Heaton Park Beefeater in Manchester

Good menu and excellent food. Relaxing atmosphere and helpful staff.

I went to Beefeater for dinner along with one of my Daughters, we were seated straight away, however we had a wait of at least 20-30 mins before our drinks order was taken. When our starters arrived, they were both a very meagre portion, the mushrooms starter consisted of five mushrooms, which equates to just over £1 per mushroom! My starter of halloumi fries consisted of five -6 fries & they were not fresh at all. The main meals were fine. I have been in contact with Beefeater however as yet they have not responded to my feedback. 😞

The food was very nice it was hot and fresh the server Holly couldn't do enough to help and was very nice

We came for a family meal and the staff were friendly and we enjoyed the food. The only thing I would say was the ribs were very dry for baby back ribs and my mum didn’t quite like them but the steak and chicken burgers were fab.

Nice place, breakfast was a little slow in supply but other than that it was good

Great food and great staff, very accommodating and has a choice for everyone. Would definitely recommend.

My coeliac friend was given gluten containing sausages and black pudding and told it was gluten-free. It was a very rough night for them and there are longer term effects. We were given a refund by the Premier Inn where we were staying but this really shouldn't have happened.

Chunky chips cold, mushy peas parts hot other cold, fish red hot, but the batter hard, flies going on food, sorry but this is truth

The toilets leave a lot to be desired. Taps broken, soap dispensers broken, hand dryers cold, toilet seats broken. Door fittings missing fastening to the wall...... the money taken, can't understand why things can't be fixed!

Been many times, never disappoints on food spot on, The best burgers anywhere! Love the double stack which I had last night, husband had the gammon can highly recommend either, staff are pleasant friendly & helpful, will keep coming back again & again!!

Returned today for breakfast and just as last time the food was amazing Susan greeted us with a smile and sat us down straight away! Swift drinks were served by James

Had such a good time whilst in the beefeater. Was only in for a couple of drinks and got served by the lovely demi who helped us and gave us fantastic service all night. She’s a credit to the company.

Lovely meal and friendly and helpful staff especially Brandon

The food was good and drinks fine. Restaurant staff polite. What spoiled the experience was when we asked for condiments. We received paper sachets of salt and pepper and plastic sachets of vinegar and HP sauce! It felt like we were in a transport cafe. I noticed that a couple of tables had actual salt and pepper grinders and bottles of vinegar. When we left I noticed empty salt grinders by the till. Why not fill them up?

Very disappointed with the food. I ordered salmon but the vegetables were cold. I told the waitress and she said she would get me another portion and to be eating the rest of my meal while she ordered it. Unfortunately by the time the vegetables arrived I had almost finished my meal. It would have been nice to have eaten my meal with the vegetables instead of on a separate plate. All the waitress said when she brought the plate of vegetables was ..Oh you've nearly finished your meal and walked away. No apology what's so ever.

Went to the Heaton Park Beefeater last night and had a fabulous meal our server Matt showed us to our table that we had pre booked he was very helpful and friendly he took our drinks order which arrived promptly then took our food order we started with the cheesy potato dippers with bacon to share which were very nice we then ordered our mains my partner had the loaded chicken but asked for it without bbq sauce and I ordered the gammon steak we both really enjoyed our food that was cooked to perfection Matt was available at all times and very attentive and made our experience a great one thanks also to James behind the bar for great service a really great night was had

Review as off 4th August 2024, it was a lot better, only issue was one of the meals the veg was cold but there was no problems, apologized and got fresh hot one's. All staff polite and professional especially the female who served us. This is a update, on our latest visit, as there are only 2 of us never needed to pre-book and have always been seated, but on this occasion, first No One acknowledged us waiting at the door and eventually a lad came up and simply said "Fully Booked " it's not what was said but the way it was said. I know at the moment with staffing levels thing's can be hard but a little explanation we would have understood.We did notice that there were a few table's needed cleaning. I hope that when we try this place again thing's improve. Old Review This is a nice place for a meal with good food,there has been a refurbishment and all the staff are polite and professional, credit to the company,. Well worth a visit.

