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3.9

Based on 1.205 opinions finded in 4 websites

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Nº 382 in 691 in Hounslow

Nº 27 of 34 Italian in Hounslow

CUSTOMERS TALK ABOUT DISHES WITH..onionchickenrosemarycookedbacon

comment_iconOpinions

Great burger as expected, the local is delicious! Really good service from Cai. Massive fan of the chips and onion rings with the gravy! Really handy location too if you're walking around the nice parks in Chiswick

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Liam Johnston . 2025-03-30

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Good burger and chips ! Nice vibe here! A good place to go after a walk from Ravenscourt Park! Cai provides good services!

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YAN Choi . 2025-03-30

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Food was excellent, made up for the poor service

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Tom Brookes . 2025-03-23

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Front of house was amazing! And the new burger for the season was so good, would definitely go again if I’m in the area

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Rajveer Chana . 2025-03-22

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Twice I ordered from here and twice I got a wrong order. Once they got a non halal burger to my place even though it was clearly stated that the burger had to be chicken and no bacon. Another time they got me a non veggie and gluten free burger instead of the plant ve. They are just so unattentive and careless. Never ordering from them again.

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silvylogue . 2025-03-17

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Staff in Honest Burger Chiswick is always welcoming and helpful. They do look after their regulars.

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Chris . 2025-03-16

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Love this place for a quick bite 😍

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Kate . 2025-03-14

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The burgers are good and reasonably priced. Very basic choice of drinks.

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Marco Domizio . 2025-03-06

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Great place to eat. Good prices fantastic service. Would recommend.

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Farzad Abaeian . 2025-03-05

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Cold, stale, flavorless and overpriced food. complete crap. These guys have gone downhill.

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Alf B . 2025-03-01

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I won’t be bothering again. Time after time there’s been something that has disappointed the meal when we have ordered with uber eats. Leaving this review here because it’s become a joke and no response from customer service. The chips are always stale and cold. Today they were totally inedible, they were the texture of cardboard. The burgers too are cold meaning, we have to throw them into the microwave to warm them up, to find the middle cooked through, not what we asked for (medium / standard). The sad truth is that they used to be amazing, which is why I’m hopeful with each order. But today’s order confirmed that their food quality isn’t going back any time soon.

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kita whitmore . 2025-03-01

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It’s the best burger experience I ever had. Perfect temperature as requested (medium rare), sauces with original recipes, chips were fresh and spot on cooked; staff friendly, helpful and caring. You won’t go for a burger, you’ll go for an experience! The best burger, to be Honest! Thank you very much Waiter Sacha and manager Cai. You made our celebration even more special! I will be definitely your regular.

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Vinicius LEITE FERREIRA . 2025-02-18

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A favourite with both kids and adults in my family. Excellent, juicy burgers with a wide range of offers, as well as a simple burger for the kids. Excellent Beyond Meat veggie option, and love the side green salad. The onion rings are certainly worth a try, as is their lemonade, which is not overly sweet, fresh and very ‘homemade.’ Staff have always been friendly and efficient. Highly recommend above other burger joints!

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Tara J . 2025-02-16

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When i discovered Honest Burger Chiswick I knew I was going to be a customer for life due to there A1 customer service and on this particular visit Cai & Kasha pulled all the stops out for my wife and I, thank you both once again and see you all soon.

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Jaz Assi . 2025-02-14

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They changed their smashed burger recipe. I tried it and was v disappointed. Sad that a favorite meal no longer exists

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J M . 2025-02-07

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bad food experience no communication.

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Aman Patel . 2025-01-30

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Stunning burgers. These guys are the best in the business at burgers. I will definitely return when I come.back to London. Thank you. You guys made our day.

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Kes . 2025-01-27

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Honestly? Very good burgers. The local special is usually very good.

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Szabolcs Tolnai . 2025-01-26

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Excellent food and great service!

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Julian Bush . 2025-01-13

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The food and service were great, as always!

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Ozkan . 2025-01-11

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The best burger on the market at the moment!

