Based on 67 opinions finded in 1 websites
Based on 67 opinions finded in 1 websites
Nº 361 in 488 in Derbyshire Dales
Nº 127 of 176 British in Derbyshire Dales
Opinions
Lovely boutique hotel. Rooms clean bathroom lovely. Only thing missing a mirror in bedroom. Staff friendly. Cooked breakfast amazing but had to pay extra included in room price continental breakfast seemed a little sparse. Evening meal was satisfactory
CardiffKevans . 2023-09-16
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We have visited many stately and grand 4 star spa hotels over the years but decided to chose this beautiful quaint hotel for our 22 wedding anniversary weekend away. The hotel is a short walk from the Matlock high street and cable cars. The view from our room was of an amazing cliff the beds comfortable the rooms modern and clean. The meals was Very nice everything we eat was at the most amazing standard and presented beautifully. The hotel was full I think but we still had a lovely quiet meal in the evening there was no noise from any other rooms .the front of house desk was very polite and helpful and kept the hotel running at an impressively high standards. We have already booked to return with the children this could quite easily be our new get away place to visit thankyou for an amazing cliff view stay .
June C . 2023-03-12
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There are few hotels left in Matlock now compared to what used to be for a, spa town lack of investment in the town in cash and passion for the town from county hall is the perennial problem. This hotel is a gem, always has been and its beautiful well kept maintained and its period detail has been respected conserved and used as a feature as opposed to other hotels in the area. I was impressed very impressed with the courtesy afforded by the management their politeness curtesy was outstanding to both my partner and myself. There is a can do attitude and a desire to provide comfort to a guest by customer service and its sincere not affected or false such things I notice I stay in many hotels as per my reviews but this place I've always liked and periodically stayed in upwards of 30 years breakfast was a hot breakfast with a choice of continental, important in an area popular with hikers and walkers that need a choice of hot cooked food for their start to the day and also for travelers both commercial and other wise that come here. The rooms were spotless well appointed, fast broadband, and a good bar and reception area of and in keeping with the Georgian hotel it is it shows its history with engravings and pictures on the walls showing it through the ages so the place holds and keeps its historical worth rather like the old temple hotel did when it was open in the days of Mrs hessel or the new bath in the days of trust houses. Well done High tor and for the service and a good stay you offered us both both in the resteraunt the bar and the excellence of our room. A yardstick for other hotels to follow in this area.
John . 2021-11-12
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Very conveniently located if you want to walk into Matlock bath. Room 5 has a lovely big bath which was nice although the furnishings were a bit oddly placed the room, the wardrobe is difficult to access due to a bed settee being placed next to it but it was clean and bright. I did notice as we booked that continental breakfast was included this was cereals, yogurts, fruit, toast and croissants sadly no meats or cheeses. We didn't eat at the hotel as we booked to see the illuminated boats and illuminations which took place between 6-9pm which was unfortunately the same times they serve dinner. The only criticism was at breakfast we were brought tea/coffee then had to ask for cups and milk!
davidlowery1966 . 2021-10-26
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My wife and I booked this hotel because it was in a convenient location between Matlock and Matlock bath. We arrived early for check in and were told our room wasn't ready and couldn't have it till 3 pm as it was the rules, any other hotel ,it would have been ready,so we had to kill time in town for 2 hours.The young guy on reception gave us an envelope with our check in details ,even though we couldn't check in and told us to choose breakfast for the following morning .We booked this hotel cause breakfast was included, I thought cooked breakfast but no, it was only continental breakfast, had to pay for full English, which I wasn't happy about. The room was nice and tidy, the bed was really comfortable and the bathroom was nice.It did look like it had been decorated in a hurry, with socket extensions screwed to the walls instead of proper sockets in the rooms and they had a heater on the wall which didn't work ,so they put a space heater in the room , which is a fire hazard . I wanted a bath ,but the plug was faulty and the water kept draining out . We slept ok ,but there is a lot of traffic noise . Breakfast was served in a dining room that looked like a school canteen.On being seated ,you were given a plastic tray with your cups,plates and cutlery (lay your own table) .On the last day our cooked breakfast was cold, we complained and was given money off the bill.On checking out,we didn't even get a goodbye. Overall, we will not be returning, the whole hotel lacks any rustic charm except for the outside and we found the whole experience very sterile and the staff very uncommunicative.