Nice all you can eat breakfast for £10

Really surprised me how good the food was and the variety. Would definitely go back

Food was delicious, staff were friendly, clean, relaxing and breakfast was great with lots of variety. Quickly becoming our favourite place..... its always a friendly atmosphere and a tasty treat

Recently visited the restaurant and had a great experience. The food was lovely, but what was most impressive was the attention of the manager Suzanna - who made sure we were ok. She is very attentive and caring with a fabulous bubbly personality, even checking to make sure we didn’t have any allergies. Thanks Suzanna for a memorable visit!

Beefeater is consistent in providing first rate food whan most others have gone to pot providing low grade food at increased price

Not great.poor service needs more staff and poor quality food

Had the mixed frill,bit pricey for what it was, and I would have preferred the eggs to be a bit less greasy, but overall, it was ok.

Shown to our table by happy, friendly staff. Food served quickly, hardly any wait time. Quite busy and nice atmosphere. No complaints here. I will definitely be back.

If you're driving , I would recommend trying any regular restaurant instead. I guarantee that the quality would be better. Self service breakfast is cold and the dishes are always empty. I was there 7AM and the service is already a disaster. Wouldn't recommend at all. ( to be clear the people who work here are wonderful but they don't have the opportunity or equipment to do the service properly. It seems like the policy of the restaurant prevents them from serving properly)

£4.99. For 2 prawns Sent them back. Won't be going again at those prices. It's a shame because everything else was OK

Full of drunks, food poor medium rare steak burnt to charcoaled. Long waits for food and drinks. Staff run off their feet. Not an inviting atmosphere women crying outside shouting and screaming at children. Restaurant too big with too few staff to cater. Will not be returning.

had a meal here for the family i ordred a rib eye that come out looking like a frying steak with a burnt mushroom the only thing on the plate that looked ok was the skinny fries i also orderd garlic prawns for 4.99 as an extra with the steak and i literally got two prawns it was a joke ill never go back to here again everyones meals in my family was just as bad too .

Only a 4 star as i think the tongs for all the food could be placed on a small oblong plate in front the foods. That way everyone that handles the tongs has not contaiminated the food with tongs placed back ontop the food. The disabled parking is a nightmare when you car cars parked in the disabled bays with NO Badge, ignorant, but no one will do anything about that and there is a sign up stating ( see pic ). Make an example and carry out this fine......

Food and service were great. Ripped me off big time however by tempting me in with an offer that didn't exist. Complained and still not had a response 5 days later.

Got the chicken and ribs combo. Chicken was cooked perfectly. Ribs were excellently flavoured.

Went here for breakfast last week bit disappointed that the breakfast wasn't freshly made.

Me and my daughter both had the steak eggs and chips from the lunchtime menu. The steak was a 4oz piece which was perfect for lunch. The lunch time mains are £8!!!! What a bargain!! Food was good.

Just come back from heaton park worst food I've ever had the chicken wings for starters raw in the middle after waiting a long time to get them in the first place took them back asked if I wanted more no dont think so I trusted and was paying for someone to cook it for me soon declined being poisoned I will wait for my main meal fillet steak not cheap so should be good noooo full of gristle for a fillet not on sent that back I got extra mushrooms for my main they kindly knocked of the price uncooked chicken and the mass gristle they said was fillet still charged for the mushrooms what a joke never again so be aware what you eat

I've grown up coming here. I have so many wonderful memories here at the Beefeater with family and friends. The food is gorgeous. The staff have always been friendly and attentive. Definitely come here, you will enjoy it. The Beefeater has a wide range of meals and drinks non/alcoholic and alcoholic.

