Based on 1.520 opinions finded in 4 websites
Based on 1.520 opinions finded in 4 websites
Nº 664 in 1664 in Bradford
Opinions
Excellent service from Amjad and Haris
bilal . 2025-03-09
MORE AT Google
went there recently with friends. Had a good time. very good service from Amjid and Haris
Iftikhar Hussain . 2025-03-09
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I enjoyed my dessert here. The service was smooth and the staff were friendly and approachable. I absolutely recommend this place and will be coming back
Aifelomon Aghedo . 2025-03-04
MORE AT Google
Overpriced and was like a canteen no atmosphere whatsoever especially for the money
Lee Preston . 2025-03-01
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I really loved their dessert, i actually had two dessert, tiramisu milk cake and vanilla milk cake with pistachio and rose petals, both was amazing and my friend had caramel monkey bread ,definitely would recommend it ,i enjoyed every bite ,thanks to the Baker
Amina . 2025-02-25
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Come in half and hour before and refused to let me eat in whilst people was sat inside. Terrible service
W Khan . 2025-02-15
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Bad service and didn't even get my order correct
Zohra Ali . 2025-02-15
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Best dessert place to visit in Bradford. Everything was awesome and staff was really sound especially the Manager . Must visit. 👌👌
Jashanpreet Singh . 2025-02-06
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Can’t fault this franchise… always find a way to impress with their food and service. Tried in cardiff, London and Bradford and all amazing. Thanks
Mo . 2025-01-15
MORE AT Just Eat
Last time I had went to this place the desserts were great absolutely amazing but the servers were a bit rude as to when they were taking my order and when they gave my desserts, no warm friendly smiles at all - absolute joke
M Durrani . 2025-01-15
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Ordered apple crumble and custard received a babys portion for £9 small ice cream scoop tub with the custard in and small apple crumble both separate with barley any applesauce which both arrived cold pathetic and rip off!
Amzz Caan . 2025-01-03
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The kids waited for ages n the delivery time kept extending. They were then too tired to eat their dessert and it went to waste
Tina . 2024-12-26
MORE AT Just Eat
The delivery driver was super helpful and friendly. A great guy and made everything super easy. Thank you. I will not order from heavenly desserts the staff is rude and over heat your food so it is burnt. Become very rude and unprofessional
Iasha . 2024-12-09
MORE AT Just Eat
Food was immaculate, Service was great, young lady was polite think her name was Manpreet, overall would come here again nice review
Iyaana B . 2024-12-08
MORE AT Google
A young lady served me last Friday! She was so polite and made sure I had the best experience, I definitely will go here again and I recommend this place for family and friends! Great service and polite staff :)
Shivangi Suman . 2024-12-05
MORE AT Google
i had the sweetest young lady, i think her name was manpreet, and when i went there for the first time, she was so respectful and helpful. she made sure we were satisfied with our orders and made sure me and my family were all comfortable. she helped so much and was just super delightful! i’m glad i had her helping out and i am just so satisfied with my experience there, i will most definitely be coming here again.
sandrina Kaur . 2024-12-02
MORE AT Google
They have an entire vegan menu! My little one has allergies and it's always difficult to find appropriate desserts for him. We were pleasantly surprised to be given a vegan menu book when we asked about vegan options. Honestly really appreciated and this will be our new dessert place.
Kiran Kausar . 2024-12-01
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The new walnut cookie dough was awful. Wasted money. Service wasn't good. Dessert came first and my partner had to ask for utensils to eat wih. Then had to ask for tissues. Requested few cups of tap water with Dessert, had to go to till to get water by ourselves. At the end, told staff dessert wasn't nice and they didn't care about it. Huddersfield heavenly dessert staff is much better. Staff didn't seem happy.
Zufi Ahmed . 2024-11-30
MORE AT Google
Great choice of dessert. Reasonably priced. Lovely ambience. We come here every week. Saira, the waiting staff was attentive and sweet. 5 stars!
A Chiew . 2024-11-30
MORE AT Google
Atinder and prubh gave amazing service Highly recommended
Adnan Ashraf . 2024-11-29
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We were served by Harris who was an excellent waiter and told us which drinks to go for. He also came to check that everything was okay and if we needed anything else... Will definitely be visiting again!
Sabiha Manzoor . 2024-11-29
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Do not order from here especially for delivery the cake portions were the size of my little toe and it cost me £10. Rang in to complain and they hung up on me and did not offer me a suitable solution. The cake was literally 6 bites.