Matt G . 2021-10-24
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What a lovely place!! this hotel and restaurant is just really worth a visit. The staff, the atmosphere & the food are all well above expectation at every turn. This is our second visit and the standard is just exceptional. The welcome is warm, the bar and serving staff so friendly and the food is exceptional in both taste and presentation.A hidden gem of Matlock Bath that really deserves to be a well known base for visiting this part of the world.
2017rain . 2020-03-14
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Enjouyed the guest beer in the hotel bar - service was excellent and beer was lovely and cold. Would recommend for a drink after a day exploring.
752traceyf . 2020-01-12
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We stayed here just one night mainly due to the position... the reviews were mixed so we had an open mind ... on arrival the first thing we noticed was it looked closed.. but it's an old building and just didn't have any obvious lighting ..the walkway and drive were thick with leaves which made it very sloppy but it is autumn.. the manager Connor is this places main asset as he is very polite and attentive.. we were shown to our room which was lovely .. there were a few cleaning issues that he attended to as soon as he was aware.. the bar area is small but cosy ..the dining area is very nice but unfortunately these were empty .. it is about 15 mins walk to both matlock and matlock bath.. breakfast myhusband had the full English and it was a large portion .. it could be so much more but I would definitely go again
louises415 . 2019-10-30
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Stayed here before for 1 night about a year ago with friends on a motorcycling trip. This time with family stayed for 4nights. The hotel is a great location and comfortable. Very pleased with all aspects of our stay. We had a family meal on the Saturday evening for 6 people and the food was excellent in quality choice and presentation. Well done High Tor. The hotel manager, Connor, gave such good and personal service he deserves a very special thanks for making the stay memorable.
richardBark . 2019-07-02
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Lovely, relaxed and warm atmosphere, service outstanding. Special vote of thanks to the manager, Connor Wilson, who made our stay so memorable.
TerryTyler4 . 2019-04-17
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Lovely clean and comfortable hotel. Nothing was too much trouble. Breakfast was well portioned and very tasty. Will be returning later in the year.
Tracey L . 2019-03-16
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Lovely food very tasty would highly recommend the staff where so accommodating any changes we wanted were no trouble at all
Caroline O . 2018-07-15
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Nice restaurant for couples. The food was so fresh and amazing. The staff is wonderful and I would dine here again.
redheded . 2017-09-07
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Friendly hotel a little different. Easy parking. Clean & warm. Nice bar. Lovely breakfast. Would stay again
Vicki S . 2017-04-18
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This is a hidden gem! My partner and I have been numerous times for Sunday lunch and the standard, value and service is exceptional. I cannot praise this place highly enough. Along with the fantastic Sunday lunch which offers plenty of choice and caters for gluten free, there is also a wonderful view of climbers on 'High Tor'. The restaurant is tastefully decorated, comfortable and has a lovely relaxing ambience with soft background music. Every one who visits Matlock Bath should try the Sunday lunch.
cathy965 . 2017-03-03
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We recently had a Valentines Meal at the Artists Corner Restaurant, High Tor Hotel. It was excellent food, and very good value for money. Staff are very friendly and attentive. We have also had many a Sunday dinner, which is also excellent food and good value for money. Can highly recommend this for Sunday dinner - and we will shortly try an evening meal during the week, as we know this will be excellent food served with the friendly high standards we have enjoyed to date.
Roy G . 2017-02-26
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From check in to check out amazing service, attentive to detail, friendly warm atmosphere, wonderful room, enjoyed watching stars from my roof window when clouds cleared, wonderful buffet amazing eggs benedict for breakfast, did not want to leave almost wished for the snow that started had stayed.
hbradleyclan840 . 2017-01-22
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Nos las arreglamos para conseguir una mesa en Nochevieja a corto plazo, para una comida y no tener que romper la hucha para los privilegiados. Ahora, después de haber dicho que no era un evento de gala de Año Nuevo nochevieja, así que cualquiera que vaya allí con algunas expectativas hubiera sido lo decepcionante, pero el hotel no ir a la molestia de explicar esto en su sitio web.