Having used and using Premier Inns as my go to choice of hotels working away each each I’ve come to accept that I’m going to get a beefeater or equivalent, so have learnt not to expect al a carte style food. Having booked a meal deal with the room it is what it is. Walked in to the restaurant and greeted by a young girl at the podium and was told restaurant was fully booked, had she asked my name or room number then would have seen I had a table booked, subsequently I was seated in the bar area. Bar area full of loutish lads some of which I assumed worked there or still do ( one was serving at breakfast ) bar staff mostly young girls more interested in chatting and talking to them, quite often using foul language in an area where there was young children. Lads seemed to think they had the run of the place going behind the bar getting drinks, shouting and again more foul language in the bar area while shouting at the football on a full blast television, standing in the foyer smoking a-pose to the garden area as quests and myself were, subsequently the smell of cigarette smoke was present throughout the bar area. Upon ordering my evening meal, was told because I was on a meal deal I couldn’t have a Guinness, to which I pointed out I could but there was an additional charge and was told no, server then looked and didn’t apologies for the rudeness or mistake, same happened when I ordered my food, food came had to walk to the other side of the restaurant to obtain my own cutlery sauces and napkins as was no offer or even an inkling of receiving them, to which I noticed a staff member drinking a beer whilst working cooking food. Staff and what obviously seemed to be off duty staff were more interested in each other than the guests, talking about what they were doing after work, who’s getting the cannabis and beers. Total disregard for anyone else, rude and unprofessional, saw and heard many other guests show and express disappointment with there actions and service.

Mid afternoon Sunday lunch. Service is always excellent here, staff polite and attentive. On this occasion they forgot to ask how we were enjoying our meal a short period after we started eating (they usually do) and it wasn't that busy at this point. The restaurant is modern, generally clean and comfortable. Party of 3: Guest 1: I had a rack of ribs, BBQ sauce, fries and corn on the cob which I enjoyed. Ribs were OK, but could be more tender. Guest 2: had a regular roast dinner, chicken was ok, however the roast potatoes looked and tasted as though they had been cooked then re-cooked, very poor quality. Guest previously had half a roast chicken dinner here which they enjoyed so was very disappointed with this meal. Guest 3: Requested child's roast dinner as elderly with limited appetite. Chicken was grilled rather than roasted, so guest didn't like the taste and didn't eat it. The menu states Kids Roast Dinner with chicken breast and there was no footnote to say it would be grilled, which produces a different taste. Staff should therefore advise it will be grilled.

Really enjoyed our food, steak was cooked to perfection.

Reserved a table 6 PM. After 1h40min of waiting with 2 starving kids of 5 and 6 the waiter came to tell they would start cooking our food but they were out of chicken breast, we left. Toilets stink!

Food was amazing and service was excellent, had a party booking and everything went amazing 👏

Had the roast chicken. It was absolutely delicious. Good service as well. Will definitely come back

Food was lovely. Service not so good, toilets dirty & young noisy people running in & out smoking weed, & some staff were fooling around also, place has gone down in standards shame. 😕

Really nice mixed grill and good, friendly staff.

Booked for myself and husband for a meal to celebrate our 47th Wedding Annivetsary, the starters mains and bottle of chilled Rose Prosseco were great, my husband had Ice cream to finish I had apple pie and custard which was not nice apples very hard not evan Al dented just hard and pastry was soggy, it was taken off the bill, which was fine the waitress 10 out of 10 she was brilliant and very attentive, the atmosphere was not nice as the Chef was shouting very loudly at the staff not just once many times which ruined our time in there.

Went for Sunday lunch. The food was very good, don't spend the extra 99p on extra gravy.

I've been going to this restaurant for most of my life at this point, especially for special occasions and I couldn't recommend it enough. Wonderful food and service every time. 5 stars.

Please is okay, breakfast staff very friendly, hardworking and helpful.

