Based on 1.004 opinions finded in 1 websites
Based on 1.004 opinions finded in 1 websites
Nº 116 in 253 in Tewkesbury
Opinions
Staying for one night just had steak meal cost £30!!!! Weather spoons do a steak meal half the price and get alot more on the plate ie. Mushroom onion rings tomato all I got was steak and chips and watercress not impressed
Jimmy Davies . 2024-10-25
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Been to the spa today ! Absolutely lovely spotless and real luxury ! Pool was lovely jacuzzi was amazing ! Then enjoyed lunch in the hotel ! Again lovely lunch. Staff were efficient friendly and always ready to help ! Thoroughly enjoyed my first spa Experiance will definately return thank you
Karen Ellis . 2024-09-11
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Absolutely gorgeous. Staff friendly . Lovely pool. Not overcrowded was a great place to stay . Loved the location would definitely recommend
Julie Mcgurk . 2024-08-07
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I recently worked at Hatherley Manor to photograph a surprise proposal and absolutely loved the rooms, the spa and the grounds. Everything was so well kept and attended to, the staff were so helpful and showed me all the spots I could take my couple to. The room where the proposal happened was bright, clean and quiet. It is a beautiful setting for any event! I hope to be back here soon!
Hannah Warmisham . 2024-07-07
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Stayed here for one night and all the staff were super lovely, always happy to help. The room we had, Beams, was really nice too. Only issue was the TV wouldn't connect to the Internet but not the end of the world. The spa had everything you'd want and the breakfast was fab. Would definitely stay again
Lucy Kennerley . 2024-07-04
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We didn’t stay here. We attended a wedding reception.
Malcolm Luke . 2024-06-09
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We booked here as my stepdaughter was staying there before her wedding. Rooms were tiny, very shabby and far too expensive. Expected better. Service was good and staff helpful. I would not recommend it to anyone.
Antonia Ghatta . 2024-06-04
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We stayed in executive room it was fantastic…. Spa was great breakfast great and Will the GM was superb after our first stay (not good) this has completely changed our minds and will certainly be back all thanks to Will ….. top bloke
Dan Kean Golf . 2024-06-01
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Rotary Club evening with entertainment. Not enough bar staff on duty to choose with the early evening rush i.e. thirsty people on arrival.
Frank Anthony . 2024-05-25
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1 night stay, hotel was better than expected as some reviews mentioned the hotel needing renovations so we must have been put in a relatively newly renovated room as no issues at all Spa facilities was good, and breakfast was very nice - no cooked breakfast but a small selection of cooked foods available to order. The EV chargers advertised as being available did not work so I had to drive elsewhere to charge at an expensive rate so not impressed on that front. Overall it was a good spa hotel, good value for money.
Lisa Lai . 2024-02-14
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It is a four star hotel that deserve a 5 star review. Awesome place to stay. The pool and spa is such a great experience. I will definitely come back here. The restaurant staff are the best and their food is awesome! Overall indeed a 5 star experience! Kudos to the management.
Sandy Pabilonia . 2024-02-13
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I stayed here for the 2 night spa break for a milestone birthday. The two spa treatments were great and I would return for these. The afternoon tea was nice and I'd be happy to have it again as part of a package. The rest of it was really disappointing - a room on night 1 with a bed so uncomfortable I had to sleep on top of the duvet and use the provided dressing gown as a blanket. The jacuzzi was luke warm on day 1 while the pool was fine, the pool was visibly emptier of water and very cold on day 2 while the jacuzzi was now fine. The fish I ordered for my birthday meal was so undercooked I had to return it to be cooked further (which I hate doing) and was then told by the waitress that the chef was a trainee. If that's the case, don't put a trainee chef on a Friday night dinner service if they don't know how to cook items on the menu, especially something as basic as piece of white fish. The receptionists were friendly and apologetic, they asked me to email them with this feedback and that they would get back to me, which I did and they didn't. So not a good experience all round.
Cee . 2024-02-11
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We went there for a spa day, it was a beautiful relaxing experience. The massage was also really lovely. Highly recommended!
Elizabeth Waim . 2024-02-07
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As im a regular at costa also have 2 family members work for them also. I found the experience I recived today at this branch terrible. I asked for my drinks to be extra hot and the look I got of the woman doing the drinks. She replied with it will burn you and the face well a smile would be great with a service. Not only that do they not clean the food cabinet as it has thick dust on. Not very hygienic I must say.