Based on 1.557 opinions finded in 2 websites
Opinions
We ordered our meals when they came they were dry and cold, when the waitress eventually came to ask if everything was OK we told her no she said she would see what she could do but never came back, very disappointed, it will be a long time before we go back.
Sandra W . 2024-11-01
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Went for the walk and free breakfast deal in October and had a Excellent breakfast Thanks to Andy for looking after us. Would highly recommend
keith e . 2024-10-31
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Good food and service for a big group of a family meal, not overly expensive. Very nice decor. It was quite busy for a sunday evening.
Michael W . 2024-10-28
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For someone who eats out a lot at various locations this is by far the worst. Upon entering the venue there is a check in desk. We had to be told by other diners that the check in desk for food was around the corner. We checked in and we were shown to the table. Candle not lit, cutlery missing from one place setting. Our waitress came across, took our drinks order. When taking the order we were not advised what was available on draft or in bottles when asking for certain bar items. For example, 1 person asked for a cider and the waitress had no information about the available items such as draft or bottled ciders with no up selling or recommendations. We ordered starters and mains with our waitress after 15 minutes of been seated at the table. Starters arrived, the soup was cold on top and Luke warm at best. The cheese sharing board was well presented however the first pieces of bread were hard and as a shared platter for 2 came with an odd number of bread pieces. I ask a waitress for a glass of wine as our starter came out and she stated someone would come over with an iPad to place the order. No one came to the table to complete a customer check back during our starters and did not take a new order for further drinks. Once starters were completed we waited 10/15 minutes before plates were cleared. This is when I asked for further drinks. Mains arrived and we all had a Sunday roast which came out well presented. However, some elements were Luke warm and there was not enough gravy leaving the roast disappointing. Again, no customer check back completed during the main course. Once finished, main courses were cleared after 20 minutes and we were shown the dessert menus. Desserts were nice and well presented but again we endured another 15/20 minute wait for desserts. Overall, the venue is cosmetically very pleasing, nice atmosphere, nice decor, but the food standards & customer service elements are lacking severely. Staff seemed to lack leadership with no commitment to their sections or tables. Food is adequate and does not match the ascetics of the venue. I would not return to this venue for any occasion.
Ash B . 2024-10-27
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We went out for a Friday night dinner. Had a lovely warm welcome, didn’t have to wait long for a table the food came quick and the service was excellent. Tarnya was so welcoming and pleasant and the halloumi fries she recommended were divine!
Laura R . 2024-10-25
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Went to the Himley House on Monday 2nd September and we were waited on by Stacey. Have to say she was excellent. Nothing was too much trouble and she was so personable and clearly very competent and efficient in her role. She made our evening enjoyable. Big thanks to Stacey, we will certainly be back.
Steve B . 2024-09-03
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As well as the food being amazing, Tarnya was such a delight, highly efficient, and very accomodating. She made her best effort to make us feel as comfortable as possible with a smile on her face, and was happy to provide great suggestions from the food and drinks menu. We will definitely be visiting in the future!
Evie E . 2024-09-03
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This was our first visit to the Himley House Hotel following a recommendation. I was aware that the property had been refurbished and the standard of decor was nice. They seem to have made the most of the outside space. We attended on a Sunday and had the Sunday menu. The food was ok, good for the price, large portions and a good standard of pub meal. I’m slightly unsure of the pigs in blankets being an entire full sized sausage and rasher of bacon! The kids portions were large, far too big for the age of my two, it might be work dividing the menu into 2-6 and 7-12 year olds, not with different food, just to avoid waste. The only very mild negative, was the fact the adult food came out before the children’s. Get the kids food out earlier please! We will happily return.
Andy M . 2024-09-02
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Went to himley house to take advantage of their “treat a friend” offer and treated out . Great value for money - an excellent choice of food, absolutely delicious & wonderful service from Libby!!
Joy C . 2024-09-02
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Lovely cosy feel, food lovely and tasty, fabulous service by Stacey. Stacey couldn’t do enough for us, kept checking to make sure we were happy. Looking forward to our return visit.