I have also done a review on Trip Advisor. I had booked for 9.45 am for Mother's Day breakfast. The restaurant was very busy, quite hectic but the staff dealt with it really well. They worked so hard to keep up with the high demand. There was plenty of choice of food and drinks. The coffee machine started to play up, but it was soon sorted. The plates are warm which is always good. I only have poached egg and they cook them on demand. Nothing is too much for them. Our table was cleared has we had finished with plates etc. 2 ladies that I did chat with were Cat and Suzanne (I think) I actually told them that they had worked so hard today, that they had all done so well with the busy, demanding time in the restaurant.

Title: Mother's Day Nightmare: A Catastrophic Dining Experience Our Mother's Day celebration at this restaurant can only be described as a complete disaster from start to finish. From the moment we walked in, it was evident that we were in for a regrettable experience. To kick off our dismal evening, the staff provided only one set of menus for our entire table, completely neglecting to offer a drinks menu. When we attempted to order our beverages, they managed to bring the wrong drinks and conveniently forgot about my mum's order altogether. It was a baffling display of incompetence that set the tone for the rest of our meal. The calamity continued when our starters arrived. Out of the three ordered, only one was correct, and when we pointed out the error, the woman serving us had the audacity to suggest that we had somehow specified the wrong dish. I find it hard to believe that ordering simple king prawns could be misconstrued as a prawn salad. The lack of accountability and professionalism was astounding. Moving on to the main courses, the calamari was the sole highlight in an otherwise abysmal lineup. My prawns were not only half raw but also drowned in a barbecue sauce that tasted more like vinegar than anything else. The chicken goujons were hard and unappetizing, and the steaks were so overcooked that they resembled shoe leather. To add insult to injury, my girlfriend's order of peppercorn sauce was an afterthought, arriving almost at the end of her meal. The lack of attention to detail and the overall disregard for customer satisfaction left us in disbelief. As if the culinary catastrophe wasn't enough, the woman serving us displayed an unwarranted attitude, making the entire experience even more unpleasant. There was no reason for her altitude, and it only added to the overall sense of disappointment. In conclusion, this Mother's Day excursion was an unmitigated disaster. I would strongly advise anyone considering dining at this establishment to think twice and explore other options. This restaurant's lack of attention to detail, disregard for customer service, and overall incompetence make it a regrettable choice for any special occasion. Save yourself the frustration and disappointment by dining elsewhere.

One of the worst places that I have been. First they brought the wrong drinks, then brought the driest steak with cold chips, had to wait 10 mins for the sauce. They brought the wrong food for my friend! Rubber king prawns Crusty dry spaghetti bolognaise for my son! Vinager barbecue sauce, absolutely disgusting! Never again.

I had prebooked a table for 4 of us. When we arrived I told the management that I had a table booked for 16.30pm and was told I hadn't as I shown her my booking reference she promptly told me her words you can show me until the cow's come home but unless you want to eat stood up if there is no table that is it she did however get us a table but the attitude had spoilt our day. I then ordered a desert ice cream sundae however that is not what I got it was just ice cream in a dish. Oh dear not very good at all.

Tasty and value for money, had the lunchtime menu, 2 meals for 12.99

Supermarket Quality Food. Bad service in general. Seriously overpriced and PATHETIC portion sizes.

Went for a birthday I had the roast it was unedible soggy roast potatoes carrots rock hard chicken very dry the service was extreamly slow.. plates left on our table between courses had to ask someone to collect them not one person asked if the food was OK then they would find out that it clearly wasn't satisfactory this is properly the worst meal I have had I really don't consider myself fussy will never go here again

wonderful eatery, friendly,welcoming staff. We had a party of 15 last night and nothing was too much. The food was amazing my medium steak was cooked perfect, all 15 plates were empty. We come here most Sundays for breakfast and picked this place for our meal with family visiting from Denmark as we knew we wouldnt be disappointed. Everything was wonderful all thanks to the amazing staff. Thank you all so much for letting us have our special occasion with yourselves you made our evening.

Came here tonight for the first time. We were looked after by Brandon who despite it being busy was amazing! Friendly, attentive and professional. Steak was cooked perfectly. Chargrilled vegetable skewer, salad and chips was lovely. Big portions. Great value for money

Said we could walk in for breakfast and got told no tables when there was loads

Food and drinks super. Service , management and overall experience superb will definitely coming back. Thank you all for your hospitality x

Food was amazing and staff were really friendly, would recommend!

