Based on 196 opinions finded in 2 websites
Based on 196 opinions finded in 2 websites
Nº 120 in 262 in North East Derbyshire
Nº 1 of 1 Other european cuisines in North East Derbyshire
Opinions
Had the best afternoon tea I’ve ever had !!
carol curtis . 2024-10-18
MORE AT Google
Excellent breakfast & service. Well done to the team. Well worth a visit.
Peter Henderson . 2023-11-07
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We called unexpectedly as friends suggestion and were not disappointed. There is plenty of parking at this garden centre and it's pretty flat. We went for coffee and cake and there was a really good selection and it all tasted superb. We saw others orders of food and quite honestly it was mouth watering. I can't comment on prices as my friend paid. There were plenty of visitors there but service was good pleasant and not slow. We would definitely call again.
Tom B . 2023-11-04
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Very nice garden centre. Food was very good and staff very welcoming 😄
Ruth Millican . 2023-05-15
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Beautiful food and drinks. Staff are lovely and very welcoming. 3 different seating areas too. Just lovely 🙂
Sophie Davis . 2023-04-30
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This is not a place for foodies. And there are too many deficiencies here to merit any more than 3/5. This is part of a chain of garden centres across the country and it shows in the cafe. There are too many signs of dull corporate management thinking here for my comfort. For a kick off there is no table service. It’s cheaper and easier, right? And with an average customer age of around 63, the use of contemporary pop music for our entertainment represents a disastrous piece of thinking. Put on some light classics or nothing. The price of the coffee also smacks of heartless large company profiteering. We paid £2.70 for an extremely bad cup of filter coffee. It was only drinkable because I washed it down with a coconut and raspberry slice, which, by the way was merely adequate. I found the coffee prices generally outrageous. Another problem was the lack of filling in my egg sandwich. Unacceptable. Neither was the bread of good quality. On the positive side of things, the side salad and coleslaw were both well done. Yet there was no dressing available, just mayo or salad cream. Fortunately, I like salad cream. My wife’s cake was “good.” Her panino, “adequate.” Also, I have to say that a number of plates of hot food went past our table that looked good. How they tasted I couldn’t say. Finally, the staff were friendly enough. Whether things improve in the future I won’t be able to say; there are plenty of good lunch alternatives in the area available.
John Actor . 2023-04-19
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Service much better than our previous visit
Roy Hutchings . 2023-02-08
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Visited the cafe for the first time in 6 months and was very disappointed .Inflation has obviously had a major impact on quality and portion sizes The light bite scampi consisted of 4 yes 4 pieces of scampi and 8 chips at a cost of £8.49 a reduction of £1.50’ on the full price.The definition of a light bite “ scampi with small chips “ In the past it has been quality at a reasonable price The smothered chicken was acceptable in terms of quality and portion size If this is the future won’t be calling there again any time soon In the past we have visited on a regular basis at lest twice a month and enjoyed the experience. What a pity !!!
Jeff E . 2022-12-23
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Visited on Tuesday, 13/12/2022. Was spoiled for choice as what to order as there was a lot of choice. Finally decided on a lighter lunch of Scampi & chips. My friend chose soup of the day which was root vegetable. The soup was served with a bread roll & butter & it was said to be very nice homemade soup with lots of taste. My Scampi & chips arrived with a salad garnish. It was nice & hot, the Scampi was cooked just right & the chips were delicious. We both enjoyed a Latte which again was hot & tasted good. Food was served quickly & efficiently & the staff was all very welcoming, friendly & nothing was too much trouble for them. Would highly recommend
Lynda C . 2022-12-15
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Staff lovely foods usually good too. Cakes are good.
Ann Turner . 2022-11-08
MORE AT Google
Quite a long walk through garden centre to restaurant . Sanitiser available. Do a coffee and slice of weekly cake offer. Loyalty card for coffees , breakfast and restaurant on separate cards but have to ask for these. Restaurant do daily specials. Indoor and outdoor seating. Car park would benefit from better surface. Indoor and outdoor plant sections.
Jenny Tann . 2022-10-28
MORE AT Google
Called in the other day we had 2 large cappuccinos, a piece of banana & blueberry cake & a piece of the large cappuccino cake the cakes were absolutely delicious & the coffee was excellent this will be our go to cafe when in the area.
3fttonowhere . 2022-10-06
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The cafe in Tansley barn garden centre serves THE best food and good breakfasts and has very friendly staff .
