Hayes Garden Land in South Ayrshire

I had the best time at hayes !! I ordered a hot chocolate and chicken and cranberry panini oh my goodness was the best meal I’ve had in such a long time !!!! You can tell the cafe staff are very committed to their role. Thank you so much for a splendid time and I hope to be back AS SOON AS POSSIBLE !! 🥰

Fabulous garden centre. Nice cafe, good food.

Have visited twice now within a month. Cafe hot food is delicious, as are scones, cakes, sandwiches. Shop is well stocked with lovely christmas decorations. Always busy, always clean, staff are pleasent, polite and cheerful. Will no doubt visit again soon, real soon.

Beautiful Christmas decorations and plants. Ordered cafe which could be better.

Fantastic place for gifts, gardening stuff, plants in season and terrific food served by lots of lovely ladies. Well worth a visit

Always nice food, and plenty of it. Staff do a great job as the cafe's always busy. Good selection of quality outdoor and gardening products, and knowledgeable help available.

Stunning place with gorgeous coffee

Very nice, they have a very good Christmas display you enter the building, Also the cafe has a large selection, for you chose

Got what i needed some lovely stuff in here too

Very nice place. There was a queue but didnt mind waiting. Ordered chicken mayo panini but was very disappointed. It was smothered in tasteless mayo and couldn't eat much of it. Would go back but would stick to soup or sandwich with no mayo.

My wife asked me to write that she had an excellent meal of prawn baked potato. My cheddar potato was also lovely Cleanliness is very good. Been coming here for years. Thank you very much!

Great shop, great food, great coffee

Very nice and friendly good food

Called in for coffee & scones when passing the area on a recent cycle trip with friends Great selection of food on offer, and the staff were all helpful and busy. Would recommend.

Brill place always something different

Best prawn sandwich I've ever had

Great garden centre with a great selection

Summer time = garden time. Normally, visit around this time of the year to buy plants and it's one of the best garden centres with very healthy plants.

Abundance of plants and nice shop of gift's not to mention the great tearoom

I visited mid morning. No staff on the floor to assist...Plants were very dissapointing. Most plants needed a good water so the whole place looked sad and there were no seedlings at all...I was also looking for a parsley plant and there were only 2 pathetic looking plants. (They should not even have been out, hardly a leaf and brown).. I took the one (I thought I might try to salvage it) thinking I might get it given to me or at the least a discount...the lady serving me said a flat No because "we just sell them like that"!... no smile no friendliness at all...at my total surprise at her response she went away for a few minutes and I think I got a £ off my purchases. The next day in Morrisons they had beautiful parsley plants. I should have waited. Not the feel good I was hoping to get... Sad as the rest of the place looked lovely and the tea room was busy.

Terrible place Bad parking and horrible unfriendly staff and massively over priced

Visited coffee shop today for lunch with my elderly mother. My father very recently passed away & I wanted my mother to go out to help her confidence as not been out for a while. Going to Hayes was a mistake. She wanted to order & asked for two chicken rice soups as starters & then asked for a filled panini. The staff member taking orders at 2.30pm today had no smile or any type of friendly expression & tore off a slip & handed it to my mother. I asked for a filled toastie. The staff member glared at my mother & wrote down the toastie in another sheet but did not hand this over then said is that all now & muttered something to the person standing next to her who then stared at my mother.The way she spoke was rude & dismissive. We were in middle of eating our soup when the toastie & panini arrived. We told person who brought it to table that we had asked for soups as starters & if attention had been paid at counter this would have been the case. We accepted the plates even though there was insufficient space on table for everything as I thought the staff unfortunately did not know any better. At no point were the empty soup bowls taken from our table to give us more space & we had to put them on windowsill. We were charged £36 for this horrible experience.

Had an enjoyable lunch, Egg sandwich and cream scone Lovely wonder round the garden centre

Small, bit expensive as most garden centres are. Wow, what a childish reply from owner. Will skip getting the firepit there.

Lovely outdoor coffee area - as well as indoors. Huge parasols over the tables. Just delightful!

Went in to get a rose bush and absolutely disgusting quality the roses where all 95% dead!

We have been visiting this garden centre for many years popping in for brunch on the road down to Prestwick or Ayr. Its always been pleasant although a tad expensive. We visited a few days ago and i noticed that the toilets had been refurbished. I went to the disabled one to check it as my husband is in a wheelchair. I thought it was suitable for him and said that to him. Unfortunately he said it was one of the worst disabled toilets he had been in. Baby changing area took up most of the space. When entering he had his back to the door and had to manouvre the chair to turn round to lock the door and had to repeat the process to come out. Why is the baby change area combined with a disabled toilet? They should be separate cubicles. It seems to be the case in most other establishments that baby needs take over from adult needs

Always excellent food and great choices. Pleasant staff and good value for money!