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Matt Zein . 2024-12-29

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Honestly this is the second time i tried this restaurant food as it’s near my house but the quality of burger not even ok and Im really disappointed. Kids size burger,Thick bread and non fresh too oily cheeps without any sign of rosemary touch!!not recommended for the price

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Niaz Sadeghi . 2024-12-23

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I want to thank the whole team for going above and beyond to ensure that our dining experience was perfect.

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Oana Hrebenciuc . 2024-12-15

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Surf & turf, can't complain. Service can be a bit hit & miss though.

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Aaron N M . 2024-12-13

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I just ordered via uber eats. I ordered a double smashed burger bacon with a chips and my wife ordered a pesto chicken burger with slaw. Some tenders too, for sharing. We somehow got a pesto burger and chips with tenders. Seems weird that you made such a hash of such a simple order. Secondly. The food arrived cold and stale. You've done well in leaving two people hungry after a long day at an a&e. On top of it all, let's face it uber eats doesn't get the award for best customer service. It seems your trying to match them. I've tried to contact you via phone, but no answer. I just want to know how you messed up the order so badly. Yours, A hungry human being.

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Ashkan Ashtari . 2024-12-10

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The most handsome waiter works here, ever. The food is really brilliant. The gin and tonic, as well. Nice to stop here and have a rest (if you are shopping) 🛍️🛍️🛍️🛍️.

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Silvia Darling . 2024-12-09

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Thank you Mario for taking care of us when busy with lots of takeaway orders. Great service and tasty food, we left happy and will be back soon!

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Arezu Poya . 2024-11-30

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Food was so good and the service was excellent, big shoutout to Sinai!!

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Danyaal Hussain . 2024-11-29

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The food was exceptional – the signature burger was cooked to perfection, juicy, and packed with flavor, and the rosemary salted chips were a standout. The menu has something for everyone, including great vegetarian and vegan options. The service was quick and friendly, and the staff made sure we were comfortable throughout our meal. The cozy atmosphere and the thoughtful attention to detail really made it a memorable dining experience. Definitely a must-visit spot in Chiswick for burger lovers!

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Karim Abdallah . 2024-11-25

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went for the free smash burger deal, everything great and friendly staff. only complaint was that the burger and chips were both really salty and hard to handle.

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Nicha Smith . 2024-11-14

MORE AT Google

Went there today with my 8 year old daughter, for the free Smash burger deal. Absolutely knock out. Great service, great tasting burger and lovely clean restaurant. Been coming here for years, and it's never let me down. Honest Chiswick is just the best burger place, and I should know. I have been to most of them, from Five Guys to SuperNova in Soho, and they do not live up to the hype. Highly recommend Honest.

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khayam ayub . 2024-11-13

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Double smash burger was delicious. Friendly service. Temperature was a bit cold in the restaurant but shouldn’t be a problem as the weather warms up. The new smash burger recipe is even better

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Zain Manji . 2024-11-12

MORE AT Google

Great place. Great offer. Great service. I just got no words to describe how amazing was. About the smash burger; super flavored with that cheese they got, (creamy and tasteful) just perfect. And the chips are out of this world. Servings are quite big as well. Just go!

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Luis Saiz . 2024-11-06

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Really bad food.i use to like honest burgers, quality and taste as dropped to lowest among its peers

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Hamsa Bharadwaj . 2024-11-03

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Lovely burger, quickly served. Liked the rosemary fries. It was a Monday night so quiet, but the server could not have been more helpful and friendly. Would return.

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Rob Jones . 2024-11-03

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The food is is always great, but the staff in this branch are super lovely

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Kate Wilson . 2024-11-02

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Great atmosphere and lovely service provided by Ada. Highly recommend the monthly special.

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Stefan Hrebenciuc . 2024-10-21

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Very tasty burger and super friendly staff. We'd love to come back! :)

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Lena Marek . 2024-10-18

MORE AT Google

I’ve been to Honest Burgers a few times now, and every single visit has been spot-on. The beef burgers are always cooked just right—juicy in the middle with a nice bit of char on the outside. And those rosemary fries? Absolutely addictive. I keep coming back because you can tell they care about quality, from the fresh ingredients to the friendly staff who always make you feel welcome. It’s easily one of my favorite spots when I’m craving a great burger.

