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4.0

Based on 3.865 opinions finded in 4 websites

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Nº 1700 in 2648 in Liverpool

Nº 154 of 225 British in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..sorbetsyrupcreampistachioraspberrywafflecakecoffeemeltedcrepechocolatevanillapaybeautifulmustladystrawberrybananasaffron

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Visited in half term, the service was so slow that after 5 minutes looking at our drinks made up on the counter we got up and helped ourselves. £5.25 for a tiny hot chocolate. Children did enjoy their waffles. Toilets so disgusting and dark that we left and went to John Lewis instead. Asked one waiter for bill but apparently only one waitress can do the bills. It was wrong so an argument followed to get a correct bill only charging for the food we’d ordered. Avoid!

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Kathpasta . 2024-10-30

MORE AT TripAdvisor

We were served by Sangeeth who was very friendly. I am lactose intolerant so the choice on the vegan menu is great! I had an American waffle with strawberries, chocolate sauce and vanilla ice cream. Delicious!

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Joanna C . 2024-10-18

MORE AT TripAdvisor

Sangeeth was lovely, great customer service 😃😃 thank you sangeeth

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Usman M . 2024-09-18

MORE AT Google

Nishant provided exceptional service!!!

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Suzanne Millenbaugh . 2024-09-17

MORE AT Google

Really good brunch and desserts, we where family of 6 and waiter Muhammad was very helpful with allergies.

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Tor Martin Skretting . 2024-09-17

MORE AT Google

I had really good experience here, rania from staff was really sweet

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Mahnoor fatima . 2024-09-17

MORE AT Google

Sangeeth is a good waiter there.

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A7med 7assan . 2024-09-16

MORE AT Google

Michelle was very sweet and provided a great service to us

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muskan bharija . 2024-09-16

MORE AT Google

Great service by Mr Sangeeth. Absolute polite and great dessert place. New Favourite

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Shyama Chand . 2024-09-16

MORE AT Google

Sangeeth was a very good waiter. Took care of our every need. Wil be back !!!

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Lucy Hughes . 2024-09-16

MORE AT Google

Sangeeth served us and was very polite and friendly.

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Tonianne Doyle . 2024-09-15

MORE AT Google

Was served by sangeeth, very polite gentleman! Thank you sangeet for wonderful care given to us.

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Zarmina Babar . 2024-09-15

MORE AT Google

Thanks Nishant for the welcoming service

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Gokul U Krishnan . 2024-09-15

MORE AT Google

Very nice service from sangeeth

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Soud Alamri . 2024-09-15

MORE AT Google

Sangeeth was very lovely and nice ;)

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Eva Danková . 2024-09-15

MORE AT Google

Great Atmosphere. Sangeeth was very polite and friendly. We will comeback

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Andy . 2024-09-15

MORE AT Google

Sania she is the best employee in heavenly

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Mohammad . 2024-09-15

MORE AT Google

Delicious desserts, good coffee ans great service! Especially Sangeeth who was super friendly, professional and made it a great experience!

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Gemma Flanagan . 2024-09-15

MORE AT Google

Overrated and overpriced. Service was VERY slow for no apparent reason, portion size was very small. The milkshake had very little flavour to it, the Sundae Royale was mostly waffle cone, smashed up with sugary bits, two Ferrero Rochers and a bit of ice cream. The cookie dough dessert was so small. Our visit lasted 30 mins, less than 5 minutes was actually eating. Overall very disappointing, I personally will never return.

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Paul Collins . 2024-09-15

MORE AT Google

Amazing service by Sangeeth and all the lovely girls. Loved the Croffle.

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Sadia Afzal . 2024-09-15

MORE AT Google

Service was VERY slow for no apparent reason, portion size was very small. The milkshake had very little flavour to it, the Sundae Royale was mostly waffle cone, smashed up with sugary bits, two Ferrero Rochers and a bit of ice cream; very dry. The cookie dough dessert was so small. Our visit lasted 30 mins, less than 5 minutes was actually eating. Overall very disappointing, I personally will never return.

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XUSAtravellerNE . 2024-09-15

MORE AT TripAdvisor

Sangeeth gave us a warm welcome and served us, the whole experience was amazing, we enjoyed our time here

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Nagasriram kochetti . 2024-09-14

MORE AT Google

Lovely place to hang out or go on a cute date. Sania who served us was lovely

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Miguel Guedelha . 2024-09-14

MORE AT Google

Very good service and nice food , thanks To waranya for your help

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ahmed mahmoud . 2024-09-14

MORE AT Google

It was a lovely place. Calm, lovely and timely service from Nashfat. The food was amazing and would absolutely recommend.

