Helene's Tea Room in Ribble Valley

I had the full breakfast and my wife had the half breakfast which was just as big, the quality of the food was exceptional, so obviously we will both be back very soon..

What an absolutely amazing tea room, just off the main streets of Skipton My friend & I called in after seeing the sign board when leaving the canal path Very welcoming, good choice of food & drink. We ordered a sandwich each & a coffee, we're shocked with the amount of food on our plates. Everything was fresh & tasty, shame we didn't have room for one of the homemade cakes...maybe next time

Amazing hot chocolate and lemon drizzel cake for extremely reasobable prices (two large hot chocolates and a slice of cake for £8.25), and a nice cosy atmosphere.

Absolutely lovely little cafe with very attentive staff and delicious food - fab freshly made bacon sandwiches. Very reasonably priced too, will definitely be returning

Lovely cafe - friendliest staff and huge portions !

The staff are very nice and the pig and blanket sandwich was definitely delicious and the tea was too

Really surprised at the previous reviews on here as went for lunch today, the food was delicious and plenty and the lady Janet couldn’t have been nicer, not just to me but everyone in there. Great coffee, gorgeous food and the carrot cake was soooo good. It’s a little hidden away but def worth seeking out. Pretty pink shop front on Coach street near the bridge,

Had a cheese and ham toasty which came with vegetable crisps, salad and coleslaw and finished off with carrot cake and a gingerbread coffee. The food was absolutely delicious and the portions were large. Atmosphere friendly and cosy and the price very reasonable. Will definitely make this a regular place to visit when out in Skipton 😊

I just ordered scones with clotted cream and jam but it was so fresh and tasty. Nice shop. Not overly crowded. The tea was served in a china tea pot.

Best battenberg cake ever 💝🍰 Lady was very sweet and hospitable too.

Wow! The Manageress needs to go on a Customer Service course! Our order was wrong, Janice (I think was her name) was abrupt, complaining to the waiter in ear shot of us that "she didn't need this right now" when we were paying by card. Other reviews about mismatch China was true. My jacket potato was actually lovely but the toasted sandwich was just a sandwich (not toasted). We felt very uncomfortable and couldn't wait to get out of there. Didn't even stay for cake! The young lad waiter was great though and couldn't do enough for us. Wouldn't go back

We popped into this cafe roughly at 2pm, the waitress, think her name was Janet - served us and the atmosphere just felt a bit off, we sat down at a table and we ordered our food, when our food came my order was wrong - I asked for a toasted sandwich and got just a normal sandwich, not major I still ate it and it was lovely, crisps were borderline soggy like they’d been open for a few days, and no coleslaw came - we then queried this and the waiter said “we’ve run out”, Our food was lovely, we were going to get some cakes - however we overheard Janet say her baking day is on Monday! Keep in mind we have come on a Friday, it totally put us off thinking the cake was Four days old! She also did moan a lot and turned a group of 6 away as she couldn’t be bothered to move the tables! Nice visit to SKIPTON, but the service was very poor.

Superb little team room serving a great all day breakfast. Lovely staff too.

We popped in to Helene's for morning coffee but were tempted by the scones. They really did not disappoint - the best we have had in ages. Watching what other people were ordering we noticed that sandwiches etc are made to order, so are really fresh too.

Very busy day in town, you might think cafes would capitalise on that. Not this one. Several people were turned away from 2pm as they had stopped doing sandwiches, leaving tables empty. One chap muttered as he was leaving “I thought this was a cafe” to which one member of staff said quite loudly “we may be a cafe but we stop doing sandwiches at 2pm”. She might not be wrong but I did not know where to put my face to be honest. Just made for a not very customer friendly atmosphere! Young lad at the till was very polite. Can’t say they were rude to me but there was just a vibe in there that was off. Chalk board could do with filling and looking better. Can’t say I had an issue with the price or charging, and the food was ok, cakes certainly looked great. But with all the cafes in Skipton, I won’t be going back here…

Like school type tea shop . Nice lunch and cakes ..Good service from a very polite young man .. would definite revisit

Oh my lord. If only we'd read the reviews first. I don't know what the waitress' problem was but what an attitude. Cream Scone was advertised as £6.75 with tea or coffee. We were overcharged by £2 each due to not having a plain coffee, which was not stated on the advertised price. When we queried the price charged the waitress was very rude. We definitely will not be returning or recommending to anyone else. And don't even get us started on the hair in the coleslaw. Rude, rude, rude.

