Herbies Pizza in Hounslow

Ordered 2 pizzas for 3 people a month ago, pizza was stale and no taste at all. Rang the store and requested to take it back as only had a slice each from both pizzas . Delivery guy came back and took the whole meal including unused bottled drink confirming the number of slices being returned. Since then contacted restaurant 4 times for refund and everytime a guy picks up , takes my name and number down for manager and never returned any call or received any refund. They are fraudsters and unhygienic. Stay away from them.

always a go to pizza place for me. The food is exceptionally good and honestly I haven't had pizza so good in a while so i would definitely recommend it! fast service and tasty pizza with good prices so you can't go wrong. (my fav is vegi hot or american hot with cheesy crust and it's insanely good)!!

meat feast pizza delicious generous toppings paneer pizza delicious generous toppings

Great food as always, delivered steam hot, great discounts, thanks

I love paneer pizza and it's was very tasty. Adding extra cheese is very nice. This is pizza more tasty than Domino's and others. And all of friends are crazy about the Herbies pizza.

The food was fresh and lovely and hot and delicious thank you

Disgusting stay well clear you will get food poisoning

I have to say I was generally impressed with my few pizzas I had from here while visiting from the US recently. I used their collection special which was 12.99 for a x-large pizza; for the price it's hard to beat, flavors were pretty good, good size pizza and was ready very quick. It's actually better than the pizza I get in my local area in the States (and cheaper!).

horrible food! could not even eat it, not. cooked!!

Food never arrived and has the audacity to say it got delivered

I ordered 2 times the 1st they made a mistake in my order, and it happened the 2nd time and even it took ages to make as they were not busy ,plus the guy who answers the phone I think he doesn't know what means need to be polite with customer.

i wish that the mozzarella sticks came this crispy and fresh every time! best mozzarella sticks about! the pizza was 10/10 too.

They need to change their name.. It looks like HERPES PIZZA 🤮

I ordered and the order was late for 20 minutes than the estimated time and the driver mentioned itz been delivered in the system before itz been delivered to me. Later she said there was an accident and got late and itz obviously false where no any accidenta near my place. The pizzas were so cold and we throw it in the bin

Was very impressed food amazing and really early 👍🏼👍🏼

Didn’t bring ordered drink upon arrival. Had wrong topping on pizza then requested. Had to wait more than 1 hour for the drink to be delivered. They did change the pizza on request but by the time the others were cold as Ice. No courtesy and very bad customer service. Hope it will not repeat on next order.

pizza was very nice, however it was very greasy

We were stood outside the hotel as soon as it took to walk to the entrance. Apparently the delivery driver arrived and sat in her car and phoned my mobile. I received no call from the time we arrived at the entrance to when my husband had returned to the room and obtained the number of the restaurant from our laptop and asked when our order was to be delivered at 20:45. Eventually the delivery driver called me and said she had waited 15 mins in her car whilst attempting to call me not bothering to get out and ask those at the entrance if they were awaiting a food delivery. Compounding this poor service she was rude during the call. This has been totally unacceptable and expect a full refund.

The pizza wasn’t that great. I guess I was expecting a proper Italian crust pizza, however it was okay. The taste It was okay as well, a little bland for me, but okay.

Two missing extra what l paid for also wrong garlic bread they send me small piazza l didn’t ask for loss £4.99 ,, l wouldn’t have order again on Herble pizza ever again

Very tasty food and quick to respond when a pizza topping was not in stock, they ran us almost immediately and asked if we wanted another topping. Excellent food and excellent customer service.

I bought paneer pizza which was of very bad quality today... Looks like I'm eating just bread.... I used to buy since 5 years but won't take it again....

it never turnd up and they wont give me a refund

Still waiting after 90 minutes and calling them.

within estimated time, but quite long

Very good service and polite everytime delivery on time staff is very good

everything perfect service is very good

Service goood East and west karan paji is best

I love its pizza specially Panner and veggie based as well as its all food amazing. Another thing one guy who working there always look in good mood and he is very amazing guy who ever gives excellent service.

The pizza is really amazing plus I really recommend their burger 🤤

Deep pan panner pizza very yummy🍕🍔

Food was good and the staff was friendly too I highly recommend this place

Burger very nice , panner pizza tasty ❤️‍🔥

Good experience, pizza and delivery was good

I have order 1 large pizza he givve wrong address and also playing with phone ver bad experience

Ordered as very local to me. ( less than 3 minute drive ). I waited a little over an hour and when my order finally came, the pizza was stone cold and burnt. What has happened to this place. Used to be very good. But what a waste of £28 for stone cold pizza and garlic bread. With chicken goujons. I had my drink as a fanta but recieved coke instead.