Riyah Khan . 2024-11-29
MORE AT Google
Excellent service from Athinder And Prabh, Desserts tasted Fresh and Delicious. Ambiance is nice. Highly recommended.
SANIA RIAZ . 2024-11-29
MORE AT Google
Served by Saira, who provided great service
Shagufta Rasul . 2024-11-16
MORE AT Google
to whoever is on shift rn thank you so much my waffle was so good 😭🫶🏻🫶🏻
Yara AlEfeishat . 2024-11-11
MORE AT Google
If you have a sweet tooth this is the place for you. The ambiance here is always inviting and comfortable. Their staff is not only friendly but also highly skilled, especially Atinder who served us. Definitely value for money.
mohammed kaiser . 2024-10-29
MORE AT Google
Heavenly Desserts promised a sugar-coated escape from reality, but it soon unravelled like an undercooked soufflé. As I stepped inside, the anticipation for a heavenly experience was palpable. Flipping through the visually enticing menu, I felt a pang of excitement for the decadent treats I was about to indulge in. Little did I know, this promise would quickly dissolve in a cacophony of disappointing service and mounting frustrations. From the outset, the atmosphere appeared lively, but as soon as the loud music shattered any hopes of conversation, I realized that perhaps the ambiance was a bit too eager to lift your spirits. The beats were relentless—a soundtrack more suited for a nightclub rather than a cozy dessert haven. Now, onto the service, or rather, the glaring lack thereof. After a lengthy wait, our server finally approached us with an air of haughtiness, their expression unreadable yet curiously disinterested in our presence. Gone were the warm welcomes and good-natured chatter; instead, we were treated to a rush that felt both scripted and suffocating. When a simple question about the dessert offerings met a particularly rude retort, a distinct feel of arrogance hung in the air—my appetite dwindled alongside my enthusiasm. Scaling the uneven waves of urgency, I attempted to place my order, but the experience felt more like a chore for our server, with their half-hearted responses and distracted body language reflecting an obvious disinterest. What should have been a serendipitous indulgence turned into a quick, hurried transaction, complete with an eye roll as they sauntered off to fetch our overpriced treats. Speaking of which, let's address the skyline steeper than the prices here. Although the desserts decorated our table with splendour, the cost was astonishingly high for the fleeting high delivered. I would have liked to savour each bite, but our experience felt so rushed that a dessert repeat was the furthest thing from my mind. With barely enough time to relish the drawing sweetness before us, I left Heavenly Desserts feeling cheated, longing for a pleasant experience drowned by discontent. If you’re dreaming of divine desserts, perhaps consider a blueprint for a heavenly experience—with attentive, gracious staff and a reputation, more importantly, able to showcase the sweet treats they have to offer. Until then, I'd recommend leaving this dessert destination uncharted on your journey for sugar-laced joy.
Adnan (CycloneGamer93) . 2024-10-28
MORE AT Google
Crepes were freezing cold when they got to me they’ve always been lovely and warm before!
Will . 2024-10-21
MORE AT Just Eat
Thanks so much to “Tan” for taking the time to talk me through everything. She really indulged us and made our first visit & our night. We’ll have to come back now!
Richard Burton-White . 2024-10-21
MORE AT Google
We waited over 20 minutes until someone came and served us we had to walk to the till to ask for service, my sone ordered Crepe with pistachio ice cream. It came but the crepe was very dry and over cooked you will not be able to cut by knife. We have been in Heavenly desserts in the past the experience was much better.
Mohamad Alshammari . 2024-10-20
MORE AT Google
Amazing food and wonderful service! I tried to remember the name, but don't wanna risk saying the wrong name, but it had 2 A's in the middle, but he was super friendly and had amazing customer service.
Adam Speight . 2024-10-11
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I had brunch with my friends. The vegan brunch option was fantastically amazing. Unlike regular beans, the keralan spiced beans were mouth watering. I especially liked the vegan sausage. We sumed up with a vanilla cheesecream croffle topped up with strawberries. Our server was quick and polite
Nimre X . 2024-10-10
MORE AT Google
Tasty gelato and Saira is very friendly. Will come back next time.