U1004VApaula . 2024-09-02
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Great atmosphere, lovely service, good was great too!! Very enjoyable. Had not booked but they found us a table. Amy was a delight....
Lindsey S . 2024-07-05
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-We waited about half an hour before our order for main meals was taken (after I went to find a member of staff to let them know we were still waiting.) -About another half an hour after that a member of staff came to tell us there had been a small grill fire in the kitchen, hence the delay (though other customers were regularly receiving food while we waited). -It was then about 20 minutes more before our main meals arrived, so almost an hour and a half from our arrival. - We then ordered two ice cream desserts which took about another half an hour to arrive. - I received the wrong dessert and told the waiter who took it away. - About 15 minutes later he brought me a different dessert which was STILL not what I ordered. I hadn't the heart to send it back again. - However, I told him of our various concerns when we paid. He said "I'm sorry about that". That was it. - Really poor service unfortunately.
Lin M . 2024-07-02
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Lovely evening great food and our waitress Stacey was one of the best waitresses we ever had she was polite attentive and a credit to the business really enjoyed our evening
Nicola C . 2024-07-02
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Booked an early evening table for 6 of us on a Sunday. Football was on so restaurant wasn't particularly busy. Recent refurb is nice and was shown to a nice table. Waiter introduced himself and started to take drinks order. This was a sign of things to come. One of our group asked for Rekorderlig cider to be told they don't serve it. When asked what other ciders they had waiter replied "Birra Moretti" which of course is lager. Anyway, we found a cider on the drinks menu. Drinks came quite quickly and then waiter started to take food orders. The system is a bit strange. Took our orders and when someone asked for extra cauliflower cheese was told they had none left. No problem. Waiter went away, returned a minute later, sorry - we don't have the cod & chips which one of our group had asked for. No problem, she ordered something else. A minute later waiter returns. Sorry we don't have the vegetarian meal 2 of our group had ordered. No problem, they asked for the alternative vegetarian dish. One minute later - sorry, we don't have that either but we are expecting a delivery tomorrow! And then the waiter proceeded to tell us the starter some of us asked for was off the menu. The veggies in our group were then trying to concoct a meal from various sides when the waiter reappeared to tell us they had no turkey either. He then asked if we would like to see the specials menu ???? By now we had given up so told him to cancel food order. He said no problem I'll get drinks bill so you can pay. We asked to see the manager just to air our complaints. She apologised unreservedly and scrubbed the drinks bill. And finally as we sat deliberating where to go at 7pm on a Sunday a waitress walked past with a tray of drinks including a bottle of........Rekorderlig!
ashley3342018 . 2024-07-02
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So this review is negative however want to express from the start this was not the front of house fault. Went for an anniversary meal for in-laws, total of 6 of us, On arrival hosts very polite, very friendly and very smiley. Was steady but not busy multiple empty tables but a long delay 15-20mins for drinks as only one bar tender. Highlighted to staff, which they could not apologise enough and expressed we aren’t the only table. Ordered starters and truthfully very good, all pleased. However, the mains.. I am going to be disrespectful - it was like everything was cooked previously and reheated in the microwave as tough and chewy. All the meat cold and dry, the only thing that was hot on the plate was the fried egg! Total of 3 mixed grills, 2 smothered chicken and 1 duo chicken. 2 smothered chicken dry 3 mixed grills - cold, tough, chewy. Mixed grills went back and brought back out, obviously placed on the grill to get more grill lines and then placed in the microwave. It was very disappointing. I felt so sorry for the waitresses and the manager as they were trying their hardest, but let down massively by the chef. We were compensated but poor experience. I want to say a massive thank you and well done to the front of house for managing and dealing with a difficult situation.
