Based on 397 opinions finded in 3 websites
Based on 397 opinions finded in 3 websites
Nº 1550 in 2148 in Bristol, City of
Opinions
Food did not look like image, lacking ingredients stated in description in the burger.
Martyn . 2025-04-03
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Burgers were delicious. Prompt delivery.
Sandra . 2025-04-01
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One of the best burgers shop in Bristol
Mohamed Ashraf . 2025-03-29
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first time ordering from here, food was delicious and hot on arrival, will definitely be using again
Leanne . 2025-03-25
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A* Service. very highly recommended for shakes and burgers, cheesy chips are brilliant too
Macauley . 2025-03-25
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The food was excellent, perfect portions and piping hot, wonderful milkshakes too!
Macauley . 2025-03-19
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Very nice and filling! Burger was really good (Buffalo Chicken), good size portion of chips for the meal deal add-on. First time ordering here and definitely won't be the last!
Nick . 2025-03-08
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Amazing service and even better food
Kris . 2025-03-07
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took 2 hours and 10 minutes to get delivered, drink was missing driver didn’t care
max . 2025-03-06
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No doritos in the burger. Giant onion rings? They are ting, as small or smaller than regular onion rings, not worth over £5 for four. Sent chicken nuggets instead of Mac and cheese bites. The food all tasted lovely but they need to sort out these mis
Mark . 2025-03-02
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No food turned up want full refund
josh . 2025-03-01
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Burger was absolutely filthy and not in a good way
Ahren WR . 2025-02-28
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Excellent service. Havana’s is definitely worth a try if you haven’t used them yet. 👍
Matthew . 2025-02-18
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honestly, some of the worst burgers I've ever had
Mariusz . 2025-02-18
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I ordered two havanas burgers with extra beef patty and got only one other was veggie burger when I called I was told the veggie was not on offer... staff ignored me
mobile mobile842 . 2025-02-14
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Did forget the shake but the delivery driver was great and re delivered the shake Thankyou so much
Joanne . 2025-02-08
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not happy just had my delivery say delivered and it's not even been delivered to me
Michelle . 2025-02-07
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Delicious food, just very disappointed that none of our dips (x4) were delivered 😢
Joanne . 2025-02-01
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Turned up over an hour later and all of it was real basic quality kebab shop mush, overpriced!
Alex . 2025-01-30
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do not order from thus takeaway they take your money and don't deliver your order, when you call them they say they don't have your postcode on the system and hang the phone up
Kellie . 2025-01-24
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food was soggy and hard to eat
Karlie . 2025-01-21
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Excellent food & shakes always top ish & ran by great people !
Luca . 2025-01-21
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Don’t get food, just get milkshake
Phoebe . 2025-01-20
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Great service. very helpful and friendly telephone manner would highly recommend food to everyone and will 100% be ordering from new Havanas burgers and shakes as top quality delicious food enjoyed by al my family.
Charlotte . 2025-01-20
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honestly not at all what i ordered but i appreciate that chef just followed his heart <3
nell sealey . 2025-01-19
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was delicious especially the waffle 🧇 I will 100% be using Havana's burgers and shakes again
Charlotte . 2025-01-17
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By the time my order was delivered the food was luke warm
Marie . 2025-01-14
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Delivered to someone else I’m guessing as good never came
Jason . 2025-01-03
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Food never showed up, driver delivered to someone else is my guess.
Jason Smith . 2025-01-03
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Order was delivered on time and tasty. Would be even better if they offered a salad - preferably Greek salad. This discounts were much appreciated.
Sue . 2025-01-03
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So fresh so warm just lush perfect
Liam . 2025-01-02
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burger was lovely nice portion chips where bit salty but all round good food
Andrew . 2025-01-01
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I can fault the team at Havana’s. Well worth a try. Pricing is fair and I’ve always had delicious food delivered on time.
Matthew . 2024-12-30
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not up to the mark they didn't follow any of my instructions given. while ordering it was mentioned the chips served with sauce but wasn't provided any sauce separately.i asked them to add salad no salad been added. I asked them to give sauce separately in a container not to mix with nuggets but they didn't follow any of my instructions given totally disappointed. if u r receiving an order pls follow the instructions given by the customer. As rajgate tandoori closed today ordered here but waste
Vaishnavi . 2024-12-25
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We've ordered from here a few times now and haven't had a bad experience. The only negative is that you don't have live tracking for the driver, but that's not a requirement for good food and you can just keep an ear out for the door. Will absolutely be ordering from here again.
Ryan . 2024-12-23
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Really sorry - u were right, we had fallen asleep but your driver still delivered the order on time. Merry Christmas xx
Jo . 2024-12-22
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Usually just get a milkshake but tried a chicken burger this time. Something in or on my order has made me very ill. I would avoid ordering food from here to be safe.
