Based on 1.332 opinions finded in 2 websites
Based on 1.332 opinions finded in 2 websites
Opinions
Great service by Faiyaz, really happy with the food and presentation. The place is tidy and the staff is really friendly.
Hamza Mukhtar . 2024-11-11
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Food was okay, but pricey. Service was excellent. Quick and efficient. Friendly helpful staff.
Uzayr A . 2024-11-11
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Top service and the food was amazing. Would definitely come again.
Da wan . 2024-11-09
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I visit Haute Dolci in Bolton every Friday evening with friends, and it’s always a highlight of our week. The atmosphere is warm and inviting, making it the perfect spot to relax and indulge in some amazing desserts. A special shoutout to Saif, Anushuka, Shaida, Rammla, Shara, Sam, Maryum, and Aftab for their consistently outstanding service. They always go above and beyond to make us feel welcome, and their friendly, attentive approach truly enhances our experience each time. The desserts are not only beautifully presented but also absolutely delicious. Haute Dolci has set the bar high for both sweet treats and exceptional customer service. I can’t recommend this place enough—it’s a must-visit, and we always look forward to our next visit! Ps: Unlocking rewards on the Haute Key app is an awesome way to gain some free perks.
MH Bargit . 2024-11-09
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The food was very delicious. The French toast was yummy, I would most certainly recommend . 100% coming back. Ramla and Shara provide a great service.
J . 2024-11-08
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I went to this spot with my girls for a takeaway order, and it was a solid experience. The staff were really friendly, especially Sammy—she was great to chat with while we waited. We ordered some desserts, and if you’re into pistachio, you have to try the pistachio ice cream and milkshake. They’re seriously good! We loved them so much that we ended up ordering more before leaving. Definitely worth checking out!
aneka2258 . 2024-11-03
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Anuska was so friendly. Service was on point and food was delicious.
Vahida Patel . 2024-11-01
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It was nice, clean and beautiful environment. The friendly staff, especially Sammy really helped us out and were really kind. Will definitely go again, worth the prices.
Halima Ahmed . 2024-11-01
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Food good as always. Anushka served with an exceptional service
Sohail Kareem . 2024-10-29
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Good food. Exceptional service from our waitress Anushka, who was very attentive to our children to make sure we had a stress free family time.
Zakkiyya Moosa . 2024-10-29
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I ordered a creps the strawberry chocolates spread and stracciatella ice cream. All goo till I had the first bite of the crep: 1 there was no chocolate in the inside and 2 the crep was so thick and I barely eat it with pleasure. I think the chef should train more on how to make REAL creps those was large pancakes
Chaimae Sdni . 2024-10-26
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New manager Sammy is amazing. Good quality desserts. Lovely service
Salmaan Munshi . 2024-10-26
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Amazing service , great communication , polite and professional staff (sammy)
Hania H . 2024-10-25
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loved the service, the waiter sammy was so lovely and enthusiastic with us
Najma M . 2024-10-25
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Excellent service from Sammy tonight! She looked after us, provided recommendations and was very friendly!
Sunny Bhikha . 2024-10-24
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The food was delicious, drinks were so refreshing and the service was amazing. Felt comfortable and at ease the entire time :) we had a lovely waiter Sami who made the experience ten times better.
zainab Sidat . 2024-10-19
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Had an amazing time! The food was perfect and our waiter Samy gave us an amazing experience!
Umaimah Patel . 2024-10-19
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Food was spectacular and the staff were so friendly and patient. 11 out of 10 perfect place to go with friends or family. The place is sooo aesthetically pleasing I would deffo come back and do reccomend whether you're coming from in or out of town. Samy was especially wonderful to us and made our experience that much more enjoyable 😊
Maariah Patel . 2024-10-19
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amazing experience sammy was amazing she was absolutely sweet and gave us the best HD experience THANK YOU SAMMY CANT THANK YOU ENOUGH
Rebekah Mahmud . 2024-10-17
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For someone who is a regular attendee, I can’t emphasise how good the service is especially Anushka, majority of the time she is our server and she’s just amazing with what she does! No one does dessert like Dolci!