Thomas H . 2024-07-01
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Average hotel needed to change rooms at first one was poor second room much better. Parked overnight and got fined £100 as the staff didn't provide parking permit. Appealed but the appeals process not independent or regulated so waste of time. Travel inn better bet
chipoon . 2019-10-01
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Last Tuesday we arrived at 12.30 16th Oct. We stood like fools for what seemed an eternity until a waitress deemed to speak to us. She would do us a great favour of seating us but our waitress not due till 12.45. Nevertheless, she did take our drinks order, never came until after our designated waitress arrived. Then we had to flap and wave to get someone to take our order. That took an age. The place was by no means full but the food was as usual delicious. No wonder you need to do 33% off etc. when you offer 33% less service.
Ironlady453 . 2018-10-22
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I have used this venue previously but on this occasion The food was terrible. The Gourmet burger consisted of a very small bun with lumps of very hard chicken. The gammon steak , too hard to cut.
valley262018 . 2018-10-17
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Good quality food and okay pricing but several omissions when sending out food - starters and mains both missing items which we had to chase for
GemmaF1980 . 2018-10-17
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Just returned having had an excellent meal, ordered from the signature menu Hunters Chicken, was so tasty, really enjoyed, this was followed by the Sticky Toffee pudding! We frequently visit this chain and tonight’s meal was amongst the best. Waitress was really nice too!
Daviesic . 2018-10-13
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Six of us went for lunch and we all had very good meals. We ate from the lunch time menu and the quality of the food was good and at a reasonable price. Service was good despite a member of kitchen staff off sick and they were catering for a wedding party. We have enjoyed it so much we are going back for a meal at Christmas.
L711KMtimm . 2018-10-10
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Good atmosphere. Friendly staff who are very attentive Good choice on menu catering for all types of food.
Poldal . 2018-10-09
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Having found the Chef&Brewer;/Rushcutter lacking in customer service we gave the Himley House a second chance to see if the Rushcutter was a one off, unfortunately the Himley House set low standards and couldn't even achieve that.... While the staff were on this occasion friendly they failed to deliver drinks orders and then made it sound they were doing us a favour when they took the drinks off the bill..... They have no knowledge of the menu, and told me that the "special menu" Sept-November Venison option had never been available at the Himley when the team leader assured us it had. We ordered Calamari and Deep Fried Brie... the brie was tepid... calamari passable, the brie was hardly warm - suggesting the microwave time was less than it should despite being described as deep fried. The mains, Belly Pork and Steak... well the belly pork was dry and came with a pork scratching rather than crackling and wasnt worth the price on the bill. The steak was surprisingly cooked as requested but the mushrooms were only passable warm.. did three time cooked chips mean that they had been reheated three times?... We ordered additional drinks which did not arrive... When making or feelings know to the team leader she told us that she would remove the starters, but only removed one, thankfully I only had to pay £1.77 after deducting £30 from a customer complaint voucher... but in effect I had been offered a full discount on the starters but then got charged for one... Cracking customer service not.... The Himley House presents itself a fine dining establishment... in reality doesn't even reach the level of a Marstons Pub offering 2 for the price of 1, Marstons have no pretensions of fine dining, they only seek to offer good food at a reasonable price...something Greene King seem unable to deliver in their establishments... What this evening proved to me was that the Rushcutter wasnt a one off and the company has a culture of charging high prices for poor quality food with no one caring about the customer experience until you start telling them. In reality I could have got better at McD.. The waitress having taken our order not 10 minutes before asked us who was having what... this contrasts with the meal we had the previous night at a different restaurant where the staff knew exactly what we had individually ordered and were attentive and knowledgeable... Customer service at Chef and Brewer restaurants is non existent they expect you take what is given at what price they charge ... And the team leaders were obviously trained by the casino bankers who tell you one thing and do something else, comping the starters and then charging you for one, when you actually pay. The Himley House is a place to avoid... unless you like cold food, or dry and unappetizing food with pork scratchings instead of crackling and then being overcharged for a substandard meal..... AVOID!
CharlesW2170 . 2018-10-07
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Had a lovely lunch at this local venue. Always had good food and service, and today no exception. New menu choices are good and the quality of food we ordered was very good. Nicole, our server,was a pleasure to deal with. Lovely personality and very attentive without being intrusive. Well done!
