Based on 3.865 opinions finded in 4 websites
Based on 3.865 opinions finded in 4 websites
Opinions
Visited in half term, the service was so slow that after 5 minutes looking at our drinks made up on the counter we got up and helped ourselves. £5.25 for a tiny hot chocolate. Children did enjoy their waffles. Toilets so disgusting and dark that we left and went to John Lewis instead. Asked one waiter for bill but apparently only one waitress can do the bills. It was wrong so an argument followed to get a correct bill only charging for the food we’d ordered. Avoid!
Kathpasta . 2024-10-30
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We were served by Sangeeth who was very friendly. I am lactose intolerant so the choice on the vegan menu is great! I had an American waffle with strawberries, chocolate sauce and vanilla ice cream. Delicious!
Joanna C . 2024-10-18
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Sangeeth was lovely, great customer service 😃😃 thank you sangeeth
Usman M . 2024-09-18
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Nishant provided exceptional service!!!
Suzanne Millenbaugh . 2024-09-17
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Really good brunch and desserts, we where family of 6 and waiter Muhammad was very helpful with allergies.
Tor Martin Skretting . 2024-09-17
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I had really good experience here, rania from staff was really sweet
Mahnoor fatima . 2024-09-17
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Sangeeth is a good waiter there.
A7med 7assan . 2024-09-16
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Michelle was very sweet and provided a great service to us
muskan bharija . 2024-09-16
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Great service by Mr Sangeeth. Absolute polite and great dessert place. New Favourite
Shyama Chand . 2024-09-16
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Sangeeth was a very good waiter. Took care of our every need. Wil be back !!!
Lucy Hughes . 2024-09-16
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Sangeeth served us and was very polite and friendly.
Tonianne Doyle . 2024-09-15
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Was served by sangeeth, very polite gentleman! Thank you sangeet for wonderful care given to us.
Zarmina Babar . 2024-09-15
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Thanks Nishant for the welcoming service
Gokul U Krishnan . 2024-09-15
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Very nice service from sangeeth
Soud Alamri . 2024-09-15
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Sangeeth was very lovely and nice ;)
Eva Danková . 2024-09-15
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Great Atmosphere. Sangeeth was very polite and friendly. We will comeback
Andy . 2024-09-15
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Sania she is the best employee in heavenly
Mohammad . 2024-09-15
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Delicious desserts, good coffee ans great service! Especially Sangeeth who was super friendly, professional and made it a great experience!
Gemma Flanagan . 2024-09-15
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Overrated and overpriced. Service was VERY slow for no apparent reason, portion size was very small. The milkshake had very little flavour to it, the Sundae Royale was mostly waffle cone, smashed up with sugary bits, two Ferrero Rochers and a bit of ice cream. The cookie dough dessert was so small. Our visit lasted 30 mins, less than 5 minutes was actually eating. Overall very disappointing, I personally will never return.
Paul Collins . 2024-09-15
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Amazing service by Sangeeth and all the lovely girls. Loved the Croffle.
Sadia Afzal . 2024-09-15
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Service was VERY slow for no apparent reason, portion size was very small. The milkshake had very little flavour to it, the Sundae Royale was mostly waffle cone, smashed up with sugary bits, two Ferrero Rochers and a bit of ice cream; very dry. The cookie dough dessert was so small. Our visit lasted 30 mins, less than 5 minutes was actually eating. Overall very disappointing, I personally will never return.
XUSAtravellerNE . 2024-09-15
MORE AT TripAdvisor
Sangeeth gave us a warm welcome and served us, the whole experience was amazing, we enjoyed our time here
Nagasriram kochetti . 2024-09-14
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Lovely place to hang out or go on a cute date. Sania who served us was lovely
Miguel Guedelha . 2024-09-14
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Very good service and nice food , thanks To waranya for your help
ahmed mahmoud . 2024-09-14
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It was a lovely place. Calm, lovely and timely service from Nashfat. The food was amazing and would absolutely recommend.
Monioluwa Fabusoro . 2024-09-14
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Such a nice place! Sangeeth had great service, would return!
