Heavenly Desserts Nottingham in Nottingham

I ordered pancakes on pancake day because no matter how hard I try I just can't make them. My son adores them and so do Actually I ordered online for them to be delivered, I was hoping to get them delivered in the morning for when my son woke up but they aren't open then. Usually opening hours are 12pm until 2.30am, however due to pancake day they were delivering until 4.30am. It was expensive I'm sure it was over 30pound. I couldn't believe it when I opened the boxes to look and was horrified the presentation didn't help it looked like diarrhea you couldn't even see the pancakes. I also ordered milkshake and that must of up turned on the way because it was leaking and again didn't look good. I didn't even tell my son I just threw everything in the bin.

To put into words underwhelmed.

Uber Eats messed up the delivery but they were so accommodating and remade the order when the app let me down!

Not worth the price ordered cookie dough and one waffle. The cookie dough came stuck to the packaging couldn’t get it off ended up binning it and the portion size is a slither considering I paid over £9 it wasn’t even worth £3 was also cold. the waffle came with two chocolate balls and a drizzle of chocolate sauce again I paid £10 still wasn’t worth it was also cold only thing that was decent were the milkshakes. This was ordered for delivery I'm not that’s far from the restaurant this was no fault to the delivery driver he was great and got a good review he delivered it quickly no fault to the driver at all. The restaurant is to blame for this bad review. Won’t be ordered from here again.

I ordered the French toast pudding - it was milky soup with a few bits of dry toasted bread on top. Awful!

Waffles are fantastic and cocktails are Great ..prices are very affordable..will visit again 😁

Excellent staff, great customer service.

Mohammed, provided excellent service, very kind and happy to help!

Last night me and my friends went in and we were denied to sit on the couches which were empty! It was so disrespectful for us. We had to walk out at the end. It was very shattering and a very sad moment. A girl working there behaved very strangely with the potential business. Me and my friends are never going to this food joint ever!!

Heavenly Desserts is an absolute treasure trove of delectable treats. I'm genuinely surprised it's not already a 5/5 star establishment on Google because the desserts here are nothing short of divine. Each treat, from the milk chocolate cookie dough to the San Sebastian cheesecake, the brownie explosion, mango gelato, chocolate and pistachio shot white chocolate croffle, ferrero rocher cookie dough, “what’s fudge got to do with this” and the tantalizing "I'll have what she's having" waffles (waffles with strawberries, gelato and chocolate on top!), is a culinary masterpiece that leaves you craving more. The flavors are sublime, and just thinking about them makes my mouth water. It's safe to say that Heavenly Desserts has become my newest obsession. Moreover, the staff is incredibly welcoming and attentive, adding to the overall exceptional experience. Without a doubt, I highly recommend Heavenly Desserts to anyone in search of a sweet haven.

Absolutely disappointed with the service we walked in at 1:50am the guy at the front rudely shouted at us not to stand there as he just mopped (where’s the wet floor sign?) then the other person working told us they were closed, it clearly states on the website they close at 2:30am and then they decided to take our order after that was mentioned . Didn’t end up ordering due to the disrespect from the staff. Very disappointed

Nice dessert 🎂, but the atmosphere is not perfect as the place is narrow

Took the kids for a dessert 🍨. They loved it, and the service by 'Kenzie' was awesome. Highly recommended 👌🏾 💯

Very rude staff did not want to help at all Even the manager was rude and ignorant Food is nice the reason i visit but customer service was awful. The owner should reconsider the staff Worst experience

Just got my delivery what is it thrown it straight in the bin and no ice cream with it will never use again 😔

The clue is in the name… heavenly 😩 When I close my eyes at night I think about these crepes. Delish. Why I’ve waited so long in my life to come here, I have no clue. Highly recommend, can’t wait to go back and try the other desserts!

Delicious desserts and very friendly staff. Good location and next to other eateries like KFC, Taco bell, Ohannes Burgers and Peppeys etc.

Taste was good . . .but the floor was very slippery.

Kenzy is so professional, sweet and helpful❤️Amazing restaurant highly recommend.