Hulajune . 2018-10-05
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We have been to Himley House quite a few times. This time we went for Sunday lunch. First impressions when walking in are always good. The bar and restaurant are still clean and fresh looking. The staff were polite and friendly. The majority of our table had a Sunday Roast. Unfortunately they were all only just warm. 2 of the table asked for their meals to be microwaved. Overall the meals were ok but nothing to rave about.
Oli_M_1980 . 2018-09-27
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Stopped off for a quick late lunch on a Saturday. The service was good, staff were friendly and we were able to use a 25% off voucher. The sharing board was really nice!
CarlyScott7 . 2018-09-23
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Recently visited with friends from work apart from slow service it was great - we went early and it was quiet so we didn't mind waiting around. We did wait awhile for the bill and eventually asked for it to be collected but food was good quality, staff were friendly and happy to help - great gin cocktail and food was really good value 2 courses for Less than £14! Look forward to visiting again!
Rose99001 . 2018-09-20
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As we were given very short notice that we were on toddler duty, we decided to go to the Himley, there are not many places where you can just turn up on a Saturday evening and they will make an effort to fit you in, but the Himley did.
867PUBMAN . 2018-09-16
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Have used Himley House Restaurant many times, which is presently part of the Chef and Brewer Chain, but not for around 4 or 5 months. Generally, the food has been to a good standard and the Chef and Brewer menu has a bit of a twist and quirkiness nature to it.
Robert K . 2018-09-16
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Really disappointed with the food and service.
slb1122 . 2018-09-16
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We recently took two friends to the Himley House for a Sunday Lunch Birthday Celebration. The staff looked after us very well, as usual. The food was good and served on hot plates! We take the same friends on a regular basis and the staff have got to know them and their needs. As they are both disabled, this is extremely important.Nicole, our waitress was extremely helpful. The Manager is also very friendly and ensures that we are given our usual table.
margaretn121 . 2018-09-12
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Got together as a party of 6 to celebrate a few Birthdays. Having been here before and being very happy with all on offer, we booked a table. Friendly greeting. One thing I will say, is that every staff member we had contact with was very friendly, polite and helpful. Our table wasn't quite ready. When we did get shown to the table, we had a table for 4 with a table for 2 butted onto the end. The smaller table couldn't have been any wonkier. Eventually after packing it out with napkins and beer mates, the wobble stopped.
DoubleC1974 . 2018-09-11
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Friendly staff, good service, excellent food, and discount for CAMRA members on beer on production of membership card
thefradgleys . 2018-09-05
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Relaxing atmosphere, friendly staff, excellent food and a wonderful evening. Good selection of food on the menu for all three courses and a good choice of drinks
Chrissy R . 2018-08-31
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Comfortable stay. Bedding and towels very clean however the hotel is a little tired and in need of a "facelift" and some corporate identity for staff. Breakfast choice was very good but was not monitored regular by kitchen staff to ensure items were always available for guests e.g fried eggs. I did report a small complaint regarding housekeeping but this was quickly rectified. Overall the hotel was well situated and good value for money. Cream tea included in our deal was lovely.
Marylyn F . 2018-08-27
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All I can say is how wonderful Gemma and Ryan and the other staff made my parents in law feel on this special day. Nothing was too much trouble even to the point of adding a table for their gifts!! We surprised them with their oldest friends who they’d not seen all year and this went down fabulously!! We all ate different things on the menu, fish and chips, steak, sea bass & Risotto and my melt in the mouth Pork Belly, washed down with wine, soft drinks and a bottle of Prosecco to toast 60 years of marriage!!! Puddings were a mix of plum crumble, ice cream and if I remember sticky toffee pud. It’s was a lovely lunch and compliments to the staff for making it perfect!!
