Based on 68 opinions finded in 2 websites
Based on 68 opinions finded in 2 websites
Nº 222 in 468 in South Oxfordshire
Opinions
The only problem is about stamp discount I haven’t got the stamp
Ferdie . 2024-09-10
MORE AT Just Eat
Great pizza and really nice staff. I like tht you cn choose your own toppings
pete burns . 2024-09-05
MORE AT Google
hot and tasty. they ran out of the ice cream we ordered but brought 3 other flavours for us to choose from the driver was friendly and kind to us
jenny . 2024-09-03
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Late and cookies were burned and mushy in the middle , stuck to the paper
anna . 2024-07-16
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Beautiful food for the price would recommend
Harrison . 2024-06-25
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THIS IS THE SECOND TIME FROM THE SAME RESTAURANT!!the first time the food was late by over 40 mins this time it hasn’t even arrived. We had to cook alternative food for our children and could not wait up any longer, I rang to cancel my order as it’s now too late to eat for everyone and got an unhelpful person on the phone who hung up! Disgraceful service and shouldn’t be allowed to continue business on just eat!I expect a FULL REFUND or to see the restaurant removed from just eat
jed . 2024-06-09
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The pizza was really good but delivery time could be better. The driver was polite and apologised about it being late which I appreciated
Noel . 2024-04-19
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Always reliable and a local favourite. Staff are great and delivery is always prompt. Repeat customers :)
Josh . 2024-04-08
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the food was late even though the app said it was delivered. cold on arrival. all in all a poor takeaway
Kelly . 2024-04-01
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been using herbies for year can never fault them always on time good quality and very polite 👌
Sean . 2024-03-20
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Excellent food Excellent service 👍👍👍👍
Sue . 2024-03-10
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Great tasting food. This place is so good the people that work there are really polite and friendly. They have a big menu with a wide variety of food from pizzas, pasties, burgers, chips, drinks and desserts food options for all vegans, vegetarians and you meat lovers would highly recommend giving them a try yourself and leave them a review of your opinions.
daniel holloway . 2024-02-26
MORE AT Google
Driver called me, told him where to go, was very specific and said come up the stairs on left of building. Driver went to a house further down (i live in a flat upstairs) and he gave my order away. I called back asking where it was and he said he would come back. Proceeded to ask the house for thr food back and tried to give me my order that others had opened the boxes on and may have touched. Did offer to make another order but had already waited an hr for this one. Still waiting on my Refund!!
Gemma . 2024-02-09
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It was delivered at 9.55 pm not 9.30pm
D . 2024-01-31
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The chocolate cake that I ordered was dry and was not fresh at all
Sarah . 2024-01-27
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Chips soggy, handed a carton with a tea spoon of ketchup in it :/ delivery had said they were here before they were here
Sara . 2024-01-20
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The chips are soggy and cold took to long burgers are also soggy just gotten really bad since a few months ago
Ruben Iles . 2024-01-17
MORE AT Google
Work away so use just eat a lot and this is hands down the best takeaway I’ve ever had.
Bryn . 2023-12-21
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Lovely delivery driver and really loved the food, and it was hot! Will definately order again xx
Rebecca . 2023-12-09
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Poor delivery time, food was cold. Rang up for update on delivery and had a rude response as if it was painful to answer the question. Couldn’t eat half of it as it was cold or not cooked. Will not be using again !!
jed . 2023-11-25
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Great pizza and very lovely staff! Thank you for a lovely food :)
Maria Matthews . 2023-10-23
MORE AT Google
What a joke of a place I paid £5.2 for a portion of cheesy chips and got a small and when I asked about this the lady on the phone said a small portion of chips is £1.45 I think so they charged me £3.29 for cheese and I also ordered coleslaw and they went to the one stop shop and charged me £3.25 which is ridiculous and the rest of my order I received was cold and they wouldn’t refund or offer to redo my order so £40 gone down the drain I do not recommend the lady said she will call me back but not heared back
Kieron Farmer . 2023-10-23
MORE AT Google
Food great delivery driver really great too
Sue . 2023-10-05
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Not the correct pizza delivered. Only had beef as topping. Nothing else.
