Haute Panini in Havering

Ordered takeaway. They rang to say the driver was lost but after 2 hours and many phone calls I gave up. The pizza never turned up. Manager was awful. Ordered from another local pizzeria which arrived in 20 mins. Did eventually get a refund but doesn’t make up for the service. Will never use this branch again.

Been ordering from here for years. Never had a problem. Ordered tonight at 10.17. 6 sides. Order accepted, tracker says ready at 10.30, then nothing.... No "on the way" . You waited until 11 o clock to cancel my order without telling me and clearly closing up shop because I rang like the tracker told me but no answer. So now I'm down the money and I've got no food. I wouldn't mind if you cancelled and told me and I could go and order more food but like cowards you waited until yourself and the rest of the other places were closed and then cancelled without even notifying me. So yeah thanks a bunch. Gutted coz we love papa's but you didn't even have the decency to tell me you couldn't be bothered to send me my order.

One of the best pizza I have ever had, amazing service, deliveries on time, taste is amazing. Overall I would like to give 10/10

Fantastic night out with the kids, cannot wait to come back soon!

Great food as always and 5* service from Jasmine. Credit to this branch for having such a great person with a welcoming personality