Teresa P . 2022-06-15
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Went to the garden centre and came across this little gem. A bit too early for us to have lunch so coffees and a scone with jam & cream. Clearly homemade food 😋
Carol G . 2022-05-17
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Dropped in for Sunday dinner. The roast lamb was cooked beautifully. Very large portions. Man v food. 🍲👍
Paul Howard . 2022-05-12
MORE AT Google
Good friendly staff, great atmosphere. We had breakfast very nice, freshly cooked all hot. Quality plants and pots good range.
Julie Drakett . 2022-02-28
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Excellent service, great food and good value for money.
Bill Pearson . 2022-02-19
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Always top home made food served quickly and friendly staff
jon jones . 2021-09-07
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Took our 2 granddaughters for lunch today and wish we hadnt bothered food was absolutely awful! Gave us mash instead of the chips we'd asked for, pie was cold and the mash a lump of stodge so sent it back, sat and waited for ages whilst the veg theyd left on the table was going cold. Girls barely ate anything which is unusual for them but im not surprised as both meals looked dry. Customer service leaves a lot to be desired here. Dont waste your money on meals stick to the cakes!
ninap421 . 2021-08-21
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We often pop in for coffee and scones,we will not be visiting again the staff need training in customer service. No smile no please or thank you ,they did not ask what size coffee we wanted just served it in a large mug i had to ask for her to transfer into a cup which she huffed and puffed.
deansarah2015 . 2021-05-24
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I was lucky today to catch the belly pork on the specials board. This was absolutely outstanding. Hardly any fat, so tender and topped off with pâté for that extra special extra. Beautiful vegetable accompaniment with extra creamy mash. I couldn't have been better pleased, and it was half price on the eat out to help out scheme. My mum had the salmon in hollandaise sauce, a tea and large latte for just under £15.59
supersue43 . 2020-08-19
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Wife's 65th birthday, and our first meal out for 4 months. Jen had Turkey, I had Beef. Took a while, but when it came, wow! 2 Yorkshire's,loads of proper quality meat, plus real fresh veg and a mustard mash topped with tasty gravy. We sat outside which made the occasion brilliant.. Covid procedures were carried out thoroughly with staff sanitizing tables and chairs plus wearing gloves and visors. Give this place a try for a great range of snacks and drinks, you won't be disappointed. Garden centre has a vast range of plants,shrubs and flowers as well. Run very efficiently. CV.
P2518ILcharlesv . 2020-07-12
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Good food ,excellent cakes, fabulously friendly staff and dog friendly well worth a try if you are driving in the area or out for a walk,😁
Peter Britland . 2020-02-11
MORE AT Google
We’ve been going to this Restaurant for years but today, the Christmas Lunch was Absolutely Dreadful! - the turkey looked like it had been over Microwaved and was like rubber - we even changed it for Steak & Kidney Pie which again was so poor - pastry RAW!! Agency chef in as normal chef crew off sick - but really at Christmas !! They were kind enough to give a full refund but even so this doesn’t repay the disappointment especially at this time of year! The restaurant was freezing as well and no music or atmosphere - what on earth is happening to this once great place to eat????? What a shame!
DisabledNed . 2019-12-18
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We haven't been to Highlands for a while and we realised when we arrived today that the Garden Centre was under new management. However, it's still the same staff and the menu in the restaurant is exactly the same. We called in for a lunchtime snack, but found when we got to the till that there was a 40 minute wait for food - even a sandwich. So we quickly changed our minds and just had a fruit scone and a cherry almond scone instead, because we weren't prepared to wait that long. Both were very freshly baked and excellent. I would say that they need to get more staff in the kitchen, as it seemed an inordinately long time to wait for food. By the way, the name will be changing to Tansley Barn.
SheffieldPip . 2019-10-28
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Highlands breakfasts are just delicious! Hot, tasty and plentiful 😋 The herby sausages are the best quality & taste like homemade. Thick toast, big pot of tea, daily papers, relaxed atmosphere and service with a smile....love it! One tiny criticism - the cutlery in the baskets is not always clean and shiny? If everyone sorts through like I do, that’s a lot of fingers on your knife and fork!
DerbyshireJoanneJ . 2019-08-31
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Popped in here for breakfast as a treat and was not disappointed. It was a week day and just after opening so the restaurant was very quiet. The Highlands breakfast will feed a hungry appetite and the eggs benedict were tasty. My son has hot chocolate wherever he goes and this is one of his favourite places! Worth a visit if in the area
soniag177 . 2019-08-26
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Decided to drop in for a full English breakfast and wasn’t disappointed, still nice hot plates, nice quality food and friendly service. Small point but I personally don’t like collecting cutlery from a central point as everyone else collects there’s as well, not everyone has clean hands, much prefer cutlery served with the meal. Worth a visit, for breakfast and lunch, I must try afternoon tea sometime!
