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4.5

Based on 67 opinions finded in 1 websites

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Nº 85 in 226 in Mid Devon

Nº 20 of 55 Other cuisines in Mid Devon

CUSTOMERS TALK ABOUT DISHES WITH..coffeecookedbacon
Score
OpinionsNoteTripAdvisor674.5

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Lovely breakfast in a nice, clean environment. Nice friendly staff. There are plenty of areas to sit outside if you have a dog or the weather is nice.

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Gill W . 2024-12-10

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Again, had a Brilliant Breakfast at Helen's Service was second to non and breakfast cooked just as I liked it.Will definitely be back.

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J & P . 2024-09-13

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The places looks the part as an american themed diner - Tarantino posters, Marilyn Monroe statue etc. In the US though, customer service is generally excellent, which makes this place really incongruent. Aesthetics aside, it's really a glorified burger van. Food (beef, gammon) is often out of stock. One of our group had a roast where one of four lumps of chicken was completely inedible - it was a rock hard mess of gristle. None of us could figure where on a chicken this was from. Another had a chicken curry with chips which looked like half a tin of yellow Aldi curry next to a small pile of McDs fries, and three french bread slices. The food is at least cheap though, so that's somewhat forgiveable (I'm trying to be positive here). Worse though is the general grumpiness of staff - you feel like you're hassling and inconveniencing them by wanting to order or pay after. Everything is sighs, moans and frowns - they all seem super stressed and can't handle what they're doing. They should add a poster of The Goonies to the wall, because the woman in that seems to be more an inspiration than american diners. Even the young employee running around cleaning tables - I overheard an elderly customer say "you must keep fit" and the employee replied "its a pain in the arse". This isn't a great attitude. You will never hear "welcome! How can I help?" or "how is your food today?" or "is everything ok?" or "thanks for coming, see you next time!" or anything like that. If they upped their game with customer service and learned to smile and ENJOY running a business then it would be a huge boost to the place.

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Tom W . 2024-09-06

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We live local and went up for ice creams with 2 young children. One wanted a cone the other a Sundae, both available and heavily advertised on their menu and website. We went to place our order and a very rude and flustered member of staff " no, can't possibly do a Sundae, far too busy for that" continuing to mutter under her breath. So we left, with 2 very disappointed children, and the toddler having a meltdown. Our first and last visit.

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jemrow . 2024-09-03

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Decided to go with a group of friends for breakfast. Checked opening times before we left. Arrived 11am Saturday morning. Closed.

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GB . 2024-05-21

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Easy to get to off the M5.. I'd describe it as an upmarket truck stop. Nice area to sit outside. Fast efficient service. Reasonable prices for excellent food. Kids eat free! Well done to all the staff and owners.

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Vivien W . 2024-05-10

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Not open until half 7, though it states clearly open by 7 which we came off motorway especially for! Very disappointing.

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Aj C . 2024-04-24

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Discovered this diner last summer despite living in the area for 12 years! Now it’s our go to place for breakfast and burgers. Really good food and reasonable prices, this time my husband had the mega breakfast and I had a chilli beef burger with cheesy chips. Very filling and no need to eat much again all day. 5* and we’ll be back soon!

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Clareb74 . 2024-03-24

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Lovely diner with friendly staff, family run. Love what they do. Clean efficient and very good service and food. Excellent stop off on a trip. Easy access.

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Anne O . 2024-03-18

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Having already walked 8 miles was a good place to stop for coffee. That was the intention! Ended up eating a breakfast baguette. Enormous but delicious. Would highly recommend. Didn’t really eat for the rest of the day!

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mcopen3 . 2023-11-20

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Great food and service. Well worth the money. Parking good. Not rushed. Clean environment. Well done.

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Sue P . 2023-11-18

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As a family of 4 with an 11 year old and a nearly 2 year old we were just about to join the m5 and needed breakfast. We put in restaurants on our route on google maps and Helen’s Diner was a 5 minute detour.. We took a chance and went to check it out, not knowing what we would find as it was situated on a industrial estate. When we arrived we were surprised! It looked great and had loads of free parking and some nice outdoor seating as well. We sat at a booth and were told by the young waitress that she would come and take our order from the table. She did fairly quickly despite having walk in customer ordering take aways and she even brought over a highchair for us. Unfortunately the coffee machine wasn’t working but these things happen, we could’ve had a standard coffee but opted for juices. Our food came out really quickly and hot. The portions were crazy big! We had breakfast baguettes and sandwiches and they were all lovely. Definitely value for money. The kids were given a free bag of chocolate when we left and the staff were really friendly. Would definitely return to have another meal and to try the sundaes!

