Based on 20 opinions finded in 1 websites
Based on 20 opinions finded in 1 websites
Nº 286 in 704 in Herefordshire, County of
Nº 93 of 207 British in Herefordshire, County of
Opinions
Unfortunately the restaurant at Westons was full so we thought that we would get a snack at Hellens. Bad mistake The menu was very limited. It felt like we had stepped back into the 1950's. Grated cheese and pickle sandwich (or you could have the grated cheese and pickle sandwich!). We both had the grated cheese sandwich at east with mayonnaise. It was very pappy roll with grated mousetrap cheddar. Neither of us ate all of it. Decent selection of drinks and ice creams. Very friendly service. Being honest try to eat before you go here otherwise be prepared for disappointment. The three stars are 2 for trying and one for being there but zero for the actual food choice and quality.
Davebwiseman . 2023-09-30
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Our coach company (GB tours ) make this one of stops on our trip to Ledbury. Lovely staff,nice tea and homemade biscuits
Helen . 2023-07-30
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Had a cream tea here before taking a tour of the house. Reasonably priced, delicious and nice to sit out in gardens in brilliant sunshine. Hope they can branch out into sandwiches or other lunch items apart from soup , but would need more space & staff! It would be lovely to have an alternative to the things National Trust properties provide. The attraction of Hellens is that it is still a family home & a family run enterprise. Loved the place, how I wish I lived near so I could visit every week!
Karen D . 2023-06-04
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Visited on a Sunday afternoon. Outstanding gardens and although it was busy it didn't appear crowded. The tea rooms were excellent. Very good choice of drinks and amazing home made cakes. Well worth a visit.
CarolineMidlands . 2022-02-04
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What a waste of resources this place could be a gold mine very very basic selection of food not a sandwich in site , i had soup cant fault it wife had coffee (cold) and scone very nice shortage of seats the lady serving was on her own its just so frustrating to think what this place could be making. The whole place is just falling to rack and ruin had a guided tour not really that interesting the house is just awful leaking ,crumbling and uninviting. The garden well what a disaster a few bits of modern art if thats what you call it pathetic veg plot i think i will stop now because i know readers will say i am just moaning its just a shame such a beautiful place is going to be no more in a few years the way its being run .
Guide797800 . 2021-09-15
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Lovely home-made cheese scone and a cafetiere of coffee - perfct way to round off a walk around the grounds and gardens (no entrance charge!). If I lived locally, it would be a regular stop off spot.
ashbyl2021 . 2021-09-11
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Visited gardens earlier and returned later in the day. Tea room is beautiful inside and lovely outdoor space with table positioned around a large pond. Lady who served us was so very nice. We had a cream tea for two and took home some strawberries all for £10.50. All were delicious. Highly recommended
handj114 . 2021-07-08
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Genuine home made jams and scones - proper tea - not overpriced - and you sit amid a load of fantastic old paintings to eat them. Plus charming and friendly service. Well done to the lady who runs this place. and makes the jams. Superb.
BristolPog . 2021-05-22
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We visited having walked round the gardens following the sculpture trail. Very nice cream tea, nice scone with enormous cafetiere of coffee - enough for 3 cups. Friendly waitress wearing face shield. All tables outside at required distance.
tyci114 . 2020-09-12
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4 friends, 1 a birthday girl, organised an afternoon tea at Helens, brilliant food lovingly prepared by Sam who was so nice and caring, provided us with excellent service and she served us with a smile at all times and made sure that we had all that we needed, extra tea and coffee and milk. The gardens are also worth a visit, peaceful and quiet, teaming with lots of butterflies and bumble bees. Excellent afternoon
teacuppie . 2019-08-07
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This beautiful old building has an amazing history. I particularly liked my visit as this home seemed to be left in the condition that it originally had been. The experience was very enjoyable for me as I love history. After which we all tucked into a traditional tea with lovely cakes.
globetrottingninna . 2018-08-14
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We chanced across Helens a historic Manor House, before a tour of the house we had the statutory cup of tea and cake. The best lemon drizzle and carrot cake I’ve had for some time, exactly as they should be and a pot of tea for 2 which provided 6 cups of tea and more. The staff are friendly and chat. A very pleasant afternoon and excellent value and service
Glenwood2541 . 2018-06-17
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Great cakes and lots of tea, friendly service and not rushed. Take time before or after a house tour for refreshments as well worth it.
