use it when flying really early from Luton airport! The check in took only 5 minutes and they had continental breakfast available from 4am for those travelling really early. We were also greeted with a handwritten note from Roxy which was so nice! The rooms are slightly small, so when booking for three people you cannot have the suitcase open but overall great experience! Definitely recommend!
Anna Bangiri . 2024-02-09
MORE AT Google
Breakfast included, lots of foods and drinks drinks. Dinner meal cheaper than at the airport.
Ed Pilartys . 2024-02-03
MORE AT Google
Similary restaurants in East of England
886 Opinions
5 years in luton and whatever staff they got they are all slowwwww very slow..i work in a coffee shop i can make 10 drinks in the space they make 2...place is nice but really u need to employee quickest staff please Im coming very rarely and everytime i wait like 10 mins for a drink...umbelievable
141 Opinions
Building a bit dilapidated, requires updating. Went for a small wedding service was OK, food wasn't tasty, atmosphere would have been better if deco inside was updated. They did arrange tables and seating to accommodate us better. Parking available at the back.
70 Opinions
Absolutely Terrible don't have a clue about business or how to speak to people, place an order just before closing time and they didn't have the decency to inform me that it won't arrive. I stayed up till 3am waiting. I get a phone the next day at 4.30 asking if id still want the order from lastnight. I asked to sent it out for free of charge due to the inconvenience as any business would do they which they started arguing with me about it. Big joke