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Jessica T . 2023-07-26

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Everyone so lovely here. Great food. All cooked fresh. Tastes amazing. Sundaes look and taste the best!! Great choice of food, cakes, ice-cream. Snacks. meals. Highly recommend going here :)

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L5726IFmarianneb . 2023-05-13

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Great breakfast never dissapoints.. lovely cheery staff ..Great price..lovely hot food..plenty of parking

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JWROLFE . 2023-05-06

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Another fantastic meal here. There’s something for everyone, light bites and HUGE meals. Nothing is too much trouble. Great staff, setting and awesome food. Thanks for always making my special requests 😍

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Relax49176627538 . 2023-04-28

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Friendly service, friendly atmosphere. Delicious food, tasty bacon sarnies, lovely selection of food and drinks. Summer icecream is amazing there. Overall a lovely place to go for breakfast or lunch.

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L5726IFmarianneb . 2023-02-24

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Once again we returned to Helens Diner for a breakfast meet...and once again we weren't dissapointed!! 18 of us enjoyed a fabulous feast. locally sourced food, cooked freshly, and served by the loveliest staff you could meet...can't praise this establishment enough..we'll be back again...soon..thank you Helen

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johnrZ5190PN . 2023-02-04

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Best breakfast I’ve had! So tasty and the staff are very friendly. It’s such a lovely place to sit in and eat, love the American theme. I went for the mega breakfast and you get loads and for the price it’s such good value for money. I will definitely be coming back !

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Diner1223 . 2022-09-17

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What a gem! Superb freshly cooked breakfast at very reasonable price. Only 2 mins from the M5. Friendly staff and ample parking. Definitely on our 'visit again' list.

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603colinc . 2022-08-13

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Don't be put off when you turn off the road into Business park, as you are in for a treat. Found this diner by Chance and thought we would try it for Breakfast on Sat morning. The diner is done out retro style. Lots of Elvis and 50s/60s memorabilia. The breakfast was great and hot,the staff were lovely as was the background music. Will definitely come back again when next in the area.

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johnkG6241PS . 2022-07-16

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I enjoyed everything about that breakfast, it's very difficult to find anything to complain about!!!

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AdamDable . 2022-05-06

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Oh dear .. breakfast baguette ..sausages frozen type and tasteless bacon ok hash brown ok .. coffee like dishwater so over priced for quality of food wish we had pushed on and visited the garden centre !! Staff unsure of prices .. order was forgotten after 30 mins we asked a question and we were greeted with huffs and puffs cook came out dumped plate in table .. no condiments and no cutlery !! Dreadful !!

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P J . 2022-04-30

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Visited there today very warm welcome by the staff. Very good service and very cheerful. Food was good hot and plenty of it. Coffee was good too plenty of parking and a clean environment.

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johnsB3086VK . 2022-04-22

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Helens diner does an ok breakfast at a reasonable price, however when your told there will be a 50 minute wait for that breakfast is it worth the wait…….no. I do not mind waiting 15 to 20 minutes for food in nice surroundings but a wait of 50 minutes in a diner which isn’t the warmest place to sit and wait is taking the biscuit and in the long term will lose you custom. My advice is get yourself another cook and get your customers served quicker.

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Sagi1960 . 2022-03-05

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Came with family and sausages were pink to expensive and milkshake made a family member threw up. DO NIT COME HERE

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josephine_bear . 2022-02-26

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Decent breakfast. Had the skinny breakfast and it was just the right size. Good quality bacon sausage and egg which makes all the difference. Polite friendly staff. And the reviews about the ‘lady with the red hair’ must of rubbed her up the wrong way....

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marksZ2671XV . 2022-02-07

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Popped in on our way to Cornwall. Part of the diner is accessible for dogs. Lovely outside seating area. Had their standard breakfast, which was excellent value for money and delicious. Great coffee too. They even gave our dog a little treat too, which he...

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Hkroon . 2022-01-21

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Booked through Helen for our breakfast meet and cheque presentation of £510 to children's hospice South West. Lovely staff, great breakfast, packed with local produce, and nice ambience. Everyone commented on how nice the food was, good price also...thank you Helen

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johnrZ5190PN . 2021-12-04

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Further to the review by Mr Rolfe, attended today with others from my motorcycle club, the Blue Knights, for a breakfast meeting and cheque presentation to a charity we support. This was my first visit to Helens and I was very impressed by the surroundings,...

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Patrick S . 2021-12-04

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One of the best breakfasts I have had. Lovely local produce and friendly welcoming hosts. Highly recommended.

