Heavenly Desserts - Bradford Leeds Road in Bradford

The delivery driver was super helpful and friendly. A great guy and made everything super easy. Thank you. I will not order from heavenly desserts the staff is rude and over heat your food so it is burnt. Become very rude and unprofessional

Served by Saira, who provided great service

to whoever is on shift rn thank you so much my waffle was so good 😭🫶🏻🫶🏻

If you have a sweet tooth this is the place for you. The ambiance here is always inviting and comfortable. Their staff is not only friendly but also highly skilled, especially Atinder who served us. Definitely value for money.

Heavenly Desserts promised a sugar-coated escape from reality, but it soon unravelled like an undercooked soufflé. As I stepped inside, the anticipation for a heavenly experience was palpable. Flipping through the visually enticing menu, I felt a pang of excitement for the decadent treats I was about to indulge in. Little did I know, this promise would quickly dissolve in a cacophony of disappointing service and mounting frustrations. From the outset, the atmosphere appeared lively, but as soon as the loud music shattered any hopes of conversation, I realized that perhaps the ambiance was a bit too eager to lift your spirits. The beats were relentless—a soundtrack more suited for a nightclub rather than a cozy dessert haven. Now, onto the service, or rather, the glaring lack thereof. After a lengthy wait, our server finally approached us with an air of haughtiness, their expression unreadable yet curiously disinterested in our presence. Gone were the warm welcomes and good-natured chatter; instead, we were treated to a rush that felt both scripted and suffocating. When a simple question about the dessert offerings met a particularly rude retort, a distinct feel of arrogance hung in the air—my appetite dwindled alongside my enthusiasm. Scaling the uneven waves of urgency, I attempted to place my order, but the experience felt more like a chore for our server, with their half-hearted responses and distracted body language reflecting an obvious disinterest. What should have been a serendipitous indulgence turned into a quick, hurried transaction, complete with an eye roll as they sauntered off to fetch our overpriced treats. Speaking of which, let's address the skyline steeper than the prices here. Although the desserts decorated our table with splendour, the cost was astonishingly high for the fleeting high delivered. I would have liked to savour each bite, but our experience felt so rushed that a dessert repeat was the furthest thing from my mind. With barely enough time to relish the drawing sweetness before us, I left Heavenly Desserts feeling cheated, longing for a pleasant experience drowned by discontent. If you’re dreaming of divine desserts, perhaps consider a blueprint for a heavenly experience—with attentive, gracious staff and a reputation, more importantly, able to showcase the sweet treats they have to offer. Until then, I'd recommend leaving this dessert destination uncharted on your journey for sugar-laced joy.

Crepes were freezing cold when they got to me they’ve always been lovely and warm before!

Thanks so much to “Tan” for taking the time to talk me through everything. She really indulged us and made our first visit & our night. We’ll have to come back now!

We waited over 20 minutes until someone came and served us we had to walk to the till to ask for service, my sone ordered Crepe with pistachio ice cream. It came but the crepe was very dry and over cooked you will not be able to cut by knife. We have been in Heavenly desserts in the past the experience was much better.

Amazing food and wonderful service! I tried to remember the name, but don't wanna risk saying the wrong name, but it had 2 A's in the middle, but he was super friendly and had amazing customer service.

I had brunch with my friends. The vegan brunch option was fantastically amazing. Unlike regular beans, the keralan spiced beans were mouth watering. I especially liked the vegan sausage. We sumed up with a vanilla cheesecream croffle topped up with strawberries. Our server was quick and polite

Tasty gelato and Saira is very friendly. Will come back next time.

Servicio asqueroso - Pagué £ 34. 45 por un crepé y un gofre una botella de agua y un té de menta - me cobraron £ 1. 95 por cada fruta que ponen en el crepé - 4 frambuesas 6 arándanos , 8 trozos de fresas y un plátano entero (creo) y £ 1 . 95 por el chocolate que exprimen por encima La camarera no me dijo que me cobrarían por cada trozo de fruta y cuando lo crié con el gerente! Empezó a preguntarle a la chica detrás del mostrador cuántas frambuesas puso en mi plato totalmente risible - no eres un restaurante de 5 estrellas ni siquiera eres tan buen lugar de postres - tu gerente no tenía habilidades para lidiar con el tema - su respuesta es la política del restaurante - wow te ves algo diferente pero al final eres igual que el resto del lugar vergonzoso y de mala calidad en Leeds Road - volver a la escuela de servicio al cliente y enseñe a su personal los conceptos básicos - va muy lejos! No iremos de nuevo y me aseguraré de decirle a todos los que conozco que incluso considera ir allí

Service was good and it's a very clean place

Ordered for collection. Arrived within ten minutes of the order being placed and the custard was cold on both desserts. the apple crumble tasted like it’d had been spun in the microwave for 20 seconds and was frankly inedible. For nearly 17 pounds for a cornflake tart and apple crumble that was really disappointing and I’ll be looking elsewhere next time

I loved the food in this food place and the drinks are so worth to buy.