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Monioluwa Fabusoro . 2024-09-14

MORE AT Google

Such a nice place! Sangeeth had great service, would return!

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ISABEL MILLINGTON . 2024-09-13

MORE AT Google

Had a lovely post dinner treat here! They have so many options and we were all happy with our orders. Riza was our server and she was so kind and gave us amazing service. Definitely recommend!

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Ky Jones . 2024-09-13

MORE AT Google

Really good dessert and the service is amazing, thank you for your great service Sangeeth

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Cidney Benest . 2024-09-13

MORE AT Google

Great food and service, sangeeth was the server and mad things nice and easy!

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Khim Saunders . 2024-09-13

MORE AT Google

Nice place and the dessert was very delicious and very happy with the service from the waiter (sangeeth)

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Mohammed Bahomaishan . 2024-09-13

MORE AT Google

Lovely desert place and lovely food, staff l we’re lovely especially Muhammad who made sure food was nice for us during and after we’d ate. Definitely reccomend!

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Lucas Regan . 2024-09-12

MORE AT Google

Our server Muhammad was very welcoming and accommodating, being very aware and respectful of our allergies and dietary requirements. Muhammad treated us very kindly and nice.

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Chloe Estinozo . 2024-09-12

MORE AT Google

Lovely staff and great food, Muhammad was our server along with a lovely new lad who started his 1st shift today, both amazing

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Adam Wilding . 2024-09-12

MORE AT Google

great food the service by muhammad was great!

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Claire Lebrun . 2024-09-12

MORE AT Google

As the name suggests , it is an apt place to enjoy dessert. The ambience and service is very good. Nice place to go for a date. There are numerous choices for desserts ,one needs to be aware of 😜 Be ready to go for a deep dive into the menu book. We ordered saffron milk cake and chocolate cake with vanilla gelato. Absolutely delicious and the taste lingered for a while. Definitely a go-to place. Love ittttttttt❤️

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padmashri raj . 2024-09-11

MORE AT Google

Brought my family over for desserts and was served my a lovely waiter called Sangeeth! We accidentally spilled a drink and Sangeeth was kind and quick to help! The service here is fab and the desserts here are delicious with my favourite dessert being the chocolate and pistachio shot !! I will be back again! :)

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Suhaila Marie Fahad . 2024-09-11

MORE AT Google

quick food, very tasty, excellent service from Sangeeth! definitely coming again. thank you sangeeth!

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Nate Burnett . 2024-09-11

MORE AT Google

The brunch was absolutely brilliant. We went there twice and it was perfect. Great service and really friendly staff. Will definitely come back again!

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Danny Allsopp . 2024-09-11

MORE AT Google

Best macaron ever. It surpasses the ones I tried at Paris airport, my favorites until I discovered this delicious place in Liverpool. The service, provided by the kind Anna, was also excellent.

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Isabella Filgueiras . 2024-09-10

MORE AT Google

Sweety sweet menu with sweet service from Rania

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Andrii Hulenko . 2024-09-10

MORE AT Google

Nishant was nice. The service was great. We took time to order but he was patient. The food was delectable!

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Miko Johnson Co . 2024-09-10

MORE AT Google

Very lovely experience, came off night shifts this morning and have not had any sleep. The atmosphere was very calm, staff were charming and kind. Sangeeth served me he is a credit to your Business. Pancakes were delicious and beautiful presentation. Will come back.

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kelly bell . 2024-09-09

MORE AT Google

Came for a little dessert after having food. Was unreal!! Deffo be back again. Sangeeth served us an everything was spot on!! So delicious

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Sam Dorries . 2024-09-09

MORE AT Google

Lovely friendly service especially by Sangeeth

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Nav P . 2024-09-09

MORE AT Google

Great deserts and Sangeeth was friendly and attentive 👍

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Thomas Rogers . 2024-09-09

MORE AT Google

Lovely atmosphere, really chill, and friendly staff.

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freddie eaton . 2024-09-09

MORE AT Google

Food was lovely, really nice relaxed atmosphere and the service was great, our waiter Muhammad and the manager were very friendly and helpful! Will be back again :)

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Gemma Kearney . 2024-09-09

MORE AT Google

Nice food, nice staff!:) big ups Muhammad and his lovely manager! 1000000% recommend if you’re around Liverpool!