If you like value for your money, then this place is not for you. Sandwiches and drinks priced too high. The offer for a cream scone and coffee needs to be fully explained, as apparently we were charged an extra £2 each for having milk. The scone wasn't worth the money, as it was small, just a thin scraping of jam, and a tiny dollop of clotted cream. We won't be going again.

Just popped in for a cup of tea greeted by an extremely agressive sounding lady who I took to be the owner.I don't think that she would have lasted if she had been staff. as itwas alittle late in the afetrnoon about 3.30 I asked politely if we were ok for tea - "Yes but just tea" she barked. Tea was fine served in lovely mismatched china. We drank up and left only to be encountered by another lady on her way in who also incurred the wrath of the owner "We're Closed" she snapped. This was despite the open sign on the door. I ceertainly won't be going back

We were greeted at half past two with, "We have no food, it's drinks and cakes only. " There was only one scone left £4 with butter. I had that and my wife had a piece of coffee and walnut cake. The food was alright but the Cappuccinos, whilst in resplendent cups, were diabolical. I can safely say that it was the worst cup of coffee that I have ever had. For £3 it tasted like it was entirely devoid of coffee and consisted of lukewarm milk. It was that bad that I left much of it.

Don't really know Skipton but fell into the Tea Room yesterday. Nice bacon butty, coffee average. Other places nearby which are more to our liking.

The food was good, though they messed up our order. We all had sandwiches which they said came with salad, coleslaw and crisps, no one got the crisps and they didn't say they ran out or anything. They also sent us over 2 cappuccinos, when we order one, then we said we only ordered one the waitress was very, very rude to us and said its our fault because we wanted a different kind of milk and we confused her. Never been spoken to like that by someone in a cafe before. The cappuccino, if you can call it that, was a watered down coffee with hardly any milk. If you can't make it due to it being decaf and oat milk, just say and we could have ordered something else. Don't serve something that looks like bog water and doesn't taste much better. The staff also didn't wait until we left to start talking about us being difficult customers because we ordered a cappuccino. Honestly terrible customer service and wholeheartedly would not recommend due to the staff there.

Nice place to visit but very moody waitress, got parts of the order wrong but pretty much gave us the "well it's what you told me and you confused me" food was okay, missing crisps and the cappuccino was like bog water hardly any milk. I appreciate with oat milk it's a more specific request but overall family shoddy experience

First visit to this lovely tea room. Ordered a cappucino and pot of tea. Good price, beautifully presented in china tea pot and cups. Very nice welcoming member of staff. Would visit again.

Reviewing as a takeaway, the experience was not good. Took a long time to take the order of 2 sandwiches 2 coffees and an orange squash even though it was quiet. When it came it was just a very simple filling, one plain cheese and soggy tuna mayo, no salad or sauce/dressings on cheap white bread (even though I ordered one on brown) and it cost £19 which is extortionate for what we got. Probably better as an eat in, maybe you get more with an eat in to justify £7 for an awful sandwich

This sandwich was more than just a sandwich,packed with ham and homemade pease pudding giving a little cuddle inside with every bite.This was the all inclusive sandwich backstage pass supernova. The only disappointment was the last bite and experiencing how near death feels as the last of the sandwich fell into my abdomen. I would recommend Helene's sandwich to everyone ⭐️⭐️⭐️⭐️⭐️

We have been here twice now and thoroughly enjoyed it our food was spot on on both occasions my jacket potato with chilli was gorgeous and my partner's full breakfast was the best she's ever had. I have read some negative reviews about having no atmosphere what do those people want singing dancing and plate spinning!! It's a tea room and a lovely one at that don't change anything especially your quirky display of teapots! Don't worry we didn't pinch one. Thanks again for a lovely lunch x

The food and service was good; but there is no atmosphere. As well as my friend and I, there were a few other tables and you could literally hear a penny drop. I was reluctant to chat as it felt like everyone could hear our conversation. Not good. Why don’t they have the radio on? It desperately needs some background music. The food was nice, I enjoyed what I had. I won’t go again as I don’t want to have lunch in somewhere where everyone else is listening to my conversation. Sorry but it’s a no from me

They serve good coffee and excellent food without ripping you off. The best thing is they use proper cups not silly earthenware vessels.

Very clean cafe,but there's no atmosphere due lack of back ground music,it made you feel uncomfortable to talk to each other due to the quiteness apart from the staff talking about what there making for tea tonight and other family information which we had to...