We tried this place for the first time… We ordered the chicken strippers and a vegetable pizza. The pizza was ok… nothing special, not a lot of taste tbh… the chicken strippers were GONE OFF. You could tell as soon as you bit into one of them. I called the restaurant to let them know, just to make them aware, and the guy I spoke to said “well we haven’t had any complaints” to which I replied… “THIS is a complaint… I’m making one now, just in case you sell them to more customers and you make them

fabulous pizza Special garlic bread it's so yummy 🤤🤤

The order came after more than 1hr after I ordered when it showed it will take around 25 mins

Fantastic Pizza ,generous toppings and fresh too and full of flavour and ALWAYS hot when they get here. My favourite Pizzas by far

Working away from home and staying in a hotel. Herbies is the place to go. Good quality ingredients, speedy service, gave me extra dips and sent a receipt so I can claim it back to work. A+++ will be back soon!

Best one I had for very long time!

Didn’t seem to have the kebab meat I ordered on the pizza

Ordered from here, after 20 mins had passed they cancelled my order on just eat as I was staying at the travelodge on the m4. Why is it an option to order from there if they don't deliver to the address?

good hot food. delivered on time to my lorry. will definitely order again when im back in the area 👍

Pizza was cold, when the cheese is solid again it is not nice, and the crust doesnt do well to reheat, the Fareham Branch are still the best

Nice pizza. Cheese and mushrooms with extra cheese. Would definitely order again.

Pizza dough was dry, toppings too less. Not a great pizza overall. Disappointing

Don't know what to think as order was missing items however what I got was quite good so I'll give Hetbies another shot and will decide then how I feel about this branch.

Not even delivered the food and was so dam rude down the phone.

Pizza barely warm. Must have been hanging around ages before sent out. Had a couple of mouthfuls and gave up. Binned the rest. Arrived much later due to a 'delay'. Pretty nasty food tbh won't use again.

Everything was really nice and well packaged and presented

Sadly our pizza was ruined. I think something heavy was placed on the box, so all the topping was stuck to the box. The dips were crushed as well. In the past, I have enjoyed my pizza at Herbies but yesterday was non-edible.

Bad food. It was not freshly prepared. Disappointed.

Always order pizza from Herbies delivers on time always hot and good quality pizza

Pizza and potato skins were burnt

All 3 pizza was not in box proble looks like ur driver had a accident on his bike and food is not eatable

First time ordering from this takeaway but will definitely use again. Food was lovely .. order was delivered exactly on time … excellent value .. 👍🏻

Food was good, driver was friendly

So so good!!! Had an Italian thin crust & was absolutely perfect, ingredients tasted fresh & delicious Quite hard to find a great pizza delivery & now I’m a Herbies convert, will be a new regular for sure Delivery was spot on time too Very happy, money well spent 👍👍👍

Was tasty, arrived early which was fine as it was hot and exactly what I ordered

Supposed to come with coleslaw but they forgot it

So yummy 😋😋 They have treated us very well

Wonderful experience nice staff humble persons

We always order our pizza from here. Their pizza quality is soo much better. Taste is great 10/10 Service is excellent The lady who at the counter provides excellent customer service. If you register with them when you order they send you offers too. I would recommend for anyone.

Thanks for making delicious pizza. Every time when I order I got very delicious pizza. Thanks team Herbies.

My local pizza shop absolutely brilliant. Been going here ever since I’ve lived in the area and never tasted anything like it. Lovely staff and great prices for the pizza.

I just love the pizza and everything it seems right! Great job

Try to order the Hounslow offer that is advertised on the Herbies Staines website as £17.99. As there was a glitch when ordering online, I made contact directly with the shop.They were not prepared to honour the offer said its the headoffice mistake, never heard such rubbish excuses. Manager is a joke, put the phone down on me refused to give me his name and headoffcie number as I wanted to make a formal complaint.

Nice customer service, delicious pizza

The best pizza in hounslow and very good service Highly recommended

Delicious pizza and will say everyone to try it delivery service is fast and pizza we get 😍

Top class pizza .. customer service white blonde girl so cute .. I appreciate it ..

Always delivered lovely pizza fresh and pipping hot.

Was 5 stars before but now 3 stars noticed today that the price has gone up.. It was already expensive to begin with so definitely disappointed that the price has gone up.. Not sure if I'll be ordering again anytime soon gone down to one star - thought I'd give u guys another chance but was left disappointed. Last time i ordered from them the pizza was both cold and super late. called up the place and they didn't offer anything else to compensate and were dismissive- extremely disappointed with this.