Having recently dined at Heavenly Desert, I can confidently say it’s a dessert lover’s paradise. The presentation of their sweet creations is an art in itself, and each bite is a heavenly indulgence. The variety of desserts caters to diverse tastes, from rich chocolate creations to delicate pastries. What sets this place apart, though, is the impeccable service. The employees were not only knowledgeable about the menu but also passionate about their craft. Their recommendations were spot-on, enhancing the overall dining experience. Attentive without being intrusive, they contributed significantly to the positive atmosphere. In conclusion, Heavenly Desert offers more than just desserts; it’s an immersive experience where passion for sweetness meets exceptional service

I recently visited the Heavenly Desert restaurant, and it was truly a delightful experience. The ambiance was serene, creating a heavenly atmosphere. The desserts were not only visually appealing but also exquisite in taste, showcasing a perfect balance of flavors. Moreover, I was impressed by the outstanding service provided by the employees especially Anagha. They were attentive, knowledgeable about the menu, and went above and beyond to ensure a memorable dining experience. Their friendly demeanor and willingness to accommodate special requests added a personal touch to the visit. In summary, Heavenly Desert is a must-visit for dessert enthusiasts, offering a divine combination of delectable treats and exceptional service.

The taste was really good everything was very delicious and the staff was very friendly. Staff member called anagha attended us she was really friendly and she recommended some of the best desserts and we loved it!

Remains open well past midnight!

Great collection of desserts offerings!

Service needs to be improved, no hello Thank-you.

strawberry’s weren’t fresh, all mushy. cookie dough had no flavour except from flour. portion sizes didn’t look like the picture. said 10% student discount all year round and 20% if you had a student id on you, however they still made me pay full price even though i showed my id. just an underwhelming experience overall.

Ordered on the just eat my order was meant to come between 20-40 minuite. My order time changed 10 times which is fine but it changed once the order was on the way. I checked the map for my order and it was the opposite side to where I lived. I tried to call the restaurant twice but no answer and it’s been an hour and 20 minutes since I ordered and still no deliver

Warm welcome with amazing food. The desserts are too delicious.

Fantastic food, staff & atmosphere

The venue is sophisticated, staff were nice and friendly, the food was delicious, would definitely recommend

Nice, time. Lots to choose from. Recommended it as the food is great

Awful service and atmosphere!! Portion sizes have significantly reduced. The app is rubbish! My friend ordered the chai latte from her app and she didn't get it, she had to wait! They said she hadn't ordered it when she clearly showed her confirmation via email! My other friend was waiting for her monkey bread and didn't have any apple compot as stated on the menu. My affogato was a lot smaller in size but the taste was okay. The chocolate fudge cake was 50/50. Not impressed!!! Avoid, avoid, avoid!! Staff are clueless and the fact it charges you a service charge for taking your order on the app is not on. It's gone down hill! Portions used to be a lot bigger, atmosphere used to be so much better! Management need to get a grip! This is not on and not how it used to be. Not impressed and we won't be coming back!

Went as part of birthday outing.. not very busy but service was really poor.. everything looked a bit pricey but thought it would be quality.. it wasn’t.. crepe wasn’t even warm. Won’t be back

Great dessert shop with different range of desserts. Its my go to place in notts

Awesome desserts & coffee. Great service. Excellent experience !

The desserts here were lovely. We had the Pistachio Mochi plate and the Sundae Royale. The service was very slow though. One of the guys working in the kitchen had to call one of the servers attention to get her to take our order. They weren't overly busy but just seemed distracted or disiniterested. At least the yummy food made up for it when it arrived.

We waited 30 mins for someone to come and serve us. We went up and asked someone who said they'd be straight over but nearly 10 mins later we were still being ignored so we walked out. It wasn't particularly busy but most of the staff seemed to be gathered behind the counter rather than serving tables. Terrible service. We won't be back.

