Based on 1.913 opinions finded in 5 websites
Based on 1.913 opinions finded in 5 websites
Nº 485 in 691 in Havering
Nº 9 of 20 Pizza & Pasta in Havering
Opinions
Good food, excellent service from Subha.
Howard G (HowieG) . 2025-03-22
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Josh was amazing at serving to us The food was fresh and very delicious The vibe of the place was lovely
Harvey . 2025-03-21
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Didn’t dine here but the restaurant called me up to cancel my reservation without offering another time. Really disappointing.
Jack Law . 2025-03-20
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Went for a meal with my two friends and had a lovely experience. The atmosphere was very relaxed with welcoming staff, and our server Jasmeen gave great, friendly service. All of the starters, mains and desserts were wonderfully prepared. An all around pleasant meal!
Jordan Thomas . 2025-03-20
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I went to Pizza Express and had a really disappointing experience. The starter they served me was burnt, and when I told them, they just said sorry and brought me another one. Unfortunately, this time it was undercooked garlic bread with visible raw dough. When I mentioned this to them, they didn’t even apologize; they just ignored me. The customer service made me feel uncomfortable and unwelcome. I expected much better from a place like this.
Hannaniya Dereje . 2025-03-18
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Good food great service by Debra, attentive and friendly, she's great. Thank you!
fiona campbell . 2025-03-17
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The waiter Win was incredibly friendly and professional, making our dining experience even more enjoyable! Excellent service—highly recommend!
Bartosz Madej . 2025-03-16
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It was a very nonchalant atmosphere. Subha was at our service and made the whole experience extremely pleasant.
Aman Sanghera . 2025-03-15
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Subha served us and it made the entire experience so much better. The quality og service and food was great.
Ramneet Khatkar . 2025-03-15
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Food was lovely, great service from our waiter Win. Very pleased.
Clair Tretton . 2025-03-14
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Tasty food and great service provided by Debra!
Ella B . 2025-03-10
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Lovely food, served really quickly and atmosphere was nice
Poppy Jeffery . 2025-03-08
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I had an absolutely wonderful time. I came with 2 friends of mine and our server, Joshua, helped us understand the deal and reward system on the app. The food, service and atmosphere couldn't have been better.
Cyril Shyntum . 2025-03-03
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Absolutely rude staff which made the already slow service even more shambolic. - Waited a few minutes just to be acknowledged - Male staff finally came and just pointed at the table where we should be seated, didn't even take us there - We were not provided with menu, and waited a 5 minutes to see if anyone would bring a menu. Nobody did. - Asked a female staff for a menu, was told two seconds and did not return - Had to ask the manager for a menu who gave me attitude for bothering her. - When the female staff came to take our order straight away she said, "if you're using kids eat free you can't use any other discounts" rudely - we've not even said a word yet. IF YOU DON'T LIKE PEOPLE USING YOUR OFFERS DO NOT MAKE THEM AVAILABLE - Food took ages to arrive. Around 20+ mins for starters and even longer for the mains! - When asked for cheese and chilli oil male staff just walked off without acknowledging the request and dumped the items requested on table after. - I then flagged he forgot the pizza cutter, he walked away again without mumbling a single word again and threw the pizza cutter on the table instead of passing onto me. - When asking for the dessert and pizza box, female staff said she would return and again did not return. - Had to go up to the manager and asked again, to have this sorted. No apologies provided at all times. I am a frequent pizza express customer and this was shambolic and very insulting service. What a mess this restaurant is!!! I DO NOT RECOMMEND THIS RESTAURANT AND I WILL NOT BE COMING BACK!!!
Aleja Isip . 2025-03-02
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Great experience, Joshua was our server, he was patient and helpful. Would recommend!
Good Guy . 2025-03-02
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Lovely food and service from Ines!
Victoria Hatton . 2025-03-02
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Romford Brewery. Needed to be quick as going to see a film. Debra was polite, helpful & gave speedy service. My fioretina pizza was perfect.