Ian B . 2019-08-25
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I give 5 stars because as a garden centre cafe you would be hard pressed to find anything any better The food is excellent quality, well cooked and presented.. You need a good appetite as the food is plentiful, served by extremely pleasant staff. What I enjoy is the huge bowl of a variety of fresh vegetables that are served separately. I really don't like to receive my meal with everything piled up on my plate. Ok it isn't for anyone who is looking for a cheap meal but you certainly get what you pay for. I would much prefer a lunch here than any other other pub meal in the area.
Carole Pearson . 2019-08-15
MORE AT Google
Highlands café is very popular for lunch and probably booking a table would be advisable. We visited the café on spec and we are very fortunate to find a spare table. Lunch is served from 12 pm we ordered crab salad, see picture attached. The crab salad salad was very fresh and arrived in good time. Although the café was busy service was swift and pleasant. All in all a nice lunch and we will visit again when in the area.
Ian B . 2019-07-03
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Very much expanded since my last visit and plenty of seating including a pleasant outside area. Good selection of food and drinks. Friendly service.
Paul B . 2019-06-28
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Cheese and Mushroom Omlette not as nice as previous ones I have had. Mushrooms well done and it was all broken up, cheese was on the bottom stuck to the plate all the egg was on top! Very disappointing.
Mollie . 2019-06-26
MORE AT Google
The afternoon tea was really nice. Freshly made and far to much to eat so staff put 4 cakes plus sandwiches in boxes to bring home. While waiting we to in the hot food going to others tables and really looked lovely. I do think however the area in which we sat lacked atmosphere. Very little on the walls and cold grey walls. Plastic table cloths ,.practical they may be but really let the place down.
Lynn Guard . 2019-06-16
MORE AT Google
I went for breakfast today, it was by far the best breaskfast iv had, being a vegan i usually struggle to fine places that accompany my diet, but the staff was amazing and russled up a breaskfast suitable, it was amazing. They even have Vegan desserts, i had the carrot cake, it was gorgeous. The staff was fantastic, friendly and helpful. I have now found my favourite place to eat.
Terri S . 2019-06-09
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Brilliant little cafe / restaurant area, lovely home cooked breakfast, also a vegan option for my partner, who said it was the best vegan breakfast she's ever had!
James Malyon . 2019-06-09
MORE AT Google
Took my son here as a treat mid exams. We both had hot drinks and food from the lunch menu. Good choice on the standard menu and the specials board. Hot drinks and food both served very quickly. Food and drink quality good and good value for money. Pleasant surroundings and not too busy on the day we visited. Would highly recommend a visit here. Combine it with a wander around the garden centre and shop and you’re on to a winner.
soniag177 . 2019-06-04
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Service excellent try to keep small it speaks volumes one would say. So no I do not wish to write a long review. Excellent should be it
mazzarella15 . 2019-05-14
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Great food. Very friendly staff. Very clean.
John Field . 2019-03-15
MORE AT Google
20min drive arrived just after 4pm 14/3/19 to find it closed!!!!!!!!but yet states opening times 9am till 5:30pm
Jason Jones . 2019-03-14
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A lovely cafe, with ample seating in the cafe and the attached conservatory . The food is great but can be a bit pricey. The nice thing about this place is they have a selection of gluten free cakes. We had our Xmas lunch here as well ,which they made sure was gluten free .10/10
The Procrastinator . 2019-03-10
MORE AT Google
Just been for breakfast very good as always.
Gwynneth Spencer . 2019-03-08
MORE AT Google
I've visited twice recently for breakfast and have been impressed by the wide range offered. The service is polite and the food is delicious. It was early when we visited and very quiet, I was pleased to see the staff used the time to clean windows and wipe down windowsills. That explains why it is so clean.
debbie2618 . 2019-02-20
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Wonderful bacon cob, and drinks
Howard Bollands . 2019-02-16
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Fantastic Sunday dinner, fresh hot delicious and very generous! Would highly recommend
123 465 . 2019-02-03
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Visited today and really enjoyed it, I had the turkey dinner and my husband the beef dinner. Both were absolutely gorgeous, very generous portions piping hot. Lots of everything especially veg. I would highly recommend
janejaneplain . 2019-02-03
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I wasn't going to put a new review up but after today i feel the management need to address the issues and re train the service staff.