John R . 2017-01-07
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Enjoyed a NYE meal here, 5 course dinner, couldn't fault it, staff were friendly and helpful. I couldn't manage my delicious chocolate cake, so they let me take it back to our room.
ChebbieDappell . 2017-01-06
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El personal es súper agradable. Llegamos un poco temprano, pero nos dejaron registrarnos en de todos modos. Todo está limpio y fresco y bien cuidado, parece que podría haber sido renovado sólo ayer. La habitación era grande, el baño es precioso, la cama era cómoda. Calefacción es un poco alto pero fácilmente controlado. Las bebidas en el bar no es demasiado caro, Usted siempre puede esperar pagar un poco más por un hotel, pero no fue excesivo. No cenamos, pero no tomar el desayuno, que fue rápido, eficiente y delicioso. Una buena elección en el desayuno continental y el preparado por igual. Es una base perfecta para Baño o Matlock Matlock, nos pareció que a sólo 10 minutos a pie de Matlock en una dirección y luego un poco más quizás 15 o 20 minutos a Matlock Bath en otras direcciones, pero no importa porque el paisaje del río es tan adorable. Sin duda volveremos.
mjblaney31 . 2016-11-08
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Llegó desde Londres a corto plazo (es decir, hice esa mañana). Propietario era cálida, profesional, conocedores de la zona. Nos registramos, arrastrar nuestro equipaje, más tarde nos atendió en el restaurante (comida decente de sopa del día, un bistec y una pierna de cordero, botella de vino). Él estaba de vuelta trabajando de nuevo en la mañana y tenía buenos consejos para algunos paseos cerca de Peak District. Habitación agradablemente decoradas. El desayuno de la mañana era sólido. Lugar precioso con la derecha en Alto Tor. Vienen aquí de nuevo.
David C . 2016-06-03
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A lovely hot, cooked to perfection 3 course meal and great service. Had the steak and it was cooked just as I asked for.
brianc0bley . 2016-04-15
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I really enjoyed the food here, was fresh and nice varied menu. The wine list is good and really well priced which is nice! Chef is always quote accommodating with mixing it up a bit too food wise!
tejenks66 . 2015-10-05
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We booked a couple of nights here not sure what to expect. It was lovely the room was top notch very contemporary, super bathroom the staff we really polite and friendly. Would definitely go back. There is a restaurant doing evening meals which we used one evening and wasn't disappointed.
Birdie50 . 2015-09-12
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The chef must have had a night off,as the chicken and steaks we had were overcooked,not hot,and generally the quality of the food was poor for an excellent hotel like this - disappointing.
IanMcKee2013 . 2015-08-10
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Restaurante pequeno mais bem agradável. Boa comida e atendimento diferenciado. Prato escolhido foi o tradicional inglês "Fish and Chips".
Renato F . 2015-07-16
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Stayed here for a night recently.Staff were very welcoming.Rooms decent with a great bathroom.Ate in the evening on steak night and good attentive service and decent food.Hotel makes a good base for Derbyshire dales and is walking distance to Heights of Abraham and Matlock Bath
lordyManchester . 2015-07-15
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We'd booked for one night and as it was Sunday and in view of reviews. we decided to book to dine at the hotel too. On arrival we were asked if we could eat earlier as the chef was not feeling well. With hindsight, we would have been better to decide to eat elsewhere.As a place to stay, the hotel is fine - not special but ok. It is generally nicely decorated (I particularly liked the fresh flowers) and the staff were friendly. Our room appeared to have been refurbished fairly recently but there were some odd decisions. The basin in the bathroom was very small - the type you'd usually see in a home cloakroom - fine to rinse your hands but difficult to clean your teeth over without your head hitting the wall. And the tap leaked - and judging by the damage to the unit below the basin it had probably done so for some time. There were cracked floor tiles. The bath was lovely and the choice of tiles was resonant of local stone.The bed was very comfortable - pity the bedside lights did not switch separately which meant my husband had to stop reading when i wanted to sleep. The 'curtains'' were vertical blinds which did little to stop the early morning sun (in an east facing room). As the hotel is on the A6 the traffic noise in the morning further made a lie in an impossibility. Ask for a room at the back?The wifi does not extend to the rooms and was unreliable - the barman eventually accepted there was a problem when 3 customers complained and restarted the router which solved things.Our evening meal experience was not a success - having been asked to dine earlier than planned, we had a pre-dinner drink whilst