Won't order from here again. There was an issue with part of our order, the Salt Caramel Chocolate tart we ordered had been sent out with the wrong driver and it was the last one they had. They suggested a cornflake tart instead but then offered to send a White Chocolate tart with sea salt instead. I agreed. Was confused when the order came (within 15 mins) no white Chocolate in sight. It looks like they sent my original order?! The pastry was VERY underdone and couldn't hold the filling. Concerning that they would send this dessert out. The ganache was spilled all in the box, it was just a mess. Inedible actually. I have had this dessert before from the Headingley Branch (via delivery) and it was amazing, but what was sent out from Leeds Road was appalling. The tart cost me just under £10, I expected better. Other items in the order were apple crumble with custard, small portions, they tasted fine but were barely warm (both crumble & custard pot) & a biscoff shake, also tasted was nice but toppings were measly. As already said, wouldn't order from here again, the pastry was worrying. I put in a picture of how it should look!

Prabh was very kind and excellent service.

Samoa was very helpful and polite, will definitely be back ❤️

Excellent food and service by staff

Good taste and best service. Highly recommended ❤️

Food was a massive let down. Pistachio Cannoli was made up of samosa dough which was dry and tasteless and just didn't work as a dessert. The dark chocolate and honeycomb waffle was spoilt by the honeycomb pieces that was so hard to bite into that I just gave up after a few attempts and decided to pick them out and leave them to one side on the plate. My wife had the GS Banoffee American waffle which she didn't like. Won't be coming back again as really poor quality desserts.

Went there on Eid and it was our first time there. Overall the atmosphere and staff were really nice. We ordered our desserts and got a free large dessert for free because it was a first time there. That was really nice of them. The dessert was delicious.

Great place to go for desserts, a little on the more expensive side for a dessert place but the quality and the portion sizes are good and somewhere we like to go on special occasions and they do a really nice Latte

I recently visited the Heavenly Desserts location and, unfortunately, had a very disappointing experience. From the moment I walked in, the staff were rude and unwelcoming. Their attitude made the entire visit uncomfortable, and it felt like they had little interest in providing good customer service. Given how poorly I was treated, I won't be returning to this particular branch. However, I want to note that the Batley branch is excellent; the staff there are always friendly and professional. I'll continue to visit that location instead.

Bought Legendary Royale shake in Ferrero Rocher really liked it

Went in tonight for a late dessert and was greeted with such a warm welcome… Our server Manpreet, was so polite and took really good care of us whilst we dined! Definitely would return due to the service that we received tonight!!

Fantastic deserts - highly recommend, we were three families visited in August 2024, upstairs family atmosphere was superb. Service from Prabh was good.

Food was really good, service, ambiance and atmosphere was superb. Thank you very much Prabh for serving great food. Keep serving delicious deserts with great service. One thing 1 would suggest- please clarify allergy items in your guide.

Very Good service , lovely food and decor. Special mention for Prabh who went over and above to make sure everything was ok due to children's allergies.

Wonderful ambience and excellent desert selection

desserts are amazing delivered still warm and fast as well definitely will be ordering again

Deserts were amazing, Sania did such an amazing service 🙂

Great service from Agimla and Sania. Had a great time!

Lovely food and staff, Prabh, very friendly. Service was very good.

Our favourite place to get a dessert for a special occasion. It has great choices and a vegan menu is also available, which is great for our child with milk intolerance. Prabh was a nice staff member, very friendly and everyone enjoyed their dessert

I like food and its service its totally worth it

very nice and good service by all staff.

Great fudge cake dessert and service from Saad.

Great vegan options. Service with a smile

Everything was good but food a lump of plastic inside my milkshake which was not nice

COOKIE DOUGHS UNDERCOOKED, CHARGERD FOR BIRTHDAY SPARKLES £12 FOR 3 WHICH IS A JOKE ALL PLACE DO FREE FOR OCCASIONS SERVICE WASNT TOO BAD OVERALL NOT THE BEST EXPERIENCE

Saira- amazing service, very friendly and helpful really appreciated her help !! Saira went above and beyond

Served me cappuccino in a plastic glass not a cup!!!!

Their milkshakes are thicker than ice cream 😍. I love the quality of their food and portion sizes are big.