Fairylights2014 . 2018-08-27
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We were shown to our booked table late and then told we would have to vacate in one hour ten minutes. We didn't complain at that point as we assumed they would be able to feed us in the time allowed. We had to wait for our mains order to be taken and then when we had eaten for the table to be cleared. We asked for dessert and we were given the menu. The problem was, that by the time the server had finished cleaning and laying tables, we didn't have time to wait eat and drink our coffees. At this point we said forget it and asked for the bill. We expected a lovely meal but left disappointed. It's just as well we didn't order a starter or we probably wouldn't have had time for our main!
LornaA1806 . 2018-08-26
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Absolutely lovely hotel, lovely breakfast, very friendly staff. The cleanest hotel bathroom I've ever seen! Thanks to the housekeeper Kara! We have just booked to stay over Christmas. Would definitely recommend the executive room
Kirsty N . 2018-08-25
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Lovely food. Great veggie options too. Quick service. Friendly and attentive staff. We had a lovely Sunday lunch there. Well worth a visit.
Flunkyburger . 2018-08-20
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We visited for husbands 50th birthday meal. Food was fantastic. Steak fillet was melt in the mouth. Service was fantastic waitress immediately took photos for us without being asked. Hubby even got a free pint as it was he's day. Definitely worth a visit
Dawn J . 2018-08-20
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We visited the Homely house Dudley for our granddaughters birthday and were treated very well the service was excellent,food was served very quickly and cooked to perfection, good friendly atmosphere.
barneymiff . 2018-08-14
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Lovely meal,I had to start with scallops and chorizo on a rocket salad,very tasty.then i had lamb shank with mashed potatoes.cooked lovely and plenty of meat falling off the bone.my daughter had to start the butchers block witch she fully enjoyed.Then she had the seafood grill.all the food was lovely and hot .the staff was very attentive and will definitely have to go back again.
lisabB4226BR . 2018-08-13
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Evening meal was nice if the steak a little tough, breakfast was quite adequate, my husband had the freshly cooked English and said it was superb, I had the continental which was great.
sue_m_thomas9 . 2018-08-04
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Pleasant surroundings with ample outdoor seating where even the dogs are welcome outside.
Harmesh R . 2018-07-28
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Having read reviews felt positive of good meal! We arrived early to utilise the beer garden, we made it clear to the table organiser we were here, I approached at our time told 15 mins - went back after 20 and told 'we told you 5'! Hmmm. Sat down 25mins after booked time!
jody4 . 2018-07-27
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Visited tonight for our 10th wedding anniversary. Excellent service from all staff, very attentive even though the restaurant was busy. Good food & atmosphere
nicam267 . 2018-07-26
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l seem to spend an awful lot of time at the Himley House......possibly because my friends and me love it, the food is great, it beats cooking at home and its such a lovely experience to dine here......always! And l have to mention the lovely girl who has served us the last few times, the bill tells us her name is Dannii, she served us lunch today, so nice to have someone so smiley! Thank you x
Steffhaden . 2018-07-23
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Outstanding service from the staff. Food was great. Would definetly go back. The decor has been modernised feels very homely.
Ravinder S . 2018-07-20
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Please see hotel review for comments on this Restuarant. However Danni deserves another mention, an excellent member of staff, helpful, cheerful and always smiling. Thank you Danni.
Ian M . 2018-07-20
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Myself and a friend came for lunch last week and like always it was stunning .Never had a bad meal here ever .
Inspiration609002 . 2018-07-17
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Very innovative menu yet again.The food was well presented and delicious.We were served by Millie who looked after us really well.
miketayas . 2018-07-14
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We went here in June for my husband’s birthday when ever we go here it’s always a lovely meal and the staff are very helpful and polite. Thankyou
dilucille24 . 2018-07-09
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All staff without exception were very friendly and helpful. As we had two disabled friends with us this was extremely important to us. We appreciated their patience.