Not worth the money at all £16.29 for a burger the same size as my palm and about 12 chips 🤣🤢

Brilliant service will be coming back soon

We went dinner time on a Tuesday, so it was quite quiet. Took a while tho for the waitress to come over. I had the gammon and chips was nice. But then after the meal, don't think the tables was cleared fast enough, seen as tho it was quite empty, the pub

Our waitress Holly at the beefeater heaton Park restaurant was very welcoming and made sure our drinks were sorted first and food was ordered to our specifications, as our children were particular. The food was very well cooked, and arrived promptly. The automated booking service was easy to use. Recommend highly and will visit again.

Leaving doo at lunch time. We 2 meals for 12.99, was fine and well worth the money . Staff very friendly

Party of 12 came out for food for my dad’s 50th. Food was lovely and Abbie who took care of us was great, extremely polite and friendly when continuing to check on us.

Arrived for a large party of about 44 people. 1 member of staff was outstanding. Can't remember his name, the women serving for some reason were slight peeved we wanted drinks and food.

I went for a quiet pint, alone. The Worthingtons is very nice. I'd just say that this is more of an eating place. The area made available for drinkers is very small.

Food was nice, not amazing, but would go back and recommend it, bit like pub food. Service was perfect, friendly and served with a smile.

Good vibe an atmosphere plenty of space to sit an food looks good though only went in for a few drinks

Breakfast eat all you want but was rushed couldn't even get cup tea or coffee or toast marmalade didn't have enough time would not go again keep to toby in future also had to wait 10 mins for food to be cooked surely that was our time wasted

Very very busy all the staff were lovely Food was good service was a little bit slow due to how busy it was this was not a problem as it was Christmas day I made a request to the Manager on arrival immediately he sorted the request Well done to all the staff for your hard work

We had the festive menu, the staff were lovely and up for a laugh. The festive menu was so much better than I thought it would be, 3 of the party opted for steak and it didn't disappoint, there was lots of it and tasted lovely only disappointment was the parking situation isn't explained as you enter so we may receive a parking ticket that we will appeal should it come to it also service is quite slow but as I said staff were lovely

Really disappointed. This has been my go to chosen choice for food for years. But these past few months they have really gone down hill. The food quality is still the beefeater expectation, but the service is shocking. Waiting awhile at the door to be taken to your table, long wait times between orders being taken, food took ages to be served. (All whilst the restaurant wasn't mad busy either). Took over 3 hours to serve us a 2 course meal and even the dessert chef went home before making our desserts. Such a shame I have to find another restaurant of choice now.

Had full breakfast plenty to eat and good quality. I would recommend the breakfast but went in for evening meal had steak which was not good,it was a cheap cut not cooked well.

I cannot express what a wonderful experience we had during breakfast. The staff were helpful, attentive and jolly. The food was hot and delicious with lots of variety. We had continental and hot food available with lots of different beverages available. We will be back 😊

Steak cooked to perfection. Prompt service. Lovely staff.

Who ever has put the bad reviews got up on the wrong side of the bed just add lunch in here staff are amazing and the food was so fresh and great taste would defo recommend eating here

Visited on 12 nov for an early xmas treat with my mum & sisters , food was extremely poor , including the festive menu , service slow , got home and realised i have been overcharged , ( felt rushed at time of paying the bill ) contacted them by e.mail , phone and facebook and they still have not got this sorted

Spur of the moment visit, all I can say is we were not disappointed. Staff were amazing, food was amazing very fresh and tasty , would definately visit again, highly recommend this place, again I'd like to stress how great the staff were, polite, friendly and helpful

Food is mediocre, but to be expected at a beefeater. Staff where nice and friendly.