looking at the menus. The wine was not chilled -- only very slightly below room temperature - and a request for some ice led to the admission that they had run out! To be fair, the barman was embarrassed and did drive off to source some eventually. No ice? In a bar? What if i'd wanted a G&T?So on to the food. The starters we chose were a black pudding, poached egg and pancetta - which was exactly what appeared on the plate - no salad or garnish - and a sicilian vegetable dish which was uninspiring and unseasoned (even though the chef had told me it was wonderful). No bread was offered. Our mains were lamb shank - cooked nicely but again lacking seasoning (maybe some rosemary, garlic or mint would not go amiss) in a pool of 'bisto' type gravy with a few overcooked vegetables. The fiery chicken was indeed that - overcooked chicken breast coated with uncooked spice (hot paprika i think) - the over-riding flavour was uncooked heat. The dauphinoise potatoes were ok, the coleslaw runny and overall an unexciting dish.The breakfast however was nicely done with a good menu choice but even this was spoilt by slightly slow service - the toast arriving after i'd eaten my poached eggs. Whilst we will no doubt return to the area we'll be looking for somewhere else to stay and to eat
Ann K . 2015-06-09
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Well worth a visit here the food is great lots of choice, well cooked well presented and very reasonably priced
michelle_driver1 . 2015-05-17
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Stopped at High Tor Hotel for our wedding anniversary, and thoroughly enjoyed our stop. Rooms are comfortable, bathroom great, staff all friendly and helpful. It is also a great setting, as you can walk in to both Matlock and Matlock Bath for an evening out (Matlock the better bet unless you are a keen fish and chip fan). Would definitely return.
Kathrine H . 2015-03-25
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I cannot understand the previous reviewer as when I visited the restaurant very recently the place was warm, busy and all were having a good time.The menu, the food, the service was just superb, The menu had a good choice for all and especially the vegetarian options which are truly wonderful. I had the risotto and vegetable stuffed roasted squash: the flavours were astounding and far, far better than I imagined they would ever have tasted. My companions had: 1) the a fusion of chilli, linguine, courgettes wrapped around sweet caramalised red onion and feta cheese: scrumptious was the word used after the very first bite! 2) My other friend had a steak which was ordered as medium to well done and was served just as he liked it and his comment was "its very unusual to be served a steak to my liking so I'm coming here again!, 3) The remaining meal was sea bass which was cooked to perfection and tasted fantastic. The starters complimented the main course perfectly and the sweet course was to die for!!!! You have to try them.The hotel rooms are beautiful, clean and well furnished with very comfortable beds.All in all a wonderful wonderful hotel with an outstanding restaurant and staff, and from my experience, the food here is of equal if not better than I have eaten in good restaurants in London. As Arnie says "I'll be back" but in my case very soon. Thank you to everyone.
TheBabbo . 2015-03-08
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Meal came out on a cold plate and the Yorkshire pudding was solid (about half inch thick). Suggested to staff hot food really ought to come out on hot plates!!!! My cold sweet then came out on a hot plate!!! The mince pies were small cold pies that required levering out of the aluminium base. The choice at the bar should be better.The Hotel needs a new chef and someone with experience to sort out the bar.
John H . 2014-12-17
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Just dropped in for a glass of wine late Saturday afternoon.Service was good --had a look at the menu and found meat + meat and not much for none meat eaters. However when we have saved a bit more money we might try a night stopover.Just hoping
Derek P . 2014-08-09
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We went to this hotel for a meal while on holiday with my family in July 2014. I had fish a chips and when it came it was piping hot just as I like it. It never had much flavour and the chips were wedges so was a bit bland. We all felt the same it was a bit disappointing. We thought we might have a desert so My sister had the creme brûlée which was just cold curdled custard and my Mum and I had rhubarb fool when that came it was just whipped cream. We couldn't eat them and we told the owner and he kindly took them off our bill. It was a lovey hotel and the rooms are great they just need a good chef.Jackie and Paul
Paul G . 2014-07-27
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Service, friendliness, good food and wine, room xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
nicoless . 2014-07-23
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Very nicely presented food and very tasty, and we felt reasonably priced. Lovely decor, fresh and clean.