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Aoife Murray . 2024-09-09

MORE AT Google

Great food , Muhammad was kind and helpful

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Cristina Baquer . 2024-09-09

MORE AT Google

SANGEETH - this guy was brilliant really friendly, cracked a few jokes his service was rly quick checked on our food and made sure we were looked after. Always had a smile and was very helpful, give this man a raise !!

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Benjamin Stanworth . 2024-09-09

MORE AT Google

Sangeeth served us he was very friendly and polite we would recommend the bueno croffle

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Ciaran McArdle . 2024-09-09

MORE AT Google

Sangeetha was a very good host, Thank you

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D P . 2024-09-08

MORE AT Google

Good service, sangeeth was amazing

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hussain ali . 2024-09-08

MORE AT Google

Lovely atmosphere with good service from Reshma - thank you for looking after me

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Brenda Knott . 2024-09-08

MORE AT Google

Rania served outstandingly. We were highly satisfied in her hospitality.

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RUMISSA A . 2024-09-08

MORE AT Google

It was our first time here. The food was good and the service by Rania was lovely and amazing.

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Lynda Mary . 2024-09-07

MORE AT Google

Delicious desserts. The ice creams are really nice. Best service by Sangeeth.

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Adithya Jayasinghe . 2024-09-07

MORE AT Google

Amazing desserts, and our server Rania was super lovely :)

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Lia Albers . 2024-09-07

MORE AT Google

Nishant provided excellent service during my visit to Heavenly Desserts. He was attentive, friendly, and knowledgeable about the menu, making my experience even more enjoyable. Highly recommend!

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Dr.Shamsa Almusafir Habib . 2024-09-07

MORE AT Google

The place is very nice and the food was very tasty and muhammad was very friendly and all the staff friendly 🌹

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dalal al-ali . 2024-09-06

MORE AT Google

Sangeeth was the GOAT , unreal ice cream server. PEAK!

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darryjamstaincards . 2024-09-06

MORE AT Google

The desserts were all tasty/high quality and the manager gave special consideration for my wife who wears Niqaab. We were all happy and I would recommend. Rania was our waitress and was polite.

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Juli Jol . 2024-09-06

MORE AT Google

Amazing experience and the crepes were great. Our server Nishant was amazing. I Will be visiting again!

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Selasie Selly . 2024-09-06

MORE AT Google

Everyone was so lovely, especially Muhammad!

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Caitlin Nolan . 2024-09-05

MORE AT Google

Our service by Riza she was super nice and friendly

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saod bouqammaz . 2024-09-05

MORE AT Google

the food delicious and riza give a good service 👌🏻

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RAFIF ALHAWEL . 2024-09-03

MORE AT Google

On the corner facing Albert dock and next to Hilton Hotel. Large selection of deserts to choose from and also smaller tapas selection. Build your own waffle options was good and loads of various drinks to choose from. Portions are just enough. Great and quick service.

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Graham Murphy . 2024-09-02

MORE AT Google

That was delicious. Welcomed by a friendly atmosphere, and Reshma was so helpful for experiencing the BEST from the menu. Definitely coming back soon…

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shamsudheen safnas . 2024-09-02

MORE AT Google

Sangeeth made us feel very welcome and we had a fab time! The food was delicious and the staff are lovely!!

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Christopher Gilsenan . 2024-09-02

MORE AT Google

Reshma was great on our visit to heavenly desserts she was very welcoming and in my professional opinion either needs a promotion or a raise her retail skill and presentation was perfect. Thank you so much will be revisiting soon

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john hilton . 2024-09-02

MORE AT Google

Sangeeth was very helpful and the desserts were fantastic

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Gordon Miller . 2024-09-02

MORE AT Google

Had a good experience. Satisfied with the food and service.

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Roshan Korambeth . 2024-09-02

MORE AT Google

Had a really good experience And nishan served us well

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mohit patel . 2024-09-01

MORE AT Google

lovely desserts here and the staff are super friendly. thank you to muhammad for their warm service :)

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Nicole . 2024-09-01

MORE AT Google

Had a great experience with Muhammad as our server. Helped us to get a great seat, speedy service and attentive customer service. Atmosphere was great with all staff friendly and willing to help out!

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Ryan Turley . 2024-08-31

MORE AT Google

The desserts are delicious and Rania was absolutely lovely!!

