Haveli in Northumberland

disappointing food. Lacked flavour and spice despite asking for extra. The Currys were too watery for my taste. Lamb chops were an excellent bit of meat but again lacking flavour The service was great, and the decor nice but you can find a better curry elsewhere.

Haveli serves good food with great service, though not the best I’ve had. The lamb chops starter could have been much better, and for the price, I expected a bit more. It’s a nice spot, but I’m not sure it’s worth the money.

Beautiful food,friendly and welcoming staff,food service could have been quicker,but overall all, thoroughly enjoyed our visit

This is hands down the nicest curry I have ever had. So fresh and the flavours are just insane. I’m so glad I have haveli in my life. Highly recommended chicken tikka bhuna & the butter chicken.

Very slow service, food very bland. Not recommended

Made a 25 mile round trip to this restaurant this evening to purchase takeaway food which we have done so several times before. We didn’t try to order in advance as their system is too difficult to use and they rarely answer the phone. When we arrived we didn't want the food straight away so the plan was to place the order for an hour or so later. Unfortunately we didn’t get to opportunity to explain this as we were swiftly told they were too busy to serve us at 7pm. We were totally gobsmacked at the negative attitude of the staff member and the fact that they were happy to turn away a paying customer. The restaurant had a number of customers inside but by no means did it look that busy. As a fellow Ponteland restauranteur we were shocked to be treated in this couldn’t care less manner. Had one of our staff treated a customer in this way they would no longer be employed by us. Very surprised and disappointed in the way we as potential customers were treated. We will not be back.

Yeah, really nice modern Indian restaurant...good food and very friendly staff 👍

Good food but AVOID if you have a dietary allergy. We arranged a celebration event at the venue and during this discussions, we stressed multiple times that a member of our family has a severe nut allergy. We were reassured that extra care would be taken to eliminate any cross contamination and were told not to worry. I even stressed this point again on the morning of the event and was told to relax and enjoy my day. Unfortunately my doubts turned out to be to true and said member of the family had an allergic reaction to the food which came soon after the event finished. I got in contact with the owner to raise this and after “an investigation” was told “a nut-free cross contamination, could not be guaranteed”. Deeply disappointed by not only the lack of care but the handling of this afterwards.

Attentive and friendly staff, good choice, food full of flavour. And a welcoming, enjoyable atmosphere. Lots of choice in the area and we hadn't visited for a long time, but won't leave it that long again.

Have been here a few times the food and the service are exceptional, they also deliver locally. Try the meat platter starter it's absolutely delish. I have tried a few things on the menu and have yet to find a dish I've not been impressed with really reasonably priced too. Worth booking for weekends.

We used Haveli to do the private catering for a small family celebration. The food was delicious and all of the guests commented upon how good it was. It was delivered piping hot and on time and special diets were catered for. We particularly enjoyed having more unusual dishes on offer, rather than the more typical curries. Portions were generous too.

We used Haveli to do the private catering for a small family celebration. The food was delicious and all of the guests commented upon how good it was. It was delivered piping hot and on time and special diets were catered for. We particularly enjoyed having more unusual dishes on offer, rather than the more typical curries. Portions were generous too.

Good curry and nice atmosphere, service initially a bit delayed but then improved. The location is good and the parking was easy (on a Wednesday evening). Overall a good experience.

Been a while since we’ve been to Haveli. Unfortunately this will be the last time. Just slop in a pot. Too many good places to go, so won’t be back..

Excellent food and great service. Set meal was varied and delicious. Reasonably priced. Service was prompt and friendly. Will return with friends and family.

We had a lovely meal at this restaurant. The food was of very good quality and the service was excellent. Our first experience dining here wasn’t so positive as it took a long time to get food served to us as the restaurant was very busy. However, the second time was a lot more positive and they provided the meal at no charge to us! Excellent customer service and great atmosphere, thank you very much Haveli!