BrendaJeanJones . 2014-07-15
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We have just come back from an excellent stay at the hotel with friends. Although we didn't eat in the restaurant the food looked superb and the staff were very friendly we had great fun in the bar with the Manager & chef (thanks for the samples). Please try the Belgium lager it is great we will definitely try to come back soon all in all a great fun stay highly recommended Adrian & Amanda
Amanda B . 2014-07-06
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I was staying in the hotel so decided to dine here - which I don't normally do but my other options were quite limited and this place had good reviews. Try the Belgian beer on draught - it's very good. The service is very friendly - the chef even came out and asked whether or not I was OK with having the lamb a little pink on the inside...
hellofish . 2014-06-22
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Went yesterday June 19th as part of a fairly large group we didn't stay overnight but had a prepaid meal booked. It was a two course meal and we knew in advance what we were getting. Sorry to say but a lot of it was inedible. The vet was carrots which were hard and the other was kale a very strange choice. The potatoes seemed to have been reheated and the portion of chicken was tiny.
Beatrice-TA . 2014-06-20
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We visited the restaurant on Friday night for a celebration meal. The food was superb and staff were all really friendly. I would definitely recommend this restaurant. Decor is very modern and inviting. Prices are very reasonable. The chef &/or manager had a bit of banter with us too, which added to the great experience. Thank you.
V523 . 2014-06-15
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Andy and Joe thank you ! Amazing ! Every night something different and tasty ! I am a fussy eater and you guys went out of you way ! Appreciated
Nick P . 2014-05-18
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We had originally booked into a different hotel but wasn't happy with the room we came across this place as we were driving through Matlock our room was beautiful and nothing was too much trouble the breakfast was perfect we would definatly return
Tinyskaraoke . 2014-04-10
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Food is handmade on the premises. Tasty & plentiful. Very reasonably priced menu. The service was very friendly.
Janine193 . 2014-03-16
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Lovely weekend at the High tor Hotel the room was out of this world service was high standard food was delicious met some nice friendly people will defo be returning hotel owner couldn't do enough to help made our stay really special.Many thanks Emily+ Mark :)))))
Mark T . 2014-02-02
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In October my daughter booked for Christmas Day Lunch at High Tor Hotel. In November we added 5 more people to the party. On both occasions we filled in forms to pick our food for the day. So far the price had gone up by £3.00 per head. At the beginning of December we contacted the hotel to ask if we could add 2 more people to the party. A menu was emailed to my daughter and suddenly the meal had gone from 3 courses to 7 and more than doubled in price. We immediately contacted the hotel and they tried to make out that we had booked the Christmas menu for December not for Christmas Day and said we had no proof that we had a booking. They eventually found our booking but then said they could do nothing about it as the person who had taken the original booking no longer worked for them. At this point we asked for our £70 deposit back and were told we would have to wait until they had investigated further. At no point were we given the lady's name but we were led to believe that she was the manageress. We waited for the promised call back the next day but when no-one had called by that evening I rang the hotel to be told the manageress hadn't turned up. I was promised a call the next day. Still no call back so my daughter and I went to the hotel the following day where a man told us he was the new general manager and although he had heard of our dispute he didn't know the details. He did refund our deposits but this left us with nowhere to go for Christmas Day. At no point were we offered an apology or compensation and the lady who dealt with our original enquiry was so rude she had my daughter in tears. The error was always on their part and the same error of the incorrect menu was given to us by 2 different members of staff. All in all it is an experience we, as a family, never want to experience again and we would hate for anyone else to either. The staff are incompetent and in some cases rude. The manageress was so bad at her job she even told me that she would be sacking the 2nd member of staff to give us the wrong menu, not a good management style!We had been here for a meal for my Mother's birthday in June and it was lovely but sadly that wasn't to be repeated at Christmas.
Jane S . 2014-01-03
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The hotel was lovely on the outside, and we walked into a lovely greeting. It feels homely as soon as you walk in. The rooms are lovely and modern and very clean. Matlock Bath, is just down the road. Ultimately, it was a lovely stay for us for the one night. The perfect night away!
