Pizza Express in Havering

Very good experience and very good service by our waiter Subha Overall very nice definitely coming again.

Nice pizza fast service. Good drinks. Nice background music. Overall - Nice!

The food was amazing aswell as the service The waiter Sasa has been very polite and professional Definitely will be coming back

Why do you NEVER answer your phone? It's so frustrating continuously calling and it rings out. I placed an online order and need to change an ingredient because of an allergy and deliveroo says you can do this once you've placed your order... I've been calling constantly for 40 minutes and no ones answering! So my foods going to turn up with the ingredients I can't eat. This isn't the first time I've tried calling your store for no one to answer. This store really needs to work on its customer service. I'm just not going to bother ordering from here in the future.

Great ambiance , clean , not just your fastfood pizza , very artisan , good selection and portions , recommended •••

The service here used to be very bad 1.5 yrs ago. But since new manager it has improved a lot. However my recent takeaway cesar Salad portions were really and only had one piece of anchovies normally they give 4 and for some reason the portion was so much less than in shops. I’ve also ordered dips and it’s less than half a tub where as when you dine in it’s full

We been here for a lunch, we had a very nice meal with great service, we definitely coming back

Debra was amazing! So attentive polite and kind, she went above and beyond for our family meal! Thank you so much 😍

Sophie was extremely helpful and patient.

Great food, really enjoyed Sophie’s service! 😄

Sophie was excellent! Food was great!

DO NOT Order for delivery if you want to change toppings as the staff will claim it’s not guaranteed, I wanted goats cheese removed from the pizza as I am intolerant to it and I was told there is no guarantee for this but she will speak to the Chef and get it removed, when the pizza arrived it of course had goats cheese on it and after calling I was told there is no guarantees so I would need to accept it unfortunately, wow! I will not be ordering again via delivery at least

Our waitress Jasmine was very friendly and helpful

Debra our waitress was excellent. Thank you

Ines is always amazing , always helps us with the kids every time we come to the pizza express in Romford it’s are local one and we go all the time and Ines is always are waitress she is amazing and always accommodating see you soon Ines

Food was well cook and absolutely delicious. Well done to the brilliant chefs!

Our server, Win, was very attentive and helped me with cutting my pizza.

Win was a great waiter and the service overall was fantastic.

The food was phenomenal and Win provided excellent service.

Amazing Service from jasmine and manisha even though it was busy very attentive and welcoming

I was served by Ines who greeted me and two kids (aged 5), made sure we didn’t have any allergies and asked a second time as I just remembered one has a nut allergy. The service overall was nice and smooth didn’t wait long to order and didn’t wait too long for the food to arrive as the kids didn’t ask where the food was. Kids were upset that chocolate ice cream wasn’t available on the menu but Ines made sure a nice squirt of chocolate sauce was put on the ice cream. Will be coming back to this branch as it’s not hectic and the kids loved it.

Manisha and Jasmine made it an enjoyable experience. will definitely be coming back

Enjoyable meal with good service from manisha and jasmine even though the restaurant was busy. Would recommend the American hot and strawberry daiquiri

Josh was excellent bearing in mind we had such a big table !

Great service from Debra. Polite and attentive. I never tip but I did. Thank you.

One box had been opened as seal was broken. Lots of the topping was not there. The other box had not been opened but there was hardly any goats cheese. Both pizzas were cold. Never order pizza express online again. This is twice from here cold pizzas

chanel was really nice! recommend this place to anyone looking for complimentary service :)

Wonderful service, excellent waiter (Chanel), truly wonderful dining experience

never received it took 34 pound out of my bank

Nice chilled atmosphere, great service by Chanel’s love the pizza yummy!

Great service from Josh, food was amazing, very much enjoyed the visit

Thank you Ines for the great service. You share a name with my grandma so I will never forget it. Food was lovely as always, and Ines brightened our day with a very good dessert recommendation too.

Thank you to Jasmine for the great service😎🫶

Chanel was amazing!! Such good service

Thanks for looking after us Debra. Could see how busy you were with all the guests, but you handled it all so brilliantly! We'll be back again!

The food was up to its usual high standard, and the service we received from Josh, our waiter was exceptional.