Victoria . 2023-10-03
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Disappointed with the delivery time and the food was cold
Peter . 2023-08-31
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Always delivered on time or even before. Arrives hot. Fresh and tasty.
JULIE . 2023-08-16
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Really good food and service 😄😄👍👍
Sue . 2023-08-09
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Only 5 min later but I live in the middle of the woods, so it doesn't matter. I completely understand
Pilar . 2023-07-27
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The food just wasn't very tasty
Mark . 2023-07-27
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Food was burnt and very over cooked couldn't eat it
Hayley . 2023-07-25
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Good local pizza place also does nice burger and chips
Deborah Camus . 2023-07-22
MORE AT Google
Lovely pizza, on time and hot! Thank you very much!
Adele . 2023-07-18
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good food and quick delivery, couldn’t have asked for more. thank you
Oliver . 2023-07-03
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Everytime we order it’s a different excuse. They offer me free food from the service when all I want is the food I originally ordered. They say my house is far away when it’s a 15 min drive
Poppy . 2023-06-21
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Super service and excellent freshly cooked food! Great staff - very kind and helpful thanks
Rosemary . 2023-05-30
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Phoned restaurant because late driver’s car broke down so they remade my order and gave me a free dessert really pleased and recommend them👍👍👍
Sue . 2023-05-26
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Fantastic service as always. Would definitely recommend
George . 2023-05-18
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As good as I remember from a long time ago.
Anthony . 2023-05-13
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Amazing food top quality staff great place
Charlie Ingram . 2023-05-12
MORE AT Google
Henley Very disappointed in our order … as regular customers we had to update our registration with you losing our points and the pizza is definitely not the quality we have been accustomed too.
Nicola Thomson . 2023-05-10
MORE AT Google
My flavour of ice cream was not available and they rang me to ask what flavour I wanted instead I asked for half baked as hate peanut butter but they delivered peanut butter and when they called said they no longer had the half baked left. They have said will give me a free ice cream on my next order but no idea how I do it via just eat or if they will even remember
Layla . 2023-05-01
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No problems with delivery Food was great
Vanessa . 2023-04-30
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I have never once received my Herbie's order in under 70 minutes even though their website states 30-45 minutes delivery time and we nearly always have to call to chase up the order. The most recent order we waited nearly an hour and 20 mins before calling to chase it up only to be told they "didn't have the order," which we then had to argue and prove even with the order number provided, a confirmation email, and the money removed from the payment card. The food was finally received almost 2 hours after ordering with zero discount offered or even a free garlic bread thrown in. And on top of this, the wrong pizza was delivered, a topping missing from another, and the chicken wings are so cold they feel as though they've been refrigerated? We've let the terrible delivery times slide in the past but this was really the final straw, absolutely apalling. Will not be ordering from here again.
Laurie Fuller . 2023-04-25
MORE AT Google
Good food apart from curly fries under cooked and soggy 😩
Katie . 2023-04-19
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Missing garlic bread and cheese
Hughie . 2023-04-15
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I’ve been having pizza from Herbies since we moved to Henley and haven’t bothered to go anywhere else. Not only are the pizzas amazing their staff are also very friendly especially Sameer and Hussain. I know many people who live in Henley get their pizzas but for people who don’t I’d highly recommend them.
M B . 2023-03-06
MORE AT Google
Will no longer use this service since last 2 pizzas had next to no toppings and an insult for what I was charged, not worth the prices at all
Mark Free . 2023-03-03
MORE AT Google
My food was incorrect, rung up and was told they’d send out a replacement asap, 40 minutes later I received only a replacement burger which was awful, couldn’t have my whole order eaten together. Garlic bread was cold because I waited until the replacement burger arrived. Staff were polite but I won’t be ordering again
Chloe . 2023-02-08
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Great quality food, arrived on time. No complaints at all.
Kian . 2023-01-15
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Always good. herbies>dominos every day of the week.
James . 2023-01-07
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Forgot my drink, but food is good
Liam . 2022-12-31
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I have ordered an C&B burguer, and received nothing more nothing less than a plain burguer with onion ( which I don't like ) and tomato sauce.
