Based on 596 opinions finded in 3 websites
Based on 596 opinions finded in 3 websites
Nº 475 in 2148 in Bristol, City of
Opinions
Loved this place. Felt very excited about trying a few different cocktails. Could have stayed longer but we were going on a pub crawl. Great atmosphere and music. Felt like I was in a Kingsman movie. Try the pickle juice shot. Interesting......
Sally King . 2024-10-02
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Excellent secret bar excellent choice and fantastic service
sue Hatim . 2024-09-28
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lovely staff! nice vibes good cocktails
Izzy Millican . 2024-09-14
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Absolute gem of a spot. Best cocktails in Bristol, super friendly staff and a proper lovely vibe. Worth reserving a spot as it gets busy!
Andy Bennett . 2024-09-07
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I told the waiter I had an allergy to egg whites and I couldn't have a drink that used the same equipment etc and he reassured me it would be fine, the first drink was okay and I asked for a mojito afterwards and reminded them again of my allergy and the waiter laughed at me and said who puts egg in a mojito? And I drank half the mojito and had an allergic reaction. I told the bartender I wasn't feeling well and asked if they had any antihistamine and the only thing they said to me is they promise they didn't put anything in it. I know mistakes happen but I was really frustrated especially because I was out for a birthday. If you've got a serious allergy, don't go here. The atmosphere and drink presentation in this place is genuinely amazing, but the drinks are quite small and expensive. They also charge a service charge, but it's slow service.
Maisy Carter . 2024-07-31
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The bar staff are so lovely and welcoming, with fun themed drinks and an amazing atmosphere. Alex our waiter was wonderful, friendly and full of fun! Made for a brilliant evening! Highly recommend
Eliza Morris . 2024-07-20
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The drinks were great, the service was impeccable thanks to Josh our server. I would highly recommend a visit. Small and discrete cocktail bar menu was lovely. Can make anything you want .
Lois wright . 2024-07-20
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Great selection of cocktails and very friendly staff!
Susannah Shearer . 2024-07-18
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Loved this place. Understated, but felt very comfortable and looked after.
P Marv . 2024-07-18
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Lovely bar, great service and brilliant atmosphere.
Sarah Duncan . 2024-06-25
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This is the best place I’ve ever been.
Imogen Millard . 2024-06-06
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We came for cocktails last night after a previous visit pre-covid. This place has gone down hill DRASTICALLY! The cocktails were tiny (finished the shark attack in 2 sips) and the ‘scouts honour’ was absolutely undrinkable! My boyfriend spoke to the barman and said we were unhappy and the staff member laughed at him! He did offer to remove the service charge, but when you’re spending £50+ on cocktails that awful a removal of the service charge seems like an odd choice of resolution… Such a shame as this place used to be so cool but we were bitterly disappointed. We left with a bitter taste in our mouths and went to The Library instead - beautiful drinks, fantastic, attentive, and professionally dressed staff (we were served at HMSS by a man wearing a snap back who you couldn’t even tell was staff..) and had an all together better experience. I would also suggest retraining your staff to deal with complaints in a more professional and appropriate manner!
Rosie Hunter . 2024-06-01
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Fab relaxing bar cocktails amazing great service and staff
colette davis . 2024-05-03
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This place is fantastic! They have awesome cocktails and the staff are really nice. Would definitely come back.
Kwang Sujinno . 2024-04-27
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Loved the place! The service and the cocktails were amazing! Proper bar vibe! Will definitely return to taste other items on the menu and some of the good burbons I noticed at the top of the counter.
Ruslan Leonov . 2024-04-09
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Super interesting cocktails, strong, delicious and unique. Great service and super pretty and cozy decor.
Lyann Yeung . 2024-03-30
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Absolutely fantastic venue with a great atmosphere and fun energy. Great service and super friendly staff. Made for a brilliant night.
Mel James . 2024-03-20
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A server called Alex showed us the whole process at the bar while we enjoyed a front row experience. It was like watching an artist perform their art. I’d come here time and time again. Top level experience and the price was not much above the average for the area so it exceeded expectations!!!! I’d come again
Oliver Heaven . 2024-03-16
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HMSS is a fantastic bar. The atmosphere is great and the cocktails are unforgettable. They have some really different and unique cocktails.