Good food, excellent service from Subha.

Josh was amazing at serving to us The food was fresh and very delicious The vibe of the place was lovely

Went for a meal with my two friends and had a lovely experience. The atmosphere was very relaxed with welcoming staff, and our server Jasmeen gave great, friendly service. All of the starters, mains and desserts were wonderfully prepared. An all around pleasant meal!

Didn’t dine here but the restaurant called me up to cancel my reservation without offering another time. Really disappointing.

I went to Pizza Express and had a really disappointing experience. The starter they served me was burnt, and when I told them, they just said sorry and brought me another one. Unfortunately, this time it was undercooked garlic bread with visible raw dough. When I mentioned this to them, they didn’t even apologize; they just ignored me. The customer service made me feel uncomfortable and unwelcome. I expected much better from a place like this.

Good food great service by Debra, attentive and friendly, she's great. Thank you!

The waiter Win was incredibly friendly and professional, making our dining experience even more enjoyable! Excellent service—highly recommend!

Subha served us and it made the entire experience so much better. The quality og service and food was great.

It was a very nonchalant atmosphere. Subha was at our service and made the whole experience extremely pleasant.

Food was lovely, great service from our waiter Win. Very pleased.

Tasty food and great service provided by Debra!

Food is stone cold. Very rude non English understanding delivery man

Lovely food, served really quickly and atmosphere was nice

Debra , our waitress, served us promptly & efficiently. I can’t submit this without 100 characters but I’ve said what was relevant so not sure if this will now submit!

I had an absolutely wonderful time. I came with 2 friends of mine and our server, Joshua, helped us understand the deal and reward system on the app. The food, service and atmosphere couldn't have been better.

Lovely food and service from Ines!

Absolutely rude staff which made the already slow service even more shambolic. - Waited a few minutes just to be acknowledged - Male staff finally came and just pointed at the table where we should be seated, didn't even take us there - We were not provided with menu, and waited a 5 minutes to see if anyone would bring a menu. Nobody did. - Asked a female staff for a menu, was told two seconds and did not return - Had to ask the manager for a menu who gave me attitude for bothering her. - When the female staff came to take our order straight away she said, "if you're using kids eat free you can't use any other discounts" rudely - we've not even said a word yet. IF YOU DON'T LIKE PEOPLE USING YOUR OFFERS DO NOT MAKE THEM AVAILABLE - Food took ages to arrive. Around 20+ mins for starters and even longer for the mains! - When asked for cheese and chilli oil male staff just walked off without acknowledging the request and dumped the items requested on table after. - I then flagged he forgot the pizza cutter, he walked away again without mumbling a single word again and threw the pizza cutter on the table instead of passing onto me. - When asking for the dessert and pizza box, female staff said she would return and again did not return. - Had to go up to the manager and asked again, to have this sorted. No apologies provided at all times. I am a frequent pizza express customer and this was shambolic and very insulting service. What a mess this restaurant is!!! I DO NOT RECOMMEND THIS RESTAURANT AND I WILL NOT BE COMING BACK!!!

Order at 1751 and delivered at 1910. Very cold and soggy food. No taste at all. Driver came too late.

Great experience, Joshua was our server, he was patient and helpful. Would recommend!

my food was freezing cold and hard i could barely eat it and the delivery driver got lost

Thanks so much for the lovely service! The food was amazing! Thanks for being so welcoming and helping us throughout us dining at pizza express. It’s our go to pizza place because it’s the original Italian and that’s what we love, A big shoutout to WIN for being amazing always smiling and giving us great customer service! Thank

Romford Brewery. Needed to be quick as going to see a film. Debra was polite, helpful & gave speedy service. My fioretina pizza was perfect.

Cracking service from Debra today, friendly, helpful and polite. Grateful meal.

Visited The Brewery with work colleagues. Jasmine our waitress was attentive, helpful & polite. We had a mixture of starters, mains & desserts which were brought nicely presented & flavoursome. Would recommend

Nice meal out, kid friendly. Ordered a calzone with salad, could have more than rocket and spinach. Jasmine was a lovely attentive waitress

Lovely service by Jasmine. Food was nice.