It was my birthday last night and i went to heavenly desserts to celebrate with friends. I couldn’t not thank enough to the staff for making my day special by singing for me and decorating my dessert.

A wonderful place for lovely afternoon tea with great selection of cakes. I went with my friend on a date to this place. I liked the ambiance and service:

I didn’t know that besides desserts I could also get wonderful coffees and mocktails. Food presentation is lovely and so is the service.

Lovely place with the best desserts and staff in town. Highly recommended.

I absolutely love this place , best desserts in Leeds and the staff are so lovely ☺️

Such a great place to have a dessert, the ambiance is great. Thank you to Sania and Adnan for going above and beyond for all our visits, so attentive and friendly.

best desert joint round leeds, never been disappointed. create your own option is amazing. thank you to sania and adnan for always making our visits perfect :)

Excellent service. Shout out to Gaurav who helped make it such a special occasion.

very good place to be . interior is great and service also

The member of staff Saad was very helpful and most of all very polite.

Horrible customer service. Just because you are busy , doesn’t mean you compromise on the customer service. The lady who served us was rude. When we asked her a question regarding the desserts she just shrugged her shoulders rather than going and finding out for us. Our desserts were made wrong and tasted horrible. What a waste of £45. Won’t be going there again.

Dessert was tasty but nowhere near enough value for money as other desserts I've had. Didn't taste like tiramisu at all!

The best dessert i have ever had. The quality is quiet good. Worth the price!

Been to plenty of Heavy Desserts, so not really expecting anything different here. Interior just as good and desserts are always nice here. Can’t go wrong. Prices are more on the premium side. Have a small prayer room. On street parking available.

Ordered a shake and now using small cups from next door. Absolute joke

Loved the food, always so beautifully made. Avi served us and she was so sweet and wonderful :)

Customer service was fantastic, friendly, and very welcoming. The desserts were delicious, highly recommend the croffle and the passion fruit martini. 😋

Strawberries were missing from the crepe

Lotus Biscoff Shake was literally tasteless water.

wouldn’t even rate it 1 star. Ordered on uber eats and the icecream came melted totally and the cookie dough tasted of batter not even cooked and the waffle was raw. Spoke to the worker on the phone and she cut me off. Rang again and asked for a manager and she said she’s busy and what would i like to order? i won’t be ordering from here again! Leeds road Branch

Today, we chose to go eat dessert. We chose this place because it looked nice and wowy kabowy was the waffles delish! We're lucky we were on time. But anyways the food was worth the price.

Giving this a place a one all the way around. Reason for this was my colleagues and I had arrived and were seated. As soon as the waitress was taking our order, mid order she had left for 5 minutes without reason to do something else. When she came back, I had asked why she had left mid order and couldn’t complete our order. Her reason for this was we were taking too long to order (which was definitely not the case) and she had other things to do. We felt disrespected, hence why we left the establishment. There was no management on the day hence we couldn’t even make a complaint. Rather spend my money at an establishment that values customers and not oppress them.

Was charged £13.50 for a cheesecake and 2 scoops of ice cream, seems like I was over charged for a mediocre dessert! place has gone down hill.

First time will definitely come again Great service

Prabh in Heavenly Dessert, Leeds, Bradford was very pleasant waiter, kind and hospitable. Thank you. The place was clean and the coffee was perfect. We ordered a combination of desserts and enjoyed ourselves.

The best desserts in Bradford no doubt, unique flavourful and well presented

Desserts were really good and our server (from India!) was amazing!

Aneeq was very polite and the food was delicious

Great desserts!! Been here few times and everything I tried was amazing. Hats off to Sanya she’s been exceptional and very friendly!

Food was lovely like always but was cold once delivered

Prabh served us. Excellent food and service. Would recommend to family and friends.

No complaint with the food. While I understand it can get busy, don't believe it gives the business a reason to suspect they have not paid. After not receiving cutlery and having to ask twice while seeing our gelatos melt wasn't nice. Then, we waited for someone to take a payment and after 20min of receiving the bill, when nobody returned, we decided to pay by cash. As we were going to leave, a staff member stopped us (called out from upstairs while we were on the ground floor) asking if we had paid (without checking our table to see the bill paid in full). I politely asked them to check and left. Embarrassing customers as they leave is definitely not good service.

I am so disappointed unfortunately. I've been a long time customer of heavenly desserts, it's always been my favourite dessert place. My go to dessert is the Nutella royale which I have ordered from there numerous times. It usually comes with 4 ferrero rochers on it. My order tonight, the price had increased, £10.25 and the waffle only had 2 ferrero's on it. I know times are hard but I'm baffled at how they could sell the waffle like this. Complete scam and disservice to long standing customers like me. Also the hazelnut gelato tasted odd, not the way it usually does. It seems heavenly desserts have made changes but not for the better.