Jasmine HJWS . 2024-02-24
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Nice cocktails but I'm not sure why we had to give up our table reservation after only being there for an hour. I'll go somewhere else in the future.
P HW . 2024-02-18
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Aesthetically appeasing cocktails. Enjoyed the twister themed cocktail. Overhyped. Good service - at a cost.
Anne . 2024-02-16
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Really nice and inviting cocktail bar. The cocktails are very good and at reasonable prices too. The staff are friendly and will make you a cocktail that isn’t on the menu. I’d definitely return.
charliechunk . 2024-01-28
MORE AT TripAdvisor
Excellent cocktails, great staff!
Simon Redmile . 2024-01-08
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Quirky cocktails and great service!
Naomi Scott . 2024-01-03
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Fantastic place with great staff and cocktails
Wayne . 2023-11-20
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Went to HMSS on Friday 27th October. Was warmly welcomed on arrival by Mike and his team. Cannot fault this place at all - service was outstanding, recommendations for cocktails were exactly to our tastes and the atmosphere was great. Will definitely be back again! Thank you guys!
Jim Willis . 2023-10-30
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went with a group of friends and had a blast - staff were extremely friendly and communicative, cocktails were good fun and tasted fab, would definitely recommend! such a great little place!
Jess Troy . 2023-10-22
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Very much trading on it's past reputation. -New decor is boring and lifeless. -Massively reduced menu. -Cocktail standard has dropped to average. -Service was slow/disinterested and bar staff have lost their entertainment factor. All in all, no longer worth paying premium prices to get uncomfortable seats at tiny tables.
Craig Lamkin . 2023-10-16
MORE AT Google
Delicious cocktails, impressive service and a friendly atmosphere.
Jackie Champion . 2023-10-15
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Excellent cocktail menu, cocktails and service, as to be expected. Cant fault that at all. Only gave 4 stars as it was lacking slightly in ambience and atmosphere in comparison to other similar cocktail bars around the city.
Helen Judd . 2023-10-11
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Fabulous establishment, fun and knowledgeable staff, delicious drinks! A must do!
Lori Sajkowski . 2023-10-07
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Booked a table here 3 months ago for a group of 15, we got the confirmation for 9:45 from HMSS the Friday before our booking we turned up 20 mins late after struggling to get a taxi on time (we also tried to call numerous times and they didn’t answer) to find they had given the table away. We were met with the manager aggressively telling us we were wrong and our booking was for 9.30 which we confirmed was wrong with the email from HMSS telling us it was booked for 9.45. I wouldn’t normally have a problem but the aggressive and vile way the manger delt with this situation was disgusting and very accusational (also to a pregnant woman) We are 15 girls here for the weekend now stranded with no where to go thanks to the poor service here. So my advice would be if you do book here, don’t count on actually being able to go & certainly don’t plan your entire night around it. Wouldn’t hurt to just be more understanding and speak to people with respect.
jessica olds . 2023-09-23
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If you want a good cocktail, come here. I came here with my Sister and my friend and had a good time. Be prepared though, prices are very high.
Angus Davidson . 2023-09-21
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We had such a great evening here - Max was a dream and added so much to our evening. The drinks were fab and everyone so friendly and attentive. Will definitely be back 😊 we spent a lot but we also drank a lot
annascarr . 2023-09-02
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One of my favourite places to drink. They should replace all the Colston statues in Bristol with statues of the Twister. It's an institution.
Jake O'Brien Murphy . 2023-08-22
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Such a fun experience, I was particularly impressed by the knowledgeable waiters and the entertaining drink decor!
Charlotte (Charlando93) . 2023-08-22
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Absolutely excellent cocktail bar. Aiden looked after our group so well, we will definitely be back.
Alice Gayk . 2023-08-20
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The drinks were a bit basic but good. Really enjoyed our time there. The staff are friendly and nice.