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Louise Ward . 2024-08-31

MORE AT Google

We were served by Riza , and the food was fantastic, atmosphere great , prompt service with a great view

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Gissela Marroquin . 2024-08-31

MORE AT Google

Riza was very friendly and helpful. It was very tasty

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Daniel Crndic . 2024-08-31

MORE AT Google

Riza was excellent she explained what Waffle options were available and recommended im having what she’s having which I absolutely loved. She was generous and patient it put my mum and I at good hands and it made our experience at heavenly fabulous

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Aseya Essa . 2024-08-31

MORE AT Google

Absolute joke,complained about an item,an asked if we can exchange it for something else because it was disgusting,an not what it should of been,to be told because you've tried it,your not getting a refund or an exchange,the fact there is a problem with your item,isn't my problem,an rude was an understatement

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Chris Rodgers . 2024-08-31

MORE AT Google

Sangeeth was friendly, welcoming and genuinely cared about our experience, thanks :)

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Matt Benoit . 2024-08-30

MORE AT Google

Sangeeth provided an excellent service.

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Laurensius Mainsiouw . 2024-08-30

MORE AT Google

Lovely place and service -Sanger’s did a great job taking care of our table and provided a good service

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Lamis Elsharkasi . 2024-08-30

MORE AT Google

I recently visited Heavenly Desserts, and I must say, it was an incredible experience! From the moment I walked in, the atmosphere was warm and inviting, but what truly stood out was the exceptional service provided by our waitress, Riza. She was attentive, friendly, and made us feel right at home. Her recommendations were spot-on, and she checked in on us just the right amount. Now, let's talk about the star of the show: the waffles. They were absolutely delicious—crispy on the outside and fluffy on the inside, drizzled with just the right amount of syrup. Each bite was a delightful treat! Overall, I highly recommend this place. With amazing service from Riza and mouthwatering desserts, it's a must-visit for anyone with a sweet tooth!

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Reda Moussa . 2024-08-30

MORE AT Google

Our server Sangeeth was lovely!

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Jess Mahoney . 2024-08-30

MORE AT Google

Rania was a very helpful server - very friendly and informative. Lovely tea and relaxed atmosphere!

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tommtg . 2024-08-30

MORE AT Google

I liked the saffron Spanish coffee. The chocolate for the cheesecake was not hot. Maybe it's because I was there early at 11am. Although it says it opens at 10 am, they simply didn’t let me in at 10 am. In any case, I don't recommend going there before 12 pm.

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Shishany. UK . 2024-08-30

MORE AT Google

Tasty end to our evening! Rania looked after us very well, polite and attentive :)

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R B . 2024-08-30

MORE AT Google

Great place and great environment with very considered service by Sangeeth.

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Adil Sardardeen . 2024-08-30

MORE AT Google

Super delicious desserts! Thanks so much to our server Riza, perfect service!

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Sarah Rhodes . 2024-08-30

MORE AT Google

The dessert we ate was brownies and it was very delicious, one of the front house staff named Reshma was so friendly and helped us out in all ways possible. All around service and taste was good

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faisal tajudeen . 2024-08-30

MORE AT Google

Our server Sangeeth was wonderful! Will be coming back

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Jem Cox . 2024-08-30

MORE AT Google

It was an excellent service by the Nishant.

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AKSHARA REJU . 2024-08-29

MORE AT Google

Sangeeth was very polite and helpful. We had a great experience as usual.

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Shubham Tungenwar . 2024-08-29

MORE AT Google

Wonderful deserts and great service by Sangeeth really enjoyed :)

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kulman kapoor . 2024-08-28

MORE AT Google

Sangeeth was really lovely and helped us choose our food!

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Imogen Smith . 2024-08-28

MORE AT Google

My experience was amazing and Sangeeth who was serving us was really nice and receptive

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Lívia Dias gai . 2024-08-28

MORE AT Google

Very nice service and food , Sangeeth was very efficient and running things smoothly and even noticed when food was not fetched to one of us and not him serving but still checked everyone was happy at all the tables . Very nice desert bar

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Cath rain . 2024-08-27

MORE AT Google

As the name suggests, this place is a heaven for the desert loving people. The portion is huge, and it's a go to place now for me and my husband in the future. Location is amazing. NISHANT served us well and kind in explaining all the stuffs.

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Alisha Arora . 2024-08-27

MORE AT Google

Yummy food and great customer service

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Aparna V J . 2024-08-27

MORE AT Google

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