The best gelato I’ve ever had coconut !! All the family loved it. We also had a brownie which was cooked to perfection. Great service guys thanks again

We went here after having a meal out elsewhere. Having an allergy issue it was exciting to find somewhere with a vegan menu and plenty of choice. I couldn't fault the food. However I wouldn't bother returning due to the terrible service. We entered to find a sign that said please wait to be seated. This is fine but if no one acknowledges you then you stand wondering whether to bother after so long. And in fact some people behind left. Once seated they took a while to take the order. A group on a table nearby that arrived just after us actually left because no one took theirs. But the food took an absolute age to come! Far longer than the meal we'd have earlier in the night. So do not go here if you are on a time limit. I knew we hadn't just been forgotten as others that arrived at a similar time also had no food. They seemed to be prioritising takeaway orders. The table next to us had ordered fancy drinks and those took a very long time to come. They actually got up to leave before the their desserts arrived and had some discussion with the staff, I'm not really sure what happened but they left without paying for anything. Ours did finally arrive and they tasted fine. But no one expects to spend over an hour in a dessert establishment, waiting for something to turn up. Its a shame.

It was shocking. Hell Desserts. I was so happy and they let me down so much. Where are the brownie points????? Que pasa? Donde esta Brownie Points???? Not happy. The table is the size of my pinky finger, Upstairs is fraudulent and don't get me started on the seats. If i could give this a 0/5 i would. I nearly ended this review without talking about how bad the food was. That's how forgettable it was I couldn't even wash it down with the water because they gave me none. It tasted like expired brownies and I don't even know what that taste like. Horrible experience and not for kids. Bye.

Couldn't believe the amazing selection of desserts...couldn't decide. All looked and tasted amazing and our server Sweena was so great, very helpful and patient!

Excellent choice of deserts when you have that sweet feelings. Nice clean place with good customer service. We ordered a American waffle Royal , Milk Cake and cornflake tart with custard. All deserts were perfect and more importantly tasted fresh.

Located on Angel Row just of Old Market Square in Nottingham and open daily from Noon until 11pm including weekends, this clean, modern looking upscale almost fine dining dessert restaurant is a pleasant place to visit. Although the shop is long and thin it does seat a number of customers comfortably in booths and at tables. Unsure about the disabled access although I can only presume access for wheelchair customers must be from the rear of the premises as there is a step at the main entry. The Heaven. Oh My Goodness. Heavenly by name heavenly in flavour. I am sure everyone dreams of the ultimate dessert shop that sells almost every possible dessert, well Heavenly Desserts comes close with their range of wonderful deserts and drinks. The menu is extensive. Drinks of all kinds hot, cold and iced and all delicious. You have the standard coffees and assorted teas, milk shakes, smoothies, lemonades and specialities like Saffron Latte or the Madagascan vanilla Affogato (vanilla gelato and double espresso) and my favourite Iced Spanish Latte a delicious blend of frozen double espresso ice cubes steaming milk and warmed condensed milk deconstructed for you to pour as you please. Delicious, creamy and decadent. The desserts are amazing, not only do you get desserts like gelato or waffles but tarts, mochi, baklava, crepes and macarons. But you also can have croffles which are croissant dough baked in a waffle iron and topped with chocolate, nuts and fruit. My personal favourite was the lemon and raspberry tart with gelato. Crisp pastry, filling that makes your tabs laugh (tart sweet tangy) and smooth cold ice cream. The Hell Oh My Goodness. Although the staff are friendly and nice their speed is crawl. Talk about slow service. Waiting 15 minutes for someone to take me to a table (as they want to seat you) on a Tuesday afternoon with only 3 other customers in the restaurant. Another 15 minutes after you indicate you want to order and watch as the wait staff stand chattering to each other and finally after eating you have to get up to go to the till instead of waiting any longer for someone to come with the bill. This is the only drawback to such an upscale establishment, slow staff but then most of them looked like students who were bored with their job. I truly think this restaurant would benefit from staff who were more professional and properly trained.

The service was actually worse than the order. We each had a hot chocolate. They were just about tepid. When we told the waitress she offered to microwave them. The desserts came and we were a bit surprised the only cutlery were our drinking chocolate spoons. The actual cutlery arrived ten minutes later. When we asked for the bill, the waiter stood behind the till, waving it at us with no intention of bringing it over. There was no "thank you" as we paid. I have never before not left a tip. We will definitely not be a returning customer.