I recently visited your café and was extremely disappointed with my experience. While eating my sandwich, I found a wirey pubic hair in it, which was both shocking and utterly disgusting. This incident not only ruined my meal but also made me question the hygiene standards of your establishment. I hope you take immediate action to address this serious issue to prevent it from happening again to other customers.

Had lunch here today. Seating was poor. The panin's have changed from the original to sesame seeded ones. Not nice at all. The tuna filling was far too much and pretty bland.Just loads of mayo through the tuna . Husband had the chicken filling with brie and cranberry. The chicken was tasteless. For what we paid I feel our meal was poor. Hays you need to pull your socks up. Far better places to eat at more competitive prices. Sadly won't be back

Good range of plants trees and shrubs, reasonably priced, nice place to wander round. Coffee shop seemed busy, can't comment as I've never used it.

We popnin on way home from hospital. The lunch is superb .food and service are on point.

Delicious food and fantastic array of all things garden. Garden staff really helpful and very knowledgeable will definitely be back 😀

I made my first visit here this Sunday gone by, and while it was a short visit, it was lovely. Hayes has a great variety of plants, garden equipment, outdoor decor, and gifts. Stopped in for cake as well, and they have gluten free options which are delicious (yay!). Big thanks to the employee at the café who helped me carry stuff through to the seating area outside. Definitely coming back soon. (Also, I picked up some bird food here and the birds seem pretty happy so 10/10 :))

Great food and garden centre. Food always to the highest standard. Some of the best home baking around. Never disappoints

Wonderful garden centre loads of unusual plants , ornaments and really interesting compost . Oh and cafe ain't half bad ...great afternoon out

Nice coffee shop. Really nice selection of flowers and not to pricey

Lovely place. Great selection of flowers, plants and shrubs. Good cafe and some decent garden furniture

I don't visit this place often, but when I do, I wonder why I try other garden centres. Just love the variety of plants. I had tried 2 other garden centres before, and they did not have leyandii. Success. Even a few choices in size. Love looking at the garden furniture and other bits and pieces.

Favourite garden centre . Best scones .

Lovely cakes, drinks, food is lovely. The sunshine made for a lovely breakfast in the sun. Vert friendly attentive staff, spotless clean, and plenty of choice on the menu

As usual the meringues are fantastic. The coffee is great too!

Hayes Garden Centre is lovely very clean and bright. Friendly and have some amazing stock. Lovely tea room great food and staff are very helpful

I’ve been here a couple of times and I’m really impressed with it. Garden centres aren’t usually my cup of tea but the cafe in this one hits the spot. It’s really big which is just as well as it’s always busy. There’s a great selection of cakes and savoury items. I had a bacon roll which was quite old school but tasty for it.

Just a horrible experience. We innocently confused two Hayes Garden Centre websites. The Kilmarnock one doesn’t take dogs. It really hates dogs. In fact if you stand outside with a dog, discussing how you made this mistake, first one, then a second, staff member will pop out to tell you they don’t take dogs, have never taken dogs, that it was YOUR mistake, and you shouldn’t have made the mistake, and (truly) that they hope you will not come back. Rest assured ladies, we won’t. Not ever, despite our love of spending money in garden centres.

Just back from Haynes Garden Centre for our lunch.I have never seen such an organised team of workers in the tea room.The lunch was absolutely lovely I had the salmon deli at £10.99 and my plate was full of salmon egg mayonaise and a full salad tremendous value.My friend had chicken soup with lots of chicken and her sandwiches were overflowing with coronation chicken.Tables were cleared and wiped over the minute someone got up.So many lovely gifts in the shop to look at who ever orders the stock has lovely taste.Bought some lovely small heathers for £1.99 each and Paul was very helpful to my friend regarding blackspot on her roses.Look forward to our next visit.

went for coffee and cake , but ended up having brunch and coffee and cake ! service very good , food very good ! place very clean and very busy !

Wonderful place to walk round a plenty to see,the staff were very helpful in everyway. .The restaurant was fantastic food delicious and served by Happy smiling waiter.the menu's where Wonderful.

Best baked potatoes in Ayrshire. Quick efficient service. Great stock of flowers and plants, too.

Deceptively large and well stocked garden centre and gift centre. Lovely dining area and generous portions of food made to order. Even took away half my panini as it was so big I couldn't finish it. Very kind and helpful staff and a nice touch was asking if we required a boot liner for the plants we had bought. Free of charge. Simple touch that makes the difference. Definitely going back again.