lai phoebe . 2024-10-06
MORE AT Google
Servicio asqueroso - Pagué £ 34. 45 por un crepé y un gofre una botella de agua y un té de menta - me cobraron £ 1. 95 por cada fruta que ponen en el crepé - 4 frambuesas 6 arándanos , 8 trozos de fresas y un plátano entero (creo) y £ 1 . 95 por el chocolate que exprimen por encima La camarera no me dijo que me cobrarían por cada trozo de fruta y cuando lo crié con el gerente! Empezó a preguntarle a la chica detrás del mostrador cuántas frambuesas puso en mi plato totalmente risible - no eres un restaurante de 5 estrellas ni siquiera eres tan buen lugar de postres - tu gerente no tenía habilidades para lidiar con el tema - su respuesta es la política del restaurante - wow te ves algo diferente pero al final eres igual que el resto del lugar vergonzoso y de mala calidad en Leeds Road - volver a la escuela de servicio al cliente y enseñe a su personal los conceptos básicos - va muy lejos! No iremos de nuevo y me aseguraré de decirle a todos los que conozco que incluso considera ir allí
Saiqa K . 2024-10-05
MORE AT TripAdvisor
Service was good and it's a very clean place
sopal81 . 2024-10-04
MORE AT Google
Ordered for collection. Arrived within ten minutes of the order being placed and the custard was cold on both desserts. the apple crumble tasted like it’d had been spun in the microwave for 20 seconds and was frankly inedible. For nearly 17 pounds for a cornflake tart and apple crumble that was really disappointing and I’ll be looking elsewhere next time
Hasi Ali . 2024-09-30
MORE AT Google
I loved the food in this food place and the drinks are so worth to buy.
Saima Ali . 2024-09-24
MORE AT Google
Won't order from here again. There was an issue with part of our order, the Salt Caramel Chocolate tart we ordered had been sent out with the wrong driver and it was the last one they had. They suggested a cornflake tart instead but then offered to send a White Chocolate tart with sea salt instead. I agreed. Was confused when the order came (within 15 mins) no white Chocolate in sight. It looks like they sent my original order?! The pastry was VERY underdone and couldn't hold the filling. Concerning that they would send this dessert out. The ganache was spilled all in the box, it was just a mess. Inedible actually. I have had this dessert before from the Headingley Branch (via delivery) and it was amazing, but what was sent out from Leeds Road was appalling. The tart cost me just under £10, I expected better. Other items in the order were apple crumble with custard, small portions, they tasted fine but were barely warm (both crumble & custard pot) & a biscoff shake, also tasted was nice but toppings were measly. As already said, wouldn't order from here again, the pastry was worrying. I put in a picture of how it should look!
Yvonne . 2024-09-16
MORE AT Google
Prabh was very kind and excellent service.
Shuaib Shabir . 2024-09-13
MORE AT Google
Samoa was very helpful and polite, will definitely be back ❤️
S J . 2024-09-10
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Good taste and best service. Highly recommended ❤️
Arifa Nadeem . 2024-09-02
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Excellent food and service by staff
NK Shah . 2024-09-02
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Food was a massive let down. Pistachio Cannoli was made up of samosa dough which was dry and tasteless and just didn't work as a dessert. The dark chocolate and honeycomb waffle was spoilt by the honeycomb pieces that was so hard to bite into that I just gave up after a few attempts and decided to pick them out and leave them to one side on the plate. My wife had the GS Banoffee American waffle which she didn't like. Won't be coming back again as really poor quality desserts.
Storee . 2024-09-01
MORE AT Google
Went there on Eid and it was our first time there. Overall the atmosphere and staff were really nice. We ordered our desserts and got a free large dessert for free because it was a first time there. That was really nice of them. The dessert was delicious.
Samina Shakeel . 2024-08-26
MORE AT Google
Great place to go for desserts, a little on the more expensive side for a dessert place but the quality and the portion sizes are good and somewhere we like to go on special occasions and they do a really nice Latte
Kerry Aziz . 2024-08-23
MORE AT Google
I recently visited the Heavenly Desserts location and, unfortunately, had a very disappointing experience. From the moment I walked in, the staff were rude and unwelcoming. Their attitude made the entire visit uncomfortable, and it felt like they had little interest in providing good customer service. Given how poorly I was treated, I won't be returning to this particular branch. However, I want to note that the Batley branch is excellent; the staff there are always friendly and professional. I'll continue to visit that location instead.
A Ramzan . 2024-08-18
MORE AT Google
Bought Legendary Royale shake in Ferrero Rocher really liked it
Foodie Lover . 2024-08-17
MORE AT Google
Went in tonight for a late dessert and was greeted with such a warm welcome… Our server Manpreet, was so polite and took really good care of us whilst we dined! Definitely would return due to the service that we received tonight!!
Laiyoni Hardcastle . 2024-08-13
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Fantastic deserts - highly recommend, we were three families visited in August 2024, upstairs family atmosphere was superb. Service from Prabh was good.
