Hera Indian Cuisine in Bath and North East Somerset

Ordered food for delivery, was given a 45- 60 min delivery time. Ordered £38 worth from a 5-10 minute drive time phoned several times after 65 minutes after 90 minutes spoke to manager??? Discount asked for and what was offered was poor. Several untruths over the phone and the meals turned up over 45 minutes later than the hour agreed. I turned it down, if you expect Hot food delivered on time. I recommend you try somewhere else!!!

We ordered food for delivery, which arrived on time. It was absolutely delicious. Our favourite local Indian :)

Very disappointed today. Telephone ordered a king prawn madras, pilau rice and a garlic naan bread for collection to take-away. The young lad who served me was very polite... couldn't fault him. However a young lady came out of the kitchen and said (and I quote) "He's o his own in there [kitchen]. He's f***ing fuming". No need for behaviour and language like that in a restaurant, whether it's busy or not! The food was, to be polite, very disappointing. The madras was watery and lacking flavour. The garlic naan wasn't garlic at all... Merely a plain naan. The pilau rice was cold and hard. There were no poppadoms, mint yoghurt or raitha, which are usually served with the dish. I 'used to be' a regular customer at Sweet Chillies / Hera / Spice Cafe (the constant name changes don't make me trust it any more. Nevertheless, I don't think I can recommend it any longer. The quality of their food has dropped significantly over the last few months. This was the straw which broke the camel's back. I've only added one star because the lad who served me was polite and attentive. Other than that, it would be zero.

Perfect. Friendly, polite and helpful staff. Excellent food and delivered before estimated time. Always a winner in our house.

We just had a delicious takeaway and couldn’t be happier :) Great choice of dishes on the menu, the food was ready very quickly and was really great value.