We’ve been regular OAP customers for a long time and recently noticed a decline in the quality of the food. It’s not the cheapest of restaurants and it’s around £10 for a baked potato. The baked potatoes today were awful. Burnt, dried out and very small and actually nearly brown inside! We didn’t complain as what’s the point, they should never have been served up in the first place. Just wouldn’t go back. There’s plenty of other establishments in the area who take pride in what they serve up to customers and are not nearly as expensive and you don’t have to stand in a 20 min queue to get served.

OK so I was here today for brunch and a scone (big one cream and jam) and was going to wax lyrical about how fantastic everything was. I am out for brunch every day and no question this is the best... the only thing better is the laugh you get if you read the negative comments and the reply from the owner , absolutely hilarious. First the negative comments are 90% obviously from grumpy screwed up people but the replies are fantastic , almost as good as the food. Just for the record I totally agree with your policy on dogs , I no longer eat where the muts are allowed in its just disgusting. Please Please just keep doing what you do its very difficult to get the quality and standard you serve and unbelievably hard work. is it expensive ? no! Claridge's is expensive but to be fair they are both value. Thank you

Great garden centre, amazing selection of plants and good food at the restaurant

Stopped here a couple of days ago for lunch and a browse on our way to Troon, where we were staying for our anniversary. Cracking wee find! Cafe was busy but the staff dealt with this easily. Food arrived quickly, soups were delicious (shame they'd run out of cheese scones though, as this would have made a nice change to bread). Cakes looked amazing - but we resisted! Great shop, and a large selection of plants at reasonable prices. And delighted to see our favourite section in a garden centre.....the "plant hospital" (i.e. reduced price plants for us to nurse back to good health!) All the staff we encountered were friendly, welcoming and very helpful. We'll definitely be back... and won't resist the cakes next time!

Excellent choice of quality plants. Lovely bright airy restaurant, lovely sly cake.

Always a pleasure..such lovely individual items for seasonal celebrations x

My wife and her best friend visited garden centre today for lunch spent 35 pounds. There was a woman and man came in with a dog and the dog Excreted and peed in the eatery Disgusting smell and after cleaning it up she left the wipes dirty on top of the table. Certainly will not be back anywhere near this disgusting place ever again

Tea room , the food is 1st class

First time visiting , it’s a 45 minute drive but wow it was so worth it , as we entered the centre you instantly get that ooh this is nice . Lovely gift shop with a good choice . We decided to go for lunch , tearoom had an excellent menu and the cakes are all homemade and so much to choose from . Prices are reasonable and not overpriced. Excellent selection of plants some I not seen in other places. The plant area was well kept and tidy plants all looked healthy, and the lady working there was very helpful in helping me pick out plants . Some garden centres we been to it’s all tea room with some plants for sale , not here this garden centre has it all !! Lots of plants and accessories garden tools etc Garden furniture and lovely clean toilets friendly and helpful staff .Well worth the journey and will certainly be back .

I am Gluten free and had chicken rice soup which was very nice but the accompanied GF roll was not particularly good. We then had coffee and I had a GF empire biscuit which was awful!! It totally disintegrated when I cut it and ended up just a load of crumbs on my plate. Not impressed at all and the cost was not cheap at £2.75 for this small cake. I’m afraid you need to do better for GF customers!!!!!

Back to hayes garden centre today, 4th march 24 for a light snack and a browse adound their products. Picked up some small pots before lunch of cheese toasteis and coffees. Good food, great coffee, and awesome cakes. It is a lovely place to visit with a huge range of plants, gifts, and paraphernalia, and the tea room/restaurant has a great menu with delicious cakes and pastries. Ideal for meeting friends or retail therapy

Fantastic range of bedding plants helpful staff and coffee + cake was delicious lovely clean toilets

Good food and always busy. Bacon rolls excellent

Excellent garden centre with good prices and a good tea room as well

We are relatively frequent customers and find the overall experience mixed. The cafe itself is lovely and the food is invariably excellent. Some of the staff are charming; others lack warmth; and others still are borderline rude. We keep saying we are not going back, and then buckle after a few weeks. Recently I politely asked what a particular cake was, and the reply was a surly, “It’s written on the front.” It wasn’t, and even had it been, it wasn’t really an answer that smacked of customer service. Having gently tried to impress upon the server that the cake’s name wasn’t written on the glass, they again argued that it was (without offering to tell me anyway) - then realised that I was right, that the particular item had been missed off the glass cabinet (or perhaps put back in the wrong place), and grudgingly barked the name of the cake at me, as though I were some enormous inconvenience to them. I also have to say that, while I understand the motives behind the request not to take a table until served, at very busy times I am not entirely happy to spend the money and saddle myself with an awkward tray without knowing if we are going to get a table (not to mention that my spouse is disabled and not able to stand for as long as is sometimes necessary). We came very close to this very situation on a recent weekday lunchtime visit, and I should have been extremely annoyed to be left standing around, trying to keep a heavy tray up while our drinks got colder by the moment, until such times as a table became vacant. Picking up on something a few other reviewers have mentioned: I am unsurprised that the coffee loyalty card was discontinued. It was an extremely unfair system.

