Heavenly Desserts Nottingham in Nottingham

Ruby gave us great service! We had a group of 12 and she was excellent, will definitely be returning!!!

Had a lovely time and the server was really sweet. Thank you Ruby for being so welcoming.

Served by ruby and received amazing customer service. Thank you

I had a lovely time at this place , it’s so clean and beautiful, they are very welcoming and have a lovely atmosphere, the food is excellent, the service we received from staff was excellent especially Madhu! She was lovely and greeted us very well. Thanks

Heavenly' Desserts!! Very lovely desserts. Quite filling. Madhu was very helpful and friendly. Very good service.

À big thanks to ruby who welcomed us such a nice place

Mmmmm... scrumptious. Madhu was excellent

Great service from Madhu and great cookie dough as usual. Just difficult to finish as it got too sweet! Hard sometimes to get the attention of the servers because the counter is so far away from the dining tables but service was impeccable once we did.

The food was really nice and a big thank you to ruby she was very sweet and most welcoming :)❤️

Great food and desert. Service from Ruby was amazing aswell.

Madhu was really friendly and helpful.

The food was very nice, even the staff here was very welcoming and special mention to ruby for hosting us so well.

Best dessert place in town. Ruby extremely welcoming. Great service and experience overall.

Ruby is so friendly and helpful every time we visit.

Ruby was so kind and amazing person the service was perfect thank you for choosing good stuff…..

Had such a lovely time at Heavenly Desserts. I tried the milk cake and it was honestly so good. Ruby was fantastic and so friendly, attentive, and genuinely welcoming. She made sure we were comfortable and well looked after the entire time. Thank you for the great hospitality, Ruby!

The milk cake in Heavenly Desserts? My goodness, it melted in my mouth and is currently living rent free in my dreams. Ruby served my dish with full confidence knowing whatever they sell would change my standards for dessert hereafter. She was really helpful and assisting me in picking the perfect cake for my palette.10/10 would sell my best friend's sister for another slice!

Great service and nice food , ruby u doin great job keep it up .🫡🫡🫡

Food was amazing and ruby gave us excellent service with a warm smiley welcome!

Such a lovely place to go for dessert. Very nice staff my waiter Monisha was soo lovely :))

Monisha’s customer service was outstanding. Super friendly!

Thank you so much, Ruby😊. I truly appreciate your friendly service, kindness, and willingness to help made my experience so much more enjoyable. It's not every day that you come across someone who genuinely cares about their customers. Thank you again for all your support!

Deserts was delicious, Friendly customer dealing by the staff Ruby

Place is nice in appaerance and food is great. Monisha is very nice

Ruby is the best ! Food was okay but Ruby made it extra special 😋

I had such a wonderful time at Heavenly Desserts.The desserts was absolutely delicious, beautifuly presented .Ruby our waitress was so friendly and attentive.

Extremely good service from Ruby

The desserts are really sweet—perfect if you’re into rich treats. Coffee was solid too. Ruby was great—friendly and helpful

Coffee, dessert was nice and the staff member Ruby is very good. Wonderful experience😊

Ruby was a really good waitress, very attentive to my desserts needs.

Had a lovely experience at Heavenly Desserts Nottingham! The food was absolutely delicious – everything was beautifully presented and full of flavour. A special shoutout to Ruby, who truly made our visit extra special. She was incredibly friendly, attentive, and welcoming. Ruby’s service was top-notch – she’s honestly the best! Will definitely be coming back again. Highly recommended!

I had the absolute pleasure of visiting this little slice of dessert paradise , and I’m still dreaming about it. The highlight of my visit? The double milk chocolate cookie dough — rich, gooey, and downright heavenly. Every bite felt like a warm hug for my soul, with the perfect balance of sweetness and decadence. But the dessert wasn’t the only star of the show. Our waitress, Ruby, was an absolute gem — friendly, attentive, and full of great recommendations. Her warm energy made the whole experience even sweeter. If you’re looking for a treat that will melt your stress away and a place that feels as cozy as it is delicious, this is it. Trust me, your sweet tooth will thank you.

Monisha service was really great- she was a very welcoming member off staff! Went over the menu with us and made sure we was happy with our order which we was. Amazing great service fast and fresh.

Service was great, food was good but one of our desserts had a fruit fly on it but was able to get another one quite quickly.

Everything was wonderful. Also, the waiter named Ruby was very kind and polite!

Had the dark chocolate and pistachio cookie dough. It was absolutely amazing ✨ Ruby from the team was super helpful and sweet. Highly recommend!

Lovely experience at Heavenly Desserts Nottingham! The desserts were delicious and the place has such a cozy vibe. A special mention to Ruby,she was super kind and made us feel really welcome. Definitely recommend!

Great music, Ruby kept it clean and tidy serving great customer service skills. She was very welcoming and gave a good recommendation that I want to come back for.

