Holiday Inn Express London - Luton Airport, an IHG Hotel in Luton

Clean and comfortable room, amazing view of the runway!

Fair hotel, very friendly staff. Unfortunately if walking too or from Luton Airport you have a double staircase to walk up to get to Reception, or you have to walk all the way around the building. Room was very hot despite turning the aircon down as low as it would go.

When we were left stranded as the hire car company shut and gone leaving us with no way to get back with 2 kids at 11pm Holiday express luton airport fantastic got us a room was clean gave us toothbrushes as we had none breakfast was a treat very impressed. Didn't hear the planes black out curtains great

Great hotel for one night after or before a flight - 10 min walk to the airport.

Absolutely shambolic support on a cancellation that I did due to my flight being grounded on extreme weather events. Charged me full price on a booking even though I cancelled trough booking.com I even managed to get booking to waive their commission fee on my booking but these greedy pigs refused to refund me still even after proving as much supporting documents as possible. I will never recommend this sub par mediocre hotel run by mediocre Management with no regard to their customers. Especially since I ve booked previously with them as I commute often trough Luton airport. Absolutely disgusting.

Customer service appalling. Ordered food - came after an hour which is fine as they mentioned before. The ladies staff in particular were rude. Wrong food given than ordered and no apology. Asked for tap water- was told go to the bar and get it. I went to the bar and got 2 glasses of Diet Coke and mentioned that my veggie burger was very hard. I was told what do you want me to do? In a rude tone. I said - just forget it. No apology.

The room was tiny (528). It would have been small just for me, but it was booked for a family of four. There wasn't even room for a wardrobe and hardly any room to put our suitcases. The kids bed was tiny and extremely uncomfortable. They couldn't sleep at all. To park for one night was 25 pounds. And the tv didn't work. All in all, poor.

Very friendly people, however in the rooms i had a dirty sock under the cover and lots of other dirt all over the other beds. The location is rather convenient as there is a bus that stops right outside the hotel to get you to the airport.

Great location, you can walk to the airport. Nice and helpful staff and reasonable price.

The food at the hotel is super delicious and very affordable. The breakfast was spectacular, and the rooms are very comfortable. I highly recommend it for anyone needing to catch an early flight from Luton the next day.

Very nice listing and service is on the best level

Great location and always a warm welcome from the staff, special thanks to Roxy and her colleague on the evening-night shift, very helpful with the requests, as we asked for a extra heater and extra blankets. Thank you once again

I'd left my wedding ring behind. They immediately found it and are keeping it somewhere safe until collection. Trustworthy staff, thank you for the help :)

Well located within walking distance from airport. Good value however rooms a bit tired as small. Fine for an overnight stay when connecting flights.

Great value room rates. Nice and clean. Very friendly staff... and the kids got a free lunch 😋

This was by far an extravagant hotel to visit. The room was super clean beds were very comfy the bathroom was also alright. I would stay here again For a plus we had breakfast in the morning delicious! it was really good Also it’s only a 10 minute walk from the airport and the service is great they gave us a lot of stuff and the reception was helpful. I would recommend you to stay here.

Can't fault this hotel. Staff very friendly and efficient. Rooms spotless. Breakfast tasty. Even though v close to airport..no disturbance at night from noise. Definitely recommend

Was absolutely fine for a stay over before an early flight . Nothing special but nothing to complain about . Great friendly customer service deserves a mention .

Convenient location with an outstanding breakfast buffet. The room had dust and dirt in the carpet and the hot water kettle was moldy. The staff was super friendly and accommodating. The room had multiple layered windows so we were not impacted too badly by the plane noise. Another plus was the 10 minute walk to the worst airport in all of the UK.

They double booked our room and an elderly couple entered the room at 3am while we were asleep. We hopped up out of bed and had to explain the situation to them as they were more confused than we were. No information on parking. I parked for 46 minutes so I could bring my bags inside before returning the rental car to Europcar. We received a £100 fine for those 46 minutes. The hotel supplied no information about parking costs. The lobby and dining area is chaotic and loud. By far the worst hotel we’ve ever had the displeasure of staying at.

Perfect hotel for one night. A stone's throw from the airport, 5 minutes without rush. 10 minutes to the station and about 20 to the shopping center. Breakfast is OK, vegetarian version available for those interested. The service was really nice.

Great room, I wish I had more time in it. Easy to walk to the airport from.

Perfect location for the airport, we opted for parking for the duration of our holiday. Breakfast was available [even at 5am!], evening food offering was limited but more than sufficient in choice and good value

HIE Luton, you are doing something right. I checked in at 01.15 and checked out around 09.00 today (31/8/24). Both the ladies on reception were welcoming, friendly and helpful. A credit to the business. My room was value for money and with a pretty good breakfast included in the price, Really happy to recommend.

Close to the airport but not noisy at all. Amazing comfy beds, early breakfast. Perfect service. Thoroughly recommend

Excellent hotel, 5 minutes walk from the terminal. Comfortable, quiet rooms, fast and courteous service. Breakfast starting at 4 am is nice, if only for the coffee and pastry. Can be taken on the go. Very convenient for those who arrive for an early flight in the morning, or for those who land late at night. (there are buses to the terminal)

Great place to stay after a flight

Room and bathroom are small. Breakfast is pretty good. Very close to the airport. They dont have free parking. So you have to pay for the parking.

Stayed here a few times , I think the rooms have been renovated certainly the room I had was very new and comfortable. There is a basic breakfast available from 4am. Coffee and toast. Good thing is that they give you option to take coffee in paper cup to go. Short walk to airport

Excellent experience staying at this hotel! We always use it when flying really early from Luton airport! The check in took only 5 minutes and they had continental breakfast available from 4am for those travelling really early. We were also greeted with a handwritten note from Roxy which was so nice! The rooms are slightly small, so when booking for three people you cannot have the suitcase open but overall great experience! Definitely recommend!

Breakfast included, lots of foods and drinks drinks. Dinner meal cheaper than at the airport.