Absolutely delicious Indian food, full of flavour and excellent service from our waiter. We will definitely be returning 😊

It was our first time here as we just moved nearby and it had a Michelin recommendation. We were greeted warmly by the very nice reception lady, seated promptly and given a drinks menu, 25 mins later a waiter appeared and ordered our drinks and gave us the food menu. 30 mins later the drinks arrived with another waiter.So one hour nearly for first drink. We ordered three of the set menus from yet another waiter. A portion of popadoms for one or max two arrived by another waiter, we asked and were given more. An hour later mains were served, with only a tiny bowl of rice for three of us ( ample naan bread though). One of the curries was nearly cold, the others luke warm. No one asked us how our food was or if we wanted anything throughout the meal, drinks and water were not refilled or enquired after.The service was simply awful, we had several waiters so did not know who to ask for anything and everyone avoided looking at you or the table. At one point we deliberately accumulated a number of unused bottles and glasses at the corner of the table to see if they might be taken away, they were ignored.I have never seen or endured such bad service, the manager even went so far to explain that tiny rice servings were normal! I attach a pic. We will never return.Awful service, moderate food , not cheap.

Beautiful decor, spotlessly clean. Food was delicious and presentation was amazing. Service was fast and efficient. Staff were very helpful and friendly. Cocktails were lovely. Lots of veggie options. Overall we had a great experience and would definitely recommend.

Best Indian food in the Newcastle area - nothing like a typical curry house. Book online to select your time for eating: despite what the online booking form says, you do not need to order your food selections in advance. Staff excellent, but head waiter on this visit lacked charm. Food and drink is reasonably priced, but check your bill carefully. On this occasion, the deposit I had paid was not deducted from the bill. Querying this brought no apology from the head waiter who seems uninterested in customers. On a previous visit, my bill included all the items we had ordered but also added the cost of a set meal for two! Don't be put off by that - go and enjoy.

We had been to Haveli on previous visits and the food and service where exceptional this time however I was really disappointed with the service in the restaurant the staff did not seem to be trained at all although they were polite. We ordered drinks prior to the meal and they took ages to appear. We ordered food and this was very tasty but I find it difficult to believe that one small bowl of rice would suffice two people we ordered another which came straight away which was good. We ordered wine with the meal and this was not acknowledged the head waiter came again to ask what wine we had ordered when it arrived the waiter simply put it on the table and said there’s your wine . I was very surprised that he didn’t open the wine and offer a taste but by this time I just accepted that this was now the normal. In our last visit this restaurant was deemed Michelin star but I noticed on the way out it wasn’t one star anymore which I now understand the reason why. Sorry Haveli but I feel you have become complacent and that now shows.

Really lovely restaurant delicious food good service and yes I would recommend

Fantastic restaurant and probably the best Indian food in the north east. Excellent staff and unreal food. Definitely a place to visit if you love authentic Indian food

Beautiful restaurant with excellent staff. Definitely the best Indian restaurant in the north east.

Great food, great service, lovely atmosphere and staff we’re attentive - will certainly be back! Bombay bicycle IPA is on point 👌🏻

Absolutely amazing meal here! One of the best Indian meals we’ve ever had. Beautiful flavours, gorgeous tastes and amazing cocktails. We really recommend the cauliflower rice which is so different, no where else does it! And also the butter chicken. Service was also brilliant which is always a plus. Our new favourite!

We were sat at a badly scratched table & handed grubby menus that needed a wipe. The food arrived, which was mediocre at best. Ladies’ loo without a lock with overflowing bin. Also, another overflowing bin visible behind the bar. Poppadoms good. Beautiful restaurant. Attentive staff.

Excellent all round. Maintaining (and exceeding!) the high standards of Tyneside Indian Restaurants which for over 70 years have enhanced the local cuisine. This is one of the best restaurant experiences I have had recently, a credit to the creative management and chefs and the caring expertise of the diligent staff team. Thank You Haveli we will return soon!

Beautiful valentines menu, food was delicious, excellent service and a lovely atmosphere.. thank you

The food and service were amazing

My wife and I went to Haveli restaurant Ponteland last night for a Valentine's evening. This included a special valentine tasting menu. The food was fantastic, we ate and enjoyed everything on our table. They have a fantastic wine menu, part of which is a selection of low alcohol wines. The restaurant has recently been awarded a Michelin BIB award last week. The staff were attentive and nothing was too much trouble. The price was very reasonable and on arrival we both received a glass of prosecco and my wife received a red rose. We'll definitely be going back and I strongly recommend that if you're local or in the area to give it a visit. 5 star.