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Anahita Salehi . 2024-10-13

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Don't bother ordering from here as you will wait hours to recieve nothing. The delivery guys will cancel as the food is never ready. Turns out you get free worm or two in your meal sometimes best thing is it’s alive

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Alex Harris . 2024-10-12

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Don't bother ordering because you won't get it! I had to demand my order be cancelled free of charge as it had been 2 hours and 5 drivers ended up giving up on the job as the food was never ready! They kept being told 20 or 30 more minutes.

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Sarahsblackbow (Sarahsblackbow) . 2024-10-11

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I know it’s Friday but I ordered from this restaurant at 7:30 pm and it’s now 9:30pm. Restaurant won’t answer the phone and no communication from their end. Disgusting service

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klara sina . 2024-10-11

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Ordered - ignored my phone calls, finally spoke to them and was told ‘it’s not our problem’. Waiting 2 hours and received no food! Awful!

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Amber Styles . 2024-10-11

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I ordered a pickup from Uber Eats and was incredibly disappointed. I paid £15.15 for overly salty chips and burned chicken. When I went to pick it up, the place was super quiet, with only two tables occupied. It’s hard to believe this food was sent out to customers. I can only imagine what the kitchen staff think when they serve this kind of quality. Truly embarrassing and unacceptable. I won’t be ordering from here again.

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Kristin Raileanu . 2024-10-07

MORE AT Google

Took a takeaway. Good place for burgers

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Melvin Dsouza . 2024-10-01

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Really nice burger joint with quality burgers and sides. All about the different flavours - having seasonal/ or depending on the branches local burgers are available! I can only recommend it to try out once. Service is exceptional as well! Great quality for the price!😊

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Erik Buella . 2024-09-30

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I don’t normally leave a lot of reviews but this time i felt i should. My wife and I dined at honest burger chiswick on Sunday night 29th of September at 19:30. The food was good and service also good, but around 11pm my wife complained of not feeling well. She ended up running back and forth from the bathroom vomiting all night. I was fine until the following day around noon when i started to feel weak and feverish. We speculate it might be some sort of norovirus or food poisoning since we both have had a fever, chills, and weakness all day the following day. As I mentioned I don’t normally post reviews but felt compelled to this time. I was also curious if anyone who dined there on the 29th experienced the same as us. Hopefully honest burger Chiswick looks into this and resolves any issues.

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Brad Sasaki . 2024-09-30

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When busy, food service can be a little slow, nonetheless, a solid Honest Burgers.

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Gemma Butterworth . 2024-09-28

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Amazing burgers! We all had the sriracha burger (special) which was great! I just wish it would’ve been spicier, but a great burger, almost perfect :) The fries are definitely special! Service was nice but we had to go to the till at the end as n one came for the bill when we asked for it. Overall nice experience !

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Rachele Laro . 2024-09-22

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Was very nice food. 1st time trying rosemary chips and they were nice. The onion rings were huge and tasty lol. Burger was 10/10 perfect 👌 will defo be back

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x Beyo . 2024-09-18

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A worm in my salad… really!!?? Alive

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S. Lin . 2024-09-14

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Clean restaurant. Waiter was friendly and attentive. Food was delightful except the chicken, which was dry. I love the touch of lemon in our table water.

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Sheliza Damani . 2024-09-08

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Polite staff, clean restaurant and the burgers were excellent. I really like the chips that comes with the burger, it was good.

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Mathew Cyriac . 2024-09-05

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Served quickly staff helpful. Enjoyed my Burger

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ian draper . 2024-09-01

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This has to be the blandest burger I’ve got and this is a HONEST review. Never again would I be dining here. Seasonless burger. 0/5 0/15 onion rings were fire thought that’s why it gets 1 star Host was great but did advise to get the burger I had which was dead. Wasn’t his fault they don’t season the pattys

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saif rafiq . 2024-08-27

MORE AT Google

Had the local burger great rosemary chips as usual.