Elliot Carey . 2024-12-05
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What a fantastic service. The burgers are still hot, any extras I order are great. Never wrong order. Friendly delivery guy whose pleasant. These guys offer a great service. Thank you. Could not speak highly enough.
Matthew . 2024-12-03
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Stale bread. Tasteless sausage. Could do better.
Rob . 2024-12-01
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Lush, delivery driver excellent customer service
Nigel . 2024-11-29
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Great food, nice size burger and lots of fries
Darren . 2024-11-27
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Absolutely shocking, ordered 2 burgers and other stuff, only 1 burger came which may i add was not even a burger we ordered, rang the restaurant to sort this, was spoken to in a rude manner and nothing was resolved meaning we didnt get our burgers
Lauren . 2024-11-24
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Only half of order arrived, all drinks missing when asked driver about missing drinks he says ‘I’m just a driver mate’
Ollie Glade . 2024-11-24
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Food was late and warm at best! The sides come with no sauce which was ordered. Both burgers came not as described or appearance of what I thought I was ordering? Chicken burger bun inedible, was like biting a brick. Have put in a claim and won’t be ordering from here again.
Josh . 2024-11-23
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So over rated. 30.ins late and blamed it on Just Eat. 'hand cut chips' are just ready made skin on fries you can buy in Aldi. Burger was ok,hot dog just in a life long bun. Customer Service was ahit,when I phoned up was just treated like "and what" Definitely avoid
Stephen . 2024-11-23
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Ordered a bbq chicken burger ended up with a bbq bacon beef burger
Lewis . 2024-11-23
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Food is always class. Fast delivery too
Marcus . 2024-11-17
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Really disappointed on the burgers. The chicken burger was thinner than a slice of chicken and the beef burger wasn’t much better. More roll than burger. Use to like their burgers but gone down hill big time!
lucy . 2024-11-16
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Very good experience. Fresh food and nice taste
Khalid . 2024-11-09
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The burgers are incredible. Chips are delicious. Best burgers I’ve had in Bristol so far.
Chris . 2024-11-06
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Great food, would definitely recommend. Just as a personal note/ caution Black and Blue Beef Burgers are more to the saltier side, also the loaded nuggets weren’t to my liking. But apart from this I’d definitely order from here again!
John . 2024-11-05
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Desserts are good however waffles are quite dry. Burgers are good and milkshakes could definitely use more of what type of milkshake it is for example a peanut butter milkshake. Overall high quality food and tastes good.
Navraj . 2024-11-03
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I’ve ordered from here a few times and they’ve never failed me. Their burgers are nice, my personal favourite is the Mac and Cheese Bites. Deliver was on time and there was no fuss. I recommend this place :)
Tammy . 2024-11-03
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I can't review this properly the was was ok but the driver knocked on my door really loudly whilst it was late at night, I specifically asked to be rang and my child got woken up... I'm not happy
Alex . 2024-10-30
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Dip was wrong and the burger patty’s was over cooked apart form that gd just the burger was bad
Michael . 2024-10-22
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Great food and service my fave burger joint
Rich . 2024-10-22
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Big up to the burger massive ⭐️⭐️⭐️⭐️⭐️
Rich . 2024-10-22
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One of the worst takeaways I've ever had! Chicken burger was tasteless and definitely frozen. Had loaded fries and they were inedible.
Adam . 2024-10-20
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thank you for the extra pickles ❤️
Ryan . 2024-10-12
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Great delivery and that's about it... food quality is miles off what used to be. Awful beef. Even worse chicken. Very sad to say that a Maccy Ds is higher quality!
Joe . 2024-10-05
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food hot but did not like the burger taste just not for me
justin . 2024-09-22
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slathered in so much mayonnaise, couldn’t taste anything else in my burger and coleslaw
Anushri . 2024-09-16
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They leterally rip you off and then when You complain about it, call You a liar. The calls agent thinks he's running some sort of important business where ripping off a few customers won't budge him. Place will end up in bankruptcy because of their customer service.
Soraya Maldonado . 2024-09-14
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The guy that answers the customer complaints has no issue on calling the customer a liar before accepting a mistake made. Horrible food and service, don't understand how this place is still open.
Carlos Marango . 2024-09-14
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Late wasnt their fault, our distance.
Richard . 2024-09-14
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Burger was really tasty, fries had a lovely crunch, shake was amazing, only downside was the calamari, not really any flavour and very rubbery apart from that was a nice meal
Danny . 2024-09-14
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Horrible customer service, literally gave me a cheaper item, stealing from me, and when I called to report the issue I just was called a liar. Hope the calls agent gets fired.
Andres Forero . 2024-09-14
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Driver was a great guy and deliverd on time and fresh and hot!