Johanna J . 2013-09-30
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Went to High Tor restaurant after visiting the caves.Its clean modern and good range of food.Ate out on the veranda which is a great place to have tea and cake, and to take in the views.
Christine H . 2013-09-24
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My review Isn't really regarding the restaurant, but the Hotel itself. My husband, Alan and I have just returned from a 1 night stay at High Tor Hotel as a birthday treat for myself. (2/8/13)We arrived and unfortunately our room wasn't ready due to the house keeper ringing in sick - my 1st thought was "Oh here we go" - but I couldn't have been more wrong - the receptionist couldn't have been more apologetic, we were offered a drink on the house (Which would have been rude not to accept!) and sat in in the bar area on very comfortable settees and relaxed after our trip to the Hotel.Once our room was ready we were shown to our room by the receptionist and when she opened the room door my jaw dropped to the floor - the room was gorgeous - but the bathroom was spectacular - both room and bathroom were spotless - the bath could fit 4 easily - if you are into that sort of thing :). But seriously - what a treasure this hotel is - if you are approaching from Matlock the Hotel has a big banner to show the way - but if you are approaching from Matlock Bath - then you will miss it as we did - but apparently the council will not allow more signs!Alan and I were meeting friends for a birthday drink and meal and decided to go into Matlock bath (Not sure this was the right decision as Matlock bath seems to shut down come 9-9.30.)Once we had waved goodbye to our friends we decided to go back to High Tor for a night cap - and so glad we did - the lady on the bar (Wish I Had found out names!) asked why we were here (As she did for every one else who came to the bar - but I still felt special) told her we were here for my birthday - and she was so annoyed that we hadn't mentioned it when we booked the room as she would have baked me a cake! This lovely lady arrived in the bar area with a sticky chocolate cake with a make shift candle for me - now you don't get that at big hotels that don't give a damn!As for breakfast - I didn't take full advantage of he "Full English" but what we chose was lovely - Egg Benedict and Royal Benedict - may be a little too much sauce for my liking but we all have different tastes.I can not recommend this hotel enough peaceful - clean and the most amazing staff - the only criticism I do have and it is only because I am a smoker and it rained most of the time we were there - there is no under cover smoking area - yes there is a lovely patio area but the seating area gets soaked - so maybe something to think about for the future Hotel Tor .But thank you for a lovely stay.May i just add my score for the atmosphere is only marked down because we would have dined in the restaurant but alas we didn't want to dine on our own - so come on peeps give this place a go.
alsladyx . 2013-08-04
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Good value for money, friendly and attentive staff though with some seemingly part time perhaps a little more training in waitress service is needed. Arguably ought to advertise more and the entrance made more visible from the A6 road.
Arthur C . 2013-07-31
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Called for sunday lunch,very nice food at a very reasonable price,the main problem is actually knowing it's there,(very difficult to see on the hillside). Apparently the local council won't let them put any more signs up,which to me is ridiculous ,this is a modern upbeat place with a very friendly staff.To create a proper ambience you need customers,and that is where this place sadly is lacking not through any fault of management ,if the council want there local business people to thrive ,then let them have the signage they need to help them prosper.
mel c . 2013-07-21
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Booked this venue for a birthday meal for 4 people drinks over priced nobody else in there sat night not good sign when food arrived very late it looked hideous cold chips shrivelled burger (£12 burger) very very small portions we just all looked at each other and laughed and decided not to stay no front of house or manager to deal with it will not return
Yottolotti . 2013-06-25
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Visited for lunch on a deal. Blink and you miss it as it is up a steep driveway. I went with my parents for a treat and it was very pleasant although the bar area was not what I had expected from the exterior. It is quite modern inside and minimalist.The food choice wasn't extensive but our food was tasty and hot. The wine list was particularly good if you did not have to drive. Staff were pleasant.