Ordered 2 soups. Waiter asked if we wanted bread or sandwich with them and said sandwich with soup was part of a “deal” so ordered one with sandwich on his recommendation. My friend was expecting a roll with her soup, as stated on the menu,...

Love this home cooking cannot be bettered. All are food was amazing my wife and i were very happy with everything we had ,soup,salad ,sandwiches ,fruit cake and cheese to take back with us See you next time were in skipton home from home

A big thank you to the staff here who accommodated us for lunch, along with our dog, recognising that the weather wasn't good enough to sit outside. Lovely hot, fresh food, speedy, friendly service, we really appreciated it.

We use this cafe every September on our pilgrimage to Yarndale The food is very basic but lovely. Good value and good size portions. We ordered two meals and drinks which were served in good time. Sadly I set off down the stairs to use...

Our group of three couples were looking for a light lunch in Skipton, Helene's tea room looked interesting having read the menu in the window. There didn't appear to be many, if any, customers inside from what I could see. I got halfway into the...

I entered this cafe and was immediately told off for not wearing a mask. My fault that I didn’t have my lanyard showing exemption on show but as there was no one else in the cafe at the time, I did think a more gentle...

The staff couldn’t have been more accommodating and welcoming. We had our black lab with us and they provided him with biscuits. We stopped by for tea and cake which was lovely. The carrot cake was to die for.

Beautiful place, with the friendliest staff and gorgeous food. This is a gem of a place.. nothing a problem, prawn sandwiches were amazing

Such a delight, lovely afternoon tea, we always finish in here, when we are in Skipton.

We saw this little place yesterday and thought it looked nice. We were greeted by the owners mother with “ There are no toilets here but there are some in the car park !!! Ok so then “ and put your face masks on fair...

Excellent service. The staff were very attentive and offered us a refill of our own dog water bowl. Lovely little courtyard to sit in near the river cruises. Food was very quick and well prepared. Found by accident but would definitely visit again if in...

Lovely food, staff and friendly atmosphere. Quality food at very affordable prices. Now has a small area to eat outside too

We found this by chance whilst walking down to the canal. There is a small courtyard area which was a real sun trap. The service was good and all of the staff were friendly.

Our family of 4 had excellent breakfasts with wonderful service. Well recommended.

Went in to an empty cafe , was welcome with a don’t sit there.Then at 11.36 told will have to see If breakfast is still been served .The when we asked for scrambled egg ,there was uproar . Breakfast came swimming in water and sausage...

It's been about 12 months since were here and were impressed the first visit. We called in a gain for a late breakfast, have to say everything was still excellent. Staff very helpfull and pleasant, the place was very clean to. Still using china and...

If this well -situated tea shop got rid of the ill-mannered, short-tempered, white-haired older lady who works front of cafe, they would probably get more return visits. All the other staff are polite and kind and the food is good.

called in for hot chocolate, and a coke while killing time, waiting for coach to take us from xmas market. Both were served with a smile and very quickly, from the lovely staff, even though it was nearly closing time. great.

We visited as part of our trip to Skipton market. Upon entering we were greeted with 'you'll have to sit downstairs because there's no space but you'll have to order now then go down' very abruptly. In hindsight, we should have left at this point.We sat downstairs, which initially looked cosy, however the tables and chairs were right next to the toilet. We spent our visit with people stood constantly at our table waiting to use the facilities. Not pleasant at all when eating food! Really put us off.Despite being told no one would come downstairs to take our order, a lovely lady from the kitchen did come and take it. The other lady who brought our drinks was also very lovely and chatty. These 2 made us feel very welcome - thank you!As we came to the end of our food, the initial lady appeared and very rudely told us that we had 'a minute or two' to leave because she had people waiting to come in and she 'wasnt turning business away because of us'. We politely explained we were just getting our things together (despite not having finished our drinks), however she repeated the same again in a very rude manner. She stood with her arms crossed telling us it was very busy today and she had people who needed our table. The tables we were sat on had not been reserved. We wouldn't recommend a visit here unfortunately - it's a shame that one person can really spoil a place as the other staff were so lovely and seemed embarrassed at their colleagues behaviour. Not the start to our coach trip that we had hoped for.

We’ve been to Skipton many times, but this was our first visit to Helene’s. We found the place by accident as we were walking from the car park into town, so decided to pop in for breakfast. Everything was spotlessly clean and the staff were welcoming and friendly. We ordered two bacon and egg rolls, a latte and a pot of tea. The drinks arrived very quickly followed shortly by the rolls, which I must say were just wonderful. Both the bacon and the eggs were cooked to perfection and everything was piping hot. Good value for money, we shall most certainly be visiting again.

