Holiday Inn Express Bristol - Filton, an IHG Hotel in South Gloucestershire

Stopped for a quick meal. It's a really friendly pub with a Nepalese menu. Food came very quickly and was amazing. Very tasty and good size portions. Only regret is being too full to try the deserts. Will certainly try again if in the area.

Me and a few friends went to dine at this branch today and didn’t have the best experience, though it wasn’t awful we just weren’t pleased. Firstly, we were sat on a round table by perhaps the host or runner? And when our waiter came over we were asked to move as they had a reservation for a round table? We moved with no hassle not a problem for us, these things happen but then turned to see that there was an exact same table a few more tables back. He was very lovely at first with a warm welcome, drinks were ran shortly and food order was taken. Food took about 30-40 mins which we didn’t mind we could see they were short on staff and it was a weekend and as a hospitality worker myself these circumstances are understandable. However food came and it wasn’t the best, pizza and garlic bread was hardly cut and really overcooked bread was very hard from being burnt. Mozzarella dippers were hollow throughout meaning they were cooked for too long. When the waiter came it was a bit of a rushed check back and we didn’t really have time too feedback, we mentioned to him that we had ordered 4 sauces with him and only 3 came and there was a little of bit of unnecessary attitude and disagreement with this when he could of just said that it was a misunderstanding and grabbed the extra sauce when he had a spare minute, because of the food quality and communication from the server we resulted in wanting to discuss our experience with the manager. The manager was a great help and could see the poor quality of the food as soon as he came to the table. He apologised about this and took the necessary items of the bill and added a discount. He dealt with us very well and we’re pleased with his understanding and help. With a price rise we agreed that the price we was paying wasn’t quite worth it. Overall these mistakes can easily be fixed and this is not a sign to not go there but just me sharing our experience.

Nice clean and tidy pub with friendly bar staff , only stopped for a quick pint but will definitely return .

Lovely staff, but not the menu shown on line, very poor choice. Not recommended

Absolutely mind blown by the quality of the food, cleanliness of the place, the decor, the service, the price of the food. I ordered the surf and turf and it was absolutely amazing!