Dharmendra Verma . 2024-08-11
MORE AT Google
Food was really good, service, ambiance and atmosphere was superb. Thank you very much Prabh for serving great food. Keep serving delicious deserts with great service. One thing 1 would suggest- please clarify allergy items in your guide.
Sandy . 2024-08-11
MORE AT Google
Very Good service , lovely food and decor. Special mention for Prabh who went over and above to make sure everything was ok due to children's allergies.
Mohammed daji . 2024-07-27
MORE AT Google
Wonderful ambience and excellent desert selection
Gopi Chemudupati . 2024-07-24
MORE AT Google
desserts are amazing delivered still warm and fast as well definitely will be ordering again
Sara . 2024-07-14
MORE AT Just Eat
Deserts were amazing, Sania did such an amazing service 🙂
Wafa Khan . 2024-07-12
MORE AT Google
Great service from Agimla and Sania. Had a great time!
wawdsk W . 2024-07-05
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Lovely food and staff, Prabh, very friendly. Service was very good.
rubina Abbas . 2024-07-02
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Our favourite place to get a dessert for a special occasion. It has great choices and a vegan menu is also available, which is great for our child with milk intolerance. Prabh was a nice staff member, very friendly and everyone enjoyed their dessert
Fiona Thompson . 2024-07-02
MORE AT Google
I like food and its service its totally worth it
tsg ps gaming . 2024-07-02
MORE AT Google
very nice and good service by all staff.
HARPREET SINGH . 2024-07-01
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Great fudge cake dessert and service from Saad.
Kesh A . 2024-06-26
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Great vegan options. Service with a smile
Maddy S . 2024-06-25
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Everything was good but food a lump of plastic inside my milkshake which was not nice
jack . 2024-06-23
MORE AT Just Eat
COOKIE DOUGHS UNDERCOOKED, CHARGERD FOR BIRTHDAY SPARKLES £12 FOR 3 WHICH IS A JOKE ALL PLACE DO FREE FOR OCCASIONS SERVICE WASNT TOO BAD OVERALL NOT THE BEST EXPERIENCE
Firdos Hussain . 2024-06-22
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Saira- amazing service, very friendly and helpful really appreciated her help !! Saira went above and beyond
Maleeha Iqbal . 2024-06-19
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Served me cappuccino in a plastic glass not a cup!!!!
Fareen Hanif . 2024-06-17
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Their milkshakes are thicker than ice cream 😍. I love the quality of their food and portion sizes are big.
karan garg . 2024-06-11
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I didn’t know that besides desserts I could also get wonderful coffees and mocktails. Food presentation is lovely and so is the service.
Mehtab Ali . 2024-06-10
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It was my birthday last night and i went to heavenly desserts to celebrate with friends. I couldn’t not thank enough to the staff for making my day special by singing for me and decorating my dessert.
Hanika Tiwari . 2024-06-10
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A wonderful place for lovely afternoon tea with great selection of cakes. I went with my friend on a date to this place. I liked the ambiance and service:
Sami Uddin . 2024-06-10
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Lovely place with the best desserts and staff in town. Highly recommended.
Sarfaraz Hussain . 2024-06-07
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I absolutely love this place , best desserts in Leeds and the staff are so lovely ☺️
Rosa S . 2024-06-06
MORE AT Google
Such a great place to have a dessert, the ambiance is great. Thank you to Sania and Adnan for going above and beyond for all our visits, so attentive and friendly.
M X . 2024-06-02
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best desert joint round leeds, never been disappointed. create your own option is amazing. thank you to sania and adnan for always making our visits perfect :)
Mahin M . 2024-06-02
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Excellent service. Shout out to Gaurav who helped make it such a special occasion.
Zahoor Yasin . 2024-05-30
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very good place to be . interior is great and service also
Zein Atkinson . 2024-05-29
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The member of staff Saad was very helpful and most of all very polite.
Rehana Kosar . 2024-05-29
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Horrible customer service. Just because you are busy , doesn’t mean you compromise on the customer service. The lady who served us was rude. When we asked her a question regarding the desserts she just shrugged her shoulders rather than going and finding out for us. Our desserts were made wrong and tasted horrible. What a waste of £45. Won’t be going there again.
Tahira Shakoor . 2024-05-27
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Dessert was tasty but nowhere near enough value for money as other desserts I've had. Didn't taste like tiramisu at all!
Rebecca . 2024-05-24
MORE AT Just Eat
The best dessert i have ever had. The quality is quiet good. Worth the price!