Very nice pistachio waffle. Great customer service

The chocolate cake looked like it had been eaten by someone and the left over dumped in a box

I paid 8.50 for a cookie dough that was literally a melted lidl's cookie portion size needs to b bigger

I am in love with the caramel monkey bread, mock-tails and heavenly hot chocolate especially on a cold day. The staff is really helpful and amiable.

Lovely staff, very accommodating to multiple allergies and dietary requirements. Particularly lovely was Prabhjot, an asset to the team!

very lovely dessert place with amazing food but even though me and my friend had separate bills we had to pay together and couldn’t pay some cash and the rest on card

Honestly for the price I’m paying for this food I expect it to be warm when I get it - on top of that I asked for the waffle with no strawberry sauce and IT CAME WITH STRAWBERRY SAUce!!! Very unhappy

A bit too sweet for the dessert for Asian taste but overall is great in terms of cost effectiveness, the staff SOHAIL is helpful and polite with nice voice and tidy outlook but more smile would be even appreciated, the atmosphere of the restaurant is neat and elegant, more festive decoration will definitely increase the vibe overall! Merry Christmas! A customer

Absolutely delicious. So good we've ordered the same order two nights running. The apple crumble was perfect and full of bramley apple flavour. Perfect.

Had a lovely Ruby chocolate and raspberry croffle. Staff were lovely, will be coming here again :)

Ridiculous portions, ridiculous prices, I’d rather make my own desserts for the week with the price I paid.

food was very delicious, we ordered 2-3 types of desserts, we liked all of them, staff was very convenient, excellent service, way of garnish is fabulous , we definitely come back again.

Very good and delicious deserts. All are amazing staff there as they serve like family .I recommend to everyone to go there for spending time with family and take deserts

Excellent service and food was so delicious

The kitchen staff tried to kill me by giving me a pistachio and chocolate shot. I had to send it back as I knew it had nuts in by looking at the green liquid. There was a lot of back and forth from the waiter to the kitchen (not the waiters fault, the kitchen staff are to blame) until they realised it had full blown nuts in there. I eventually left without having had any food as I didn't trust them. Stay away if you have any allergies. They don't cater to them at this location, they do at other locations for heavenly desserts just not at this one. Edit: Emailed head office and they did nothing. They'll learn when they kill someone.

Food was really nice and well decorated staff was very friendly and helpful specially kitchen staff .Great service for allergy ingredients I really appreciate them 👍👍😇😇

I recently visited this place and I have to say one of the best place to have shakes all the shakes were so delicious that I was not able to control myself in fact I was in mood to have only 1 shake but ended up drinking 3 shakes and chocolate fudge cake I would highly recommend this place

Gagan Deep made the most amazingly beautiful tasting Black forest hot chocolate. Has to the best I've had and I've been to starbucks and Costa. Very talented barrista. All desserts were amazing but the hot drinks are out of this world. As well as being aesthetically pleasing to look at. Pictures do not do it justice a must visit everytime I'm in Bradford.

The best around in Bradford hands down.

Amazing service by Prabh. Food was also very delicious. 10/10 would definitely recommend.

Came in 29/11/23 at approx 14:10 young lady behind the counter extremely polite and helpful, helped me with an item I couldn't remember the name of, thank you! Credit to the company! Hope you seen this!

Very disheartening experience this time" around with heavenly desserts @Leeds road. We were a group of 20 people who called in prior to make a booking at about 10.30pm Saturday night. We were assured to head there only to be told that after we made a call to book, the restaurant got busy and there were no tables left to seat us as a group. Add to this that there is always parking issues hence why we called to check availability and if they were busy that's OK but to reserve us and then be told there is no table left for us is very rude we were a big group just waiting around downstairs as it was too cold to wait out. Finally after 30 minutes of waiting we got seated downstairs(Thier decision not ours) while paying the bill we were asked to pay extra £10 bcoz we occupied the downstairs area and no other customers could sit??? But weren't we the customers? Also we were asked to pay extra on top of the food ordered bcoz not everybody at the table ordered? If these are your "terms and conditions" for how you treat your patrons it should be specified b4 they place the order not as a headache when it comes down to paying the bill. These instructions were on order of the manager via phone who wasn't in the shop if needs be to deal with customers!! Coming down to desserts being served, all hot and cold desserts were given out without any cutlery given, and had to ask multiple times that we were still waiting for cutlery. I really hope the treatment was not based on any sort of discrimination because of other people giving 5 star ratings to service and us getting such a diabolical service. Sad turn of events as the desserts are 10/10.

Driver was very polite and kind.