Hatherley Manor Hotel and Spa in Tewkesbury

My husband and I booked the New years eve ball, as we did it last year and we thought we would do it again. We were given the Bridal Suite although we have been married for 35 years. The room was extremely spacious and the bed huge. The bathroom was luxurious but extremely cold, the thermostat for the underfloor heating was damaged so we informed a manager and she put a radiator in the bathroom. It heated it up slightly but the floor was so cold, I decided tomorrow I would go back home, as we lived locally, and get some comfy slippers. That evening went for dinner, service not great, as our meals arrived before our drinks, we had to ask for our drinks, eventually came but food almost finished. Choice of good wines not there. During the 1st night I went to the bathroom, no loo paper on the roll and no spare loo rolls. Totally wrong and had to use tissues. So back home got a couple of Cushell toilet rolls and and my warm fluffy slippers. Sorted. The Hotel could get an extra star if they improved the service, as the food is very good, and the NY eve ball was fab.I suggest you gt a Maitre D gor your restaurant, Then service should improve.

Amazing New Year's Eve spent at this hotel. Lovely cosy and spotless rooms, friendly staff and the food was amazing. Definitely would recommend.

The staff are welcoming and accommodating. The service is inconsistent but polite, but the food 2 nights in a row has been consistently poor. Overpriced for what it is, and generally bad.

Staying for one night just had steak meal cost £30!!!! Weather spoons do a steak meal half the price and get alot more on the plate ie. Mushroom onion rings tomato all I got was steak and chips and watercress not impressed

Been to the spa today ! Absolutely lovely spotless and real luxury ! Pool was lovely jacuzzi was amazing ! Then enjoyed lunch in the hotel ! Again lovely lunch. Staff were efficient friendly and always ready to help ! Thoroughly enjoyed my first spa Experiance will definately return thank you

Absolutely gorgeous. Staff friendly . Lovely pool. Not overcrowded was a great place to stay . Loved the location would definitely recommend

I recently worked at Hatherley Manor to photograph a surprise proposal and absolutely loved the rooms, the spa and the grounds. Everything was so well kept and attended to, the staff were so helpful and showed me all the spots I could take my couple to. The room where the proposal happened was bright, clean and quiet. It is a beautiful setting for any event! I hope to be back here soon!

Stayed here for one night and all the staff were super lovely, always happy to help. The room we had, Beams, was really nice too. Only issue was the TV wouldn't connect to the Internet but not the end of the world. The spa had everything you'd want and the breakfast was fab. Would definitely stay again

We didn’t stay here. We attended a wedding reception.

We booked here as my stepdaughter was staying there before her wedding. Rooms were tiny, very shabby and far too expensive. Expected better. Service was good and staff helpful. I would not recommend it to anyone.

We stayed in executive room it was fantastic…. Spa was great breakfast great and Will the GM was superb after our first stay (not good) this has completely changed our minds and will certainly be back all thanks to Will ….. top bloke

Rotary Club evening with entertainment. Not enough bar staff on duty to choose with the early evening rush i.e. thirsty people on arrival.

1 night stay, hotel was better than expected as some reviews mentioned the hotel needing renovations so we must have been put in a relatively newly renovated room as no issues at all Spa facilities was good, and breakfast was very nice - no cooked breakfast but a small selection of cooked foods available to order. The EV chargers advertised as being available did not work so I had to drive elsewhere to charge at an expensive rate so not impressed on that front. Overall it was a good spa hotel, good value for money.

It is a four star hotel that deserve a 5 star review. Awesome place to stay. The pool and spa is such a great experience. I will definitely come back here. The restaurant staff are the best and their food is awesome! Overall indeed a 5 star experience! Kudos to the management.

I stayed here for the 2 night spa break for a milestone birthday. The two spa treatments were great and I would return for these. The afternoon tea was nice and I'd be happy to have it again as part of a package. The rest of it was really disappointing - a room on night 1 with a bed so uncomfortable I had to sleep on top of the duvet and use the provided dressing gown as a blanket. The jacuzzi was luke warm on day 1 while the pool was fine, the pool was visibly emptier of water and very cold on day 2 while the jacuzzi was now fine. The fish I ordered for my birthday meal was so undercooked I had to return it to be cooked further (which I hate doing) and was then told by the waitress that the chef was a trainee. If that's the case, don't put a trainee chef on a Friday night dinner service if they don't know how to cook items on the menu, especially something as basic as piece of white fish. The receptionists were friendly and apologetic, they asked me to email them with this feedback and that they would get back to me, which I did and they didn't. So not a good experience all round.

We went there for a spa day, it was a beautiful relaxing experience. The massage was also really lovely. Highly recommended!