Went to Heavenly Desserts and honestly, the name says it all. Everything was super good—desserts were delicious, beautifully presented, and totally worth it. The vibe was really nice too, and Ruby, who served us, was super friendly and helpful. Definitely a spot I’d go back to and recommend if you’ve got a sweet tooth.

Such a delightful evening at Heavenly Desserts Nottingham! The menu had so many tempting choices, and everything we ordered tasted incredible – you can tell real care goes into their desserts. Huge thanks to Ruby, who was an absolute gem throughout our visit. Her attention to detail, warm smile, and genuine hospitality made us feel so welcome. It’s rare to find service that good these days. We’ll definitely be back – this place is a treat in every way

Great Food, Great Service everyone was really friendly and served all of our food and drinks with a smile. What a great experience I would highly recommend

Always get served by kenzy and she has the best service and she is always so nice to all the customers. Her service is the best!

Monisha was lovely on serving us tonight, great service with a smile on her face - Thank You 😊

Kenzie was amazing. Very helpful

Kenzie is stunning, service is 10/10

Monisha is so nice and friendly

It was an A+ experience when you are a dessert lover like me!

Madhu & Madhu were serving us. They were great!

Great dessert served by Monisha!

Madhu gave us really excellent fast service, took us by surprise how quickly our order came to our table! Really good

Epic time at Heavenly Desserts. We were served by Madhu who was very attentive and helpful :)

Food was so lovely and served quickly. Madhu was so polite!

Madhu was amazing and food was tasty and quick

Madhu is a gem. She was so quick with our order

Madhu was lovely and her service was top

Madhu was very good at her job and was very helpful

The food was very good - Monisha

Desserts were consistent as always, Kenzy was friendly and attentive :)

Kenny provided great customer service!!

Lovely food, very friendly staff. Fabulous - thank you. We were served by Monisha and she was super lovely!

Monisha delivered excellent customer service, she was ery welcoming and friendly. Ordered 5 tapas desserts, all really lovely. My favourite was the smores tart and mini doughnuts!

Monisha had brilliant customer service. She was friendly and happy whilst serving us. The food arrived quickly and was delicious. Thank you!

Yummy food, very welcomed by Monisha and the gentleman behind the bar, smiley, friendly, enjoyed our visit and would recommend.

Very nice food and experience. Service (Monisha) was good and fast.

It's amazing place to hang out and spend quality time. Best place in Nott's. Always got my heart.

Waffle was cold, the Nutella was barely there despite ordering double, and set my wheat sensitivity off

Excellent service from Niha today

I went with the girls for a desert they really enjoyed the experience. Neha was exceptionally good she was very sweet. Making sure there were no nut allergies in deserts. Patient, caring and a pleasant person thanks 😊

I hated it so much I got a croissant for £5 and it was disgusting

Neha was the amazing person who served us. Food is also good but I think the size of the food is too small in comparison with the price. The atmosphere is good.

Let me explain this review. I visited this branch to treat my shawty to a lil brunch for two. I asked the waiter can I change the pesto on the bagel, to avocado. I was told they do not exchange ingredients on the menu. So I ordered a different bagel and asked for no pickles. The waiter said no problem. The Mrs ordered the blueberry French toast. After waiting 15 min we received our dishes. I took one look at mine and realized that it had pickeld on it. I was pissed at this point. I gave the chef the plate and said I requested no pickles. I don't like how it taste. He apologized and said he will make another one for me. I returned to my seat where the Mrs explained that her French toast was not properly cooked and tasted raw on the inside. To understand please see the pics provided. After 3 min I received my order. Thinking nothing of it I had a piece. It was disgusting🤢. I asked the Mrs to try it and she agreed. I decided to try another piece, when I saw the pickle. Pulled it out and called the waiter over. At this point I wanted to actually slap this guy. He tried to remove the pickles and server me the same pickle juice bagel but missed one😡🤬. And lied to my face about it. Worst experience ever. He even tried to make me pay for the uncooked French toast. I mean that's not even French toast my guy.....Big No!

We love coming here, especially for the amazing desserts, and we chose to celebrate my boyfriend’s birthday here. However, our experience this time was a little disappointing. When we arrived, we asked if we could sit inside toward the back instead of right at the entrance because the front area is quite noisy, being right in front of the kitchen. However, the waiter told us that two people could never sit at a table for four, so we had to sit at the front. We found this odd since it was never a rule before, but we went along with it. Later, when I walked to the restroom, I noticed several other couples seated alone at tables for four and even six, with multiple empty tables still available. To make things more confusing, as we were eating, two more couples arrived and were seated exactly where we had originally requested. We really enjoy this place, but this inconsistency in seating was disappointing. Hopefully, this can be addressed so that all guests are treated fairly.

Gorgeous banana biscoff desert so yummy thank you

The customer service was atrocious!!