Mishaal Ashraf . 2024-10-11
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Anoushka & Shara went above and beyond to make our experience today. They were super helpful and accommodating & were attentive to our needs. Defo recommend!
Flo K . 2024-10-11
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Food was nice ,the atmosphere was great and big thanks to Ramla, Shara, and Anushka for thier wonderful service and great customer service skills they always make sure everything was ok.
Christel Nguiya . 2024-10-07
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Regular customer of HD and food is always lovely. Today one of the waitress went above and beyond when she noticed I wasn’t too well she gave me hot water and lemon with my food to help me feel better as well as extra napkins. Exceptional service. Thank you.
Fathima Shah . 2024-10-05
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Service has much improved since my last visit. Got my order right and everything was delicious. Thanks for a lovely evening. I would recommend downloading the app before you go, as you can get discounts on each visit.
Zubeda Tayub . 2024-10-02
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Delicious food Good service we been well treated by Anushka
Amrutha Venugopal . 2024-10-02
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Great food nice and friendly environment, kids friendly place and great customer service by Anushka she took our order straight away and was making sure we had everything on the table including spoons for kids. She was very polite and friendly with kids. Overall very satisfied especially with the amazing serve
Kainat Abdullah . 2024-10-01
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Came with a large party. Served by Sammy who was absolutely fantastic. Best service we have had. She is an absolute credit to the place!
U . 2024-09-28
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Ordered loads of times but the latest will be my last. I order vegan not out of choice but by necessity as my stomach can't deal with dairy. Usually they label it with a sticker so I know it's safe, but it didn't have one, so I had to guess/trust it was the one with my dessert (my partner orders dairy based, inconvenient, I know). Guess it wasn't the right one and I had no way to distinguish. Currently reporting live from my toilet. 😭 They should appropriately label all vegan dishes as it's not always a choice, it's an intolerance or allergy.
a . 2024-09-28
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Amazing service, desserts arrived promptly and the waiter was friendly and ensured we were looked after! Will be going again!
Safwan Patel . 2024-09-27
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Great service from Anushka. Food was very well presented and it’s great to have the option of petite dessert potions for those who struggle to finish the bigger portions. Would just say the spicy hash was quite mild but there’s plenty of menu options so will definitely be back to try something else
Nazia Khan . 2024-09-25
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Amazing service from all staff. The owner is so lovely and always hospitable and of course desserts are always 10/10!!
Faheemah Amla . 2024-09-24
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Absolutely amazing service from our good friend Anushka. She should definitely be given a raise for her wonderful amazing service!
Hamza Dhan . 2024-09-22
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23 of us rocked up late at night and we got the perfect reception and the service from Anushka was outstanding. Managed our complex order with a smile and like a pro. Food was great too!
Ismail Dhan . 2024-09-22
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Food was fabulous and the service was top class. The waiter Anoushka definitely deserves a raise.👍
MoDhan_17 . 2024-09-22
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really good service from sammy, food was excellent. thank you beaut xxx
CHARLIE DALLING . 2024-09-21
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Great place for dessert. Was served by Sammy, who provided exceptional service, she was extremely knowledgeable, friendly and helpful. She's an asset to company! Her smile is as sweet as the cakes!
A Ali . 2024-09-21
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Was served by Ramla and Shara - fantastic customer service, really efficient and helpful!
atika b . 2024-09-21
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Very nice nice service from Sarah and Sami
adam mehmood . 2024-09-20
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got a cookie dough it was gooey n soft n chocolatey. it satisfied my cravings. the server shara was ok. sammy was good
Aysha Pankhawala . 2024-09-20
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Amazing hospitality and service from Samantha. Would definitely come again!
iman tanzeal . 2024-09-20
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Amazing hospitality and service from Samantha. Would definitely come again!
