GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.9

Based on 4.948 opinions finded in 4 websites

site_photo4

Nº 302 in 339 in Tonbridge and Malling

Nº 9 of 13 Fast food in Tonbridge and Malling

CUSTOMERS TALK ABOUT DISHES WITH..nuggetspaycookedcokechickeneggroundsausagecoffeebuncheese

comment_iconOpinions

not often mc Donald's food it hot but today it was hot tasty and driver was so polite very happy with my breakfast 😀

site_logo

Kirsty . 2025-04-07

MORE AT Just Eat

Food awful and cold missing items again I’m not happy at all 62 pound I have rung McDonalds and they have told me to contact you

site_logo

Mark . 2025-04-05

MORE AT Just Eat

food was stone cold driver took it back and never returned

site_logo

Abigail . 2025-04-04

MORE AT Just Eat

All the food is freezing cold, watch the maps and driver went all around tonbridge. I have no straw to drink my drink. Chips are all out the pot in at bottom of bag

site_logo

Connor . 2025-04-04

MORE AT Just Eat

drink came half empty and in a wer torn bag because driver was careless

site_logo

Samantha . 2025-04-03

MORE AT Just Eat

All Burgers and chips were all cold , waste of Money.

site_logo

Jamie . 2025-04-03

MORE AT Just Eat

Share box was missing from order, and refused a refund or even replacement for this item. Outrageous!

site_logo

Jon . 2025-04-03

MORE AT Just Eat

they left items out or ive received the wrong order every single time I have ordered from them. abysmal service on the restaurants part!

site_logo

mark . 2025-04-02

MORE AT Just Eat

Our delivery driver was on time, friendly and very efficient Thank you

site_logo

Lizanne . 2025-04-01

MORE AT Just Eat

The restaurant kept changing delivery time

site_logo

User . 2025-04-01

MORE AT Just Eat

Loved it. Tasty & delicious on the go or dining in😋💕

site_logo

Paul Harabaras . 2025-04-01

MORE AT Google

Worst McDonald’s, expect half your stuff to be missing

site_logo

Kody . 2025-03-31

MORE AT Google

I’ve not got hardly none of my order

site_logo

Caley . 2025-03-30

MORE AT Just Eat

Breakfast order placed at 09:15 with confirmation email received at 09:16. Originally delivery time was for 09:45 which would have been fine, but order finally arrived at 11:27, over 2 hours after order was placed. Considering McDonalds finish serving breakfast at 11:00, which had now become lunch, food was cold and inedible. Less than happy family.

site_logo

Justin . 2025-03-30

MORE AT Just Eat

If you want to sit and do nothing for an hour with the possibility of service at the end this is the place to go Staff don’t give a toss they will just ignore you whilst they serve the just eat guys Useless place useless people

site_logo

David Sinclair . 2025-03-29

MORE AT Google

He was prompt and very polite and respectful to the property.

site_logo

kajo . 2025-03-29

MORE AT Just Eat

Had to order a second time due to first order being cancelled after 20 min waiting with driver at the place .... no reason given, getting worse sadly, with a hungry boy at home waiting for his dinner very disappointing.

site_logo

Paul . 2025-03-29

MORE AT Just Eat

Food stickers say that he food was cooked over an hour before delivery. Half the order missing, appalling service. What eventually did arrive is stone cold

site_logo

jessica . 2025-03-29

MORE AT Just Eat

Worst drive thru McDonalds I have ever been to. Waited 20mins in the car park before having to collect my food after complaining. It was busy but poor management made it chaotic!!

site_logo

Sacha Conte . 2025-03-29

MORE AT Google

Waited for ages for stone cold food. horrible low effort workers at the evening do not order in the evening

site_logo

Neyo . 2025-03-28

MORE AT Just Eat

didn’t receive 2 portions of fries of fries and no source

site_logo

Alex . 2025-03-28

MORE AT Just Eat

I ordered a meal for 3 people at 18:37 and I only received it about 5 minutes ago very disappointed and unimpressed

site_logo

Sam . 2025-03-28

MORE AT Just Eat

All food arrived cold, the milkshake arrived warm with half of the drink missing, according to the app the courier was at the restaurant for approximately 40 minutes collecting the order which seems highly unlikely, I had to direct tthe driver despite providing my exact location on the map, I want a partial refund - with the milkshake refunded in full because I couldn't drink it and half of it was there anyway, shocking

site_logo

Marcus . 2025-03-28

MORE AT Just Eat

Never arrived. !! 3 hours and no delivery just said delivered !!!