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davetU633WT . 2021-11-02

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Recycled this place after seeing in MCN, well it didn't disappoint, had the all day breakfast which came out covering the plate. Locally produced bacon and sausage which tasted andsome. Clean and tidy with plentiful cheerful staff. Will be booking a breakfast meet for my...

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JWROLFE . 2021-10-08

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We've been here a couple of times. Really good prices and food is always freshly cooked. Staff are friendly with a nice, relaxed attitude. Not really the place if you're dieting but they do provide salads if you prefer. Burgers are lovely and chicken chips...

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2IS2 . 2021-09-08

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Excellent breakfast, well presented, lovely bacon and sausages, friendly staff, and reasonably priced, what more can you ask for

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Inspire18730998997 . 2021-09-04

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Breakfast is large, well cooked and fresh, most people will struggle to finish it. Amazing value. Our meal dishes available, many only a fiver. Only 1 mile from the M5 junction 27 and easy to get to with good parking...try it!

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Derek F . 2021-07-20

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Asked for no tomato which I got tinned tomato then complained instead of changing my breakfast took off tinned tomatoes but left juices all over the rest of th breakfast

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310daza . 2021-07-05

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Just been back to Helens for the for the first time since Covid, My son used to have the all-day breakfast nearly every week and always said it was the best, he had the same today and said it was even better if possible ,i...

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Mick G . 2021-06-07

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After seeing the photos and reviews for this place I just had to try it. I was not disappointed. The diner is easily accessible, being only 50 meters on the left as you enter the industrial estate. At 1.00 in the afternoon there aren't any...

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lyndonharris . 2021-05-19

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Stopped by today for a bacon sandwich, sandwich was cold not cooked fresh, must of been sat overnight, thick uncooked rind on the bacon topped with watered down cheap tomato sauce, as you can guess I won't be back.

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coach6569 . 2020-11-27

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Have to agree with the review below. Didn't have a great experience here at Helen's Diner and sadly won't be back. We usually use a truck stop up the road, but they were closed so we thought we would try here. There was a large...

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Milvertonfamily . 2020-08-28

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I’ve come to this restaurant twice this week and the foods ok,burgers aren’t great but the staff are so rude ,not welcoming at all especially the red headed woman serving. Will definitely not be going back

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L1215ZMchrisc . 2020-01-28

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A great place to stop off for breakfast. Food is good, plenty of it and good value. Staff friendly and obliging.

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Susan H . 2019-11-23

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Delicous food and Very friendly staff, We always go for 1/4 pounders with egg,bacon,onions,cheese absolutely lovely, good value for money and much more filling than mc donalds and the thick shakes are gorgeous also, we love this place

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jakeverm2 . 2019-10-03

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fantastic food great prices and outstanding customer service well done to you all would recommend 100%

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Kerstan C . 2019-09-15

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Came here for the first time for breakfast! So glad we did... lovely little diner!! Great food and friendly staff... free carpark so easily accessible! Good coffee too which is important 😉 Will definitely return!

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Couto83 . 2019-09-07

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Called in on the way to Diggerland for a big breakfast and was so glad I did. Breakfast was just right size, hot chocolate with cream and marshmallows for my son along with a child’s breakfast which turned out to be free! Lovely place and so very friendly. Will definitely return! Thank you

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UK00DJ . 2019-08-23

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I recently discovered Helen's Diner, and am so happy I found this fantastic and great value for money cafe.The staff are always smiling, and waste no time serving the delicious freshly cooked food from the very extensive menu.And the value for money? On receiving your order, you'll be amazed at the generous portions you're served. Absolutely fabulous ! All food is freshly cooked to order, and served piping hot All this, plus outside seating to be enjoyed if that's what takes your fancy.So, if you're looking for the ideal place to eat, with freshly cooked generous portions, at an extremely reasonable price, check out Helen's Diner. I guarantee you won't be disappointed.

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peted577 . 2019-08-12

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Well worth a detour, decent food, bigger menu than you might expect, good value and friendly and efficient staff.

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bigkeithb . 2019-03-10

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Been here a few times for breakfast and it’s very good for the price. The service is spot on and very welcoming

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roryb85 . 2018-12-09

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Opens around 7am until 3pm M-F and 2pm Sat but absolutely fantastic for a traditional full English breakfast and lots more freshly cooked to order at incredibly reasonable prices. Spacious seating, beautifully clean and friendly helpful staff. Situated 1 3/4 miles from the M5 junction 27 at Hitchcocks Business Park south on the B3181 towards Willand it is also a super cafe if you're staying at the nearby Tiverton Travelodge. ,

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rivet58 . 2018-11-18

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Would certainly recommend. Went with friends to celebrate a birthday and we recieved excellent service,the all day breakfast could not be faulted and was very reasonably priced. 5*

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Wendy J . 2018-11-02

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Lush food, friendly staff. Contacted the night before to check availability, they replied straight away. Visited with my sister, 4 friends and our baby nephew in pram. Friday mornings super busy so we were lucky to get it. So glad we did! Many thanks, we'll be back!!