Lena Vázquez . 2023-08-06
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Excellent service, nice atmosphere. Really tasty cocktails
Georgia Flavell . 2023-07-23
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Really bad service, happy to take our money but would not recommend this to anyone. Stay away!
Mike D . 2023-07-23
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A wide selection of cocktails, friendly staff and a great atmosphere. Recently visited here again after a few years and it had changed but for the better!
James 15 . 2023-07-22
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Love this little bar! Never fails!
Sophie Southgate . 2023-07-04
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Fabulous cocktails, great atmosphere and friendly staff. Connor gave some great drink recommendations and variations. We'll definitely be back!
Kia W . 2023-07-03
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Thank you Mike and Ryan! Took great care of us
Lilla . 2023-06-23
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Great service, helpful and knowledgeable staff and of course, amazing cocktails. Always recommend.
Gabriela Misaczek . 2023-06-19
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Such a great place, cool and vibey location, the staff were so attentive and made it special for a birthday. Will defo recommend!
Izzy MacLeod . 2023-06-14
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Great cocktails, knowledgeable and friendly bartender! Beautiful decor and atmosphere 🍹🎉
Ania Stec . 2023-05-22
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Great ambience and very entertaining staff.
John Brueton . 2023-05-21
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I've been to HMSS on Saturday with some friends to celebrate my birthday. The atmosphere was lovely. There is a real authentic concept behind this place, all details are thought with care and executed to the highest standards. You can see that from the cocktails menu, all drinks are drawn to give you an idea of what they will look like - and they look exactly like that! I loved the graph at the end of the menu, showing how sour or sweet each drink is, to help you pick the perfect one for you. A drink was called something like "the scout's XXX" had a little surprise in it (a riddle and streamers) which made it feel extra special! All my friends really loved the place and drinks and kept telling me how cool it was. With no doubt what made everything better was Mike's service, he was fantastic. He frequently checked on us to ensure we had enough drinks and to check we liked everything. His service was impeccable! I'm so glad I choose HMSS for this occasion, I will definitely go back and also suggest to other friends too! Keep doing what you do guys!
Adele Sabatino . 2023-04-24
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If you like cocktails I highly recommend this place! The whole experience is excellent, all the staff were friendly and knowledgeable about the drinks menu. The decor is cosy and had a swanky feel. And finally the cocktails, I had a Tommy's Margarita, a White Negroni and a Made in Japan, all tasted excellent, my only criticism would be I was left wanting more 🙂
Matt Fisher . 2023-03-25
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Went in for a drink with my parents who were visiting Bristol for a birthday. Great service from literally everyone in the building, but especially Aidan, Max, and Bryony. They easily accommodated one of us who doesn't drink. I can not recommend this place enough to anyone who ends up in this part of Bristol.
Ryan M . 2023-03-18
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Her Majesty's Secret Service (HMSS) is a stunning cocktail bar that offers an unforgettable experience. Located in the heart of Whiteladies Road - Bristol, just next to the Clifton train station, this bar is perfect for anyone looking for a fun night out with friends or a romantic evening with a loved one. Upon entering HMSS, you are transported into a different world. The décor is reminiscent of a 1950s British spy film, complete with dark wooden panels, vintage furniture, and dim lighting. The attention to detail is impressive. Would advise perhaps booking in advance, as the space is popular, if not, you can still try and ask if there's some space available. The bar menu is just as impressive as the decor. The cocktail list is extensive and features unique and inventive drinks. The friendly bartenders are skilled and passionate, creating cocktails that not only look incredible but taste delicious, with attention to allergies. Whether you're in the mood for a classic Martini or a more adventurous concoction, HMSS has something for everyone. Overall, Her Majesty's Secret Service is a must-visit for cocktail lovers. The ambience is unique, the drinks are creative and delicious, and the service is excellent. It's no wonder this bar has become so popular!
Gui Rego . 2023-03-06
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Excellent cocktails and warm staff.