Ahmad Yar Khan . 2024-05-21
MORE AT Google
Been to plenty of Heavy Desserts, so not really expecting anything different here. Interior just as good and desserts are always nice here. Can’t go wrong. Prices are more on the premium side. Have a small prayer room. On street parking available.
Hamza Patel . 2024-05-12
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Ordered a shake and now using small cups from next door. Absolute joke
Komruz Zaman . 2024-05-05
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Loved the food, always so beautifully made. Avi served us and she was so sweet and wonderful :)
saba x . 2024-04-28
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Customer service was fantastic, friendly, and very welcoming. The desserts were delicious, highly recommend the croffle and the passion fruit martini. 😋
Sofia Akbar . 2024-04-14
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Strawberries were missing from the crepe
Hanna . 2024-04-14
MORE AT Just Eat
Lotus Biscoff Shake was literally tasteless water.
Zayn . 2024-04-13
MORE AT Just Eat
Today, we chose to go eat dessert. We chose this place because it looked nice and wowy kabowy was the waffles delish! We're lucky we were on time. But anyways the food was worth the price.
ZUBAIDA KHATOON . 2024-04-11
MORE AT Google
wouldn’t even rate it 1 star. Ordered on uber eats and the icecream came melted totally and the cookie dough tasted of batter not even cooked and the waffle was raw. Spoke to the worker on the phone and she cut me off. Rang again and asked for a manager and she said she’s busy and what would i like to order? i won’t be ordering from here again! Leeds road Branch
Maria Khan . 2024-04-11
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Giving this a place a one all the way around. Reason for this was my colleagues and I had arrived and were seated. As soon as the waitress was taking our order, mid order she had left for 5 minutes without reason to do something else. When she came back, I had asked why she had left mid order and couldn’t complete our order. Her reason for this was we were taking too long to order (which was definitely not the case) and she had other things to do. We felt disrespected, hence why we left the establishment. There was no management on the day hence we couldn’t even make a complaint. Rather spend my money at an establishment that values customers and not oppress them.
K A . 2024-03-29
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Was charged £13.50 for a cheesecake and 2 scoops of ice cream, seems like I was over charged for a mediocre dessert! place has gone down hill.
M H . 2024-03-25
MORE AT Google
First time will definitely come again Great service
Fazeel Ismail . 2024-03-23
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Prabh in Heavenly Dessert, Leeds, Bradford was very pleasant waiter, kind and hospitable. Thank you. The place was clean and the coffee was perfect. We ordered a combination of desserts and enjoyed ourselves.
Dreamer04234312915 . 2024-03-19
MORE AT TripAdvisor
The best desserts in Bradford no doubt, unique flavourful and well presented
Naveed Amini . 2024-03-13
MORE AT Google
Desserts were really good and our server (from India!) was amazing!
Hiral Patel . 2024-03-06
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Aneeq was very polite and the food was delicious
Katie Allen . 2024-03-02
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Great desserts!! Been here few times and everything I tried was amazing. Hats off to Sanya she’s been exceptional and very friendly!
Chrysa Tsakiri . 2024-03-01
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Food was lovely like always but was cold once delivered
Rebecca . 2024-02-25
MORE AT Just Eat
Prabh served us. Excellent food and service. Would recommend to family and friends.
SuperNovAsad . 2024-02-19
MORE AT Google
No complaint with the food. While I understand it can get busy, don't believe it gives the business a reason to suspect they have not paid. After not receiving cutlery and having to ask twice while seeing our gelatos melt wasn't nice. Then, we waited for someone to take a payment and after 20min of receiving the bill, when nobody returned, we decided to pay by cash. As we were going to leave, a staff member stopped us (called out from upstairs while we were on the ground floor) asking if we had paid (without checking our table to see the bill paid in full). I politely asked them to check and left. Embarrassing customers as they leave is definitely not good service.
R Kaur . 2024-02-13
MORE AT Google
I am so disappointed unfortunately. I've been a long time customer of heavenly desserts, it's always been my favourite dessert place. My go to dessert is the Nutella royale which I have ordered from there numerous times. It usually comes with 4 ferrero rochers on it. My order tonight, the price had increased, £10.25 and the waffle only had 2 ferrero's on it. I know times are hard but I'm baffled at how they could sell the waffle like this. Complete scam and disservice to long standing customers like me. Also the hazelnut gelato tasted odd, not the way it usually does. It seems heavenly desserts have made changes but not for the better.
Umera R . 2024-02-10
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Very nice pistachio waffle. Great customer service
Awais Chaudhary . 2024-01-29
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