Margaret N . 2018-07-04
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My first time visiting this restaurant but my friend had been here twice before and said she’d not had a great experience either times, however our other friend had booked so we went with the flow
TracyN45 . 2018-06-29
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Never fails to impress. My son chose the Himley as the place for his birthday meal. There were five in our party. Service was impeccable from start to finish. Kept topped up with drinks throughout. Starters came, all as ordered as did the mains. Various choices from the prawn cocktail, soup, mushroom ciabatta and scallops all fresh and well presented. Main courses ranged from Steak - 1 x 9oz Rump and 1 x 7oz Filet, Sea Bass and Seared Scallops, Chefs Summer Garden Bowl and the Gourmet Beef Burger. All came hot and as requested. Many thanks Himley, we had a lovely evening in a perfect setting.
LubLibby . 2018-06-29
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Chose to eat here on a sunny day as they have a large garden which welcomes dogs. I was deeply disappointed with the ploughman's lunch: the 'mature cheddar' was about a tablespoonful of grated cheese, the sun-dried tomato bread was two tiny slices, the apple was badly bruised, the pickled onion was tasteless, the salad leaves were black in places, the celery was unripe - the sausage roll & brie were OK but did not make up for the other failings. My husband had noodle salad with very, very dry chicken - lucky we had the dog.
Jill B . 2018-06-27
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Visited today for lunch. Staff very helpful and friendly. This is a great location. Worth a visit.
Stephen C . 2018-06-26
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Booked a meal for my mothers 60th birthday! We were all extremely happy with the food and service, our server was Sarah B. She is what should be expected from every waitress/waiter! Would highly recommend this restaurant to anyone and everyone!
Muller7 . 2018-06-22
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Himley house used to be a great place for food but unfortunately it's changed hands. The food is very bland and seating has changed.
carlp149 . 2018-06-13
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Great Sunday lunch, pub looks great inside, good size beer garden and food excellent. Staff friendly and service great.
sallyr3 . 2018-06-10
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Lovely selection of vegetarian meals well presented by happy attentive staff in lovely environment would definitely visit again if in the area
Firstian . 2018-06-09
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This was a fantastic restaurant with a very kind waitress called Katie. The food was beautiful and tasteful and was served quickly with little wait time. The atmosphere was really nice and the waitresses were help kind and friendly. Over all it was a beautiful meal which in a fantastic restaurant.
graciestack10 . 2018-06-09
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Often go here with family or friends, lunch or dinner and always good food and service. Great vege and vegan options!
Phoebe K . 2018-06-02
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Food was good however service was very slow. We went for my nans birthday. I took a surprise cake for her which we had to ask 3 times for them to bring the cake out. Kind of ruined the surprise. Like I say food was good just disappointed with the service.
Chloeliss . 2018-05-29
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Eight of us gathered for a birthday meal, the food was lovely, staff were attentive but service was a bit slow at times.
May H . 2018-05-27
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Good food, good service. Nothing was too much trouble for the staff. I have been visiting Himley House for some time now and have always been pleased with the level of service and the quality of the food and i shall continue to visit as often as i can.
taylorpauline . 2018-05-21
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I attended the Himley House on bank holiday Monday, having been here before. Lovely, accommodating waitress who sat us by the window. We looked forward to tucking into a lamb shank and sirloin steak- we were ravenous and could have eaten a horse.
FrankM1980 . 2018-05-11
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We had enjoyed previous visits to the Himley House and so were anticipating this birthday meal.
Ormstein . 2018-05-07
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Yes it was a sunny day in a Bank Holiday weekend, but that does not excuse super slow service. It ages to get the initial round of drinks to the table, then we had to wait ages for the starters and then finally even longer for the main course.
867PUBMAN . 2018-05-06
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Meal with my hubby, great atmosphere, great offer , food excellent and very well presented, lovely young waitress who couldn’t do enough for us, well done to her ..felt valued . There were a few larger groups but we didn’t get left out and sometimes that happens in restaurants. Great location .Will return . Great offers on website .
shellpots . 2018-05-04
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I have used this hotel for several years when travelling from Wales to visit family and friends,especially for Christmas celebrations,sunday lunch,and reunions.The staff and menu has always been consistent,but with the refurbishment it reaches another level,and top of my list when I move back to Stourbridge soon,cant wait.Thanks guys.