Lucas . 2024-08-25
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Missing cheese on burgers, otherwise good
Matthew . 2024-08-24
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We ordered an old school burger and a classic bbq burger. The bbq burger was delicious and moist with plenty of filling, however the old school burger was lacking in filling and what appeared to be 2 cheeses, was a congealed mess, also the bun tasted slightky stale. My partner was very disappointed as we've had good experiences previously. It wasn't value for money this time.
osborne . 2024-08-24
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absolutely wonderful, really friendly man that delivered it, came really quickly and the food was FABULOUS 👌 the milkshakes and smoothies are my favourite thing about this place tbh 😋
Emma . 2024-08-23
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Wrong food turned up and rubbish customer service
Matt . 2024-08-06
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Great service as usual. Will order again.
Matthew . 2024-07-21
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Friendly delivery driver, good food although some could have stayed in fryer longer,.good experience would order again. shake was incredible.
Sophie . 2024-07-07
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the delivery was on time and the food taste is different I like it though....yummy
Vaishnavi . 2024-07-02
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food is incredible, finally a burger that doesn't fall to pieces in your hand! portion sizes are incredibly generous too, really good food.
Tracey . 2024-06-28
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Great service. Will order again.
Matthew . 2024-06-24
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Food never arrived to me. asking for a refund or to get same order delivered again this time actually give to me as I spent £24 and didn't receive nothing back. Bad delivery service. Really disappointed.
Charis . 2024-06-23
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Great food, great delivery driver. Thank you!
Joe . 2024-06-22
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Food did not arrive! Do not order you will not receive your food. have pursued a refund from a just Eat. Can not call the restaurant for an update because their phone line is off.
Marcus . 2024-06-16
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Cheesecake didn't arrive ! Was given some sponge cake
Lorna . 2024-06-11
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Order was accepted, money was took, order never arrived. Rang restaurant 3 times for it to not even call !! Avoid
Jaay . 2024-06-10
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Excellent service. Good value for money. Thank you. 👍
Matthew . 2024-05-19
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Excellent service. Good value for money. Thank you. 👍
Matthew . 2024-05-19
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Arrived on time, not bad for late night munch, burgers could of been tastier for the price, fries were lush though, calamari big and fishy but also kinda doughy, would of preferred crispy, but all in all pretty good.
Jake . 2024-05-09
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Awesome delivery driver, got the wrong cake but happy with replacement
Nathan . 2024-05-08
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Burger: salad 🥗, good souse, good 🥩 patty. this one is not even close to McDonald’s cheeseburger 🍔…. Tasteless meat, no sauce, no seasoning, one of the worst burgers I ever tasted.
Raf . 2024-04-25
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Tasteless, no salad, no souse, plain burger, with not even average meat in it.
Raf . 2024-04-25
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Chips were great but my burger was slightly undercooked
James . 2024-04-07
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my food hasn't arrived why is my food not here and it says enjoy food hellooo
Denis . 2024-03-21
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Been in twice after work and everything's been amazing. Food quality is great, everyone serving has been nice. Super speedy too!
Amy Brass . 2024-03-20
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I ordered food and was paying by cash and it said the estimated arrival will be between 12:35-55am so I waited outside 15 minutes before to make sure I can get the food and no one showed up at all and I waited out until 10 past 1 in the morning so I went back in to re order and they are refusing to send food out to me and saying I have to pay online as they so say showed up when the driver never turned up
Ollie . 2024-03-20
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Food was delivered on time (after midnight too!), packaged all recyclable!, hot, perfectly made burger and hardly any grease! polite delivery driver :)
Jade . 2024-03-15
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Best burger I’ve had around here
Franki . 2024-03-15
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Beautiful service fast and hot food very happy
Dimitri . 2024-03-11
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Fantastic service and great food.
Matthew . 2024-03-07
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i was missing a part of my order unfortunately
Katerina . 2024-02-25
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Very happy with my order delivered on time in all the waffle was amazing and the milkshake was unbelievable! 💯💯
Chelsea . 2024-02-24
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burgers were excellent and the milkshake was lush 10/10
John . 2024-02-23
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Abysmal service. Food isn’t nice and was cold. Item missing from my order and to top it off delivery driver was rude. Expected to go out side to collect my order and couldn’t understand a word of what he was saying over the phone, I’m disabled I’m not doing that. The whole idea of delivery is it comes to your door regardless of disability. Shame as food used to be good.
Lydia . 2024-02-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We have been to this branfh every day to have coffeee and break fast . We had some own food as well , but at that time we had only this place there was a team member lady today way too rude with zero manners and i asked her for salt and she literally insulted me and shouted at my face “like no you are having own food and asking salt” So its complete no to this branch of nero and we were the everyday customers they just lost. I do work at nandos and we never say this to customers Its about 7:40pm 27-03-2025 They lost permanent (literally everyday customers ) ,,, This kind of staff can literally destroy a business