We have just had the most generous, lovely afternoon tea which would put many other well known cafes to shame. Selection of sandwiches with fresh salad, coleslaw and vegetable crisps, scone with fresh strawberries and cream, white chocolate, dark chocolate mousse, lemon tart, carrot cake, little blueberry muffin, mince pie for each of us with plenty of tea, beautifully served on embroidered cloths and with bone china. Not only that but if you are gluten free this is one of the very few cafes where you are very well provided for ( see the right hand cake stand in the picture - all gluten free). And extremely good value too with very friendly and thoughtful service. Very well done and we will definitely return.

Small, but cosy tearoom, tucked away near the Leeds Liverpool canal basin. Neat and tidy. Friendly staff. Quite a varied menu of cakes, snacks and light meals. Very reasonably priced and good quality.

Called for lunch. Friendly greeting. Food nice and fresh. Jacket potato and salad lovely but expensive at £7. Would call again and recommend.

Friendly staff and tasty food. Had soup and a half sandwich with salad and vegetable crisps. Really filling and no room left to try the lovely looking cakes.

The biggest compliment I can give any food is that it made me smile. From first mouthful to last, the scones with clotted cream and jam elicited exactly that.

Gemütlich, lecker und mit viel Liebe ... einfach nur niedlich und wunderschön

I kid you not, this is the best tea and scones I have ever had. The strawberries just made this and I wasn't expecting it. Proper cream and not the squirty stuff most places give you. Price was very good also.

My wife and myself went into this excellent Tea Room and I have to mention the quality of the sandwiches and the tea plus Cappuccino which made this quaint tea room somewhat special. If you are in Skipton don't hesitate to drop in for any occasion

Called in here Thursday 29 th August 2019,what an absolutely fantastic find .had soup and a sandwich followed by a cream scone ,all home made ,the four of us were blown away by the standard here ,a must if your visiting skipton .you will not be disappointed.

Tea in china teapots. Served in china cups and saucers. Home made cakes. Delightful! And that says it all!! To add anything further becsuse Trip Advisor demands it is superfluous!

We had the “mini”afternoon tea for 2. Absolutely brilliant, excellent value for money, delicious food in a lovely setting. Very efficient and friendly service, really added a lot to our stay in the Yorkshire area. Highly recommend.

Real thick ham in our sandwiches, lovely fresh chopped tomatoes in the tomato soup, generous salads & coffee that stayed warm to the end of lunch. And nice friendly staff. Recommended. (Went back for a cuppa & cake a bit later!)

Had a birthday afternoon tea. Brilliant! Everything was perfect and best of all could take leftovers home. Such a friendly atmosphere. Love this place. Thank you.

Staff always friendly & the food is fresh & tasty. Love the China.

visited Skipton nice and early and fancied a breakfast. chose Helens tea room.

My brother & I like to travel the world & source very special cakes. Yesterday we added another location to our select list. Before we left northern UK we looked for the best scones jam & cream with an English cup of tea in a town called Skipton a short distance from the Castle.

Two cups of restorative coffee on a day out in Skipton were served by a friendly and attentive team. Lovely atmosphere, great coffee and delightful surroundings. What more do any of us ask?

Had a lovely lunch and would recommend it. It has a large menu. Close to the canal boats

We booked afternoon tea for our hen party and it was fabulous! The ladies closed the shop and we had the place to ourselves! Everything we ate was delicious, two particular highlights for me were the scones and a chocolate slice! Would definitely recommend.

We had sandwiches made to take away from here, lovely little shop and very friendly. Definitely recommend.

The Visit We Had Here Was Delightful, The Soup Was Delicious And Ever So Fresh, And As For The Staff Well They Were Just So Friendly And Welcoming. Thanks Guys.

Had a delicious homemade soup deal with a tasty sandwich and salad and crisps! Very good value! Followed by a pleasant coffee and delicious homemade cake! Very satisfying! Would recommend a visit to Helene's Cafe!

Tried 'a bit of everything ' over the last couple of years .....never been disappointed!Valentine's. Xmas. Birthday..........never been taken for granted as a regular!......Janet and family work so hard to make their tea shop friendly and welcoming X X

Great little find. They serve delicious cakes and fantastic cups of tea 😋

Lovely staff and traditional Yorkshire tea! Fantastic!! 🍰

Lovely little cafe. Friendly service, decent meals for fantastic prices.