Joanne Mercer . 2025-02-26
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Thanks so much for the lovely service! The food was amazing! Thanks for being so welcoming and helping us throughout us dining at pizza express. It’s our go to pizza place because it’s the original Italian and that’s what we love, A big shoutout to WIN for being amazing always smiling and giving us great customer service! Thank
Davina sohal . 2025-02-26
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Nice meal out, kid friendly. Ordered a calzone with salad, could have more than rocket and spinach. Jasmine was a lovely attentive waitress
Karlene Thomas . 2025-02-21
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Lovely service by Jasmine. Food was nice.
Camille Goodall . 2025-02-21
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Visited The Brewery with work colleagues. Jasmine our waitress was attentive, helpful & polite. We had a mixture of starters, mains & desserts which were brought nicely presented & flavoursome. Would recommend
Jacqueline Wallcraft . 2025-02-21
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Cracking service from Debra today, friendly, helpful and polite. Grateful meal.
Darron Judd . 2025-02-21
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Amazing Service from Josh and Dev it was my first time coming and they were extremely patient and considerate will be coming back!
Beri Shyntum . 2025-02-19
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I visited the restaurant with my friends. Not only was the food delicious, but the staff were very friendly and the service was good. I had a wonderful afternoon and everything here was perfect.
Natalia Strimbopol . 2025-02-19
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Dev was very nice, he served us quickly and we really love his service. Will definitely come back again 🥰🥰
Sarah Sathish . 2025-02-14
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Food was lovely as always, wasn’t waiting long for food! Dev was our server. Great customer service, very attentive and friendly. Thanks Dev.
Calum Battaglia . 2025-02-14
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We were served by a younger girl Yasmine, who was lovely, very smiley and keen to help which we appreciated a lot. The manager (didn’t catch a name) was also lovely and even though it was busy due to it being valentines she took the time to ask us about our evening and the film we were planning on watching. Food was also great and overall my partner and I have a very good experience! Thanks 🩷
Eloise John-Baptiste . 2025-02-14
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Food delicious 😋 I loved the pizza and dessert. Although I went with my daughter the setting was very romantic 🥰 and cosy, the waitress was really nice and cheerful. Definitely recommended
Sandra Kaima . 2025-02-10
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I’ve got part of my order on, but they corrected it for me without any issue at the store and as per normal all the food was very very good
Steven . 2025-02-10
MORE AT Just Eat
The waitress Ines was fabulous with excellent professional customer service. So , she saved the night. and I took my 3 sons for a meal, the food was great, but a little mistake over the wrong pizza being served at our table resulted in the manager in a red shirt, stepping in although we had sliced and dressed the pizza with garlic oil chilli etc, her behaviour was a little abrupt and frankly rude. But of a shame, but food was great and overall a good service.
Kevin Jones . 2025-02-08
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I had a fantastic experience at Pizza Express in Romford, and I want to give a special shoutout to our waitress, Enes. From the moment we arrived, she was incredibly patient, attentive, and kind to me, my father, and my two brothers. She made sure we were comfortable, took the time to go through the menu with us, and checked in regularly without being intrusive. Her warm and friendly attitude made our meal even more enjoyable. It’s rare to find such genuine hospitality, and Enes truly went above and beyond to make our visit special. The food, as always, was delicious, but the exceptional service made the evening even better. We will definitely be coming back, and I hope to be served by Enes again. Thank you for such a wonderful experience!
Josiah Winston-Jones . 2025-02-08
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Had a great time with my friends, Win provided excellent service and made the experience very enjoyble. Would definitely recommend this place to others.
shad horamee . 2025-02-07
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the delivery time kept changed later later and is not the first time and food was cold literally cold... very sad ...
Maria . 2025-02-07
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Great service from Debra and Win, food was amazing, very much enjoyed the visit
Libby Cook . 2025-02-05
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Josh was awesome, pizza would have tasted rubbish without him :)
Vijay Patel . 2025-02-04
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Josh in Romford was brilliant and attentive, lovely food and wine
Karen McCreanor . 2025-02-03
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Always a lovely experience and the food is always amazing. Will 100% be coming back
Maddie Pomeroy . 2025-02-02
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Prompt service, great food and very warm and friendly staff, will definitely come back again
BigGentz . 2025-02-02
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Had a lovely experience at pizza express. My waiter win was ever so friendly and helpful. Great food, great service, great atmosphere.