site_logo

Holly . 2025-03-27

MORE AT Just Eat

Last night, 25 March 2025, my wife downloaded the app to order delivery. The delivery time wasn't bad. The fries were simply not cooked yet again so I didn't bother eating mine. My wife ate hers as it was all that she got. Her vegan burger was left out leaving her with the uncooked fries and a milkshake. She didn't tell me until this morning incase I'd gone down to the "restaurant" and kicked off at them.

site_logo

Simon chilli . 2025-03-26

MORE AT Google

Driver circled my round 5 times, food was cold, missing my dips

site_logo

Nick . 2025-03-26

MORE AT Just Eat

When ordering it was 15-20 min wait. Once ordered changed to 45 mins acceptable. In the end arrived over an hour & a half after placing the order totally unreasonably when waiting to feed children who have had school all day then after school activities to look after them while we have to work. & minecraft meals were all missing collectible item which we paid extra for & was the ONLY reason we treated them to this.

site_logo

Wayne . 2025-03-26

MORE AT Just Eat

Took so long I presumed it wasn’t coming.

site_logo

Vanessa . 2025-03-24

MORE AT Just Eat

I ordered food for me and my daughter and it arrived freezing cold we didn't even order drinks or ice cream and yet the food was really cold, the delivery tool alot longer than normal aswell

site_logo

Chris . 2025-03-24

MORE AT Just Eat

missing a double quarter pounder burger

site_logo

Kirsty . 2025-03-24

MORE AT Just Eat

Delivery Driver needs to find some manners as he was very rude, apart from that all good

site_logo

lee . 2025-03-22

MORE AT Just Eat

Food cold and half the drink spilt in the bag, so cup half empty.

site_logo

Catherine . 2025-03-21

MORE AT Just Eat

3rd time when the food is cold, avoid, waste of money.

site_logo

Nelo . 2025-03-21

MORE AT Google

Too noisy inside with beep beep sounds. Although there were plenty of seats inside and a nice place to sit with friends. But the noise ruined everything.

site_logo

Md kamran Hossen . 2025-03-21

MORE AT Google

Good McDonald’s service can be a bit slow during busy times, parking only 90mins

site_logo

james Sugg . 2025-03-21

MORE AT Google

No sauce :( hot fresh food though :)

site_logo

Aimee . 2025-03-21

MORE AT Google

The delivery was fine, I was at a different location and had to drive back… I did note the driver parked up around the side of my road… drinking my drinks… however he gave me my food, which I suppose was nice…

site_logo

Connie . 2025-03-20

MORE AT Just Eat

Food look as if a 3 year old and thrown it together was stone cold aswell chips were crunchy too.

site_logo

Jessica . 2025-03-20

MORE AT Just Eat

Food was nearly 2 hours late and it was cold. Poor poor poor. 👎🏻

site_logo

HUGO . 2025-03-19

MORE AT Just Eat

Only got 8 nuggets instead of nine hence 4 stars

site_logo

Mrs . 2025-03-18

MORE AT Just Eat

Their food, service, and atmosphere are very good, and the people there used to enjoy themselves.

site_logo

Awe Temilola mary . 2025-03-18

MORE AT Google

Majority of my order was missing

site_logo

Sarah . 2025-03-17

MORE AT Just Eat

The food was cold. Very disappointing.

site_logo

Ria . 2025-03-17

MORE AT Just Eat

cold good.drink always half full.

site_logo

Hev . 2025-03-17

MORE AT Just Eat

These guys seem incapable of putting the correct food in bag, as well as being able to deliver anything without making you wait 20 minutes. Food is like any other McDonald's, but the service is laughable

site_logo

James Access . 2025-03-17

MORE AT Google

twice i have orders mcmuffin and both times theyve charged me then havent given it im appalled.

site_logo

Lars . 2025-03-17

MORE AT Just Eat

very good food, from ordering to arrival over an hour

site_logo

Matt . 2025-03-16

MORE AT Just Eat

food was cold and rubbery. Seemed like it had all been sitting around for too long

site_logo

Michael . 2025-03-16

MORE AT Just Eat

Coke was delivered on its side in a bag so most had spilled into bag- had to mop it all up off the hallway floor and throw rest away before I could start meal.

site_logo

Philip . 2025-03-16

MORE AT Just Eat

Worst Mcdonald in kent.All the time missing something from order. This is not drive through.at least 25 minutes for order.You need to wait jn the car park.

site_logo

Cris . 2025-03-15

MORE AT Google

I waited for my order for 90 minutes!!!!!!!!!!!!