Samuel Ewetade . 2023-02-27
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Such a great place. Have been a couple of times now. Service and drinks really great and such a cool atmosphere. Prohibition bars can sometimes miss the mark but not here
FlenleyPond . 2023-02-27
MORE AT TripAdvisor
Small lovely but busy place for a drink in Clifton busies night out place, prices on a top side but good service will balance out.
MR S . 2023-02-20
MORE AT Google
👀 Oi you scrolling for reviews just go! Brilliant place! We went as a couple and everyone made us feel so welcome and the cocktails were bloody delicious. There was a JENGA game to play too while we were waiting for our drinks and good music vibe, I do think however the decor could reflect the theme more and some more games is a win. I wish I knew the bartenders names that were awesome with great vibes on 26th Nov in the evening for a shoutout , anyway no matter I will be back for sure. 🫢
nana k . 2023-02-18
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A favourite of mine and my girlfriend to visit, much love to the "Miami Vice" cocktail ❤️👌🏻
Sam Austin . 2023-02-13
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Good service, good drinks, great staff. It's nice to see people genuinely enjoy and are passionate about their job. A couple of iconic changes made to its original-speakeasy-layout since I was last here years back but was minor and didn't at all detract from a good atmosphere.
Hin . 2023-02-13
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love this hidden speakeasy so much! they have really creative cocktails and their 5pm-7pm happy hour makes them very decently priced at £7. the staff there are great, we were sat by the bar and were served by a great chap from Barry (didn’t get his name sadly)! not really a place like it in Bristol so don’t miss it if you’re in clifton.
Lydia Reed . 2023-02-13
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The interior design is very retro, plus the staffs here explain and help you to choose the cocktail best for for your tongue, and cocktails are creative and funny and most importantly yummy. Perhaps it seems a bit spenny but I promise all the money you spend there is worth
willis cho . 2023-02-08
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Just had a Great couple of here for my Son's 40th birthday celebrations. It was Brilliant, Fantastic Cocktails.There was 18 of us so we kept the bar busy 😅🤣😂😅🤣😂 I would Grwatly recommend this Place ⭐️❤⭐️❤⭐️
Affie Lyons . 2023-02-04
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Great cocktails in some interesting glasses/mugs! Go for the Shark Attack unless you don't like sweet things. Friendly staff. Reserve a table! If you play Jenga and lose they may give u a forfeit!
Sean Wright . 2023-02-03
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Great cocktails and brilliant service - staff were top notch
Jack Crockford . 2023-01-22
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I think I left 5 star review in the past. BUT, went there on our wedding anniversary, we usually go away, but it has been busy for us and we decided to go get some nice cocktails after a dinner. Was a bit disappointed. Is staff turn over so high that every time we visit (I would say every 3-4 months) - all bar and serving staff are new? For a speakeasy sort of place I think it’s not a very good thing. It might be that the novelty is wearing off but it used be be much more fun and atmospheric. What happened to secret service decor? It’s just a bit too samy and a bit cheesy, trying to appeal to students etc… The cocktails - going down the hill. The menu is getting to the point there is nothing to choose from and the ones we had were watery and tasteless. The whole reason is making our way to HMSS is to get a good cocktail, not watered down full of ice drink you cannot taste anything like in some other places, but the standards are slipping I’m afraid. Please do get better as we would like to like it again.
Inna Hart . 2022-12-10
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Very knowledgeable team. Lovely drinks. Lovely atmosphere. Perfect for catch ups to date nights.
Chloe Raikes . 2022-12-04
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If you want a real cocktail bar vibe with a little bit of edge this is the place for you. Our Barmen 'Aiden' was a top host, served probably the best 'Dark & Stormy' I've ever had. My partner and i really felt compelled to leave this place a great review. Location is perfect, setting ideal and all round an awesome place to go for dribks.
Nick Emes . 2022-12-03
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Absolutely superb. Easy to book a table online. Fabulous menu of cocktails, but they will make whatever you like. Try the shots too, they're amazing. Table service can't be beaten. All the staff were awesome. Our new favourite haunt. Oh... and they do Space Raiders too. Pickled onions ones.