My wife and I went to a valentine's evening at Haveli Ponteland last night. On arrival my wife and I were given a glass of prosecco each on arrival and my wife got a red rose. There was a special valentine tasting menu. The food was fantastic and my wife and I ate and enjoyed everything on the menu, of which there was 4 courses. My wife really enjoyed the wine selection, there was a choice of low alcohol wines which she thoroughly enjoyed. Haveli have just been awarded a prestigious Michelin BIB award. The service was fantastic with nothing too much for the friendly staff. We will be going again and I would advise anybody that lives locally or are in the area to go along and eat there. A 5 star evening.

Many visits and usually excellent. However, this recent visit can't compare with those throughout the last few years.

I recently had the unfortunate experience of trying some Indian dishes , and I must say it was one of the most disappointing culinary experiences I've had in a long time.

Food outstanding 😋. Best meats used and drinks and cocktail fabulous 😍 10% surcharged is already on your total bill never asked to agree to it and always left a cash tip on top. But now I know .

I regret to express my dissatisfaction with the taste of the product, despite the distinct appearances of the dishes, there was a noticeable lack of variation in taste. This similarity was unexpected and could be disappointing for those anticipating diverse flavors. Individuals seeking an authentic Indian culinary experience may find themselves let down.

Absolutely loved the experience. You can tell it’s real food and good for you. I felt uplifted after eating there and wanted to run home I had so much energy. I know it’s sounds odd, but I always eat real food and can tell if I’ve eaten real food or processed stuff. I’ll be back.

Amazing lamb rack starter, then we had a prawn and chicken dish which were both very flavoursome. Would highly recommend and the staff were very helpful and friendly too.

Our suspicions started when the restaurant was less than half full on a Saturday evening. The service was appalling, we waited over 40 min for starters and only compensated with replenished popadoms with no dips offered. We waited 15min for drinks and when it finally arrived, we had to send the cocktail back to be remade because it was bland. A fresh cocktail was not made. When the cocktail returned, it contained less contents than what was sent back. We had to ask for more drinks whilst 4-5 staff stood vacantly staring into space around the restaurant. The food was average and not worth £45pp. Reading other comments my understanding this place has collapsed since new ownership and become a distance memory of a good place to eat.

Amazing restaurant. Very friendly staff and amazing food. Would seriously recommend to anyone looking for a nice evening of dining. Ideal for a date, business meal or just wanting a take a way. Can't recommend enough. Thank you for making my dining experience pleasurable and memorable. Will definitely be back more. Must have been a dozen times already.

I recently dined at Haveli Restaurant and had a fantastic experience. The Indian cuisine they serve is top-notch, and the quality of the food was outstanding. The flavors were rich and authentic, and I particularly enjoyed Lamb Chops. The ambiance was pleasant, and the staff provided excellent service. I highly recommend Haveli for a delightful Indian dining experience.

This is such a shame as we want our local India restaurant to be good but it’s overpriced and below standard for service. The restaurant itself is not traditionally Indian and more like a canteen environment. Unbelievably the staff are lovely but don’t seem to have any idea about customer service and stand around looking vacant, even when you have no drinks! The food isn’t actually bad, I’m not saying it’s great but it’s edible and not greasy, the issue is that I feel it’s expensive and doesn’t wow you. The best thing I can say about this place is that it’s the best Indian in Ponteland, although this isn’t a huge compliment as the competition is complete rubbish. I don’t think we will come back any time soon, we would prefer to pay extra for a taxi and go to Jashn in Swalwell, you can’t beat it.

The restaurant has changed owners and the current one would not be recognised by Michelin. The service is dreadful. Slow and no idea what to do. Very much just a standard Indian restaurant now with overpriced food. It is nowhere near what it was, disappointing.

Staff were friendly and welcoming but not overbearing. Couldnt fault the food, everything was delicious. Large restaurant, unusual decorated ceiling which was very attractive. Place was spotless.