Iman Tanzeal . 2024-09-20
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sami and millie were so lovely! 10/10 would recommend
Angel belle . 2024-09-19
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sami and millie were so lovely! 10/10 would recommend
Angel belle . 2024-09-19
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Anushka is a great person everyone I come to haute dolci without a doubt she knows my order by heart , 5 street service food always warm and a great great person!!!
OfficialY2 . 2024-09-15
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Great experience as always brought 2 friends over to get some dessert and they have loved it 10/5 for everything. Thank you Shara.
D S G . 2024-09-15
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Anushka was amazing. As we are regulars she remembers our orders 100% service !!!
faraz ali . 2024-09-15
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Been here on a regular basis and the service was okay however today was the worst ever. Server refused to make a hazelnut milkshake which we have ordered a number of times.
Zubeda Tayub . 2024-09-15
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The service was really nice . Anushka was really good and gave 5 star service . Thanks for the birthday special . we would definitely be attending once more .
Fatunde Toluwalade . 2024-09-14
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LWAYS SERVED BY SAMMT AND WHAT A STAR SHE IS VERY Attentive and kind must recommend spot
Abdul Shakoor . 2024-09-14
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Amazing service by Sammy and Saif so professional and really friendly. Welcomed me in and recommended all the best things I really advice getting the Matilda cake, delicious and decadent
Kamil Khan . 2024-09-14
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Served by sammy,brilliant service,very kind staff,good food,great atmosphere
Saad Imran . 2024-09-13
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Great food freshly made and great customer service,anushka,sammmy gave us great service thanks
Ayan Muhammad . 2024-09-13
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Desserts were superb and exceptional service by the staff, especially Ramia and Maliha.
fabio rodrigues . 2024-09-13
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Maliha and Ramla were lovely. Both of them were kind and approachable! We had the Matilda cake it was delicious! The atmosphere was welcoming!
ayesha p . 2024-09-13
MORE AT TripAdvisor
I want to congratulate Ramia and Maliha for the great service.
Rodrimars Lúcifer . 2024-09-13
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Great service done by Ramia and Malina
Kyara Milene . 2024-09-13
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Great service and food by Maliha
K M . 2024-09-12
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Anushka and Sami were so friendly and helpful, I will definitely come back and I really hope they’re gonna be there !!! So glad. Thank you so much.
Fatima Mussavi . 2024-09-11
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Anushka’s service was 10/10 really welcoming & attentive. Me & my friend really enjoyed the food. Definitely recommend :)
leila A . 2024-09-11
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Great service from anuska and sammy
Ridha Ali . 2024-09-11
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The French toast here is absolutely amazing. The perfect combo with the chocolate and strawberries. We were served by Anushka in the Bolton branch, her service was phenomenal and she was so friendly. Definitely will be returning.
Zoyajd . 2024-08-26
MORE AT TripAdvisor
Had amazing dessert at haute Dolci , the service provided by Sammy was remarkable so friendly and professional lady. Would recommend this place to all my family and friends. I have visited a few times and each time I have visited enjoyed the experience. 😎😊
Saima Khan (Sami G 786) . 2024-08-18
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I had an amazing brunch at Haute Dolci! The customer service was fantastic—everyone was so friendly and attentive, especially Asad. The food was delicious, especially the Shakshuka and the coffee was perfect. The cozy atmosphere made it a great place to relax. I highly recommend stopping by for a meal or just a coffee. I'll definitely be back!
. . 2024-08-18
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I recently visited Haute Dolci in Bolton, and the experience was nothing short of exceptional. The ambiance was elegant, and the food lived up to the high expectations, with every dish beautifully presented and bursting with flavor. The menu offered a delightful range of desserts and savory options, each crafted with meticulous attention to detail. What truly elevated the experience, though, was the outstanding service provided by Anushka and Sim. They were attentive, warm, and incredibly knowledgeable about the menu. Their recommendations were spot-on, and they ensured that every aspect of our dining experience was perfect. Their professionalism, combined with a genuine friendliness, made us feel truly welcome. Overall, Haute Dolci Bolton is a must-visit, not only for the exquisite food but also for the top-notch service. Anushka and Sim deserve special recognition for making our visit so memorable. Highly recommended!
mrs qadir . 2024-08-15
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Anushka was our server and she was extremely polite and helpful and made our experience wonderful tonight! I will definitely be returning - thank you!