I did not have a good experience due to the terrible customer service. From the moment I walked in, the staff seemed unwelcoming. It took far too long for anyone to acknowledge us and to take our order. Also, when I was unsatisfied with my drink the staff seemed uninterested and unhelpful in solving the issue. It was clear that customer satisfaction wasn’t a priority.

Good vibes , amazing desserts , but pricey ! Some of their deserts are quite sugary but tastes great! Will go there again !

it took 75 mins for our food to arrive and was cold on arrival

OVER AN HOUR AND HALF LATE despite pre-ordering. No excuses. Don't take orders if you cannot deliver. 0/5.

Nice one. Our waitress was high tho.

The food was so good and so was the customer service.

One of the employees at Heavenly Desserts was extremely rude and unprofessional, making the entire experience awful. No customer should be treated with such disrespect. If the management wants this place to grow, they should remove such staff immediately. I will never recommend this place to anyone!

Heavenly Desserts should be ashamed of the kind of staff they hire. One employee was unbelievably rude, treating customers with zero respect and a disgusting attitude. It was beyond insulting and completely unacceptable. This level of unprofessionalism is a disgrace to any business. If management has any sense, they will immediately get rid of such an employee. I wouldn’t step foot in this place again, even if it was the last dessert shop on earth! Avoid at all costs!

Heavenly Desserts is an absolute disgrace! One of their employees was shockingly rude, insulting, and completely unprofessional. The way they treated customers was disgusting and unacceptable as if they have no basic manners or training. It was beyond humiliating to be spoken to in such a disrespectful way. If this place has any future, they need to immediately fire such staff because no customer deserves to be treated like this. I wouldn’t recommend this place even to my worst enemy! Avoid this place like the plague

I have never in my life experienced such disgusting, insulting, and downright pathetic customer service. One employee at Heavenly Desserts behaved in the most rude, unprofessional, and humiliating way possible. Their attitude was beyond disgraceful, treating customers as if we were beneath them. It was insulting, degrading, and completely unacceptable. This place should be ashamed to have such staff representing them. If management has even the slightest bit of common sense, they need to fire that employee immediately before they drive this business into the ground. This is the most horrible, miserable, and infuriating experience I have ever had. I wouldn’t eat here again if it was free for life. Heavenly Desserts? More like Hellish Experience! STAY AWAY!

I’ve ordered milk cake multiple times, but even after calling and requesting, they still don’t add enough milk syrup. On top of that, their employees are not polite and lack proper customer service skills. They should provide enough syrup for online orders.

I had the “I’ll have what she’s having” it was incredible, made my whole week!

The food is always good and tasty, perfect desserts location. The service isn't the best but okay, sometimes slow to order. Overall good place for waffles and desserts and treat for yourself.

Oh my goodness had the cornflake tart today it was amazing. Cappucino was also lovely . Highly recommend a visit here

service was terrible, waited a long time to be seated. Manager was extremely rude and asked me and my friend to move places because we we’re supposedly talking too loud despite us not raising our voices at all. If a table had an issue with our volume then they should have been moved. And the way that we were spoken to by the manager was just utterly disrespectful and i will not be returning again.

manager was very rude, asked us to move because we were apparently being ‘loud’???? not even in a nice way, just asked us to be quiet and move to a different table (music was louder than us) ???

The tart was good, but I ordered waffles with extra toppings and they only put the extra and not what was originally in the waffles.

The ambiance was amazing and the staff had smiles on their faces which was very welcoming. Cherry on the top the mochi and waffles were amazing

Lovely desserts but service is very slow then rushed when you've been given food . Ask for water they served all drinks on table except for water took them over 10 mins just to get water. Toilets not kept very clean. But the desserts are lovely if trying for first time I recommend the tapas so you can try abit of everything at affordable price. Love the little touch of the name on the napkin gives it classy feel. Macaroons was by far my favourite

The food here is delicious. We have tried their brunch, and some of the desserts. Most of all the service has been excellent. The staff are really polite and pleasant.

One of my favourite places to eat!

I had the I'll have what she's having waffle and ice cream and it tasted nice 😋 and sweet

I came in for a 2 for £20 deal and ended up paying £30. Reason was the milk shake wasn’t in the deal. Waiter didn’t say that to us cause I specifically asked him if every was on the £20 deal. Spoke to the manager and he said nothing could be done . It’s ridiculous pay £30 for two cups of milk shake, a waffle and a fudge cake !!! So annoying

Please care more about selling your coffee more it’s delicious and cheaper than other alternatives. Please read this! Hiring a barista to (only ) make coffee sounds good idea

Great service, great prices, and amazing food! I had a ruby chocolate croffle, and it was the best dessert i've ever had in my life. they use real chocolate for everything, not just sauce! Really good service, and good music!

First time ordering and wasn’t disappointed the mochi was delicious