Hayley Whitcombe . 2025-02-01
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Our waiter was josh, he was polite and fast with his service even though we were sat upstairs. The food was very nice as usual. Overall an enjoyable experience
sss ccc . 2025-02-01
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Win was a great server! Would come back again soon
Jordan Roach . 2025-02-01
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Ines was very kind and attentive, lovely food too
Gayle Sansum . 2025-02-01
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Jasmine was very polite, attentive and helpful.
Neil Warman . 2025-02-01
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Thanks Debra for the lovely welcome and service :)
Jamie Gleaves . 2025-01-31
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Win was very helpful and cheerful with dealing with the bill, would recomend
Oscar Gough-Boyack . 2025-01-31
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Win was amazing very nice guy and jasmine was lovely!!
Lyla Rowe . 2025-01-31
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Great restaurant and such a welcoming environment! Service by Win and Jasmine was incredible, will definitely be coming back!
Robin Silver . 2025-01-31
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Very kind waiters, especially Win
Joel Poraj . 2025-01-31
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Josh served us well, prepared on the spot and very delicious. Recommended!!
fiorela vasquez . 2025-01-31
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Lovely staff, quick friendly service and nice food!
Suzie Davies . 2025-01-30
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Amazing food with very good service and vibe, good for late night dates or family
Andre king . 2025-01-30
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Thank you very much Win for great service and pizzas
Ilker Sozen . 2025-01-30
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Always good service and nice food
Adam Matar . 2025-01-30
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Very nice good and service! Thank you Win
Zoe Meades . 2025-01-30
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Win our server was amazing who help serve our food
Parth Patel . 2025-01-29
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Always a pleasure to at pizza express
ayyoub alaloiu . 2025-01-29
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Kids and I enjoyed our meal. Jasmine our waiter was attentive and provided excellent service.
Abi Ladepo bb . 2025-01-29
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Great customer service from Win, the food was fabulous. Definitely coming back again!!
Salma B'Neijara . 2025-01-28
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Great costumer service from Win, the food was good.
Savi Singh . 2025-01-28
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We had a lovely long lunch and were very much looked after by Debra!
J Reidy (JuliaGooglia) . 2025-01-27
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very good place and josh our waiter was very polite and quick getting our food and drink
Sam Setford . 2025-01-27
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Very professional service with nice friendly staff! Our waiter was Win! He made sure our date night was perfect!
Eszter Tóth . 2025-01-26
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Like always amazing service by Win :)
Rovsanas Chalilov . 2025-01-26
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Josh was professional and polite.
Amelia Collins . 2025-01-26
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food was good , still fairly hot once it had arrived, delivered on time and all in order .
Darren . 2025-01-26
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Went tonight with a few friends, had a lovely time and our waiter Josh was very nice and friendly.
OllyBest Gaming . 2025-01-26
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I had smokey BBQ chicken with Chocolate Fudge cake both foods are really good. Especially their service was really good and our waitress Subha was so welcoming and friendly despite being obviously very busy we liked her service.
Mugilvannan Govindan . 2025-01-26
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Chanel was our host and gave us such a warm welcome. Chanel helped us with downloading the app and with choosing our meal. It was a lovely experience and would highly recommend their customer service!
Nicole . 2025-01-25
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Amazing food and service, would definitely recommend! Manisha was lovely ❤️
Neal McCarthy . 2025-01-24
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Amazing food and service. Especially the manager
Onur Altun . 2025-01-24
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Great food, lovely ambience and awesome service from Eva and Chanel!
Ben Anderson-Dukes . 2025-01-24
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Lovely food and I love the pizza express app
Angela Naidoo . 2025-01-24
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Very tasty will order again and would recommend to anyone to try for the first time
Terry . 2025-01-22
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Debra was our waiter and was very pleasant. Food was a good standard, atmosphere was fine.
David McBride . 2025-01-21
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Food was nice and my bf loved his pizza i wasn’t a big fan of mine as the pasta sauce was a bit too sweet for me and chicken a bit soggy but overall was okay. Thank you to our server Win for the lovely and quiet experience as it was our first time here.