Andy Beresford . 2022-11-23
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Cocktail bar where the staff will make anything you ask for (as long as they have the ingredients). Great music, great service, great vibes
Sarah MacKichan . 2022-11-12
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All members of staff tonight were great, attentive but not over baring. Drinks were incredible and the games/little surprises were very fun. Thank you
Simon . 2022-11-11
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Great cocktails & menu. Nice intimate cosy atmosphere.... But the telephone box really takes out one star as it used to be one of the highlights of the place.
Nina Camargo . 2022-11-05
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Been here a couple of times and it’s really good. Probably the best Pina Colada I’ve ever had - they have it in a slush puppie machine :-) nice ambience, great service and great menu too. They will however make you any cocktail you want
Laurence Hewetson . 2022-11-01
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Booked a table in this nice, cozy hidden bar as a send-off for friends visiting from London for the weekend recently and wasn't disappointed. Booking online was a breeze with very clear instructions. Our table location was perfect for us. The staff was very professional yet friendly. We love the creative drinks. The only thing that wasn't ideal was that sone of the snacks we liked were not available. But overall, it was a very pleasant experience and a very positive first impression of the bar. Unfortunately, the iconic phone booth entrance is gone. Nonetheless, two thumbs up. 😊
Lynette Lee Corporal-Penman . 2022-10-31
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Great speakeasy with layers of whimsy and comfort. Staff were very friendly and the drinks were as delicious as they were inventive. Good menu that showed comparisons of their inventions with more well-known cocktails. A great fun stop to fit in a night out.
Heather Talbot . 2022-10-29
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I was so excited to visit this place, and it let me down entirely. I had a booking for after dinner, the dinner was running slightly late so I stepped outside and tried to phone them several times. I couldn’t get through so I just jumped in the Uber and went. The host was incredibly curt and rude, immediately told me “too bad” and sent our whole group on their way. I still got charged for the booking even though they hadn’t picked up any of the phone calls. Will not be going again.
Hayley Mortensen . 2022-10-07
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This could well be the best cocktail bar we have had the pleasure of drinking in. The decor, booze collection and atmosphere are just fantastic, every cocktail we tried was simply delicious (and we had a really good go at the very comprehensive menu), the presentation was just so imaginative making each drink an event in its self! But the icing on the cake was the service, we were waited on all evening by the absolutely charming staff and wanted for nothing. This place is an absolute gem hidden in the heart of Bristol, and absolute must for any cocktail connoisseur.
daschwartzman . 2022-10-04
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Popped in after being let down by another venue, and they completely turned our night around. Decor, staff, music and drinks were all brilliant. Small space, with loads of charm and really made our night. Will definitely be visiting again. Bryony looked after us, and was so helpful.
emilyjuliets . 2022-08-28
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Wow what a find, we fancied a cheeky Wednesday evening cocktail and stumbled upon this place, when we saw the cocktails being served on other tables we instantly thought we were looking at £20 a cocktail due to the incredible presentation and styling, we were wrong and they were actually incredibly great value. Usually this would be the sort place we’d go to every now and then but I’m sure the is will become a regular fixture in our weekly alcoholic fixture list.
Rob M . 2022-08-24
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Cocktails and staff are both delightfully wonderful.
Amy Gillam . 2022-08-20
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Me and my friend just visited here and I couldn't reccomend it more! The vibes is to die for, the cocktails are delicious and the staff are fantastic. We had Tom serve us and his customer service was top tier! My friend has a dairy allergy and he brought out the allergy book to reassure her. He was also excellent at reccomending drinks and just made the night that much better! If your thinking of going to Bristol for some cocktails then 100% this place can't be missed!
jodiee604 . 2022-08-14
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So this is definitely more of a 3.5 but we felt a 3 was a better representative. Really liked a lot about this place, the options, the friendliness of the staff, the atmosphere, decor etc all rated really highly. We’re giving this bar this rating because the cocktails seemed to barely have any alcohol in them. We had 2, each, and having walked out about 15 minutes ago, feel almost exactly the same as when we walked in. Certainly feels like they’re cutting costs by skimping on the amount of alcohol poured. We’d like to go again but unsure because it is still normal prices for a cocktail which we didn’t feel was worth it.