Marlene . 2022-12-27
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Always nice helpful and never let you down
Victoria . 2022-12-19
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We went and got the lunchtime special with 2 toppings. I have pepperoni and BBQ chicken and my apprentice had sausage and pepperoni. The flavour was ok but the toppings were very minimal. Granted it was a lunchtime special. But it might aswell of been just a cheese and tomato pizza.
Chris Windsor . 2022-12-18
MORE AT Google
Absolute shambles. I ordered online at 4:42pm (I have an email receipt), for a delivery at 7pm. Nothing happened, so I called them at 7:40pm and they promised that it was on its way. At 8:30, I called again, and they'd still not even started making it. I cancelled the order and agreed a refund, and yet they still tried to deliver the pizzas at 9:25pm. Unbelievable. More than 4 1/2 hours after the order. Please. If you're busy, just be honest will your customers.
Geoff Richardson . 2022-11-25
MORE AT Google
Unfortunately my order was late. I don’t really mind too much, but the pepperoni pizza I ordered had a bbq sauce base and I ordered original sauce. The person who it was for doesn’t like bbq sauce, so the pizza was late and also incorrect (and un-eaten) 😕 Would be good if someone reached out and tried to make up for the inconvenience caused, but I don’t think it will happen here…
Martin . 2022-11-25
MORE AT Just Eat
Turned up over an hour late freezing cold. Phoned the store the man on the other end of the phone was absolutely no help. I got told no long than 15 minutes 30 minutes later still no food ring back get told 7 minutes 20 minutes later still no food ring back again for the gentleman man to tell me what do you want me to do like I was the problem. Managers just phoned me back told me to apply for a refund through just eat and then had the audacity to ask me for top review on the app. Terrible service all round
Lee Minter . 2022-11-22
MORE AT Google
Herbies burgers and potato cheese things were very good. Good delivery time.
James . 2022-11-18
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Always great food and great service
Carl . 2022-11-16
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Always great food and good service
Carl . 2022-11-16
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To be honest a bit disappointed. We'd ordered pizza in the area before but couldn't remember where from. Thought herbies was a possibility so ordered from there. Pizza delivery driver appeared not to speak English and just said yea, yeah every time I asked him where he was. Had to go and find him in the end. Got the pizzas back to our boat and opened the boxes to find two soggy pizzas all scrunched up at one side of the box. Either had been carried on edge or he drove so mad they'd been hurled there. Anyway, they were lukewarm and seriously soggy. Certainly wouldn't order from them again. Just wish I could remember the other lot.
Guy . 2022-11-14
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One of the best pizzas and burgers in Henley, I love Herbies so much I always get food from them and the customer service is just too notch 🤩🤩🤩🤩🤩🤩🤩🤩
Sanisha Candida Fernendes . 2022-11-07
MORE AT Google
Best pizza place in Henley delicious food and quick delivery very kind staff especially the beautiful delivery lady highly recommended.
Rayan Smith . 2022-11-05
MORE AT Google
Pizza arrived late, cold, clearly had been sitting. When I called to chase was offered freebie to make up for wait, nothing came with. Normally enjoy pizza from Herbies, but will try somewhere else next time.
Thomas . 2022-10-16
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Herbies Henley thank you! We recently moved back to town after a decade living in NY, USA. Never thought we would find pizza as good as we had there but we were delighted to discover this gem!!
Stacey Hubbard . 2022-10-16
MORE AT Google
Really great service and lovely friendly driver who went above and beyond to find our tricky address!! Food was great too and super fast! Thank you!
Katie . 2022-10-14
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Never in my life I had a plain burger. How can you serve it like that?
Cristian . 2022-10-06
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Everything was cold and just awful
Yasmin . 2022-09-25
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Food nice & hot really nice delivery service
Sue . 2022-09-15
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Fantastic food on time couldn’t ask for anything more
Craig . 2022-09-10
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The beef in the burger was burnt and bun was stale
Paul . 2022-09-06
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My first visit ..staff so helpful as I wasn't sure what I was ordering. Will be using again
Hazel Birrell . 2022-09-02
MORE AT Google
I've been trying to get in touch with you since my order. I did it on the day. The chips were inedible. There was nothing on the website at Herbies Pizza that the burger came were chips so I ordered the chips as a side. The cheese burger didn't have any cheese in it. I phoned them on the day and they said there wass something wrong with their grill. They shouldn't have been serving food. I want compensation as this is completely unacceptable. I have also put in a complaint to you on the day and have yet to receive a reply. Completely unacceptable.