Pam S . 2019-01-31
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We'd just popped in for decaff lattes and I thought I'd extend the order to three breakfasts as well. My word! When they came they were the biggest breakfasts we'd ever seen! Very good value for money, I would recommend them to anyone. The quality of the food was excellent. The staff were friendly and helpful and the surroundings were clean, comfortable and warm enough for one of us who feels the cold acutely. It is great for disabled people with ramps, automatic doors, parking spaces etc. We also came away with money saving vouchers for our next visit.
Jeepster2015 . 2019-01-15
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Had toast that came out burnt, which I sent back and lightly toasted slices came back, which was great. The mushroom omelettes arrived but they were watery and slimy. Didn’t feel up to sending them back after sending the toast back so just ate them for hungers sake and left quickly. I feel the prices are too high for the quality and quantity of the food. Very disappointed- will not be returning.
Piglett78 . 2019-01-04
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Good value, be a member, gets you vouchers
Michael Radford . 2018-12-24
MORE AT Google
Met for lunch with friends today we all ordered sandwiches mine was egg mayo my friends ordered ham I have never seen such a huge sandwich a proper door stopper ,the most softest brown bread full of filling accompanied with a beautiful side salad crisps and coleslaw service was prompt and staff polite.Coffee was good and price was value £9.59 .Worth every penny ,will definitely recommend and go back again
donaldfoster . 2018-12-18
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We met up with friends for a pre-Christmas lunch today and can't emphasise enough how good the food was and how helpful the staff are at this lovely cafe are. I had steak and kidney pie with the lightest shortcrust pastry. I'm not sure what the Chef does with the mash potato, but it is the best I have ever had. Of course, as before, I couldn't manage the portions, but took the remainder home in plastic boxes. Three of our party fancied scampi and this again, was of very good quality; the fifth had sea bass from the specials board (3 large pieces of beautifully cooked fish). So recommended!
SheffieldPip . 2018-12-11
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I recently went for breakfast with Santa with my 5 year old daughter. Lovely festive activities waiting on the table to keep her entertained, photo with Santa, singing and games. Lovely breakfast and nicely adapted for the child breakfast. She left delighted, having throughly enjoyed herself. Also picked up a nice poinsettia on the way out.
Connector798447 . 2018-12-04
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It has been a while since we visited this cafe so we thought we would try their breakfasts.
Ian1200 . 2018-11-26
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I called to book the day before & a lovely lady went out of her way to squeeze us in at 3.30. We arrived today to be greeted by the same lady who remembered my conversation. We've had afternoon tea here before & they have always been lovely. Today was no exception, plentiful supply of sandwiches, salmon & cream cheese, ham, Turkey & cheese. A huge selection of cakes,scones & little desserts in cups. We took around half the cakes home with us at the end. This tearoom is a hard one to beat for the price, thank you for your great service & delicious food
Tina L . 2018-10-30
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Often pop into the restaurant whenever we shop in Scotlands but usually just have coffee n cake which is always delucious..espec the lemon drizzle!!! Last week however I saw they had pan fried lambs liver..onions ..mash and homemade gravy on ..so we stayed for lunch. It was to die for..a very generous portion..the liver was melt in the mouth..fab onions topped by two large back rashers and creamy mash with THE best gravy..flavoured with the liver juices I think. My hubby hates liver..why I never cook it for me ..his classic burger didn’t touch the sides and his chips..I stole one..were fab. Have to say all the meals that came out looked good and were presented really well. We’ll see you again soon Highlands Cafe and not just for cake. Thank you chef..you made my day.
wendywoolanza . 2018-09-24
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Visited last week and as pan fried lambs liver and bacon was on..my wifes fave ..we stayed for lunch. The best she’s had EVER! I hate it which is why she never cooks it...so I had the classic burger which was a lovely homemade burger cooked with no fuss just great onions and chips to die for. The wifes not stopped going on about the liver..cooked not too well done..a lot of it..two lovely rashers of bacon on the top of melt in the mouth onions and a thick fab gravy in a small pot..to go over the creamy mash. You made her day. We’ll ring in advance to see if it’s on next time we come but well done chef she says...it was brilliant!!!!!