I visited the restaurant with my friends. Not only was the food delicious, but the staff were very friendly and the service was good. I had a wonderful afternoon and everything here was perfect.

Food was lovely as always, wasn’t waiting long for food! Dev was our server. Great customer service, very attentive and friendly. Thanks Dev.

We were served by a younger girl Yasmine, who was lovely, very smiley and keen to help which we appreciated a lot. The manager (didn’t catch a name) was also lovely and even though it was busy due to it being valentines she took the time to ask us about our evening and the film we were planning on watching. Food was also great and overall my partner and I have a very good experience! Thanks 🩷

Dev was very nice, he served us quickly and we really love his service. Will definitely come back again 🥰🥰

I’ve got part of my order on, but they corrected it for me without any issue at the store and as per normal all the food was very very good

Food delicious 😋 I loved the pizza and dessert. Although I went with my daughter the setting was very romantic 🥰 and cosy, the waitress was really nice and cheerful. Definitely recommended

The waitress Ines was fabulous with excellent professional customer service. So , she saved the night. and I took my 3 sons for a meal, the food was great, but a little mistake over the wrong pizza being served at our table resulted in the manager in a red shirt, stepping in although we had sliced and dressed the pizza with garlic oil chilli etc, her behaviour was a little abrupt and frankly rude. But of a shame, but food was great and overall a good service.

I had a fantastic experience at Pizza Express in Romford, and I want to give a special shoutout to our waitress, Enes. From the moment we arrived, she was incredibly patient, attentive, and kind to me, my father, and my two brothers. She made sure we were comfortable, took the time to go through the menu with us, and checked in regularly without being intrusive. Her warm and friendly attitude made our meal even more enjoyable. It’s rare to find such genuine hospitality, and Enes truly went above and beyond to make our visit special. The food, as always, was delicious, but the exceptional service made the evening even better. We will definitely be coming back, and I hope to be served by Enes again. Thank you for such a wonderful experience!

Had a great time with my friends, Win provided excellent service and made the experience very enjoyble. Would definitely recommend this place to others.

the delivery time kept changed later later and is not the first time and food was cold literally cold... very sad ...

Josh was awesome, pizza would have tasted rubbish without him :)

Josh in Romford was brilliant and attentive, lovely food and wine

Always a lovely experience and the food is always amazing. Will 100% be coming back

Prompt service, great food and very warm and friendly staff, will definitely come back again

Win was a great server! Would come back again soon

Jasmine was very polite, attentive and helpful.

Ines was very kind and attentive, lovely food too

Had a lovely experience at pizza express. My waiter win was ever so friendly and helpful. Great food, great service, great atmosphere.

Thanks Debra for the lovely welcome and service :)

Win was very helpful and cheerful with dealing with the bill, would recomend

Win was amazing very nice guy and jasmine was lovely!!

Great restaurant and such a welcoming environment! Service by Win and Jasmine was incredible, will definitely be coming back!

Very kind waiters, especially Win

Josh served us well, prepared on the spot and very delicious. Recommended!!

Thank you very much Win for great service and pizzas

Lovely staff, quick friendly service and nice food!

Very nice good and service! Thank you Win

Always good service and nice food

Amazing food with very good service and vibe, good for late night dates or family

Always a pleasure to at pizza express

Win our server was amazing who help serve our food

Kids and I enjoyed our meal. Jasmine our waiter was attentive and provided excellent service.

Great customer service from Win, the food was fabulous. Definitely coming back again!!

Great costumer service from Win, the food was good.

very good place and josh our waiter was very polite and quick getting our food and drink

IT WAS THE FIRST VISIT FOR MY WIFE AND I TO THE ROMFORD RESTAURANT. IT WAS TO CELEBRATE MY 79TH BIRTHDAY. EVA WAS VERY HELPFUL AND EXPLAINED HOW TO USE THE APP TO ORDER A SPECIAL DEAL ON OUR PIZZAS. THE PIZZAS AND DESSERTS WERE EXCELLENT. EVA AND JOSH MADE US FEEL VERY WELCOME AND WE HAD A VERY PLEASANT EXPERIENCE.

We had a lovely long lunch and were very much looked after by Debra!

food was good , still fairly hot once it had arrived, delivered on time and all in order .