Based on 27 opinions finded in 1 websites
Based on 27 opinions finded in 1 websites
Nº 271 in 339 in Tonbridge and Malling
Nº 7 of 13 Fast food in Tonbridge and Malling
Opinions
Unreal food and amazing value for money! We had the Grilled Meze for 2 and some Helim. It came to about £35 and we loved every mouthful. Highly recommend.
Tom . 2024-03-03
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Always go to dine in at tunbridge wells but this is takeaway only Ordered in advance. Ready when expected. Piping hot and delicious as ever. Highly recommend for a delicious takeaway
Caroline R . 2023-08-06
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Nice and clean takeaway with very good and prompt customer service and menu. We tried mixed kebab, chicken shish and vine leaves. Just delicious. Thank you Hattusa.
Linda . 2023-05-09
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Best takeaway in Tonbridge by a mile. Better than most of the places in London too. We keep coming back as it’s so yummy. Good size portions and good value for money. 5* all round!
Amelia B . 2023-04-08
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Possibly the best Turkish food we have had. Reasonably priced and very generous portions. We will be back!
Scott T . 2023-03-03
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This Takeaway not only was the food incredible and so well priced. The customer service was amazing. Will come back soon!
D7873EGjamesm . 2023-01-24
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If you are a fan of Mediterranean cuisine, I recommend this place. It's not cheap for a takeaway but the portions are very generous and it's restaurant quality food, cooked fresh with great flavours. We have ordered in person or on their website, and collected it ourselves. Have been happy with the service and the turnaround time.
M3754PIjo . 2023-01-23
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We had the mixed hot and cold meze for 2 - huge portions sizes - and easily feeds our family of four with a couple of extra breads. My absolutely favourite place for takeaway - quality food, lots of flavour and consistently first class.
EmBT76 . 2022-10-02
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Brilliant food. Huge portions and great value. Whats not to like. I had a family of 6 to feed (8 if you count my teenage son!) And this place never disappoints.
madseller . 2021-11-17
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We have had a few take aways from Hattsu, each time things are missing off of the order. Scheduled a pick up a couple of hours before but still wasn't ready for collection. Staff sitting round doing nothing. Needs some form of management. Shame it could be so good, if the staff actually cared, and took some pride in the food and customer service.
826redb . 2021-08-01
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I love this hattusa, fast service, BIG PORTIONS, AMAZING FOOD. Great customer service too, the young girl who took my order was very kind and welcoming. 100% recommended love it!!
W3385VArachelo . 2021-07-16
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Unbelievable how awful this place is. We ordered food this evening through Just Eat and it didn’t arrive, 30 pounds of food that didn’t arrive! Called the restaurant and explained that we didn’t receive the food and they said that a driver had picked it up. We said that we have not received it, and they told us that there is nothing they can do!!’ We are so unbelievably angry about this. No food, waste of money and the restaurant do not care about dealing with it. We are now 30 pounds out of pocket!! Please do NOT order from these people!!
H6233VCrachelr . 2021-06-10
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The food here is so, so good but the service lets it down completely. Every time I’ve ordered from here something from the order has been missing. Every time the response is “you have to come and collect it” because they don’t employ their own delivery drivers - not ideal after you’ve had a few drinks. I can only guess that they don’t carry out quality checks on their orders before they’re sent out, not worth going back anymore.
lozzaeb . 2021-02-24
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Placed an order for £33.45 for delivery. When the order arrived part of my meal was missing (Lamb Shish Yogurt and salad) the lamb was in a box with the yogurt and a small box of green salad, no nan bread. I rang Hattusa immediately and advised what was missing and heard a female staff member say 'there's another one with missing bread' before advising me I could collect another nan bread from the the shop. I advised I had drank a glass of wine so she advised I call and pick up the nan bread another time. I did that today, explaining to the man behind the counter what had happened. He was extremely rude advising when an order for a kebab is placed you must state you want the bread with it. When I pointed to my item on the menu which included the bread he became very animated and raised his voice aggressively. I advised I would never order from Hattusa again he just shrugged his shoulders and laughed.