John Clarke . 2018-09-24
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We went today for lunch and intended to have a sandwich or a jacket potato, but we saw on the board Steak and Ale Pie and, after confirming with the very helpful staff that it was shortcrust pastry, it was no contest, Steak and Ale Pie for both of us. When it came, we were amazed at how big it was and then we saw the accompanying veg, which were cooked perfectly 'al dente'. I'm afraid I could only manage half of this delightful meal, but the great staff suggested I have a takeaway box for the rest! And the cakes and scones ...... looked absolutely fabulous - the only problem was, we were too full! We will, however, return to sample these goodies. Thoroughly recommended!
SheffieldPip . 2018-09-24
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Always like a visit to Scottish nursies Tansley. The Mrs likes to look at the plants, but i like to look at the Specials board in the cafe. We've had Breakfast and lunch here many times and the service and food is second to none.
ant192 . 2018-08-06
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7 of us lunched so an assortment of menu choices.
Jan G . 2018-06-10
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Met 2 friends for lunch today and the pie was fantastic and to top that, the mash was beautiful and the veggies top notch! To be fair, we didn't eat many of the lovely assortment of veg as the pie was ambrosial and a huge portion too. I will drag my husband here next time as he will love it.
Linda P . 2018-05-17
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Having been once before, we were keen to return with our friends to this lovely place to have tea and cakes. Arriving late in the afternoon, most of the cakes had been sold so we had roulade. The portions were really large and represented good value. It is easy to see why this place is so popular!
PhilatStoke . 2018-05-10
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This is not just another eatery in a garden centre. Over recent times it has become as much of the garden centre as the plant and nick jack sales. A destination in its own right. Calm decor.
besssie . 2018-04-17
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We went for breakfast and it was ok. The service could have been a little faster and they do not seem to use the ingredients from the adjoining farm shop. Overall a good breakfast but probably expected more it being part of a farm shop.
Elliot40 . 2018-04-15
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I had booked lunch for me and a friend as we had a 'buy one get one free' voucher. I rang the day before to book for 12.15 as I know they get very busy. We arrived about 12.10 and joined a long queue at the counter. My friend went to look for our reserved table only to be told that there was no record of our booking! Great start. My friend managed to find a table for 2 and we chose our food. When I finally got to the counter I was told that we could not order off the specials board because of the voucher. There was no note of this on the voucher, and to make matters worse, I went to see what my friend wanted off the table menu (a very limited choice and nothing like the specials board) I was then told I had to join the back of the queue again, which was even longer by this stage! The least the staff could have done was to let me back in the queue to save having to wait again, we felt very badly treated. Also, we had pre ordered our drinks, which were served promptly, but my coffee went cold while I was standing in the queue for the second time! I have experienced a similar situation before when using vouchers for a free breakfast, not enough staff to handle the busy rush, a very poor situation. The staff on the whole are pleasant and helpful, but I suggest that the management make all the offers very clear when giving out vouchers and make sure there are enough staff to cope with the rush.
Alex N . 2018-04-03
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Visited on Easter Saturday to enjoy a lunch with my husband to find one problem after another. After a queue to get to order food I was told that the voucher I had for a buy 1 get 1 free lunch only applied to the items on the main menu and not on the Specials Board, after expressing that this was not stated anywhere in the terms. I reluctantly ordered an alternative choice without consulting with my husband as I was told I would have to return to the back of the queue if I left to ask him.
Stoore58 . 2018-04-01
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The cafe itself is fabulous with lots of choice in cakes and drinks. The scones are delightful!
Casagrande12 . 2018-03-23
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2 out 5 items cold , 1 returned for reheat , you can't do that to toast. Just disappointed, they had the best chance of the year with the opposition being closed.
JimNurse . 2018-03-03
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The food was quite good but not exceptional. The menu is quite good but not accurate. This can lead to confusion by not being charged correctly. Although it was not a great deal I did not think that the waiter appreciated me pointing the problem...
royston1 . 2018-02-22
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Nice breakfast, good quality ingredients, nice handcut toasted bread. Shame there were a lot of dogs in there like eating in a kennel with all the barking!
Tony P . 2018-02-15
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Waited nearly an hour for our food, when received the mash was solid and the sausages weren’t great. Very disappointed
Jessica L . 2018-01-03
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We had not visited here for many years, it was very busy tea & the home made cherry & almond...
alison s . 2017-12-30
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Have eaten here on numerous occasions each time excellent. Breakfast will set you up for the day being plentiful and...