Katy Kinsella . 2024-08-15
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TURN THE MUSIC DOWN. FELT LIKE I WAS IN A CLUB. Haute Dolci offers a luxurious dessert experience with a modern ambiance and an extensive menu of exquisite treats.
Adam . 2024-08-15
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Saif had exceptional customer services skills and the food was amazing
Fabio Walsh . 2024-08-13
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Amazing food and service, friendly staff specially Faiyaz that he always serve me with a smile. I usually go there for their amazing and delicious breakfast and their french toast that you cant get enough of eating them.
sara arij . 2024-08-13
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Delicious dessert and amazing service by Ayaz, Fayaz, and Anushka
samia mughal . 2024-08-13
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Service was very fast and efficiently. Our waiter Ayaz was especially helpful and nice.
Junaid Adia . 2024-08-13
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Anushka was very friendly and helpful when serving us. We enjoyed our deserts.
Marlon Andawathage . 2024-08-12
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Great first experience. Anushka was mega sweet. Worth the trip to Bolton
Hashir Abdul-Halim . 2024-08-12
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I came here with friends first and liked it so much so that I decided to come back with my family. We were a group of 20 and my experience this time wasn’t good. The service provided was so slow and very disorganised, firstly the food came out wrong. Those of us who ordered scrambled eggs as part of our chosen meal got fried and those of us who ordered beef sausages got chicken instead even the choice of bread was muddled up.. the food was cold, the turkey rashers were like crisps, the meals came out in dribs and drabs, we had to prompt for the missing items.. 2 of us were still waiting for food while the rest of us had nearly eaten. I’m leaving this review so that it can be looked into so that it can be better organised as it would be such a shame if this was to carry on!! The atmosphere was amazing like the first time… calm and family friendly.
Farzana Waheed . 2024-08-11
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Ramla & Maliha were absolutely amazing. Fantastic service. Really happy with the food and customer service thank you girls! 🫶🏽🫶🏽
Plug Mali TV . 2024-08-11
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Wouldn’t recommend going in bigger groups as they confused our order up quite a bit. Service takes far too long- half of us had already eaten whilst the other half were still waiting for their food. Great shame as the food was quite nice.
Saniya Qaiser . 2024-08-11
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Had a wonderful evening, service was really friendly and the atmosphere was so relaxed and fun.
Nasima Manjra . 2024-08-10
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I LOVE HAUTE DOLCI!! Best place in Bolton. I come here every week my favourite two staff Maliha and Ramla always take care of me. I recommend this dessert shop.
Naeem Lulat . 2024-08-10
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Great deserts great people Ramla and Maliha were great!
Tulio Silva . 2024-08-10
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Had an incredible experience at Dolce! The dessert was heavenly—a perfectly crafted cookie dough that was light, creamy, and full of flavor. But what truly stood out was the amazing service. Especially Ramla and Maliha who was very kind, funny, attentive, and made sure every detail was perfect. Can’t wait to go back!
Rahil Khan . 2024-08-10
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excellent service from ramla & maliha — definitely would come here again ! 😄
Fro T . 2024-08-10
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Very good service from Ramla and Maliha!
Hamzah Rekher . 2024-08-10
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Big shout out to Maliha & Ramia, amazing customer service and brilliant food as always. Service was fast and efficient, food came quite prompt and tasted absolutely amazing as always. Would definitely recommend.
Sanah Ali . 2024-08-10
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Just like to say thanks to Ramla and Maliha for their amazing service, courtesy and manners. Lovely to speak to and very helpful with choosing desserts. Looking forward to seeing you soon!
Safiyah Master . 2024-08-10
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Lovely desserts and drinks. New menu is really nice. Lots of options. Service was great- Anushka was really helpful and kind. Nice to be served by someone who has lovely manners.