site_logo

User . 2025-03-15

MORE AT Just Eat

Some foods work as takeaway/delivery, but I don't think McDonald's is one of them. The cappuccino was just a cold milky coffee; the fries were just luke warm and limp; and the burgers were a bit soggy. The nuggets were just about ok. Live and learn.

site_logo

Ed . 2025-03-15

MORE AT Just Eat

The delivery driver was very nice but I didnt get the mcflurry I payed for.

site_logo

Lily . 2025-03-15

MORE AT Just Eat

All 8 portions of fries were missing?!

site_logo

Wayne . 2025-03-15

MORE AT Just Eat

Food was all good but just freezing cold! Heated it up and ok to eat but shouldn’t have too!!!

site_logo

Nikki . 2025-03-14

MORE AT Just Eat

Rats in bins worst mcdonalds ever ...slow service and rude staff

site_logo

Lilly Allen . 2025-03-14

MORE AT Google

Over an hour late and our food is freezing!!! Please can I have a refund? I’m heavily pregnant and receiving a stone cold cheese burger is not ideal, I cannot eat this!

site_logo

Kerri . 2025-03-14

MORE AT Just Eat

Freezing cold Mc Donald’s is not fun. Unreal wait time!

site_logo

conor . 2025-03-14

MORE AT Just Eat

food was barely warm and i ordered more onions on 1 burger and there was no extra onions

site_logo

Kelly . 2025-03-14

MORE AT Just Eat

Fantastic service, order was spot on and also well presented. Very impressed.

site_logo

Jon . 2025-03-13

MORE AT Just Eat

Didn’t even put any straws in the bag for the drinks

site_logo

Danielle . 2025-03-08

MORE AT Just Eat

Longest wait for food I have ever had at a mc donalds

site_logo

Matthew Marsh . 2025-03-08

MORE AT Google

very friendly. quick delivery. thank you

site_logo

Kate . 2025-03-08

MORE AT Just Eat

milkshake missing from happy meal

site_logo

Micheal . 2025-03-07

MORE AT Just Eat

Drive through = wait in the car park for 20 mins until the food arrives.

site_logo

Stephen Bowman . 2025-03-07

MORE AT Google

I ordered for 18.30 it arrived at 19.25 to say im annoyed is a understatement.

site_logo

Kevin . 2025-03-07

MORE AT Just Eat

almost cancelled the order not very acceptable to be so late was meant to be a nice treat

site_logo

Tanya . 2025-03-07

MORE AT Just Eat

Every item except Fanta was cold. Fries were white and obviously undercooked,Most of my americano was spilled and I finished up with a half cup!! The standard at this branch of MacDonalds is way below acceptable

site_logo

Beverley . 2025-03-07

MORE AT Just Eat

Got drive through and the service was rude then the my chips were stale and drowned in oil then my coke was half full and I only had 5 of my 6 chicken nuggets

site_logo

molly nana . 2025-03-06

MORE AT Google

Tonbridge never get the order correct. Waited 15 minutes for meal then had to go in and ask where it was. Got home and no Apple Pies in bag.

site_logo

Ros Fuller . 2025-03-06

MORE AT Google

we had our food but our drinks were wrong

site_logo

Colin . 2025-03-02

MORE AT Just Eat

i ordered a large coke and was given a small strawberry milkshake. my mcflurry was missing as well!

site_logo

mark . 2025-03-01

MORE AT Just Eat

received a completely different meal

site_logo

zach . 2025-03-01

MORE AT Just Eat

I did not get one of my meals I orded

site_logo

Maame . 2025-03-01

MORE AT Just Eat

One of our drinks were spilled over the bag not a lot though !

site_logo

Hermione . 2025-03-01

MORE AT Just Eat

Drive through so slow. Got through quickly but waited 20 minutes in the car park for them to bring out my food. It's not unusual, to be honest. So slow!

site_logo

Billy Attridge . 2025-02-26

MORE AT Google

IT WAS THE COMPLEYE WRONG ORDER

site_logo

Jess . 2025-02-26

MORE AT Just Eat

Didn’t deliver my food asked my adress then stoped texting me and confirmed me order when he knew my food wasn’t delivered to me guessing he took it home and at it himself

site_logo

Frank . 2025-02-24

MORE AT Just Eat

This is no longer a drive thru, every time you order you are then told to wait in the car park where you can be sat waiting for 20 mins. It’s quicker to go in and order and even that takes ages. A badly run franchise in my opinion.