DerbyshireRammie . 2017-12-25
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Having never had Afternoon Tea before I wasn't sure what to expect. Had a voucher at 2 for £15 so...
judeloc . 2017-12-02
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Very pleasant and relaxed restaurant the meals are lovely especially the full breakfast very filling and good value for money....
meanhim2016 . 2017-11-18
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Having received a voucher for a festive afternoon tea in one of my favourite cafés for afternoon tea we decided...
travellernotts09 . 2017-11-16
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I took my wife and son here for lunch on 7/10/17 to celebrate my wife's birthday, but I was totally un-prepared for what turned out to be a catalogue of errors and poor service.
Richard K . 2017-11-11
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I noticed that the old staff were not present and the young girls , who were , doing their best, seemed out of their depth. The scones at this place used to be great and home made ... not any more. The eating area has been extended into the garden centre shop to cram even more in ? The garden centre is no longer nice and the variety of plants seems to be quite small.. bring back the previous owners, they seemed to have the balance just right...
david r . 2017-11-03
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We popped here for a latte and a cake. Lovely cake but my gosh it was honestly the thinnest smallest slice I have ever had and for £4 overpriced.
nikkibear86 . 2017-11-01
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Having been assured things would improve I’m sorry to say it hasn’t! Sunday lunch today was an hour and a half wait! Come on, get the improvements sorted before the rest of your regulars go elsewhere!I have seen far less people we recognise week in week out since the changes and the dramatic change in service. Food is still good depending on the chef! You can tell when it’s not the regular one. Time to decide if you can actually carry on serving food on a Sunday if you can’t staff accordingly... the staff are demoralised and fed up of being moaned at. (I don’t as it’s not their fault). Might be interesting to see management work a Sunday shift and see what they have monumentally cocked up! Starting to look elsewhere, Croots at Duffield managed to serve a home cooked Sunday lunch to us in a full restaurant in 20 mins, for less money ....
DanHop . 2017-10-15
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We visited twice recently with friends whilst staying in nearby area. We enjoyed our last visit sat in the conservatory area with drinks and cake that was all very good. I had not got my loyalty card with me but was told the points would be added to my postcode and added next time I visit with my card. We have seen Scotland Nurseries change over the years and much extended and thought the menu was quite extensive and fairly reasonably priced especially the cakes. Liked the way the coffee shop and restaurant has not got many different areas in which to sit and outside too in warmer weather.
Gillian W . 2017-10-14
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Friends took us to this cafe which they frequent on days out. It is a nice place with a pleasant ambiance, and includes several eating areas indoors and out. Be aware, however, that the outdoor tables are beset by a certain degree of road noise. The cakes are among the largest I have ever seen and are reasonably priced. The coffee was not particularly to my taste and I wished that I had ordered tea, but that is a very subjective assessment. It is a place to which we would love to return when in that area. For frequent visitors there is a reward card that is worth having (to start collecting points ask at the food counter before you pay). Update: when we went back 2 days later the massive cakes had over half sold out and choices were very limited. There were, however, plenty of the more regular size cakes. We enjoyed carrot cake and scones with jam and cream.
PhilatStoke . 2017-10-13
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We visited Highlands Restaurant this week for breakfast the service was very quick and the staff were very pleasant the breakfast was delicious 10/10 . We will be visiting again very soon
David P . 2017-10-01
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As with most of the people who have written reviews my wife and I have visited for many years but since the takeover things have certainly gone downhill, food quality is just about ok but most things are over priced, could this be due to the fact that they are issuing reward vouchers and recouping the money by increasing the price.On two occasions we have booked a table for Sunday lunch but on arrival we were told that we hadn't booked , but this was eventually resolved.One last is that my wife only has small dinner but the price doesn't reflect this as it is only £2 cheaperRongie
r_chillery . 2017-09-04
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Took my daughter out for lunch last Wednesday to this restaurant. The attitude of the lady serving us was atrocious. We had booked a table and when I asked what table we were at she pointed at the table, took our order without a please or thank you! My daughter asked for a diet coke and the glass she gave us was filthy. I asked for another one and she slammed it down on my tray. We found our table and it wad full of dirty pots so I went to ask for this to be cleared I got a massive sigh! There was no cutlery in the pots and when they were replenished the forks were mostly dirty. Will not be eating here again. This was a treat for my daughter as this is not a cheap place to eat. I think some staff training may be in order and maybe a nee dishwasher. Such a shame ad this used to be a lovely place when it was the chocolate shop and separate little cafe but in my opinion they have tried to do too much with the same amount of staff, they are clearly stretched.