GinnieC . 2013-06-24
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We were four of us stayed in this hotel on last Sunday night, me and my wife's room was okay but my friends room was far too small and we did ask to change it but they wouldn't :( anyway we were there to enjoy our night in Matlock, we had a first drink in hotel for the night and went to everywhere else to have some fun. We had a lovely time in Matlock. At night time my room blind won't work and we had to sleep in the window light, that's really was not good at all. Had a lovely full English breakfast in the morning and service was very good, lady had a lovely smile on her face all the time :) although night staff need some teaming, I asked for room breakfast but they were very confuse and I left it.....
andeep98 . 2013-05-29
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Visited on a friday evening with 2 friends. Only one member of staff to do bar service everything. Waitress could not explain what some of the starters were on the menu. Not much choice on a very heavy meaty menu so had the salmon. Quite pricey. Fishcake burnt. Potatoes dry. Asked for butter. Not enough sauce with the fish. Best bit was the asparagus. Decided to go elsewhere for coffee
KatieinMatlock . 2013-04-21
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The cleanest, smartest hotel that we have visited for a long, long time - congratulations. From the reception area to the bar and restaurant to the bedroom, all warm, inviting and comfortable. Staff equally charming and helpful.Observation 1 - Why no signs on the side of the hotel, which is difficult to find in the dark, or over the front door? You undoubtedly undersell yourself.Observation 2 - You haven't got the food right yet - of the quite pricy evening meal, one plate (roast pork etc) had too much on it, the other (fish and chips) far too little. Might not eat there again.
Simplesouls . 2013-04-14
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Lovely food, freshly prepared, service was friendly and prompt. I certainly would recommend this restaurant as a tasteful, healthy food menu, nicely decorated venue in Matlock bath with lovely surroundings
Littlemissfuss . 2013-04-13
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This place is a real find and sits in a superb location. Its not been open that long following refurbishment and is a lovely place to stay or eat or both! A high quality establishment that has to be one of the best in the area.
Paulride . 2013-02-25
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We had a groupon voucher for afternoon tea with wine and were a little concerned prior to our visit after reading some of the other reviews.There was no need to worry. The food was lovely and there was enough to fill both myself and my husband. We had a lovely view of the side of the cliff out of the window. The staff were very helpful and took us to see some of the bedrooms. They are also lovely.All in all a nice experience and we would return.
CT1980 . 2013-02-24
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Had a groupon for two courses and a glass of wine. Without the voucher it would have been very over priced. The glass if wine was the cheap low alcohol kind we were not given a choice. Food was ok but there wasn't much of it. I Wong be going again.
Nagglenaggs5 . 2013-01-26
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We first visited the High Tir Hotel on a Wowcher coupon - we chose from the bar menu - the food was very well cooked - all home cooked - the starter of French onion soup was sublime and a home cooked chicken and ham pie was a sheer delight! Ignore all of the negative reviews.... They don't make sense and seen suspicious! The newly appointed chef is doing an amazing job! Just been ack for Sunday lunch, which again was lovely and a large portion of meat was served with perfectly cooked potatoes :-) Will go back soon !
MIH51 . 2013-01-13
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Booked for Sunday lunch and we were treated to an amazing lunch. I had roast beef, three large thick pieces of beef, which melted in the mouth! My fiancé had roast chicken, a large chicken breast roasted to perfection and very moist! Herb infused Yorkshire Pud and lovely veg! The gravy was home cooked and was flavoursome :-) The new head chef has done an amazing job! Complements to him or her...? !!!!
MIH51 . 2013-01-13
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We called in for lunch on september 7th 2012. I ordered risotto. When it arrived the rice was hard and inedible so had to leave it. I complained but the message back from the chef was that it was how it was supposed to be. My mother ordered roasted mediterranean veg. When that arrived the portion was absolutely minute. The food wasn't cheap and we felt cheated. Managed to get a 50 percent reduction in the bill. The hotel was clean but we were the only people there.
Paul J . 2012-12-20
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My husband and I enjoyed a lovely night's stay at the High Tor Hotel this weekend as part of a KGB deal, our room was small but perfectly adequate with all the modern facilities. The Hotel was very clean and refurbished to a great standard. I do agree with a previous review that the dining room is a bit bland and could do with more personality though. We received a very warm welcome, breakfast was lovely with very helpful staff. Would definitely stay again.
Amy H . 2012-12-10
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we went yesterday for the afternoon tea deal from groupon,the foodand service was very average and not a patch on others we have hadalso the offer said salmon sandwiches were available,we were greetedwith ( is cheese spread ok)also they say millions have been spent on the building,but after a lifetimein the building trade.i would not have paid the joiners and decoratorsin buttons,very poor standards making the place look cheap and tacky.