Chris Vitali . 2022-07-30
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Proper cocktails in a really relaxed atmosphere. The staff definitely make that place what it is! Such a fun night We had the table for 2 hours but ended up staying the whole night 😊
Locker1981 . 2022-06-27
MORE AT TripAdvisor
Much fun, such wow. Back soon. Have to write 100 characters so just to emphasise: Much fun, such wow. Back soon.
Jyhjyhjyhjyhjyh . 2022-05-26
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Great customer service and amazing cocktails. Make reservations though!
Kolade Giwa . 2022-05-22
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Lovely place with great cocktails and very friendly staff. The only thing making them 4 stars not 5 is the lack of the correct James Bond martini glass.
Tristan Clarke . 2022-05-21
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LOVED this place. Really cool vibe and great bar. The service was excellent! Genuine smiles all round from the staff, really attentive and didn’t feel like they were too rushed to talk you through the drinks and offer their suggestions. The cocktails were really fun but also perfectly balanced with great unique flavours. Not one of those bars that sacralises flavour for something that looks cool. Definitely visit again soon!
Hannah Newton . 2022-05-15
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I really enjoyed the ambiance of this bar. The drinks were very tasty, and the service my friend and I received was excellent (we pre-booked a table online and were seated immediately). I will definitely be bringing more friends back when they visit. The Scout’s Honour (a mezcal-based cocktail that comes with torched marshmallows) was my favorite.
Jordan Rongers . 2022-04-27
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An excellent way to start a night out, great service from a fantastic team. Great selection of cocktails to choose from, complimented with a range of non alcoholic options. Highly recommended
Dean500 . 2022-04-20
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Really great staff. Friendly and unpretentious. It's quite a cool venue right next to the station. The drinks menu was really interesting too and there was a good mix of styles. It was good to hear the team were happy make anything off the menu too.
Connon MacRae . 2022-04-19
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Once a great venue, but seems to have lost the edge lately and needs a re think I feel. Still good drinks but last three times I've been slightly under whelmed from the heady first couple of years
John Wootton . 2022-04-15
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Refused a drink 10 minutes before our time slot ended. They had empty tables as well.
David Sims . 2022-03-29
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Lovely bar with a nice vibe. Drinks were lovely and really well presented. Our waiter, I didn't get his name, was amazing and so on top of service despite it being very busy!
Caroline Elwood . 2022-03-28
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Great cocktail bar with really nice, friendly staff. Good takes on classics and a lovely vibe inside.
Mike Booth . 2022-03-16
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Great cocktail bar with really nice, friendly staff. Good takes on classics and a lovely vibe inside. Nicely hidden away but known about enough that there's a good atmosphere.
magic27booth . 2022-03-16
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Great place with very friendly staff and amazing cocktails! Their menu is also so guiding as they have a map with the cocktails that have similar taste to the one you pick and it also has a map with the sour sweet, bitter and refreshing cocktails! I hope I remember them correctly! Below is a picture of a London something cocktail!
Maria Gkovedarou . 2022-02-20
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The vibes were nice, we ordered twice.Bit expensive but real talk, if you have moneys.. hit that.
Jonah Gray . 2022-02-06
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Amazing drinks and top tier service. 100% recommend
Edward Simon (Ned) . 2022-01-06
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Great service, awesome atmosphere, even better drinks! Had a fantastic night here and can’t wait to visit again!
Matt Spencer . 2021-12-20
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Came in for a few drinks after work and was met by very friendly staff, cocktails were delicious and the staff are more than happy to answer any questions you have when it comes to deciding on one of their amazing drinks! Would have to recommend trying their Gibson! All about that pickled onion life! I will definitely be coming back!
Tom F . 2021-12-18
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Bar is a great atmosphere but unfortunately many of the staff members are incredibly rude.
nate lee . 2021-12-18
MORE AT Google
Friendly staff, good service, great cocktails. Well done all.
Carole Jonah . 2021-12-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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