Absolutely delicious meal, authentic, fresh flavours, every dish had its own character. Extremely attentive friendly service, we loved the whole experience.

Food was Fabulous , lovely place , great value for money, service is not of Michelin guide standard. One waiter was faultless , the other one needs improvement, let the whole experience down a little, needs attention to detail, Would definitely go back

Highly enjoyable meal. The staff were excellent and very attentive. The food was excellent. Really pleased I chose to spend an evening here.

Both the food and service were excellent. Would thoroughly recommend to anyone looking for authentic Indian food!

An underwhelming experience. We booked online and we were invited to pre-book our meal. When we arrived we were shown to our table but the service was PAINFULLY slow Everyone of the staff members were very pleasant, but very slow. The mixed platter was tasty , but it took a long time for the main courses to arrive (a prawn Karachi & Rogan Josh) The prawns were tasty , but the lamb was underseasoned We decided not to have coffee or dessert,but there was another delay as they couldn't print the bill!! Again there was a delay when I paid by credit card. I'm not sure if there was just an IT problem, but there seemed to be long delays throughout the night. I felt that a 2 course meal , with 2 non alcohol beers and 11/2 pints of lager was expensive ( almost £110) Nice surroundings, very pleasant staff, but I can't understand the Michelin recommendation

Usually when I order food, I prefer to have it delivered quickly. Haveli does that on point and has the best authentic Indian cuisine I have ever had in Newcastle. The food tastes like you are having it in the restaurant itself. Initially, it seemed the food's expensive but after having it, I realised it was worth the money. A must try restaurant if you are looking for fresh and hot food delivered at your place quickly.

Visited with friends on a Sunday evening, a large restaurant but empty, nicely decorated but no atmosphere. The menu was very limited, and when the food arrived, it was bland and mediocre. Pricing was on the expensive side, and the food was definitely not worth it. Service was poor with a very inexperienced waiter who handed us hot plates with food. Would not recommend or visit again.

This is our local Indian restaurant which has a reputation for high end asian food. We have frequented it since it opened but now we feel it has dropped its' standards largely through lack of staff training. I tried to book a table for 2...

Four of us dined here in April 2023 and it was so good my husband and I are going back for our wedding anniversary at the end of May. The service wasn't super fast but that was good as I never like to feel rushed. The food was delicious and I can highly recommend. Reasonably priced too.

Waiter handed plates to us rather than placing on table. Poppadoms very small and broken. Pickle tray three choices each very runny and poor tasting. Chicken tikka contained no tikka'd meat, only plain chicken. Korma tasted bad. Mushroom rice however great. Service charge added without authority and assumed! Gross, and I mean gross overcharge for the quality and quantity. ' would not return.

Really nice restaurant with excellent service. Food is amazing and the staff are very friendly, helpful and welcoming. Good selection of drinks at the bar and a comfortable environment to sit in. Would highly recommend for any occasion with any company.

Excellent quality of food, lovely decor and a genuinely wonderful experience! I never really knew this place existed, until I found it listed in the Michelin Bib Gourmand site, but we'll definitely be back.

Visited this restaurant last Friday in a group of 7 very nice food. Bill charges sircharge already on the bill total at 10% this optical but not told about it till checking our bill on Saturday morning a very expensive when we also left a £10 cash tip. Returned Saturday 4th Mar h 2023 with my husband at 6pm had a lovely set menu at £29.95p each With lots of choices. Again very nice relaxing place and settings. Very cold asked them to turn the air com off and put the heat on. Again bill came in a box with chocolate. Surcharge again 10% of our bill £105.50p only me drinking barcardi and bottle coke x 2 charged for 3 got removed from bill. Also asked to remove the £9.20p surcharge ( optical but not told about it from staff, manager) which is wrong. Left a cash tip again on the table whilst leaving the restaurant. May be a while we return. Check bills before paying the bill. ( hidden extras etc). Overcharging drinks and sircharge. 1st bowl was chipped badly and told them straight in the bin without washing it and putting back out to serve again.

Superb food,helpful friendly staff,I would highly recommend this restaurant.