tazmaniandevil2016 . 2018-05-03
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It's been a while since we were here, I now remember why. We thought we would try this venue again after being disappointed on other occasions with the food. We did have a voucher for 33% off the food so decided to give it another go. To be honest it was just as disappointing, the food was basic , the chicken pie and steak pie were awful with hard burnt pastry and not very much filling. The prawn cocktail wasn't worth the money and served in a small cup with lots of lettuce and hardly any prawns. On the plus side the soup was very tasty and hot and the ice cream was delicious. Will we be going again....I doubt it.
rosebudWestMidlands . 2018-05-02
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A group of 8 went for a 50th birthday meal and was not disappointed .on arrival the staff hid the cake and where helpful and attentive all night.
T3511OWkarens . 2018-05-01
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Visited with my family, a party of 7. All our meals were excellent and the staff were very attentive. On a previous visit the service was a little slow but it was much better on this occasion.
Dave E . 2018-04-25
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At least a third of the dishes on the menu unavailable. Bar staff more interested in talking to each other than serving customers. Very poor on hottest night of the year.
BaggieBird1 . 2018-04-22
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Called today for lunch. Lovely building, decor, garden area, and the staff were friendly and attentive.
Karen_Kingswinford . 2018-04-20
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Fab food, poor service. Waited over 10 minutes to get served on arrival, poor show no gin glasses at £7.79 a drink. Waited over 15 minutes at table for drinks. Needs sorting guys.
Cheryl C . 2018-04-17
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Been quite a few years since last visted and I was impressed. The food was brilliant and the staff were great, polite and I could not fault anything. Stayed the night, had decent sleep and breakfast was just as good with a fab waitress Haley who was lovely and took the time to speak to us and my children. Would visit again.
sharley0987 . 2018-04-14
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Just visited with friends, lovely meal well presented and hot. Very poor drinks services waited 30 minutes for a glass of wine on two separate occasions
sukie13_11 . 2018-04-13
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Visited again after many months and cannot fault the place. So different to previous managers ..back to excellent menu choices and super size portions. Friendly efficient service from Sarah topped the whole experience. Will be back soon. Check it out for yourselves.
rbnsnanne . 2018-04-13
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This is my second visit in five weeks and I have to say both times, my experience hasn’t been great! I came back with family and the food was poor again. Poor Presentation and poor taste/texture.
HATT202 . 2018-04-06
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Pleasant enough surroundings (comfortable and nicely decorated), polite/friendly staff and overall tasty food. Only complaint really is the portion size of the Chef's Garden Bowl....described as Roast baby potatoes, butternut squash, red pepper, red onion, asparagus and tenderstem broccoli. Choose your topping and dressing. Toppings: Chicken, Sea bass, Steak or Salmon. Dressings: honey & mustard, blackberry balsamic or Caesar dressing. Tasty, but if actually hungry be prepared to have to order an extra side dish of veg (one piece of baby stem broccoli, one asaragus tip and the dressing and squash "shavings" may as well not be there) - for just under £14 a portion, it's not good value for money. I would possibly try again, but opt for the 3 course set menu for under £15 maybe a better value option.
eleanor r . 2018-04-04
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A relief after visiting with friends the previous week, when things hadn’t been entirely successful (but already booked for Easter Sunday, so we stuck with it). Glad we did.
Tim P . 2018-04-02
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We had a great dinner last night with Sarah B as our waitress. Sarah was very friendly, helpful and attentive. The food was delicious, we both had burgers with sweet potato fries. My boyfriend had the wagyu burger and I had the buttermilk chicken burger. For dessert we had the millionaires cheesecake which was amazing! Don’t even want to think about the calories, but regardless it was worth it! Service was quick for both courses. My only issue was that they had ran out of prosecco! So I couldn’t have any of their fizz cocktails which I love.