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nicolacX6405WD . 2018-11-02

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Unfortunately despite checking the Facebook page on Sunday evening and Monday morning, this establishment was closed on a Monday morning. We were travelling to Devon as a family and had decided that, even though it would be a detour, we would have breakfast at Helens Diner. Establishment owners have a responsibility, even if there has been an emergency, to keep its clientele and prospective clientele informed. There is nothing worse than turning up at a business and find the doors closed.

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romech . 2018-10-26

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Helen's Diner is gaining a very favourable reputation in the local area so I thought I would take a look. Situated on Hitchcocks Business Park, which is off the B3181 road which goes from J27 of the M5 south to Willand and beyond. A clear sign directs you off the road and gives directions to the generous sized car park next to the diner. Think forest wooden cabin or Goldilocks and the thee bears and you will have an idea what it looks like. Very neat and tidy outside with a wheelchair ramp and a lovely garden with shrubs, rose bushes and tables made from large wooden cable drums. Inside it is neat, clean and a blaze of colour from the table cloths to the wall decoration. The menu is comprehensive but favours the burger, chicken, sausage and chips type of meal, all at very reasonable prices. The all day breakfast for £4.99 is splendid value, cooked to order and brought to your table - love the tea as well with not a hint of a chlorine taste. Well spaced out tables so don't feel on top of anyone else. The staff are extremely friendly and the owner ensures that your meal is cooked to your requirements. You can pre-order your meal by phone and local delivery is available on orders over £10. I will be back as there are so many items on the menu that I need to try. I have two observations: I would prefer to see caps on the red and brown sauce bottles and my wife has commented that a mirror in the ladies toilet area would be appreciated. Don't miss this oasis if you are anywhere near Willand, particularly if you are a family and need a break from driving.

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Clive J . 2018-10-05

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We drove down from Barnstaple to visit this restaurant as we were informed by friends how good it was. The breakfast we ordered was excellent! Absolutely delicious! Well worth the visit and we will be returning! Lovely setting, clean, friendly staff, great coffee! Thank you!

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Julia Jane G . 2018-09-11

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Found this hidden gem as me and my fiancee wanted a cooked breakfast, lovely interior, very cheap and good quality food the staff were also very friendly.

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kieronm137 . 2018-09-06

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This is a café on an industrial estate that serves good basic food at a very attractive price.Clean,loads of easy parking,recommended !!!

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Ray H . 2018-09-04

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Would recommend anyone to come to this cafe, very friendly staff that make you feel very welcome and absolutely beautiful food will come back if in the area

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Kelly A . 2018-08-22

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Very good food , friendly staff . Plenty of parking , went with my daughter for something to eat clean and tidy

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jojarman1964 . 2018-06-18

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What a little gem this working mans cafe, wonderful food, very clean, very friendly staff, at very good prices. I would recommend this to anybody from working people to families. They cater for everyone, this cafe is going to be my regular cafe well done to the staff and management

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trucker62 . 2018-05-27

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Nice warm welcome and an excellent breakfast. Great choice and regular events at site with plenty of parking space.

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bobjeffray . 2018-05-25

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Popped in and was tempted by the all day breakfast. Lovely full cooked with a choice of beans or tomatoes. Very friendly and welcoming place.

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394harveyh . 2018-05-11

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Was driving to another cafe and saw this one.It was a portacabin on an industrial estate,the decor was better than I expected.I had the £4.99 standard breakfast and it was probably one of the best i have tasted,and the service was very good.Would highly recommend Helen's Diner and i wouldn't hesitate to visit again if in the area.

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No1PaulC . 2018-03-29

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Great breakfast stop good value for money staff friendly lovely garden to sit in on a good day very clean.

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normandy1949 . 2017-11-05

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Came here with my mum. Great value for money, really good food too. Staff really nice. Well done guys.

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Wendy B . 2017-09-08

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The best breakfast/lunch/dinner in devon with a great price. Always look forward to coming and eating here. Fabulous people cooking great good food. Such a range of variety too.

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Kaima T . 2017-08-04

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Been to Helens Diner in Willand a few times and the food is always great. Freshly cooked and plenty of it. Huge menu to choose from. Totally recommended

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Outlaw703 . 2017-08-04

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