ISABEL MILLINGTON . 2024-09-13
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Had a lovely post dinner treat here! They have so many options and we were all happy with our orders. Riza was our server and she was so kind and gave us amazing service. Definitely recommend!
Ky Jones . 2024-09-13
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Really good dessert and the service is amazing, thank you for your great service Sangeeth
Cidney Benest . 2024-09-13
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Great food and service, sangeeth was the server and mad things nice and easy!
Khim Saunders . 2024-09-13
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Nice place and the dessert was very delicious and very happy with the service from the waiter (sangeeth)
Mohammed Bahomaishan . 2024-09-13
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Lovely desert place and lovely food, staff l we’re lovely especially Muhammad who made sure food was nice for us during and after we’d ate. Definitely reccomend!
Lucas Regan . 2024-09-12
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Our server Muhammad was very welcoming and accommodating, being very aware and respectful of our allergies and dietary requirements. Muhammad treated us very kindly and nice.
Chloe Estinozo . 2024-09-12
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Lovely staff and great food, Muhammad was our server along with a lovely new lad who started his 1st shift today, both amazing
Adam Wilding . 2024-09-12
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great food the service by muhammad was great!
Claire Lebrun . 2024-09-12
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As the name suggests , it is an apt place to enjoy dessert. The ambience and service is very good. Nice place to go for a date. There are numerous choices for desserts ,one needs to be aware of 😜 Be ready to go for a deep dive into the menu book. We ordered saffron milk cake and chocolate cake with vanilla gelato. Absolutely delicious and the taste lingered for a while. Definitely a go-to place. Love ittttttttt❤️
padmashri raj . 2024-09-11
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Brought my family over for desserts and was served my a lovely waiter called Sangeeth! We accidentally spilled a drink and Sangeeth was kind and quick to help! The service here is fab and the desserts here are delicious with my favourite dessert being the chocolate and pistachio shot !! I will be back again! :)
Suhaila Marie Fahad . 2024-09-11
MORE AT Google
quick food, very tasty, excellent service from Sangeeth! definitely coming again. thank you sangeeth!
Nate Burnett . 2024-09-11
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The brunch was absolutely brilliant. We went there twice and it was perfect. Great service and really friendly staff. Will definitely come back again!
Danny Allsopp . 2024-09-11
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Best macaron ever. It surpasses the ones I tried at Paris airport, my favorites until I discovered this delicious place in Liverpool. The service, provided by the kind Anna, was also excellent.
Isabella Filgueiras . 2024-09-10
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Sweety sweet menu with sweet service from Rania
Andrii Hulenko . 2024-09-10
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Nishant was nice. The service was great. We took time to order but he was patient. The food was delectable!
Miko Johnson Co . 2024-09-10
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Very lovely experience, came off night shifts this morning and have not had any sleep. The atmosphere was very calm, staff were charming and kind. Sangeeth served me he is a credit to your Business. Pancakes were delicious and beautiful presentation. Will come back.
kelly bell . 2024-09-09
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Came for a little dessert after having food. Was unreal!! Deffo be back again. Sangeeth served us an everything was spot on!! So delicious
Sam Dorries . 2024-09-09
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Lovely friendly service especially by Sangeeth
Nav P . 2024-09-09
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Great deserts and Sangeeth was friendly and attentive 👍
Thomas Rogers . 2024-09-09
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Lovely atmosphere, really chill, and friendly staff.
freddie eaton . 2024-09-09
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Food was lovely, really nice relaxed atmosphere and the service was great, our waiter Muhammad and the manager were very friendly and helpful! Will be back again :)
Gemma Kearney . 2024-09-09
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Nice food, nice staff!:) big ups Muhammad and his lovely manager! 1000000% recommend if you’re around Liverpool!
Aoife Murray . 2024-09-09
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Great food , Muhammad was kind and helpful
Cristina Baquer . 2024-09-09
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SANGEETH - this guy was brilliant really friendly, cracked a few jokes his service was rly quick checked on our food and made sure we were looked after. Always had a smile and was very helpful, give this man a raise !!