Hayley Louise . 2025-01-20
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20minutes late after the maximum estimated delivery time of 40mins
Viorel . 2025-01-18
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Subha was lovely she was really pleasant and helpful. She was also very attentive
Anup Mistry . 2025-01-18
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Pizza was great, good portion size. hot honey dough balls are a must try! Our server Ines was lovely. Very attentive !
Abina Nurse . 2025-01-18
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Came here with my daughter and partner ! Amazing food so HAPPY because I was starving ! Our waiter was Josh and his customer service was really good we loved how polite he was ! Will defo be back
Tia evelyn . 2025-01-18
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The pizza is very very poor, 4 Olives in a large pizza, 2 small pieces of ham, and no cheese!!! Awfull!! I'm sorry I can't upload a picture to show you, I would never pay £20 at a restaurant for a pizza like that.
Veaceslav . 2025-01-17
MORE AT Just Eat
Goats cheese literally absent - cant remember any goats cheese however was still good, cook it that 45 seconds more please
aa . 2025-01-17
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Chanel did a great job! Kind, efficient & amazing service! A* all round! Thank you Chanel!
Mir . 2025-01-14
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I eat at the brewery branch in Romford. The food was lovely with exceptional customer service from Chanel. She delivered a great service with a smile. She’s an asset to your restaurant.
Miss Hetty . 2025-01-14
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Had halal options & honestly a great atmosphere. Service was great, our waiter (Chanel) did a great job at making us feel comforted!
Shehmir Muhammad . 2025-01-14
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Debra was very amazing. Although the restaurant was busy, she ensured to cater to everyone with a smile. Thank you Debra
Kiran Rasoda . 2025-01-11
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Food was cold and quality was soggy
Maverick . 2025-01-11
MORE AT Just Eat
Thank you to our waiter Josh for helping to take care of us. Excellent service and good food
Mayuri Mehta . 2025-01-08
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Josh served us, he was super polite and helpful, I had a problem paying with my new card but he was patient and helped me out
Barrie Davidson . 2025-01-08
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Josh was an excellent waiter!!!!
Laul Black . 2025-01-06
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Delicious food and service from a lovely waitress called Debra …. Couldn’t fault a thing just praise for such a lovely lady!
Jennifer Wakem . 2025-01-06
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good was nice and the service was great
viktorija andriuskeviciute . 2025-01-06
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The food was great as usual and the waiter Debra was very nice
Ashwin Kuhan . 2025-01-05
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Subha was amazing, super friendly and provided great service, Thank you!
Daniel Giday . 2025-01-05
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We came quite late and Win, our waiter, was amazing with the service and being accommodating!
Merul Parmanand . 2025-01-04
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Food was really nice and Subha was kind as she gave a big slice of cake and the restaurant even reheated the cake for us.
Dia Paul . 2025-01-04
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Only two members of staff waiting, empty tables, full of dirty plates and glasses not cleared only 7 tables with people sitting, waited 25 minutes for someone to come and take order, no apology, young lady waitress had a face like a busted boot, male waiter so rude to another set of customers as I'm writing this the customers at the door no acknowledgement for 10 minutes walked out, discussing service
Lynn Alexander . 2025-01-04
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Visited just before the Cinema. Debra was lovely and really lovely with the kids. She was really speedy with the service too which was great as we didn't want to miss our film. We really love it here and will definitely be back.
Stephanie Nash . 2025-01-02
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Big thanks to Josh, arrived with a wheelchair user, and he made our access issues easy, moving furniture and making sure we were settled and comfortable.
Tracy Lasseq . 2025-01-01
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Food was good ,, DEV was very good and helpful
Naheeda Parkar . 2024-12-29
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Great food and great service. Thank you Win!!!
Marjana Miah . 2024-12-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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What a shame, announcing discounts from 5pm to 6pm and coming at 5:50pm and being told the discount just ended
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Started ordering from here because our usual place hiked their prices up, but this place is fairly priced and still high quality, this one is now our go to.
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Really good pizza... but every time I order, and I always order the same, they try to charge me a different price... maybe I'll have to look for a new pizzeria 😕
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Food standard gone down . Wrong item produced first time and had to be changed. Poor that chips have to be ordered extra with a burger so it looks as if the price is cheaper. New menu poor.