Fantastic little find, great value and very tasty

Food was lovely and service was good. I went out with a group of friends with various food allergies and they were able to cater to most - if I’m out in skipton again I’ll definitely come back

Absolutely delightful....go nowhere else for tea and cake or scones....wonderful and a lovely warm welcome. Thank you

Arrived 45 mins before closing and were greeted with “we only have filter coffee” which wasn’t a problem to us. Then told “the kitchen is closed” - we said we only wanted tea and cake and were told, “no one has been in for 45 minutes”.

Really friendly and fresh food .

Really friendly staff and fresh coffee and food. Had the best egg Mayo sandwich I have had in a long while. Also happily and willing to provide child option

Small cafe over several levels accessible only via stairs. Lovely atmosphere, quick service and good food. 2x Farmhouse Platter, Pot of T and Latte, £19.

We chose to visit this tea room because it is very close to the car park. What a great choice! The tea room itself is beautiful, very quaint (and I mean that in a lovely way) and very clean. The food was lovely - we ordered cheese on toast and were offered so many options - how many slices, salad or no salad, type of bread...so thoughtful. The staff are very friendly, treated us like friends not customers. We werent planning to return to Skipton this holiday but might just have to!

Visited Skipton today and came across this Helene's tea room , lovelly little place with everything served just as it should be right down to the little tea cozy, try the Lemon sponge cakes it's lush. 5 out of 5

We're staying near by and this was a great place to get brunch. I enjoyed my meal and tea very much

Didn't have scones and the old lady serving wasn't very happy. However the coffee was quite nice and it was quiet and relaxing. 3 stars today I think..

Had a mug of Americano coffee & 2 crumpets for £4. The place is bright & airy, not very large but there were a couple of free tables. Pleasant, friendly staff. Plenty of butter for the crumpets. The tearoom is on Coach Street in a central part of Skipton, near small shops & not far to walk to the market. A large car park is nearby on the canal-side. There are about 4 steps up into it with a handrail.

Paid a lovely visit to Skipton today with my husband and daughter. My husband suggested Helenes tea room as it had five star from trip advisor. so disappointed with it. I have a nut allergy and when ordering a toasted tea cake if it had any nut ingredients. The lady serving sighed as if I was a nuisance, then lifted a lid off the bread bin to produce Aldi brand of teacakes. So much for homemade! a smile would not go a miss I am puzzled as to how this has five stars.

Lovely coffee or tea and delicious scones. Well worth a visit.

Had lunch here on the way back to the car and it was lovely reasonably priced and good atmosphere. The only down side is the food took a little big too long to come.

My Wife and I while in Skipton called in for a snack the homemade cakes where delicious the cheese scones probably the best I have ever tasted service was fast and friendly Helene's is one tea room I would recommend to any one and well worth a visit

After a walk around the town, we stopped here for a cuppa. My husband chose an Americano and a scone with jam while I had a pot of tea and a buttered scone. Everything was fresh and tasty and beautifully presented and extremely good value. The staff were very friendly. We’d definitely return.

Popped in for a cup of tea and couldn't resist a scone. Wow it was amazing, layered up with strawberries, jam and cream with an umbrella too!! It tasted even better than it looked so light and fluffy. Definitely recommend if you are in Skipton

Called in for a light bite and ordered sandwiches. They arrived quickly with a good serving of salad and vegetable crisps. Very nicely presented and of excellent quality and value for money. Very pleasant staff. Would recommend.

Tea time treat, table laid especially with embroidered cloths, delicious home made cakes, dont miss this tea time treat

Stopped here for a nice family lunch. Had a slightly disorganised feel about it when we walked in as a group of 5, but actually, the food was well presented, the staff friendly, and the service timely. Not bad vfm, either.

We stumbled across this tea rooms near the canal. Staff were extremely pleasant and the food was tasty and very well presented. I thought it was great value and would highly recommend. A delightful experience.

I have previously left very good reviews for this tea room and we always recommend it to others. Sadly something was very wrong on Wednesday , this week. Not sure if the usual owners were away and we walked away so can’t comment if the food is just as good. However, there was a very miserable and grumpy women working upstairs who obviously didn’t want to be there and shouldn’t have been there.

Cheery room and staff. No dogs thankfully, so very hygienic! Had toasted cheese sandwich, cheese on toast and my goodness so much salad and crisps with it too. Superbly presented. Well done Helene and Mum!