site_logo

Martin B . 2025-02-23

MORE AT Google

the driver was great, got here quick and was extremely polite, food was hot and drinks were cold, making time of the food took a while though I ordered at 1:10 and it didn't get here until around 2:15-2:20

site_logo

Louis . 2025-02-21

MORE AT Just Eat

The staff are rude, service slow, chips soggy, restaurant dirty, and did I mention the staff are rude

site_logo

Lauren and Tom Sawyer . 2025-02-20

MORE AT Google

The last few times I've used this location the meals have been missing items (burgers, sides, dips, a whole happy meal...). Food is stuffed in bags with little regard and orders can take longer than expected. The location has gone downhill since it first opened and it is very disappointing. I would recommended literally anywhere else, as I've never had a problem with missing items from any other takeaway in Tonbridge

site_logo

Jennie Shea . 2025-02-19

MORE AT Google

Quick service and food is always good at this one

site_logo

Joe Sparkes . 2025-02-16

MORE AT Google

Staff work hard, service always good

site_logo

Julie Dow . 2025-02-16

MORE AT Google

The chips were missing from my order

site_logo

Jamie . 2025-02-15

MORE AT Just Eat

food was cold. I asked for it 2 be delivered first bit it was not, I'm not happy eating very cold food!!

site_logo

Caz . 2025-02-15

MORE AT Just Eat

More than half the Food missing and my drink has spilt over

site_logo

Charlie . 2025-02-15

MORE AT Just Eat

It’s says delivered but they havnt

site_logo

Sean . 2025-02-15

MORE AT Just Eat

Granddaughter very sad as she did not receive her milkshake with her happy meal

site_logo

Jenny . 2025-02-15

MORE AT Just Eat

Food was cold, all food delivered but no drinks with any order. Always soothing goes wrong with the orders

site_logo

Chelsea . 2025-02-14

MORE AT Just Eat

Ordered at 1730 arrived at 1950! Refused ordered as to late. Refused to give the code as I didn’t want the food, had ordered from elsewhere.When I opened the door to take rubbish out later the delivery driver had left it on my doorstep.

site_logo

Emma . 2025-02-13

MORE AT Just Eat

chicken nuggets had been re-heated multiple times, had a really nasty texture !

site_logo

mr . 2025-02-13

MORE AT Just Eat

Ordered 2 coffees but had to wait to be served as wanted to pay by cash and therefore could not use the machines

site_logo

Mark Ford . 2025-02-11

MORE AT Google

Missing items yet again. I don’t pay for delivery charge to not get my food through. Absolute joke. Sort it out. Refused to allow us to come and collect our missing item WITH A RECIEPT!!!!

site_logo

Jazz . 2025-02-09

MORE AT Just Eat

Just been through the drive thru on a wet miserable day and axel was so polite and very helpful, Thankyou x

site_logo

Ellie Spence . 2025-02-09

MORE AT Google

spilt my tea all over front door!

site_logo

Alexandra . 2025-02-08

MORE AT Just Eat

Took 2hrs to get to me and was cold and dry and not edible

site_logo

Shaun . 2025-02-08

MORE AT Just Eat

Cold food and not what I ordered

site_logo

Melanie . 2025-02-08

MORE AT Just Eat

it was soaking wet all the food is wet and cold I am very disappointed

site_logo

Lara . 2025-02-05

MORE AT Just Eat

Clean and fast. We even got a smile with service. Food was good , hot no complaints. A real improvement for this branch. Dibs to the manager.

site_logo

Michael Hartland . 2025-02-04

MORE AT Google

Similary restaurants in South East

restaurant_img
3.0

180 Opinions

location-icon14 High Street
Fast food
outdoor_seating_155826takeaway_155826delivery_155826

Delivery was late. Pizza was cold and very under cooked. Cookies were basically still raw. Threw most of it in the bin

restaurant_img
2.1

3299 Opinions

location-iconUnit 3 2 Hermitage Lane
Fast food
outdoor_seating_233278takeaway_233278delivery_233278

They don’t know how to prepare an order, they got my entire order wrong !

restaurant_img
3.9

3352 Opinions

location-icon200 High Street
Fast food
outdoor_seating_126064takeaway_126064delivery_126064

one of the best kebabs I've had in a long time,and the kids enjoyed there kebab and burger kids meals

restaurant_img
4.3

155 Opinions

location-icon90 High Street
Fast food
outdoor_seating_132474takeaway_132474delivery_132474

Best of the best kebabs ever! Lovely staff

restaurant_img
4.5

381 Opinions

location-iconMalling Road
Fast food
outdoor_seating_206225takeaway_206225delivery_206225

Great food, can't recommend it enough