Visited today for lunch. One of us had the vegetable broth with a cheese scone. Both of which were excellent. The other had a prawn marie rose sandwich, which was accompanied by a small salad, coleslaw, and plain crisps. We finished off with coffees and shared a bakewell tart. Everything was well prepared and tasted delicious, especially the bakewell tart. There was the usual queue when we went in, but it didn't take long until we were served. Always worth the wait.

Lunch was lovely as always, staff very pleasant. Just a pity about the woman who owns the old black Citroën, reg plate sd11, who opened her back passenger door and crashed it against my friends car. You mustve known you hit the car and saw me checking the car! This happened Saturday 17th February 2024 at 3.55pm.

Today very busy, cafe could be better supervised, there table rule not being adhered to.

Top notch bacon roll, friendly staff, fab cakes, all good. Handy wee pit stop just off the A77. Highly recommend.

Great meeting place for motorbike club Staff made us very welcome great food thumbs up

Delicious scone and coffee , got in before the lunch queues as self service and the queues can be very long, worthwhile to look around the shop and outside garden

Go there on a regular basis great

Hi, we visited your cafe today and the two white coffees we purchased were just warm and only just drinkable. We mentioned this to one of the staff who said they would pass it on to the person in charge, she also mentioned that a technician was currently looking at the coffee machine. I'm disappointed that you did not try and rectify the issue and that we had clearly been served coffee from a known faulty machine. Really disappointed.

Can't wait for you to open on Saturday. We come several times a week as it's a real treat .

The Xmas season brings a wide range of decorations and ornaments. Always well chosen and sufficient items within a theme or colour range to satisfy the odd purchase, or a complete redesign of your home.

Quick visit. Well stocked. Will visit again.

Lovely soup, lovely treats, great service, bought some more baubles, lassies at the tills were lovely😊

Loved it. Nice selection. Nice café.

Fabulous as always.. Cakes and sandwiches always outstanding. Lovely soup and the best scones ever I have tasted.

Excellent garden centre. Cafe first class.

Food is always great, but this place is queued out unless you time it well. Great gift shop and good garden section, bird feeders, etc. At this time of year they have a great range of Christmas decs.

This is one Super place to visit. Staff are real nice. An the food is truly out standing.

Wonderful staff. Food and prices are great.

Great tasting and large meals and great prices. Service was quick and very pleasant. Will definitely be going back 👍

Cafe is worth going to on its own.

Always good plants, well looked after and advice on hand if required. Also great food, mostly made in house.

Lovely place for meals snacks . Garden centre and gifts

Good coffee in the cafe! Great selection of Xmas gifts, trees and decorations.

What a lovely hidden gem. Big servings for lunch, so go hungry!

Love going for a coffee and cake, or lunch the service is amazing, the quality of the food is amazing, the staff are wonderful very helpful.

Great freshly made brunch food then a selecting some autumn planting from a very good selection and finally browsing the gifts and Christmas departments 👍🏼

Dropped by when staying in Tarbolton for the weekend. Lovely garden centre with a nice restaurant. Food was excellent, especially the cakes!

Great food, great staff and as reasonable as you get!

Lovely garden centre and tea room

Please consider waitress service! Standing in a long queue only to be given a number and told to sit down. The girls come out and bumble around until they find you by which point your hot roll is cold! Surely with the expensive prices you could introduce less canteen vibes.

Friendly and the food is excellent

Good for a local garden centre. I did not have any food here though ***I didn't try the food here however I will most certainly be back to try the food. The cafe was bustling and food looked lovely***

Lovely food and surroundings but felt we over stayed our welcome due to "looks" from some of the waiting staff in the cafe. Food's a bit costly but nice. The seats are so uncomfortable!!!! Expensive but lovely items for you, your home and garden. Worth a visit even if it's just to have a wonder xx

Good food and pleasant service. Lots of space inside and outside.

Two recent visits to Hays, both times enjoyed the cafe experience food and service was excellent. My encounter with staff in garden centre was excellent couldn't be more helpful. Wish I could say that when purchasing gifts both time staff was very unpleasant and surly.