SEALINE-ANTARA . 2012-11-19
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Brought a deal on groupon, afternoon tea for two. Think we should of taken the hint from the vomit in the car park and stayed away! But thought hey we've paid for it lets give it a go!! WHY WHY WHY Did we go in?!?! Not exactly sure what the afternoon tea was apart from DISGUSTING!!! Avoid at all costs. I've eaten in some places but this place is bad! Didn't even bring it home to feed the husband.. now thats BAD!
ChurpyChicken . 2012-11-10
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I went with my daughter for the afternoon tea on the 8th November 2012, I have never been served food quite like this and I have eaten in a lot of places around the world, I have to say even sweetcorn brought from a old lady at the side of the road in the middle of Sri Lanka tasted better. The ham sandwiches were full of fat and gristle, the bread soggy and wet, the cakes dry and some of it was difficult to tell what it was supposed to be. Even the coffee was undrinkable, I would not recommend the food to anyone including my dog.
lindamycock . 2012-11-09
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My partner and I ate here for dinner about a month ago. She had persuaded me to give it a go as she remembered it as an old stomping ground many many millennia ago. It's been renovated in the past year in a local press frenzy of "2 millions pounds" and much hyperbole. I was very interested to see it to be honest.The downstairs is very well appointed and the tradesmen who were responsible need congratulating. The designer, however, doesn't. It's so bland and "magnolia" coloured that I kept lapsing into a nightmarish vision of what living inside a scoop of cheap ice cream might feel like. Whomever has ordered the renovation is obviously not short of a bob or two as I noticed the sound system (something I know about from a previous professional musical lifetime) was not cheap and was a bit of overkill for the size of the place and the quality of the music which I was subjected to - the worst of R&B). The fittings throughout went like this -cheap, cheap, average, expensive, average, lottery winner, average, B&Q. It is very, very odd. If I were a betting man I would wager that the owner is a young(ish) affluent male. To the meal...The staff are very helpful and smiley, and polite in all the right places. The dining room is awful. It's devoid of anything interesting except the sound system which by now I was convinced was the single most expensive fitting in the whole place. The menu was the usual gastro, nouvelle, copied dishes, stuff that you'd expect - chicken, lamb, all with a distinct southern European feel to it. I don't like tomatoes very much. There, I've said it. Only one dish appeared to not contain them - chicken something or other - so I ordered it. Starter of smoked salmon too.The salmon was beyond reproach. Smokey, no big fat veins, it was well sourced even if it didn't come from the river derwent the other side of the road, as befits the current foodie fashion. I really enjoyed it. The main was a challenge. It came as a chicken "joint" with the small bone scraped back. OK, it was pointless, but it did add attention to detail to my list. The "sauce" it was sitting in was oily and tasted, oddly, of chemicals. I was making the best of the whole affair while trying to look interested as my partner regaled me with stories from 30 years ago until I saw raw chicken. It was close to the bone. Now I'm not one to panic at this sort of thing, even though I had campylobacter, caught in marrakech, for a month, and I like all my meat rare to bleeding, but it wasn't right, Coupled with the chemical sauce and weird over fried diced potato, I gave the dish a thumbs down. We didn't try pudding. I'm not feeling angry about this meal, so don't get that idea (even though I felt it was a tad expensive for what it was). I'm more angry that they've "blanded" up the place to the point of misery. I'm absolutely certain the chef has some skill, even when displaying it to an empty dining room. I hope the owner reads this and decides to fill the place out a bit with things which detract from the "barrett home" feel of the place, good though the workmanship is.I'd like this place to succeed. It's within walking distance and is an imposing building in it's own right.
MoreInHope . 2012-10-05
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We had afternoon tea at this hotel which we got on a wowcher offer and it was lovely. We had a good deal with Wowcher but it was so nice that we would have paid the full price for it. The tea we had was really good with lovely home made cakes and the sandwiches were fresh and delicious and it was all presented with beautiful crockery which made it extra special. The Hotel is newly opened in June 2012 and is lovely and clean. The staff are excellent at their job and their customer services skills are second to none. They made us feel so welcome from the time we arrived to the time we left. We will definitely be going back and next time we will be staying there, it was that good!
HollyEngland . 2012-08-28
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