Yummy pizza, but they are kinda expensive, but it's worth it

First time been there. Took two medium pizzas, chicken supreme and one New Yorker. Excellent service and quality. For sure will go there again.

GREAT PIZZA, BUT THERE IS ONE BIG PROBLEM!! The pizza itself is without a question the BEST pizza around, with a great dough, generously loaded with toppings, and a fantastic taste. The HUGE problem is that when you order online, it charges you DOUBLE for the toppings when you choose a BOGOF deal. And the price adds up quickly. I normally order the same 2 XL pizzas, and add 5 additional toppings to each of them (don't judge me... lol!). Of course, it charges me for those extra toppings on that first pizza, bringing the price up to nearly £30. Expensive, but it's worth it, right?? After all, I did say it's a great pizza. Yes, it would be... BUT on the second pizza, they still charge you for the additional toppings AGAIN, A SECOND TIME!! So Instead of getting two pizzas for roughly £30 (which is what the BOGOF should come to), it comes to 38.49, because it charges me that £8.74 for the extra 5 toppings on the second pizza a SECOND time, on TOP of the cost of the first £30 pizza!! EVERY SINGLE TIME! THIS IS LUDICROUS! I have emailed their Corporate Head Office, and never got a reply back. I have even spoken with their Operations Manager in person, when I met him in the shop; actually, I've spoken with him twice, and mentioned this issue. This was Summer 2020 or so, and he said they'd get it fixed. THEY NEVER DID. I've ordered pizza probably 40 times from here, because it really is that good. And yet, despite that, I've stopped ordering pizza from them... because this ridiculous double-charging me ANOTHER £9 quid on extra toppings a SECOND time is OUTRIGHT THEFT. And they clearly don't care.

Ordered 2 14.5” tandoori chicken pizza. And the chicken on the pizza was quite dark so it was clearly not fresh. Ver disappointing. The driver was also given two orders with no information on them. Please make sure you give the correct order to your driver.

First time when i have tried this locations. The positive point was the delivery, which was faster than the estimated time. The pizza had an odd taste, too oily. More than that i found a long hair which was disgusting and i had to throw it away. I will definetlly not order again

although order was late, they gave free pizza and money back, would definitely recommend

Use to really love it but the quality’s definitely gone down! Do not recommend the paneer pizza or cheesy garlic bread!

first & last time I order from them. pizza wasn't warm enough. and the rest of the side orders were also not the greatest. my stomach was upset all night and I called in sick today. definitely not ordering from them again !

horrible service 1hours late received order1:45 minutes later and worse pizza so greasy taste less so sour and cold i told driver its cold check it he ignored

great pizza, ordered one last week for the first time. quick delivery and quite tasty !

Best pizza in town! What i love at Herbies is that they will never let you down! Either you order by phone or expect delivery, either you order and pick it up, the service is awsome! I LOVE "Herbies's Special"... My pizza guys since almost 2 years ago... Never let me down! Don't ask for the Complain Book, it's empty! We should fill it with photo's from great parties and nice evenings at home!

Quick delivery and amazing pizza. Yummy :)

Pro's: - Good look of the pizza and tasty fresh ingredients - Nice cheesy dough if you choose it - Short waiting time Con's: Most greasy pizza i have ever seen in my long years of life, it was so oily and greasy the paper underneath the pizza started to merge with the dough of the pizza because it was so wet

We got 2 large pizzas, the herbies garlic bread, bottle of drink and spicy chicken strips. The strips tasted fresh and had a great flavour, the garlic bread is one of the best garlic breads we've had in a long time. But the pizzas weren't as good as we would of hoped, I got through half of my meat pizza and felt sick after. It had a lot of grease on it. If the pizzas weren't so greasy I would of given 4 and maybe even 5 stars.

Worst Pizza ever .Ordered a meat feast for collection, matters well of ordered vegetarian pizza. Disgusting pizza , never ever again. Even the dog was apprehensive about eating it. In the bin , £9.99 down the drain.

Very fast, efficient and friendly service

Nice people, crunchy good texture

They are really amazing, i had it this Halloween with my girls, seriously it was delicious and i appreciate their fast delivery.

Delicious pizzas. Delivery is always good too.

The chicken pizza was ok but the veg pizza was not nice at all. It had no flavour whatsoever.

Toppings are alright, dough not too soft inside and crunchy outside but tastes good, lacks some moisture to my liking, but otherwise overall nice pizza!

Really tasty got a meat feast was super hot and so so tasty defo recommend

Value for money. Great options and friendly staff

Average quality, sometimes it tasty really nice other times you'd rather chuck it away or take it back. To be fair most are like this and it's one of the best locally. Still prefer Pizza Hut.

Better pizza than Dominos & Pizza Hut