Food always fresh and presented well, clean dining areas, staff always friendly

A birthday dinner, for 4 adults, 10 year old and 4 year old at 17.00 Saturday When I booked on line I was asked ‘a requests’? Yes my grandson’s 4 th birthday, any chance for a few balloons? We arrived on time, no balloons, no fraught beer, poor choice of ‘starters’, the 2 ‘kid’s meals’ were of good value However 2 steaks, 1 good, the second poor, fish&chips good value, but the 4th adult meal had not been ordered, manager apologised, complimentary drink but not ideal No staff member asked if the meals were ok poor lighting as we left the front door, BUT I received a discount on our main food using my Blue Light Card The latter is the ONLY reason I would return

I came for breakfast on Monday full English was lovely couldn’t fault the staff for their hospitality apart from an odour coming from a staff member, who I won’t name but think it needs to be addressed as it’s quite off putting whilst dining and made the experience a little less enjoyable.

Friendly staff great food and cocktails 🍸

Nice food, but small portions for the price. I got a lasagne, that would have been considered a child's size.

Started work early and went to my local beefeater for breakfast. It was quiet and clean, was served by a young girl called Katie who helped me with the breakfast buffet, and helped me with the gluten free alternatives available. Food came quickly and was delicious, would definitely come back soon.

Quick dinner .ribs were well cooked and presented

Living in France, I manage to get back to Manchester once every six months and usually eat here. Yet again I was not disappointed with the selection of food, the ambiance and the friendly group of waiters and waitresses especially the exquisite Kat. See you again soon I hope.

Beefeater have not done themselves any favors changing the sauce you get with the fish dishes to their spicy mayo doesn't go at all with fish. Please do back to the lemon.mayo .

Lovely place that my son and i are staying at, this time in Manchester. Never been to this premier Inn but a lovely clean restaurant staff very friendly great service...We did go with recommendations and thoroughly enjoyed our meal very tasty and reasonably priced for the portions we got...Highly recommend this place and would definitely come here again as the whole family....

Lovely pub. Family friendly. Food to suit all ages. Our little ones loves their menu. Staff helpful and very pleasant. Definitely will visit again soon.

We have been coming to the Heaton Park for many years and never had a bad word to say. However, we have been tonight, and I am disgusted. The staff who have been there for many years have respect for their customers and care about service. The staff who were there this evening were only interested in the men who appeared to be under the influence of d r ugs. Not sure of the girls' ages, however, they were acting like school girls, hugging and kissing these lads in the bar. Whether they had clocked off shift or not, I'm not sure, but they should not be acting like that with customers who are clearly off their faces on a bloody Tuesday night in their WORKPLACE. I had to ask the 'manager' if I could go and collect our meals which were sat waiting for a good 5 minutes....bearing in mind, there was only us and a few other tables actually eating. She then brought our food over, one of the meals were cold. They did deduct the cost of food of the bill..... but, that does not repair the playground like atmosphere/'service'. Shame, as we have been coming here for many years. But, it just seems to be being run by adults who are somewhat struggling to let go of their childlike ways.

There were no tongs on the servers so people were putting their hands in the baskets to pick up items. I told the waitress who went and got some but this was nine o’clock! The cooked food was lukewarm at best and the plates were stone cold. I’ve had breakfast in many Premier Inn over the years and they are usually good. Very disappointed

Food was really nice. Staff really friendly, couldn’t be more helpful. Will definitely be coming back!

No Guinness glasses it was served in at bitter glass and tables was sticky not clean

Decent quality and nice surroundings. Make sure you validate your car reg when you go in. At busy times they limit your table to an hour

Great place visit with family every Sunday the team are always helpful fab service from Matt,Kat, Suzanne and the team 5*

One of best premier inns staff were great , room was clean and a couple of mins walk up road to tram stop straight to Manchester.

Went here on a Sunday September 2023, with my daughter who as learning difficulties and challenging behaviour, the staff here were excellent and could not be more helpful, the food was really good and reasonable priced, would definitely recommend this place