Visited here whilst in the area. We have been to the York one before and we felt that that one had much better decor - perhaps as it was bigger or newer? Our server Axel was lovely and attentive and the other male server (manager/ supervisor) was also lovely and accommodating.

Awful awful awful. Plates were covered in muck. Waffles were cold. They got our order wrong. Straw in my drink was dirty. Service was slow. Went to pay and till stopped working and they asked us to pay by card and not cash!! Showed the manager our dirty plates and he said it’s from the staffs gloves. Well that was rubbish because the muck on the plates were definitely from not being washed, and if it was due to the gloves why were they preparing food with dirty gloves? Anyway, just DONT GO.

Rotten fruits in pomegranate-flavored mohito...!!! Dosgusting!!! I feel sick. Never come back, Not recomended

When we came in yesterday, I was with other Asian friends (Thailand, Chinese, and Koreans). Literally, when we passed the two servers at the counter, the two servers said "They are all Chinese" with a laugh. I looked back and they were looking at us. I said we are not all Chinese. They didn't say anything back and got quiet. After we finished our food with frustration (my friends were obviously offended but other servers were very nice. so we decided not to make a fuss and just stay there. Also, the foods were great anyway), one of the male workers came to us when we leaving and said the two servers were talking about the phone is Chinese company's one and I misunderstood them. It seems quite obvious that if they knew I misunderstood, they could just come down and explain straight away. The way they tried to deal with this took a very long and seems like they just made it up like just lying. I wish they just choose to be honest and apologise. We are not stupid. We feel what is wrong and can tell when we try to lie. I want to tell this place that no matter what they think about where we are from, just keep it inside of your mouth. Also, guessing nationality based on race is not funny. If you are not sure, come and ask where were are from rather than laughing at us guessing Asians are all Chinese. Very uneducated approach :)

Came in waitress was un interested and just left us we had to ask to order (it wasn’t busy) 25 mins later 1 waitress said she would chase order heard nothing another came over said she would chase order again didn’t bother so we upped...

Not great service. The waiters attitude towards customers and other members of staff was unnecessarily aggressive. We ordered 2 waffles and 2 drinks. What arrived was 1 drink and 1 dessert. Not a waffle. When we asked to change it for our original order we...

Fantastic place. Amazing choice of sweets. A very helpful server,who explained what we needed to do to get the best for our first visit. The service was quick and the quality of the food was great. A real treat . Not something you’d do every...

Heavenly experience! The place has the best desserts!!

Honestly, I cannot fault the service. Great tasting desserts. This place never disappoints!

Great service, lovely happy waitress good gluten free waffles, very clean and efficient despite being busy -

Delicious! Far better than alternatives like Kaspas and Creams. Good service and seating. Highly recommend

The Best place to fulfill your sugar cravings. Totally would recommend this place. The staff is polite and the service is good.

Amazing icecreams. Very slow service. May be they were short staffed on that particular day, but it's a good place.

I attended heavenly desserts on Easter sunday. It seemed quite empty during the morning. I came in for a few teas and coffees with family. There was a lovely girl who showed me to my seat. I hadn't been to the heavenlys desserts in Nottingham...

We visited the shop on the 17th of April on Easter Sunday at around 2p.m and we’re greeted by a lovely young girl that seemed energetic and more than happy to give us a great experience! When i personally go to a new place I...

There were no tables available when I went in to heavenly desserts. There was a lovely small girl that came straight to me and explained to me that there would be a 15 mins wait for a table, she also explained how upstairs isnt opened...

What a fab place everybody really enjoyed it here

A beautiful place with a wide variety of desserts. The menu card looked like an encyclopedia of desserts with photgtaph. The service is quick. The place was pretty crowded on Friday night. Very satisfied with the taste and the service.

We collected 2 waffles (1 vegan and 1 not), 1 vegan mint milkshake and sorbet and all were super good You would probably be able to split a waffle between 2 people :) Gave a 4 instead of 5 as one of the boxes and the milkshake tub were squished when we collected but still tasty!