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Pete Kemp . 2024-08-25

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The bread too hard (not seemed to be fresh) I don’t recommend it, not tastey at all

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Roroo A . 2024-08-19

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Uber eats waited over an hour, received 1 stone cold burger for 2 people and completely the wrong order!!! Really poor service and you not picking up the phone compounds the issue. Cross check food orders going out. 0 Stars

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Joshua . 2024-08-03

MORE AT Google

Has the truffle chicken burger. Quantity was good, but I've had better burgers

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Raza Khan . 2024-07-29

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I went there as my husband and I were really hungry and having one of the worst days! Everything wrong happened, which is why we got some burgers to eat on our way back to Sheffield. I walked in, I was feeling really down, and the excellent and kind service has automatically made me feel better and that was before I even had any food. When I tried the chicken pesto burger, that's when my day changed. Absolutely delicious the ingredients were fresh, everything was really satisfactory. My husband has had their burgers before and he's a fan, so he really enjoyed his chilli burger as well. Thanks team! Well done! 🍔😊👌🏽🙏

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Mariana M. X. Gladwin . 2024-07-28

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Amazing food lovely staff definitely will be back

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Carmel Gillespie . 2024-07-27

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If I could rate zero I would. Absolutely awful experience. Ordered at 8.45 on ubereats at 10.40 pm two hours later still had not left the restaurant had to cancel as it was so late and diver didn't know how much longer he would wait.. was then CHARGED for the order which we never recieved and wasted two hours waiting for. Never again. Terrible lack of communication, advertised a 30 min wait.. 2 hours and took the money and n3ver recieved food. Disgusting.

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Steph Dernes . 2024-07-25

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I went to this place with my family and we ordered three burgers to be cooked medium well. Each of the burgers came different! One was brownish, the second was pink and the third was red.

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For Co . 2024-07-16

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This is our favorite burger place in the area. Now there is a limited offer - truffle chicken burger. This is delicious! the staff is always pleasant. sometimes the music is too loud and the air conditioning is too blowing. but if you ask, everything can be changed. thanks for the delicious burger

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Sofi A . 2024-07-16

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I recently visited Honest Burger in Chiswick, and I have to say, the cost-quality ratio is absolutely amazing! The hamburgers are exceptional, bursting with flavor and cooked to perfection. The fries are equally impressive, perfectly crispy and seasoned just right. The value you get for the price is unparalleled. Highly recommended for anyone looking for a top-notch burger experience. I'll definitely be back!

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Davide Crescenzi . 2024-07-16

MORE AT Google

Would definitely recommend especially if your gluten free. Nice to eat something different when going out. Wish there were places like this in Leicester. Thank you honest burger Chiswick 🤍

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Kat Beck . 2024-07-15

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Always amazing food and service!

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Maylis Zimmermann . 2024-07-08

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manager she ia so rude to drivers.Not allowing drives to use washroom as well.Even with orders too,i would suggest to higher authorities to take immediate action on this as soon as possible.

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Patel Jinal . 2024-07-04

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New manager lady Behaviour Rudely.

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jems patel . 2024-07-03

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Amazing local branch of HB. The staff are so welcoming and lovely and the food is incredible! I won’t eat burgers anywhere else now!

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Amy Golledge . 2024-07-02

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Worst service ever! Ordered 3 burgers through Uber apps...initially it said 25 min delivery but 1,5 hours later we still didn't get our order. Nobody answered the phone either and when they did they just didn't care and upon hanging up they cancelled the order without telling us, even though we never asked for a cancellation. An immature bunch of kids with no customer care skills! Avoid at all cost!

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A B . 2024-06-29

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They said they could do a burger medium rare but it was fully cooked. I ordered without sauce but it came with so I had to scrape it off. When I ordered wings, they took forever and were cold when they arrived.

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Query Account . 2024-06-22

MORE AT Google

Had a great time, will be back.

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Tim W . 2024-06-22

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I used to really like Honest Burgers but they have really let their standards drop.. I ordered Buffalo wings that looked like they had been clipped from a Budgerigar and the Rosemary Chips was just a handful of salty, gravel... I was VERY disappointed and won't be going back.. Just my HONEST opinion

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Technomadic . 2024-06-22

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Had a delivery so excited for it with Uber eats. Planned delivery also. Food arrived half missing. Tried to contact restaurant no answer. Got charged for full delivery of items. They have to do better than this.