lsoppitt . 2017-08-26
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The second time we have visted here for afternoon tea, had vouchers both times for 2 for 1, even full price it's well worth the money. Huge amount & they supply takeaway boxes if you can't manage it all. Lots of sandwiches, for choices if fact on afternoon tea for two. We had the one with puddings & chocolates on it. Really worth the money, we took 3 takeaway bowls home!
travellernotts09 . 2017-08-22
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Having been long term fans we have felt that the last few months service has slipped. What was once a fast friendly service can now take up to an hour. We love the freshly prepared food but why has this taken such a drop in service. Arrived today to find the place nearly empty. Virtually unheard of! Once upon a time the only way to get a table on a Sunday was to book! Our Sunday lunch today was smaller (no roasties or yorky pud) but gone up in price. Extending in the way you have into the garden centre has left you understaffed and overstretched. A suggestion would be a very simple drinks and cakes 'cafe' in the top section adjacent to the conservatory. With the 'restaurant' operating as before. That way saving the serving staff chasing around like headless chickens. They are the backbone and they are really not being treated the way they should! The new managers really have bodged this up! And it appears the Farm shop can't serve the local beers anymore because the licence holder has left! Come on listen to the regulars and get the old Highlands back, not drive us away. Because I hate to say it unless things improve we will be joining many other regulars who we don't see anymore and look elsewhere for our Sunday lunch.
DanHop . 2017-08-20
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Ever since the new owners have come in, they have totally destroyed what was so special about this place, I feel sorry for the people who work there, as they seem to be always rushed off there feet due to not having enough staff. A quiet place for a coffee and meal, not any more since the playbarn arrived, now some visits are like being in a creche. The wait time for food is getting longer 30 - 45 mins is normal. Empty tables full of plates etc, seem to take ages before they are cleared away, so be prepared to move them yourself.I can't see how any of the new changes benefit the customers, only the new management.Sorry we wont be coming back.
mrm566 . 2017-08-14
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ideal for afternoon tea - great choice of homemade cakes - lovely lunch menu too - good size portions. Sat in the conservatory this time on comfy sofas - big outdoor terrace too for finer days.
shirley b . 2017-08-08
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Went with my parents and sister for afternoon tea for my birthday. I can honestly say that we all agreed it was the best we have ever had and we do afternoon tea a lot. Including and Betty's tearoom. It outshone all of them. You could tell the sandwiches has been made fresh and the cakes were all delicious. We upgraded to the dessert and chocolates which was a good choice! The raspberry moose was mouth watering and the chocolates were just the perfect finish. Will definitely be back again soon. Perfect birthday present
sarahdavison . 2017-07-15
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My wife an I have eaten here a number of times when visiting the nursery and have been used to the slow pace of the service but our last visit promoted me to write this review.Despite the restaurant only being half full I had the usual ten minute wait in the queue to have my order taken, prawn salad and chips for my wife, chicken, chorizo and penne pasta for me, some 45 minutes later I had to go and ask where our food was, other diners were also asking as to why there was such a delay for fairly easy to prepare food, our food duly arrived about 5 minutes later, minus the chips !!!!, my wife enjoyed her salad very much, but unfortunately my penne pasta was soaked in olive oil and had a lining of oil on the bottom of the bowl about 3mm deep, all I could taste was oil, it was dreadful. We were expecting to be asked during our meal if as usual "is everything alright", no such courtesy was forthcoming, in fact there was a noticeable lack of bodies around the counter when I went to complain about the "oil slick", after about another 20 minutes we left feeling very, very disapointed, will we be going back, to the nursery yes, to the Highlands, no !!!!This isn't what you would call a cheap place to eat, a small bottle of beer @ £3, a bottle of "posh" lemonade just under £3 and the average cost of a meal is around £10, portion of chips @ £3, quite simply not good value from our last visit.
AndyN32 . 2017-07-12
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We have been regulars for years, the food was previously fantastic, however since the refurbishment, and menu changes we have experienced a decline in the quality of food and also the service.Previously the home made quiche were outstanding, now they are a poor excuse, thin and under cooked base. Another favorite used to be the steak pie, not any more, the pastry topping is nothing like it was before and the gravy and general quality of the dish is not the same. There are a number of much younger staff employed who lack basic skills, and pleasantries, tables not being cleared, on one occasion one young man pushed passed us on the steps with a mop and bucket, very rude. To say that we are dissapointed is a gross understatement, the restaurant has grown in size but this is not for the better in respect to quality of food or service, please think about why the previous success was indeed a success, and try to give back what has sadly been taken away.