A bit sickly but I’ve had better desserts for a much better price Lovely place

It was heavenly! 😍. It was my first time and I will definitely go again! It's the perfect place for a wet rainy day pud or if you just fancy something sweet and decadent!

Red Velvet Cheesecake was Good! Ice Rose and Lychee latte was Excellent! Must try But Watermelon mint Mojito was bitter and more of soda based. Complained it to the staff but got cold response

One of the worst dessert places I've been to. I ordered a Victoria sponge cake which was insightfully served in a deep plate that would be more appropriate for serving soup. The cake overly sweet as I could feel the sugar crunching on my teeth. There was basically no cream and the strawberry drizzle was low-quality. The Tiramisu tarte was no better - overly sweet with no essence of coffee and nearly non-existing biscuit layers. The waitresses, instead of making us (my boyfriend and I) feel welcome, acted as if they own the place. Cutlery was thrown on the table and later we were left waiting to pay for about 10 minutes at the till.

Came here for Mother's Day lunch as a change of scenery from the Derby branch and was really pleased with the food, the staff and the service. Clean and refreshing atmosphere and plenty of space available. Great choice of puds of course, and generous with toppings. Thank you for a fab lunch :)

I would call it “hell” desserts rather than “heavenly” desserts…. Not for the food or menu but for the awful service I received. The waitress Tanisha treated us without respect. I went there with my friends and we waited long time to order, still we didn’t complaint, we just waited. Then, when she came to take our order she was very rude and when I attempted to seek clarification from an item of the menu that I wanted to order she made inappropriate gestures with her hand to tell us to hurry up, instead of helping us clarifying any of our doubts. If this was not enough, the order she took was wrong, so when the food arrived to our table we told her that this is not what we ordered. She tried to argue with us saying that we were wrong? Then, when we had enough of her attitude and awful service we told her that we were going to leave as this was not acceptable. At this point she just left some spoons over our table and walked away, no a simple apology or nothing at all. Working in hospitality for many years I have never seen something like this or ever ever treated people in that way. Before to leave, we asked who was the person in charge as we wanted to give feedback of what happened and they told us that there was not supervisor today. I said to them how is possible no one is here to deal with complaints, and they said our boss comes in tomorrow……. Honestly, it was very very awful. We just wanted to have a nice day out and enjoy a meal, instead we had such a bad experience. Conclusion: AVOID THIS PLACE

We had an awful experience with the waitress Tanisha, she was so rude, she took 20 minutes to take the order, when she finally came she was so rude with my friend when she was just trying to specify what she wanted. Obviously, as she was rushing us she took the wrong order, tried to convinced us that that is what we ordered and she didn't even apologise. Then we said we wanted to leave as this was not acceptable and she dropped the spoons on our table and walked away. Is not possible that this person works in customer service.

We had an awful experience with the waitress Tanisha, she was so rude, she took 20 minutes to take the order, when she finally came she was so rude with my friend when she was just trying to specify what she wanted. Obviously, as she...

¡¡NO TODO LO QUE BRILLA ES ORO!! Fuimos con amigos a desayunar allí por que nos habían recomendado el sitio, realmente no me esperaba para nada lo que pasó, la camarera (Tanisha) en primer lugar nos metió mucha prisa con gestos y hablándonos mal, le pedimos un par de gofres de diferentes sabores y cuando nos trajo los platos nos lo tiro en la mesa y se fue, no pregunto ni nada simplemente dejó los platos de malas maneras y se fue, para peor trajo lo que no habíamos pedido ya que trajo 2 gofres idénticos, y luego trajo 2 platos más, 4 platos en total y éramos 3 y nada de lo que habiamos pedido... Le dijimos que los platos estaban equivocados y ella se negó aceptarlo, es más se puso a discutir con nosotros Al final tiro los cubiertos encima de la mesa y se fue sin decir nada Fuimos a pedir hablar con el encargado y no había nadie, ni siquiera nos querían dar el nombre del encargado! Es una lástima por que el sitio se veía bien y la comida tenía buena pinta pero hacía mucho tiempo que no me encontraba una atención tan miserable si es que se le puede llamar atención.