HannahAmyNin . 2018-04-02
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Himley House Hotel suggested as half way meeting place for evening meal for ourselves and friends not seen for a while. Haven't been to this venue for many years so thought we'd give it a try before making decision. Have to say venue is fairly average given what's around the area although meal chosen was absolutely fine and service by Sarah 'B' extremely good, very attentive and polite, she is to be commended
rayvanes . 2018-03-30
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Restaurant was busy, Sarah B looked after our table and gave good service, always attentive coming to our table when needed. Starters were good, we had mushrooms in a peppercorns sauce. Mains were lamb shoulder and sea food grill all very good. We will definitely return and would recommend.
Kevin W . 2018-03-30
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As always we had a very enjoyable meal, good food, nicely presented. The restaurant is clean and comfortable. Sarah B served us, she was friendly, helpful and efficient we couldn't have asked for better service and we shall certainly go back again.
John S . 2018-03-30
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Good food nice clean environment would definitely recommend. Middle price range menu has something to suit most diners. Has a nice outdoor area for the summer months
Lynne H . 2018-03-28
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Once again we had a very nice meal with our friends in comfortable surroundings with pleasant and accommodating staff nothing was to much trouble
Rosemary M . 2018-03-27
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Visited Sunday evening, I had the trio roast and my partner had the lamb shoulder. My meal was lukewarm and my partners looked like it had been cooked on the lunchtime. Our waitress Sarah asked if everything was okay with our meals and did offer to replace mine but I’d eaten most of it! Have had a few meals here before and they’ve been okay but this one was definitely average. Thankfully we didn’t pay full price otherwise the rating would have been lower.
GAZ8481 . 2018-03-26
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Just want to rate the staff. Megan our waitress was wonderful and very attentive. She made our visit very pleasant and had the patients of a saint! Also the man who took us to our table and introduced Megan was lovely too...sorry didn't catch his name!
MelN1975 . 2018-03-25
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myself and my partner both had the sirloin steak, this was cooked to perfection and very tasty, we enjoyed it so much we are returning again next week
jackiebo2018 . 2018-03-24
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Had an amazing meal to tonight.. It was really busy but our waitress Bev took the time to make us feel special, it made my father in laws night... Thank you x
Amanda S . 2018-03-24
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It was a beautiful day despite the weather. We couldn’t fault nothing the staff were very helpful we had my 5 year old granddaughter with us. The place was clean and light and the food was excellent
patricia585870 . 2018-03-24
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90th Birthday party 5 of us food on time wall cooked staff happy and helpful Dad in a wheelchair and staff help him out of it on to a chair and after the meal help him back in to it thank you all
Robert M . 2018-03-22
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There are a lot of places locally where you can get a steak and this is undoubtedly a good one but it isn't the best. The best aspects are that you can get a walk-up table at reasonable notice and the steaks are well cooked on what I suspect is an open fire. That ticks most of my boxes!
Nigel C . 2018-03-19
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We chose the Himley House for Sunday lunch during the recent spell of if snow. The restaurant was lovely and warm inside. A welcome from the bitter cold weather. None if us chose starters so we went straight into the main course. We chose a trio of roasts, a steak and two burgers. All the food was extremely good.
MrsCool333 . 2018-03-11
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In truth I seldom leave reviews but after the excellent service we all got I felt compelled to. In a nutshell we had a friends / mini business lunch and were able to break the bread while enjoying the sun through the windows - lovely enviroment and the food was truthfully just absolutely fantastic. i'm not on comission but I travel a lot and when I closed my eyes as I ate my seafood grill I could have been sitting on the seafront in some sunny part of Spain. FRESH & NOT OVER COOKED which is a pet hate of mine. THANK YOU DANNI & HAYLEY the ladies made a note of your names as you were very kind with our special needs - that was beyond what we expected and we will be back alsoplease thank the other chap Rachid I think his name was.
itsmeyafool . 2018-03-08
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Whenever I'm in the area I always stay here. Great staff, and lovely food. Large comfortable room, with a very hot and powerful shower.
Steven M . 2018-03-08
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My husband and myself just ate a gorgeous lunch at Himley House. We were given a lovely welcome, and shown to our well positioned table .
RosemaryFinch . 2018-03-05
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