Regularly use their takeaway service as we have two young children so it works well to have a lovely meal in the comfort of our own home. Good quality Punjabi cuisine; a credit to the local area and a real Saturday evening treat. Good veggie options as well.

Absolutely brilliant. Popped in for a takeaway chatted with the host about what we like and got some super suggestions and some customisation. Absolutely superb.

From booking online to leaving the restaurant, we were impressed by the staff, surroundings and food. Excellent quality and good value for money. We would definitely recommend this restaurant and will be back!

Not our first visit, nor the last! Wonderful staff, amazing ambience and superb food. Will book again soon as we love everything here. Thank you Haveli!

Recently relaunched restaurant with updated menu and big push on new 5 DAY OPENING TIMES. Last Wednesday was great. This Wednesday we arrive and the place is shut!!! We went elsewhere for our meal locally. Shame......Great restaurant and staff. Poor when it comes to reliability....

Excellent meal with great staff and wonderful atmosphere.

Amazing restaurant. Fabulous food as always, amazing staff and ambiance. Can recommend Haveli highly as a must to visit

Always a great curry, excellent staff also.

The restaurant was closed due to the pandemic, now it’s back and the taste hasn’t changed.

If you want authentic Indian food this is the place. The food and staff were excellent.

Lovely food but nan breads let this place down was more like a flat pizza such a shame as otherwise food was fab

Excellent, friendly, knowledgeable service, first class food.

First visit here , will not be last we hope. Really lovely food , tastefully presented Monica Looked after us very well and made us feel welcome . Both the mixed starters were very good. For mains we had the Chicken dishes which were really...

Food is amazing and service is impeccable, always.

I was Delighted to see that Haveli at Darras Hall had opened again after the strife of the past 2 years so I went along there to re-experience Their wonderful food and 5 Star service . I am now looking forward to regular visits to Haveli , a Restaurant that ticks all of the boxes for me and is without any doubt a lovely dining experience in a great location . Thank You All at Haveli , See You next Weekend johnny

Went for a family celebration. Hadn't been for quite a while. We had a great night. The place looks brand new inside and very clean. Service was excellent and so was the food. Very reasonable prices too. Will be back again soon.

Have had lots of great take aways during covid but first time we’ve been back to eat in the restaurant for many months & we were not disappointed. We pre-ordered our choices and our meal was absolutely delicious. Great service and wonderful food. Lots of...

Called in not long after place had re-opened. Great welcome when we arrived, and blown away by the amazing decore. Very classy, and spotlessley clean. Served by amazing staff, and some great dishes to choose from, food served hot, presentation was a delight. Good sized...

Always great food here. Our favourite takeaway.

Went for takeaway usually no issue and food is fine and pick up arrangements terrific they put it in the boot of your car in a safe place Today the stuff was placed in such a way that the whole of the take out tumbled...

Great takeaway service. Food is of exceptional quality and used regularly. Very well packaged and packaging keeps the food temperature controlled. Would recommend to all looking for a nice Indian takeaway which is Covid safe

Visited this restaurant many times ordered a takeaway collected on time really disappointing bhaji hard food cold live 2 minutes from restaurant appreciate it is difficult for restaurants collecting but we were on time for the food so it should have been at least hot!

Recently moved back to the North East and was on the look out for a decent indian. Found this place on line by accident and happy I did. Restricted menu due to circumstances, but still a good choice on offer. Simple process to order meals,...

Amazing food. Authentic Indian flavours. Great service.

Takeaway meal was delicious, well worth the 60 mile round trip. From ordering on line to contactless delivery of food to car, was so organised and efficient. Thank you.

Called to place an order .. heard automated message that can inly book on line ! Went on line placed order , could not proceed as a 20 pound spend rule my order was. 19.50 !! Went back to view more options.. Lost signal Restarted...

Very high quality and very well cooked food from Haveli. Probably the best I've had. Only recently moved into the area and this will definitely become our "go too" for Indian food. Cant wait to try more of the menu!