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Latoya . 2024-06-21

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Very tasty vegan burger, good service, and a nice atmosphere consisting of two dozen other diners at 9pm on a Sunday.

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Seb London . 2024-06-17

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A firm favourite when working in chiswick, food and service always 10/10!

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Ian Jackson . 2024-06-13

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Mainstream Burger chain with vegan and veggie options

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GayVeggieTravel . 2024-06-10

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Good food great music lovely service 👌

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NatNat . 2024-06-09

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Food is always cold. Zero engagement from Uber eats. What’s really dissatisfying is that neither the restaurant nor Uber eats cares! Don’t order from here

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Andrew . 2024-06-05

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Me and my girlfriend went here yesterday evening. It was really quiet but that was probably because it was a mid-week, I actually (as well as my girlfriend I am sure) preferred that! The manager was really welcoming, friendly, accomodating and made the visit to the restraunt all the more pleasant. Not to mention, the food was great! The burgers were so nice and tasty. All in all, a very satisfying experience. We will be back :)

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NinjaStuart115 . 2024-05-30

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Good honest burgers on Chiswick High. Quick for takeaway and decent prices

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Samson Wong . 2024-05-29

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Ordered trough Uber eats, uncooked, absolutely raw inside

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Ana Piccolotti . 2024-05-26

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2nd time I've visited them to munch a delicious honest burger and fries. Once again it tasted delicious, shame they have removed Guinness from their beer selection, however they have other good selection of beers. As usual the staff was very friendly.

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andré brown . 2024-05-26

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Great burgers, top notch service. Would definitely recommend.

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Dean Geddes . 2024-05-22

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Burgers were so good! I had the chicken pesto burger, the rosemary chips were delicious!

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Ashley B . 2024-05-17

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Quiet environment, excellent service, amazing sandwiches and chips

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Antonio Sparaco . 2024-05-11

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Good staff mark and all ladies i am delivery boy i picked up food they give good treatment

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Akshay Patel . 2024-05-10

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I LOVE HONEST BURGER everything is brill. When payday comes round and I want to treat myself and others HB is always top of the list. Staff are lovely the food is and the atmosphere. It can be tight at busy times but that is why I sometimes like to order online if I feel not mixing in lol.

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Charlie Fleming . 2024-04-26

MORE AT Google

Every single items are honestly made!

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Maruf BM . 2024-04-22

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Fantastic service. Welcoming service staff, great chat and standard top notch smash burgers. Dog friendly. AF beer served. Highly rated 👌

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Scott Hampton . 2024-04-07

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Meals for everyone, excellent quality of vegan food and the service was impeccable. It is perfect for gatherings with family or friends

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Catarina Vieira . 2024-04-07

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Had a new chicken buffalo burger. It was too spicy and thick...

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A P . 2024-04-07

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Great smashed burgers, tasty onion rings and gorgeous chicken wings. Fries so-so. Friendly service and decent prices.

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ZippyLondon . 2024-04-02

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Very nice Truffle burger, onion rings and wings. Shame the physical condition of this branch is poor, they need a full refurbishment!

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G Cinna . 2024-04-01

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Excellent food as always. This branch is spacious and clean. Very friendly staff.

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Lina Oliveira . 2024-03-14

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Good beer good burgers and great staff not much more to ask for

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Patryk Jakubowski . 2024-03-10

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One of the juiciest smash burgers I have ever had. Splendid service with a keen eye for attention and looking out for the customer.

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Francesco Moscato . 2024-03-09

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Always satisfied. Nice staff and quick service. I like that there are always one or two specials but also a good basic selection.

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Lisa “Lisa” Alm . 2024-03-03

MORE AT Google

Very rudely behave , when I asked for washroom, to new manager, I just asked very sincerely, but she refused very badly in front of coustemer, I feel very sheam on me how she can behave like this.very very rude manager😊.

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Patel Mehul . 2024-03-01

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