Jill K . 2017-07-05
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A friend and myself visited for lunch. We ordered a quiche and salad and a pork and chiritso burger with chips for myself, I didn't really want the chips, but was told they were part of the order, which couldn't be altered ????? Shortly afterwards our pot of tea arrived, very welcome . After 40 minutes waiting, and seeing others who had come in after us being served I went to inquire as to the whereabouts of our order, to be told "well you ordered of the specials board and that has to be cooked" ??????. Our meals finally arrived 10 minutes later. Well it's no wonder that half the population is obese, the amount of food that was on my plate would have fed a small army, and was really off putting, far too much, what I managed to eat was very good but I hate wasting food and was disgusted with myself for having to leave and assume waste a lot of good food. Even my partner who had the quiche took some of her salad home in plastic bag she found in her handbag. Please could you offer smaller portions to those of us with smaller appetites. Thank you, AlanO.
Alan O . 2017-06-30
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I took my Mum for lunch yesterday. Drinks were served very quickly but we were advised there would be a short delay for the chops as they are cooked to order and the restaurant was busy. About twenty minutes later we got an excellent bowl of mixed veg, quickly followed by our chops. It was well worth the wait as I have never had a better cooked pork chop; well cooked through, very juicy and delicious and the crackling was crisp. There was ample mash, tasty stuffing and good gravy with an extra jug on the side. The colourful veg was beautifully cooked and our only problem was we couldn't eat it all but the very helpful waitress packed it up for us to bring home. Overall an excellent meal worthy of a high end restaurant.
Jackie M . 2017-05-13
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Lovely family lunch as always. Bacon and Brie panini was beautiful. Couldn't find room to fit a cake in but they all looked amazing
sarahdavison . 2017-05-08
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Visited here yesterday for Mothering Sunday Lunch it was our first time having lunch think we booked wrong day for first time for service Food was absolutely delicious when it arrived I know it said on menu cooked fresh to order but do feel waiting an hour and a half is a bit ridiculous also my husband ordered a starter which never arrived the café has just recently undergone refurbishment but hope they can meet the demands of larger area as we have come hear for years for coffee and lovely cakes and scones and want to continue to do so !!!!
maggieandrob . 2017-03-27
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We decided to try breakfast here while visiting the garden centre.The garden centre is undergoing quite a lot of building change at the moment however the cafe is the same so far.Our experience of breakfast was average I had a very nice bacon sandwich, however my wife had a toasted teacake on one side it was unfortunately black the other side was burnt, really it shouldn't have been served to us.The cafe was cold, I'm not one for having breakfast in the cold.The staff were very pleasant although drinks served were slow and it wasn't busy.Hopefully the garden centre rebuild will make the cafe more comfortable as well.
Ian1200 . 2017-03-24
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Nice place to go. Good food but a bit of a wait when busy. Hope they are not expanding too fast.
Colin Hyde . 2017-03-20
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We had planned to get there in time for breakfast but unfortunately we were too late. We decided on a panini and a toasted sandwich. Both were delicious. My husband's tea was to his liking as was my cappuccino. This was a first visit being new to the area following a recommendation by someone we happened to meet who is a regular visitor there. We will definitely be making a return visit.
Tripper071 . 2017-03-13
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thoroughly enjoyed our visit here, we will call again. The food was good and the staff friendly. Thank you
rooms07 . 2017-03-02
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The regular (not large) full English breakfast is £6.75 and excellent value, the quality of the ingredients is what you would expect of something more expensive. The sausages in particular were very meaty. Don't do large unless you are really hungry, out of three people only one managed to finish their meal. The only problem was it was extreamly busy and service was a little slow. However the staff were apologetic and we now know they do take bookings, which I would recommend during busy periods.
sjwtm . 2017-02-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Lovely pub, food second to none! Saturday was our third visit and certainly wasn’t the last. The staff cannot do enough for you and your party. Highly recommended.
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955 Opinions
A warm and Friendly welcome awaited us, we had booked a "pitch" for our motorhome ahead of our visit which was brilliant, quiet and we chose to have Electric Hook Up for £10 which we were more than happy to pay as excellent value xx We had booked a table to dine in the restaurant and we weren't disappointed oh my word the choice of ales and ciders was phenomenal!!! All the staff were absolutely brilliant, friendly and helpful and the decor is beautiful. We ordered Hunters Chicken and a side of onion rings ...never seen onion rings as big !!! The meal was excellent. We'll definitely be back soon for another overnight stay and next time we plan to sample the Sunday Lunch. Highly recommend this gem of a find for motorhome stopovers xx