Benjamin Stanworth . 2024-09-09
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Sangeeth served us he was very friendly and polite we would recommend the bueno croffle
Ciaran McArdle . 2024-09-09
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Sangeetha was a very good host, Thank you
D P . 2024-09-08
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Good service, sangeeth was amazing
hussain ali . 2024-09-08
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Lovely atmosphere with good service from Reshma - thank you for looking after me
Brenda Knott . 2024-09-08
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Rania served outstandingly. We were highly satisfied in her hospitality.
RUMISSA A . 2024-09-08
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It was our first time here. The food was good and the service by Rania was lovely and amazing.
Lynda Mary . 2024-09-07
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Delicious desserts. The ice creams are really nice. Best service by Sangeeth.
Adithya Jayasinghe . 2024-09-07
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Amazing desserts, and our server Rania was super lovely :)
Lia Albers . 2024-09-07
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Nishant provided excellent service during my visit to Heavenly Desserts. He was attentive, friendly, and knowledgeable about the menu, making my experience even more enjoyable. Highly recommend!
Dr.Shamsa Almusafir Habib . 2024-09-07
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The place is very nice and the food was very tasty and muhammad was very friendly and all the staff friendly 🌹
dalal al-ali . 2024-09-06
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Sangeeth was the GOAT , unreal ice cream server. PEAK!
darryjamstaincards . 2024-09-06
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The desserts were all tasty/high quality and the manager gave special consideration for my wife who wears Niqaab. We were all happy and I would recommend. Rania was our waitress and was polite.
Juli Jol . 2024-09-06
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Amazing experience and the crepes were great. Our server Nishant was amazing. I Will be visiting again!
Selasie Selly . 2024-09-06
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Everyone was so lovely, especially Muhammad!
Caitlin Nolan . 2024-09-05
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Our service by Riza she was super nice and friendly
saod bouqammaz . 2024-09-05
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the food delicious and riza give a good service 👌🏻
RAFIF ALHAWEL . 2024-09-03
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On the corner facing Albert dock and next to Hilton Hotel. Large selection of deserts to choose from and also smaller tapas selection. Build your own waffle options was good and loads of various drinks to choose from. Portions are just enough. Great and quick service.
Graham Murphy . 2024-09-02
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That was delicious. Welcomed by a friendly atmosphere, and Reshma was so helpful for experiencing the BEST from the menu. Definitely coming back soon…
shamsudheen safnas . 2024-09-02
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Sangeeth made us feel very welcome and we had a fab time! The food was delicious and the staff are lovely!!
Christopher Gilsenan . 2024-09-02
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Reshma was great on our visit to heavenly desserts she was very welcoming and in my professional opinion either needs a promotion or a raise her retail skill and presentation was perfect. Thank you so much will be revisiting soon
john hilton . 2024-09-02
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Sangeeth was very helpful and the desserts were fantastic
Gordon Miller . 2024-09-02
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Had a good experience. Satisfied with the food and service.
Roshan Korambeth . 2024-09-02
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Had a really good experience And nishan served us well
mohit patel . 2024-09-01
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lovely desserts here and the staff are super friendly. thank you to muhammad for their warm service :)
Nicole . 2024-09-01
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Had a great experience with Muhammad as our server. Helped us to get a great seat, speedy service and attentive customer service. Atmosphere was great with all staff friendly and willing to help out!
Ryan Turley . 2024-08-31
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The desserts are delicious and Rania was absolutely lovely!!
Louise Ward . 2024-08-31
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We were served by Riza , and the food was fantastic, atmosphere great , prompt service with a great view
Gissela Marroquin . 2024-08-31
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Riza was very friendly and helpful. It was very tasty
Daniel Crndic . 2024-08-31
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Riza was excellent she explained what Waffle options were available and recommended im having what she’s having which I absolutely loved. She was generous and patient it put my mum and I at good hands and it made our experience at heavenly fabulous
Aseya Essa . 2024-08-31
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Absolute joke,complained about an item,an asked if we can exchange it for something else because it was disgusting,an not what it should of been,to be told because you've tried it,your not getting a refund or an exchange,the fact there is a problem with your item,isn't my problem,an rude was an understatement
Chris Rodgers . 2024-08-31
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Sangeeth was friendly, welcoming and genuinely cared about our experience, thanks :)
Matt Benoit . 2024-08-30
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Sangeeth provided an excellent service.