AniiRboyMatz . 2024-08-09
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Shara was so friendly, amazing service, and the food made by sammy was beautiful thank you girls my son wishes to visit again soon
Katie Redford . 2024-08-09
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Great service, great food at a reasonable price! Our server Ayaz was also very good.
Spam Account . 2024-08-08
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Amazing atmosphere and service from Faiyaj
John Jose . 2024-08-06
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I always dine at Haute Dolci for a nice day out with my friends or family. The desserts are always amazing and staff are kind and caring. When entering the store, the restaurant is always clean and the aesthetic is calm and spacious- perfect for taking pictures. The scenery and the presentation of the food is always spot on! Was served by Ayuz and highly recommend to others who want a nice dessert.
Jeremy . 2024-08-06
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Saif was a very helpful waiter who did everything he could to give us a good experience and food.
Hafsa O . 2024-08-06
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Everything was good when I walked in to when I ordered especially the food and the brother ayaz very good.
adz a18 . 2024-08-06
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I had faiyaz as my waiter and he was very nice and well versed in the menu. The food was nice The atmosphere was great.
Unaysah Tailor . 2024-08-05
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Food was amazing but sammy did a great job doing about 4 people’s work on her own! Also we had about 12 people and one desserts was coming out at a time! However hats of to Sammy, the woman deserves a pay rise!!!!
madeeha imran . 2024-08-04
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Excellent service from Sammy as always! Food was lovely never disappoints. Highly recommend
Samira Patel . 2024-08-02
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Everything was spot on! Thanks to Faiyaj for amazing service!!!
Ayaan Chaudhry . 2024-08-02
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Nice place. Very polite staff specifically sammy and emmi help me with my order. Thansk to both of them.
Asfaque Patel . 2024-07-27
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Great place for dessert. Sammy and shara look after me very well. Thanks guys. Both deserve 10 out of 10 Nice and clean place
Ash P . 2024-07-26
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Amazinf dine in cute atmosphere nice staff special thanks to Sammy (hope i spelled that right) great service and absolutely delicious dessert had to come back and get takeaway for my mum. :)
Hurren Rashid . 2024-07-25
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Very elaborate and delicious desserts. Wide variety of options.
Dr. Akbar Zubairi . 2024-07-24
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Customer experience: I was told to wait before a table could be made ready for our group of 3. This is despite there only being 1 other group of diners in the place at the time. When we were shown to our table, we were given sticky menus. The velvet upholstery on the seats was smeared in several places by food and there were crumbs and left over bits of food on the seats. The server had left us before we could even sit down. Another young female server had to be called over to take our order even though we'd been seated for over 10 minutes. We were told that the fries would not be accompanied by condiments and that it was 50p per serving of ketchup. The mochas were lukewarm when they arrived and there was hardly enough ketchup for the fries. The fries were tasty, however, there were several green ones as well as ones with black bits in them. For a high-end eatery, this was unexpected and smacks of profit over quality. When I asked the server for tap water, I was told that I would have to purchase bottled water. What kind of food establishment can't even deign to provide a simple request for water without wanting to make money from it? I was disgusted that I had to pay for a condiment to go with my fries and despite having purchased drinks already to be denied tap water was quite frankly ridiculous. Hygiene The way to the toilet was blocked by crates and boxes. The door of the handle was greasy and smeared, as were the taps on the sink. The toilet itself was one of the worst I've seen. There didn't seem to be a ladies toilet, so I used the disabled toilet. Scrunched up dirty tissues lined the sink and littered the floor. The baby changing shelf was grimy and dirty and left down. The toilet seat was up with the rim of the toilet covered in dubious stains. The floor was wet. I did not avail myself of the facilities and had I seen the state of the toilets before ordering, I would not have ordered. Because of our experience, we did not order more food or drinks and decided to go elsewhere. I will not be attending the branch in Bolton again and would definitely not recommend that others do. I did email the branch before posting this review, but I did not get a response, hence the online review.
Salma Bhuta . 2024-07-22
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The food and service was amazing. Faiyaz was also amazing guy
Abdi Jabar Mohamed . 2024-07-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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