Leonora C . 2017-08-21
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It is nice to see that the tea room can be rated as a separate entity to the house as it holds its own and compliments the tour perfectly. The tea room offers homemade soups accompanied with fresh homemade cheese scones or homemade cakes and cream teas with a selection of potted teas. The standard of baking was wonderful. The cake we ordered was moist yet light and full of flavour with a delicious buttercream filling. We also chose to have a cream tea with home made scones, jam and clotted cream. The lady running the tea room, she is also the baker, was very friendly. Nothing was too much. The same could be said about all the staff.
jenkinri . 2017-08-21
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Really friendly people both in the house and the tea room. This is a beautiful property with an intriguing history. At the end there are lovely grounds to explore and a wonderful tea room. It is well worth a visit.
Sparksterful . 2017-08-09
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We had a very pleasant cream tea after a tour of the house. No cream, but the rest was great, sat in the sun in the garden.
Jeff1903 . 2017-05-24
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Apres avoir visité l'une des plus vieilles demeures anglaises , allez au salon de thé pour déguster les excellentes patisseries typiques à cette région . Vous repartirez avec le palais riche en saveurs sucrées !
K1696BRrobertd . 2017-05-17
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Tomamos el té y tarta en la preciosa zona de jardín después de un tour de la casa solariega. El Victoria esponja era casero y se sirve con crema y el verano fresco frutas. El té y tarta era trajeron a los niños que estaban ayudando a los tes y nos sorprendió su polite profesionalidad.
PebbleL . 2015-05-27
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El té era maravilloso, pero la casa es excepcional. Una joya. Estoy listo para moverse demasiado marcle y comprar hellens!!! La excursión fue informativa e increíble. Por favor, visite esta maravillosa casa que aún está habitada. Usted será maravillados con la casa y la historia. Jeri M.
jeri638 . 2014-10-25
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Recientemente visité Hellens y disfrutamos mucho de la visita de la casa guiado por su curador, Nicholas Stephens, después de lo cual, nos invitaron a disfrutar de las opciones de salón de té de la mansión. Nuestra recepción era cálido, el té caliente y refrescante y los pasteles eran todo fresco y casero. Los alrededores eran rústico y cómodo a y había mesas con sombrillas justo fuera. El costo de un té y un trozo de deliciosa torta, una generosa porción podría añadir, era más que razonable. A £1 una taza, desde que llegué cuatro tazas de té con una jarra de leche fresca, y otro £1 por el pastel ... que no me equivocaba. Así que, tanto si se desea visitar la casa, visitar los jardines, o ambos; no se pierda el salón de té.
bd m . 2014-07-14
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Home cooked food. Very reasonably priced. If the weather is on your side a lovely place to sit outside.
Alan C . 2014-06-09
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41 Opinions
I arranged a lunch here for my walking group of 40. The meals were excellent and served by friendly staff. It was a most enjoyable occasion.
1770 Opinions
Beautiful scenic spot, absolutely stunning. Dog friendly. Food was amazing and atmosphere good too. Boat was running as water was too high but didn’t matter to us!
12 Opinions
Only went in for a Latte - great flavour/strength. I have to write 100 characters but only went in for a coffee!
578 Opinions
Rude, extremely disappointing, shocking and disrespectful staff! We arrived after making a booking the day before. I booked 2 Adults, 1 child aged 2. The booking itself was pleasant. We got slightly lost, rang in and again very pleasant. Arrived 7 minutes late and walked into a very ‘local’ pub feel. All eyes on us. We were told by the bar person that they were glad we found them. A woman appeared and looked at my Grandson and commented ‘we don’t have highchairs’ I commented that I’d booked ahead with a child on the booking? She said she would go down in the cellar and dust something suitable to bring up then asked me if I had a chair in my car???!!!! We approached the bar and I said I was confused as I’d booked a child ahead of coming. I was ignored, I said once again and the younger woman behind the bar looked at me and in a slightly raised voice utttered ‘well, yes she’s gone to get you something hasn’t she!!’ Based on this experience I told my Friend we were leaving as being treated like this was way beyond acceptable. I wasn’t happy and I let it be known! My Friend and I were left shocked and felt we had been treated appallingly by 2 extremely rude women. Whilst we were putting my Grandson in the car the older women came out and further patronised us with her offering of a dusted off cellar chair and we told her that her colleague was vile and it had gone beyond the chair. She walked off. Having read through the reviews I can see hands have changed and so this may be why I didn’t receive the reputation I had heard of. I have the feeling they felt they were above us! I’m not easily impressed so their Morgan cars and gold large Baroque chairs only further deepens my suspicions that they think they’re better 🤣🤣
17 Opinions
As we entered the lovely lady came to us with menus. Food was brought to us on hot plates and presented very nicely. We all enjoyed what we had. Thankyou will return.