Laurensius Mainsiouw . 2024-08-30
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Lovely place and service -Sanger’s did a great job taking care of our table and provided a good service
Lamis Elsharkasi . 2024-08-30
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I recently visited Heavenly Desserts, and I must say, it was an incredible experience! From the moment I walked in, the atmosphere was warm and inviting, but what truly stood out was the exceptional service provided by our waitress, Riza. She was attentive, friendly, and made us feel right at home. Her recommendations were spot-on, and she checked in on us just the right amount. Now, let's talk about the star of the show: the waffles. They were absolutely delicious—crispy on the outside and fluffy on the inside, drizzled with just the right amount of syrup. Each bite was a delightful treat! Overall, I highly recommend this place. With amazing service from Riza and mouthwatering desserts, it's a must-visit for anyone with a sweet tooth!
Reda Moussa . 2024-08-30
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Our server Sangeeth was lovely!
Jess Mahoney . 2024-08-30
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Rania was a very helpful server - very friendly and informative. Lovely tea and relaxed atmosphere!
tommtg . 2024-08-30
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I liked the saffron Spanish coffee. The chocolate for the cheesecake was not hot. Maybe it's because I was there early at 11am. Although it says it opens at 10 am, they simply didn’t let me in at 10 am. In any case, I don't recommend going there before 12 pm.
Shishany. UK . 2024-08-30
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Tasty end to our evening! Rania looked after us very well, polite and attentive :)
R B . 2024-08-30
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Great place and great environment with very considered service by Sangeeth.
Adil Sardardeen . 2024-08-30
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Super delicious desserts! Thanks so much to our server Riza, perfect service!
Sarah Rhodes . 2024-08-30
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The dessert we ate was brownies and it was very delicious, one of the front house staff named Reshma was so friendly and helped us out in all ways possible. All around service and taste was good
faisal tajudeen . 2024-08-30
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Our server Sangeeth was wonderful! Will be coming back
Jem Cox . 2024-08-30
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It was an excellent service by the Nishant.
AKSHARA REJU . 2024-08-29
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Sangeeth was very polite and helpful. We had a great experience as usual.
Shubham Tungenwar . 2024-08-29
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Wonderful deserts and great service by Sangeeth really enjoyed :)
kulman kapoor . 2024-08-28
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Sangeeth was really lovely and helped us choose our food!
Imogen Smith . 2024-08-28
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My experience was amazing and Sangeeth who was serving us was really nice and receptive
Lívia Dias gai . 2024-08-28
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Very nice service and food , Sangeeth was very efficient and running things smoothly and even noticed when food was not fetched to one of us and not him serving but still checked everyone was happy at all the tables . Very nice desert bar
Cath rain . 2024-08-27
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As the name suggests, this place is a heaven for the desert loving people. The portion is huge, and it's a go to place now for me and my husband in the future. Location is amazing. NISHANT served us well and kind in explaining all the stuffs.
Alisha Arora . 2024-08-27
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Yummy food and great customer service
Aparna V J . 2024-08-27
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413 Opinions
We came on Friday night and had an amazing experience. All the food was incredible (however each plate came out separately when it was ready which perhaps could have been explained when we ordered) and the staff couldn't have done more for us. We were sat at the back in a garden area, which had heaters so was very cosy and good vibes. Matteo was especially attentive and friendly. One of our new fave spots in Liverpool!!
1678 Opinions
We did the bottomless dining and the food and drinks were great! The drinks just kept coming. Will, our server was amazing! He was so polite and was a good laugh too! We will 100% definitely be returning on the future. Thanks Will - the young couple with the 100 vodka cokes and pink gin lemonades 🤣🩷
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I came here with my son in law and my grandson after a meal. The atmosphere was really good, and, the staff very pleasant. Even though it is a small pub it is one of the best in the area.
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Service was amazeing ..my friend Anne( pensioner )needed to charge her phone...Lynsey behind the bar charged it for her ..even tho the bar was so busy ..thankyou ..we came to watch the football ...cant wait to return ..new to the area .