AngelT63 . 2020-11-28
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The first time we got a takeaway from here it was delicious. We visited the takeaway ourselves to order and the staff were friendly and polite. Last night we ordered through Just Eat and part of my sister’s order was missing. My sister rang Mattusa and was told to call into the takeaway for the part that was missing. This wasn’t possible, so we were told to request a refund from Just Eat. We couldn’t get in touch with anyone on Just Eat, so called into the takeaway on our way past today. We got a lot of verbal abuse and aggression from the small man behind the counter, who said he owned the place. The order cost us £33 and we won’t be getting food from here again.
Hails000 . 2020-11-28
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Had two meals from here now and it’s excellent. Have ordered from Just eat and then walked in and so much cheaper when collected. Also my son could get a bigger burger from the restaurant and only the smaller one available on just eat
734chrise . 2020-09-22
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Placed an order of £40 to be delivered. When the order arrived my meal was missing, so we immediately rang the Tonbridge store to see if we could get the missing items delivered. When I told the staff member of the situation all I simply...
CharlotteJK12 . 2020-08-26
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As the weather was so pleasant today, we met our family in Tonbridge Park and ordered a takeaway from the Hattusa. The food was super delicious and made a fabulous ‘picnic’. Highly recommend. Will definitely recommend and have a takeaway again.
Julie C . 2020-07-29
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My wife and myself had been out for a walk along the River Medway. I stopped of for lunch takeaway at this restaurant Hattusa. I ordered two chicken shish wraps price £5 each. There were 4 other people waiting for their Takeaways, I waited 10...
CHARLESKH55 . 2020-06-01
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Usually love the takeaway from here. Think it is good value for money and very tasty. We had been looking forward to it all week but we're left disappointed. Ordered via just eat, which we will not do again! Hattusa missed off half our order...
Bethch1 . 2020-05-10
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Frozen moussaka really? After having to wait an extra 30 mins. Clients queuing apart but delivery people not distancing themselves and refusing to leave the small shop when told their order is not ready. The moussaka which is normally fabulous only had 2 pieces of...
dogwalker79 . 2020-04-18
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Takeaway- Justeat. Delivery took an extra half hour and the rice/breads were cold on arrival. Food was ok but the kids worked out it wasn’t from Havet straight away. Salad was poor. My children sultan was excellent. Overall an average experience.
MaccafromKent . 2020-04-16
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Great service, especially considering the pressure they are currently under. We ordered the mixed Kebab and mixed hot starter. Meat perfectly cooked and very tasty. Starter great option if wanting to try new things, only criticism was everything was placed in the same box causing...
robert h . 2020-04-14
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Ordered hummus, chicken and lamb shish, pitta, salad, and borek. Order arrived early. All hot, good portion sizes. Not oily and really tasty.
Busker999 . 2020-04-06
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The food is delicious. Can’t believe our luck that they are in Tonbridge. Tasty meat and fresh and interesting salads. Love the rice and bulgar wheat that comes with the mains. The veggie moussaka is amazing. I agree the delivery company is overpriced but its...
dogwalker79 . 2020-03-01
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Hoping this would be a super take away but very disappointed. Quality average and meat fatty. Salads good and dips ok. Will stick to our fave established Turkish in town.
libbz18 . 2020-01-27
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Have had collection from here a few times which were great Tonight tried ordering via Just Eat ,40 minutes delivery turned into 1hr 40 min , no way to cancel even after calling the restaurant several times. As long as this restaurant continues to use...
jamesbV5844QC . 2019-11-08
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As always food was delicious and piping hot. I only ever use this kebab house. The delivery is always super fast and the drivers are always lovely
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The food is as expected. Customer service and staff are always awful, unfriendly and unpleasant
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Use every morning before work. Service is getting very bad. Employees stand about talking more than serving customers. Waited 10 minutes before food arrived. Food was cold and drink was warm. Just a shame there isn’t anything else in the area
153 Opinions
Our local , moving to Norfolk so unfortunately we had our last treat, the staff are fantastic, always smiling and the food is out of this world, thanks Gents.