Been coming since it opened, regular takeaways and always there on New Year’s Eve and birthdays! amazing food! my favourite Indian restaurant! Would love to see a kids takeaway menu ? Staff are great, spotlessly clean and great location:)

We’ve been going to the restaurant and having takeaways since it opened. We appreciate that current circumstances mean a limited menu, what we ordered was fine and the ordering and collecting procedure went very well. However, it would be nice to have one or two more interesting rice dishes - I’m perfectly capable of cooking plain basmati rice at home. There were three types of naan bread on offer. One or two less carbohydrate heavy side dishes to go with the good selection of mains would be good too.

It was so great to have such a lovely takeaway in the midst of these terrible times. The service was very efficient, booked and paid on line, chose a collection slot, then had a text to tell me the exact time. I simply parked outside and someone came out and popped the neatly packaged and labelled food into the boot of my car.The food itself was great - not exactly the same quality as in the restaurant but very close. Only one thing to be aware of is that the Nan bread had cooled a bit by the time I got home so could do with a couple of minutes on the oven. A thought to the restaurant - I would have loved to offer a tip when my food was popped into the car but I wanted to avoid contact and also have no cash these days because every thing is done by card. So maybe you could include the option to add a tip when ordering on line.Good luck and thanks for what you’re doing. Alan

Excellent good paid and ordered online and collected on time great food excellent service :) def recommend although time slots for collecting especially at weekend go quickly so order well in advance

The food was nice but nothing to write home about. Portions were ok but prices high, especially for veggie options. £12 is excessive for a veg curry something that’s not amazing. The decor was lovely but not enough soft furnishings to soak up the noise so really loud when full.Good service.I wouldn’t return.

Very good but not fine dining.We ate here on a busy Saturday night and the place was pretty noisy so not easy to have a conversation. The service was ok but certainly nothing exceptional, quite a few young and inexperienced staff. The food was really good and we all enjoyed every dish.

Booked a table for a party of 8 adults and two children on a Saturday night a week before the event. On the day I was due to attend the restaurant they called me to confirm the booking still stood, which I thought was very good of them as I was meaning to call them myself to reconfirm the booking. On attending the restaurant at 6pm it was fairly quiet. The staff were very good and attentative to our needs, which varied since we were a large party. The decor is really nice and the music, whilst quite modern, is not too loud. The food is absolutely amazing and some of the best Indian food I have eaten in a restaurant. We went for the street food meat platter and veg platter for starters. Portions were decent. For main we selected butter chicken, which had a nice sweet taste to it, chicken madras which was spicy and lamb rogan josh. The lamb was very soft and not too chewy. When we got to the restaurant it was quiet but it soon started getting busy towards the 7pm mark, therefore I highly recommend you book if planning to visit on a Saturday night, or get there early doors (Haveli opens at 5pm). Only criticism is get the door on the gents stall toilet fixed as your punters may need to use it if they order a vindaloo! Thanks to Haveli for making a special occasion very memorable!

We visited for an early dinner on New Years day.Very disappointed with overall experience. Some of the mains were served cold. (No hotplates on offer to keep food warm.)The choice of desserts was extremely limited. A mixture of stodgy puddings and some ice cream the only offers.The service was below what we would expect at the price with staff not thoroughly trained. (They should not have to stretch across tables where there is plenty of room.)Much room for improvement!Derek Appleby.

Oh dear new years eve disaster! Poor overpriced menu slow service far too loud live singer nowhere near expectation.

Poor average. Expected something a little better for the price. Will not return. Better quality restaurants in Throckley and Fenham.

Ate here on Thursday night and it was superb, the food is amazing and the staff very friendly and polite. My favourite is the Goan King Prawn which I have to admit I always have, my husband is more adventurous but always enjoys everything he gets. Great restaurant.

Very tasty food, nice comfortable surroundings ,staff lovely .

Absolutely superb food, we enjoyed the starters and main dishes immensely. We will definitely visit again

Fab staff, fab food, fab night. Always our favourite, just love going there.

Very calm and chilled atmosphere. The decor is beautiful. Staff are attentive and polite. Food is good quality. The street food sharing platter makes a welcome change to the standard popadoms (but you can still have those of you want!) Definitely recommend