It was amazing. The desserts were amazing. There is so much options. Great place to take the kids for a treat. Great price. Great service. Very clean. Will defo go again.

Yummy yummy .. great vegan menu

Yep definitely if you're feeling too slim or toned this is the place to come. Good thing is they are safe for peanut allergic people, had some frightening experiences elsewhere.

Croffle was amazing. Sort of like a mix of a waffle and a croissant. The one with Belgium chocolate and pistachios.

The staff were very rude for 0 reason they made us feel uncomfortable and the service was slow. Won’t be going back, which is a shame as the food is really tasty, but after that experience we feel we don’t want to give them business.

The staff were very rude for 0 reason, they made us feel uncomfortable and the service was slow- when a waitress did finally serve us, once she had served 4 party’s who had just arrived, she asked “why didn’t you ask to be served!” needless...

This was 6 quid LOL . 10 quid involving delivery. They delivered it frozen with frozen chocolate sauce on it. Box completely open. Gross. Never again. Sipisappointed.Not very heavenly at all.

quite expensive and dessert aren’t amazing

Love this dessert place. Been to a few around the country.

Great desserts and quick service.

an okay experience. nothing special! the cookies and cream gelato was bland,charging £2.40 for 1 scoop of ice cream!. barely adding sauce on the waffle. it felt like i was eating dry waffles. i've had better cheaper desserts in my home town.

Waited 30 minutes to eventually leave because no one would serve us. One of the waitresses served 2 people that came in before us - then spent 10 minutes chit chatting to them. Then as we walked out, we got questioned to whether we paid or not? Had we eaten though? Lol what a joke.

Like a few other people i found the hostility when we arrived at the door quite shocking. We waited at the sign to be seated and smiled at the tall dark haired male staff member behind the counter. Strangely he smirked and turned away? Not...

A high-class dessert restaurant I've ever visited, the number of course are so many that one visit cannot explore them all. Their kinds of dessert are also diverse and having a lot of creativity. So if you have certain amount of cash, don't bother to make a visit to it.

First time as not really keen on dessert. Enjoyed it. A bit pricey but worth it. 👍

Beautiful setting and even better waffles

Bons desserts super pour un moment sympa en amoureux ou entre amis. Dommage la musique était vraiment forte et difficile de s entendre.

It is that amazing that we went 2 days in a row. Cookie dough is delicious, warm, creamy and crunchy. Just how we like it. Ice cream is amazing too, real gelato (we tried vanilla and straciattella). We also ordered the belgian chocolate shot, it came with two strawberries and it was gooey and super tasty. We were surprised by the service being such a high standard coming from a dessert place. Employees were very polite and friendly. The place is fancy and comfortable. Totally recommendable if you wanna try a great dessert.

hygiene is quite poor. 🤢 Saw worker lick their finger and proceed to touch desserts with their bare hand. 🤮 3rd time I’ve witnessed really unsanitary behaviour. Good luck.

Beautiful place with amazing desserts! Nice and polite staff. One of the most beautiful girls I have ever seen works there! For everyone reading this, she is mine soon hopefully thanks for understanding (P.S. she doesn't know that)

Its been great,i just eat kunafa.

This is sticky toffee pudding delivered to me lol .. I will think twice to order from this place

We went there after having an Italian dinner . All the meue looks delicious and yummi and suite everybody choice. Waffle was perfect. Coffee was good. Everything was delicious and will come back again to order the rest of the menue.

We came here as a family of three for the first time. The coconut ice cream and the ice cream sundaes are lovely. Staff were friendly and service was fast, would recommend. I would come here again

I live in London and when I come to visit a family this is the place a always go to, to have dessert. Everything is quality. The presentation of the desserts and the customer service from staff just makes it a special experience

My waffles were sat on the counter for 15 mins while the cookie dough was being made. Stone cold when I got home. At least the cookie dough was hot albeit very small and thin.

We came at 10pm this evening. Walked in and there was a queue. Staff seated the two groups in front of us and then left us stood at the door for 15 minutes and the two young brunette female staff members were giving us dirty...

Nice desserts but very expensive