Sarah . 2022-08-26
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10/10 good. who ever made it did a good job. friendly delivery driver too.
James . 2022-08-24
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Very friendly service, great food.
Kian . 2022-08-23
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Great deals and tasty pizza would definitely recommend
Donnie Ngugi . 2022-08-21
MORE AT Google
Outstanding food! Great value and was piping hot when delivered. Think I have just found my favourite pizza place. Will definitely be ordering from these guys again 10/10
Andrea . 2022-08-10
MORE AT Just Eat
Burger was burnt and chips wasnt fresh
Luke . 2022-07-25
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Fantastic service will definitely order again from here.
philip . 2022-07-25
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Can't fualt them they even delivered to me at work in the middle of a feild 5 stars all round thanks again
Mitchell . 2022-07-16
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Herbies Pizza's is the best shop goin for pizzas anywhere. 16 inch cheesy crust pizza ;) it took 4 days to eat it all cos there was so much :D every order has been perfect. anybody that says Herbies Pizza in Henley is bad is a liar. there is only ever good friendly service from the staff. there is no excuse to leave a bad review for the best pizza shop around.
Jack Snow . 2022-07-12
MORE AT Google
Amazing service every time I use this place delivery also great service always with a smile 👍🏻
Carl . 2022-07-05
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My order was cancelled and then promised a full refund which never came.
James . 2022-06-30
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didnt come to right house and didnt get my food want money back
freddie . 2022-06-27
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Fair prices, good food. Arrived on time.
George . 2022-05-29
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Useless! Apparently the driver was looking for my house for 40min but he couldn’t call me so I could give him direction. I believed they lied and never send the food . Stick with domino’s, I’m sure the food is not even nice
yousif al ahli . 2022-05-28
MORE AT Google
Great food, great delivery, highly recommend, would buy again
Robert . 2022-05-22
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food was really late but they clearly were busy and the delivery driver was really nice and apologetic. food also tastes quite good
James . 2022-05-21
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Best pizzas in this whole Oxfordshire and Berkshire area..cookex to perfection and better than dominoes !?!!
Jo willow atkinson . 2022-05-16
MORE AT Google
Food is great. Staff are friendly but often forget food items.
Jade . 2022-04-12
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Great food and great price. Friendly staff will be ordering again
karl . 2022-03-28
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Delivered early. Friendly delivery guy. Food was good/what I expected. Will definitely order again if after a burger.
Daniel . 2022-03-19
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Chris was lovely and the customer service e was superb. And the pizza was delicious. Thank you
Victoria . 2022-03-09
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Always good food, quick delivery and very friendly service!
Andre . 2022-02-06
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Forgot the drinks had to go back and collect
Chelsea . 2022-01-17
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Chicken wings are some of the best I've ever had, my only wish is they'd make some that aren't as spicy so I could share them with my younger brother! 10/10
Ben . 2022-01-15
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I haven’t even got the food so now can I review it
Stefan . 2022-01-09
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Delicious, hot, perfectly made pizza. One of the best I’ve had in a while.
Chris . 2022-01-09
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I'm not a pizza lover but the pizza I had from this shop its an amazing taste I never had it before. Strongly recommended for pizza lovers!!!!
Ahsan Ikhlaq . 2022-01-06
MORE AT Google
Great service as ever and wasn't expecting the complementary coke. 5 stars all round
George . 2021-12-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2756 Opinions
Went here for Sunday lunch, portions were less than generous so asked for a couple of extra roast potatoes, was charged an additional £4.99 for 1 potato cut into 4 pieces ,I asked for this to be removed from the bill and its was refused ,In retrospective we should have just refused to pay the bill and walked out ,the waitress had an attitude and the manager didn't have the good grace to even come and discuss this with us . Since its recent renovation we were disappointed, but as the old saying goes you can't polish a turd I will not be going back any time soon and would advise others to steer clear of this establishment unless you feel the need to be ripped off?
163 Opinions